JP2020521215A - Vehicle damage assessment method, damage assessment client and computer-readable storage medium - Google Patents

Abstract

The present application provides a vehicle damage assessment method, a damage assessment client, and a computer-readable storage medium. The method includes a step of receiving input information from a user, which is information of a vehicle damage position, a step of specifying information and a processing method of a corresponding damage position part based on the input information, and a step of identifying the damage position part. Generating damage estimation information based on the information and the processing method. According to the present application, specific damage information of a vehicle can be promptly and accurately determined by a mobile terminal, and standardized information can be passed between different departments of the same organization and between different organizations to perform damage assessment and compensation. The efficiency can be improved. In addition, it reduces the troublesome work of manual input and avoids problems caused by input errors.

Description

The present application relates to the technical field of vehicle damage assessment, and more particularly to a vehicle damage assessment method, a damage assessment client, and a computer-readable storage medium.

Alternate Citations of Related Applications This application is based on a Chinese patent application filed on May 08, 2017 to the China Patent Office with an application number of CN2017103177365 and a name of “Vehicle Damage Assessment Method and Damage Assessment Client”. Claims priority, the entire contents of which are incorporated herein by reference.

In recent years, with the rapid increase in the number of automobiles owned in China, the automobile insurance industry has been rapidly developing. Damage assessment of vehicle accidents is a very important part of automobile insurance. When an insured vehicle is normally involved in a traffic accident, an insurer's field inspector and damage inspector will be at the site or at a 4S store (Sales), parts exchange (Spare Part), after-sales service (Service), feedback (Survey). ) And a vehicle sales agent that provides four services) and conducts damage assessment/compensation work for accidents in cooperation with the damage confirmation/amount confirmation personnel.

Conventionally, in insurance companies and automobile maintenance factories, most of the systems for estimating an accident vehicle and assessing damage used for vehicle damage assessment are operated by PC terminals, so vehicle damage assessment cannot be performed quickly.

In addition, the damage assessment/estimation is a matter decided by the insurance company and the automobile maintenance plant, but there is a difference in terms of damage assessment/estimation between the idioms, judgment criteria, worker ability, auxiliary equipment used, etc. As such, it is difficult to reach a co-recognition, and there is also no fair and reasonable means of supplementary exchange. Furthermore, in China, automobiles from many countries are sold, and manufacturers have different parts search methods, which makes it difficult to obtain parts information and makes damage assessment/estimation difficult.

Further, at present, insurance companies and automobile maintenance factories lack systemization and standardization work, and there are a large number of manually input items. Therefore, it is necessary for a large number of people to carry out risk checks.

Due to each of the above causes, it is a problem to be solved that the standards for damage assessment/estimation can be unified and a damage assessment/estimation method that is prompt and excellent in applicability can be realized.

The vehicle damage assessment method, the damage assessment client, and the computer-readable storage medium according to the present application realize the vehicle damage assessment/estimation that is prompt and excellent in adaptability by creating the same damage assessment/estimation standard.

In order to solve the above problems in the prior art, a vehicle damage assessment method according to an embodiment of the present application corresponds to a step of receiving input information from a user, which is information of a vehicle damage position, and based on the input information. The method includes the step of identifying information on the damaged position component and the processing method, and the step of generating damage estimation information based on the information on the damaged position component and the processing method.

It is preferable to include the step of receiving the vehicle identification number VIN input by the user before the step of receiving the input information from the user.

When the input information is character information, the step of identifying the information and the processing method of the corresponding damaged position component based on the input information includes the step of changing the character information to the component official name and the existing component. The step of selecting all the parts corresponding to the part official name according to the relation, and the part information corresponding to the VIN from all the parts is specified to be the information of the damaged position part and the information of the corresponding processing method. It is preferable to include a step and.

When the input information is voice information, the step of identifying the information and the processing method of the corresponding damaged position component based on the input information includes the step of changing the voice information into character information and the character information as component. The step of changing to the official name, the step of selecting all the parts corresponding to the official part name according to the relation with the existing parts, the part information corresponding to the VIN from all the parts is specified, and the damage position is identified. It is preferable to include information of the parts and information of the corresponding processing method.

It is preferable to further include a step of identifying a vehicle type of the damaged vehicle based on the VIN and a step of displaying a schematic diagram of the vehicle corresponding to the vehicle type.

The vehicle in the schematic diagram of the vehicle is preferably divided into a plurality of established body regions each including at least one component.

It is preferable that the schematic view of the vehicle includes a plan view of the vehicle and a side view of the vehicle.

When the schematic view of the vehicle is a plan view of the vehicle, each established body region includes a plurality of small cubes representing the component, and each established body region includes at least one component, depending on the coordinate system of the component. Is preferred.

When the input information is a handwritten mark in the schematic diagram of the vehicle by the user, the step of identifying the information and the processing method of the corresponding damaged position component based on the input information covers the range of the handwritten mark. Existing establishment body region, identifying information of parts in the existing body region as selection waiting damage position information, the selection waiting damage position information and each selection waiting damage position selectable by the user It is preferable to include a step of displaying the selection waiting processing method information corresponding to the information, and a step of determining the information and the processing method of the damaged position component corresponding to the input information based on the selection operation of the user.

