CN108038550A - Work order information report method, device and electronic equipment - Google Patents
Work order information report method, device and electronic equipment Download PDFInfo
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- CN108038550A CN108038550A CN201711133026.3A CN201711133026A CN108038550A CN 108038550 A CN108038550 A CN 108038550A CN 201711133026 A CN201711133026 A CN 201711133026A CN 108038550 A CN108038550 A CN 108038550A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
- G06Q10/063114—Status monitoring or status determination for a person or group
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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Abstract
The present invention provides a kind of work order information report method, the described method includes:Receive the establishment instruction of work order;Receive the acquisition instruction of the corresponding accessory keyword of the work order;According to the accessory keyword, the target accessory that the accessory keyword matches is determined;According to the target accessory, the corresponding quote data of target accessory described in the work order is determined;The work order is sent at least one user equipment;Receive the confirmation instruction based on work order generation;Confirm to instruct according to described, update the work order.The present invention also provides a kind of work order information reporting device and electronic equipment.Quick quotation and the information reporting for realizing work order of the invention, also can quickly be linked up, while can also facilitate the service tracks in later stage with supplier.
Description
Technical field
The present invention relates to technical field of data processing, more particularly to a kind of work order information report method, device and electronics to set
It is standby.
Background technology
, can pin after the traditional operating type of existing maintenance factory (such as workshop) or 4S shops is maintenance task to be connected to
The vehicle trouble repaired is analyzed.If involve the need for replacing the failure of auto-parts, it will usually hand-written
A inventory, the spare and accessory parts name column replaced required for all failure causes into a papery inventory, submits to accessory department
Into row decoding (searching the corresponding coding of spare and accessory parts manually), then inquire the price to supplier, and the knot that spare and accessory parts are offered
Fruit, which feeds back to, picks up consultant, picks up consultant's resultant fault reason, the quotation of spare and accessory parts and the quotation of maintenance man-hours and is carried out to car owner
Final quotation.Be related to the decoding of spare and accessory parts among this and confirm repeatedly, link up, often occur purchase mistake spare and accessory parts or
The unclear situation of each side's description, and the method that this work order information reports also is unfavorable for follow-up tracking lookup and analysis.
The content of the invention
In view of the foregoing, it is necessary to a kind of work order information report method, device, electronic equipment are provided, can quickly be realized
The quotation of work order and information reporting, also can quickly be linked up with supplier, while can also facilitate the service tracks in later stage.
A kind of work order information report method, the described method includes:
Receive the establishment instruction of work order;
Receive the acquisition instruction of the corresponding accessory keyword of the work order;
According to the accessory keyword, the target accessory that the accessory keyword matches is determined;
According to the target accessory, the corresponding quote data of target accessory described in the work order is determined;
The work order is sent at least one user equipment;
Receive the confirmation instruction based on work order generation;
Confirm to instruct according to described, update the work order.
Preferred embodiment according to the present invention, the acquisition instruction for receiving the corresponding accessory keyword of the work order include:
Receive the input instruction of accessory keyword;Or
When get search accessory by part trigger signal when, display accessory classification;Obtain the first choosing to accessory classification
Select instruction;Target classification item is obtained from first choice instruction, and shows the corresponding accessory subdivision of the target classification item
;Obtain the second selection instruction to the target classification item corresponding accessory subdivision item;Obtained from second selection instruction
Take target accessory to segment item, the target accessory is segmented into item as the accessory keyword;
It is described to be included according to the accessory keyword, the definite target accessory to match with the accessory keyword:
Obtain vehicle identification code;
According to the vehicle identification code and accessory keyword, from all accessories of the corresponding vehicle of the vehicle identification code
Find out multiple accessories with the accessory Keywords matching;The selection of selection target accessory from the multiple accessory is received to refer to
Order, responds the selection instruction, determines the target accessory;Or
According to the accessory keyword, identified from all accessories of vehicle corresponding with the vehicle identification code and institute
The accessory title of accessory Keywords matching is stated, and the corresponding accessory of the accessory title is determined as the target and is matched somebody with somebody
Part;Identified from all accessories of vehicle corresponding with the vehicle identification code and segment the matched mesh of item with the target accessory
Standard configuration part.
Preferred embodiment according to the present invention, it is described according to the target accessory, determine target accessory described in the work order
Corresponding quote data includes:
According to the target accessory, the corresponding parts price data of the target accessory are determined;
According to the target accessory, the target accessory corresponding man-hour is determined.
Preferred embodiment according to the present invention, it is described according to the target accessory, determine the corresponding accessory of the target accessory
Price data includes following one or more kinds of combinations:
When the stock's storage for determining the target accessory is enough, read from database corresponding with the target accessory
Parts price data;Or
When the stock's storage for determining the target accessory is in shortage, to the terminal for the supplier for providing the target accessory
Equipment sends inquiry instruction;Receive the inquiry that the terminal device of the supplier of the target accessory is sent based on the inquiry instruction
Feedback information;According to the inquiry feedback information, the corresponding parts price data of the target accessory are updated.
Preferred embodiment according to the present invention, according to the target accessory, determine the target accessory corresponding man-hour it
Before, the method further includes:
Obtain the corresponding time data of the target accessory that at least one terminal device is sent, at least one terminal
Equipment includes following one or more kinds of combination:The terminal device of the supplier of the target accessory, the maintenance target are matched somebody with somebody
The terminal device of the maintenance store of part;
Time data based on acquisition, determines the target accessory corresponding man-hour.
Preferred embodiment according to the present invention, sends to before at least one user equipment, the method by the work order
Further include:
The work order is sent to the equipment of approver;
Receive the examination & approval instruction that the equipment of the approver is sent;
When the examination & approval instruction comprising the work order by the instructions of examination & approval when, the work order is sent at least one use
Family equipment.
