JP2022003597A - Information notification device, information notification method, and program - Google Patents

Abstract

To notify users of more suitable matters after reservation of matters.SOLUTION: An information notification device includes: a communication unit 52 that receives condition information in which alternative conditions allowed by a user are set for a plurality of items in a reservation matter, which is a reserved matter; and a management unit 53 that periodically determines based on the condition information whether alternative matter data, which is matter data that satisfies the alternative conditions, is stored in a database device, and when the alternative matter data is stored, notifies a matter corresponding to the alternative matter data as an alternative matter that replaces the reservation matter.SELECTED DRAWING: Figure 3

Description

The present invention relates to an information notification device, an information notification method, and a program for notifying information about a project such as an accommodation facility.

Conventionally, accommodation charges for accommodation facilities such as hotels have been preset according to the date of stay. For example, accommodation charges are set high on consecutive holidays, the day before holidays and holidays, the day before events such as fireworks and concerts, and the day when accommodation reservations are expected to be favorable, and accommodation on weekdays. Accommodation rates are set low on days when reservations are expected to be sluggish. In addition, a service called an early reservation discount, which discounts the accommodation fee by making a reservation more than a predetermined date before the scheduled accommodation date (service provision date), is also known.

As mentioned above, the accommodation fee was set according to the date and whether or not an event was held. For this reason, the accommodation charges on the day when the accommodation was reserved and the accommodation charges when the accommodation was reserved at a later date often matched, and there was little need to search for accommodations with better conditions after the reservation.

However, due to the influence of the development of the reservation system in recent years, the accommodation fee is often set dynamically according to the variable factors such as the reservation status. For this reason, an increasing number of users make reservations for projects such as accommodation facilities and then switch reservation destinations to other projects with better conditions. In addition, as a result of the reservation change, a large number of reservations are canceled, and as a result, the fee for the canceled case is reduced, and there are cases where further reservation changes are made for the case.

On the other hand, Patent Document 1 discloses an inexpensive information server system that searches for a case that is cheaper than the reserved case and notifies the user of the cheap case when the cheap case is found. ..

Japanese Unexamined Patent Publication No. 2003-85445

However, the technique of Patent Document 1 has a problem that detailed services cannot be provided because only inexpensive cases that are advantageous to the user are notified. For example, a user may want to change a reservation for a case where the room is large or near the station even if the accommodation fee is a little high, but with the technology of Patent Document 1, such a case is used by the user. Cannot be notified to.

The present invention has been made in view of the above problems, and provides an information notification device, an information notification method, and a program capable of notifying a user of a more appropriate matter after booking the matter. The purpose.

The information notification device according to the present invention is an information notification device that can communicate with a database device that stores matter data including a plurality of items related to a reservationable matter for each matter, and is a substitute for a reserved matter that is a reserved matter. A storage unit that stores condition information for setting alternative conditions allowed as alternative cases for the plurality of items, and alternative matter data that is matter data satisfying the alternative conditions based on the condition information is the database device. It has a management unit that determines whether or not it is stored in, and if the alternative matter data is stored, notifies the matter corresponding to the alternative matter data as the alternative matter.

The information notification method according to the present invention is an information notification method using an information notification device capable of communicating with a database device that stores matter data including a plurality of items related to a reservationable matter for each matter, and is a reserved matter. The step of storing the condition information for setting the alternative condition permitted as the alternative matter to be the substitute matter for the matter for the plurality of items, and the alternative matter data which is the matter data satisfying the alternative condition based on the condition information are described above. It includes a step of determining whether or not it is stored in the database device, and a step of notifying the matter corresponding to the alternative matter data as the alternative matter when the alternative matter data is stored.

The program according to the present invention allows a computer connected to a database device that stores matter data including a plurality of items related to a reservationable matter for each matter as an alternative matter to replace the reserved matter which is a reserved matter. A procedure for storing condition information for setting alternative conditions for the plurality of items, and whether or not alternative matter data, which is matter data satisfying the alternative conditions, is stored in the database device based on the condition information. And, when the alternative matter data is stored, the procedure of notifying the matter corresponding to the alternative matter data as the alternative matter is executed.

According to the present invention, it is possible to notify the user of a more appropriate case after the case is reserved.

It is a block diagram which shows the information notification system of 1st Embodiment of this invention. It is a block diagram which shows the user terminal of 1st Embodiment of this invention. It is a block diagram which shows the notification server of 1st Embodiment of this invention. It is a sequence diagram for demonstrating an example of the operation of 1st Embodiment of this invention. It is a sequence diagram for demonstrating another example of the operation of 1st Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In each drawing, those having the same function may be designated by the same reference numerals and the description thereof may be omitted.

(First Embodiment)
FIG. 1 is a configuration diagram showing an information notification system according to the first embodiment of the present invention. The information notification system 1 shown in FIG. 1 includes a matter providing server 10, a summary server 20, a matter list providing server 30, a database device 31, a user terminal 40, and a notification server 50. The matter providing server 10, the summary server 20, the matter list providing server 30, the user terminal 40, and the notification server 50 are connected to each other via a network 100 such as the Internet. Further, the matter list providing server 30 and the database device 31 are connected to each other.

The matter provision server 10 is a server managed by a provider who provides a matter that can be reserved. The project is not particularly limited as long as it can be reserved, but in the present embodiment, it is an accommodation facility such as a hotel or an inn, or an accommodation plan provided by the accommodation facility. The project may be another facility such as a restaurant. Although only one case provision server 10 is shown in FIG. 1, a plurality of case provision servers 10 may be provided for each provider or case.

The matter providing server 10 stores the matter data related to the matter, collects the matter data, and provides the matter data to the server 20. The format of the matter data stored in the matter provision server 10 is not particularly limited, and may be different for each provider or matter. The number of matter data stored in the matter provision server 10 is not limited.

The matter data includes a matter identifier which is identification information for identifying a matter and detailed data indicating the contents of the matter. The detailed data includes a plurality of matter items that are items related to the matter. The matter items are, for example, the name of the matter, the available dates, the number of people who can stay, the accommodation fee (reservation price), the payment type, the location of the accommodation facility (for example, address, map information, etc.), and the contact information of the accommodation facility (for example,). (Telephone number, etc.), accommodation facility status, room size, room type, room usage conditions, service information, incidental facility information, evaluation value, and convenience information. The matter item includes the item name which is the matter identifier which identifies the matter item and the item value which is the value of the matter item.

The name of the matter may include special notes indicating the characteristics of the matter. Special notes include views that have "ocean view", "night view", "high floor", etc. as item values, and types of floors that have "premium floor", "executive floor", etc. as item values. The special notes may be included in the detailed data as information different from the name of the matter.

The location of the accommodation facility has, for example, the address of the accommodation facility as an item value. The state of the accommodation has, for example, the novelty of the accommodation such as "opening day" or "renewal year" as an item value. The room type has, as an item value, a room type according to the number of beds, the type of bed, the luxury of the room, and the like, such as "standard twin", "deluxe twin", or "suite". A rank is set for each type of floor or room as an index value indicating the degree of good or bad (good or bad). For example, "Standard Twin" is associated with Rank 1, "Deluxe Twin" is associated with Rank 2, "Junior Suite" is associated with Rank 3, and "Suite" is associated with Rank 4. The higher the rank, the better the room. Show that there is.

