JP5368521B2 - How to relocate the monitoring center - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method for relocating a monitoring center that can maintain high working efficiency of a remote monitoring system even during relocation of the monitoring center while keeping expenses for relocation of the monitoring center low. <P>SOLUTION: A control unit 33 includes connection control means for limiting communication connection to a terminal communication device under relocation and preferentially connecting other terminal communication devices. A method comprises the steps of: installation for installing an alternative storage device 35', an alternative communication device 34', and an alternative control unit 33' at a relocation destination; communication connection for connecting communication between a communication device 34 and the alternative communication device 34'; synchronization for synchronizing information of a storage device 35 to the alternative storage device 35'; first relocation for relocating a part of terminal communication devices 31a, 31b to the relocation destination and relocating a part of display devices 32a, 32b to the relocation destination; second relocation for relocating the remaining terminal communication device and display device to the relocation destination; and communication disconnection for disconnecting communication between the communication device 34 and the alternative communication device 34'. <P>COPYRIGHT: (C)2013,JPO&amp;INPIT

Description

  The present invention relates to a monitoring center relocation method that is applied to a remote monitoring system that includes a monitoring terminal that monitors facility equipment provided in a building and a monitoring center that communicates with the monitoring terminal and relocates the monitoring center.

  In general, a remote monitoring system that remotely monitors the operational status of building equipment is a monitoring terminal that monitors equipment such as elevators and air conditioners provided in the building, and a monitor that communicates with the monitoring terminal. With a center. When a failure occurs in the equipment in the building, the monitoring terminal connects the communication with the monitoring center and transmits a failure notification notifying that the failure has occurred to the monitoring center.

  On the other hand, an administrator is waiting at the monitoring center, and when a failure report is received from the monitoring terminal, a worker who can deal with the restoration work of the equipment is promptly dispatched to the site. In particular, when a passenger is confined in an elevator, it is necessary to quickly recover the elevator in which the failure has occurred. Thus, it is preferable that the remote monitoring system is always in operation, and there is a demand for a method of relocating the monitoring center that can ensure communication connection between the monitoring terminal and the monitoring center even when the monitoring center is relocated to another base. Has been.

  Here, the monitoring center is not a method for moving the monitoring center, but as one of the prior arts for securing communication connection between the monitoring terminal and the monitoring center, the monitoring center provided via the monitoring terminal and the communication line If a new monitoring center is newly established at a different location and the communication line between the first monitoring terminal and the monitoring center that has been first connected is already in use, communication between the monitoring terminal and the newly established monitoring center is not possible. There are known ways to attempt a connection.

  As another prior art for securing communication connection between the monitoring terminal and the monitoring center, the monitoring center has a plurality of terminal communication devices provided to the monitoring terminal via a communication line, and is connected first. If the communication line between the monitoring terminal and the terminal communication device that has attempted the communication has already been used, the monitoring terminal and each of the terminal communication devices until the connection of communication between the terminal communication device and the terminal communication device is established. There has been proposed a remote monitoring terminal device that sequentially attempts connection of communication with a terminal communication device (see, for example, Patent Document 1).

Japanese Patent Laid-Open No. 8-119554

  However, in the method known as the prior art for securing the communication connection between the monitoring terminal and the monitoring center described above, when the monitoring center is transferred to another base, the transfer source is moved to a base different from the transfer source monitoring center. Since it is necessary to newly set up a monitoring center identical to the monitoring center, the cost of installing the monitoring center is a problem. In addition, if a monitoring center that is the same as the monitoring center of the relocation source is provided at a location different from the monitoring center of the relocation source, past failure information on building equipment is not synchronized between these monitoring centers. Therefore, even if a failure notification is received from a monitoring terminal that monitors a facility device in which a failure has occurred during the relocation of the monitoring center, it takes time to analyze the failure, which may hinder the restoration work of the facility device.

