JP2020009304A - Operation management device, operation management system, terminal device, operation management method, and program - Google Patents

Abstract

To provide an operation management device, an operation management system, a terminal device, an operation management method, and a program that can increase transportation efficiency in all sections where transport vehicles operate.SOLUTION: An operation management device 2 includes: parcel information reception unit 200 that receives parcel information; a service determination unit 202 that determines a transport service to be used for transportation of the parcel associated with the parcel information; a calculation unit 203 that calculates the total load of the parcels for each section constituted by two departure/arrival points in each of a plurality of transport services; a vehicle allocation unit 204 that allocates transport vehicles to each of the sections in accordance with the parcel information and the total load amount in each of the plurality of transport services; and a notification unit 207 that notifies an operation plan including information on the transport vehicles for each of the transport services.SELECTED DRAWING: Figure 2

Description

  The present invention relates to an operation management device, an operation management system, a terminal device, an operation management method, and a program.

In recent years, there is a concern that there is a shortage of drivers for transport vehicles used for transporting luggage such as trucks, and there is a need for more efficient distribution.
For example, Patent Literature 1 discloses an optimal dispatch system that creates a dispatch plan that efficiently allocates a plurality of packages having different shapes and weights to a transport vehicle in order to improve the loading rate, actual vehicle rate, and operation rate of the transport vehicle. Has been described.

JP 2010-168205 A

  In some cases, a transportation vehicle stops at a plurality of bases between a departure place and a destination, and loads and unloads cargo at each base. At this time, in the conventional system, the size of the transport vehicle is determined according to the section having the largest load capacity among all sections from the departure point to the destination. However, there are cases where the amount of luggage loaded and unloaded differs greatly depending on the location. Then, although the loading rate of transport vehicles can be increased in some sections with large loading capacity, the loading rate decreases in sections with small loading capacity, so there is a possibility that transport efficiency will decrease when all sections are combined. is there.

  The present invention has been made in view of such a problem, and is an operation management device, an operation management system, a terminal device, an operation management method, and a program that can increase transportation efficiency in all sections where a transportation vehicle operates. I will provide a.

In order to solve the above problems, the present invention employs the following means.
According to the first aspect of the present invention, an operation management device (2) that manages a transportation vehicle including a transport vehicle and a driver that transports luggage between bases includes a luggage information receiving unit (200) that receives luggage information on the luggage. ) And transport used for transporting the luggage associated with the luggage information from a plurality of transport services in which a departure / departure point of the transport vehicle departs and arrives and a departure time from the departure / departure point are defined. A service deciding unit (202) for deciding a service; a computing unit (203) for computing a total loading amount of the baggage for each section constituted by the two departure and arrival bases in each of the plurality of transportation services; A vehicle allocating unit (204) for allocating the transport vehicle according to the section according to the luggage information and the total load amount in each service; Comprising notifying unit for notifying a trip plan that contains the information of the transport service by the transportation vehicle and (207), the.
In this way, the operation management device can allocate an optimal transport vehicle for each section in each of the plurality of transport services. Thereby, the operation management device can increase the transportation efficiency in all sections where the transportation vehicle operates.

According to a second aspect of the present invention, in the operation management device (2) according to the first aspect, the transportation resource further includes a driver of the transportation vehicle, and is defined in advance for each of the plurality of transportation vehicles. A driver allocating unit for allocating the driver according to the work mode.
By doing so, the operation management device can appropriately and efficiently assign a driver to each transport vehicle within the range of the work mode.

According to a third aspect of the present invention, in the operation management device (2) according to the first or second aspect, the vehicle allocating unit (204) is configured to perform the transportation in which the total loading amount is equal to or more than a predetermined loading rate. Assign a vehicle.
In this way, the operation management device can maintain the loading ratio of the transport vehicles at a predetermined value or more in all sections of the transport service, and can improve transport efficiency.

According to a fourth aspect of the present invention, the operation management device (2) according to any one of the first to third aspects acquires position information indicating a current position of each of the plurality of transport vehicles, An arrival time estimating unit (206) for calculating an estimated arrival time at which each of the transport vehicles is expected to arrive at the loading base and the unloading base specified by the luggage information based on the position information; (207) The operation plan including the estimated arrival time for each transportation vehicle is notified.
In this way, the operation management device can transmit the operation plan including the estimated arrival time of each transportation vehicle to a person involved in the transportation service. This makes it easier for a person involved in the transportation service to know whether or not the transportation vehicle has been delayed. Then, for example, if there is a delay in the transport vehicle, the shipper who has requested the transportation of the luggage carries out measures such as adjusting the time for loading the luggage to the loading base and unloading the luggage from the unloading base. Therefore, the waiting time at the base can be reduced.

According to a fifth aspect of the present invention, in the operation management device (2) according to the fourth aspect, the arrival time prediction unit (206) further acquires traffic information of the section, and obtains the position information, The estimated arrival time for each transportation vehicle is calculated based on the traffic information.
In this way, the operation management device can accurately predict the predicted arrival time of the transport vehicle based on the traffic information.

According to a sixth aspect of the present invention, in the operation management device (2) according to any one of the first to fifth aspects, the service deciding unit (202) is configured to: If there is no transport service available for transporting the package, create an ad hoc transport service.
In this way, the operation management device can provide an optimal transportation service according to the request of the shipper.

