CN105894297A - Automobile information association system - Google Patents
Automobile information association system Download PDFInfo
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- CN105894297A CN105894297A CN201510001121.2A CN201510001121A CN105894297A CN 105894297 A CN105894297 A CN 105894297A CN 201510001121 A CN201510001121 A CN 201510001121A CN 105894297 A CN105894297 A CN 105894297A
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- information
- automobile
- repaired
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- vehicle
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Vehicle Cleaning, Maintenance, Repair, Refitting, And Outriggers (AREA)
Abstract
The invention relates to an automobile information association system, which comprises a background data maintenance end, a basic data processing module, an arithmetic logic module and a user end, wherein the background data maintenance end is used for maintaining engineering logic data; the basic data processing module is used for sorting a plurality pieces of automobile model information, a plurality pieces of automobile part information and a plurality pieces of maintenance information, so as to determine a first corresponding relation among the maintenance information, the automobile model information and the automobile part information; the arithmetic logic module is used for determining the maintenance information corresponding to an automobile to be maintained according to the first corresponding relation and the automobile model information and/or the automobile part information of the automobile to be maintained; and the user end is used for receiving the automobile model information and/or the automobile part information of the automobile to be maintained input by a user, and displaying the maintenance information corresponding to an automobile to be maintained to the user. The automobile information association system can determine the maintenance information and claim information quickly and accurately according to the automobile model information and/or the automobile part information, significantly increases automobile maintenance efficiency, and enhances satisfaction degree of the user.
Description
Technical field
The present invention relates to automobile technical field, more particularly, it relates to a kind of automobile information interconnected system.
Background technology
Along with automobile spreads in the life of people, auto repair, maintenance, system update also become people's everyday exposure
Field.Auto repair, maintenance, the efficient and convenient of system update are also had higher requirement by user.
In the servicing manual provided in prior art and the product determining claim code in man-hour, user is by catalogue rope
Draw and enter layer by layer, by brand, vehicle, year money, the packet of parts assembly and subsystem packet, finally arrive specific to maintenance operation
Find required maintenance step, determine that claiming damages man-hour is also to be scanned for by similar method.Due to auto parts kind
Complexity and the multiformity of maintenance operation, the method by user's voluntary election repair message and claim code in man-hour is not convenient and inaccurate
Really, reducing the frequency of maintenance station use and maintenance handbook, be unfavorable for the guarantee of repair quality, Vehicle manufacturers is to vehicle simultaneously
Aftermarket Claims information and quality performance cannot be accurately positioned.
Additionally, the market maintenance along with automobile grows with each passing day, vehicle year and automobile type configuration storage become increasingly complex, past
Multiple car system, different configuration of part maintenance operation information, user is included under code man-hour toward same maintenance step or claim
After selecting layer by layer to enter by directory index, in addition it is also necessary to specifically determine further combined with vehicle configuration；And owing to vehicle is joined
Putting the engineering logic relating to complexity, user often cannot find correct repair message and claim information.
For after-sales service, it is difficult to navigate to repair message and claim information accurately, causes 4S shop or other client's warps
Often without reference to servicing manual carrying out maintenance operation when so that repair quality has no idea to ensure, a repair rate of vehicle
Reducing, and choosing mistake claim code in man-hour can make extend whole maintenance time in the claim work in later stage, returning station rate increases, directly
Connect reduction CSAT.It addition, according to the three guarantees policy that country implements at present, exceeding the time limit maintenance frequency and maintenance time can be directly
Cause moving back car.
Therefore, how to make to enter into each car of maintenance station, determine its required repair message and rope rapidly and accurately
Compensation information, is that those skilled in the art expect to solve the technical problem that.
Summary of the invention
It is an object of the invention to provide and a kind of can determine the repair message required for vehicle and claim information rapidly and accurately
System.