The conditions of use include, for example, the possibility of smoking. The service information is, for example, information about ancillary services such as room service information and meal service information. For example, in the case of meal service information, the item values are "Yes", "No", "Viking", and "Room meal". Or, it has the existence and contents of meal service such as "private room". The incidental facility information includes, for example, the presence or absence of incidental facilities such as hot springs and large communal baths and their contents as item values. The evaluation value is, for example, a review value evaluated by the user, a statistical value (average value, etc.) of the review value, the number of word-of-mouth communication, and the like. The convenience information is, for example, the distance from a specific point to the accommodation facility. The specific point is, for example, the nearest station, the nearest high-speed IC, a predetermined destination such as a concert venue or a sightseeing spot.

Further, the detailed data includes provider information indicating the provider of the reservation screen data indicating the reservation screen for reserving the matter. The provider information is, in the present embodiment, link information to the provider. Further, the provider of the reservation screen data is the matter providing server 10. That is, the reservation screen data is provided by the matter providing server 10.
In addition, the matter identifier and the provider information may be included as the matter item of the detailed data.

The matter providing server 10 receives a screen acquisition request requesting acquisition of reservation screen data and a reservation request requesting reservation of a matter from the user terminal 40. The screen acquisition request includes a matter identifier that identifies the matter to be reserved. The reservation request includes a matter identifier, user information about a user, and reservation condition information indicating a reservation condition for reserving a matter. The reservation conditions include information necessary for booking the project, such as the planned stay date and the number of guests. User information includes, for example, the user's name, address and contact information.

When the matter providing server 10 receives the screen acquisition request, it generates the reservation screen data corresponding to the matter identifier in the screen acquisition request and sends it to the user terminal 40. The reservation screen data includes an input form for inputting reservation condition information.

Further, when the matter providing server 10 receives the reservation request, the matter providing server 10 performs a reservation determination process for determining whether or not the reservation is possible according to the reservation request. The reservation determination process is a process of determining whether or not the reservation condition information in the reservation request matches the matter data of the matter specified by the matter identifier in the screen acquisition request. For example, the project providing server 10 determines whether or not the scheduled accommodation date and the number of guests indicated in the reservation condition information match the available dates and the number of guests indicated in the project data. If the reservation condition information matches the matter data, the matter providing server 10 determines that the reservation is possible.

When it is determined that the reservation can be made, the matter providing server 10 confirms the reservation and sends a reservation confirmation notification indicating that the reservation has been confirmed to the user terminal 40. The reservation confirmation notification includes user information, reservation condition information, and reservation matter data which is the matter data of the reservation matter as the reservation content information indicating the contents of the reservation matter which is the reserved matter. It is desirable that some of the matter items and item values of the reservation matter data are omitted in the reservation content information. For example, when the matter providing server 10 generates the reservation confirmation notification, the reservation matter data omits information that is not necessary after the reservation, such as the available dates, the number of people who can stay, and the payment type. The format of the reservation confirmation notification is not particularly limited, and may be, for example, e-mail or Web information. Further, the reservation confirmation notification may be notified to the user as a printed matter printed with the reservation matter data by mail or the like instead of being transmitted to the user terminal 40. The format of the reservation content information is not particularly limited and may differ depending on the provider or the case.

Summary The server 20 receives the matter data from the matter provision server 10 and converts the format of the matter data into a unified format common among the providers. Summary The server 20 transmits the matter data converted into the unified format to the matter list providing server 30.

In the matter data in the unified format, the item name and the item value that the matter item can take are predetermined. In the present embodiment, the matter items in the unified format are the same as the above-mentioned example of the matter items.

Summary The server 20 converts, for example, the item name that identifies the matter item of the original data which is the matter data received from the matter provision server 10 into the item name predetermined as a unified format, and further, the item of the original data. By converting the value to the predetermined item value, the format of the matter data is converted to the unified format. Further, for example, when the matter item included in the original data does not exist as a predetermined matter item as a unified format, the summary server 20 deletes the matter item or has a matter item that does not exist in the original data. If there is a predetermined matter item as a unified format, add that there is no predetermined matter item. It should be noted that the conversion of the item name and the item value can be performed, for example, by storing the correspondence information indicating the correspondence relationship between the item name and the item value in the server 20 in advance and using the correspondence information.

The matter list providing server 30 receives the matter data in a unified format from the summary server 20, receives the matter search request and the matter acquisition request from the user terminal 40, and receives the data search request from the notification server 50. The matter search request includes a search condition for searching a matter, and requests a search for a matter that matches the search condition. The matter acquisition request includes the matter identification information and requests the acquisition of the matter data of the matter specified by the matter identification information. The data search request includes a search formula for searching matter data, and requests a search for matter data matching the search formula.

Each time the matter list providing server 30 receives the matter data from the summary server 20, the matter list providing server 30 stores the matter data in the database device 31. As a result, the matter data is stored in the database device 31 for each matter. Although the database device 31 is provided separately from the matter list providing server 30 in the example of the figure, it may be incorporated in the matter list providing server 30.

Further, when the matter list providing server 30 receives the matter search request from the user terminal 40, the matter list providing server 30 searches the database device 31 for the matter that matches the search condition in the matter search request. As a result of the search, the matter list providing server 30 generates list data showing a list of matters that match the search conditions, and transmits the list data to the user terminal 40. The list data includes at least the matter identifier that identifies the searched matter. Further, the list data may include a part of the detailed data of the searched matter. A part of the detailed data included in the list data is, for example, a default item among the matter items.

Further, when the matter list providing server 30 receives the matter acquisition request from the user terminal 40, the matter data corresponding to the matter acquisition request, that is, the matter data specified by the matter identifier in the matter acquisition request is stored in the database device 31. And send it to the user terminal 40.

Further, when the matter list providing server 30 receives the data search request from the notification server 50, the matter list providing server 30 searches the database device 31 for the matter data matching the search formula in the data search request. The matter list providing server 30 acquires the matter data that matches the search condition as the search result from the database device 31 and transmits it to the notification server 50 as the search result information. When there are a plurality of matter data, list data showing a list of matters matching the search conditions may be generated and transmitted. The list data includes at least a matter identifier that identifies the searched matter, and may include a part of detailed data.

The user terminal 40 is a terminal device used by the user of the information notification system 1. The user terminal 40 is, for example, a PC (personal computer), a smartphone, a smart TV, a game machine, or the like.

FIG. 2 is a diagram showing the configuration of the user terminal 40. As shown in FIG. 2, the user terminal 40 has a display unit 41, a storage unit 42, an input unit 43, a connection unit 44, and a control unit 45.

The display unit 41 displays various information. The storage unit 42 stores various information. The input unit 43 receives various information from the user. For example, the input unit 43 receives a matter search request and a matter acquisition request for the matter providing server 10, a screen acquisition request and a reservation request for the matter providing server 10, and a notification request and alternative condition information for the notification server 50.

The notification request is information for requesting notification of an alternative matter that is a substitute for the reserved matter that is the reserved matter. The notification request includes user information about the user. The user information includes a user identifier which is identification information for identifying a user and notification destination information indicating a notification destination of an alternative project. The notification destination information is, for example, an e-mail address or the like, and in the present embodiment, the user terminal 40 is indicated as the notification destination.