  Furthermore, in the remote monitoring terminal device of the prior art disclosed in Patent Document 1, by securing the connection between the monitoring terminal and any one of the plurality of terminal communication devices in the monitoring center, It is premised on that the reception of these trouble reports is prevented from being delayed when the trouble reports are sent to the same monitoring center. Therefore, since the use of the remote monitoring terminal device in the case of moving the monitoring center is not considered, even if the remote monitoring terminal device is used when moving the monitoring center, the connection between the monitoring terminal and the monitoring center is not necessarily connected. This is not always ensured, and the reliability of the remote monitoring system may be impaired.

  The present invention has been made based on the actual situation of the prior art as described above. The purpose of the present invention is to maintain the high work efficiency of the remote monitoring system even during the transfer of the monitoring center while suppressing the cost of the transfer of the monitoring center. It is to provide a monitoring center relocation method that can be performed.

  In order to achieve the above object, a method for moving a monitoring center according to the present invention includes a monitoring terminal that monitors facility equipment provided in a building, and a monitoring center that communicates with the monitoring terminal. A plurality of terminal communication devices provided on the monitoring terminal via a communication line, a plurality of display devices for displaying information received by the plurality of terminal communication devices, and a storage device for storing information on the building, A remote having a communication device that communicates with the outside and a control unit that performs control to selectively connect to any one of the plurality of terminal communication devices when receiving a communication connection from the monitoring terminal In the monitoring center relocation method that is applied to a monitoring system and relocates the monitoring center, the control unit communicates with the terminal communication device being relocated among the plurality of terminal communication devices. Connection control means for restricting connection and preferentially connecting other terminal communication devices, including an alternative storage device that replaces the storage device, an alternative communication device that replaces the communication device, and an alternative that replaces the control unit An installation step of providing a control unit at a relocation destination, a communication connection step of connecting communication between the communication device and the alternative communication device, and a synchronization step of synchronizing information stored in the storage device with the alternative storage device; A first relocation step of relocating some of the plurality of terminal communication devices to the relocation destination and relocating some of the plurality of display devices to the relocation destination; A second relocation step of relocating the remaining terminal communication device among the plurality of terminal communication devices to the relocation destination, and relocating the remaining display device of the plurality of display devices to the relocation destination; the communication device; Alternative It is characterized in that a communication disconnection process to disconnect the communication with the communication apparatus.

  The present invention configured as described above monitors the information stored in the storage device of the transfer source monitoring center in the synchronization process when the monitoring center is transferred, by synchronizing it with the alternative storage device installed at the transfer destination. When a failure notification of a building equipment device is received during the transfer of the center, an administrator standing by at the transfer destination monitoring center can take out and refer to the information stored in the alternative storage device. As a result, it is possible to effectively utilize the past failure information and the like of the equipment that has been stored in the storage device of the monitoring center that is the transfer source, so that the equipment can be efficiently restored.

  In addition, after the communication between the communication device and the alternative communication device is connected in the communication connection process, the plurality of terminal communication devices and display devices of the monitoring center that is the transfer source are partially transferred in the first transfer process and the second transfer process. Then, the terminal communication device and the display device are transferred in stages by dividing into the first transfer step and the second transfer step, so that the connection control means of the control unit can also be used while the terminal communication device and the display device are being transferred. Since the terminal communication device and display device left at the relocation source or the terminal communication device and display device carried out to the relocation destination can be used, communication connection between the monitoring terminal and the terminal communication device is ensured during the relocation of the monitoring center can do. Therefore, since the terminal communication device and the display device of the monitoring center that is the transfer source can be used at the transfer destination without newly providing a terminal communication device and a display device at the transfer destination, the costs that accompany the transfer of the monitoring center. Can be omitted. In this way, it is possible to maintain high work efficiency of the remote monitoring system even while the monitoring center is moving, while suppressing the cost of the monitoring center moving.