When the schematic view of the vehicle is a plan view of the vehicle, and the number of existing body regions covered by the range of the handwritten mark is more than one, the step of displaying the selection waiting damage position information includes A step of determining the size of the range of the handwritten mark occupying a three-dimensional area, and the handwritten marks in the order of the ratio of the overlapping area of the handwritten mark area and each established body area to the total area of the established body area. It is preferable that the step of arranging and displaying the information of the parts in the existing body area corresponding to the above is displayed.

When the schematic view of the vehicle is a side view of the vehicle, the number of established body regions in the side view of the vehicle is a predetermined number, and the predetermined number of established body regions are arranged in order from bottom to top. It is preferable.

When the number of established body regions covered by the range of the handwritten mark is more than one, the step of specifying the information of the parts in the established body region as the selection waiting damage position information is covered by the handwritten mark. It is preferable to include a step of identifying the established body region and a step of confirming information of parts in each of the identified established body regions as damage information waiting for selection.

It is preferable that the step of generating damage estimation information based on the information on the damaged position component and the processing method includes a step of calculating a repair cost based on the VIN, the information on the damaged position component and the processing method.

The step of calculating the repair cost based on the information on the VIN and the damage position component and the processing method includes the step of calculating the repair cost according to the automatic adjustment algorithm based on the information on the VIN and the damage position component and the processing method. It is preferable that the automatic adjustment algorithm is an algorithm that adjusts the repair cost calculated based on the VIN, the damage position selected by the user, and the processing method, and adjusts the repair costs of association, duplication, and mutual exclusion.

The step of calculating the repair cost based on the VIN and the information on the damaged position part and the processing method includes incorporating the maintenance plant calculation parameter and the special adjustment element calculation parameter on the basis of the VIN and the damage position part information and the processing method. Preferably, the step of calculating a repair cost is included.

A step of generating a damage assessment estimate based on the damage estimation information after the step of generating damage estimation information based on the information on the damage position part and the processing method; and a two-dimensional code corresponding to the damage assessment estimate. And a step of pushing the two-dimensional code to the user so that the user can read the two-dimensional code and acquire and edit the damage assessment quote information and status. Is preferred.

A vehicle damage assessment client according to the present application specifies a receiving unit that receives input information from a user, which is information on a vehicle damage position, and specifies corresponding damage position component information and a processing method based on the input information. And a second processing unit for generating damage estimation information based on the damage position component information and the processing method.

Preferably, the receiving unit is further configured to receive the vehicle identification number VIN input by the user.

When the input information is character information, the first processing unit changes the character information to a part official name and selects all parts corresponding to the part official name according to the relation with the existing parts. It is preferable that the component information corresponding to the VIN is specified from all the components and used as the information of the damaged position component and the information of the corresponding processing method.

When the input information is voice information, the first processing unit is preferably configured to change the voice information into text information.

It is preferable that the first processing unit further includes a vehicle schematic diagram display unit that specifies a vehicle type of the damaged vehicle based on the VIN and further displays a vehicle schematic diagram corresponding to the vehicle type.

The vehicle in the schematic diagram of the vehicle is preferably divided into a plurality of established body regions each including at least one component.

It is preferable that the schematic view of the vehicle includes a plan view of the vehicle and a side view of the vehicle.

When the input information is a handwritten mark in the schematic diagram of the vehicle by the user, the first processing unit specifies an established body region covered by the range of the handwritten mark, and a component in the established body region. Of the selection waiting information and the selection waiting information display unit is selectable by the user, and the selection waiting processing method corresponds to the selection waiting damage positional information and each selection waiting damage positional information. The second processing unit is configured to display information, and the second processing unit is configured to determine information on a damaged position component and a processing method corresponding to the input information, based on the selection operation by the user. preferable.

In the case where the schematic view of the vehicle is a plan view of the vehicle, the first processing unit occupies each of the established body areas when the number of the established body areas covered by the range of the handwritten mark is more than one. It is configured to determine the size of the range of the handwritten mark, the selection waiting information display unit, the overlapping area of the area of the handwritten mark and each established body area, of the proportion of the total area of the established body area. In order, it is preferable that the information of the parts in the established body region corresponding to each of the handwritten marks is arranged and displayed.

When the schematic view of the vehicle is a side view of the vehicle, the number of established body regions in the side view of the vehicle is a predetermined number, and the predetermined number of established body regions are arranged in order from bottom to top. It is preferable.

When the number of established body regions covered by the range of the handwritten mark is more than one, the first processing unit identifies the established body regions covered by the handwritten mark, and identifies each established existing region. It is preferable that the information of the parts in the three-dimensional area is determined as the selection-waiting damage position information.

The second processing unit is preferably configured to calculate a repair cost based on the VIN, the information on the damaged position component, and the processing method.

The second processing unit calculates a repair cost according to an automatic adjustment algorithm based on the VIN, the damage position component information, and the processing method, and the automatic adjustment algorithm calculates the VIN, the damage position selected by the user, and the processing cost. It is preferably an algorithm that adjusts the repair costs calculated based on the method and adjusts the repair costs of association, duplication and mutual exclusion.