The alternative condition information is condition information for setting alternative conditions allowed as alternative cases for a plurality of items. As for the alternative condition information, in the present embodiment, the alternative condition is set for each matter item. The alternative condition of each matter item indicates the permissible value as the item value of the matter item. The permissible value may be indicated by a range of item values or may be indicated by a specific item value.

The connection unit 44 connects to the matter providing server 10, the matter list providing server 30, and the notification server 50 via the network 100 so as to be communicable. For example, the connection unit 44 receives the reservation screen data and the reservation confirmation notification from the matter providing server 10, and receives the list data and the matter data from the matter list providing server 30. Further, the connection unit 44 receives from the notification server 50 a content transmission request requesting transmission of reservation content information, a condition transmission request requesting transmission of alternative condition information, and an alternative matter notification indicating an alternative matter.

The condition transmission request indicates a condition input screen for inputting alternative condition information. In the condition input screen, in the present embodiment, input for inputting the item name, the reservation value which is the item value of the reservation content information, and the alternative condition to be set for the matter item for each matter item of the alternative matter. Includes form. In the input form, for example, a check box for inputting whether or not to allow the change from the reserved value and an allowable value as the item value of the matter item when the change of the item value is permitted are input. Includes input box and. If the change of the item value is not permitted, it indicates that the allowable value matches the reserved value. In addition, there may be a matter item for which change of the item value is prohibited in advance. The input form may further include reservation condition information as well as reservation matter data. At this time, the change of the item value of the matter item in the reservation condition information may be prohibited in advance. Further, a matter item that does not exist in the reserved matter data and exists in the matter data in the unified format may be added to the input form. In this case, the item value of the added matter item is "None". Note that changing the item value includes adding the item value when the item value is "none".

In the present embodiment, the alternative matter notification includes the alternative matter data which is the matter data related to the alternative matter. Further, the alternative matter notification may include information indicating the provider of the cancel screen information indicating the cancel screen (for example, link information to the provider) in order to cancel the reservation of the reserved matter.

The control unit 45 controls the entire user terminal 40. For example, the control unit 45 transmits the matter search request received by the input unit 43 to the matter list providing server 30. After that, the control unit 45 displays the list data received by the connection unit 44 on the display unit 41. Further, the control unit 45 transmits the matter acquisition request received by the input unit 43 to the matter list providing server 30. Then, the control unit 45 displays the matter data received by the connection unit 44 on the display unit 41.

Further, the control unit 45 transmits the screen acquisition request received by the input unit 43 to the matter providing server 10. After that, the control unit 45 displays the reservation screen data received by the connection unit 44 on the display unit 41. Further, the control unit 45 transmits the reservation request received by the input unit 43 to the matter providing server 10. Then, the control unit 45 displays the reservation confirmation notification received by the connection unit 44 on the display unit 41 and stores it in the storage unit 42.

Further, the control unit 45 transmits the notification request received by the input unit 43 to the notification server 50. After that, when the connection unit 44 receives the content transmission request, the control unit 45 transmits the reservation content information to the notification server 50. In the present embodiment, since the reservation content information is included in the reservation confirmation notification stored in the storage unit 42, the control unit 45 transmits the reservation confirmation notification stored in the storage unit 42 to the notification server 50. The control unit 45 may request the user to input the reservation content information by displaying the content transmission request on the display unit 41. In this case, when the input unit 43 receives the reservation content information, the control unit 45 transmits the reservation content information to the notification server 50.

Further, the control unit 45 displays the condition transmission request received by the connection unit 44 on the display unit 41. After that, when the input unit 43 receives the alternative condition information, the control unit 45 transmits the alternative condition information to the notification server 50. Further, the control unit 45 displays the alternative matter notification received by the connection unit 44 on the display unit 41.

Returning to the description of FIG. The notification server 50 is an information notification device that notifies the user terminal 40 of an alternative matter that is a substitute for the reserved matter. FIG. 3 is a diagram showing the configuration of the notification server 50. As shown in FIG. 3, the notification server 50 has a storage unit 51, a communication unit 52, and a management unit 53.

The storage unit 51 stores various information. The communication unit 52 is communicably connected to the matter list providing server 30 and the user terminal 40 via the network 100. For example, the communication unit 52 receives the search result information for the data search request from the matter list providing server 30, and receives the notification request, the reservation confirmation notification, and the alternative condition information from the user terminal 40.

The management unit 53 controls the entire notification server 50. For example, when the communication unit 52 receives the notification request, the management unit 53 generates a content transmission request and transmits it to the user terminal 40.

When the communication unit 52 receives the reservation confirmation notification, the management unit 53 extracts the reservation content information from the reservation confirmation notification and converts the format of the reservation content information into a unified format common among the providers. As for the unified format of the reservation content information, the matter item and the item value that the matter item can take are predetermined as in the unified format of the matter data. Further, the conversion of the item name and the item value can be performed, for example, by storing the correspondence information indicating the correspondence relationship between the item name and the item value in the storage unit 51 in advance and using the correspondence information. In the correspondence information, for example, "hotel name" and "inn name" are associated with "accommodation facility name" as item names, or "month / day" (for example, 12/01) as an item value of accommodation date). Is associated with "date" (for example, "December 1, 2018"). Each matter item in the reservation content information of the unified format may be the same as or different from each matter item of the unified format of the matter data. For example, for each item in the reservation content information, in each item of the reservation item data in the reservation content information, the accommodation confirmation date is changed to the scheduled accommodation date based on the reservation condition information, and the number of confirmed accommodations is the number of people scheduled to stay. It may be changed to. Further, the reservation content information includes the matter items of the reservation condition information in addition to each matter item of the reservation matter data. If the matter item included in the reservation content information in the unified format is not included in the reservation confirmation notification, the matter item is newly added to the reservation content information. However, it is desirable that the user information included in the reservation content information is not used.

The management unit 53 generates a conditional transmission request and transmits it to the user terminal 40 based on the reservation content information converted into the unified format. For example, the management unit 53 generates a condition transmission request showing a condition input screen associated with an input form for inputting an alternative condition to be set for the matter item for each matter item of the reservation content information.

Further, when the communication unit 52 receives the alternative condition information, the management unit 53 periodically sends the alternative matter data, which is the matter data satisfying the alternative condition indicated by the alternative condition information, to the database device 31 based on the alternative condition information. Determine if it is stored. When it is determined that the alternative matter data is stored, the management unit 53 notifies the matter corresponding to the alternative matter data as an alternative matter.