  In the monitoring center relocation method according to the present invention, the communication connection between the communication device and the alternative communication device is disconnected in the communication disconnection step after the alternative storage device is synchronized in the synchronization step. Until this is done, the alternative storage device stores information stored in the storage device in addition to information received by the terminal communication device relocated to the relocation destination among the plurality of terminal communication devices. Yes.

  According to the present invention configured as described above, the building equipment transmitted from the monitoring terminal until the communication connection between the communication device and the alternative communication device is disconnected in the communication disconnection step after the alternative storage device is synchronized in the synchronization step. Device failure information, information newly added to the storage device, etc. are stored in the alternative storage device, so that it is possible to prevent inconsistencies in information between the storage device and the alternative storage device caused by the transfer of the monitoring center. it can.

  The method for moving a monitoring center according to the present invention is applied to a remote monitoring system including a monitoring terminal that monitors facility equipment of a building and a monitoring center that communicates with the monitoring terminal, and is transferred when the monitoring center is moved. By synchronizing the information stored in the storage device of the original monitoring center with the alternative storage device installed at the relocation destination, if a failure occurs in the facility device during the relocation of the monitoring center, Since it can be used effectively by referring to the failure information, the restoration work of the equipment can be performed efficiently. In addition, after the communication between the communication device and the alternative communication device is connected, the monitoring center is being relocated by partially relocating and using a plurality of terminal communication devices and display devices of the monitoring center of the relocation source. Even in this case, the connection control means of the control unit can ensure communication connection between the monitoring terminal and the terminal communication device. As a result, it is possible to maintain the high work efficiency of the remote monitoring system even while the monitoring center is being moved, while suppressing the cost of moving the monitoring center, thereby improving the reliability of the remote monitoring system. .

It is a figure which shows the structure of the remote monitoring system with which one Embodiment of the transfer method of the monitoring center which concerns on this invention is applied. It is a flowchart explaining the structure of one Embodiment of the transfer method of the monitoring center which concerns on this invention.

  Hereinafter, the form for implementing the transfer method of the monitoring center which concerns on this invention is demonstrated based on figures.

  One embodiment of the monitoring center relocation method according to the present invention is, for example, equipment provided in buildings 11, 12,..., 1n belonging to a building group 1 composed of a plurality of buildings as shown in FIG. , 1n1 for monitoring 112, 122,..., 1n2 and remote monitoring provided with a monitoring center 3 for communicating with the monitoring terminals 111, 121,. Applies to the system.

  The monitoring center 3 includes a plurality of terminal communication devices provided to the monitoring terminals 111, 121,..., 1n1 via the communication line 2, for example, two terminal communication devices 31a and 31b, and these two terminal communication devices. A plurality of display devices that display information received by 31a and 31b, for example, two display devices 32a and 32b are provided. Further, the monitoring center 3 communicates from the storage device 35 that stores information on the buildings 11, 12,..., 1n, the communication device 34 that communicates with the outside, and the monitoring terminals 111, 121,. And a control unit 33 that performs control to selectively connect to one of the two terminal communication devices 32a and 32b.

  Here, the storage device 35 includes, for example, history information 351 indicating a history of failure of the building equipment 112, 122,..., 1n2 of the buildings 11, 12,. ,..., 1n1 and monitoring terminal information 352 indicating individual information of the buildings 11, 12,..., 1n to be monitored by the monitoring terminals 111, 121,. ing. This monitoring terminal information 352 is composed of, for example, location information indicating the location of the buildings 11, 12,..., 1n and information related to contracts with customers who own the buildings 11, 12,. Yes.

  In addition, when the terminal communication devices 31a and 31b receive a failure report of the equipment 1n2 from the monitoring terminal 1n1, for example, the display devices 32a and 32b take out the history information stored in the storage device 35 and the facility equipment in which the failure has occurred. The failure information is displayed, and the result analyzed from the failure information is displayed. Further, the control unit 33 includes connection control means (not shown) that restricts communication connection to the terminal communication device being transferred out of the two terminal communication devices 31a and 31b and preferentially connects other terminal communication devices. Yes.

