JP2020201555A - Vehicle allocation management device - Google Patents

Abstract

To reduce a load on a taxi crew.SOLUTION: A vehicle allocation management device 1 includes: a vehicle allocation demand reception section 132 for receiving a vehicle allocation demand to demand allocation of a taxi from a user terminal 2; an empty vehicle identification section 133 for identifying multiple empty taxis when the vehicle allocation demand reception section 132 receives a vehicle allocation demand; a vehicle allocation request section 134 for performing a vehicle allocation request corresponding to a vehicle allocation demand over a predetermined response period to a first taxi identified by the empty vehicle identification section 133, so as to receive an approval of a vehicle allocation request, and also performing a vehicle allocation request to a second taxi identified by the empty vehicle identification section 133 before the response period elapses, so as to receive an approval of a vehicle allocation request; and a vehicle allocation instruction section 135 for instructing vehicle allocation to a taxi which has received an approval of a vehicle allocation request.SELECTED DRAWING: Figure 2

Description

The present invention relates to a vehicle allocation management device that manages taxi allocation.

Conventionally, there is known a device that identifies an empty taxi and requests a taxi to be dispatched when receiving a dispatch request from a taxi user. For example, Patent Document 1 discloses a vehicle allocation system that, when receiving vehicle allocation request information from a user's terminal, transfers the vehicle allocation request information to each taxi and receives consent for vehicle allocation from the crew.

Japanese Unexamined Patent Publication No. 2003-281692

The distribution system described in Patent Document 1 is used because it transmits vehicle allocation request information to all taxis corresponding to the system and selects the taxi with the earliest scheduled vehicle allocation time from the taxis for which the crew has consented to the vehicle allocation. The convenience of the person is high.

On the other hand, even if the taxi crew accepts the dispatch request, other crew members may consent first and respond to the dispatch request. In particular, if there are many taxis that support the distribution system, even if the taxi crew accepts the dispatch request, it is often not possible to respond to the dispatch request because the other crew members have consented first. , It will be a burden for taxi crews.

Therefore, the present invention has been made in view of these points, and one of the objects of the present invention is to provide a vehicle allocation management device capable of reducing the burden on taxi crew members.

The vehicle allocation management device according to the first aspect of the present invention includes a vehicle allocation request reception unit that receives a vehicle allocation request requesting a taxi allocation from a user's terminal, and an empty vehicle when the vehicle allocation request reception unit receives the vehicle allocation request. A vehicle allocation request corresponding to the vehicle allocation request is made to the vacant vehicle identification unit that specifies a plurality of taxis and the first taxi specified by the vacant vehicle identification unit for a predetermined response period, and the approval of the vehicle allocation request is accepted. Before the response period elapses, a vehicle allocation request is made to the second taxi specified by the vacant vehicle identification unit, and a vehicle allocation request unit that accepts the approval of the vehicle allocation request and a taxi that accepts the approval of the vehicle allocation request are instructed to dispatch the taxi. It is equipped with a vehicle allocation instruction unit to perform.

The vehicle allocation request reception unit receives the vehicle allocation request including the user's boarding position information from the terminal, and the vacant vehicle identification unit is included in the vehicle allocation request when the vehicle allocation request reception unit receives the vehicle allocation request. A plurality of empty taxis existing within a predetermined range from the position indicated by the boarding position information may be specified.

The vehicle allocation request unit may make the vehicle allocation request in order from the taxi closest to the position indicated by the boarding position information among the plurality of taxis specified by the empty vehicle identification unit.
When the vehicle allocation instruction unit receives the approval of the vehicle allocation request from the first taxi and the second taxi, the vehicle allocation instruction unit may give the vehicle allocation instruction to the taxi that has received the approval of the vehicle allocation request first.

In the vehicle allocation management device, the vehicle allocation requesting unit accepts the vehicle allocation request from the first crew terminal used by the crew of the first taxi or the second crew terminal used by the crew of the second taxi. Upon acceptance, the other crew terminal may further be provided with a notification unit for notifying information indicating that the acceptance of the vehicle allocation request from the crew terminal is not accepted.

When the vehicle allocation request unit receives the approval of the vehicle allocation request from the first crew terminal or the second crew terminal, and then receives the approval of the vehicle allocation request from the other crew terminal, the notification unit is concerned. The other crew terminal may be notified of information indicating that the acceptance of the vehicle allocation request is not accepted.

