JP6600392B2 - Information processing apparatus and program - Google Patents

Description

  Embodiments described herein relate generally to an information processing apparatus and a program.

  With the spread of networks in recent years, a sales method (EC: Electronic Commerce) for selling products via the Internet is actively performed. Also, in a store such as a supermarket, a so-called “net supermarket” sales method is performed in which products sold in the store are sold via the Internet.

  2. Description of the Related Art Conventionally, Internet super web pages have been provided with a search function for searching for products using keywords related to products. That is, for example, an input field for inputting a search keyword and a search button for confirming the input search keyword and starting a search process are provided on the Web page. When a keyword is input in the input field and a search button is selected by an operation at the customer terminal, the net super server that provides the net super web page starts the search process with reference to the product master, and the search result Is displayed and output on a Web page.

  In the conventional net super web page, the search process is not started and the search result is not displayed at all unless the search keyword is fixed as described above. Therefore, there is a problem that it is difficult for a customer who is unfamiliar with the search to search for the product, which is troublesome. In particular, it is difficult for a customer who does not know what keyword to input to perform a search operation. Thus, conventionally, it has been desired to improve the convenience of product search in a web page of a supermarket.

  The problem to be solved by the present invention is to provide an information processing apparatus and program capable of improving the convenience of product search on a web page of a net supermarket.

The information processing apparatus according to the embodiment, the input Chikararan display means, a search start instruction reception means, a search unit, and sales data reading means, and trade name candidate display means, and category display means, a search term receiving means, Is provided . ON Chikararan display means, the Web page of the root Ttosupa, to display the input field to type a word or phrase to search for items. The search start instruction accepting unit accepts the search start instruction for starting the search process by determining the phrase input in the input field as a search phrase used for the search. The search means refers to a product master of a store that is a delivery source of the product of the online supermarket, and stores the product information of the products handled by the online supermarket classified into categories, Using the product information stored in the product master as a search target, a search process related to the search phrase that has received the search start instruction is performed. The sales data reading means reads sales data at the actual store and sales data including sales at the net supermarket as the store sales data. Prior to the search start instruction, the product name candidate display means extracts a product name of a product having the text input in the input field as a part of the product information from the product master, and performs the search process. As candidates for product names to be performed, the products are displayed in the order of sales of the products based on the sales data , arranged below the input field. The category display means collectively displays the product name candidates for each category based on the product master, and displays the product name candidates with the category name. The search phrase accepting unit accepts selection of product name candidates to be searched from the product name candidates. The search means performs the search process based on the product name candidates received by the search word accepting means.

FIG. 1 is a schematic configuration diagram of a net super system according to the present embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of the store server. FIG. 3A is a diagram illustrating a data configuration example of a product master. FIG. 3B is a diagram illustrating a data configuration example of a product master. FIG. 4 is a block diagram showing a hardware configuration of the net super server. FIG. 5 is a diagram showing a screen configuration example of the top page of the Internet super website (EC site). FIG. 6 is a diagram illustrating a display example of product name candidates. FIG. 7 is a diagram illustrating a configuration example of a search result screen. FIG. 8 is a diagram illustrating a display example of product name candidates when a space is input. FIG. 9 is a diagram illustrating a display example of product name candidates displayed in the order of categories. FIG. 10 is a diagram illustrating a display example of merchandise name candidates displaying manufacturer names. FIG. 11 is a flowchart showing the procedure of the product name candidate display process executed by the net super server.

  FIG. 1 is a schematic configuration diagram of a net super system 100 according to the present embodiment. In the net super system 100, the net super server 6 is a web server that provides a net super website. The store server 4 is a server device provided in a store (for example, stores a to c) that is in charge of delivery of products ordered at an online supermarket. The POS terminal 1 is a sales data processing device for registering sales data at the store or the net supermarket in the same store. The headquarter server 9 is a server that supervises sales and inventory management at a plurality of stores. Although FIG. 1 shows an example in which a plurality of POS terminals 1 are connected to the store server 4 and used, the number of POS terminals 1 used in the store is not particularly limited. Good. In addition, below, the same code | symbol is shown about the same structure shown by several drawing, and the overlapping description may be abbreviate | omitted.