For achieving the above object, the present invention provides following technical scheme:
A kind of automobile information interconnected system, including such as lower module: back-end data safeguards end, its maintenance engineering logical data；Wherein, work
Journey logical data at least includes a plurality of automotive type information, a plurality of auto parts information and a plurality of repair message；At basic data
Reason module, safeguards end communication with back-end data, and it arranges a plurality of automotive type information, a plurality of auto parts information and a plurality of dimension
Repair information, to determine the first corresponding relation between repair message and automotive type information, auto parts information；Arithmetic logic mould
Block, communicates with basic data processing module, its according to the automotive type information of vehicle to be repaired and/or auto parts information and
First corresponding relation, determines the repair message corresponding to vehicle to be repaired；User side, with operation logical module communication and user
Interact, its automotive type information receiving the vehicle to be repaired that user inputs and/or auto parts information, and to user
Repair message corresponding to vehicle to be repaired is shown.
Preferably, engineering logical data also includes a plurality of claim information, and wherein, basic data processing module also arranges a plurality of
Claim information, to determine the second corresponding relation between claim information and repair message；Operation logical module is corresponding always according to second
Relation, determines the claim information corresponding to vehicle to be repaired.
Preferably, operation logical module is additionally based upon and judges whether vehicle to be repaired is under warranty and determine corresponding to be repaired
The claim information of vehicle.
The automobile information interconnected system that the present invention provides, it is possible to the most accurate according to automotive type information and/or auto parts information
Really determining repair message and claim information, this system can also be embedded in current repair message exploitation and delivery system.?
When vehicle needs repairing, user only need to input the Vehicle Identify Number of vehicle to be repaired and accessory number to be replaced, and system can automatic screening
Servicing manual information and the follow-up claim letters in man-hour pursuing a claim required such as the specific purpose tool needed for going out the maintenance of this car or changing accessory
Breath, thus significantly improve the efficiency of auto repair, promote the satisfaction of user.
Accompanying drawing explanation
Fig. 1 illustrates the module map of the automobile information interconnected system that one embodiment of the invention provides.
Fig. 2 illustrates the data structure schematic diagram of engineering logical data according to an embodiment of the invention.
Fig. 3 illustrates that automobile information interconnected system according to an embodiment of the invention determines repair message and the rope of vehicle to be repaired
The flow chart of compensation information.
Detailed description of the invention
As it is shown in figure 1, the automobile information interconnected system that one embodiment of the invention provides includes that back-end data safeguards end 100, base
Plinth data processing module 110, operation logical module 120 and user side 130.
Back-end data safeguards end 100 maintenance engineering logical data；
" the engineering logical data " of indication of the present invention at least includes that various types of automotive type information, various types of auto parts are believed
Breath and various types of repair message (such as servicing manual information).
Engineering logical data may also include claim information (such as claim information in man-hour), vehicle directory information, company standard letter
Breath, engineering configuration logical message etc..These information may be respectively derived from different systems, such as, derives from manufacturing system
System, marketing system, imported car data warehouse etc..As shown in Figure 2.
Basic data processing module 110 safeguards that with back-end data end 100 communicates, and it arranges a plurality of automotive type information, a plurality of
Auto parts information and a plurality of repair message, to determine between repair message and automotive type information, auto parts information
One corresponding relation.
Specifically, the first corresponding relation is the corresponding relation between set, and it may be multi-to-multi correspondence, one-to-many pair
Should, or many-one is corresponding.For any bar automotive type information, likely correspond to a plurality of auto parts information, and any bar vapour
Car parts information likely corresponds to a unique repair message (such as servicing manual information), it is also possible to corresponding to a plurality of maintenance letter
Breath.In turn, any bar repair message is also possibly corresponding to one or more auto parts information, and corresponding to unique one
Automotive type information.
Operation logical module 120 communicates with basic data processing module 110, and it is according to the automotive type information of vehicle to be repaired
And/or auto parts information and the first corresponding relation, determine the repair message corresponding to vehicle to be repaired.
Specifically, operation logical module 120 reads automotive type information and/or the automobile of vehicle to be repaired from user side 130
Parts information, and the maintenance letter of vehicle to be repaired is filtered out according to the first corresponding relation determined by basic data processing module 110
Breath (such as servicing manual information).
User side 130 communicates with operation logical module 120 and interacts with user, and it receives the to be repaired of user's input
The automotive type information of vehicle and/or auto parts information, and to user, the repair message corresponding to vehicle to be repaired is shown.
User side 130 can include display screen and contact panel, and user inputs the automobile of vehicle to be repaired by contact panel
Vehicle information and/or auto parts information, and the repair message of above-mentioned vehicle to be repaired is displayed to the user that by display screen.