According to the present invention, the effect of reducing the burden on the taxi crew can be achieved as an example.

It is a figure for demonstrating the outline of the vehicle allocation management system which concerns on this embodiment. It is a figure which shows the structure of the vehicle allocation management apparatus which concerns on this embodiment. It is a figure which shows an example of the taxi information which concerns on this embodiment. It is a figure which shows the structure of the crew terminal which concerns on this embodiment. It is a figure for demonstrating the vehicle dispatch request which concerns on this embodiment. It is a figure which shows an example of the vehicle dispatch request screen which concerns on this embodiment. It is a figure which shows an example of the vehicle allocation instruction screen which concerns on this embodiment. It is a figure which shows an example of the vehicle dispatch request cancellation screen which concerns on this embodiment. It is a flowchart which shows the flow of processing in the vehicle allocation management apparatus which concerns on this embodiment. It is a flowchart following FIG.

[Overview of vehicle allocation management system S]
FIG. 1 is a diagram for explaining an outline of the vehicle allocation management system S according to the present embodiment. The vehicle allocation management system S is a system for managing taxi allocation, and includes a vehicle allocation management device 1, a user terminal 2, and a crew terminal 3.

The vehicle allocation management device 1 is a server that manages taxi allocation, and is connected to a plurality of user terminals 2 and a plurality of crew terminals 3 via a communication network such as the Internet. The user terminal 2 is, for example, a smartphone used by a user who uses a taxi, and a vehicle dispatch application for dispatching a taxi is installed. The crew terminal 3 is, for example, a smartphone or tablet used by a taxi crew, and a crew application for accepting a taxi dispatch consent or instructing a taxi dispatch is installed on the crew terminal 3.

In the present embodiment, the vehicle allocation application of the user terminal 2 transmits a vehicle allocation request requesting a taxi allocation to the vehicle allocation management device 1 in response to a user operation. When the vehicle allocation management device 1 receives a vehicle allocation request from the user terminal 2, it identifies an empty taxi. When a plurality of empty taxis are specified, the vehicle allocation management device 1 makes a vehicle allocation request corresponding to the vehicle allocation request to the crew terminal 3 of the first taxi (first taxi) over a predetermined response period. Accept the approval of the dispatch request from the crew of the first taxi.

The vehicle allocation management device 1 has a response period when the crew member of the first taxi does not approve the vehicle allocation request even after a predetermined period shorter than the response period elapses after the vehicle allocation request is made to the first taxi. Before the lapse of time, a vehicle allocation request is made to the crew terminal 3 of the second taxi (second taxi), and the approval of the vehicle allocation request is accepted from the crew of the second taxi.

After that, the vehicle allocation management device 1 elapses the response period if the crew member of the second taxi does not approve the vehicle allocation request even after the first period has passed since the vehicle allocation request was made to the second taxi. Prior to this, a dispatch request is made to the crew terminal 3 of the third taxi (third taxi), and the crew of the third taxi accepts the dispatch request.

In the example shown in FIG. 1, the vehicle allocation management device 1 accepts the approval of the vehicle allocation request from the third taxi. When the vehicle allocation management device 1 receives the approval of the vehicle allocation request, the vehicle allocation management device 1 instructs the taxi that has accepted the vehicle allocation request to allocate the vehicle, and notifies the user terminal 2 of the reception information indicating that the vehicle allocation corresponding to the vehicle allocation request has been performed. To do.

In this way, the vehicle allocation management device 1 requests the allocation of a taxi different from the taxi after the vehicle allocation request is made to one taxi and before the response period of the taxi ends. By doing so, the consent request is made to each of the plurality of taxis in order, so that the probability that the other crew members will consent first can be reduced. In addition, since the vehicle allocation management device 1 also requests the other taxis to dispatch the taxi within the response period of the consent of one taxi, the vehicle allocation request is made to the other taxi after the response period of the consent of one taxi has elapsed. It is possible to shorten the time required to accept the approval of the vehicle allocation request as compared with the case of doing so. Therefore, the vehicle allocation management device 1 can secure the convenience of the user while reducing the burden on the taxi crew.

[Configuration of vehicle allocation management device 1]
Subsequently, the configuration of the vehicle allocation management device 1 will be described. FIG. 2 is a diagram showing a configuration of a vehicle allocation management device 1 according to the present embodiment. As shown in FIG. 2, the vehicle allocation management device 1 includes a communication unit 11, a storage unit 12, and a control unit 13.

