JP2020025226A - Control device and remote monitoring method - Google Patents

Abstract

To provide a control device and a remote monitoring method, capable of appropriately performing failure information management of building equipment during maintenance and inspection work by maintenance personnel.SOLUTION: In a remote monitoring system 100, a control system 6 includes: a work determination unit 67 for determining whether a maintenance worker is working in a building on the basis of entrance and exit information of a maintenance person M1 who maintains equipment 3-1 to 3-N provided in the building 2 as a building and positional information of a maintenance terminal acquired at a time of entrance and exit by the maintenance terminal 4; a failure information display destination determination unit 63 for selecting a maintenance terminal owned by a maintenance worker working in the building as a maintenance terminal for maintenance personnel to display failure information while working in the building to transmit the failure information to the selected maintenance terminal; and a failure information transmission unit 69 for transmitting failure information to a failure information display terminal 8 owned by a controller M2.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a control device and a remote monitoring method.

  2. Description of the Related Art Conventionally, a remote monitoring system including a monitoring device attached to equipment such as an elevator provided in a building and a monitoring center for monitoring the equipment based on failure information transmitted from the monitoring device. There is.

  In such a remote monitoring system, the remote monitoring device may erroneously detect a change in the state of the equipment caused by the maintenance and inspection work by maintenance personnel as an abnormality. In this case, the remote monitoring device notifies the monitoring center that the failure of the equipment has been detected.

  For example, in Patent Document 1, when a maintenance portable terminal device is connected to a terminal of an elevator car or a control panel provided in a landing, an elevator mode is set to a maintenance inspection mode, and a failure diagnosis function is provided. And an elevator maintenance and inspection device that disables the remote monitoring function. According to the technique described in Patent Document 1, it is possible to prevent the failure notification of the failure of the equipment from the control panel to the remote monitoring center during the maintenance and inspection work by the maintenance staff.

JP-A-2002-3114

  However, according to the technique described in Patent Document 1, the failure is not notified from the control panel to the remote monitoring center during the setting of the maintenance and inspection mode. Therefore, according to the technology described in Patent Document 1, during the maintenance and inspection work by maintenance personnel, the remote monitoring center checks whether or not the control panel corresponding to the remote monitoring device has correctly detected the failure of the equipment. Can not do it. Further, even when a failure occurs in the equipment during the maintenance and inspection work, the failure is not detected by the control panel, so that the failure is not notified from the control panel to the remote monitoring center. For this reason, the remote monitoring center does not notify the local maintenance staff of the failure information.

  Further, in the technology described in Patent Document 1, at a timing before or after a maintenance portable terminal device is connected to a terminal of a control panel, it is determined whether or not a maintenance person is present in or around the building. It cannot be grasped on the remote monitoring center side. For this reason, in the technology described in Patent Literature 1, when the control panel notifies the remote monitoring center of the failure of the equipment before or after the maintenance portable terminal device is connected to the terminal of the control panel, the failure occurs. The monitoring staff at the remote monitoring center needs to determine whether to dispatch a new maintenance staff to the building that has received the notification.

  SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object of the present invention is to appropriately manage failure information of facility equipment in a building during maintenance and inspection work by maintenance personnel.

  In order to solve the above problem, for example, a configuration described in the claims is adopted. The present invention includes a plurality of means for solving the above-described problems. For example, the control device of the present invention generates failure information when detecting occurrence of a failure in equipment provided in a building. Is a control device installed in a control center, which is connected to a monitoring device to be monitored via a communication line and manages failure information transmitted from the monitoring device. The control device of the present invention is based on information on the entrance and exit of a maintenance person who performs maintenance and inspection work on facility equipment to and from the building, and the position information of the maintenance terminal acquired by the maintenance terminal possessed by the maintenance person when entering and exiting the building. The work determination unit determines whether the maintenance worker is working in the building, and the failure information on the failure of the equipment in the building when the work determination unit determines that the maintenance worker is working in the building. As a maintenance terminal to be displayed, a maintenance terminal owned by a maintenance worker working in the building is selected, a failure information display destination determining unit that transmits failure information to the selected maintenance terminal, and a maintenance terminal located at the control center. And a failure information transmission unit that transmits failure information to be transmitted to the maintenance terminal to a failure information display terminal possessed by a traffic controller.