Additionally, user can user side 130 display repair message content on can directly link jump to other be correlated with
Maintenance operation and the claim information of corresponding vehicle year money.
According to the further improvement of above-described embodiment, in the case of engineering logical data also includes a plurality of claim information, base
Plinth data processing module 110 also arranges a plurality of claim information, to determine the corresponding pass of second between claim information and repair message
System；Operation logical module 120, always according to the second corresponding relation, determines the claim information corresponding to vehicle to be repaired.
Specifically, operation logical module 120 be also based on judging vehicle to be repaired whether be under warranty determine corresponding to
The claim information of vehicle to be repaired.
In the case of improving further, above-mentioned automobile information interconnected system may also include the single generation module of claim, user side
The display option that is still under warranty based on vehicle to be repaired chooses whether to submit to claim single for user, if user selects to submit to, and rope
Pay for single i.e. based on vehicle to be repaired claim information of generation module and generate claim list.
According to embodiments of the invention, auto parts information includes UPC/FNA (Uniform Parts Classification/
Functional Name Address) information.Automotive type information includes VIN information.
According to VIN information, repair message can be mapped by automobile information interconnected system with automotive type information；Foundation
UPC/FNA information, repair message can be mapped by automobile information interconnected system with auto parts information.
Fig. 3 illustrates that automobile information interconnected system determines repair message and the flow chart of claim information of vehicle to be repaired.
Flow process shown in Fig. 3 such as comprises the steps: to input the VIN information of vehicle to be repaired, renewal part number；Carry out
VIN data rule verifies；Determine the vehicle information etc. of this vehicle；Determine the parts information needed for this vehicle；Judge that this part is
No it is applicable to this vehicle；Determine the servicing manual entry that this parts information is corresponding；Judge whether servicing manual includes keeping in repair step；
Servicing manual content is jumped to by link；Judge whether vehicle is under warranty；Judge that this part is in conjunction with claim information in man-hour
No it is under warranty；Jump to claim damages handbook content in man-hour by link；Select to submit to claim single.
In the maintenance operation test of 20 simulated not money in the same year and brand vehicle, the automobile information that above-described embodiment provides
Interconnected system has reached 99.57% to the accuracy of repair message and claim information sifting, significantly improves the once reparation of vehicle
Rate.
Automobile information interconnected system can also be embedded in repair message of the prior art exploitation and delivery system, thus can
To set up easily and to implement.
Above-mentioned information of vehicles interconnected system can allow production days of user's quick obtaining vehicle to be repaired and relevant configuration situation,
System can the most still be under warranty by this vehicle of automatic decision, and whether the maintenance operation carried out can be claimed damages.These all allow vehicle
Time and the cost of maintenance are reduced, and also allow the satisfaction of user be substantially improved.
Claims (6)
1. an automobile information interconnected system, including such as lower module:
Back-end data safeguards end, its maintenance engineering logical data；Wherein, described engineering logical data at least includes a plurality of Automobile
Type information, a plurality of auto parts information and a plurality of repair message；
Basic data processing module, safeguards end communication with described back-end data, and it arranges described a plurality of automotive type information, a plurality of
Auto parts information and a plurality of repair message, to determine described repair message and described automotive type information, described auto parts
The first corresponding relation between information；
Operation logical module, communicates with described basic data processing module, and it is according to the described automotive type information of vehicle to be repaired
And/or described auto parts information and described first corresponding relation, determine the repair message corresponding to described vehicle to be repaired；
User side, with described operation logical module communication interacting with user, it receives the car described to be repaired of user's input
Automotive type information and/or auto parts information, and to user illustrate corresponding to described vehicle to be repaired maintenance believe
Breath.
Interconnected system the most according to claim 1, it is characterised in that described engineering logical data also includes a plurality of letter of claims
Breath, wherein,
Described basic data processing module also arranges described a plurality of claim information, to determine described claim information and described repair message
Between the second corresponding relation；
Described operation logical module, always according to described second corresponding relation, determines the claim information corresponding to described vehicle to be repaired.
Interconnected system the most according to claim 2, it is characterised in that described operation logical module is additionally based upon described in judgement to be waited to tie up
Whether repairing is under warranty determines the claim information corresponding to described vehicle to be repaired.