Preferred embodiment according to the present invention, it is described to confirm to instruct according to described, update the work order include it is following a kind of or
The a variety of combination of person:
Obtained in being instructed from confirmation and confirm to repair item and/or do not repair item, the dimension repaired item and be added to the work order
Repair in project, and/or the item that do not repair is added in the suggestion maintenance items of the work order;Or
Newly added accessory is obtained in being instructed from confirmation, and obtains the corresponding quote data of the newly added accessory, will
The corresponding quote data of the newly added accessory is added in the work order.
Preferred embodiment according to the present invention, the method further include:
On a user interface, key inquiry control and/or display one key inquiry inquiry control are shown.
Preferred embodiment according to the present invention, confirms to instruct, after updating the work order, the method is also wrapped according to described
Include:
According to the work order after renewal, parts procurement request slip is generated;
According to the buying object in the parts procurement request slip, the parts procurement request slip is sent to the buying
In the equipment of object.
A kind of electronic equipment, the electronic equipment include memory and processor, and the processor is used to perform memory
The computer program of middle storage is to realize the work order information report method described in above-mentioned any example.
As can be seen from the above technical solutions, the present invention receives the establishment instruction of work order;Receive that the work order is corresponding to match somebody with somebody
The acquisition instruction of part keyword;According to the accessory keyword, the target accessory that the accessory keyword matches is determined;According to
The target accessory, determines the corresponding quote data of target accessory described in the work order;The work order is sent at least one
A user equipment;Receive the confirmation instruction based on work order generation;Confirm to instruct according to described, update the work order.This hair
Bright quotation and the information reporting that can quickly realize work order, also can quickly be linked up, while can also facilitate the later stage with supplier
Service tracks etc..
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
There is attached drawing needed in technology description to be briefly described, it should be apparent that, drawings in the following description are only this
The embodiment of invention, for those of ordinary skill in the art, without creative efforts, can also basis
The attached drawing of offer obtains other attached drawings.
Fig. 1 is the flow chart of the preferred embodiment of work order information report method of the present invention.
Fig. 2 is the functional block diagram of the preferred embodiment of work order information reporting device of the present invention.
Fig. 3 is the structure diagram of the electronic equipment for the preferred embodiment that the present invention realizes work order information report method.
Embodiment
Below in conjunction with the attached drawing in the embodiment of the present invention, the technical solution in the embodiment of the present invention is carried out clear, complete
Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, those of ordinary skill in the art are obtained every other without making creative work
Embodiment, belongs to the scope of protection of the invention.
Term " first ", " second ", " the 3rd " in description and claims of this specification and the attached drawing and "
Four " etc. be to be used to distinguish different objects, rather than for describing particular order.In addition, term " comprising " and " having " and it
Any deformation, it is intended that cover non-exclusive include.Such as contain the process of series of steps or unit, method, be
The step of system, product or equipment are not limited to list or unit, but alternatively further include the step of not listing or list
Member, or alternatively further include for the intrinsic other steps of these processes, method, product or equipment or unit.
Referenced herein " embodiment " is it is meant that a particular feature, structure, or characteristic described can wrap in conjunction with the embodiments
Containing at least one embodiment of the present invention.It is identical that each position in the description shows that the phrase might not be each meant
Embodiment, nor the independent or alternative embodiment with other embodiments mutual exclusion.Those skilled in the art explicitly and
Implicitly understand, embodiment described herein can be combined with other embodiments.
Electronic equipment 3 described by the embodiment of the present invention be it is a kind of can according to the instruction for being previously set or storing, automatically into
Row numerical computations and/or the equipment of information processing, its hardware include but not limited to microprocessor, application-specific integrated circuit
(Application Specific Integrated Circuit, ASIC), programmable gate array (Field-
Programmable Gate Array, FPGA), it is digital processing unit (Digital Signal Processor, DSP), embedded
Equipment etc..The electronic equipment 3 may also include the network equipment and/or user equipment.Wherein, the network equipment includes but unlimited
In single network server, the server group of multiple webservers composition or based on cloud computing (Cloud Computing)
The cloud being made of a large amount of hosts or the webserver, wherein, cloud computing is one kind of Distributed Calculation, by a group loose couplings
One super virtual computer of computer collection composition.
The electronic equipment 3, which may be, but not limited to, any type, to pass through keyboard, touch pad or voice-operated device with user
Etc. the electronic product that mode carries out human-computer interaction, for example, tablet computer, smart mobile phone, personal digital assistant (Personal
Digital Assistant, PDA), intellectual Wearable, picture pick-up device, the terminal such as monitoring device.Above-mentioned is only citing,
And it is non exhaustive, including but not limited to above-mentioned electronic equipment.
In order to make the foregoing objectives, features and advantages of the present invention clearer and more comprehensible, it is below in conjunction with the accompanying drawings and specific real
Applying mode, the present invention is described in further detail.
As shown in Figure 1, it is the flow chart of the preferred embodiment of work order information report method of the present invention.According to different need
Ask, the order of step can change in the flow chart, and some steps can be omitted.
S10, electronic equipment receive the establishment instruction of work order.
In the alternative embodiment of the present invention, the mode that the electronic equipment receives the establishment instruction of work order has very much,
For example, the electronic equipment triggers the instruction for creating work order control by obtaining, to obtain the establishment of work order instruction etc..Certainly
It is not limited to the citing of the present invention.
S11, the electronic equipment receive the acquisition instruction of the corresponding accessory keyword of the work order.
In the alternative embodiment of the present invention, for the work order, the electronic equipment also obtains license plate number, and obtains car
Identification code.VIN is the abbreviation of vehicle identification code (Vehicle Identification Number, VIN).SAE standard is (beautiful
State automotive engineer learns) regulation:VIN codes are made of 17 characters, it includes but not limited to the manufacturer of vehicle, year
Generation, vehicle, body model and code, engine code, gearbox model, steering, vehicle body, front axle, rear axle, transfer box
Number and assembling place etc. information.VIN codes are the identity of automobile, can be with the identity of unique mark automobile.
When user (such as 4S shops user or maintenance factory user) has parts procurement demand, user can step on an electronic device
The matching system of vehicle accessory is recorded, vehicle identification code VIN is inputted on the matching system of vehicle accessory.Wherein, the vehicle accessory
Matching system on be stored with the relevant informations of a variety of automobiles, such as the VIN of automobile, accessory information, genuine Part No., accessory mark
Quasi- title, 4S shops reference price, accessory image etc..