  The remote monitoring method according to the present invention is configured such that the failure information transmitted from the monitoring device is connected to a monitoring device that generates failure information when the occurrence of a failure in facility equipment provided in the building is detected via a communication line. Is a remote monitoring method by a control device installed in a control center. According to the remote monitoring method of the present invention, information on entrance and exit of a maintenance person who performs maintenance and inspection work on equipment and the location information of the maintenance terminal acquired at the time of entrance and exit by a maintenance terminal possessed by the maintenance person are provided. Based on the information, it is determined whether the maintenance person is working in the building. When the maintenance staff determines that the maintenance work is being performed in the building, the maintenance terminal possessed by the maintenance worker working in the building is used as the maintenance terminal for displaying the failure information regarding the failure of the facility equipment in the building. And sends the failure information to the selected maintenance terminal. Further, the failure information to be transmitted to the maintenance terminal is transmitted to the failure information display terminal possessed by the traffic controller located at the control center.

  ADVANTAGE OF THE INVENTION According to the control apparatus of this invention and the remote monitoring method using this control apparatus, it becomes possible to appropriately perform the failure information management of the equipment of the building during the maintenance and inspection work by the maintenance staff.

It is a schematic structure figure showing the whole structure of the remote monitoring system concerning one embodiment of the present invention. It is a flowchart which shows the procedure of the entrance registration process by the remote monitoring system which concerns on one Embodiment of this invention. It is a flowchart which shows the procedure of the leaving registration process by the remote monitoring system which concerns on one Embodiment of this invention. It is a flowchart which shows the procedure of the failure information display processing by the remote monitoring system which concerns on one Embodiment of this invention.

  Hereinafter, the content of a control device according to an embodiment of the present invention and a remote monitoring method using the same will be specifically described with reference to the drawings. In the present specification and the drawings, components having substantially the same function or configuration are denoted by the same reference numerals, and redundant description of the components will be omitted.

<Overall configuration of remote monitoring system>
FIG. 1 is a schematic configuration diagram illustrating an overall configuration of a remote monitoring system 100 according to the present embodiment. Although FIG. 1 shows elements considered necessary for the description of the present invention or related elements, the remote monitoring system including the control device of the present invention is not limited to the embodiment shown in FIG.

  As shown in FIG. 1, a remote monitoring system 100 is a monitoring device 1 provided in a building 2 for monitoring a state of equipment 3-1 to 3-N (N is an integer of 2 or more) such as an elevator. And a maintenance terminal 4 owned by the maintenance person M1 and a control center 5. The monitoring device 1 and the control center 5 and the maintenance terminal 4 and the control center 5 are connected via a communication network N1. As the communication network N1, for example, a public telephone network or a network for various data communications is used.

  The monitoring device 1 includes a failure monitoring unit 11 and a communication unit 12. The failure monitoring unit 11 monitors whether a failure has occurred in the equipment 3-1 to 3-N. In the following description, when it is not necessary to individually identify each of the equipment 3-1 to 3-N, these are collectively referred to as the equipment 3.

  The communication unit 12 transmits the failure information of the equipment 3 to the control center 5 via the communication network N1 when the failure monitoring unit 11 detects the failure of the equipment 3. The failure information includes, for example, identification information of the building 2, identification information of the monitoring device 1, identification information of the equipment 3 in which the failure has been detected, and information such as an abnormality detection time.

  The maintenance terminal 4 is a terminal possessed and operated by a maintenance person M1 who performs maintenance inspection (or restoration work) of the facility equipment 3, and includes a display operation unit 41, an entrance / exit information generation unit 42, and a position information acquisition unit. 43 and a communication unit 44.