It is preferable that the second processing unit is configured to calculate a repair cost by incorporating a repair shop calculation parameter and a special adjustment element calculation parameter based on the VIN, the damage position component information, and the processing method. ..

The second processing unit is configured to generate a damage assessment quote based on the damage assessment information, and the third processing unit generates a two-dimensional code corresponding to the damage assessment quote; It is preferably arranged to push a dimension code to the user.

A non-volatile computer-readable storage medium in which a processor-executable program code according to the present application is stored is characterized in that the processor can execute the vehicle damage assessment method based on the program code. To do.

The present application has at least the following advantages over the prior art:

The present application identifies the vehicle damage position information input by the user, and determines the corresponding damage position component information and the processing method, so that the user can quickly and accurately determine the specific damage information of the damaged vehicle on the mobile terminal. The standardized information can be passed between different departments of the same organization and between different organizations to reduce communication costs and improve damage assessment and compensation efficiency. Furthermore, since damage estimation information can be generated based on the information on the damage position component and the processing method, manual input and output are reduced, human cost is reduced, efficiency is improved, and complicated work at the time of manual input is performed. We have reduced the problem and avoided the problem of typos.

In order to more clearly describe the technical solution of the embodiments of the present application, the drawings necessary for describing the embodiments will be briefly described. The drawings described below are merely some of the examples of the present application and are not intended to limit the scope. Those skilled in the art can obtain other related drawings based on these drawings without using inventive ability.

It is a schematic flow diagram of a method of vehicle damage assessment according to the present application. It is a simple schematic diagram of the 3 box 4 door vehicle by this application in plane view. 1 is a schematic diagram of a side view of a 3-box 4-door vehicle according to the present application. It is a simple schematic diagram of the plane view of the 3 box 4 door car by the specific example in this application. FIG. 3 is a schematic side view of a 3-box 4-door vehicle according to a specific example of the present application. It is a schematic diagram of a vehicle damage assessment client according to the present application.

Hereinafter, embodiments of the present application will be described, and the embodiments are illustrated by the drawings, and the same or similar reference numerals denote the same or similar elements or elements having the same or similar functions. The embodiments described with reference to the following drawings are illustrated and are merely illustrative of the present invention and are not a limitation on the present invention.

Further, unless otherwise specified, as used herein, “one”, “one”, “the above” and “the” may refer to a plurality. Further, the term "comprising" as used in the present description is meant to have the stated features, integers, steps, operations, elements and/or members, but one or more other It is not meant to exclude having or adding features, integers, steps, operations, elements, members and/or groups thereof. Note that when an element is “connected” or “coupled” to another element, one element may be directly connected or coupled to another element, or may be performed via an intermediate element. Note that the “connection” or “bond” used herein may include a wireless connection or a wireless bond. The term "and/or" as used herein is meant to include all or one or more related items, or any one unit, or a combination of all.

Also, all terms (including technical and scientific terms) used herein have the same meaning as understood by one of ordinary skill in the art to which this application belongs, unless otherwise defined. It should be understood that the terms defined in a general-purpose dictionary should be understood as having a meaning consistent with the meaning in the prior art, and should be interpreted in an idealized or excessively formal meaning unless there is a different definition. is not.

As shown in FIG. 1, the method of vehicle damage assessment according to the present application includes the following steps.

Step 101 receives input information from the user. Here, the input information is information on a vehicle damage position. In this embodiment, the vehicle may be any type of vehicle, and is not specifically limited to this embodiment.

Before the step of receiving the input information, a step of receiving a vehicle identification number (VIN) input by the user is included. The vehicle identification number, VIN, is made up of 17-digit alphanumeric characters and is a unique code used to identify information such as automobile manufacturer, engine and other performance.

The method further includes identifying a vehicle type of the damaged vehicle based on the VIN, and displaying a schematic diagram of the vehicle corresponding to the vehicle type.

In this step, it is also possible to call the schematic diagram of the vehicle based on the VIN information, and call the information of the parts corresponding to the respective existing body regions constituting the vehicle in advance based on the VIN information. Specifically, the vehicle type (vehicle type such as 3 box 4 door, 2 box 5 door, SUV, MPV, 3 box 2 door, etc.) is specified based on the VIN information, and a schematic diagram of the vehicle of the corresponding vehicle type is called. As shown in FIGS. 2 and 3, the schematic view of the vehicle includes a plan view of the vehicle and a side view of the vehicle. Specifically, the vehicle type (vehicle type such as 3 box 4 door, 2 box 5 door, SUV, MPV, 3 box 2 door, etc.) is specified based on the VIN information, and each vehicle is configured based on the vehicle of the corresponding vehicle type. It is also possible to call in advance the information of the parts corresponding to the established body area.

In the present embodiment, the established body region may be understood as how many three-dimensional regions the vehicle is spatially divided in the schematic diagram of the vehicle. When the schematic view of the vehicle is a plan view of the vehicle, a three-dimensional area is set in advance by one method, and when the schematic view of the vehicle is a side view of the vehicle, a three-dimensional area is set by another method in advance. It is possible.