Specifically, first, the management unit 53 has a search formula for searching for alternative matter candidates based on the alternative matter condition information, and a determination condition for determining whether or not the alternative matter candidate is an alternative matter. And generate. At this time, the matter item indicated by the alternative condition information and the correspondence information indicating the correspondence between the alternative condition and the search formula and the determination condition are stored in advance in the storage unit 51, and the management unit 53 uses the correspondence information to store the correspondence information. A search formula and a determination condition may be generated. For example, when the alternative condition information includes "the room type has a higher rank than the" standard twin "", the management unit 53 makes the room type arbitrary as a search formula, and is a matter item in the correspondence information. From the information corresponding to the "room type", the item values "Deluxe Twin" (Rank 2), "Junior Suite" (Rank 3) and "Suite", which are higher in rank than "Rank 1" set in "Standard Twin". "(Rank 4) is determined as a judgment condition. At this time, it may be determined whether or not the rank is high depending on whether or not the difference between the rank of the reservation value of the reservation content information and the item of the candidate of the alternative project is higher than the default value. For example, the management unit 53 determines that the rank is low when the difference is less than 0, determines that the ranks are equivalent when the difference is 0 or more and 2 or less, and determines that the rank is high when the difference is 3 or more. You may. The management unit 53 stores the user information in the notification request, the reservation content information converted into the unified format, the alternative condition information, the search formula, and the determination condition in association with each other in the storage unit 51.

The management unit 53 periodically (for example, every hour) transmits a data search request including a search expression stored in the storage unit 51 to the matter list providing server 30. After that, when the communication unit 52 receives the matter data, the management unit 53 determines whether or not the matter data satisfies the determination condition stored in the storage unit 51, and if the matter data satisfying the determination condition exists, the matter data is described. Judge the matter data as alternative matter data. Then, the management unit 53 notifies the user of the alternative matter by transmitting the alternative matter notification including the alternative matter data to the user terminal 40.

The above search formula and determination condition may be set so that the matter data satisfying the determination condition among the matter data matching the search formula matches the matter data satisfying the alternative condition. For example, if the alternative condition indicates "the room type is" 1 room for 2 people "and the rank is higher than" standard twin "", the search formula is "the room type is" 1 room for 2 people "". The judgment condition indicates that "the room type is" deluxe twin "," junior suite "or" suite ", which has a higher rank than" standard twin "." The matter item used as the search formula and the matter item used as the determination condition may be set in advance. Further, if the search formula is set so that the matter data that matches the search formula and the matter data that satisfies the alternative condition match, the determination condition may not be present. In the case of the above example, the search formula is "the room type is" 1 room for 2 people "and" "deluxe twin", "junior suite" or "suite". Further, for example, when the alternative condition includes a condition that requires calculation such as "closer to the station than the current accommodation facility", the management unit 53 first determines the address of the accommodation facility in the reservation content information. Find the distance (here, 200m) from the address of the station searched by the network. Then, the management unit 53 generates "within 200 m from the station" as a determination condition, and further makes a reservation from the address of the accommodation facility of the reservation content information of the case data matching the search formula and the address of the station searched by the network. The distance to the station in the accommodation facility of the content information is obtained, and it is determined whether or not the distance satisfies the determination condition (within 200 m).

Next, the operation will be described.

FIG. 4 is a sequence diagram for explaining the operation until the reservation is confirmed.

First, the matter provision server 10 transmits the stored matter data to the summary server 20 via the network 100 at a predetermined provision timing (step S101). The predetermined provision timing is, for example, the timing when the stored matter data is updated, the timing when the predetermined time or the date and time arrives, and the like.

Summary When the matter data is received from the matter provision server 10, the matter server 20 converts the format of the matter data into a unified format (step S102). Then, the summary server 20 transmits the matter data converted into the unified format to the matter list providing server 30 via the network 100 (step S103). Upon receiving the matter data, the matter list providing server 30 stores the matter data in the database device 31 (step S104).

Further, when the input unit 43 of the user terminal 40 receives the matter search request, the control unit 45 transmits the matter search request to the matter list providing server 30 via the connection unit 44 and the network 100 (step S105). .. When the matter list providing server 30 receives the matter search request, the matter list providing server 30 searches the database device 31 for the matter that matches the search condition in the matter search request (step S106). When the matter list providing server 30 matches the conditions and there is a matter, the matter list providing list data is generated, and the list data is transmitted to the user terminal 40 via the network 100 (step). S107).

When the connection unit 44 of the user terminal 40 receives the list data, the control unit 45 displays the list data on the display unit 41 (step S108). After that, the user inputs a matter acquisition request for a matter for which details are confirmed from the matter shown in the list data to the input unit 43. For example, the input unit 43 is a pointing device such as a mouse, a touch panel, or the like, and the user uses the input unit 43 to display an area in which list data is displayed and a matter for which details are to be confirmed is displayed. By selecting, the matter acquisition request is input to the input unit 43. When the input unit 43 receives the matter acquisition request, the control unit 45 transmits the matter acquisition request to the matter list providing server 30 via the connection unit 44 and the network 100 (step S109).

When the matter list providing server 30 receives the matter acquisition request, it acquires the matter data of the matter specified by the matter identifier in the matter acquisition request from the database device 31 and transmits it to the user terminal 40 (step S110). .. When the connection unit 44 of the user terminal 40 receives the matter data, the control unit 45 displays the matter data on the display unit 41 (step S111).

When the user reserves the matter of the displayed matter data, the user inputs the screen acquisition request to the input unit 43 by selecting the link information which is the provider information in the matter data using the input unit 43. The control unit 45 transmits the screen acquisition request received by the input unit 43 to the matter providing server 10 via the connection unit 44 and the network 100 (step S112).

The matter provision server 10 generates reservation screen data indicating a reservation screen for reserving a matter corresponding to the matter identifier based on the matter identifier in the screen acquisition request, and transmits the reservation screen data to the user terminal 40 (step S113). ). For example, when the project is an accommodation facility, the reservation screen data includes the accommodation facility name, accommodation facility introduction, plan name, room type, accommodation date and accommodation fee and payment type for each accommodation date, and accommodation. An input field for user information such as person's name, address and contact information, an input field or selection frame for inputting reservation condition information such as the number of guests and the scheduled stay date, and a reservation button for confirming the reservation. include. When the connection unit 44 of the user terminal 40 receives the reservation screen data, the control unit 45 displays the reservation screen data on the display unit 41 (step S114).

After that, when the input unit 43 receives the reservation request, the control unit 45 transmits the reservation request accepted by the input unit 43 to the matter providing server 10 (step S115). For example, when the project is an accommodation facility, the user inputs user information such as the accommodation name, reservation condition information such as the number of guests and the scheduled accommodation date, and selects the reservation button using the input unit 43. The unit 43 accepts them as a reservation request, and the control unit 45 adds the matter identifier to the reservation information and transmits the reservation information. Upon receiving the reservation request, the matter providing server 10 performs a reservation determination process for determining whether or not the reservation is possible according to the reservation request (step S116). Here, it is assumed that a reservation can be made. In this case, the matter providing server 10 generates a reservation confirmation notification based on the user information, the reservation condition information, and the matter data corresponding to the matter identifier, and transmits the reservation confirmation notification to the user terminal 40 (step S117). For example, the matter providing server 10 may send the reservation confirmation notification as WEB information in the form of a reservation request reply screen, or may send the reservation confirmation notification as e-mail to the e-mail address of the user terminal 40. When the connection unit 44 of the user terminal 40 receives the reservation confirmation notification, the control unit 45 displays the reservation confirmation notification on the display unit 41 and stores it in the storage unit 42 (step S118).

If the reservation is not possible in step S116, the matter providing server 10 transmits a reservation impossible notification to the user terminal 40 that the reservation is not possible. In this case, when the connection unit 44 of the user terminal 40 receives the reservation non-reservation notification, the control unit 45 displays the reservation non-reservation notification on the display unit 41.

