JP4229784B2 - Ordering service system and order input means in restaurants, etc. - Google Patents

Description

In the present invention, in a restaurant or a restaurant, a user touches a touch screen on which a cooking menu is displayed on a table where he / she is seated, or is attached to a cooking image displayed on a printing menu. While you can order food and drinks by entering symbols such as bar codes and numbers, etc., at the same time as the order, or until the ordered food is cooked and served , An ordering service system in a restaurant or the like that allows a digital photo print service to be received on the spot by operating a reader of a recording medium of a digital camera attached to the touch screen, and an ordering used in the system The present invention relates to the configuration of order input means .

  Conventionally, when ordering food and drinks in restaurants, etc., if the contents of the order are input from a handheld (handy type) input terminal, the data is sent to a kitchen etc. via a network such as a LAN, and a checkout office. A method of inputting data to a register (accounting machine) as data for so-called cash register is known.

  The above method is a rational system in that the user's order contents are supplied to the kitchen and cash register at the same time, but the user (customer) just waits until the ordered item is served at the seated table. In other words, it is not different from the conventional handwritten slip-type ordering system, and it cannot be improved at all until the user is served.

  In addition, the above system is a reasonable system for restaurants, but in terms of employees going to the table and listening to customer orders, it is no different from the conventional handwritten slip-type order system, reducing labor costs, etc. The degree of improvement is low with regard to problems related to store operations.

  In view of this point, the inventors of the present invention arrive at a table where a user in a restaurant or the like is vacant, and display a plurality of cooking menus and the like installed on the table, such as dishes and beverages that the user wants to eat and drink there. Touch the touch screen and enter it yourself, or let the barcode reader read the barcodes and numbers attached to the food image in the print menu, or operate the keyboard to enter them. The system is configured so that it can be ordered by the user, and it is meaningful to select free or paid content by operating the touch screen until the ordered food is served to you or after a meal. Japanese Patent Application Nos. 2001-189742 and 2002-1203 have been made for ordering service systems in restaurants, etc. It has been proposed as No. 0.

  The former configuration in the above-mentioned system proposed by the inventors has a touch screen type order input means in a user table such as a restaurant, and the order input executed by the user from this input means via an order server computer. Or, it is input to the management computer without intervention, and order data such as order contents, charges, and table numbers are supplied to at least the user by displaying the screen and / or printing out, and the order data is supplied to the cash register. In the order system to supply to, the input means (a) display the contents of the cooking menu as a video, (b) display the seasonal product menu, (c) free or paid using a network such as the Internet Set in the content service or server computer And it is allowed to display the like content service is an indication of one thing the user has to select by touching the display screen.

  In the above system, in combination with the input means by touch operation on the touch screen, the barcode attached to the print image on the print menu or the symbol such as a number can be read by a barcode reader, or the keyboard can be used. Since the system can be configured so that it can be input by operating, even those who cannot operate the touch screen or are unfamiliar can order the same content as touch input on the screen. is there.

  In the above system, for example, until the user orders food from the touch screen of the terminal installed on his / her table and the food is served, etc., the user operates the touch screen and supplies it via the Internet. It can be appreciated that users can enjoy content such as videos and games on the screen.

  Furthermore, the present inventors have proposed an ordering service system using a touch screen to which a function considered to be able to further enhance customer attraction by this system while maintaining the convenience of the above ordering system. ing.

  In other words, the latter configuration of the ordering service system proposed by the inventors is that the server includes the display contents such as a display menu or order data displayed on the touch screen as a game element in the ordering service system in the restaurant or the like. The game can be executed on the screen by setting the game in advance in a play format or a format such as a prize or quiz on the computer, and the user touching the game display displayed on the touch screen. It is a thing.

  On the other hand, digital cameras have recently become widespread, and those built in mobile phones have also become widespread, and the demand for printing images taken with digital cameras has increased remarkably. In view of this point, a stand-type printing device that automatically prints image data of a digital camera has been installed on the street or in a store. However, a user who wants to print image data goes to a store or the like where the printing device is installed. Not only did he need to go out, but he had to wait for the image paper (photo) to be printed out by the side of the device while printing.

  INDUSTRIAL APPLICABILITY The present invention can further improve the convenience of a user (customer) until a dish is served in a previously proposed ordering system in a restaurant or the like, or after a meal. It is an object of the present invention to provide a touch screen type ordering service system in which functions are added as a print service for image data captured by a digital camera.