FIG. 2 is a plan view of the vehicle. In the plan view of the vehicle, the vehicle is divided into a horizontal direction (from left to right), a vertical direction (from front bumper to rear bumper), and a height direction of a solid body. And a vehicle-shaped box made of about 300 small cubes each representing one part. That is, each part can be represented by three-dimensional coordinates, and the corresponding part name can be retrieved by each coordinate. With the coordinate system, the physical position of the component can be converted into data. This makes it possible to quickly and quantitatively identify damaged parts and propose parts using computer algorithms.

In this embodiment, 300 small cubes are not always set, but other numbers may be set, and a specific number can be determined depending on the vehicle type. Specifically, the number can be determined using at least one of the vehicle manufacturer (A company or B company), the vehicle type (SUV of the A company), the total length of the vehicle, etc. as a parameter.

For example, a numerical value (immediately, the number of the small cubes described above) may be set according to each vehicle model of each vehicle manufactured by each company, and each vehicle model of each vehicle model manufactured at different times may be set. A numerical value (immediately, the number of the above small cubes) may be set.

In this embodiment, the number of small cubes is not necessarily determined by the above parameters, and other parameters may be used. Any parameter may be used as long as it can distinguish the vehicles of each vehicle type.

When the schematic view of the vehicle is a plan view, the plan view of the vehicle is divided into a plurality of established body regions, and each established body region includes a plurality of small cubes representing the component, and each established body region is divided by the coordinate system of the component. The regions each include at least one component. According to the set part information search method, information of parts represented by small cubes in the established body area is read. As a result, in the process of damage assessment, the information of the parts suitable for the relevant VIN is surely called and incorporated in the damage assessment quote.

The part information retrieval method is specifically as follows. First, a part official name database and a part common name database are constructed, the official name of each part is stored in the part official name database, and the general common name of each part is stored in the part common name database. For example, "front bumper face" is generally called "bumper". In this case, "front bumper face" is the name registered in the official part name database, and "bumper" is the name registered in the part common name database. Become. Then, after constructing the component official name database and the component general name database, the component name of the component official name database and the corresponding component of each brand are associated with each other to establish a unique and reliable relationship. When the user inputs the name of the part (for example, "front bumper face", usually called "bumper"), the part name input by the user is changed to the official part name based on the part common name database, and the related The relevant parts group is selected according to the relationship. Here, the parts group includes front bumper faces of respective vehicle models of respective manufacturers. Finally, based on the shipping specifications of the parts corresponding to the VIN information, the only part corresponding to the VIN is specified from the parts group, and the corresponding part number, the reference retail price, and the selectable repair method are output.

In this embodiment, the repairing method for each part may be updated based on the experience of repairing, and the reference retail price for each part may be updated according to changes in the market price. The update method includes manual update and automatic update.

For example, when the market price of each part is automatically acquired and the difference between the current registration price and the market price exceeds a threshold value, it is possible to update the current registration price of the part with the market price. The update price may be manually input.

In the side view of the vehicle, the number of the established body regions is set to a predetermined number, and in the embodiment of the present application, the number of the established body regions is set to 4, which will be specifically described. FIG. 3 shows a side view of the vehicle, and in FIG. 3, it is divided by four lines (g, f, e and d), and a portion between two adjacent lines is one established body region. Therefore, the lowermost line (d in FIG. 3) and the portion below the line are one established body region. The four lines are the floor position line in the vehicle (d), the seat/seat seat position line in the vehicle (f), the instrument panel position line in the vehicle (e), and the vehicle ceiling position line (g), respectively. Is. The four established body areas are arranged in order from the bottom to the top.

In addition, in the present embodiment, four existing body regions are not necessarily set in the side view of the vehicle, and three or five existing body regions may be set, and the present embodiment is not limited thereto.

In the side view of the vehicle, it is also possible to determine the number of the existing body regions with at least one of the vehicle manufacturer (A company or B company), the vehicle type (SUV of the A company), the total length of the vehicle, etc. as a parameter.

Step 102 specifies the information and processing method of the corresponding damaged position component based on the input information.

In this step, depending on the content of the input information, it is divided into the following several situations (character information, voice information, and handwritten marks), which will be described respectively.

When the input information is character information, it is specifically as follows.

The step of identifying the information and the processing method of the corresponding damaged position part based on the input information is specifically the step of changing the character information into a part official name and the part official name based on the relation with the existing part. Of selecting all the parts corresponding to, and specifying the part information corresponding to the VIN from all the parts to make the information of the damaged position part and the information of the corresponding processing method.

In addition, when the input information is voice information, a step of changing the voice information to the character information is included before the step of changing the character information to the component official name. Further, a step of changing the character information to a part official name, a step of selecting all parts corresponding to the part official name according to a relation with an existing part, and a part corresponding to the VIN from all the parts Identifying the information to provide information on the damaged location component and information on the corresponding processing method.

This step is as follows, for example. When the input information from the user is "Please give me one bumper", based on the input information, change "Bumper" to "Front bumper face" which is the official name of parts, and "Front bumper face" corresponds Select all parts for each brand and car model. Then, based on the VIN input by the user, the “front bumper face” corresponding to the VIN is searched, the “front bumper face” corresponding to the VIN is specified as the information of the damage position component, and the “front bumper face” is replaced. The processing method to be performed is specified as an appropriate processing method.

Specifically, in the process of changing "bumper" to "front bumper face" which is the official name of the component, the component name input by the user based on the universal component name database is changed to the official component name.