  Here, a line group number typified by toll-free or toll-free call is assigned to the communication line 2 in advance, and for example, a line service such as a reception destination change service possessed by the toll-free becomes available. Yes. Therefore, the connection control means of the control unit 33 switches the group numbers of the terminal communication devices 31a, 31b using this line service, for example, thereby switching the terminal communication devices from the monitoring terminals 111, 121,. The reception destination of communication connection to 31a, 31b can be freely changed.

  In the present embodiment, an installation process of providing an alternative storage device 35 ′ replacing the storage device 35, an alternative communication device 34 ′ replacing the communication device 34, and an alternative control unit 33 ′ replacing the control unit 33 at the transfer destination; A communication connection step for connecting communication between the communication device 34 and the alternative communication device 34 'and a synchronization step for synchronizing the information stored in the storage device 35 with the alternative storage device 35' are provided. In this embodiment, as will be described later, the communication device 34 and the alternative communication device 34 ′ are connected by the transfer line 4 in the communication connection step.

  In this embodiment, some of the two terminal communication devices 31a and 31b are moved to the transfer destination, and some of the two display devices 32a and 32b are moved to the transfer destination. A first transfer step of transferring the remaining terminal communication device of the two terminal communication devices 31a and 31b to the transfer destination, and transferring the remaining display device of the two display devices 32a and 32b to the transfer destination. 2 relocation steps and a communication disconnection step of disconnecting communication connection between the communication device 34 and the alternative communication device 34 ′.

  Next, each step provided in the present embodiment will be described in detail based on the flowchart of FIG.

  FIG. 2 is a flowchart illustrating the configuration of an embodiment of the monitoring center relocation method according to the present invention.

  In this embodiment, as shown in FIG. 2, when the monitoring center 3 is moved to the monitoring center 3 ′ at another site, first, in the installation process, the alternative storage device 35 ′, the alternative communication device 34 ′, and the alternative control unit After 33 'is installed in the monitoring center 3 at the relocation destination, communication between the communication device 34 and the alternative communication device 34' is connected via the relocation line 4 in the communication connection step. Next, the information stored in the storage device 35 in the synchronization step, that is, the history information 351 and the monitoring terminal information 352 are synchronized with the alternative storage device 35 ′, and the information stored in the storage device 35 and the alternative storage device 35 ′, respectively. (Step (hereinafter referred to as S) 1).

  Here, in the present embodiment, the alternative communication device 34 ′ is synchronized until the communication connection between the communication device 34 and the alternative communication device 34 ′ is disconnected in the communication disconnection process after the alternative storage device 35 ′ is synchronized in the synchronization step. In addition to the information received by the terminal communication device relocated to the relocation destination of the two terminal communication devices 31a and 31b, the information stored in the storage device 35 is also stored. For example, the control unit 33 adds a data update definition for performing an information operation from the control unit 33 to the alternative storage device 35 ′, and transfers the information stored in the storage device 35 of the transfer source monitoring center 3 to the transfer line 4. And start the double writing to be stored in the alternative storage device 35 'of the monitoring center 3 of the transfer destination (S2), and the alternative storage device 35' starts the double writing after being synchronized in step S1. Until then, only the difference information that does not overlap with the information already stored among the information stored in the storage device 35 is extracted and stored (S3).

  Next, in the first relocation process, the connection control means of the control unit 33 uses the group number of the terminal communication device 31a set as the reception destination of communication connection from the monitoring terminals 111, 121,. By switching to the group number of the communication device 31b, the reception destination of communication connection from the monitoring terminals 111, 121,..., 1n1 is set in the terminal communication device 31b, and the monitoring terminals 111, 121,. The communication connection to the terminal communication device 31a is restricted and the terminal communication device 31b is preferentially connected (S4).