The configuration of the ordering service system in a restaurant or the like of the present invention made for the purpose of solving the above-mentioned problems is that the contents of the cooking menu are displayed on the user table of the restaurant or the like and the menu selected by the user is touched to make an order. When an order input means having a touch screen is provided and an order input executed by the user is input from the input means to the order server computer, the order server computer receives at least the order data such as the order contents, fee , and table number from the user. In an ordering service system supplied to a checkout office and a kitchen by printing or the like, an amusement display including the cooking menu and digital print items can be displayed on the touch screen, and In the vicinity of the screen, a plurality of recording media corresponding to the recording media for reading data recorded on the media from a plurality of types of recording media having different standards and specifications, which are recording media of image data captured by a digital camera. A reading means having a slot is provided, and the reading means is connected to a digital photographic printer for printing the data and the order server computer, and when the user selects the digital print item, reading of data on the recording medium is performed. An instruction for the printing is displayed on the touch screen, and when the user touches an instruction display such as data reading and printing of the recording medium displayed on the screen, the image read by the reading unit is displayed. JP that data is to be printed on the digital photographic printer It is an.

  The above-described system of the present invention can be applied to so-called karaoke studios (including karaoke boxes), hotels, or coffee shops including so-called Internet cafes, in addition to restaurants such as restaurants.

  In the system of the present invention, since the printout service for the recording medium of the digital camera is combined with the touch screen type ordering service system, the user supplies the original service at the restaurant and the digital photo print service at the same place such as the restaurant. Therefore, it is possible to enjoy a highly convenient and complex service without waiting time at a single location.

  Next, embodiments of the system of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram for explaining the overall configuration of an example of the ordering service system of the present invention. FIG. 2 is a block diagram for explaining a digital photo print service applied to the ordering service system of the present invention of FIG. 3 is a flow diagram of the print service in the block of FIG. 2, and FIGS. 4 to 9 are front views showing examples of touch screen display in the system of the present invention in time series.

In FIG. 1, reference numeral 1 denotes a guest table in a restaurant or the like. Usually, a plurality of tables 1 are arranged in an appropriate layout in accordance with the size of the room. Table 1 will be described. 2 is an order input means using a flat display monitor which is formed by a CRT (cathode ray tube), a liquid crystal panel, a plasma panel, etc., and has an internal terminal computer for users and is formed as an example of an order input means . , touch screen 2a by motor touch panel is disposed, it is assumed that at least a single is placed in each table 1.

When the person touches the corresponding part of each item in the plurality of index displays displayed on the touch screen 2a with a finger, the order input means 2 switches to a display screen displaying details of the content of the touched item. When menus such as food and beverage are displayed on the switched display screen, select the display of selection buttons such as “Detail”, “Order”, “Set”, etc. attached to the food menu selected by the user. touch. For example, when “Details” is selected, the contents of the dish are displayed in a moving image such as a scene of cooking, or a still image of the cooked item is displayed. The menu is ordered by touching the “Order” button on the selection button for an item such as a dish or beverage that the user wants to eat or drink from the multiple screens displayed. The order data is processed by the server computer 3 to be described later.

As an example, the order input means 2 includes a reader 2b that reads image data recorded on a recording medium (not shown) for a digital camera, below the touch screen 2a. There are several types of recording media for digital cameras, depending on the camera model and manufacturer, but the reader 2b is capable of reading a plurality of recording media so that they can read each recording medium with different standards and specifications. It is desirable to have a slot (medium data reading set unit). Data read by the reader 2b is connected to a server computer 11a dedicated to digital photo printing via a server computer 3 described later. Incidentally, in addition to the lower position the touch screen 2a of the reader 2b, side and top of the touch screen 2a, or may be a back surface.

3 stores each data of contents displayed on the touch screen 2a of the order input means 2 (index display items and data such as moving images or still images corresponding to the items) and other data. The server computer includes a storage device such as a hard disk that can be stored and a necessary hardware configuration such as a CPU that controls the operation of the storage device.

  When the server computer 3 receives the order information (order data or the like) determined by the user operating the touch screen 2a, the server computer 3 receives the data via the hub or router, for example, the cash register 4 of the restaurant or not shown. The data is transferred to the printer 7 via the terminal computer 6 arranged in the kitchen or pantry and sent to the checkout machine 5 of the cash register 4. In the example of FIG. 1, the server computer 3 is arranged to also serve as a management computer, but the management computer and the server computer 3 may be arranged separately and arranged. The order contents are printed by a printer 7 such as a kitchen or pantry.

In the server computer 3, the order information (data such as date, dish name, table number, quantity, price, etc.) determined by the user in the specific table 1 is collected and transferred to the terminal computer 6 in the kitchen or pantry as described above. In addition, the user of the table 1 also causes the user to print out an order receipt for confirming the contents (charge, date, etc.) of the confirmed order information with a printer (not shown) provided in the order input means 2. To present. Presentation of this order receipt is optional.