  First, a product sales method in an online supermarket will be schematically described. The customer uses the customer terminal 10 to access a Web site provided by the net super server 6 and place an order for a product. The net super server 6 generates detailed data indicating the details of the order for each customer according to the order received from the customer terminal 10. The net super server 6 transmits the detailed data to the store server 4 connected by the dedicated line 8. In the store, goods picking work, packing work and delivery are performed based on the received detailed data. In addition, at the store, the sales registration of the product is performed using the store server 4 or the POS terminal 1. The store server 4 transmits detailed data to the headquarter server 9 as sales data at this store, and the headquarter server 9 performs sales management for the entire chain store based on the sales data transmitted from a plurality of stores.

  Next, the functional configuration of each device constituting the net super system 100 will be described. First, the store server 4 will be described. FIG. 2 is a block diagram illustrating a hardware configuration of the store server 4. The store server 4 includes a control unit 41 having a computer configuration including a CPU, a ROM, a RAM, and the like. In addition, a keyboard 45, a display 46, a printer 47, and an HDD (Hard Disk Drive) 48 are connected to the control unit 41 via a bus 42 and an I / O device control unit 44.

  The control unit 41 performs data communication with the head office server 9 or the net super server 6 via the communication interface 432 and the dedicated line 8. The control unit 41 performs data communication with a plurality of POS terminals 1 via the communication interface 431 and the LAN 3. The HDD 48 stores a product master 481, a store sales file 482, and the like in addition to various control programs that operate the CPU of the control unit 41.

  The merchandise master 481 is a file that stores merchandise information about the merchandise sold at the store handled by the internet supermarket. FIGS. 3A and 3B are diagrams illustrating a data configuration example of the product master 481. As illustrated in FIG. 3A, in the product master 481, a product code, a product name, a product classification (for example, a large category, a small category, etc.), a manufacturer, a price, and the product are searched on a website. A search keyword used for the search is stored.

  Returning to FIG. 2, the store sales file 482 is a file that stores sales data in the store. The store server 4 registers the sales data transmitted from the POS terminal 1 in the store sales file 482 for the transaction in the actual store. Further, the store server 4 registers the sales at the net supermarket in the store sales file 482 using the detailed data transmitted from the net super server 6 for transactions at the net supermarket. The sales registration related to the net supermarket may be performed by the POS terminal 1 in the same manner as the sales registration at the store.

  Here, the sales data is generated by the control unit 41 of the store server 4, but the server in charge of the generation is not particularly limited. For example, for sales at the net supermarket, the control unit 61 of the net super server 6 may generate sales data and store it in the HDD 48 of the store server 4.

  Next, the net super server 6 will be described. FIG. 4 is a block diagram showing a hardware configuration of the net super server 6. The net super server 6 includes a control unit 61 having a computer configuration including a CPU, a ROM, a RAM, and the like. In addition, a keyboard 65, a display device 66, a printer 67, and an HDD 68 are connected to the control unit 61 via a bus 62 and an I / O device control unit 64. The control unit 61 performs data communication with the store server 4 via the communication I / F 631 and the dedicated line 8. The control unit 61 further performs data communication with the customer terminal 10 or the POS terminal 1 via the communication I / F 632 and the Internet 5.

  The HDD 68 stores various programs for operating the net super server 6 as a net super order receiving system in cooperation with the CPU of the control unit 61. The HDD 68 stores a member master 681 and a detail data DB (database) 682. The member master 681 stores member information such as member name, address, telephone number, number of points, and information about a store used as a merchandise delivery source, as information about members of the net supermarket. The detail data DB 682 stores the detail data generated by the control unit 61 for the ordered product.

  The control unit 61 obtains product information such as the product name and unit price of a product to be sold at an online supermarket from the product master 481 of the store server 4 among the products provided in the store, and the product on which the product information is posted. A website for ordering is published on the Internet 5. Note that, on the Web site, user authentication is performed based on the membership number, and the control unit 61 can identify the customer of the ordering source. For example, the control unit 61 reads from the member master 681 the delivery source store corresponding to the member code of the customer who has logged in to the Internet supermarket website. Then, the merchandise information of the merchandise handled at the store is read from the merchandise master 481 of the delivery source store. Then, the display data of the website is generated, and the display data is transmitted to the customer terminal, so that the customer terminal 10 displays the website of the internet supermarket corresponding to the store. A screen configuration example of the Web site will be described later.