Alternatively, user inputs accessory keyword on a user interface, such as shows input frame on a user interface, defeated
Enter and keyword is inputted in frame, naturally it is also possible to inputted on a user interface by other modes such as voices.The accessory keyword
It can be word and/or word, can also directly be the title of accessory.
Alternatively, show on a user interface search accessory press part, when get lookup accessory by part trigger signal when,
Show accessory classification;Obtain and the first choice of accessory classification is instructed;Target classification item is obtained from first choice instruction,
And show the corresponding accessory subdivision item of the target classification item;Obtain the to the target classification item corresponding accessory subdivision item
Two selection instructions;Target accessory subdivision item is obtained from second selection instruction.It is not very ripe so in user's vehicle accessory
When knowing, by the classification of accessory also can be quickly find required accessory, improve work efficiency, while also provide a variety of match somebody with somebody
The mode that part is searched, facilitates user to select suitable lookup mode according to self-demand.
For example, when acquisition is searched accessory and chosen by part by user, display accessory sorting item is " vehicle inspection ", " electromechanical
Maintenance-engine mechanical part " etc., when " vehicle inspection " is selected, display " vehicle inspection " is corresponding multiple to match somebody with somebody
Part segments item:" replacing front brake piece ", " replacing hand brake piece " etc., then user is received from the mesh of multiple accessories subdivision item selection
Standard configuration part segments item, such as user chooses " replacing front brake piece ".
S12, the electronic equipment determine that the target that the accessory keyword matches is matched somebody with somebody according to the accessory keyword
Part.
In an alternative embodiment, the accessory keyword can be word and/or word.The electronic equipment is according to the vehicle
Identification code and accessory keyword, find out crucial with the accessory from all accessories of the corresponding vehicle of the vehicle identification code
The matched multiple accessories of word;The selection instruction of the selection target accessory from the multiple accessory is received, responds the selection instruction,
Determine the target accessory.
For example, the accessory keyword is brake, brake corresponding with the vehicle identification code is found out by fuzzy matching
Relevant accessory have right front brake wheel cylinder, it is right before brake cylinder etc., personnel can select what is repaired on a user interface
Accessory is right front brake wheel cylinder, then right front brake wheel cylinder is target accessory.
In an alternative embodiment, the accessory keyword can directly be the title of accessory, the electronic equipment root
According to the accessory keyword, identified from all accessories of vehicle corresponding with the vehicle identification code crucial with the accessory
The matched accessory title of word, and the corresponding accessory of the accessory title is determined as the target accessory.
In optional implementation, identified from all accessories of vehicle corresponding with the vehicle identification code and the target
Accessory segments the matched target accessory of item.
In an alternative embodiment, the electronic equipment also receives the failure cause of input.Failure cause is stored in described
So that follow-up checks personnel check whether the target accessory in the work order matches with failure cause in work order, to reduce mistake
Work order, improves accuracy rate.
S13, the electronic equipment determine the corresponding quotation of target accessory described in the work order according to the target accessory
Data.
In the alternative embodiment of the present invention, the electronic equipment determines the corresponding report of target accessory described in the work order
Valence mumber evidence includes:
According to the target accessory, the corresponding parts price data of the target accessory are determined;And
According to the target accessory, the target accessory corresponding man-hour is determined.
It is described to determine that the corresponding parts price data of the target accessory include following one or more kinds of combinations:
It is described according to the target accessory in the alternative embodiment of the present invention, determine that the target accessory is corresponding and match somebody with somebody
Part price data includes:When the stock's storage for determining the target accessory is enough, reads from database and match somebody with somebody with the target
The corresponding parts price data of part;When the stock's storage for determining the target accessory is in shortage, to the offer target accessory
Supplier terminal device send inquiry instruction;The terminal device for receiving the supplier of the target accessory is based on the inquiry
Instruct the inquiry feedback information sent;According to the inquiry feedback information, the corresponding parts price number of the target accessory is updated
According to.
Alternatively, on a user interface, key inquiry control and/or display one key inquiry inquiry control are shown.Work as acquisition
When triggering the signal of the key inquiry control to user, automatically to the terminal device for the supplier for providing the target accessory
Send inquiry instruction.Thus switch without user between multiple systems, such as in the prior art, each supplier has one
Electric business platform, if the target accessory is corresponding with three suppliers, needs to log in the platform of each supplier in the prior art
Go to inquire the price, and the key inquiry control need to be only clicked in the present invention and can be inquired the price at the same time to three suppliers, without more
Inquire the price respectively on a electric business platform, so make inquiry more rapidly.
When getting the signal of user's triggering one key inquiry inquiry control, the confession of the target accessory is inquired about automatically
The inquiry feedback information for answering the terminal device of business to send.So user can directly be inquired about by key inquiry inquiry control
The inquiry feedback information of all suppliers of the target accessory.Inquiry feedback is inquired about up in each electric business platform without user
Data.
In an alternative embodiment, it is described before determining the target accessory corresponding man-hour according to the target accessory
Method further includes:
Obtain the corresponding time data of the target accessory that at least one terminal device is sent, at least one terminal
Equipment includes following one or more kinds of combination:The terminal device of the supplier of the target accessory, the maintenance target are matched somebody with somebody
The terminal device of the maintenance store of part;Time data based on acquisition, determines the target accessory corresponding man-hour.
Further, the electronic equipment carries out Data Analysis Services to the time data of acquisition, determines that the target is matched somebody with somebody
Part corresponding man-hour.
For example, data excessive or too small in filtering out the time data of acquisition, then after the data of filtering are averaging
As corresponding formula of the target accessory etc..The method of Data Analysis Services has many kinds, however it is not limited to act of the invention
Example.In the present invention, matched somebody with somebody by the time data and the maintenance target for the multiple suppliers offer for obtaining the target accessory
The time data that multiple maintenance stores of part provide as reference, can make the time data of aftermarket attachment more accurate.