According to a seventh aspect of the present invention, in the operation management device (2) according to any one of the first to sixth aspects, the service determination unit (202) specifies the transport service in the package information. If a transit point other than the designated departure / departure point is designated as the loading point or the unloading point, and the loading or unloading of the luggage at the transit point is performed without changing the departure time of the other departure / departure point If it is possible, the transportation service is changed by adding the transit point as a new departure / arrival base.
In this way, the operation management device can provide an optimal transport service according to the request of the shipper while using the transport service defined in advance.

  According to an eighth aspect of the present invention, an operation management system (1) comprises: an operation management device (2) according to any one of the first to seventh aspects; The operation management device, comprising: a shipper terminal (3) for receiving an input, a base terminal (4) installed at each of the plurality of bases, and an on-vehicle device (5) that can be mounted on each of the plurality of transport vehicles. The notification unit (207) of (2) notifies the operation plan to at least one of the shipper terminal (3), the base terminal (4), and the vehicle-mounted device (5).

  According to a ninth aspect of the present invention, a terminal device (3, 4, 5) outputs an operation plan received from the operation management device (2) according to any one of the first to seventh aspects.

  According to a tenth aspect of the present invention, there is provided an operation management method for managing the operation of a transport vehicle that transports luggage between bases, wherein the luggage information including the luggage mode, loading base, unloading base, and desired arrival time is stored. Receiving, from a plurality of transportation services in which a departure / departure point of the transportation vehicle departs and arrives and a departure time from the departure / departure point are used for transporting the luggage associated with the luggage information. Determining a transportation service, calculating a total loading amount of the package for each of a plurality of the departure and arrival bases in each of the plurality of transportation services, and calculating, in each of the plurality of transportation services, the package information and Allocating the transport vehicles according to the total load by section, and information on the transport vehicles for each transport service. And a step of notifying the non-service plan.

  According to an eleventh aspect of the present invention, a program that causes a computer (900) of an operation management device (2) that manages the operation of a transport vehicle that transports luggage between bases to operate includes: A step of receiving baggage information including a mode of the baggage, a loading base, an unloading base, and a desired arrival time; and a plurality of departure / departure bases where the transport vehicle arrives and departs from the plurality of bases and a departure time from the departure / departure base. Deciding a transport service to be used for transporting the package associated with the package information from the transport service of (a), and loading the package by section constituted by two departure and arrival sites in each of the plurality of transport services. Calculating a total amount; and for each of the plurality of transportation services, the transportation according to the package information and the total loading amount. Assigning a vehicle by the section, and notifying the trip plan including information of the transport service by the transportation vehicle, thereby running.

  According to the operation management device, the operation management system, the terminal device, the operation management method, and the program described above, the transportation efficiency can be improved in all sections where the transport vehicle operates.

It is a schematic diagram showing the whole operation control system composition concerning one embodiment of the present invention. It is a figure showing the functional composition of the operation management device concerning one embodiment of the present invention. It is a flowchart which shows an example of the transportation request acceptance process in the operation management apparatus which concerns on one Embodiment of this invention. It is a figure showing an example of luggage information concerning one embodiment of the present invention. It is a flowchart which shows an example of the fee calculation process in the operation management apparatus which concerns on one Embodiment of this invention. It is a figure showing an example of transportation service information concerning one embodiment of the present invention. It is a figure showing an example of reception information concerning one embodiment of the present invention. It is a flowchart which shows an example of the resource allocation process in the operation management apparatus which concerns on one Embodiment of this invention. It is a figure showing an example of an allocation table concerning one embodiment of the present invention. It is a figure for explaining the function of the operation management device concerning one embodiment of the present invention. It is a figure showing an example of an operation plan concerning one embodiment of the present invention. It is a flow chart which shows an example of additional acceptance processing of a transportation demand in an operation management device concerning one embodiment of the present invention. It is a flow chart which shows an example of notice processing of the arrival arrival time in the operation management device concerning one embodiment of the present invention. It is a flowchart which shows an example of the process of receiving an additional waypoint in the operation management device according to an embodiment of the present invention. It is a figure showing an example of the hardware constitutions of the operation management device concerning one embodiment of the present invention.

  Hereinafter, an operation management system 1 according to an embodiment of the present invention will be described with reference to the drawings.

(overall structure)
FIG. 1 is a schematic diagram showing an overall configuration of an operation management system according to an embodiment of the present invention.
The operation management system 1 according to the present embodiment is, for example, as shown in FIG. 1, a system for managing a transportation service for transporting luggage between a plurality of bases H (H1, H2,...) Using an expressway. is there.
The base H is a delivery center provided in a service facility (service area, parking area, etc.) on an expressway, for example. The base H may be a delivery center provided outside the expressway and near the entrance of the expressway. At the base H, packages are collected from a plurality of shippers who request transport of the packages. The shipper is, for example, a transportation company, a manufacturing company, or the like that performs small-scale delivery of packages. Then, the collected luggage is loaded on the transport vehicle A and transported to another base H. In this way, a large number of packages requested by a plurality of shippers can be transported between the bases H by a small number of transport vehicles A and drivers.

As shown in FIG. 1, the operation management system 1 includes an operation management device 2, a shipper terminal 3, a base terminal 4, and an on-vehicle device 5.
The shipper terminal 3, the base terminal 4, and the vehicle-mounted device 5 are one aspect of the terminal device according to the present embodiment.

