JP5001483B2 - Point service system and server used in the system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a system that generates points when a user purchases a product and provides a service corresponding to the points.
[0002]
[Prior art]
Conventionally, when a user purchases a product, a service corresponding to a purchase price is generated, and a gift is given or an event is invited according to the point earned by the user. As a conventional method of issuing points, a first method is a method of handing a number of chips according to a purchase price at a store to a user, and a second method is a method according to the purchase price at a store. The method of pressing the stamp on the card held by the user. Third, at the store, after the user is registered in the user database, the card is issued, and when the user presents the card at the time of product purchase, according to the purchase price There is a method in which generated points are accumulated in a store-side user database.
[0003]
[Problems to be solved by the invention]
The conventional service system using the chip and the stamp pressing system must store and manage the chip or card received by the user. In addition, a service system using a card cannot receive a service unless the card is brought at the time of purchase. Thus, it was troublesome for the user.
[0004]
Furthermore, since the conventional service is a service for each store or store group, if a user purchases a product at a store of a specific store group, the user can receive a point service. However, there is a contradiction that a store that does not provide point service cannot receive the service. Also, even if the manufacturer tries to provide point services for its products, it is difficult to implement it without the cooperation of the dealer.
[0005]
An object of the present invention is to provide a point service system that allows a user to receive a point service easily and reliably when purchasing a product.
It is another object of the present invention to provide a point service system that allows a point service provider to directly provide services to a user and easily manage points.
[0006]
[Means for Solving the Problems]
The present invention has been made to achieve the above object. In the point service system of the present invention, a server operated by a person who provides point service is connected to a communication network, and a user who has purchased a product sends a barcode attached to the product to the service provider. Then, in the server, the barcode is read by the barcode reading means, the barcode is converted into points by the calculating means, the converted points are accumulated and stored for each user in the user database, and the basis of the point service, There is a display means for allowing the points stored in the user database to be viewed only by the user who owns the points. The user can check his / her points stored in the user database by a user terminal connected to the communication network.
[0007]
According to the present invention, the user can easily and surely generate points simply by sending a barcode attached to a purchased product. Thereafter, the point management is performed on the service provider side, and the user can easily find out his / her own points only by accessing the server, so there is no trouble for the user to manage the points. Further, if a predetermined product is purchased, points are generated regardless of the store where the product is purchased, and the user feels unfair.
[0008]
According to the present invention, even on the point service provider side, points are automatically converted and stored in the user database simply by reading a bar code, so that points can be easily managed. In addition, a service can be directly provided to the user.
[0009]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing the overall configuration of a system to which the point service system of the present invention is applied.
A server 2 that provides a point service to a user and a plurality of user terminals 3 are connected to a communication network 1 such as the Internet. The server 2 is operated by a service provider such as a manufacturer 4 or an agent.
[0010]
The server 2 is constituted by a computer, and a transmission / reception unit 5 connected to the communication network 1, a processing unit 6 constituted by a CPU, a display unit 7 constituted by a CRT, an input unit 8 constituted by a keyboard and a mouse, a bar A code reading device 9 and a storage unit 10 are provided. The storage unit 10 stores a program for causing the server 2 to perform predetermined processing and various data. Furthermore, a user database 11 (hereinafter, the database is abbreviated as DB) and a point conversion table 12 used for the point service are stored.
[0011]
FIG. 2 shows a member registration procedure in the user DB 11.
(S11) Notifying the user who is supposed to become a member of the membership recruitment by e-mail. Here, as a target user, for example, there is a user who has already purchased a manufacturer's product and registered as a user in the user DB 11. In the notice of recruitment of members, a brief explanation of recruitment of members and that a detailed explanation is posted on the home page of the server 2 are notified. For users who are unable to notify by e-mail, direct mail with application postcards is sent, application postcards are inserted into newspapers and magazines, and so on.
[0012]
(S12) A user who is interested in viewing an e-mail or the like browses the guided home page. A user who wants to register accesses the homepage and proceeds to the member registration page. The user who has decided to register as a member after seeing the explanation of the recruitment on the homepage inputs predetermined data on the member registration page and registers as a member. The data input here includes an address, name, date of birth, telephone number, e-mail address, password scheduled to be used in the future.
[0013]
In the case of a user who does not use the communication network, a predetermined item is filled in an application postcard and the like is returned to the manufacturer 4.
(S13) Information regarding the member input at the user terminal 3 is stored in the user DB 11. The user DB 11 will be described later. In the case of an application by postcard, data entered in the postcard is input from the input unit 8.
[0014]
(S14) Sending information about the point service to the registered user by e-mail. In this notification, there is a page on the homepage that can be accessed only by the member, and there is an explanation about the point service that only the member can receive. For users who do not use the communication network, this guidance is provided by mail, and a pamphlet describing the contents of the service is enclosed.
[0015]
The structure of the user DB 11 will be described with reference to FIG.
The user DB 11 stores a member number, user information, purchase history, service history, and point balance for each member. The member number is a number unique to each member assigned by the manufacturer 4 to each member. In the member identification data, data such as a member's name, address, e-mail address, password, and presence / absence of member registration are stored. In the purchase history, a product code of a product purchased by the user, a registration date, and points generated by the purchase are stored. The service history stores a code indicating the service received by the user using the points, the date of service provision, and the points consumed by the service. In the point balance, a cumulative value of points increased or decreased due to generation or consumption of points is stored.