The communication unit 11 is a communication interface for communicating with the user terminal 2 and the crew terminal 3 via a communication network such as the Internet.
The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The storage unit 12 stores a program executed by the control unit 13. For example, the storage unit 12 stores a vehicle allocation management program that causes the control unit 13 to function as a state identification unit 131, a vehicle allocation request reception unit 132, an empty vehicle identification unit 133, a vehicle allocation request unit 134, and a vehicle allocation instruction unit 135.

Further, the storage unit 12 stores the taxi information in which the vehicle identification information for identifying the taxi, the vehicle position information indicating the position of the taxi, and the state information indicating the state of the taxi are associated with each other. The vehicle position information is, for example, information indicating the longitude and latitude where the taxi is located. In addition, the status information includes "empty vehicle", "dispatch", and "actual vehicle". The state information may be, for example, code information in which numbers and symbols are combined.

FIG. 3 is a diagram showing an example of taxi information according to the present embodiment. As shown in FIG. 3, it can be confirmed that the vehicle identification information, the vehicle position information, and the state information are associated with each of the plurality of taxis.

The control unit 13 is, for example, a CPU (Central Processing Unit). The control unit 13 functions as a state identification unit 131, a vehicle allocation request reception unit 132, an empty vehicle identification unit 133, a vehicle allocation request unit 134, and a vehicle allocation instruction unit 135 by executing the vehicle allocation management program stored in the storage unit 12. .. Details of these functions will be described later.

[Configuration of crew terminal 3]
Subsequently, the configuration of the crew terminal 3 will be described. FIG. 4 is a diagram showing the configuration of the crew terminal 3 according to the present embodiment. As shown in FIG. 4, the crew terminal 3 includes a communication unit 31, an operation unit 32, a display unit 33, a storage unit 34, and a control unit 35.

The communication unit 31 is a communication interface for communicating with the vehicle allocation management device 1 via a communication network such as the Internet.
The operation unit 32 is, for example, a touch panel provided superimposed on the display unit 33, and receives an operation input from a taxi crew member.
The display unit 33 is composed of, for example, a liquid crystal display, an organic EL (Electro-Luminescence) display, or the like. The display unit 33 displays various information according to the control of the control unit 35.

The storage unit 34 is a storage medium including a ROM, a RAM, and the like. The storage unit 34 stores a program executed by the control unit 35. For example, the storage unit 34 stores a crew program that causes the control unit 35 to function as the display control unit 351 and the consent reception unit 352.

The control unit 35 is, for example, a CPU. The control unit 35 functions as the display control unit 351 and the consent reception unit 352 by executing the crew program stored in the storage unit 34.

[Details of control unit]
Subsequently, the state specifying unit 131, the vehicle allocation request reception unit 132, the empty vehicle identification unit 133, the vehicle allocation request unit 134, and the vehicle allocation instruction unit 135 included in the control unit 13, and the display control unit 351 and the consent reception unit 352 included in the control unit 35. The details of.

The state specifying unit 131 of the vehicle allocation management device 1 manages the state of each of the plurality of taxis by updating the taxi information stored in the storage unit 12. Specifically, the state specifying unit 131 receives taxi information from each of the plurality of crew terminals 3, and identifies the vehicle identification information included in the received taxi information. The state specifying unit 131 updates the vehicle position information and the state information associated with the specified vehicle identification information in the storage unit 12 with the vehicle position information and the state information included in the received taxi information. This keeps taxi information up-to-date.

The vehicle dispatch request reception unit 132 receives a vehicle dispatch request requesting a taxi dispatch from the user terminal 2. Specifically, the vehicle allocation request receiving unit 132 receives terminal identification information for identifying the user terminal 2 and user identification information for identifying the user of the user terminal 2 from the vehicle allocation application executed in the user terminal 2, and the user. Accepts a vehicle allocation request including boarding position information indicating a position where the vehicle desires to board. Here, the user identification information is, for example, information including a user's name, gender, and age. Further, the boarding position information is, for example, information indicating the longitude and latitude indicating the position where the user desires to board.