  Of the two terminal communication devices 31a and 31b, the terminal communication device 31a of the transfer source monitoring center 3 is moved to the transfer destination monitoring center 3 'and the two display devices 32a and 32b of the transfer source monitoring center 3 are moved. Among them, the display device 31a is relocated to the monitoring center 3 ′ as the relocation destination (S5). Thereafter, the relocated terminal communication device 31a and the communication line 2 are connected, and the communication control information of the line group defined for the terminal communication device 31a of the monitoring center 3 of the transfer source by the alternative control unit 33 ′ in the communication line 2 Is changed for use in the terminal communication device 31a of the monitoring center 3 ′ at the relocation destination (S6).

  Next, in the second relocation process, the connection control means of the control unit 33 cancels the change of the connection reception destination of communication from the monitoring terminals 111, 121,..., 1n1 set in step S4 (S7). In step S4, the monitoring terminal 111 is switched by switching the group number of the terminal communication device 31b set as the reception destination of communication connection from the monitoring terminals 111, 121,..., 1n1 to the group number of the terminal communication device 31a. , 121,..., 1n1 is set in the terminal communication device 31a, and communication connections from the monitoring terminals 111, 121,..., 1n1 to the terminal communication device 31b are restricted. The terminal communication device 31a is preferentially connected (S8).

  Of the two terminal communication devices 31 a and 31 b, the terminal communication device 31 b left in the transfer source monitoring center 3 is moved to the transfer destination monitoring center 3 ′, and the remaining 2 in the transfer source monitoring center 3. Of the two display devices 32a and 32b, the display device 31b is moved to the monitoring center 3 'as the transfer destination (S9). Thereafter, the relocated terminal communication device 31b and the communication line 2 are connected, and the communication control information of the line group defined for the terminal communication device 31b of the monitoring center 3 of the transfer source in the communication line 2 by the alternative control unit 33 ′. Is changed for use in the terminal communication device 31b of the monitoring center 3 ′ at the relocation destination (S10).

  Next, the connection control means of the control unit 33 cancels the change of the connection destination of communication connection from the monitoring terminals 111, 121,..., 1n1 set in step S8 (S11). Then, the data update definition added in step S2 is deleted, and the double writing of the alternative storage device 35 ′ is stopped (S12). In the communication disconnection step, the communication connection between the communication device 34 and the alternative communication device 34 ′ is disconnected, and the transfer of the monitoring center 3 is completed.

  According to the present embodiment configured as described above, the history information 351 and the monitoring terminal information 352 stored in the storage device 35 of the transfer source monitoring center 3 in step S1 are installed in the transfer destination monitoring center 3 ′. By synchronizing with the alternative storage device 35 ', if the failure notification of the equipment 1n2 of the building 1n is received from the monitoring terminal 1n1 during the relocation of the monitoring center 3, the administrator stands by at the relocation destination monitoring center 3' The information stored in the alternative storage device 35 ′, that is, the synchronized history information 351 and the monitoring terminal information 352 can be taken out and referred to. Thereby, since the past failure information etc. of the equipment 1n2 memorize | stored in the memory | storage device 35 of the monitoring center 3 of a transfer origin can be utilized effectively, the restoration operation | work of the equipment 1n2 can be performed efficiently.

  In addition, the connection control means of the control unit 33 switches the group numbers of the terminal communication devices 31a and 31b in steps S4 and S8, and appropriately changes the connection destination of communication connections from the monitoring terminals 111, 121,. In step S5 and step S9, the two terminal communication devices 31a and 31b and the display devices 32a and 32b of the monitoring center 3 that is the transfer source are partially moved to transfer the terminal communication devices 31a and 31b and the display devices 32a and 32b. , 1n1 and the terminal communication devices 31a and 31b, while the terminal communication devices 31a and 31b and the display devices 32a and 32b are moved. Can be secured.