When the input information is a handwritten mark in the schematic diagram of the vehicle by the user, it is specifically as follows.

The step of identifying the information and the processing method of the corresponding damaged position component based on the input information specifically includes the step of identifying an established body region covered by the range of the handwritten mark, and the established body region. Specifying the information of the parts in the selection waiting damage position information, displaying the selection waiting damage position information selectable by the user and the selection waiting processing method information corresponding to each selection waiting damage position information, Based on the selection operation of the user, determining the information and the processing method of the damaged position component corresponding to the input information.

In this embodiment, the schematic view of the vehicle can be a plan view of the vehicle (applicable to general collision) or a side view of the vehicle (applicable to submerged or submerged vehicle) according to the situation of damage assessment. It is possible.

If the schematic view of the vehicle is a plan view of the vehicle and the number of established body regions covered by the range of the handwritten mark is more than one, the step of displaying the selection waiting damage position information is specifically , A step of determining the size of the range of the handwritten mark occupying in each established body region, in the order of the proportion of the overlapping area of the region of the handwritten mark and each established body region in the total area of the established body region, And arranging and displaying the information of the parts in the established body area corresponding to the handwritten marks.

This step is as follows, for example. As shown in FIG. 4, the plan view of the vehicle includes a plurality of established body regions. It is assumed that the input information of the user is the range of the circled mark in the plan view of the vehicle. In this case, based on the circled mark, the existing body regions covered by the range of the circled mark are specified as the three established body regions a, b, and k, and It is determined that the order of the ratio of the overlapping area of the circled mark area and the three established body areas a, b, and k to the total area of the established body area is b>a>k. In the order of the size, the user-selectable information on the parts in each established body area and the corresponding processing method are arranged and displayed. That is, the information of the parts in the established body area b and the corresponding processing method are preferentially displayed, then the information of the parts in the established body area a and the corresponding processing method are displayed, and finally the information of the parts in the established body area k is displayed. Display information and applicable processing methods.

In addition, in the present embodiment, the information of the parts in the established body area b and the corresponding processing method are displayed, and the information of the parts in the established body area a and the existing body area k and the corresponding processing method are hidden. Is also possible. When the user clicks the existing body area a in the hidden state, the information on the parts in the existing body area a and the corresponding processing method are displayed. At this time, the information on the parts in the existing body area b and the existing body area k and the corresponding information are displayed. The processing method to be performed is hidden.

The schematic view of the vehicle is a side view of the vehicle, and when the number of established body regions covered by the range of the handwritten mark is more than one, the information on the parts in the established body region is set as the selection waiting damage position information. The specifying step specifically includes a step of specifying an established body area covered by the handwritten mark, and a step of confirming information of parts in each specified established body area as selection waiting damage position information. ..

This step is as follows, for example. As shown in FIG. 5, the side view of the vehicle includes four existing body regions d, e, f, and g, and the input information of the user is the range of the circled marks in the side view of the vehicle. Based on the circled mark, the existing body region covered by the circled mark is identified as having two existing body regions, the existing body region d and the existing body region e, and The selectable part information and the corresponding processing method in the two established body regions d and e are displayed. That is, the information of the part in the established body area d and the corresponding processing method and the information of the part in the established body area e and the corresponding processing method are displayed. Then, the information of the parts in the two existing body regions and the corresponding processing method may be arranged and displayed arbitrarily.

In the present embodiment, it is also possible to add a handwritten mark of a regular figure in the schematic view of the vehicle. For example, a floating toolbar including various regular figures such as a rectangle, a circle, a square, and a triangle is displayed at the upper left (or upper right) of the schematic diagram of the vehicle. When the user clicks the rectangle and clicks a position on the schematic diagram of the vehicle again, one rectangular frame whose size can be adjusted appears, and the handwriting mark is realized by the user operation of freely enlarging or reducing the rectangular frame. be able to.

In this embodiment, the floating toolbar further comprises a pen tool. For example, as shown in FIGS. 4 and 5, the user can freely add marks in the schematic view of the vehicle using the pen tool to realize the handwritten marks.

The handwriting mark method in the above two specific embodiments is only a preferred handwriting mark method selected for explaining the specific embodiment of the present application, and the handwriting mark method is not limited thereto, and other Any of the above handwritten mark methods are within the scope of protection of the present application.

Step 103 generates damage estimation information based on the information of the damaged position component and the processing method.

In this step, it is also necessary to calculate the repair cost after the information on the corresponding damaged position component and the processing method are determined.

The step of generating damage estimation information based on the information on the damaged position component and the processing method specifically includes the step of calculating a repair cost based on the VIN, the damage position, and the processing method.

The repair cost includes the cost of the part at the damaged position and the repair cost depending on the processing method. When calculating the repair cost so that the user can make a selection based on the details of all contents, the non-user selected part, that is, the part selected by the intelligent association operation of the system and the duplication and mutual exclusion algorithm of the system, The part not accounted for is also displayed to the customer for explanation.

Further, the calculation of the repair cost includes three parts of a standard man-hour system, an automatic adjustment algorithm, and an adjustment coefficient.