  The confirmed order information is also supplied from the server computer 3 to the checkout machine 5 of the cash register 4 as checkout data as described above. The confirmed order information sent from the server computer 3 to the kitchen or pantry terminal computer 6 is data such as the seat number and table number of the order, the name of the ordered food, and the quantity thereof. The order information for each user is collected in the server computer 3 for each type of food, for example, and supplied to the terminal computer 6 as kitchen or pantry data, and printed out by the printer 7 arranged there. Work such as cooking procedures, preparation of ingredients, preparation of servings, etc. can be done reasonably. The terminal computer 6 and the printer 7 are the same as the existing order entry system connected to the server computer 3 and the checkout machine 5 of the cash register 4.

  The server computer 3 includes a management terminal computer 8 and a printer 9 via a LAN, and a hall terminal computer 10 as well as a server computer 11a dedicated to digital photo printing targeted by the system of the present invention. The digital photo printer 11 provided is connected via a LAN in the example shown in the figure (see FIGS. 1 and 2), and will be described below.

In the present invention, in the ordering service system configured as described above, when the user selects an amusement display (screen touch) from the cooking menu displayed on the touch screen 2a of the order input means 2 and an amusement display such as a game, a plurality of items are displayed. A seed item is displayed. Therefore, when the user selects “digital print” from among the amusement items, the user can receive a digital photo print service that proceeds in the following manner.

That is, when the user selects “digital print” on the display of the touch screen 2a, a recording medium for image data captured by the digital camera carried by the user is inserted into the reader 2b. When the recording medium is inserted into the reader 2b, an operation procedure for the digital print service is displayed on the touch screen 2a. By sequentially touching the display, the user causes the reader 2b to read the image data of the inserted recording medium, and sends the read data to the server computer 11a for printing. The server computer 11a causes the printer 11 to print image data. The printed digital photograph can be received while staying at the table of the restaurant or the like. As described above, in the system of the present invention, the digital photo print service can be enjoyed while waiting for food in a restaurant or the like. Hereinafter, specific examples will be described with reference to FIGS.

FIG. 4 conceptually shows a selection screen for menu display Md and amusement display Ad for restaurant dishes and beverages displayed on the touch screen 2a of the order input means 2 in the system of the present invention for convenience of explanation. The touch screen 2a of the order input means 2 is shown. Now when the user touches the amusement display Ad, switched to the touch screen 2a of the touch screen 2a is 5 in FIG. 4, amusement selection screen, "fortune-telling" A ₁ as an example, "Animation" A _2, "game" Displayed as selection items for A ₃ and “Digital Print” A ₄ . When the user touches “digital print” A ₄ from the screen display of the selection items A _{1 to} A _{4 in} FIG. 5, a display prompting (instructing) the reader 2b to set (insert) the recording medium is displayed. This is displayed on the touch screen 2a.

The user inserts the recording medium to the reader 2b Touch "Digital Print" A ₄ from the amusement selection screen fields A ₁ to A ₄ of. When the recording medium is inserted into the reader 2b, the image data of the medium is read by the reader 2b, and all of the image data is displayed as an image on the touch screen 2a of the order input means 2 (see FIG. 6). Therefore, the user selects a display image to be printed. This selection is made by touching the image on the touch screen 2a to be printed. When an image to be printed is selected, a display prompting the user to select print paper (sticker paper or plain paper) and the size of the print paper is displayed on the touch screen 2a (see FIG. 7). The user then selects the desired print paper and its size by touching the corresponding display. Here, the display order of the print paper and its size selection in FIG. 7 and the display order of the full-screen data in FIG. 6 may be reversed.

When the selection of the paper and size is completed, the charge is displayed on the touch screen 2a together with the selected image, paper, number of sheets, etc. If the user determines that the displayed content is correct, the “OK” display A on the touch screen 2a is displayed. ₅ touch, "back" in front of the touch screen 2a is when you want to mistake or changed by touching the display a ₆ (the "modify" or the like may be used), a screen touch operation at this stage (see Figure 8) .

When the “OK” display A ₅ is touched on the touch screen 2a of FIG. 8, the data such as the paper size and the number of sheets selected together with the image data read by the reader 2b is used as print data to the server computer 11a. The fee data related to the print data is sent to the server computer 3. Server computers 11a for digital photographs received print data by a touch input of the "OK" display A ₅ are, causes an image printing operation by sending the image data to the printer 11. As a result, the image data in the recording medium is printed by the printer 11. Since this printer 11 is usually arranged in the pantry, printed photos are printed together with food by a staff member, or only the printed photos are printed with data such as slips (size, number of sheets, fees, etc.). Will be delivered to the corresponding user's table 1 together. The slip is printed by the printer 6 on the basis of the charge data via the server computer 3. 9 is displayed on the touch screen 2a when the “OK” display A ₅ is touched, the display returns to the menu screen when the display A ₇ “Return to menu” is touched.
In the present invention, print data formation such as display of an instruction to insert a recording medium into the reader 2b and reading of image data may be performed by the server computer 3 or the server computer 11a dedicated to printing.