FIG. 5 is a sequence diagram for explaining an operation of notifying an alternative matter.

First, when the input unit 43 receives the notification request, the control unit 45 transmits the notification request to the notification server 50 via the connection unit 44 and the network 100 (step S201). The notification server 50 may provide Web information for inputting a notification request. In this case, the control unit 45 acquires the Web information from the notification server 50 according to the request from the user, displays the Web information on the display unit 41, and requests the user to input the notification request.

When the communication unit 52 of the notification server 50 receives the notification request, the management unit 53 transmits the content transmission request to the user terminal 40 via the communication unit 52 and the network 100 (step S202). When the connection unit 44 of the user terminal 40 receives the content transmission request, the control unit 45 acquires a reservation confirmation notification from the storage unit 42, and notifies the acquired reservation confirmation notification via the connection unit 44 and the network 100. It is transmitted to 50 (step S203). For example, when the reservation confirmation notification is an e-mail, the reservation confirmation notification received from the matter providing server 10 is sent to the notification server 5.
It may be transmitted by the method of transferring to 0. Alternatively, the notification server 50 may provide Web information for inputting the content of the reservation confirmation notification. In this case, the control unit 45 acquires the Web information from the notification server 50, displays the Web information on the display unit 41, requests the user to input the content of the reservation confirmation notification, and inputs the input content. It is transmitted to the notification server 50 as a reservation confirmation notification. Further, the notification request and the reservation confirmation notification may be collectively transmitted to the notification server 50.

When the communication unit 52 of the notification server 50 receives the reservation confirmation notification, the management unit 53 is the reservation item name which is the item name of the matter item included in the matter reserved from the reservation confirmation notification and the reservation value which is the item value. The reservation content information is extracted, and the format of the reservation content information is converted into a unified format using the corresponding information with the item name and its value stored in the storage unit 51 (step S204). The management unit 53 generates a conditional transmission request based on the reservation content information converted into the unified format, and transmits the conditional transmission request to the user terminal 40 via the communication unit 52 and the network 100 (step S205).

When the connection unit 44 of the user terminal 40 receives the condition transmission request, the control unit 45 displays the condition input screen included in the condition transmission request on the display unit 41 (step S206). As the condition input screen, an input form for inputting the item name, the reservation value of the reservation content information, and the alternative condition to be set for the matter item is displayed. After that, when information is input to the input form for each item displayed by the input unit 43, the control unit 45 may or may not change each matter item based on the information input in the input form. The alternative condition information including the allowable value is created, and the alternative condition information is transmitted to the notification server 50 via the connection unit 44 and the network 100 (step S207).

When the communication unit 52 of the notification server 50 receives the alternative condition information, the management unit 53 generates a search formula and a determination condition using the correspondence information stored in the storage unit 51 based on the alternative condition information. The user information in the notification request, the reservation content information converted into the unified format, the alternative condition information, the search expression, and the determination condition are stored in the storage unit 51 in association with each other (step S208).

Further, the management unit 53 generates a data search request including a search formula associated with the user identifier (user information) for each user identifier in the user information stored in the storage unit 51. It is transmitted to the matter list providing server 30 via the communication unit 52 and the network 100 (step S209). The process of step S209 is performed periodically.

When the matter list providing server 30 receives the data search request, the matter list providing server 30 searches the database device 31 for the matter data matching the search formula in the data search request (step S210). The matter list providing server 30 transmits the matter data to the notification server 50 via the network 100 (step S211).

When the communication unit 52 of the notification server 50 receives the matter data, the management unit 53 determines whether or not the matter data satisfies the determination condition stored in the storage unit 51, so that the matter data is the alternative matter data. Whether or not it is determined (step S212). When the matter data is alternative matter data, the management unit 53 generates an alternative matter notification including the alternative matter data and transmits it to the user terminal 40 via the communication unit 52 and the network 100 (step S213). For example, the alternative matter notification is sent by e-mail to the e-mail address of the user terminal 40 of the user information, or the URL to the WEB screen is sent by e-mail, and when there is access. It may be sent as a WEB screen. Here, the matter items of the alternative matter data included in the alternative matter notification are limited to some matter items (default matter items), and the other matter items are shown as link information for requesting the matter data to the matter list providing server 30. You may. When the connection unit 44 of the user terminal 40 receives the alternative matter notification, the control unit 45 displays the alternative matter notification on the display unit 41 and stores it in the storage unit 42 (step S214).

If the matter data does not satisfy the determination condition in step S212, the management unit 53 returns to the process of step S209 without transmitting the alternative matter notification. Further, even when the matter data satisfies the determination condition and the alternative matter notification is transmitted, the management unit 53 may return to the process of step S209. In this case, when the matter data in the database device 31 is updated and new matter data satisfying the substitution condition is added to the database device 31, the matter data can be notified to the user as the substitute matter data.

The above operation is just an example, and is not limited to this. For example, the alternative matter notification may include the matter identifier of the alternative matter instead of the alternative matter data. In this case, the user can acquire the alternative matter data from the matter list providing server 30 by inputting the matter acquisition request including the matter identifier of the alternative matter.

Further, although both the reservation matter data and the reservation condition information which are the reservation contents information are included in the reservation confirmation notification, the management unit 53 of the notification server 50 does not need to include the reservation matter data in the reservation confirmation notification. good. In this case, the management unit 53 may acquire the reservation matter data from the database device 31 based on the matter identifier included in the reservation confirmation notification.

As described above, according to the present embodiment, the storage unit 51 of the notification server 50 stores the alternative condition information for setting the alternative conditions allowed as the alternative matter instead of the reserved matter for the plurality of matter items. .. The management unit 53 determines whether or not the alternative matter data, which is the matter data satisfying the alternative condition, is stored in the database device 31 based on the alternative condition information, and if the alternative matter data is stored, substitutes the alternative matter data. Notify the matter corresponding to the matter data as an alternative matter. Therefore, since the matter data of the matter data that meets the alternative condition set for multiple matter items is notified as the alternative matter, the accommodation fee is a little higher than the reserved matter, but the room is large, etc. Can be notified to the user as an alternative matter. Therefore, it is possible to notify the user of a more appropriate matter after the matter is reserved.

Further, in the present embodiment, since the alternative condition information is received from the user terminal 40, it is possible to notify the alternative case according to the user's wishes. In addition, since the alternative condition information sets the alternative condition for each matter item, it is possible to notify the alternative matter that more accurately reflects the user's wishes.

(Second embodiment)
In the first embodiment, the alternative condition information is input from the user to the user terminal 40 in step S207. In the present embodiment, the management unit 53 of the notification server 50 generates alternative condition information based on the reservation content information.

Specifically, in step S207, the input unit 43 of the user terminal 40 receives the policy information indicating the policy for the alternative condition instead of the alternative condition information. The control unit 45 transmits the policy information to the notification server 50 via the connection unit 44 and the network 100. When the communication unit 52 of the notification server 50 receives the policy information, the management unit 53 generates alternative condition information based on the policy information and the reservation content information converted into the unified format. The management unit 53 generates a search expression and a judgment condition based on the alternative condition information, and searches for the user identifier in the notification request, the reservation content information converted into the unified format, the policy information, the alternative condition information, and the search. The expression and the determination condition are associated with each other and stored in the storage unit 51. Other processes and configurations are the same as in the first embodiment.