The operation management device 2 is installed in an operation management center that manages a transportation service, and is a device for managing the operation of a transportation vehicle that transports a package between the bases H.
The operation management device 2 according to the present embodiment assigns the transportation vehicle A to each of a plurality of transportation services in which the departure / arrival point of the transportation vehicle A among the plurality of points H and the departure time from the arrival / departure point are defined. A plan is created and notified to the shipper terminal 3, the base terminal 4, and the vehicle-mounted device 5, respectively. The detailed functional configuration of the operation management device 2 will be described later.

The shipper terminal 3 is a dedicated terminal device operated by the shipper when requesting transportation of a package, or a general terminal device such as a personal computer and a tablet. Although FIG. 1 shows only one shipper terminal 3, it is assumed that each shipper terminal 3 has at least one shipper terminal.
The shipper terminal 3 receives an input of package information D10 (FIG. 4) related to the transportation of the package from the shipper via an input unit (not shown), and transmits the input to the operation management device 2 via a communication line such as the Internet. The details of the package information D10 will be described later. The shipper terminal 3 has an output unit that can output the operation plan received from the operation management device 2 to a display, a printer, or the like.
The shipper may input the luggage information D10 via an application installed in the shipper terminal 3 in advance, or may access the web page operated by the operation management center to input the luggage information D10. You may do so.

  At least one base terminal 4 is installed at each of the plurality of bases H, and is a terminal device for receiving, displaying, and printing an operation plan of a transportation service from the operation management device 2. The base terminal 4 is, for example, a personal computer, a tablet, or the like, and has an output unit that can output the received operation plan to a display, a printer, or the like.

The vehicle-mounted device 5 is a terminal device that can be mounted on each of the plurality of transport vehicles A, and receives and displays an operation plan of a transportation service from the operation management device 2. Further, the on-vehicle device 5 creates position information capable of specifying the position of the transport vehicle A based on satellite navigation information (positioning information) received from a satellite by a GNSS (Global Navigation Satellite System), and sends it to the operation management device 2. Send.
The vehicle-mounted device 5 is, for example, a car navigation system, a portable terminal (tablet, smartphone), or the like, and has an output unit that can output an operation plan received from the operation management device 2 to a display, a printer, or the like. The vehicle-mounted device 5 may be attached to the transportation vehicle A in advance. When the driver gets on the transport vehicle A, a portable terminal or the like owned by the driver may be mounted on the transport vehicle A as the vehicle-mounted device 5.
The transport vehicle A is, for example, a truck for transporting luggage. Further, as shown in FIG. 1, the transport vehicle A may be composed of a truck and a connected vehicle connected to the truck.

(Functional configuration)
FIG. 2 is a diagram illustrating a functional configuration of the operation management device according to the embodiment of the present invention.
As shown in FIG. 2, the operation management device 2 includes a CPU 20 and a storage medium 21.

  The CPU 20 is a processor that governs the operation of the entire operation management device 2, and operates according to a predetermined program, so that a luggage information receiving unit 200, a charge calculating unit 201, a service determining unit 202, a calculating unit 203, a vehicle allocating unit 204, The functions as the driver assignment unit 205, the arrival time prediction unit 206, and the notification unit 207 are exhibited.

The luggage information receiving unit 200 receives luggage information D10 including the mode of the luggage, the loading base, the unloading base, and the desired arrival date and time.
For example, the shipper sets the nearest base H1 of the shipment source as a load base of the luggage, and sets the closest base H2 of the destination as the unloading base of the luggage. For this reason, the shipper only needs to prepare transportation means (transportation vehicles and drivers) from the source to the base H1 and from the base H2 to the destination, and separately secures long-distance transportation using the expressway. No need.

  The fee calculation unit 201 calculates a transport fee for transporting the package based on the package information D10.

The service determination unit 202 determines the luggage associated with the luggage information from a plurality of transportation services in which the departure / departure base of the transportation vehicle A among the plurality of bases H and the departure time (departure date / time) from the departure / departure base are defined. Decide the transportation service to be used for transportation.
In the following description, a transportation service in which a departure / arrival base and a departure time are specified is also described as a “regular transportation service”. In addition, among the regular transportation services, a transportation service that skips some departure and arrival bases and arrives at a remote place early is also described as “express transportation service”.
When there is no regular transportation service or limited express transportation service that satisfies the request of the shipper, the service determination unit 202 may create a “temporary transportation service” in which the departure / arrival base and the departure time are set according to the request of the shipper.
Further, the service determination unit 202 determines that a transit point other than the departure and arrival point specified in the transport service is designated as a loading point or an unloading point in the parcel information, and that the loading or unloading of the luggage at the transit point is different. If the transfer can be executed without changing the departure time of the departure / departure point, the transit point may be added as a new departure / departure point to change the prescribed transportation service (regular transportation service or limited express transportation service).

  The calculation unit 203 calculates the total amount of loaded luggage for each section composed of two departure and arrival bases in each of the plurality of transportation services.

The vehicle allocating unit 204 allocates, for each of the plurality of transport services, the transport vehicle A according to the luggage information D10 and the total loaded amount for each section.
Further, the vehicle allocating unit 204 may allocate the transport vehicle A whose total loading amount is equal to or more than a predetermined loading rate.

The driver allocating unit 205 allocates a driver to each of the plurality of transport vehicles A for each section according to a predetermined work mode of the driver.
The work mode of the driver includes a possible work day (or day of the week), a time zone, and a work range of the driver. Further, the work range is information indicating from which base H to which base H each driver can drive.