  When the control unit 61 receives an order for a product from the customer terminal 10 via a Web site published on the Internet 5, the control unit 61 generates detailed data from various information related to the order and stores the detailed data in the detailed data DB 682. Further, the control unit 61 transmits the generated detailed data to the store server 4. The detail data includes, for example, the member code of the customer who placed the order, the member number and member name corresponding to the member code, the address, the name of the store where the delivery is performed, the number of points and the point expiration date, the product of the product ordered by the customer from the website Information such as a code, a product name, a unit price, an order quantity, a total purchase amount for one delivery, and a delivery number for uniquely identifying this delivery are included. The detail data is used as data for managing sales at the store and is also used as data for issuing various slips.

  Next, the functional configuration of each unit included in the control unit 61 will be described. As shown in FIG. 4, the program executed by the net super server 6 of this embodiment has a module configuration including a display control unit 71, an input reception unit 72, a search unit 73, and a reading unit 74. As actual hardware, a CPU (processor) reads out the program of the present embodiment from the storage medium and executes the program to load the respective units onto the main storage device. The display control unit 71, the input reception unit 72, and the search unit 73, a reading unit 74 is generated on the main storage device.

  The program executed in the net super server 6 of the present embodiment is an installable or executable file, and is a computer such as a CD-ROM, flexible disk (FD), CD-R, DVD (Digital Versatile Disk). Recorded on a readable recording medium.

  Further, the program executed by the net super server 6 of the present embodiment may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Further, the program executed by the net super server 6 of the present embodiment may be provided or distributed via a network such as the Internet. Further, the program of this embodiment may be configured to be provided by being incorporated in advance in a ROM or the like.

  The display control unit 71 controls the overall display operation of the Internet super website. The input receiving unit 72 receives various input operations performed on the web page of the net supermarket from the customer terminal 10. The search unit 73 searches for a product in the product master 481 of the store server 4 using a search keyword input from the customer terminal 10 on the web page of the Internet supermarket. The reading unit 74 accesses the store sales file 482 of the store server 4 and reads sales data for each product. Detailed functions of each part will be described later together with screen transition examples.

  Next, a screen transition example of the website controlled by the control unit 61 of the net super server 6 will be described.

  FIG. 5 is a diagram showing a screen configuration example of the top page of the Internet super website (EC site). As shown in FIG. 5, an area A <b> 1 for displaying the product category in text is provided on the left side of the top page. On the right side of the top page, an area A2 for displaying the product category as an icon is provided. When text or an icon is selected in each area, the display control unit 71 displays a page on which products belonging to the selected category are arranged.

  Further, as shown in FIG. 5, a search area A3 for searching for products is provided below the area A1. In the search area A3, a category selection window A31 for selecting a product category and an input field A32 for inputting a search keyword are provided. In addition, the search area A3 is provided with a search button A33 for confirming the text input in the input field A32 as a search keyword and starting the search process.

  In this way, the display control unit 71 functions as an input field display unit, and displays the input field A32 for inputting a phrase for searching for a product on the web page of the net supermarket. The customer inputs a keyword related to a desired product in the input field A32 displayed on the customer terminal 10. Further, when the search button A33 is selected and operated, the input receiving unit 72 determines the word / phrase input in the input field A32 as the search word / phrase used for the search. In this manner, the input receiving unit 72 functions as a search start instruction receiving unit that receives an operation for instructing the start of search processing.

  The conventional net super server 6 starts the search process only after the search button A33 is operated. On the other hand, the net super server 6 according to the present embodiment starts the display process of the product name candidates when the text input is started in the input field A32. Hereinafter, the display operation of the product name candidate according to the present embodiment will be described.