  The display operation unit 41 is configured by, for example, a touch panel or the like, and the display screen of the touch panel displays failure information or the like of the equipment 3 transmitted from the control center 5. The display screen of the touch panel displays a UI (User Interface) for the maintenance staff M1 to perform entrance / exit operations (entry / exit operations). Through this UI, the display operation unit 41 displays the maintenance staff. The entrance / exit operation by M1 is accepted. Note that this entry / exit operation is performed when the maintenance person M1 enters and exits the building 2.

  The entrance / exit information generation unit 42 generates entrance / exit information when the maintenance / management operation is performed on the display / operation unit 41 by the maintenance person M1. The entry information is information generated when an entry operation is performed, and includes, for example, identification information of the building 2, identification information of the maintenance person M1, information on the date and time when the entry operation was performed, and the like. The exit information is information generated when the exit operation is performed, and includes the identification information of the building 2 and the maintenance staff M1, as well as the entry information, and the date and time when the exit operation was performed. Information.

  The position information acquisition unit 43 is configured by, for example, a GPS (Global Positioning System) or the like. When the maintenance person M1 performs an entry / exit operation on the display operation unit 41, the current position information (position information ) To get. The communication unit 44 controls communication performed with the control center 5 via the communication network N1. The communication unit 44 transmits the entrance information or the exit information and the position information acquired by the position information acquisition unit 43 to the control center 5.

  The control center 5 receives the failure information transmitted from the monitoring device 1 and manages the failure information, as well as a control system 6 (an example of the control device), and an entry / exit that manages the entrance / exit information of the maintenance staff M1. Hall management system 7. The control system 6 and the entrance / exit management system are connected via a communication network N2 such as a LAN (Local Area Network).

  The control system 6 includes a communication unit 61, a failure information storage unit 62, and a failure information management unit 63. The control system 6 includes a customer information storage unit 64, an entrance / exit information storage unit 65, a work information storage unit 66 (an example of a storage unit), a work determination unit 67, and a failure information display destination determination unit 68. , A failure information transmitting unit 69.

  The communication unit 61 is connected to the communication network N1 and receives the failure information transmitted from the monitoring device 1. The failure information storage unit 62 is composed of, for example, an HDD (Hard Disk Drive) and stores failure information. The failure information management unit 63 registers the failure information received by the communication unit 61 in the failure information storage unit 62.

  The customer information storage unit 64 is configured by, for example, an HDD or the like, and stores customer information. The customer information is information about the customer, and includes, for example, the name of the building 2, identification information of the building 2 (customer code and the like), position information of the building 2, and the like.

  The entrance / exit information storage unit 65 is configured by, for example, an HDD or the like, and stores information (entrance / exit information) relating to entrance / exit of the maintenance staff M1. The entry and exit information includes information such as entry information and exit information transmitted from the maintenance terminal 4 and each position information acquired at the time of the entry and exit operation. The position information acquired during the entry operation is registered as entry position information in the entry / exit information storage unit 65, and the position information acquired during the exit operation is entered as exit position information as the entry / exit information storage unit 65. Registered in.

  The work information storage unit 66 is configured by, for example, an HDD or the like, and stores work information. The work information is information indicating that maintenance and inspection work by the maintenance person M1 has started, and is generated by the work determination unit 67. The work information includes, for example, information such as a building name, building identification information, identification information of a maintenance worker M1 (work executor) who has performed maintenance and inspection work, registration time of work information, work end information, and the like. The work completion information is a flag indicating that the maintenance and inspection work by the maintenance person M1 has been completed.

  The work determination unit 67 determines the work status (status) of the maintenance worker M1 based on the entrance / exit information stored in the entrance / exit information storage unit 65 and the customer information stored in the customer information storage unit 64. I do. Specifically, the work determination unit 67 compares the entrance information of the maintenance worker M1 described in the entrance / exit information with the location information of the building 2 described in the customer information, and determines a distance between the two pieces of location information. However, if the distance is within 100 m, for example, the maintenance person M1 determines that the maintenance and inspection work in the building 2 is underway. After determining that the maintenance worker M1 is working in the building 2, the work determination unit 67 generates work information and registers the generated work information in the work information storage unit 66.