In the present embodiment, each of the plurality of item values that can be taken by the project item has a predetermined level as an index value indicating the degree of quality. For example, when the item is an accommodation charge, the lower the charge, the higher the level (the degree of good or bad), and the higher the charge, the lower the level (the degree of good or bad). The larger the room, the higher the level, and the smaller the room, the lower the level. In this case, the levels may be set for each predetermined range with respect to the amount of money and the size. In addition, the presence of ancillary facilities such as a hot spring public bath sets a higher level for ancillary facility information than the absence of ancillary facilities. For example, level 2 is set for having ancillary facilities, and level 0 is set for having no ancillary facilities. Further, instead of setting the level depending on the presence / absence of the item value, the level may be set according to the item value. For example, with respect to the incidental facility information, level 3 may be set when there is a private room open-air bath as an incidental facility, and level 2 may be set when there is a free-flowing source as an incidental facility.

In addition, the policy information includes at least an allowable item that allows the item value to be lower than the reserved value that is the item value of the reservation content information, and a degree of decrease in the level that is allowed in the allowable item. .. In the policy information, for each matter item, the item value allows the item value to be higher than the reserved value, the item value is the same as the reserved value level, and the item value is lower than the reserved value. It may be information that specifies one of the items that allow it.

For example, the policy information is unlimited for each matter item, such as "can be changed when the item value improves" that does not allow deterioration of the item value, and "cannot be changed" that prohibits the change of the item value. Indicates either "changeable without conditions" that allows deterioration of the item value or "changeable even if the item value deteriorates slightly" within a predetermined range. In this case, the management unit 53 sets the item value higher than the reserved value level among the item values that the matter item can take for the matter item of "changeable when the item value improves". For the matter item that is "unchangeable" with the allowable value, among the item values that the matter item can take, the item value of the same level as the reserved value is set as the allowable value, and the matter that is "changeable without conditions" For items, all levels of item values that the matter item can take are set as allowable values, and for matter items that "can be changed even if the item value deteriorates a little", the matter item is taken. Among the item values to be obtained, the item value at a level higher than the lower limit of the level lower than the reserved value level by a predetermined value is set as the allowable value. The predetermined value is set in advance for each matter item. For example, when the matter item is a room charge, the lower limit of the level is a value 10% higher than the reservation value, that is, a value obtained by multiplying the reservation value by 1.1. In this case, the predetermined value is a value obtained by multiplying the reserved value by 0.1.

In the present embodiment, the management unit 53 uses the policy information received from the user terminal 40 to generate the alternative condition information, but the procedure for generating the alternative condition information from the reservation content information is predetermined. Therefore, alternative condition information may be generated from the reservation content information without using the policy information.

Further, when the management unit 53 determines whether or not the alternative matter data is stored in the database device 31, if there is an accommodation fee in each item of the matter data stored in the database device 31, the accommodation fee is present. The cancellation fee generated when the reservation of the reserved matter is canceled may be added to the item value of the fee.

In the present embodiment, the reservation confirmation notice includes the cancellation information regarding the cancellation fee, and the management unit 53 obtains the cancellation fee based on the cancellation information in the reservation confirmation notification, and the cancellation fee is the item of the accommodation fee of each case data. Add to the value.

For example, the accommodation fee is 10,000 yen, the scheduled accommodation date is July 10, the cancellation fee is within 3 days from the accommodation date, the cancellation fee is 100% of the accommodation fee on the day of the scheduled accommodation date, and the accommodation fee the day before. 70% of the room rate, 50% of the room rate 2 days before, and 20% of the room rate 3 days ago.
In this case, if the date for determining whether or not the alternative matter data is stored is July 7, and the item value of the matter item "accommodation charge" of the matter data is 9,000 yen, the management unit 53 will determine. , 9,000 yen plus 2,000 yen, which is 20% of 10,000 yen, is used as the item value of the project item "accommodation fee".

As described above, according to the present embodiment, the management unit 53 of the notification server 50 generates alternative condition information based on the reservation matter data. Therefore, it is possible to reduce the time and effort of the user.

Further, according to the present embodiment, the management unit 53 of the notification server 50 generates alternative condition information based on the policy information and the reservation matter data received by the communication unit 52. Therefore, it is possible to reflect the user's wishes more while reducing the user's trouble.

Further, according to the present embodiment, when the management unit 53 determines whether or not the alternative matter data is stored in the database device 31, the accommodation fee is set in the item of each matter data stored in the database device 31. If is present, the cancellation fee incurred when canceling the reservation of the reservation item is added to the room rate. Therefore, it is possible to reduce the possibility of rebooking without considering the cancellation fee, and it is possible to further improve the convenience of the user.

(Third embodiment)
In the first and second embodiments, the alternative condition information sets the alternative condition for each matter item, but in the present embodiment, it corresponds to each of the plurality of item values of the predetermined plurality of matter items. Set alternative conditions for the total value of multiple points. The point is an example of an index value indicating the degree of quality. In this case, the alternative condition is a value in which the total value of the points of the predetermined plurality of matter items in the matter data to be searched is a predetermined number larger than the total value of the points when the corresponding plurality of matter items have the reserved values. Indicates that it is equal to or greater than the allowable total value.

For example, the management unit 53 has the accommodation fee, the distance from a specific point to the accommodation facility, the evaluation value, the size of the room, the view, the floor class, the state of the accommodation facility, and the meal service, which are predetermined item items of the reservation content information. Each item value of is converted into points according to a predetermined conversion rule, and the allowable total value is obtained based on the total value of those points. Then, the management unit 53 generates a data search request indicating an allowable total value or more as a search formula, and sends the data search request to the matter list providing server 30. After that, on the matter list providing server 30, alternative matter data whose total value of the point of the item value of the predetermined matter item is equal to or more than the allowable total value is extracted as the search result, and the communication unit 52 uses the alternative matter data. Upon receiving the candidate of, the management unit 53 determines that all the candidates of the alternative matter data are alternative matter data. In this example, the determination condition does not exist. Other processes and configurations are the same as in the first or second embodiment.

As described above, according to the present embodiment, the alternative condition information sets the alternative condition for the total value of points, which is a plurality of numerical values corresponding to each of the plurality of item values of the plurality of item items. Since it is not necessary to set alternative conditions for each matter item, it is possible to easily notify an appropriate matter.

(Fourth Embodiment)
This embodiment is an embodiment that is combined with any one of the first to third embodiments. The configuration of the information notification system 1 and the processing other than the processing of the present embodiment described below are the same as those of any of the first to third embodiments. In the present embodiment, when the control unit 45 of the user terminal 40 displays the alternative matter notification on the display unit 41 and the user does not change the reservation to the alternative matter indicated by the alternative matter notification, the input unit 43 is the user. Accepts unchanged information indicating that the reservation will not be changed to an alternative matter. In this case, when the control unit 45 receives the non-change information in the input unit 43, the control unit 45 transmits the non-change information to the notification server 50. When the communication unit 52 of the notification server 50 receives the unchanged information, the management unit 53 updates the alternative condition information stored in the storage unit 51 based on the unchanged information.