S14, the electronic equipment send the work order at least one user equipment.
In an alternative embodiment, sent by the work order to before at least one user equipment, the method further includes:
Sent when by the work order to the equipment of approver;Receive the examination & approval instruction that the equipment of the approver is sent;When the examination & approval
Instruction comprising the work order by the instructions of examination & approval when, the work order is sent at least one user equipment.So can be to prevent
Only occur wrong single, leakage list etc. in quote process, ensure the correctness of the quote data of work order.
Alternatively, at least one user equipment includes, but are not limited to:Pick up user equipment, the use of client of consultant
Family equipment etc..
Alternatively, the work order is shared with least one user and is set by social software by the electronic equipment
Standby user's (such as picking up consultant, client etc.), so that the user of at least one user equipment confirms work order, together
When also make price transparent, the convenient communication with client.
S15, the electronic equipment receive the confirmation instruction based on work order generation.
In the alternative embodiment of the present invention, the confirmation instruction includes, but not limited to confirm maintenance item and/or does not tie up
Repair item, newly added accessory etc..
For example, when client receives the work order, confirmation maintenance item can be directly selected on a user interface and/or is not tieed up
Repair item etc..When not thinking the accessory of maintenance including user in the work order, client can also be directly in the user interface
Accessory of maintenance etc. is thought in input.
S16, the electronic equipment confirm to instruct according to described, update the work order.
In invention optional embodiment, described to confirm to instruct according to described, updating the work order includes:
Obtained in being instructed from confirmation and confirm to repair item and/or do not repair item, the dimension repaired item and be added to the work order
Repair in project, and/or the item that do not repair is added in the suggestion maintenance items of the work order;And/or from confirmation instructs
Newly added accessory is obtained, and obtains the corresponding quote data of the newly added accessory, the newly added accessory is corresponded to
Quote data be added to the work order in.
Alternatively, it is described to confirm that instruction include suggestion maintenance item to be confirmed.
For example, client may also need to consider to some maintenance items of vehicle, can be by maintenance item addition needed to be considered
To the suggestion maintenance item to be confirmed of the work order.The electronic equipment is also periodically sent for suggestion maintenance item to be confirmed
Remind into the equipment for picking up consultant so that pick up consultant the suggestion maintenance item to be confirmed in the work order is carried out in time with
Track return visit etc..
In the alternative embodiment of the present invention, the electronic equipment generates parts procurement application according to the work order after renewal
It is single;According to the buying object in the parts procurement request slip, the parts procurement request slip is sent to the buying object
Equipment in.For example, there are 2 suppliers in the procurement request list, procurement request is sent to Liang Ge suppliers respectively, is improved
With the communication efficiency of supplier etc..
The present invention receives the establishment instruction of work order;Receive the acquisition instruction of the corresponding accessory keyword of the work order;According to
The accessory keyword, determines the target accessory that the accessory keyword matches;According to the target accessory, the work is determined
The corresponding quote data of target accessory described in list;The work order is sent at least one user equipment;Receive based on described
The confirmation instruction of work order generation;Confirm to instruct according to described, update the work order.The present invention can quickly realize work order quotation and
Information reporting, also can quickly be linked up with supplier, while can also facilitate the service tracks in later stage etc..
As shown in Fig. 2, the functional block diagram of the preferred embodiment of work order information reporting device of the present invention.The work order information
Reporting device 21 includes receiving module 200, determining module 201, acquisition module 202, sending module 203, update module 204 and life
Into module 205.Unit alleged by the present invention refer to it is a kind of can performed by the processor of work order information reporting device 21 and
The series of computation machine program segment of fixed function can be completed, it is stored in memory.In the present embodiment, on each unit
Function will be described in detail in follow-up embodiment.
The receiving module 200 receives the establishment instruction of work order.
In the alternative embodiment of the present invention, the mode that the receiving module 200 receives the establishment instruction of work order has very
It is more, for example, the receiving module 200 triggers the instruction for creating work order control by obtaining, to obtain the establishment of work order instruction etc.
Deng.It is certainly not limited to the citing of the present invention.
The receiving module 200 receives the acquisition instruction of the corresponding accessory keyword of the work order.
In the alternative embodiment of the present invention, for the work order, the electronic equipment also obtains license plate number, and obtains car
Identification code.VIN is the abbreviation of vehicle identification code (Vehicle Identification Number, VIN).SAE standard is (beautiful
State automotive engineer learns) regulation:VIN codes are made of 17 characters, it includes but not limited to the manufacturer of vehicle, year
Generation, vehicle, body model and code, engine code, gearbox model, steering, vehicle body, front axle, rear axle, transfer box
Number and assembling place etc. information.VIN codes are the identity of automobile, can be with the identity of unique mark automobile.
When user (such as 4S shops user or maintenance factory user) has parts procurement demand, user can step on an electronic device
The matching system of vehicle accessory is recorded, vehicle identification code VIN is inputted on the matching system of vehicle accessory.Wherein, the vehicle accessory
Matching system on be stored with the relevant informations of a variety of automobiles, such as the VIN of automobile, accessory information, genuine Part No., accessory mark
Quasi- title, 4S shops reference price, accessory image etc..
Alternatively, user inputs accessory keyword on a user interface, such as shows input frame on a user interface, defeated
Enter and keyword is inputted in frame, naturally it is also possible to inputted on a user interface by other modes such as voices.The accessory keyword
It can be word and/or word, can also directly be the title of accessory.
Alternatively, show on a user interface search accessory press part, when get lookup accessory by part trigger signal when,
Show accessory classification;Obtain and the first choice of accessory classification is instructed;Target classification item is obtained from first choice instruction,
And show the corresponding accessory subdivision item of the target classification item;Obtain the to the target classification item corresponding accessory subdivision item
Two selection instructions;Target accessory subdivision item is obtained from second selection instruction.It is not very ripe so in user's vehicle accessory
When knowing, by the classification of accessory also can be quickly find required accessory, improve work efficiency, while also provide a variety of match somebody with somebody
The mode that part is searched, facilitates user to select suitable lookup mode according to self-demand.