  Accordingly, the terminal communication devices 31a and 31b and the display devices 32a and 32b of the transfer source monitoring center 3 can be used at the transfer destination without newly providing a terminal communication device and a display device in the transfer destination monitoring center 3 ′. As a result, it is possible to save the costs that accompany the relocation of the monitoring center 3. As described above, since the high work efficiency of the remote monitoring system can be maintained even during the transfer of the monitoring center 3 while suppressing the cost for the transfer of the monitoring center 3, the reliability of the remote monitoring system is improved. be able to.

  Further, in the present embodiment, the storage device 35 of the monitoring center 3 that is the transfer source until the connection between the communication device 34 and the alternative communication device 34 ′ is disconnected after the replacement storage device 35 ′ is synchronized in step S1. From the monitoring terminals 111, 121,..., 1 n 1 by performing double writing for storing the information stored in the storage in the alternative storage device 35 ′ of the monitoring center 3 ′ of the transfer destination via the transfer line 4. , 1n equipment devices 112, 122,..., 1n2 and information newly added to the storage device 35 are stored in the alternative storage device 35 ′. Therefore, it is possible to prevent the inconsistency of information between the storage device 35 and the alternative storage device 35 ′ that is generated when the monitoring center 3 is moved. In this way, since information added to the storage device 35 and information deleted from the storage device 35 can be synchronized with the alternative storage device 35 ′ from the start to the completion of the transfer of the monitoring center 3, Synchronization with the alternative storage device 35 'can be performed completely.

  In addition, although this embodiment mentioned above demonstrated the use in the case of moving the monitoring center 3 to the monitoring center 3 'in another base, it is not restricted to this case, For example, the failure which occurred during the movement of the monitoring center 3 Thus, it can also be used when relocating from the relocation destination monitoring center 3 ′ to the relocation source monitoring center 3.

1 building group 11, 12, ..., 1n building 111, 121, ..., 1n1 monitoring terminal 112, 122, ..., 1n2 building equipment 2 communication line 3, 3 'monitoring center 31a, 31b terminal communication device 32a, 32b Display device 33, 33 'Control unit 34, 34' Communication device 35, 35 'Storage device 351 History information 352 Monitoring terminal information 4 Transfer line

Claims (2)

A monitoring terminal that monitors equipment provided in the building; and a monitoring center that communicates with the monitoring terminal; and the monitoring center includes a plurality of terminal communication devices provided to the monitoring terminal via a communication line; A plurality of display devices for displaying information received by the plurality of terminal communication devices, a storage device for storing information on the building, a communication device for communicating with the outside, and a communication connection received from the monitoring terminal In a monitoring center relocation method for relocating the monitoring center, applied to a remote monitoring system having a control unit that performs control to selectively connect to any one of the plurality of terminal communication devices in the case,
The control unit includes connection control means for restricting connection of communication to the terminal communication device being relocated among the plurality of terminal communication devices and preferentially connecting other terminal communication devices,
An installation step of providing an alternative storage device replacing the storage device, an alternative communication device replacing the communication device, and an alternative control unit substituting the control unit at a relocation destination;
A communication connection step for connecting communication between the communication device and the alternative communication device;
A synchronization step of synchronizing the information stored in the storage device with the alternative storage device;
A first relocation step of relocating some of the plurality of terminal communication devices to the relocation destination and relocating some of the plurality of display devices to the relocation destination;
A second relocation step of relocating the remaining terminal communication devices among the plurality of terminal communication devices to the relocation destination, and relocating the remaining display devices of the plurality of display devices to the relocation destination;
A monitoring center relocation method comprising: a communication disconnecting step of disconnecting a communication connection between the communication device and the alternative communication device. In the relocation method of the monitoring center according to claim 1,
Until the communication connection between the communication device and the alternative communication device is disconnected in the communication disconnection step after the alternative storage device is synchronized in the synchronization step, the alternative storage device is connected to the plurality of terminal communication devices. Of these, in addition to the information received by the terminal communication device relocated to the relocation destination, the information stored in the storage device is also stored.

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