When the vehicle allocation request reception unit 132 receives the vehicle allocation request, the empty vehicle identification unit 133 identifies a plurality of empty vehicle taxis. Specifically, when the vehicle allocation request reception unit 132 receives the vehicle allocation request, the vacant vehicle identification unit 133 refers to the taxi information stored in the storage unit 12 from the position indicated by the boarding position information included in the vehicle allocation request. Identify multiple empty taxis that exist within the specified range.

When the vacant vehicle identification unit 133 identifies a plurality of vacant taxis, the vehicle allocation request unit 134 makes a vehicle allocation request corresponding to the vehicle allocation request in order from the taxi closest to the position indicated by the boarding position information included in the vehicle allocation request.

FIG. 5 is a diagram for explaining a vehicle allocation request according to the present embodiment. Hereinafter, the details of the processing related to the vehicle allocation request will be described with reference to FIG. 5 as appropriate.

Of the plurality of taxis specified by the vacant vehicle identification unit 133, the vehicle allocation request unit 134 makes a vehicle allocation request corresponding to the vehicle allocation request for the first taxi over a predetermined response period, and the crew member of the first taxi gives the vehicle allocation request. Accept the approval of the vehicle dispatch request. The vehicle allocation request unit 134 transmits the vehicle allocation request information for accepting the vehicle allocation request to the crew terminal 3 used by the crew member of the first taxi, and accepts the approval of the vehicle allocation request from the crew member. Here, the vehicle allocation request information includes position identification information for specifying a boarding position such as a place name or a building corresponding to the information indicating the longitude and latitude indicated by the boarding position information.

Here, the first taxi is the taxi closest to the position indicated by the boarding position information included in the vehicle allocation request among the plurality of vacant taxis specified by the vacant vehicle identification unit 133. The response period is, for example, 10 seconds. In the example shown in FIG. 5, the vehicle allocation request unit 134 makes a vehicle allocation request at time T1 and accepts the approval of the vehicle allocation request from time T1 to time T5, which is the time when the response period (10 seconds) has elapsed.

The dispatch requesting unit 134 requests the first taxi to dispatch a taxi, and before the response period elapses, the second taxi different from the first taxi among the plurality of taxis specified by the empty vehicle identification unit 133. Make a vehicle dispatch request to and accept the consent of the vehicle dispatch request. The vehicle allocation request unit 134 transmits the vehicle allocation request information for accepting the vehicle allocation request to the crew terminal 3 used by the crew member of the second taxi, and receives the approval of the vehicle allocation request from the crew member.

Specifically, the vehicle dispatch request unit 134 receives the approval of the vehicle dispatch request from the first taxi within a predetermined period shorter than the response period because the crew does not respond even if the vehicle dispatch request is made to the first taxi. If not, a second taxi is requested to be dispatched over the response period. Here, the second taxi is the taxi that is the second closest to the position indicated by the boarding position information included in the vehicle allocation request among the plurality of vacant taxis specified by the vacant vehicle identification unit 133. The predetermined period is, for example, 5 seconds.

In the example shown in FIG. 5, since the vehicle dispatch requesting unit 134 has not received consent from the crew of the first taxi by the time T2, which is the time when a predetermined time has passed from the time T1, the second taxi is selected at the time T2. Make a vehicle dispatch request. Then, the vehicle allocation request unit 134 accepts the approval of the vehicle allocation request from the time T2 to the time T6, which is the time when the response period has elapsed.

Further, in the example shown in FIG. 5, the vehicle allocation request unit 134 receives the consent of the vehicle allocation from the crew of the second taxi at the time T3, which is the time between the time T2 and the time T5, and sets the time T3 and the time T5. At time T4, which is the time between the two, the consent of the dispatch is accepted from the crew of the first taxi.

When the display control unit 351 of the crew terminal 3 used by the taxi crew receives the vehicle allocation request information from the vehicle allocation management device 1, the display unit 33 displays a vehicle allocation request screen indicating that the vehicle allocation request is being made. FIG. 6 is a diagram showing an example of a vehicle allocation request screen according to the present embodiment. As shown in FIG. 6, the vehicle allocation request screen includes position identification information for specifying the boarding position of the user who requested the vehicle allocation, and text information indicating that the vehicle allocation request has been made is displayed. At the same time, it can be confirmed that there is a consent acceptance button that accepts the approval of the vehicle dispatch request from the crew.