FIG. 6 is a diagram illustrating a display example of product name candidates. As shown in FIG. 6, when a text is input in the input field A32, the search unit 73 searches the product master 481 using the text input at that time prior to the selection operation of the search button A33. Start processing.
That is, the search unit 73 extracts the product name of the product having the text input in the input field A32 as product information from the product master 481.

  When there is product information including the input text, the display control unit 71 displays a balloon A34 below the input field A32. Then, the display control unit 71 displays the product names extracted by the search unit 73 side by side in the balloon A34 as candidates for product names to be searched. In this way, the display control unit 71 functions as a product name candidate display unit.

  Here, it is assumed that one product name candidate is selected by the cursor C1 as illustrated in FIG. When the search button A33 is selected in this state, the input receiving unit 72 receives a search start instruction for starting a search process using the product name candidate as a search phrase. In this way, the input receiving unit 72 functions as a search phrase receiving unit. The search unit 73 searches for product information stored in the product master 481 as a search target and performs a search process on a product name candidate that has received a search start instruction.

  More specifically, for example, in FIG. 6, while “AAA cookie” is being input in the input field A32, the search unit 73 searches for a product name candidate for the text input at that time. . When there is a product name candidate, a balloon A34 is displayed, and product name candidates “AAA cookie chocolate” and “AAA cookie white” are displayed side by side. These product name candidates can be selected by the cursor C1. The customer can select a product name to be searched at this time. That is, in the conventional search process, “AAA cookie” is input and the search process is started only after the search button A33 is selected. In the present embodiment, the search unit 73 starts a search process during the input of keywords, that is, for example, text such as “A”, “AA”, and “AAA”. Thus, the customer can confirm the validity of the search keyword at an early stage, and can easily search for a product even when the product name is only memorized.

  FIG. 7 is a diagram illustrating a configuration example of a search result screen. As shown in FIG. 6, the display control unit 71 displays the search result by the search unit 73 in the search result display area A4. As an example, the search result display area A4 displays the product name, product code, product price, product image, etc. stored in the product master 481 for each product. The search result display area A4 is provided with buttons for selecting the number of purchases of each product, buttons for determining the number of purchases selected, and the like for each product. The customer can select and purchase a product as a search result on the search result screen. According to this embodiment, the search result can be narrowed down by selecting a product from the product name candidates. Therefore, it is possible to easily find a desired product from the search result.

  Next, an example of a display method of product name candidates will be described.

  FIG. 8 is a diagram illustrating a display example of product name candidates when a space is input. When a space is input in the input field A32, the search unit 73 searches for a product name including both the word before the space and the word after the space. That is, an AND search is performed based on the phrase before the space and the phrase after the space.

  Conventionally, when a plurality of search keywords are input with a space in between, an OR search is performed as long as any word or phrase is included. Normally, a general search process is convenient for OR search so that a wide range of search results can be obtained. However, in the case of product search, it is almost always desired to narrow down a desired product in the search process. Therefore, when a plurality of search keywords are input across a space, the search unit 73 of this embodiment performs an AND search including both words before and after the space. Thereby, narrowing down of goods can be performed efficiently.

  Further, when displaying the product name candidates in the balloon A34, the display control unit 71 collectively displays the product name candidates for each category. FIG. 9 is a diagram illustrating a display example of product name candidates displayed in the order of categories. For example, a case where a small category is classified as shown in FIG. In such a case, the display control unit 71 displays the product name candidates in the same category in the balloon A34. That is, in the example of FIG. 9, in order from the top, the product name of the product whose small category is “dairy product”, the product name of the product whose small category is “beverage”, and the product of the product whose small category is “ice cream”. The names are displayed in order. Thus, by displaying the product name candidates for each category together, it is possible to easily select a desired product name.

  Note that the display control unit 71 may or may not display the category name as shown in FIG. Also, as shown in FIGS. 3A and 3B, when the large category, the small category, and the category are classified in a hierarchy, first, the categories are grouped into large categories, and the product names of the same large category are further reduced. You may arrange for every category. Or you may classify | categorize only by a small category like FIG.

  In the balloon A34, the product name candidates may be displayed in the order of sales of the products. In this case, the reading unit 74 reads net supermarket sales data from the store sales file 482. The display control unit 71 arranges the product name candidates in the sales order based on the sales data and displays them in the balloon A34. Similarly, the product name candidates may be displayed in descending order of purchase record based on the purchase record data of the logged-in member.