  Note that 100 m shown as the threshold distance is merely an example, and the threshold distance is set arbitrarily. Further, the threshold distance is not necessarily limited to a straight line distance. The threshold distance may be determined based on the radius or diameter of a circle centered on one of the entrance position information and the building 2 position information input by the maintenance person M1.

  When the work determination unit 67 determines that the maintenance worker M1 is working in the building 2, the failure information display destination determination unit 68 determines the work information stored in the work information storage unit 66 and the failure information storage unit. The maintenance terminal 4 that displays (transmits) the failure information is determined based on the failure information stored in 62. Specifically, the failure information display destination determination unit 68 specifies the building 2 based on the storage information stored in the failure information storage unit 62, and specifies the building 2 based on the work information stored in the work information storage unit 66. , The maintenance person M1 who performs the maintenance and inspection work of the building 2 is specified. Then, the failure information display destination determination unit 68 is identified by the person who has performed the maintenance and inspection work of the building 2 based on the link information between the maintenance terminal 4 and the maintenance staff M1 managed by a database or the like (not shown). The maintenance terminal 4 owned by the maintenance person M1 is identified. This maintenance terminal 4 becomes the maintenance terminal 4 to which the failure information is displayed.

  The failure information transmitting unit 69 controls the failure information to be transmitted (transmitted) to the maintenance terminal 4 and the information indicating that the failure information is being displayed on the display screen of the maintenance terminal 4 via the communication network N3. The information is transmitted to the failure information display terminal 8 of the member M2. The controller M2 is an administrator who views the entire control system 6 located (resident) in the control center 5. As the communication network N3 that connects the failure information display terminal 8 and the control system 6, for example, a public telephone network, a network for various data communications, and the like are used.

  The entrance / exit management system 7 includes a communication unit 71, an entrance / exit information storage unit 72, an entrance / exit information registration unit 73, and an information linking unit 74.

  The communication unit 71 is connected to the communication network N1 and receives the entrance / exit information transmitted from the maintenance terminal 4. The entrance / exit information storage unit 72 includes, for example, an HDD or the like, and stores the entrance / exit information received by the communication unit 71. The entrance / exit information registration unit 73 registers the entrance / exit information received by the communication unit 71 in the entrance / exit information storage unit 72. The information linking unit 74 transmits the entrance / exit information stored in the entrance / exit information storage unit 72 to the entrance / exit information storage unit 65 of the control system 6. Thereby, the entrance / exit information is stored in the entrance / exit information storage unit 65, and the entrance / exit information is shared (coordinated) between the control system 6 and the entrance / exit system 7.

  The failure information display terminal 8 displays the failure information stored in the failure information storage unit 62 of the control system 6 and the information indicating that the failure information is being displayed on the display screen of the maintenance terminal 4 as the failure information of the control system 6. The information is received from the transmission unit 69 and displayed on a display screen (not shown). These pieces of information displayed on the display screen of the failure information display terminal 8 are updated each time new information is transmitted from the failure information transmission unit 69 of the control system 6.

<Remote monitoring method by remote monitoring system>
Next, a remote monitoring method by the remote monitoring system 100 according to the present embodiment will be described with reference to the flowcharts of FIGS.

[Entry registration process]
First, the entry registration processing by the remote monitoring system 100 will be described with reference to FIG. FIG. 2 is a flowchart showing a procedure of the entrance registration processing by the remote monitoring system 100. First, the display operation unit 41 of the maintenance terminal 4 receives an entry operation by the maintenance person M1 (step SM1). Next, the position information acquisition unit 43 of the maintenance terminal 4 acquires the position information at the time when the display operation unit 41 receives the entrance operation in step SM1 (step SM2). Next, the communication unit 44 of the maintenance terminal 4 sends the entry information indicating that the maintenance person M1 has entered the building 2 and the position information acquired by the position information acquisition unit 43 in step SM2 to the entrance and exit of the control center 5. The data is transmitted to the management system 7 (step SM3).