For example, when acquisition is searched accessory and chosen by part by user, display accessory sorting item is " vehicle inspection ", " electromechanical
Maintenance-engine mechanical part " etc., when " vehicle inspection " is selected, display " vehicle inspection " is corresponding multiple to match somebody with somebody
Part segments item:" replacing front brake piece ", " replacing hand brake piece " etc., then user is received from the mesh of multiple accessories subdivision item selection
Standard configuration part segments item, such as user chooses " replacing front brake piece ".
The determining module 201 determines the target accessory that the accessory keyword matches according to the accessory keyword.
In an alternative embodiment, the accessory keyword can be word and/or word.The determining module 201 is according to described
Vehicle identification code and accessory keyword, find out and the accessory from all accessories of the corresponding vehicle of the vehicle identification code
Multiple accessories of Keywords matching;The selection instruction of the selection target accessory from the multiple accessory is received, responds the selection
Instruction, determines the target accessory.
For example, the accessory keyword is brake, brake corresponding with the vehicle identification code is found out by fuzzy matching
Relevant accessory have right front brake wheel cylinder, it is right before brake cylinder etc., personnel can select what is repaired on a user interface
Accessory is right front brake wheel cylinder, then right front brake wheel cylinder is target accessory.
In an alternative embodiment, the accessory keyword can directly be the title of accessory, the determining module 201
According to the accessory keyword, identify from all accessories of vehicle corresponding with the vehicle identification code and closed with the accessory
The matched accessory title of keyword, and the corresponding accessory of the accessory title is determined as the target accessory.
In optional implementation, the determining module 201 is from all accessories of vehicle corresponding with the vehicle identification code
Identify and segment the matched target accessory of item with the target accessory.
In an alternative embodiment, the receiving module 200 also receives the failure cause of input.Failure cause is stored in institute
State so that follow-up checks personnel check whether the target accessory in the work order matches with failure cause in work order, to reduce mistake
Work order, improve accuracy rate.
The determining module 201 determines the corresponding quotation of target accessory described in the work order according to the target accessory
Data.
In the alternative embodiment of the present invention, the determining module 201 determines that target accessory described in the work order corresponds to
Quote data include:
According to the target accessory, the corresponding parts price data of the target accessory are determined;And
According to the target accessory, the target accessory corresponding man-hour is determined.
The determining module 201 determines that the corresponding parts price data of the target accessory include following one or more
Combination:
It is described according to the target accessory in the alternative embodiment of the present invention, determine that the target accessory is corresponding and match somebody with somebody
Part price data includes:When the stock's storage for determining the target accessory is enough, reads from database and match somebody with somebody with the target
The corresponding parts price data of part;When the stock's storage for determining the target accessory is in shortage, to the offer target accessory
Supplier terminal device send inquiry instruction;The terminal device for receiving the supplier of the target accessory is based on the inquiry
Instruct the inquiry feedback information sent;According to the inquiry feedback information, the corresponding parts price number of the target accessory is updated
According to.
Alternatively, on a user interface, key inquiry control and/or display one key inquiry inquiry control are shown.Work as acquisition
When triggering the signal of the key inquiry control to user, automatically to the terminal device for the supplier for providing the target accessory
Send inquiry instruction.Thus switch without user between multiple systems, such as in the prior art, each supplier has one
Electric business platform, if the target accessory is corresponding with three suppliers, needs to log in the platform of each supplier in the prior art
Go to inquire the price, and the key inquiry control need to be only clicked in the present invention and can be inquired the price at the same time to three suppliers, without more
Inquire the price respectively on a electric business platform, so make inquiry more rapidly.
When getting the signal of user's triggering one key inquiry inquiry control, the confession of the target accessory is inquired about automatically
The inquiry feedback information for answering the terminal device of business to send.So user can directly be inquired about by key inquiry inquiry control
The inquiry feedback information of all suppliers of the target accessory.Inquiry feedback is inquired about up in each electric business platform without user
Data.
In an alternative embodiment, the acquisition module 202 obtains the target accessory that at least one terminal device is sent
Corresponding time data, at least one terminal device include following one or more kinds of combination:The target accessory
The terminal device of the terminal device of supplier, the maintenance store of the maintenance target accessory;Time data based on acquisition, determines institute
State target accessory corresponding man-hour.
Further, the determining module 201 carries out Data Analysis Services to the time data of acquisition, determines the target
Accessory corresponding man-hour.
For example, data excessive or too small in filtering out the time data of acquisition, then after the data of filtering are averaging
As corresponding formula of the target accessory etc..The method of Data Analysis Services has many kinds, however it is not limited to act of the invention
Example.In the present invention, matched somebody with somebody by the time data and the maintenance target for the multiple suppliers offer for obtaining the target accessory
The time data that multiple maintenance stores of part provide as reference, can make the time data of aftermarket attachment more accurate.
The sending module 203 sends the work order at least one user equipment.
In an alternative embodiment, sent by the work order to before at least one user equipment, the sending module 203
The work order is sent to the equipment of approver;The examination & approval that the equipment that the receiving module 200 receives the approver is sent refer to
Order;When the examination & approval instruction comprising the work order by the instructions of examination & approval when, the sending module 203 by the work order send to
At least one user equipment.It can so prevent occurring wrong list in quote process, leakage is single etc., ensure the quote data of work order
Correctness.
Alternatively, at least one user equipment includes, but are not limited to:Pick up user equipment, the use of client of consultant
Family equipment etc..
Alternatively, the work order is shared with least one user by the sending module 203 by social software
User's (such as picking up consultant, client etc.) of equipment, so that the user of at least one user equipment confirms work order,
Also make price transparent, the convenient communication with client at the same time.
The receiving module 200 receives the confirmation instruction based on work order generation.
In the alternative embodiment of the present invention, the confirmation instruction includes, but not limited to confirm maintenance item and/or does not tie up
Repair item, newly added accessory etc..