The arrival time prediction unit 206 obtains position information indicating the current position of each of the plurality of transport vehicles A, and based on the position information, the arrival prediction that each of the transport vehicles A is predicted to arrive at the loading base and the unloading base. Calculate time. Note that the estimated arrival time may be information including both the date and the time because it may take a plurality of days to move from a certain base to another base.
In addition, the arrival time prediction unit 206 further obtains traffic information for each section, or past transportation results for each section, and based on the position information and traffic information, or the location information and the past transportation results, May be calculated.

The notification unit 207 notifies the operation plan including the information of the transportation vehicle A for each transportation service to at least one of the shipper terminal 3, the base terminal 4, and the vehicle-mounted device 5. When the mail address of the shipper is registered in advance, the notification unit 207 may notify the portable terminal (the shipper terminal 3) of the shipper by mail. Similarly, when the mail address of the driver is registered in advance, the notification unit 207 may notify the driver's portable terminal (on-vehicle device 5) by mail.
Further, the operation plan may include a predicted arrival time at the loading base and the unloading base for each transport vehicle A predicted by the arrival time prediction unit 206.

  The storage medium 21 stores information obtained and created when each functional unit of the CPU 20 performs processing. Further, the storage medium 21 stores in advance various types of information to be referred to when each functional unit of the CPU 20 performs processing.

(Transport request acceptance processing)
FIG. 3 is a flowchart illustrating an example of a transport request receiving process in the operation management device according to the embodiment of the present invention.
Hereinafter, a process in which the operation management device 2 receives a transport request for a package from a shipper will be described with reference to FIG.

First, as shown in FIG. 3, the luggage information receiving unit 200 of the operation management device 2 receives luggage information D10 (FIG. 4) input by the shipper via the shipper terminal 3 (step S10).
FIG. 4 is a diagram illustrating an example of package information according to an embodiment of the present invention.
The package information D10 is information indicating a request for transport of the package by the shipper, and as shown in FIG. 4, “shipper information” capable of identifying the shipper, and “loading base” indicating a base for loading the package on the transport vehicle A. And a "unloading base" indicating a base for unloading luggage from the transport vehicle A, a "desired date and time of arrival" at the unloading base, and a "type of luggage".
The shipper information may be any information as long as the shipper can be identified, and is, for example, the name of the shipper, an identification number, and the like.
The mode of the package includes "size (length and width and height), weight, quantity" of the package, "transportation conditions", and the like. The transport condition is information indicating whether a special vehicle or equipment is required for transporting the load, and is indicated by a load type such as a refrigerated product, a frozen product, and a precision machine.

  Next, returning to FIG. 3, the fee calculation unit 201 calculates a transport fee for transporting the package based on the package information D10 (step S11).

FIG. 5 is a flowchart illustrating an example of a fee calculation process in the operation management device according to the embodiment of the present invention.
In step S11, the fare calculation unit 201 executes steps S110 to S118 shown in FIG. 5 to calculate a transport fee for the transport service according to the package information D10.
The charge calculation unit 201 calculates the transport distance of the package based on the loading base and the unloading base included in the package information D10, and also loads the package based on the size, weight, and quantity of the package included in the package information D10. Is calculated (step S110).
The transport distance is information indicating a section or a distance from the loading base to the unloading base. The load capacity of the package is the size (width and height and height), total volume, or total weight of the entire package. For example, the fee calculation unit 201 may represent the load amount in a category such as “S”, “M”, “L” based on the size, total volume, or total weight of the package.

Next, the fee calculation unit 201 selects the vehicle type of the transport vehicle A used for transporting the package based on the transport conditions included in the package information D10 (Step S111).
For example, when the transport condition (package type) is “refrigerated item” or “frozen item”, a vehicle type capable of refrigerated and frozen storage of the package is selected. When the transportation condition is “precision machine”, a vehicle type equipped with an air suspension suitable for transportation of the precision machine is selected.

Next, the charge calculation unit 201 refers to the transport service information D11 (FIG. 6) stored in the storage medium 21 in advance, and satisfies the loading base, the unloading base, and the desired arrival time included in the package information D10. It is determined whether the scheduled transportation service is available (step S112).
FIG. 6 is a diagram illustrating an example of the transport service information according to the embodiment of the present invention.
As shown in FIG. 6, the transport service information D11 includes an “operation schedule D110” for each of a plurality of transport services and a “rate table D111” for each transport service. The operation schedule D110 is a table in which the identification number of the transportation service, the departure / arrival point of stopping at the transportation service, and the scheduled arrival time and departure time at each departure / arrival point are associated with each other. Note that the scheduled arrival time and the scheduled departure time may include a delay time in advance in consideration of delay due to traffic congestion and the like. The charge table D111 is a table that defines charges according to the combination of the transport distance and the load amount for each transport service. The charge table D111 may further define an additional charge according to the vehicle type for each transportation service.
For example, when the loading base, the unloading base, and the desired arrival time specified by the luggage information D10 are “base H1,” “base H3,” and “15:00,” the charge calculation unit 201 of FIG. It is determined that the “regular transportation service T10” indicated in the operation schedule D110 is available (step S112: YES). At this time, if there is a regular transportation service that arrives at the unloading base earlier than the desired arrival time, the fee calculation unit 201 may determine that the regular transportation service is available. Further, when there is a regular transportation service that arrives at the unloading base within a predetermined allowable time from the desired arrival time (for example, within one hour before and after the desired arrival time), the fee calculation unit 201 can use the regular transportation service. It may be determined that there is. The allowable time may be arbitrarily set by the shipper and may be included in the package information D10.