The standard man-hour item system includes the following contents.
A. Man-hour item system A standard time is calculated based on a total of five repair items, which are items for attaching/detaching regular parts, items for replacement, items for sheet metal, items for painting, and other items depending on the country of manufacture of the vehicle and type of vehicle. Each calculation parameter in the man-hour item system can be determined based on the VIN, the damage position, and the processing method. The standard repair time of the repair item is calculated based on the factors related to the above variables. For example, in the case of a FAW mass car car, the front bumper face is damaged and needs to be replaced, and if it corresponds to a German compact car, it is detachable + front bumper face + German + compact car based on the standard man-hour item system. =0.5 hours can be calculated.

B. Automatic Adjustment Algorithm The step of calculating the repair cost based on the VIN and the information on the damaged position component and the processing method includes, specifically, the repair cost according to the automatic adjustment algorithm based on the VIN and the information on the damaged position component and the processing method. Including the step of calculating

The automatic adjustment algorithm is an algorithm that adjusts the repair cost calculated based on the VIN, the damage position selected by the user, and the processing method, and adjusts the repair costs of association, duplication, and mutual exclusion. It may be referred to as an overlap/mutual exclusion calculation system.

Specifically, since it is possible to have relevance, redundancy, and mutual exclusion between each repair item, an intelligent relational operation logic between each repair item is created.
Relevance For example, since bumper paint is always accompanied by the attachment/detachment of the bumper, when the user selects the paint item, the man-hours for attaching/detaching the bumper are automatically calculated and counted in the total repair time.
Redundancy For example, attaching/detaching the front bumper face and attaching/detaching the front bumper lower grill both require the attachment/detachment of the bumper, so when calculating the repair time, the work time of duplicated items will not be counted. ..
Mutual Exclusion For example, when the user has already selected an item to replace the front fender panel (left) and further selects an item to repair the front fender panel (left), the replacement and repair of the front fender panel (left) is performed. Since it is not possible to do the two tasks together, the effort/cost to repair the front fender panel (left) will not be accounted for.

The step of calculating the repair cost based on the VIN and the information on the damaged position component and the processing method may be based on the information on the VIN and the damaged position component and the processing method. Incorporating parameters to calculate repair costs.

C. Hourly repair cost calculation model As the labor cost of repairing a vehicle hourly is greatly affected by factors such as region, repair route, brand, etc., each of the two types of automobile maintenance companies, 4S store and general maintenance shop Based on the hourly repair cost of, the repair unit price calculation model with vehicle brand, model and region as adjustment factors is set.

D. Special adjustment factors Since the contracts between each insurance company and automobile maintenance plant and each automobile maintenance plant and automobile parts sales agent are different, set a coefficient including parts discount, repair discount, other adjustment factors, etc. , Can be optimized according to customer's specific request.

A damage assessment estimate for the vehicle is generated based on the acquired damage position and processing method selected by the user and the calculated corresponding repair cost.

Step 104 generates the damage assessment quote and a two-dimensional code corresponding to the damage assessment quote and pushes the two-dimensional code.

A damage assessment quote is generated based on the damage estimate information. A corresponding two-dimensional code is generated based on the damage assessment quote. By pushing the two-dimensional code corresponding to the generated damage assessment quote to the user, the user can read the two-dimensional code and acquire and edit the damage assessment quote information and status.

Further, the damage assessment quote has a unique damage assessment quote code consisting of a plurality of random codes, and if the user reads the two-dimensional code, the damage assessment quote is obtained and the damage assessment quote is read. It can be edited.

A vehicle damage assessment client according to the present application, which has the same concept as the above-described method, includes a receiving unit 610 that receives input information from a user, which is information on a vehicle damage position, based on the input information, as shown in FIG. And a first processing unit 620 that specifies information and a processing method of the corresponding damaged position component, and a second processing unit 630 that generates damage estimation information based on the information of the damaged position component and the processing method. Have.

The receiving unit 610 is further configured to receive the vehicle identification number VIN input by the user.

When the input information is character information, the first processing unit 620 changes the character information to a part official name and extracts all parts corresponding to the part official name according to the relationship with the existing part. It is configured to select and identify the component information corresponding to the VIN from all the components and use it as the information of the damaged position component and the information of the corresponding processing method.

When the input information is voice information, the first processing unit 620 changes the voice information into character information, further changes the character information into a part official name, and according to a relation with an existing part, All parts corresponding to the part official name are selected, and part information corresponding to the VIN is specified from all the parts to be used as the information of the damaged position part and the information of the corresponding processing method. ..

The vehicle schematic diagram display unit 640 is configured to identify the vehicle type of the damaged vehicle based on the VIN and display a schematic diagram of the vehicle corresponding to the vehicle type.

Here, the vehicle in the schematic diagram of the vehicle is divided into a plurality of established body regions and each established body region has at least one component, and the schematic diagram of the vehicle includes a plan view of the vehicle and a side view of the vehicle. including.

When the input information is a handwritten mark in the schematic diagram of the vehicle by the user, the first processing unit 620 identifies the established body region covered by the range of the handwritten mark, and the established body region. And the selection waiting information display unit 650 is selectable by the user and corresponds to the selection waiting damage position information and each selection waiting damage position information. The second processing unit 630 is configured to display the waiting processing method information, and is configured to determine the damage position component information and the processing method corresponding to the input information based on the selection operation of the user. Has been done.