When the taxi dispatch request is made from the vehicle allocation management device 1 and the display control unit 351 displays the vehicle allocation request screen on the display unit 33, the consent reception unit 352 accepts the approval of the vehicle allocation request from the crew. For example, when the consent reception unit 352 receives an operation of pressing the consent reception button shown in FIG. 6 by the operation unit 32, the consent reception unit 352 accepts the approval of the vehicle allocation request. When the consent reception unit 352 accepts the approval of the vehicle allocation request, it transmits the approval acceptance information indicating that the approval of the vehicle allocation request has been accepted to the vehicle allocation management device 1. The vehicle dispatch request unit 134 accepts the vehicle dispatch consent by receiving the consent acceptance information.

The vehicle dispatch instruction unit 135 gives a vehicle dispatch instruction to the taxi that has received the acceptance of the vehicle dispatch request. Specifically, when the vehicle allocation request unit 134 receives the approval of the vehicle allocation request from each of the plurality of taxis, the vehicle allocation instruction unit 135 instructs the crew terminal 3 corresponding to the taxi that has received the approval of the vehicle allocation request first. The vehicle allocation instruction is given by transmitting the vehicle allocation instruction information indicating. Here, the vehicle allocation instruction information includes at least a part of the user identification information of the user who requested the vehicle allocation and the position identification information.

In the example shown in FIG. 5, the vehicle dispatch request unit 134 accepts the vehicle dispatch request from the first taxi and the second taxi. In the example shown in FIG. 5, the vehicle allocation request unit 134 receives the approval of the vehicle allocation request from the second taxi before the first taxi. For this reason, the vehicle allocation instruction unit 135 issues a vehicle allocation instruction to the second taxi for which consent has been received earlier.

When the display control unit 351 of the crew terminal 3 receives the vehicle allocation instruction information from the vehicle allocation management device 1, the display unit 33 displays the vehicle allocation instruction screen instructing the crew member to allocate the vehicle. FIG. 7 is a diagram showing an example of a vehicle allocation instruction screen according to the present embodiment. As shown in FIG. 7, on the vehicle allocation instruction screen, information indicating that the approval of the vehicle allocation request has been accepted, the user identification information of the user who made the vehicle allocation request, and the boarding position of the user are specified. It can be confirmed that the information for specifying the position of is included.

When the vehicle allocation instruction unit 135 gives a vehicle allocation instruction, the notification unit 136 of the vehicle allocation management device 1 notifies the user terminal 2 that has made the vehicle allocation request with information indicating that the vehicle allocation instruction has been given.
Further, when the notification unit 136 receives the approval of the vehicle allocation request from the first crew terminal 3 used by the crew of the first taxi or the second crew terminal 3 used by the crew of the second taxi, the other crew member The terminal 3 is notified that the acceptance of the vehicle allocation request from the crew terminal 3 is not accepted, and the vehicle allocation request cancellation information for canceling the vehicle allocation request is notified.

For example, when the vehicle allocation request unit 134 receives the approval of the vehicle allocation request from the first crew terminal 3 or the second crew terminal 3, and then receives the approval of the vehicle allocation from the other crew terminal 3, the notification unit 136 corresponds to the notification unit 136. Notify the other crew terminal 3 of the vehicle allocation request cancellation information.

When the display control unit 351 of the crew terminal 3 receives the vehicle allocation request cancellation information from the vehicle allocation management device 1, the display unit 33 displays the vehicle allocation request cancellation screen notifying the crew member that the vehicle allocation request has been canceled without accepting the vehicle allocation request. To display. FIG. 8 is a diagram showing an example of a vehicle allocation request cancellation screen according to the present embodiment. It can be confirmed that the vehicle dispatch request cancellation screen shown in FIG. 8 displays information indicating that the approval of the vehicle dispatch request has not been accepted and that the vehicle dispatch request has been cancelled. By doing so, the crew can grasp that the acceptance of the vehicle allocation request has not been accepted and that the vehicle allocation request has been cancelled.

In addition, when the vehicle dispatch request unit 134 receives the approval of the vehicle dispatch request from one of the crew terminals 3 and then receives the consent of the vehicle dispatch from the other crew terminal 3, the notification unit 136 dispatches the vehicle to the other crew terminal 3. We notified the request cancellation information, but it is not limited to this. When the notification unit 136 receives the approval of the vehicle allocation request from one of the crew terminals 3, the notification unit 136 sends the vehicle allocation request cancellation information to the other crew terminal 3 even if the other crew terminal 3 does not accept the approval of the vehicle allocation. You may notify. By doing so, the crew member can grasp that the vehicle allocation request has been canceled without pressing the consent acceptance button on the vehicle allocation request screen.