For example, when client receives the work order, confirmation maintenance item can be directly selected on a user interface and/or is not tieed up
Repair item etc..When not thinking the accessory of maintenance including user in the work order, client can also be directly in the user interface
Accessory of maintenance etc. is thought in input.
The update module 204 confirms to instruct according to described, updates the work order.
In invention optional embodiment, the update module 204 confirms to instruct according to described, updates the work order bag
Include:
Obtained in being instructed from confirmation and confirm to repair item and/or do not repair item, the dimension repaired item and be added to the work order
Repair in project, and/or the item that do not repair is added in the suggestion maintenance items of the work order;And/or from confirmation instructs
Newly added accessory is obtained, and obtains the corresponding quote data of the newly added accessory, the newly added accessory is corresponded to
Quote data be added to the work order in.
Alternatively, it is described to confirm that instruction include suggestion maintenance item to be confirmed.For example, client may be to vehicle
Some maintenance items also need to consider, can repair the suggestion to be confirmed of maintenance item needed to be considered added to the work order
.The electronic equipment also periodically sends the prompting for suggestion maintenance item to be confirmed into the equipment for picking up consultant, so that
Pick up consultant and repair item to the suggestion to be confirmed in the work order in time into line trace return visit etc..
In the alternative embodiment of the present invention, the generation module 205 is according to the work order after renewal, generation parts procurement Shen
Please be single;According to the buying object in the parts procurement request slip, the parts procurement request slip is sent to the buying pair
In the equipment of elephant.
For example, there are 2 suppliers in the procurement request list, procurement request is sent to Liang Ge suppliers respectively, is improved
With the communication efficiency of supplier etc..
The present invention receives the establishment instruction of work order;Receive the acquisition instruction of the corresponding accessory keyword of the work order;According to
The accessory keyword, determines the target accessory that the accessory keyword matches;According to the target accessory, the work is determined
The corresponding quote data of target accessory described in list;The work order is sent at least one user equipment;Receive based on described
The confirmation instruction of work order generation;Confirm to instruct according to described, update the work order.The present invention can quickly realize work order quotation and
Information reporting, also can quickly be linked up with supplier, while can also facilitate the service tracks in later stage etc..
The above-mentioned integrated unit realized in the form of software function module, can be stored in one and computer-readable deposit
In storage media.Above-mentioned software function module is stored in a storage medium, including some instructions are used so that a computer
It is each that equipment (can be personal computer, server, or network equipment etc.) or processor (processor) perform the present invention
The part steps of embodiment the method.
As shown in figure 3, the electronic equipment 3 includes at least one dispensing device 31, at least one processor 32, at least one
A processor 33, at least one reception device 34 and at least one communication bus.Wherein, the communication bus is used for realization this
Connection communication between a little components.
The electronic equipment 3 be it is a kind of can according to the instruction for being previously set or storing, it is automatic carry out numerical computations and/or
The equipment of information processing, its hardware include but not limited to microprocessor, application-specific integrated circuit (Application Specific
Integrated Circuit, ASIC), programmable gate array (Field-Programmable Gate Array, FPGA), number
Word processing device (Digital Signal Processor, DSP), embedded device etc..The electronic equipment 3 may also include network
Equipment and/or user equipment.Wherein, the network equipment includes but not limited to single network server, multiple webservers
The server group of composition or the cloud being made of a large amount of hosts or the webserver based on cloud computing (Cloud Computing),
Wherein, cloud computing is one kind of Distributed Calculation, a super virtual computing being made of the computer collection of a group loose couplings
Machine.
The electronic equipment 3, which may be, but not limited to, any type, to pass through keyboard, touch pad or voice-operated device with user
Etc. the electronic product that mode carries out human-computer interaction, for example, tablet computer, smart mobile phone, personal digital assistant (Personal
Digital Assistant, PDA), intellectual Wearable, picture pick-up device, the terminal such as monitoring device.
Network residing for the electronic equipment 3 includes, but are not limited to internet, wide area network, Metropolitan Area Network (MAN), LAN, virtual
Dedicated network (Virtual Private Network, VPN) etc..
Wherein, the reception device 34 and the dispensing device 31 can be wired sending ports, or wirelessly set
It is standby, such as including antenna assembly, for other equipment into row data communication.
The memory 32 is used for store program codes.The memory 32 can not have physical form in integrated circuit
The circuit with store function, such as RAM (Random-Access Memory, random access memory), FIFO (First In
First Out) etc..Alternatively, the memory 32 can also be the memory for having physical form, such as memory bar, TF card
(Trans-flash Card), smart media card (smart media card), safe digital card (secure digital
Card), storage facilities such as flash memory cards (flash card) etc..
The processor 33 can include one or more microprocessor, digital processing unit.The processor 33 is adjustable
With the program code stored in memory 32 to perform relevant function.For example, the unit described in Fig. 3 is stored in institute
The program code in memory 32 is stated, and as performed by the processor 53, to realize a kind of work order information report method.It is described
Processor 33 is also known as central processing unit (CPU, Central Processing Unit), is one piece of ultra-large integrated circuit,
It is arithmetic core (Core) and control core (Control Unit).
The embodiment of the present invention also provides a kind of computer-readable recording medium, is stored thereon with computer instruction, the finger
Make when being performed by the electronic equipment including one or more processors, electronic equipment is performed as described in embodiment of the method above
Work order information report method.
With reference to Fig. 1, the memory 32 in the electronic equipment 3 stores multiple instruction to realize a kind of commercial product recommending side
Method, the processor 33 can perform it is the multiple instruction so as to fulfill:Receive the establishment instruction of work order;The work order is received to correspond to
Accessory keyword acquisition instruction;According to the accessory keyword, the target accessory that the accessory keyword matches is determined;
According to the target accessory, the corresponding quote data of target accessory described in the work order is determined;The work order is sent to extremely
A few user equipment;Receive the confirmation instruction based on work order generation;Confirm to instruct according to described, update the work order.