  In the balloon A34, the product name candidates may be displayed side by side in the descending order of the number of searches or in the descending order of the search frequency. For example, the net super server 6 counts the number of times that the search processing is performed for each product, and stores the number of times or the frequency of the search processing within a predetermined period as search result data. And the reading part 74 reads the said search performance data, and the display control part 71 arranges and displays in order with the frequency | count with a large search frequency or with a frequency.

  Alternatively, in the balloon A34, the manufacturer name may be displayed together with the product name candidate. FIG. 10 is a diagram illustrating a display example of merchandise name candidates displaying manufacturer names. As illustrated in FIG. 10, the display control unit 71 may display the product name candidate with the product manufacturer name. At this time, the product name candidates may be arranged in the order of manufacturers.

  Next, the procedure of the product name candidate display process executed by the net super server 6 will be described. FIG. 11 is a flowchart showing a procedure of product name candidate display processing executed by the net super server 6.

  The input receiving unit 72 determines whether or not text input has been started in the input field A32 (step S1). If no text is input (step S1: No), input is waited (step S1). When the text input is started (step S1: Yes), the process proceeds to step S2.

  The search unit 73 searches the entire product information (product name, category, manufacturer, search keyword, etc.) in the product master 481 for the product name or product information including the text input in the input field A32 (step S2). ). If there is product information including the text input in the input field A32, the display control unit 71 displays the product name of the product side by side in the balloon A34 as a product name candidate (step S3).

  The input receiving unit 72 determines whether or not the search button A33 is selected in a state where one of the product name candidates displayed in the balloon A34 is selected (step S4). While the search button A33 is not selected (step S4: No), the process returns to step S2, and the search is continued with the text further input in the input field A32. When the search button A33 is selected (step S4: Yes), the search unit 73 searches for product information in the product master 481 using the search keyword determined by the selection operation of the search button A33 (step S5). The display control unit 71 displays the search result on the search result screen (see FIG. 7) (step S6).

  Thus, according to the above embodiment, prior to the search start instruction by the search button A33, the product name candidates are searched based on the text input in the input field A32 and displayed in the balloon A34. Thereby, the user can easily select the product name to be searched from the product name candidates listed below the input field A32, and the labor for inputting the product name can be reduced. Therefore, according to the present embodiment, it is possible to provide an information processing apparatus and a program that can improve the convenience of product search on a web page of a net supermarket.

Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.
(Appendix)
Below, the invention described in the initial claims of the application in Japanese Patent Application No. 2013-217755 which is the basis of the present application and the invention described in the initial claims of the present application are appended.
(Appendix 1)
An input field display means for displaying an input field for inputting a phrase for searching for a product on a web page of the net supermarket;
A search start instruction accepting means for accepting a search start instruction for confirming the phrase entered in the input field as a search phrase to be used for a search and starting a search process;
The product master storing product information of the product handled at the net supermarket is referred to, and the search processing related to the search phrase that received the search start instruction is performed with the product information stored in the product master as a search target. Search means to perform,
Prior to the search start instruction, from the product master, extract the product name of the product having the text input in the input field as a part of the product information, as a product name candidate for the search process, Product name candidate display means for displaying side by side below the input field;
Search term accepting means for accepting selection of product name candidates to be searched from the product name candidates;
An information processing apparatus, wherein the search unit performs the search process based on the product name candidates received by the search phrase receiving unit.
(Appendix 2)
In the product master, each product is classified by category,
The information processing apparatus according to appendix 1, wherein the product name candidate display unit collectively displays the product name candidates for each category.
(Appendix 3)
It further comprises a reading means for reading net supermarket sales data,
The information processing apparatus according to appendix 1 or 2, wherein the product name candidate display unit displays the product name candidates in order of sales of the products based on the sales data.
(Appendix 4)
Read means for reading search result data for storing the number of times the search process has been performed or the frequency of the search process within a predetermined period,
The information processing apparatus according to appendix 1 or 2, wherein the merchandise name candidate display unit displays the merchandise name candidates side by side in the order of increasing number of times or in order of increasing frequency.
(Appendix 5)
The search unit according to any one of appendices 1 to 4, wherein when a space is input in the input field, the search unit searches for a product name including both a word before the space and a word after the space. Information processing device.
(Appendix 6)
In an information processing apparatus, a computer is
An input field display means for displaying an input field for inputting a phrase for searching for a product on a web page of the net supermarket;
A search start instruction accepting means for accepting a search start instruction for confirming the phrase entered in the input field as a search phrase to be used for a search and starting a search process;
The product master storing product information of the product handled at the net supermarket is referred to, and the search processing related to the search phrase that received the search start instruction is performed with the product information stored in the product master as a search target. Search means to perform,
Prior to the search start instruction, from the product master, extract the product name of the product having the text input in the input field as a part of the product information, as a product name candidate for the search process, Product name candidate display means for displaying side by side below the input field;
Search term accepting means for accepting selection of product name candidates to be searched from the product name candidates;
And the search means performs the search process based on the product name candidates received by the search word accepting means.