  The communication unit 71 of the entrance / exit management system 7 receives the entrance information and the position information transmitted from the maintenance terminal 4 (step SE1). Next, the entry / exit information registration unit 73 registers the entry information received by the communication unit 71 and the position information as entry position information in the entry / exit information storage unit 72 (step SE2). Since the position information received by the communication unit 71 in step SE1 is the position information acquired at the time when the maintenance worker M1 has performed the entrance operation, this position information is registered as the entrance position information.

  Next, the information linking unit 74 of the entry / exit management system 7 registers the entry information and entry location information stored in the entry / exit information registration unit 73 in step SE2 in the entry / exit information storage unit 65 of the control system 6. (Step SE3).

  The work determination unit 67 of the control system 6 checks the entry position information registered in the entry / exit information storage unit 65 and the position information of the building 2 stored in the customer information storage unit 64 (step SC1). Next, the work determination unit 67 determines whether or not the distance between the position indicated by the entry position information and the position of the building 2 is within 100 m (step SC2).

  If it is determined in step SC2 that the distance between the two positions is not within 100 m (NO in step SC2), the entry registration processing by the remote monitoring system 100 ends. On the other hand, when it is determined in step SC2 that the distance between the two positions is within 100 m (YES in step SC2), the work determination unit 67 determines that the maintenance person M1 is working in the building 2 (during maintenance work). It is determined that there is (Step SC3). Next, the work determination unit 67 registers the work information in the work information storage unit 66 (Step SC4). After the processing in step SC4, the entry registration processing by the remote monitoring system 100 ends.

[Exit registration process]
Next, a leaving registration process by the remote monitoring system 100 will be described with reference to FIG. FIG. 3 is a flowchart showing the procedure of the exit registration processing by the remote monitoring system 100. The display operation unit 41 of the maintenance terminal 4 accepts the leaving operation by the maintenance person M1 (step SM11). Next, the position information acquisition unit 43 of the maintenance terminal 4 acquires the position information at the time when the display operation unit 41 receives the leaving operation in step SM11 (step SM12). Next, the communication unit 44 of the maintenance terminal 4 sends the exit information indicating that the maintenance person M1 has left the building 2 and the position information acquired by the position information acquisition unit 43 in step SM12 to the control center 5 This is transmitted to the exit management system 7 (step SM13).

  The communication unit 71 of the entrance / exit management system 7 receives the exit information and the position information transmitted from the maintenance terminal 4 (step SE11). Next, the entry / exit information registration unit 73 registers the exit information received by the communication unit 71 and the position information as exit position information in the entry / exit information storage unit 72 (step SE12). Since the position information received by the communication unit 71 in step SE11 is the position information acquired when the maintenance person M1 performs the leaving operation, this position information is registered as the leaving position information.

  Next, the information linking unit 74 of the entrance / exit management system 7 stores the exit information and exit position information registered in the entrance / exit information registration unit 73 in step SE12 in the entrance / exit information storage unit 65 of the control system 6. Is registered (step SE13).

  The work determination unit 67 of the control system 6 determines whether work information is registered in the work information storage unit 66 (Step SC11). If it is determined in step SC11 that the work information has not been registered (NO in step SC11), the exit registration processing by the remote monitoring system 100 ends. On the other hand, when it is determined in step SC11 that the work information is registered (YES in step SC11), the work determination unit 67 determines that the maintenance and inspection work in the building 2 by the maintenance worker M1 has been completed (step SC11). SC12). Next, the work determination unit 67 records, in the work information, work end information indicating that the maintenance and inspection work in the building 2 by the maintenance worker M1 has been completed (step SC13). After the processing in step SC13, the exit registration processing by the remote monitoring system 100 ends.

[Failure information display processing]
Next, a failure information display process by the remote monitoring system 100 will be described with reference to FIG. FIG. 4 is a flowchart showing the procedure of the failure information display processing by the remote monitoring system 100. First, the failure monitoring unit 11 of the monitoring device 1 detects a failure of the equipment 3 (Step SN21). Next, the communication unit 12 of the monitoring device 1 transmits the failure information of the equipment 3 to the control system 6 of the control center 5 (Step SN22).