The state of the touch screen 2a and the reader 2b of the order input means 2 described above will be described in relation to the server computers 3 and 11a as shown in the flow of FIG.
That is, select "amusement" Ad from the display of the main screen of the touch screen 2a shown in FIG. 4 at step S1, the touch screen 2a in step S2 to display the contents of FIG. 5, "Digital Print" from the A ₄ Touch to select. In steps S3 and S4, based on an instruction displayed on the touch screen 2a, a recording medium is inserted into the reader 2b to display a solid image of the recorded image, and a print size is selected and instructed.

In step S5, the image to be printed and the number of prints of each image are specified by touching the touch screen 2a. In step S6, the size, number of sheets, fee, etc. displayed on the touch screen 2a are confirmed, and “OK” display A ₅ is displayed. Touch to finish the print instruction operation, thereby forming print data. When this operation is finished, the recording medium is removed from the reader 2b, and the completion of the photo is awaited (step S7). When a digital photograph is printed out by the printer 11 and a slip on which the number of sheets, charges, and the like are printed is printed out from the printer 6, a staff member delivers the photograph and slip to the user (step S8). If steps S1 to S8 in FIG. 3 are represented by a substantial schematic diagram, a block configuration in which required hard members are connected as shown in FIG. 2 is obtained.

  The system of the present invention is as described above. A reader for a recording medium of a digital camera is provided beside a touch panel screen for ordering food in a restaurant or the like, until the ordered food is served, or Since the user can print the screen data captured by the digital camera by the operation of the screen and reader at the restaurant, etc. at a moment after enjoying the food, the restaurant is profitable. While it is possible to expand a certain business scope, it is not necessary for the user to go to a print service store dedicated to digital photography, so it is useful service for both businesses such as restaurants and their users. Become. Also, since the print price can be settled at the same time as the service fee for cooking, etc., both the user and the restaurant can save time.

The block diagram for demonstrating the whole structure in an example of this invention ordering service system. The block diagram for demonstrating the printing service of the digital photograph applied to the ordering service system of this invention of FIG. FIG. 3 is a flowchart of a print service in the block of FIG. 2. The front view which showed the initial screen of the digital photograph printing service in the touch screen in this invention system. The front view which showed the 2nd screen of the digital photo print service in the touch screen in this invention system. The front view which showed the 3rd screen of the digital photograph print service in the touch screen in this invention system. The front view which showed the 4th screen of the digital photo print service in the touch screen in this invention system. The front view which showed the 5th screen of the digital photo print service in the touch screen in this invention system. The front view which showed the completion | finish screen of the digital photograph print service in the touch screen in this invention system.

Explanation of symbols

1 table 2 order input means
2a touch screen
2b Reader 3 Server computer 4 Cash register 5 Settlement machine 6, 7 Printer 8 Terminal computer 9 Printer
10 terminal computer for hall
11a Server computer for digital photography
11 Digital photo printer

Claims (3)

An order input unit having a touch screen for displaying the contents of the cooking menu on a user table such as a restaurant and touching the menu selected by the user and placing an order is provided. When input to the computer , the order server computer, in an ordering service system that supplies order data such as order contents, charges , and table numbers to at least the user, the checkout office, and the cooking place by printing or the like, It is possible to display an amusement including digital print items, and in the vicinity of the screen, such as under the touch screen, a recording medium for image data captured by a digital camera, and a plurality of types of recording media having different standards and specifications. While providing a reading means which includes a plurality of slots corresponding to the recording medium for reading data recorded on the medium, the said reading means, in a digital photographic printer for printing the data the order server computer When the user selects the digital print item, an instruction for reading the data on the recording medium and printing it is displayed on the touch screen, and the user reads the data on the recording medium displayed on the screen, An ordering service system in a restaurant or the like, wherein the image data read by the reading means is printed on the digital photo printer when an instruction display such as printing is touched. 2. The ordering service system according to claim 1, wherein the reading means of the recording medium of the digital camera is arranged on the upper part or the side part of the touch screen of the order input means having a touch operation input function. An order input unit having a touch screen for displaying the contents of the menu on a user table such as a restaurant and touching the display menu selected by the user and placing an order, and the order input executed by the user from the input unit is provided by the order server computer The order server computer is an order input means in an ordering service system that supplies order data such as order contents, charges , and table numbers to at least a user, a checkout office, and a kitchen by printing, etc. An order input means in an ordering service system of a restaurant or the like, wherein a reading means for a recording medium of image data picked up by a digital camera is disposed below or to the side of

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