[Process flow in vehicle allocation management device 1]
Subsequently, the flow of processing in the vehicle allocation management device 1 will be described. 9 and 10 are flowcharts showing a processing flow in the vehicle allocation management device 1 according to the present embodiment. It is assumed that the taxi information stored in the storage unit 12 is updated by the state specifying unit 131 in parallel with the processing in this flowchart, and the taxi information is always kept up to date. ..

First, the vehicle dispatch request reception unit 132 receives a taxi dispatch request from the user terminal 2 (S1).
Subsequently, the empty vehicle identification unit 133 identifies an empty taxi (S2). Here, the vacant vehicle identification unit 133 identifies a plurality of vacant taxis.

Subsequently, the vehicle allocation request unit 134 selects one taxi from the plurality of taxis specified by the vacant vehicle identification unit 133, and requests the taxi to allocate the taxi (S3).
Subsequently, the vehicle allocation request unit 134 determines whether there is a vehicle allocation request for which the response period has passed (S4). When the vehicle dispatch request unit 134 determines that there is a vehicle dispatch request for which the response period has passed, the vehicle dispatch request unit 134 shifts the process to S5 and cancels the vehicle dispatch request. When the vehicle dispatch request unit 134 determines that there is no vehicle dispatch request for which the response period has elapsed, the process shifts to S6.

In S6, the vehicle allocation request unit 134 determines whether or not a predetermined period has elapsed since the vehicle allocation request was made. When the vehicle allocation request unit 134 determines that the predetermined period has elapsed since the vehicle allocation request was made, the process is transferred to S7, and when it is determined that the predetermined period has not elapsed, the process is transferred to S8.

In S7, the vehicle dispatch request unit 134 selects one taxi that has not been requested to be dispatched from the plurality of taxis specified by the vacant vehicle identification unit 133, and newly requests the taxi to be dispatched.

In S8, the vehicle allocation requesting unit 134 determines whether or not the consent has been received from the taxi crew who is requesting the vehicle allocation. When the vehicle dispatch request unit 134 determines that the consent has been accepted, it shifts the process to S9 in FIG. 10, and when it determines that the consent has not been accepted, it shifts the process to S4.

The explanation is transferred to FIG. In S9, the vehicle allocation instruction unit 135 gives a vehicle allocation instruction to the taxi of the crew member who has accepted the vehicle allocation request.
Subsequently, the vehicle allocation request unit 134 determines whether there is a vehicle allocation request for which the response period has elapsed (S10). When the vehicle dispatch request unit 134 determines that there is a vehicle dispatch request for which the response period has passed, the vehicle dispatch request unit 134 shifts the process to S11 and cancels the vehicle dispatch request. When the vehicle dispatch request unit 134 determines that there is no vehicle dispatch request for which the response period has elapsed, the process shifts to S12.

Subsequently, the vehicle dispatch requesting unit 134 determines whether or not a new consent has been received from the taxi crew requesting the vehicle dispatch (S12). When the vehicle dispatch request unit 134 determines that the consent has been accepted, the process is transferred to S13, and when it is determined that the consent has not been accepted, the process is transferred to S14.

In S13, the notification unit 136 indicates that the taxi of the crew member who has newly consented in S12 will not accept the approval of the vehicle allocation request, and notifies the vehicle allocation request cancellation information for canceling the vehicle allocation request.
In S14, the vehicle allocation request unit 134 determines whether or not all the vehicle allocation requests have been cancelled. When the vehicle allocation request unit 134 determines that all the vehicle allocation requests have been canceled, it ends this flowchart, and when it determines that all the vehicle allocation requests have not been canceled, it shifts the process to S10.

[Modification example]
In the above description, the vehicle allocation requesting unit 134 requests the allocation of a plurality of empty taxis specified by the empty vehicle identification unit 133 in order from the taxi closest to the position indicated by the boarding position information included in the vehicle allocation request. However, it is not limited to this. The vehicle dispatch request unit 134 may request vehicle allocation to a plurality of taxis at one time. For example, the vehicle dispatch request unit 134 has, for a plurality of vacant taxis specified by the vacant vehicle identification unit 133, in order from the taxi closest to the position indicated by the boarding position information included in the vehicle allocation request, at predetermined intervals shorter than the response period. You may select one taxi at a time and request the two selected taxis to be dispatched.