Preferred embodiment according to the present invention, the acquisition instruction for receiving the corresponding accessory keyword of the work order include:
Receive the input instruction of accessory keyword;Or
When get search accessory by part trigger signal when, display accessory classification;Obtain the first choosing to accessory classification
Select instruction;Target classification item is obtained from first choice instruction, and shows the corresponding accessory subdivision of the target classification item
;Obtain the second selection instruction to the target classification item corresponding accessory subdivision item;Obtained from second selection instruction
Take target accessory to segment item, the target accessory is segmented into item as the accessory keyword;
It is described to be included according to the accessory keyword, the definite target accessory to match with the accessory keyword:
Obtain vehicle identification code;
According to the vehicle identification code and accessory keyword, from all accessories of the corresponding vehicle of the vehicle identification code
Find out multiple accessories with the accessory Keywords matching;The selection of selection target accessory from the multiple accessory is received to refer to
Order, responds the selection instruction, determines the target accessory;Or
According to the accessory keyword, identified from all accessories of vehicle corresponding with the vehicle identification code and institute
The accessory title of accessory Keywords matching is stated, and the corresponding accessory of the accessory title is determined as the target and is matched somebody with somebody
Part;Identified from all accessories of vehicle corresponding with the vehicle identification code and segment the matched mesh of item with the target accessory
Standard configuration part.
Preferred embodiment according to the present invention, it is described according to the target accessory, determine target accessory described in the work order
Corresponding quote data includes:According to the target accessory, the corresponding parts price data of the target accessory are determined;
According to the target accessory, the target accessory corresponding man-hour is determined.
Preferred embodiment according to the present invention, it is described according to the target accessory, determine the corresponding accessory of the target accessory
Price data includes following one or more kinds of combinations:
When the stock's storage for determining the target accessory is enough, read from database corresponding with the target accessory
Parts price data;Or
When the stock's storage for determining the target accessory is in shortage, to the terminal for the supplier for providing the target accessory
Equipment sends inquiry instruction;Receive the inquiry that the terminal device of the supplier of the target accessory is sent based on the inquiry instruction
Feedback information;According to the inquiry feedback information, the corresponding parts price data of the target accessory are updated.
Preferred embodiment according to the present invention, the multiple instruction that the processor 33 performs further include:According to the target
Accessory, before determining the target accessory corresponding man-hour, obtains the target accessory pair that at least one terminal device is sent
The time data answered, at least one terminal device include following one or more kinds of combination:The confession of the target accessory
Terminal device, the terminal device for the maintenance store for repairing the target accessory for answering business;
Time data based on acquisition, determines the target accessory corresponding man-hour.
Preferred embodiment according to the present invention, the multiple instruction that the processor 33 performs further include:Sent out by the work order
Send to before at least one user equipment, the work order is sent to the equipment of approver;
Receive the examination & approval instruction that the equipment of the approver is sent;
When the examination & approval instruction comprising the work order by the instructions of examination & approval when, the work order is sent at least one use
Family equipment.
Preferred embodiment according to the present invention, it is described to confirm to instruct according to described, update the work order include it is following a kind of or
The a variety of combination of person:
Obtained in being instructed from confirmation and confirm to repair item and/or do not repair item, the dimension repaired item and be added to the work order
Repair in project, and/or the item that do not repair is added in the suggestion maintenance items of the work order;Or
Newly added accessory is obtained in being instructed from confirmation, and obtains the corresponding quote data of the newly added accessory, will
The corresponding quote data of the newly added accessory is added in the work order.
Preferred embodiment according to the present invention, the multiple instruction that the processor 33 performs further include:
On a user interface, key inquiry control and/or display one key inquiry inquiry control are shown.
Preferred embodiment according to the present invention, the multiple instruction that the processor 33 performs further include:According to the confirmation
Instruction, after updating the work order, according to the work order after renewal, generates parts procurement request slip;
According to the buying object in the parts procurement request slip, the parts procurement request slip is sent to the buying
In the equipment of object.
Although combining each embodiment herein, invention has been described, however, implementing the present invention for required protection
During, those skilled in the art are by checking the attached drawing, disclosure and the appended claims, it will be appreciated that and it is real
Other changes of the existing open embodiment.In the claims, " comprising " (comprising) word is not excluded for other compositions
Part or step, "a" or "an" are not excluded for multiple situations.Single processor or other units can realize claim
In some functions enumerating.Mutually different has been recited in mutually different dependent some measures, it is not intended that these are arranged
Apply to combine and produce good effect.
In several embodiments provided by the present invention, it should be understood that disclosed system, apparatus and method can be with
Realize by another way.For example, device embodiment described above is only schematical, for example, the module
Division, is only a kind of division of logic function, can there is other dividing mode when actually realizing.
The module illustrated as separating component may or may not be physically separate, be shown as module
The component shown may or may not be physical location, you can with positioned at a place, or can also be distributed to multiple
In network unit.Some or all of module therein can be selected to realize the mesh of this embodiment scheme according to the actual needs
's.
In addition, each function module in each embodiment of the invention can be integrated in a processing unit, can also
That each unit is individually physically present, can also two or more units integrate in a unit.Above-mentioned integrated list
Member can both be realized in the form of hardware, can also be realized in the form of hardware adds software function module.
It will be understood by those skilled in the art that the embodiment of the present invention can be provided as method, apparatus (equipment) or computer journey
Sequence product.Therefore, in terms of the present invention can use complete hardware embodiment, complete software embodiment or combine software and hardware
The form of embodiment.Moreover, the present invention can use the calculating for wherein including computer usable program code in one or more
The computer program that machine usable storage medium is implemented on (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.)
The form of product.Computer program is stored/distributed in suitable medium, is provided together with other hardware or one as hardware
Part, can also use other distribution forms, such as pass through the wired or wireless telecommunication systems of Internet or other.
The present invention be with reference to the embodiment of the present invention method, apparatus (equipment) and computer program product flow chart with/
Or block diagram describes.It should be understood that can be realized by computer program instructions each flow in flowchart and/or the block diagram and/
Or the flow in square frame and flowchart and/or the block diagram and/or the combination of square frame.These computer program instructions can be provided
To the processor of all-purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce one
A machine so that the instruction performed by computer or the processor of other programmable data processing devices, which produces, to be used for realization
The device for the function of being specified in one flow of flow chart or multiple flows and/or one square frame of block diagram or multiple square frames.