Returning to FIG. 5, when the fare calculation unit 201 determines that the scheduled transportation service T10 is available (step S112: YES), the loading rate of the transport vehicle A in the scheduled transportation service T10 is expected to be 90% or more. It is determined whether or not there is (step S113).
The fare calculation unit 201 has determined that the allocation of the transport vehicle A to the regular transport service T10 has been completed, and that the loading rate of the transport vehicle A may be 90% or more by delaying the arrival time at each base H. If there is (step S113: YES), the process proceeds to the next step S114.
On the other hand, in cases other than the above (step S113: NO), the fare calculation unit 201 calculates the transportation fee (regular fee) of the regular transportation service T10 (step S116).
The fee calculating unit 201 refers to the fee table D111, and calculates the transport distance and the load capacity calculated in step S110 and the transport fee of the regular transport service T10 according to the vehicle type selected in step S111 (step S116).

Further, when the loading rate of the transport vehicle A is expected to be 90% or more (step S113: YES), the fee calculating unit 201 accepts a selection from the shipper as to whether or not the arrival time delay is allowable (step S114). ).
When receiving the selection from the shipper that the delay can be tolerated (step S114: YES), the fare calculation unit 201 calculates a transportation fee obtained by applying a discount to the transportation fee of the regular transportation service T10 (step S115).
The fee calculation unit 201 refers to the fee table D111, calculates the transport distance and the load capacity calculated in step S110, the transport fee of the regular transport service T10 according to the vehicle type selected in step S111, and provides a predetermined discount. The amount is subtracted from the transportation fee of the regular transportation service T10, and the transportation fee of the package associated with the package information D10 is calculated (step S115). The predetermined discount amount is an arbitrary amount or an amount multiplied by a discount rate. Further, the transportation fee to which the discount is applied may be defined in advance in the fee table D111.

  On the other hand, when the fee calculating unit 201 receives from the shipper a selection that the delay cannot be tolerated (step S114: NO), the fare calculation unit 201 calculates the transportation fee of the regular transportation service T10 without applying the discount (step S116).

When the scheduled transportation service T10 cannot be used (step S112: NO), the fee calculation unit 201 determines whether or not the limited express transportation service is available with reference to the operation schedule D110 (step S117).
For example, the charge calculation unit 201 determines that the express transportation service T20 can be used when the scheduled transportation service T10 cannot meet the desired arrival time requested by the package information D10, but the express transportation service T20 can. A determination is made (step S117: YES). In this case, the fee calculation unit 201 refers to the fee table D111, and calculates the transport distance and the loading amount calculated in step S110 and the transport fee of the express transport service T20 according to the vehicle type selected in step S111 (step S118).

  On the other hand, for example, when the combination of the loading base and the unloading base is not in any of the regular transportation service T10 and the express transportation service T20, the fee calculation unit 201 determines that neither the regular transportation service nor the express transportation service is available. (Step S112: NO, Step S117: NO). In this case, the fee calculation unit 201 refers to the fee table D111, and calculates the transport distance and the load amount calculated in step S110 and the transport fee of the temporary transport service according to the vehicle type selected in step S111 (step S119). ).

When the fare calculation unit 201 completes the calculation of the transportation fee, the operation management device 2 returns to the flowchart of FIG. Then, the service determining unit 202 transmits the detailed information of the transport service determined to be usable by the fee calculating unit 201 to the shipper terminal 3 (step S12). The detailed information includes, for example, the identification number of the transportation service, the estimated arrival time and departure time of the designated loading base and unloading base, the transportation fee, and the like.
Further, when the fee calculation unit 201 calculates the fee for the temporary transportation service, the service determination unit 202 creates a temporary transportation service that satisfies the loading base, the unloading base, and the desired arrival time requested by the package information D10. And include it in the detailed information.
The shipper terminal 3 presents the received detailed information to the shipper and accepts an input operation as to whether or not to apply for a transport service. Then, the shipper terminal 3 transmits the result of the input operation to the operation management device 2.

  Next, the service determination unit 202 of the operation management device 2 determines whether an application for a transport service has been received from the shipper (step S13).

When accepting an application request for a transport service from the shipper terminal 3 (step S13: YES), the service determination unit 202 registers various information related to the applied transport service in the reception information D12 (FIG. 7) of the storage medium 21 (FIG. 7). Step S14), the process ends.
FIG. 7 is a diagram illustrating an example of the reception information according to the embodiment of the present invention.
As shown in FIG. 7, the reception information D12 is associated with the “reception number” of the transportation service, the “package information D10”, the “identification number of the transportation service” applied by the shipper, and the “transportation fee”. Information.

On the other hand, when the service determination unit 202 does not receive the application request for the transport service from the shipper terminal 3 (step S13: NO), the service determination unit 202 determines whether or not a proposal for another transport service is requested from the shipper terminal 3 (step S13). S15).
For example, if the shipper determines that the conditions of the transport service (arrival time at the unloading base, transport fee, etc.) do not meet the request, the shipper performs an input operation for requesting another transport service proposal via the shipper terminal 3. Do. Then, service determining unit 202 receives a proposal request for another transport service (step S15: YES), and returns to step S10. In this case, the shipper can make the operation management device 2 propose another transportation service by inputting the baggage information D10 different from the previous time.

  If the request for proposal of another transport service has not been received from the shipper (step S15: NO), the process ends.

(Resource allocation processing)
FIG. 8 is a flowchart illustrating an example of a resource allocation process in the operation management device according to the embodiment of the present invention.
Hereinafter, a process in which the operation management device 2 allocates resources (transport vehicle A and driver) to each of the plurality of transport services will be described with reference to FIG.
Here, for the sake of simplicity of explanation, a description will be given of an example in which the operation management device 2 allocates resources of the periodic transportation service T10, but the same processing is performed for other transportation services.