For example, first, in order to have the user input the non-changed information, the management unit 53 of the notification server 50 transmits information indicating the non-changeable input screen for inputting the non-changeable information as an alternative matter notification. On the non-change input screen, for each alternative matter, a check box for entering "I don't like" to the effect that the reservation will not be changed to the alternative matter and an input "I don't like" are sent as unchanged information. Including buttons. The button may also be used as a reply button or the like used in a general e-mail function.

Instead of being provided for each alternative matter, the check box on the non-change input screen may be used to enter "I don't like" for each matter item as the reason why the matter item does not change the reservation to the alternative matter. .. Further, a reason input field may be provided in which a reason for "dislike" can be input when the check box is checked. In the reason input field, one of a plurality of prepared options may be selected. Options include index values (rank, level, points, etc.) that are "too high" or "too low", "item values are different from what you want", and "this item value is not needed". In this case, the button on the non-change input screen is used to send "I don't like it" and the reason entered in the reason input field as non-change information.

When the non-change information is transmitted by pressing the button, the management unit 53 of the notification server 50 updates the alternative condition information stored in the storage unit 51 based on the information of the non-change information. .. For example, if there is a reason item that is a matter item with a "dislike" reason, the management unit 53 either excludes the reason item from the matter item for which the alternative condition is set in the alternative condition information, or the reason item Change the item value. Specifically, the management unit 53 updates the alternative condition information stored in the storage unit 51 so that the item value of the alternative matter data in the reason item matches the reserved value which is the item value of the reserved matter data. .. Further, the management unit 53 may remove the item value of the reason item of the alternative matter from the permissible value indicated by the alternative condition for the reason item.

Further, when the reason "I don't like" is input for the reason item in the non-change information, the management unit 53 sets, for example, the alternative condition set for the matter item corresponding to the reason item in the alternative condition information. Increase a certain index value (for example, raise the level). When "I don't need this item value" is selected as the reason "I don't like it", the management unit 53 deletes the item value of the reason item of the alternative matter from the allowable value in the alternative condition information, for example.

Further, when the reason matter is not specified in the non-change information, the management unit 53 reduces the range of the allowable value in the alternative condition information, for example. Further, the management unit 53 may reduce the range in which the index value is determined to be equivalent or increase the value in which the index value is determined to be high in the alternative condition information.

It should be noted that the above-mentioned update of the alternative condition information is merely an example, and is not limited thereto.

Further, when the reservation is changed from the user to the alternative project, the input unit 43 may receive the acceptance information from the user that the alternative project is acceptable to the input unit 43 of the user terminal 40. In this case, the control unit 45 transmits the acceptance information to the notification server 50. When the communication unit 52 of the notification server 50 receives the acceptance information, the management unit 53 updates the alternative condition information stored in the storage unit 51 based on the acceptance information. The acceptance information can be input in the same manner as the non-change information input.

For example, the management unit 53 compares the reserved matter and the alternative matter, determines that the user attaches importance to the matter item whose index value is higher than that of the reserved matter, and determines that the alternative matter information includes the alternative matter. Expand the range of tolerances for matter items. In this case, for example, by lowering the lower limit of the allowable value of the room size, it is possible to show the user as an alternative project even if the room is small.

In addition, instead of receiving the acceptance information from the user terminal 40, the management unit 53 indicates that the user terminal 40 connects to the destination of the reservation screen data indicating the reservation screen for reserving the alternative project. May be detected as acceptable and the acceptance information may be generated. The acceptance information may include the reason for accepting the alternative case.

As described above, according to the present embodiment, the management unit 53 updates the alternative condition information stored in the storage unit 51 based on the non-change information indicating that the reservation is not changed to the alternative matter. Therefore, since it is possible to update the alternative conditions to those that reflect the user's wishes, it is possible to notify the alternative case that more accurately reflects the user's wishes.

In each of the embodiments described above, the illustrated configuration is merely an example, and the present invention is not limited to the configuration. Moreover, each embodiment may be combined as long as it does not contradict each other.

For example, the functions of the matter providing server 10, the summary server 20, the matter list providing server 30, the user terminal 40, and the notification server 50 record a program for realizing the functions on a computer-readable recording medium. Then, it may be realized by having a computer read and execute a program recorded on this recording medium.

Further, in each embodiment, the database device 31 is connected to the matter list providing server 30, and the notification server 50 can communicate with the database device 31 via the matter list providing server 30, but the matter list providing server 30 is used. It may be possible to directly communicate with the database device 31 without going through it.

Further, although the reservation matter data is included in the reservation confirmation notification, the management unit 53 of the notification server 50 may acquire the reservation matter data from the database device 31 based on the matter identifier included in the reservation confirmation notification. ..

1 Information notification system 10 Item provision server 20 Summary server 30 Item list provision server 31 Database device 40 User terminal 41 Display unit 42 Storage unit 43 Input unit 44 Connection unit 45 Control unit 50 Notification server 51 Storage unit 52 Communication unit 53 Management unit 100 networks

Claims (16)