These computer program instructions, which may also be stored in, can guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works so that the instruction being stored in the computer-readable memory, which produces, to be included referring to
Make the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one square frame of block diagram or
The function of being specified in multiple square frames.
These computer program instructions can be also loaded into computer or other programmable data processing devices so that counted
Series of operation steps is performed on calculation machine or other programmable devices to produce computer implemented processing, thus in computer or
The instruction performed on other programmable devices is provided and is used for realization in one flow of flow chart or multiple flows and/or block diagram one
The step of function of being specified in a square frame or multiple square frames.
Although with reference to specific features and embodiment, invention has been described, it is clear that, do not departing from this hair
In the case of bright spirit and scope, various modifications and combinations can be carried out to it.Correspondingly, the specification and drawings are only institute
The exemplary illustration of the invention that attached claim is defined, and be considered as covered in the scope of the invention any and all and repair
Change, change, combining or equivalent.Obviously, those skilled in the art various changes and modifications can be made to the invention without
Depart from the spirit and scope of the present invention.If in this way, these modifications and changes of the present invention belong to the claims in the present invention and its
Within the scope of equivalent technologies, then the present invention is also intended to comprising including these modification and variations.
Claims (10)
- A kind of 1. work order information report method, it is characterised in that the described method includes:Receive the establishment instruction of work order;Receive the acquisition instruction of the corresponding accessory keyword of the work order;According to the accessory keyword, the target accessory that the accessory keyword matches is determined;According to the target accessory, the corresponding quote data of target accessory described in the work order is determined;The work order is sent at least one user equipment;Receive the confirmation instruction based on work order generation;Confirm to instruct according to described, update the work order.
- 2. according to the method described in claim 1, it is characterized in that, described receive obtaining for the corresponding accessory keyword of work order Instruction fetch includes:Receive the input instruction of accessory keyword;OrWhen get search accessory by part trigger signal when, display accessory classification;Obtain and the first choice of accessory classification is referred to Order;Target classification item is obtained from first choice instruction, and shows the corresponding accessory subdivision item of the target classification item;Obtain Take the second selection instruction to the target classification item corresponding accessory subdivision item;Target is obtained from second selection instruction Accessory segments item, and the target accessory is segmented item as the accessory keyword;It is described to be included according to the accessory keyword, the definite target accessory to match with the accessory keyword:Obtain vehicle identification code;According to the vehicle identification code and accessory keyword, searched from all accessories of the corresponding vehicle of the vehicle identification code Go out multiple accessories with the accessory Keywords matching;The selection instruction of the selection target accessory from the multiple accessory is received, The selection instruction is responded, determines the target accessory;OrAccording to the accessory keyword, identify from all accessories of vehicle corresponding with the vehicle identification code and match somebody with somebody with described The accessory title of part Keywords matching, and the corresponding accessory of the accessory title is determined as the target accessory; OrIdentified from all accessories of vehicle corresponding with the vehicle identification code matched with target accessory subdivision item Target accessory.
- 3. according to the method described in claim 1, it is characterized in that, described according to the target accessory, determine in the work order The corresponding quote data of the target accessory includes:According to the target accessory, the corresponding parts price data of the target accessory are determined;According to the target accessory, the target accessory corresponding man-hour is determined.
- 4. according to the method described in claim 3, it is characterized in that, described according to the target accessory, determine that the target is matched somebody with somebody The corresponding parts price data of part include following one or more kinds of combinations:When the stock's storage for determining the target accessory is enough, accessory corresponding with the target accessory is read from database Price data;OrWhen the stock's storage for determining the target accessory is in shortage, to the terminal device for the supplier for providing the target accessory Send inquiry instruction;Receive the inquiry feedback that the terminal device of the supplier of the target accessory is sent based on the inquiry instruction Data;According to the inquiry feedback information, the corresponding parts price data of the target accessory are updated.
- 5. according to the method described in claim 3, it is characterized in that, according to the target accessory, the target accessory is determined Before corresponding man-hour, the method further includes:Obtain the corresponding time data of the target accessory that at least one terminal device is sent, at least one terminal device Including following one or more kinds of combination:The terminal device of the supplier of the target accessory, repair the target accessory The terminal device of maintenance store;Time data based on acquisition, determines the target accessory corresponding man-hour.
- 6. method according to any one of claims 1 to 5, it is characterised in that sent by the work order at least one Before user equipment, the method further includes:The work order is sent to the equipment of approver;Receive the examination & approval instruction that the equipment of the approver is sent;When the examination & approval instruction comprising the work order by the instructions of examination & approval when, the work order is sent at least one user and is set It is standby.
- 7. method according to any one of claims 1 to 5, it is characterised in that it is described to confirm to instruct according to described, update institute Stating work order includes following one or more kinds of combination:Obtained in being instructed from confirmation and confirm to repair item and/or do not repair item, the maintenance item for repairing item and being added to the work order In mesh, and/or by it is described do not repair item added to the work order suggestion maintenance items in;OrNewly added accessory is obtained in being instructed from confirmation, and obtains the corresponding quote data of the newly added accessory, by described in The corresponding quote data of newly added accessory is added in the work order.
- 8. method according to any one of claims 1 to 5, it is characterised in that the method further includes:On a user interface, key inquiry control and/or display one key inquiry inquiry control are shown.
- 9. method according to any one of claims 1 to 5, it is characterised in that confirm to instruct according to described, described in renewal After work order, the method further includes:According to the work order after renewal, parts procurement request slip is generated;According to the buying object in the parts procurement request slip, the parts procurement request slip is sent to the buying object Equipment in.
- 10. a kind of electronic equipment, it is characterised in that the electronic equipment includes memory and processor, and the processor is used for The computer program that stores is performed in memory to realize that work order information as in one of claimed in any of claims 1 to 9 reports Method.
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