As shown in FIG. 8, the calculation unit 203 determines whether or not the current time is a time for determining a resource of the regular transportation service T10 (Step S20).
For example, the calculation unit 203 sets the resource determination time one hour before the departure time of the departure point (base point H1) of the regular transportation service T10.
When the current time has passed the resource determination time (step S20: YES), the calculation unit 203 proceeds to the next step S21. The calculation unit 203 additionally records the calculated total loading amount in the allocation table D13. For example, the luggage of “reception number: 2” and “reception number: 3” is allocated to “transportation conditions: general” of “section: H2 to H3” in the allocation table D13. In this case, the calculation unit 203 calculates the total loading amount by adding the loading amount of the baggage with the “reception number: 2” and the loading amount of the baggage with the “reception number: 3”.
On the other hand, when the current time is earlier than the resource determination time (step S20: NO), the calculation unit 203 ends the processing.

Next, the arithmetic unit 203 reads the reception information D12 (FIG. 7) registered in the storage medium 21, and classifies the package according to the transportation service (Step S21).
FIG. 9 is a diagram illustrating an example of the assignment table according to the embodiment of the present invention.
For example, as illustrated in FIG. 9, the calculation unit 203 creates an assignment table D13 in which a transportation section of the package is associated with a transportation condition (a package type). When the calculation unit 203 reads the baggage information D10 of the baggage to be transported by the “scheduled transportation service T10” from the reception information D12, based on the loading base, the unloading base, and the transportation conditions included in the baggage information D10, the calculation unit 203 determines whether the baggage is received (reception) (By number) and recorded in the allocation table D13. The luggage of “reception number: 1” in the reception information D12 (FIG. 7) is allocated to “transportation conditions: refrigerated goods” of “section: H1 to H2” and “section: H2 to H3” in the allocation table D13.

Next, the calculation unit 203 calculates the total loading amount for each section and for each transportation condition with reference to the assignment table D13 (Step S22).
The calculation unit 203 additionally stores the calculated total load amount in the allocation table D13.

Next, the vehicle allocating unit 204 allocates the transport vehicles A for each section and for each transport condition based on the total loading capacity of the allocation table D13 (Step S23).
Specifically, the vehicle allocating unit 204 allocates the transport vehicles A whose total loading capacity in each section is equal to or higher than a predetermined loading rate. The predetermined loading rate is set to, for example, “80%” as a target loading rate. The vehicle allocating unit 204 allocates the transport vehicle A so that the total loading capacity is equal to or more than the target loading rate in all sections as much as possible. Further, when the amount of luggage is small and does not reach the target loading rate, the vehicle allocating unit 204 uses a minimum loading rate (for example, “50%”) prescribed in advance for each transport vehicle as the predetermined loading rate. The storage medium 21 stores in advance vehicle information (not shown) in which the vehicle type, the loading capacity, the minimum loading rate, and the number of the transport vehicles A are associated with each other. The transport vehicle A is assigned while referring to the information.
In addition, it is desirable that the vehicle allocating unit 204 performs the allocation so that the number of transport vehicles A used in all sections is reduced.
FIG. 10 is a diagram for explaining functions of the operation management device according to the embodiment of the present invention.
For example, as shown in FIG. 9 and FIG. 10, a “coupled vehicle A2” for transporting a package of “transportation condition: general” by a “transportation vehicle A1” and coupling a package of “transportation condition: refrigerated item” to a transport vehicle A1. It is possible to transport both packages by one set of transport vehicles (transport vehicle A1 and connected vehicle A2). By doing so, it is not necessary to operate a plurality of vehicles for each transportation condition, so that resources can be saved. At this time, as shown in the example of FIG. 9, when it is not necessary to transport “transportation condition: refrigerated goods” at the bases H3 to H4, the connection of the connected vehicle A2 is released at the base H3, and thereafter, the transportation vehicle A1 may be transported alone.
Note that, for example, when there is no connected vehicle capable of transporting “transportation conditions: refrigerated goods”, the vehicle allocating unit 204 performs transportation different from transportation vehicle A1 for transporting this package (package with “reception number: 1”). Vehicles may be assigned.
The vehicle allocating unit 204 additionally stores, in the allocation table D13, the transport vehicles A allocated for each section and each transport condition, and the load ratio of the packages for each section and each transport vehicle A.

Next, the driver assigning unit 205 assigns a driver for each section and for each transport vehicle A (Step S24).
The storage medium 21 previously stores driver information (not shown) that defines the work mode (workable day, time zone, work range) of each of the plurality of drivers, and the driver assignment unit 205 refers to the driver information. In the meantime, a driver having a work mode that matches the operation section and the operation time of the transport vehicle A is assigned. For example, when the working range of the driver 01 is the bases H1 to H3 and the working range of the driver 06 is the bases H3 to H4, the driver assigning unit 205 sets the working range of the bases H1 to H3 as shown in FIG. May be assigned the driver 01, and the section between the bases H3 and H4 may be assigned the driver 02. Further, at this time, the driver allocating unit 205 may allocate the driver 01 getting off at the base H3 to the transport vehicle A6 traveling from the base H3 to H1. In this way, each driver can work within a limited section, so that the burden on the driver due to long-distance transportation can be reduced.
The driver allocating unit 205 additionally stores the driver allocated for each transport vehicle A in the allocation table D13.