  The communication unit 61 of the control system 6 receives the failure information (Step SC21). Next, the failure information management unit 63 registers the failure information in the failure information storage unit 62 (Step SC22). Next, based on the failure information stored in the failure information storage unit 62 and the work information stored in the work information storage unit 66, the failure information display destination determination unit 68 switches the maintenance terminal 4 where the failure information is displayed to the maintenance terminal 4 based on the failure information. It is determined (step SC23). Specifically, the failure information display destination determining unit 68 specifies the maintenance person M1 who is performing maintenance and inspection work in the building 2 from which the failure information is transmitted, based on the failure information and the work information. Then, the failure information display destination determination unit 68 determines the maintenance terminal 4 possessed by the maintenance person M1 as the maintenance terminal to which the failure information is displayed.

  Next, the failure information display destination determination unit 68 determines whether or not the work information associated with the building 2 in which the monitoring device 1 as the transmission source of the failure information is installed is registered in the work information storage unit 66. (Step SC24). When it is determined in step SC24 that the work information is registered (YES in step SC24), the failure information display destination determination unit 68 determines whether work end information is recorded in the work information (step SC24). SC25).

  When it is determined in step SC25 that the work end information is not recorded (NO in step SC25), the failure information display destination determination unit 68 determines that the maintenance person M1 is working (maintenance inspection work) in the building 2. A determination is made (step SC26). Then, the failure information transmitting unit 69 transmits the failure information to the maintenance terminal 4 determined as the display destination of the failure information via the communication unit 61 (Step SC27). Further, the failure information display destination determining unit 68 transmits information indicating that the failure information is being displayed on the maintenance terminal 4 and the failure information to the failure information display terminal 8 possessed by the controller M2 (step S2). SC28).

  When it is determined in step SC24 that the work information is not registered in the work information storage unit 66 (NO in step SC24), and when it is determined in step SC25 that work end information is recorded in the work information (YES in step SC25), failure information transmitting section 69 transmits the failure information to failure information display terminal 8 (step SC29). That is, when it is determined that the maintenance person M1 is not working in the building 2, the failure information is not transmitted to the maintenance terminal 4, but is transmitted only to the failure information display terminal 8.

<Various effects>
In the above-described embodiment, the work determination unit 67 of the control system 6 obtains information on the entrance and exit of the maintenance person M1 who performs the maintenance and inspection work of the equipment 3 to and from the building 2 and the information obtained by the maintenance terminal 4 when entering and exiting the building. Based on the position information of the maintenance terminal 4, it is determined whether or not the maintenance person M1 is working in the building 2. When the work determination unit 67 determines that the maintenance person M1 is working in the building 2, the failure information display destination determination unit 68 performs maintenance of the target for displaying the failure information on the failure of the equipment 3 in the building 2. As the terminal, the maintenance terminal 4 owned by the maintenance worker M1 working in the building 2 is selected. Then, the failure information is transmitted to the selected maintenance terminal 4. Further, the failure information transmitting unit 69 transmits the failure information to be transmitted to the maintenance terminal 4 to the failure information display terminal 8 owned by the controller M2 located at the control center 5.

  Therefore, according to the present embodiment, the failure information can be displayed on the display screen of the maintenance terminal 4 owned by the maintenance worker M1 even while the maintenance worker M1 performs the maintenance and inspection work in the building 2. In the present embodiment, the transmission (reporting) of the failure information from the monitoring device 1 to the control system 6 is not stopped (prohibited) during the operation of the maintenance worker M1. It is possible to check in the control center 5 whether or not the monitoring device 1 has been able to detect the state of the facility equipment 3 even during the operation of. Further, in the present embodiment, the transmission of the failure information from the monitoring device 1 to the control center 5 during the operation of the maintenance personnel M1 is not stopped. It is possible to prevent a situation in which a state in which the failure of the device 3 is not detected continues.

  Further, in this embodiment, during the operation of the maintenance person M1, both the maintenance terminal 4 owned by the maintenance person M1 and the failure information display terminal 8 owned by the control person M2 located at the control center 5 are displayed. Failure information on the failure of the equipment 3 of the building 2 is transmitted. Therefore, according to the present invention, since the failure information can be shared between the maintenance personnel M1 and the control center 5, it is possible to appropriately perform the failure information management of the equipment 3 of the building 2 during the maintenance and inspection work by the maintenance personnel M1. it can.