[Effect in this embodiment]
As described above, when the vehicle allocation management device 1 according to the present embodiment receives a vehicle allocation request requesting taxi allocation from the user terminal 2, it identifies a plurality of empty taxis, and among the identified empty taxis, A vehicle allocation request corresponding to a vehicle allocation request is made to the first taxi over a predetermined response period, acceptance of the vehicle allocation request is accepted, and a vehicle allocation request is made to the second taxi before the response period elapses. Accept the approval of the vehicle dispatch request. By doing so, the vehicle allocation management device 1 can reduce the burden on the taxi crew.

Further, when the vehicle allocation management device 1 receives a vehicle allocation request including boarding position information indicating a position where the user desires to board, an empty taxi existing within a predetermined range from the position indicated by the boarding position information included in the vehicle allocation request. To specify multiple. By doing so, the vehicle allocation management device 1 can be specified only for an empty taxi whose time to arrive at the position indicated by the boarding position information is relatively short.

Further, the vehicle allocation management device 1 makes a vehicle allocation request corresponding to the vehicle allocation request in order from the taxi having the closest position indicated by the boarding position information included in the vehicle allocation request among the specified plurality of empty taxis. By doing so, the probability that the taxi that arrives at the position indicated by the boarding position information is relatively short will increase the probability that the dispatch request will be accepted, and the time until reaching the position indicated by the boarding position information will be shortened. be able to.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist. is there. For example, all or a part of the device can be functionally or physically distributed / integrated in any unit. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment.

1 Vehicle allocation management device 11 Communication unit 12 Storage unit 13 Control unit 131 Status identification unit 132 Vehicle allocation request reception unit 133 Empty vehicle identification unit 134 Vehicle allocation request unit 135 Vehicle allocation instruction unit 2 User terminal 3 Crew terminal S Vehicle allocation management system

Claims (6)

From the user's terminal, the vehicle allocation request reception unit that accepts the vehicle allocation request requesting taxi allocation,
When the vehicle allocation request reception unit receives the vehicle allocation request, the empty vehicle identification unit that identifies a plurality of empty taxis and the empty vehicle identification unit
A vehicle allocation request corresponding to the vehicle allocation request is made to the first taxi specified by the vacant vehicle identification unit over a predetermined response period, acceptance of the vehicle allocation request is accepted, and the vacant vehicle is received before the response period elapses. The vehicle allocation request department that requests the second taxi specified by the specific department and accepts the approval of the vehicle allocation request.
A vehicle allocation instruction unit that gives instructions to the taxi that has accepted the vehicle allocation request,
Vehicle allocation management device equipped with. The vehicle dispatch request receiving unit receives the vehicle dispatch request including the boarding position information of the user from the terminal.
When the vehicle allocation request receiving unit receives the vehicle allocation request, the empty vehicle identification unit identifies a plurality of empty taxis existing within a predetermined range from the position indicated by the boarding position information included in the vehicle allocation request.
The vehicle allocation management device according to claim 1. The vehicle allocation request unit requests the vehicle allocation in order from the taxi closest to the position indicated by the boarding position information among the plurality of taxis specified by the empty vehicle identification unit.
The vehicle allocation management device according to claim 2. When the vehicle allocation instruction unit receives the approval of the vehicle allocation request from the first taxi and the second taxi, the vehicle allocation instruction unit gives the vehicle allocation instruction to the taxi that has received the approval of the vehicle allocation request first.
The vehicle allocation management device according to any one of claims 1 to 3. When the vehicle allocation request unit accepts the approval of the vehicle allocation request from the first crew terminal used by the crew of the first taxi or the second crew terminal used by the crew of the second taxi, the other crew member. The terminal is further provided with a notification unit for notifying information indicating that the acceptance of the vehicle allocation request from the crew terminal is not accepted.
The vehicle allocation management device according to any one of claims 1 to 4. When the vehicle allocation request unit receives the approval of the vehicle allocation request from the first crew terminal or the second crew terminal, and then receives the approval of the vehicle allocation request from the other crew terminal, the notification unit is concerned. Notify the other crew terminal of information indicating that the acceptance of the vehicle allocation request is not accepted.
The vehicle allocation management device according to claim 5.

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