  DESCRIPTION OF SYMBOLS 100 ... Net super system, 1 ... POS terminal, 4 ... Store server, 6 ... Net super server, 10 ... Customer terminal, 71 ... Display control part, 72 ... Input reception part, 73 ... Search part, 74 ... Reading part, 481 ... merchandise master, 482 ... store sales file, A1 ... area, A2 ... area, A3 ... search area, A31 ... category selection window, A32 ... input field, A33 ... search button, A34 ... balloon, A4 ... search result display area.

JP 2013-092443 A

Claims (4)

On the Web page of the root Ttosupa, and the input field display means for displaying the input field to type a word or phrase to search for products,
A search start instruction accepting means for accepting a search start instruction for confirming the phrase entered in the input field as a search phrase to be used for a search and starting a search process;
A product master of a store that is a delivery source of the product of the online supermarket, and stores the product information of the product handled by the online supermarket classified by category and stored in the product master Search means for performing search processing on the search phrase that has received the search start instruction, with the product information being searched as a search target;
Sales data reading means for reading sales data in the actual store and sales data including sales at the net supermarket as sales data of the store,
Prior to the search start instruction, from the product master, extract the product name of the product having the text input in the input field as a part of the product information, as a product name candidate for the search process, Product name candidate display means for arranging and displaying below the input field in order of sales of products based on the sales data ;
Based on the product master, the product name candidates are collectively displayed for each category, and category display means for displaying the product name candidates with the category name displayed thereon;
Search term accepting means for accepting selection of product name candidates to be searched from the product name candidates;
An information processing apparatus, wherein the search unit performs the search process based on the product name candidates received by the search phrase receiving unit.   The information processing apparatus according to claim 1, wherein the product name candidate display unit displays the product name candidate together with a manufacturer name of the product based on the product information read from the product master. Said retrieval means, if the space is inputted in the input field, to find a product name, including the previous word space, both the word after the space, the information processing apparatus according to claim 1 or 2 . A computer for controlling the information processing apparatus;
On the Web page of the root Ttosupa, and the input field display means for displaying the input field to type a word or phrase to search for products,
A search start instruction accepting means for accepting a search start instruction for confirming the phrase entered in the input field as a search phrase to be used for a search and starting a search process;
A product master of a store that is a delivery source of the product of the online supermarket, and stores the product information of the product handled by the online supermarket classified by category and stored in the product master Search means for performing search processing on the search phrase that has received the search start instruction, with the product information being searched as a search target;
Sales data reading means for reading sales data in the actual store and sales data including sales at the net supermarket as sales data of the store,
Prior to the search start instruction, from the product master, extract the product name of the product having the text input in the input field as a part of the product information, as a product name candidate for the search process, Product name candidate display means for arranging and displaying below the input field in order of sales of products based on the sales data ;
Based on the product master, the product name candidates are collectively displayed for each category, and category display means for displaying the product name candidates with the category name displayed thereon;
Search term accepting means for accepting selection of product name candidates to be searched from the product name candidates;
And the search means performs the search process based on the product name candidates received by the search word accepting means.

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