When the schematic view of the vehicle is a plan view of the vehicle and the number of established body regions covered by the range of the handwritten mark is more than one, the first processing unit 620 occupies each established body region. It is configured to determine the size of the range of the handwritten mark, and the vehicle schematic diagram display unit 640 occupies the total area of the existing body region of the overlapping region of the region of the handwritten mark and each existing body region. In this order, the information of the parts in the established body area corresponding to each handwritten mark is arranged and displayed.

A schematic view of the vehicle is a side view of the vehicle. The number of established body regions in the side view of the vehicle is a predetermined number, and the predetermined number of established body regions are arranged in order from bottom to top.

When the range of the handwritten mark covers more than one established body region, the first processing unit 620 identifies the established body region covered by the handwritten mark, and identifies each of the identified regions. The information of the parts in the established body area is configured to be decided as the damage position information waiting for selection.

The second processing unit 630 is configured to calculate a repair cost based on the VIN, the damage location, and the processing method.

Further, the second processing unit 630 is configured to calculate a repair cost according to an automatic adjustment algorithm based on the VIN, the information on the damaged position component, and the processing method.

The automatic adjustment algorithm is an algorithm that adjusts the repair cost calculated based on the VIN, the damage position selected by the user, and the processing method, and adjusts the repair costs of association, duplication, and mutual exclusion.

The second processing unit 630 is configured to calculate a repair cost by incorporating a repair shop calculation parameter and a special adjustment element calculation parameter based on the VIN, the damage position component information, and the processing method.

Further, the second processing unit 630 is configured to generate a damage assessment quote based on the damage estimate information.

The third processing unit 660 is configured to generate a two-dimensional code corresponding to the damage assessment quote and push the two-dimensional code to the user.

The above-mentioned technical solution according to the present application fills the blank of the mobile damage assessment product in the market, and the mobile damage assessment product capable of performing accurate, quick, quantitative search and damage assessment for the damaged parts before the present application. There was no It uses a repair cost calculation model that is widely accepted in the market and takes into account market diversification requirements. Then, the technical solution enables the on-site damage assessment of the automobile, and the communication between the automobile restoration company and the insurance company can be promoted by the fair standard and the equipment. In addition, the process can be normalized by minimizing human differences within the insurance company. Therefore, it is possible to significantly improve the efficiency of cooperation work in the industry and significantly reduce the human cost.

As can be understood by those skilled in the art, using computer program instructions, the scheme described in each frame in these block diagrams and/or block diagrams and/or flow diagrams and the block diagrams and/or block diagrams It is obvious that a combination of the schemes described in the boxes in the flow diagram can be realized. As will be appreciated by one of ordinary skill in the art, a block diagram disclosed in the present application for executing computer program instructions on a general-purpose computer, a specialized computer, or a processor of other programmable data processing method, and the processor of the computer or other programmable data processing method. And/or it is possible to implement the ideas described in one or more boxes in the block diagrams and/or flow diagrams.

The respective modules in the device according to the present application may be integrated together or may be arranged separately. The above modules can be combined into one module or can be divided into multiple sub-modules.

As one of ordinary skill in the art will appreciate, the drawings are merely schematic representations of preferred embodiments, and the modules or flows in the drawings are not necessarily essential to implement the ideas in this application.

As will be appreciated by those skilled in the art, the modules in the apparatus according to the embodiment may be distributed in the apparatus according to the embodiment according to the description of the embodiment, and may be appropriately changed to include one or more different from the present embodiment. It may be located in the device. The modules in the above embodiments can be combined into one module or divided into a plurality of sub-modules.

Numbers in this application are for illustration purposes only and do not indicate the superiority or inferiority of the examples.

The above disclosure is merely some specific examples of the present application and the present application is not limited thereto. Those skilled in the art can make slight improvements and improvements without departing from the principle of the present application, and any changes that those skilled in the art can contemplate belong to the protection scope of the present application.

INDUSTRIAL APPLICABILITY The vehicle damage assessment method, the damage assessment client, and the computer-readable storage medium according to the embodiments of the present application allow a user to quickly and accurately determine specific damage information of a failed vehicle on a mobile terminal. The standardized information can be passed between different departments of the same organization and between different organizations to reduce communication costs and improve damage assessment and compensation efficiency. Furthermore, since damage estimation information can be generated based on the information on the damaged position component and the processing method, manual input and output are reduced, human cost is reduced, efficiency is improved, and complicated work at the time of manual input is performed. We have reduced the problem and avoided problems caused by typos.