An information notification device that can communicate with a database device that stores matter data including multiple items related to matters that can be reserved for each matter.
A communication unit that receives condition information in which alternative conditions allowed by the user are set for the plurality of items in the reserved matter, which is a reserved matter, and
Based on the condition information, it is periodically determined whether or not the alternative matter data, which is the matter data satisfying the alternative condition, is stored in the database device, and if the alternative matter data is stored, the alternative matter is stored. An information notification device having a management unit for notifying a matter corresponding to matter data as an alternative matter in place of the reserved matter. An information notification device that can communicate with a database device that stores matter data including multiple items related to matters that can be reserved for each matter.
A condition in which the plurality of items related to the reserved matter which is a reserved matter, an e-mail which is data containing the item values, and alternative conditions allowed by the user for the plurality of items in the reserved matter are set. The communication unit that receives information and
Based on the condition information, it is determined whether or not the alternative matter data, which is the matter data satisfying the alternative matter condition, is stored in the database device, and if the alternative matter data is stored, the alternative matter data includes the alternative matter data. It has a management department that notifies the corresponding matter as an alternative matter to replace the reserved matter.
The management unit extracts the plurality of items and the reserved value which is the item value from the e-mail, describes the extracted plurality of items and the reserved value, and requests the condition transmission for inputting the alternative condition. An information notification device that generates a message and sends the condition transmission request to the user terminal. An information notification device that can communicate with a database device that stores matter data including multiple items related to matters that can be reserved for each matter.
Reservation matter data that is data that describes the plurality of items and their item values related to the reserved matter that is a reserved matter, and policy information that indicates the policy that the user allows for the plurality of items in the reserved matter. With the communication unit to receive
Condition information is generated based on the reserved matter data and the policy information, and it is determined whether or not the alternative matter data, which is the matter data satisfying the policy information, is stored in the database device based on the condition information. However, when the alternative matter data is stored, the information notification device has a management unit for notifying the matter corresponding to the alternative matter data as an alternative matter to substitute for the reserved matter. An index value is predetermined for each of the plurality of item values that the plurality of items can take.
The policy information includes, at least, a permissible item that is an item that allows the index value to be lower than the reservation value in the reservation value that is the item value corresponding to the plurality of items of the reservation matter data. The information notification device according to claim 3, which includes a degree of decrease in an allowable level in the permissible item. An information notification device that can communicate with a database device that stores matter data including multiple items related to matters that can be reserved for each matter.
A storage unit that stores condition information in which alternative conditions allowed by the user are set for the plurality of items in the reserved matter, which is a reserved matter, and a storage unit.
Based on the condition information, it is determined whether or not the alternative matter data, which is the matter data satisfying the alternative matter condition, is stored in the database device, and if the alternative matter data is stored, the alternative matter data includes the alternative matter data. The management department that notifies the corresponding matter as an alternative matter to replace the reserved matter,
It has a communication unit that receives non-change information indicating that the reservation is not changed to the alternative matter notified by the management unit.
The non-change information includes a reason item which is a matter item that is a reason for not changing the reservation in the alternative matter.
The management unit is an information notification device that updates the condition information based on the reason item. The unchanged information further includes a reason for the reason item.
The information notification device according to claim 5, wherein the management unit changes an alternative condition of an item corresponding to the reason item based on the reason in updating the condition information. Claims 1, 2, and 2. The information notification device according to any one of 5 and 6. When the management unit determines whether or not the alternative matter data is stored, if there is a charge in the item of the matter data, when canceling the reservation of the reserved matter in the item value of the item. The information notification device according to any one of claims 1 to 7, which adds a cancellation fee incurred. It is an information notification method using an information notification device that can communicate with a database device that stores matter data including multiple items related to matters that can be reserved for each matter.
A step of receiving condition information in which alternative conditions allowed by the user are set for the plurality of items in the reserved matter which is a reserved matter, and a step of receiving the condition information.
Based on the condition information, a step of periodically determining whether or not alternative matter data, which is matter data satisfying the alternative condition, is stored in the database device, and
An information notification method having, when the alternative matter data is stored, a step of notifying the matter corresponding to the alternative matter data as an alternative matter to substitute for the reserved matter. It is an information notification method using an information notification device that can communicate with a database device that stores matter data including multiple items related to matters that can be reserved for each matter.
A step of receiving an e-mail which is data containing the plurality of items and their item values related to the reserved matter which is a reserved matter, and
The plurality of items and the reserved value which is the item value are extracted from the e-mail, the extracted plurality of items and the reserved value are described, and the user allows the plurality of items in the reserved matter. A step of generating a condition transmission request for inputting an alternative condition and transmitting the condition transmission request to the user terminal, and
The step of receiving the condition information in which the alternative condition is set, and
Based on the received condition information, a step of determining whether or not alternative matter data, which is matter data satisfying the alternative condition, is stored in the database device, and
An information notification method having, when the alternative matter data is stored, a step of notifying the matter corresponding to the alternative matter data as an alternative matter to substitute for the reserved matter. It is an information notification method in an information notification device that can communicate with a database device that stores matter data including a plurality of items related to matters that can be reserved for each matter.
The step of receiving the reserved matter data which is the data in which the plurality of items and the item values related to the reserved matter which is the reserved matter are described, and
A step of receiving policy information indicating a policy allowed by the user for the plurality of items in the reservation matter, and a step of receiving the policy information.
A step of generating condition information based on the reservation matter data and the policy information, and
Based on the condition information, a step of determining whether or not alternative matter data, which is matter data satisfying the policy information, is stored in the database device, and
An information notification method having, when the alternative matter data is stored, a step of notifying the matter corresponding to the alternative matter data as an alternative matter to substitute for the reserved matter. It is an information notification method in an information notification device that can communicate with a database device that stores matter data including a plurality of items related to matters that can be reserved for each matter.
A step of storing condition information in which alternative conditions allowed by the user are set for the plurality of items in the reserved matter which is a reserved matter, and
Based on the condition information, a step of determining whether or not alternative matter data, which is matter data satisfying the alternative condition, is stored in the database device, and
When the alternative matter data is stored, the step of notifying the matter corresponding to the alternative matter data as an alternative matter to replace the reserved matter, and
It has a step of receiving unchanged information indicating that the reservation is not changed to the notified alternative matter.
The non-change information includes a reason item which is a matter item that is a reason for not changing the reservation in the alternative matter.
An information notification method comprising a step of updating the condition information based on the reason item. To the computer connected to the database device that stores the matter data including multiple items related to the matter that can be reserved for each matter
A procedure for receiving condition information in which alternative conditions allowed by the user are set for the plurality of items in the reserved matter which is a reserved matter, and a procedure for receiving the condition information.
Based on the condition information, a procedure for periodically determining whether or not alternative matter data, which is matter data satisfying the alternative condition, is stored in the database device, and
When the alternative matter data is stored, a program for notifying the matter corresponding to the alternative matter data as a substitute matter for the reserved matter and executing the procedure. To the computer connected to the database device that stores the matter data including multiple items related to the matter that can be reserved for each matter
The procedure for receiving an e-mail that is data containing the plurality of items and their item values related to the reserved matter that is the reserved matter, and
The plurality of items and the reserved value which is the item value are extracted from the e-mail, the extracted plurality of items and the reserved value are described, and the user allows the plurality of items in the reserved matter. A procedure for generating a condition transmission request for inputting an alternative condition and transmitting the condition transmission request to the user terminal, and
The procedure for receiving the condition information in which the alternative condition is set and the procedure for receiving the condition information.
Based on the received condition information, a procedure for determining whether or not alternative matter data, which is matter data satisfying the alternative condition, is stored in the database device, and
When the alternative matter data is stored, a program for notifying the matter corresponding to the alternative matter data as a substitute matter for the reserved matter and executing the procedure. To the computer connected to the database device that stores the matter data including multiple items related to the matter that can be reserved for each matter
The procedure for receiving the reserved matter data, which is the data in which the plurality of items related to the reserved matter which is the reserved matter and the item values are described, and the procedure for receiving the reserved matter data.
A procedure for receiving policy information indicating a policy allowed by the user for the plurality of items in the reservation matter, and a procedure for receiving the policy information.
A procedure for generating condition information based on the reservation matter data and the policy information, and
Based on the condition information, a procedure for determining whether or not alternative matter data, which is matter data satisfying the policy information, is stored in the database device, and
When the alternative matter data is stored, a program for notifying the matter corresponding to the alternative matter data as a substitute matter for the reserved matter and executing the procedure. To the computer connected to the database device that stores the matter data including multiple items related to the matter that can be reserved for each matter
A procedure for storing condition information in which alternative conditions allowed by the user are set for the plurality of items in the reserved matter which is a reserved matter, and a procedure for storing the condition information.
Based on the condition information, a procedure for determining whether or not alternative matter data, which is matter data satisfying the alternative condition, is stored in the database device, and
When the alternative matter data is stored, the procedure for notifying the matter corresponding to the alternative matter data as an alternative matter to replace the reserved matter, and
The procedure for receiving the unchanged information indicating that the reservation is not changed is executed in the alternative matter notified above, and the procedure is executed.
The non-change information includes a reason item which is a matter item that is a reason for not changing the reservation in the alternative matter.
A program that executes a procedure for updating the condition information based on the reason item.

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