Interconnected system the most according to claim 3, it is characterised in that described system also includes claiming damages single generation module, described
User side is still under warranty based on described vehicle to be repaired and shows that option chooses whether to submit to claim single for user, if user's choosing
Selecting submission, it is single that described claim list generation module claim information based on described vehicle to be repaired generates described claim.
Interconnected system the most according to claim 1, it is characterised in that described auto parts information includes UPC/FNA information.
Interconnected system the most according to claim 1, it is characterised in that described automotive type information includes VIN information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510001121.2A CN105894297A (en) | 2015-01-04 | 2015-01-04 | Automobile information association system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510001121.2A CN105894297A (en) | 2015-01-04 | 2015-01-04 | Automobile information association system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN105894297A true CN105894297A (en) | 2016-08-24 |
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ID=56998807
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201510001121.2A Pending CN105894297A (en) | 2015-01-04 | 2015-01-04 | Automobile information association system |
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106600418A (en) * | 2016-11-11 | 2017-04-26 | 中国平安财产保险股份有限公司 | Method and system for deleting mutually inclusive loss assessment project in intelligent loss assessment of car insurance |
| CN106776681A (en) * | 2016-11-04 | 2017-05-31 | 中国平安财产保险股份有限公司 | The maintaining method and system of accessory data in a kind of vehicle insurance accessory database |
| CN107818103A (en) * | 2016-09-12 | 2018-03-20 | 阿里巴巴集团控股有限公司 | The method and device of data object information is provided |
| WO2018205904A1 (en) * | 2017-05-08 | 2018-11-15 | 周凯 | Vehicle loss assessment method, loss assessment client and computer readable medium |
| CN109214528A (en) * | 2018-08-17 | 2019-01-15 | 山东临工工程机械有限公司 | Engineering mechanical device maintenance service system and its feedback method |
| CN112749816A (en) * | 2021-04-06 | 2021-05-04 | 上海臻势汽车科技有限公司 | Method and system for vehicle damage assessment and part selection |
| CN114926184A (en) * | 2021-02-02 | 2022-08-19 | 华晨宝马汽车有限公司 | Method, system and apparatus for optimizing claims cost recovery process |
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| CN103699392A (en) * | 2014-01-03 | 2014-04-02 | 深圳市道通科技有限公司 | Method and system for fast positioning of automobile diagnostic function |
| CN103985016A (en) * | 2014-05-27 | 2014-08-13 | 南京利维斯通自控科技有限公司 | Vehicle failure and maintenance information management platform |
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Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN103699392A (en) * | 2014-01-03 | 2014-04-02 | 深圳市道通科技有限公司 | Method and system for fast positioning of automobile diagnostic function |
| CN103985016A (en) * | 2014-05-27 | 2014-08-13 | 南京利维斯通自控科技有限公司 | Vehicle failure and maintenance information management platform |
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107818103A (en) * | 2016-09-12 | 2018-03-20 | 阿里巴巴集团控股有限公司 | The method and device of data object information is provided |
| CN107818103B (en) * | 2016-09-12 | 2023-01-24 | 阿里巴巴集团控股有限公司 | Method and device for providing data object information |
| CN106776681A (en) * | 2016-11-04 | 2017-05-31 | 中国平安财产保险股份有限公司 | The maintaining method and system of accessory data in a kind of vehicle insurance accessory database |
| CN106600418A (en) * | 2016-11-11 | 2017-04-26 | 中国平安财产保险股份有限公司 | Method and system for deleting mutually inclusive loss assessment project in intelligent loss assessment of car insurance |
| WO2018205904A1 (en) * | 2017-05-08 | 2018-11-15 | 周凯 | Vehicle loss assessment method, loss assessment client and computer readable medium |
| CN109214528A (en) * | 2018-08-17 | 2019-01-15 | 山东临工工程机械有限公司 | Engineering mechanical device maintenance service system and its feedback method |
| CN114926184A (en) * | 2021-02-02 | 2022-08-19 | 华晨宝马汽车有限公司 | Method, system and apparatus for optimizing claims cost recovery process |
| CN112749816A (en) * | 2021-04-06 | 2021-05-04 | 上海臻势汽车科技有限公司 | Method and system for vehicle damage assessment and part selection |
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Application publication date: 20160824 |
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