Claims (20)

A step of receiving input information from a user, which is information of a vehicle damage position,
Identifying the information and processing method of the corresponding damaged position component based on the input information;
Generating damage estimation information based on the information on the damaged position component and the processing method. The method for vehicle damage assessment according to claim 1, further comprising the step of receiving a vehicle identification number VIN input by the user before the step of receiving input information from the user. When the input information is character information, the step of identifying the information and the processing method of the corresponding damaged position component based on the input information,
Changing the character information to the official name of the part,
A step of selecting all the parts corresponding to the formal name of the part according to the relationship with the existing part,
3. The method for vehicle damage assessment according to claim 2, further comprising the step of identifying part information corresponding to the VIN from all of the parts and setting the information as a damage position part information and a corresponding processing method information. .. When the input information is voice information, the step of identifying the corresponding damaged position component information and the processing method based on the input information,
Changing the voice information into text information,
Changing the character information to the official name of the part,
A step of selecting all the parts corresponding to the formal name of the part according to the relation with the existing parts,
4. The vehicle damage assessment according to claim 2 or 3, further comprising the step of: specifying the component information corresponding to the VIN from all of the components to obtain information on the damaged position component and information on a corresponding processing method. the method of. Identifying the vehicle type of the damaged vehicle based on the VIN,
The method for vehicle damage assessment according to any one of claims 2 to 4, further comprising: displaying a schematic diagram of a vehicle corresponding to the vehicle type. The vehicle damage assessment method according to claim 5, wherein the vehicle in the schematic diagram of the vehicle is divided into a plurality of existing body regions each including at least one component. The vehicle damage assessment method according to claim 6, wherein the schematic view of the vehicle includes a plan view of the vehicle and a side view of the vehicle. When the schematic view of the vehicle is a plan view of the vehicle, each established body region includes a plurality of small cubes representing the component, and each established body region includes at least one component, depending on the coordinate system of the component. The method for vehicle damage assessment according to claim 7, wherein: When the input information is a handwritten mark in the schematic diagram of the vehicle by the user, the step of identifying the information and the processing method of the corresponding damaged position component based on the input information,
Identifying the established body region covered by the range of the handwritten mark,
Specifying the information of the parts in the existing body area as selection waiting damage position information,
A step of displaying the selection waiting damage position information selectable by the user and selection waiting processing method information corresponding to each selection waiting damage position information;
9. The method for vehicle damage assessment according to claim 7 or 8, further comprising the step of determining information on a damaged position component corresponding to the input information and a processing method based on the selection operation by the user. In the case where the schematic view of the vehicle is a plan view of the vehicle, the step of displaying the selection waiting damage position information when the number of established body regions covered by the range of the handwritten mark is more than one,
Determining the size of the range of the handwritten marks occupying each existing body region,
A step of arranging and displaying the information of the parts in the existing body area corresponding to each of the handwritten marks, in the order of the ratio of the overlapping area of the handwritten mark area and each existing body area to the total area of the existing body area; The method for vehicle damage assessment according to claim 9, further comprising: When the schematic view of the vehicle is a side view of the vehicle, the number of established body regions in the side view of the vehicle is a predetermined number, and the predetermined number of established body regions are arranged in order from bottom to top. The method of vehicle damage assessment according to claim 9 or 10, characterized in that. When the number of established body regions covered by the range of the handwritten mark is more than one, the step of identifying the information of the parts in the established body region as the selection waiting damage position information,
Identifying the established body area covered by the handwriting mark,
12. The method of vehicle damage assessment according to claim 11, further comprising the step of: determining information of parts in each identified existing body region as selection-waiting damage position information. Generating damage estimation information based on the information on the damaged position component and the processing method,
The vehicle damage assessment method according to any one of claims 2 to 12, further comprising a step of calculating a repair cost based on the VIN, information on a damaged position component, and a processing method. The step of calculating the repair cost based on the VIN, the information on the damaged position component, and the processing method includes:
Calculating a repair cost according to an automatic adjustment algorithm based on the VIN, the information on the damaged position component and the processing method,
The automatic adjustment algorithm is an algorithm that adjusts the repair cost calculated based on the VIN, the damage position selected by the user, and the processing method, and adjusts the repair costs of association, duplication, and mutual exclusion. Item 13. The vehicle damage assessment method according to Item 13. The step of calculating the repair cost based on the VIN, the information on the damaged position component, and the processing method includes:
15. The method according to claim 13 or 14, further comprising the step of calculating a repair cost by incorporating a maintenance factory calculation parameter and a special adjustment element calculation parameter based on the VIN, the damage position component information, and the processing method. Vehicle damage assessment method. After the step of generating damage estimation information based on the information of the damaged position component and the processing method,
Generating a damage assessment quote based on the damage estimate information,
Generating a two-dimensional code corresponding to the damage assessment quote,
Pushing the two-dimensional code to the user so that the user can read the two-dimensional code and acquire and edit the damage assessment quote information and status. The method for vehicle damage assessment according to any one of 1 to 15. A receiving unit that receives input information from the user, which is information on a vehicle damage position,
A first processing unit for specifying information and a processing method of the corresponding damaged position component based on the input information;
A second processing unit for generating damage estimation information based on the information on the damaged position component and the processing method. The vehicle damage assessment client of claim 17, wherein the receiving unit is further configured to receive a vehicle identification number VIN input by a user. When the input information is character information, the first processing unit changes the character information to a part official name and selects all parts corresponding to the part official name according to the relation with existing parts. 19. The vehicle damage according to claim 18, wherein the component information corresponding to the VIN is specified from all of the components and used as the information of the damage position component and the information of the corresponding processing method. Assessment client. A non-volatile computer-readable storage medium having processor-executable program code stored thereon, wherein the processor executes the method according to any one of claims 1 to 16 based on the program code. A computer-readable storage medium characterized by being capable of performing.

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