Next, the notification unit 207 creates an operation plan D14 (FIG. 11) for each transportation service based on the allocation table D13, and notifies the shipper terminal 3, the base terminal 4, and the vehicle-mounted device 5 (step S25).
FIG. 11 is a diagram illustrating an example of an operation plan according to an embodiment of the present invention.
As illustrated in FIG. 11, the notification unit 207 operates the regular transportation service T10 including a time table D140 indicating an arrival time and a departure time at each departure and arrival base, and a work plan D141 indicating the content of work at each departure and arrival base. Create a plan D14.
The time table D140 may further include information on the transport vehicle A and the driver assigned to each section.
Further, the work plan D141 includes information indicating which luggage is to be loaded on which transport vehicle A and which luggage is to be unloaded from which transport vehicle A at each of the departure and arrival sites.

  The operation management device 2 executes the above-described steps S20 to S25 at predetermined intervals.

(Transport request additional acceptance processing)
FIG. 12 is a flowchart illustrating an example of processing for additionally accepting a transport request in the operation management device according to the embodiment of the present invention.
After the assignment of the transport vehicle A and the driver to the transport service in the flowchart of FIG. 8 is completed, the operation management device 2 transmits the transport request shown in FIG. 12 so that the loading rate of the transport vehicle A can be as close to 100% as possible. Perform additional reception processing.

  First, the luggage information receiving unit 200 receives luggage information D10 input by the shipper (step S30). In the example of FIG. 12, it is assumed that the transport vehicle A and the driver have already been assigned to the transport service (regular transport service T10) corresponding to the desired arrival time requested by the shipper.

Next, the service determining unit 202 determines whether or not the current time has passed the deadline of the regular transportation service T10 (step S31).
The deadline time is set, for example, 10 minutes before the transport vehicle A departs from the first departure / arrival base (base H1). Further, the deadline time may be set 10 minutes before the transport vehicle A departs from the loading base (for example, the base H3) specified by the luggage information D10.
If the current time has passed the deadline time (step S31: YES), the service determination unit 202 notifies the shipper terminal 3 that the transport request for the package based on the requested package information D10 cannot be accepted. At this time, when a part of the conditions of the baggage information D10 (for example, the desired arrival time) is changed, if there is another transportation service (alternative transportation service) that satisfies the conditions, the service determination unit 202 determines that the alternative transportation An alternative including the service departure / arrival time, departure / departure base, etc. is transmitted together (step S32). The alternative may include information on a plurality of alternative transportation services.
In addition, the service determination unit 202 receives an input from the shipper as to whether or not to select an alternative (step S33). When any of the alternative transportation services included in the alternative is selected by the shipper (step S33: YES), the service determination unit 202 proceeds to step S35.
On the other hand, when the shipper does not select an alternative (step S33: NO), the service determination unit 202 ends the process. In this case, when the operation management device 2 receives the input of the different package information D10 from the shipper, the operation management device 2 starts the process again from step S30.
If the current time has not passed the deadline time (step S31: NO), the service determination unit 202 proceeds to the next step S34.

Next, when the additional package included in the package information D10 is loaded on the transport vehicle A assigned to the regular transport service T10, the arithmetic unit 203 determines whether the loading rate exceeds the loading capacity of the transport vehicle A. Is determined (step S34).
If the loading ratio of transport vehicle A exceeds 100% by loading additional luggage (step S34: YES), arithmetic unit 203 does not accept a luggage transport request based on requested luggage information D10. This is notified to the shipper terminal 3 and an alternative is transmitted (step S32).
In addition, the arithmetic unit 203 determines that the loading rate of the transport vehicle A does not exceed 100% even if additional luggage is loaded (step S34: NO), or that the shipper selects an alternative (step S33: YES). ), And adds and updates various kinds of information relating to the additional package to the reception information D12 (FIG. 7) and the assignment table D13 (FIG. 9) (step S35).

  Next, the notification unit 207 updates the operation plan D14 (FIG. 11) of the periodic transportation service T10 based on the updated assignment table D13, and notifies the shipper terminal 3, the base terminal 4, and the vehicle-mounted device 5 (step S36).

The operation management device 2 executes the above-described steps S30 to S35 every time new baggage information D10 is received from the shipper.
When receiving the new package information D10, the operation management device 2 executes the above-described processes shown in FIG.

(Notification process of estimated arrival time)
FIG. 13 is a flowchart illustrating an example of a notification process of an estimated arrival time in the operation management device according to the embodiment of the present invention.
The operation management device 2 monitors the operation of the transport vehicle A after the transport service starts operating (that is, after the transport vehicle A assigned to the transport service departs from the first departure / arrival point), and a delay occurs. If so, a process for notifying the related parties is performed.

Specifically, first, the arrival time prediction unit 206 acquires position information indicating the current position of the transport vehicle A from the vehicle-mounted device 5 mounted on each transport vehicle A (step S40).
The arrival time prediction unit 206 stores the acquired position information in the storage medium 21 for each transportation vehicle A and accumulates the information. Note that the position information may include information indicating the current position (latitude, longitude, altitude) of the transport vehicle A, as well as information indicating the date and time when the position information was measured.