  Further, in the above-described embodiment, the failure information transmitting unit 69 displays the failure information on the maintenance terminal 4 together with the failure information to be transmitted to the maintenance terminal 4 on the failure information display terminal 8 owned by the controller M2. Send information to the effect. Therefore, according to the present embodiment, since the traffic controller M2 of the traffic control center 5 can grasp that the failure information is being displayed on the maintenance terminal 4, the maintenance staff M1 can control the building 2 during the maintenance and inspection work. Failure information management of the equipment 3 can be appropriately performed.

  Further, in the above-described embodiment, the work determination unit 67 determines that the distance between the entry information and the location information of the building 2 included in the entry and exit information, which is the location information acquired at the time of entry of the maintenance worker M1. Is within the range of the predetermined threshold distance, it is determined that the maintenance person M1 is working in the building 2. Therefore, according to the present embodiment, it is possible to detect on the control center 5 side that the work has been started by the maintenance person M1 without having the maintenance person M1 perform the work start setting operation or the like at the start of the maintenance and inspection work. Can be.

  Further, in the above-described embodiment, when determining that the maintenance worker M1 is working in the building, the work determination unit 67 stores the work information indicating that the work by the maintenance worker M1 in the building 2 has started in the work information storage unit. Register at 66. If the work information is recorded in the work information storage unit 66 when the entry / exit information indicates that the maintenance person M1 has left the building 2, the work by the maintenance person M1 has been completed. After adding the work end information indicating the fact to the work information, the work end information is registered in the work information storage unit 66. The failure information transmission unit 69 transmits the failure information only to the failure information display terminal 8 when the failure information is transmitted from the monitoring device 1 and the work end information is recorded in the work information.

  That is, according to the present embodiment, the transmission of the failure information to the maintenance terminal 4 can be ended without having the maintenance person M1 perform the work end setting work at the end of the maintenance inspection work. Therefore, it is possible to prevent the failure information from being unnecessarily transmitted to the maintenance terminal 4 even after the work is completed.

  Further, in the present embodiment, since the work determination unit 67 determines the work status of the maintenance worker M1 based on the position information transmitted from the maintenance terminal 4, a maintenance work is performed near the equipment 3 to which the failure information has been transmitted. The information on whether or not the maintenance worker M1 is performing the inspection work can also be grasped by the work determination unit 67. For this reason, according to the present embodiment, it is necessary for the controller M2 of the control center 5 to determine whether to dispatch a new maintenance person to the building 2 in which the failure has been detected when the failure information is received. Disappears.

[Various modifications]
As described above, the remote monitoring system 100 and the remote monitoring method of the remote monitoring system 100 according to one embodiment of the present invention have been described. However, the present invention is not limited to the above embodiment, and the present invention described in the claims is described. Various other modifications and applications can be made without departing from the spirit of the invention. For example, the following various modifications are also included in the present invention.

  In the above-described embodiment, when the failure information is transmitted from the monitoring device 1 during the work by the maintenance person M1, the failure information transmitting unit 69 indicates that the failure information is being displayed on the maintenance terminal 4 together with the failure information. Although the example of transmitting the indicated information to the failure information display terminal 8 has been described, the present invention is not limited to this. The failure information transmission unit 69 may transmit only one of the information indicating that the failure information is being displayed on the maintenance terminal 4 and the failure information to the failure information display terminal 8.

  In the above-described embodiment, an example has been described in which the work determination unit 67 does not refer to the current position information acquired by the maintenance terminal 4 when determining whether the maintenance and inspection work by the maintenance person M1 has been completed. However, the present invention is not limited to this. When determining the end of the maintenance inspection work, the work determination unit 67 may refer to the current position information acquired by the maintenance terminal 4.

  The above-described embodiments and various modified examples are detailed and specific descriptions of the configurations of the devices (monitoring devices, maintenance terminals, traffic control systems, and entrance / exit systems) in order to easily explain the present invention. The configuration is not necessarily limited to one having all the configurations described above.