[0016]
When member registration is performed (see FIG. 2), data is stored in the user information portion of the user DB 11.
After membership registration, when the user purchases a product for which service points are generated, the user attaches the barcode attached to the product to a postcard for application, pastes it on a paper for application, a postcard made by the government, and sends it to the manufacturer 4. In addition, postcards for application include paper sent from the manufacturer 4 by mail, application paper downloaded from the home page of the server 2 and printed out.
[0017]
FIG. 4 shows the processing by the server after the user sends a bar code.
(S21) From the postcard 13 for which application has been made, data necessary for the member type, such as a member number, is read and input from the input unit 8.
(S22) The barcode is read by the reading device 9 from the barcode label 14 attached to the postcard 13.
[0018]
(S23) Using the point conversion table 12, the barcode is converted into points.
FIG. 5 shows the structure of the point conversion table 12.
In the table 12, price 1, price 2, and points to be generated are stored in correspondence with the product code. Here, as the price 1 and the price 2, any price, such as a regular price, a primary wholesale price, a secondary wholesale price, a prevailing price, etc. can be used. The generation point is obtained by multiplying price 1 or price 2 by a predetermined conversion rate.
[0019]
Conversion from the barcode to the point is performed by extracting a point corresponding to the product code included in the barcode.
Returning to FIG. 4, (S24) the predetermined data is stored in the purchase history of the user DB 11. Here, the product code read from the bar code, the date on which this process was performed, and the occurrence point converted in S23 are stored for the corresponding user.
[0020]
(S25) The point integrated value is stored in the point balance of the user DB 11. Here, the points generated this time are added to the accumulated value up to the previous time stored in the point balance and stored.
This completes the point conversion process using the barcode. In this way, the user can acquire points simply by sending a barcode, and the points are managed on the service provider side, so that the system is simple for the user. Further, since only the bar code attached to the product is sent, if the point service target product is purchased, points can be acquired regardless of the store where the product was purchased.
[0021]
The service provider side such as the manufacturer 4 can also automatically convert to points and register in the user DB 11 by reading the barcode, so that the registration work can be saved. In addition, since the service can be provided directly to the user, the service system can be simplified.
The user can check the balance of his / her points on the home page of the server 2.
[0022]
The point confirmation operation by the user will be described with reference to FIG.
When the user accesses the home page, the top page (1) is displayed. On the top page, guidance to each page such as a general page on which various information is posted for the general public, the above-described member registration page for member registration, and a point confirmation page is displayed. Clicking on the “Point Confirmation Page” section displays the confirmation page (2).
[0023]
On the confirmation page (2), a description of the member page is displayed, and a frame for inputting the member's email address and password is provided. The user enters an email address and password and clicks "Next". When the e-mail address and password match the data stored in the user DB 11, the member page 1 of (3) is displayed. Thus, only registered members can proceed to a page including the following point confirmation, and the privacy of the user can be protected.
[0024]
On the member page 1 of (3), an explanation of the content of the point service is displayed. Along with this, the current point value owned by the accessing member is displayed.
On the member page 2 of (4), a description of the present is displayed. Here, presents that can be acquired for each point are displayed. In addition, you may enable it to order an automatic present of a present here.
[0025]
The member page 3 of (5) displays an explanation of the event. Here, details of events that can be participated for each point are displayed. Again, you may be able to automatically apply for event participation.
(4) In the page of (5), when the provision of a service for a present or an event is ordered, a procedure for sending a present or an event ticket is taken, and necessary data is stored in the service history column of the user DB 11. Remembered.
[0026]
The method for confirming points using a communication network has been described above. For members who do not use the communication network, the current point value of the user is notified by mail as needed, and at the same time a present is given. , Introduce the event.
[0027]
【Effect of the invention】
According to the present invention, a service point is generated simply by sending a barcode attached to a purchased product, and thereafter, the point is managed on the service provider side, so that the user can receive a reliable and simple point service. Can do. The service provider can also manage points with a simple process of reading a barcode.
[Brief description of the drawings]
FIG. 1 is a diagram showing an overall configuration of a system to which a point service of the present invention is applied.
FIG. 2 is a flowchart showing a procedure for registering a member in a user DB in the system of FIG.
FIG. 3 is a view showing the structure of a user DB registered in the process of FIG. 2;
FIG. 4 is a flowchart showing point conversion processing in the system of FIG. 1;
FIG. 5 is a view showing the contents of the point conversion table in FIG. 1;
6 is a diagram showing each screen when a user accesses a home page in the system of FIG.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Communication network 2 ... Server 3 ... User terminal 4 ... Manufacturer 5 ... Transmission / reception part 6 ... Processing part 7 ... Display part 8 ... Input part 9 ... Barcode reader 10 ... Storage device 11 ... User DB
12 ... Point conversion table 13 ... Postcard 14 ... Bar code label

Claims (3)

A server for point service system,
A user database that stores information about the user and points owned by the user;
A reading device that reads a barcode that is attached to the product sent from the user who purchased the product and identifies the product;
Means for inputting member identification information for identifying individual members to be point serviced, which are described on a postcard or paper for sending together with the barcode;
A calculation means for converting a product code included in the barcode into points by referring to a table in which generation points corresponding to the product code are stored in advance ;
For the point service system, comprising means for accumulating and storing the converted points for the user identified by the member identification information in addition to the previous points stored in the user database server. The point service system according to claim 1, wherein when there is an access from a user terminal connected to a communication network connected to the server, after the user is identified, the point of the identified user is displayed on the user terminal. Server. The point service system server according to claim 2, wherein the communication network is the Internet, and the point display for the user terminal is performed on a homepage.

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