  Further, each configuration, function, processing unit, and the like related to the control of each device described above may be realized by hardware by designing a part or all of them, for example, by an integrated circuit. Further, each configuration, function, and the like related to the above-described control may be realized by a processor interpreting and executing a program that realizes each function, that is, by software. Information (data) such as programs, tables, and files for realizing each function is stored in a memory, a recording device such as a hard disk or an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD. can do.

  DESCRIPTION OF SYMBOLS 1 ... Monitoring apparatus, 2 ... Building, 3-1-3-N ... Equipment equipment, 4 ... Maintenance terminal, 5 ... Control center, 6 ... Control system, 7 ... Entry / exit management system, 8 ... Fault information display terminal, 61 communication unit, 62 failure information storage unit, 63 failure information management unit, 64 customer information storage unit, 65 entrance / exit information storage unit, 66 work information storage unit, 67 work determination unit, 68 Failure information display destination determination unit, 69: failure information transmission unit, 71: communication unit, 72: entrance / exit information storage unit, 73: entrance / exit information registration unit, 74: information linking unit, 100: remote monitoring system

Claims (5)

Installed in a control center that is connected via a communication line to a monitoring device that generates failure information when the occurrence of a failure in equipment provided in the building is detected and manages the failure information transmitted from the monitoring device. Control device,
Based on the entrance and exit information of the maintenance staff who performs maintenance and inspection work of the facility equipment to and from the building, based on the position information of the maintenance terminal acquired at the time of entrance and exit with the maintenance terminal possessed by the maintenance staff, A work determination unit that determines whether a maintenance worker is working in the building;
When the work determination unit determines that the maintenance staff is working in the building, the maintenance terminal is working in the building as a target maintenance terminal for displaying failure information related to failure of equipment in the building. A failure information display destination determining unit that selects the maintenance terminal possessed by a maintenance person and transmits the failure information to the selected maintenance terminal,
A fault control device, comprising: a fault information transmitting unit that transmits the fault information transmitted to the maintenance terminal to a fault information display terminal possessed by a traffic controller located at the control center. The failure information transmitting unit transmits, to the failure information display terminal, information indicating that the failure information is being displayed on the maintenance terminal together with the failure information transmitted to the maintenance terminal. Control device. The work judging unit is configured such that a distance between the entrance position information, which is included in the entrance / exit information and is position information acquired at the time of entering the maintenance staff, and the position information of the building is within a predetermined threshold distance. The control device according to claim 2, wherein when it is inside, the maintenance person determines that the building is working in the building. When the maintenance person determines that the maintenance person is working in the building, the work determination unit registers work information indicating that work by the maintenance person in the building has started in the storage unit, and the maintenance person If the work information has been recorded in the storage unit when the fact that the building has been exited is recorded in the entry / exit information, work end information indicating that the work by the maintenance person has ended Is recorded in the storage unit,
The failure information transmitting unit, when the failure information is transmitted from the monitoring device, when the work end information is recorded in the storage unit that stores the work information, the failure information display The control device according to claim 2, wherein the failure information is transmitted only to the terminal. Installed in a control center that is connected via a communication line to a monitoring device that generates failure information when the occurrence of a failure in equipment provided in the building is detected and manages the failure information transmitted from the monitoring device. Remote control method by a control device,
Based on the entrance and exit information of the maintenance staff who performs maintenance and inspection work of the facility equipment to and from the building, based on the position information of the maintenance terminal acquired at the time of entrance and exit with the maintenance terminal possessed by the maintenance staff, Determining whether maintenance personnel are working in the building;
When the maintenance staff determines that the maintenance worker is working in the building, the maintenance staff working in the building possesses the maintenance terminal as a target maintenance terminal for displaying the failure information on the failure of the equipment in the building. Selecting the maintenance terminal, and transmitting the failure information to the selected maintenance terminal;
And transmitting the failure information to be transmitted to the maintenance terminal to a failure information display terminal possessed by a traffic controller located in a control center where the control device is installed.

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