Next, the arrival time prediction unit 206 determines whether or not the transport vehicle A is delayed based on the transport service operation plan D14 associated with the transport vehicle A and the location information of the transport vehicle A. (Step S41). At this time, the arrival time prediction unit 206 acquires traffic information of a section where the transportation vehicle A is to travel in the future from the traffic information provider, and predicts that a delay will occur (for example, if a delay of 10 minutes or more occurs). If it is predicted), it may be determined that there is a delay.
When the arrival time prediction unit 206 determines that the transport vehicle A is delayed (step S41: YES), the process proceeds to the next step S42.
On the other hand, if the arrival time prediction unit 206 determines that the transport vehicle A has not been delayed (step S41: NO), the process returns to step S40.

Next, when it is determined that the transportation vehicle A is delayed (step S41: YES), the arrival time prediction unit 206 calculates an estimated arrival time at each of the bases H where the transportation vehicle A has not arrived (step S42). ).
At this time, the arrival time prediction unit 206 may calculate the predicted arrival time based on, for example, the current position information of the transport vehicle A and the traffic information of the section where the transport vehicle A is to travel. Note that the arrival time prediction unit 206 may obtain the latest traffic information from the traffic information providing organization each time, or may store the traffic information obtained at predetermined intervals in the storage medium 21. .

  Next, the notification unit 207 updates the arrival time at each base H of the operation plan D14 based on the estimated arrival time calculated in step S42, and notifies the shipper terminal 3, the base terminal 4, and the vehicle-mounted device 5 of the operation plan D14. (Step S43). Note that the notification unit 207 also updates the departure time of the operation plan D14 when it is necessary to delay the departure time in order to secure the load and unload time of the luggage or the driver's rest time.

  The operation management device 2 repeatedly executes the processes of S40 to S41 at predetermined time intervals (for example, every minute). Accordingly, when the transport vehicles A are each delayed or when a delay is likely to occur, the operation management device 2 transmits the information via the shipper terminal 3, the base terminal 4, and the on-board device 5, the shipper, the staff of the base H, The driver of the transport vehicle A can be notified of the estimated arrival time in advance.

(Additional processing of waypoints)
FIG. 14 is a flowchart illustrating an example of a process for accepting a waypoint addition in the operation management device according to the embodiment of the present invention.
After the assignment of the transportation vehicle A and the driver to the transportation service (for example, the periodic transportation service T10) is completed in the flowchart of FIG. May be required to load or unload. At this time, the operation management device 2 performs the processing shown in FIG. 14 and accepts the addition of a transit point.

  First, the luggage information receiving unit 200 receives luggage information D10 including addition of a stopover from a shipper (step S50).

Next, the service determination unit 202 and the calculation unit 203 determine whether a stopover can be added to the regular transportation service T10 (step S51).
For example, it is assumed that the luggage information D10 requires a transit point other than the departure / arrival base (bases H1 to H4) specified by the regular transportation service T10 as a loading base. It is assumed that this transit point is located between the base H1 and the base H2.
The service determination unit 202 calculates the time required for moving from the base H1 to the transit point, the loading time of the package at the transit point, and the time required for moving from the transit point to the base H2. Then, the service determination unit 202 determines whether or not it is possible to arrive at the base H2 by the estimated arrival time even if the user stops at the waypoint and loads the luggage. Note that information relating the load amount of the package and the time required for loading and unloading is stored in the storage medium 21 in advance, and the service determination unit 202 refers to this information to load and unload the package. Calculate the time required.

In addition, when additional luggage included in the luggage information D10 is loaded, the arithmetic unit 203 further determines whether or not the loading rate in the section from the base H1 to the base H2 exceeds the loading capacity of the transport vehicle A.
The calculation unit 203 determines that the next base H can be reached by the scheduled arrival time even if the loading ratio does not exceed the loading capacity of the transport vehicle A and the service determination unit 202 adds a stopover. In this case, it is determined that it is possible to add a transit point (step S51: YES).
Further, even when the loading rate does not exceed the loading capacity of the transport vehicle A, the arithmetic unit 203 cannot reach the next base H by the scheduled arrival time if the service determining unit 202 adds a stopover. Is determined, it is determined that it is impossible to add a stopover (step S51: NO).
Furthermore, when the loading rate exceeds the loading capacity of the transport vehicle A, the calculation unit 203 determines that it is impossible to add a stopover (step S51: NO).

  When the service determination unit 202 and the calculation unit 203 determine that the addition of a stopover is possible (step S51: YES), the arrival time prediction unit 206 calculates the time at which the transport vehicle A arrives at the stopover (step S51). S52).

  Next, based on the estimated arrival time calculated in step S52, the notification unit 207 adds and updates the estimated arrival time of the stopover to the operation plan D14, and updates the shipper terminal 3, the base terminal 4, and the onboard device 5 (Step S53).

  When the service determining unit 202 and the calculating unit 203 determine that it is not possible to add a transit point (step S51: NO), the service determining unit 202 determines that the loading base (transit point) specified in the luggage information D10. An operation plan of the temporary transportation service for performing transportation from the to the unloading base is created (step S54) and transmitted to the shipper terminal 3. The processing for calculating the fee for the temporary transportation service and the processing for allocating the resources can use the processing described in the flowcharts of FIGS. 5 and 8, respectively.

  The operation management device 2 executes the above-described steps S50 to S54 each time it receives the luggage information D10 including the waypoint addition. This makes it possible to create a flexible transportation service operation plan according to the demands of the shipper.

(Hardware configuration)
FIG. 15 is a diagram illustrating an example of a hardware configuration of an operation management device according to an embodiment of the present invention.
Hereinafter, an example of a hardware configuration of the operation management device 2 will be described with reference to FIG.
As shown in FIG. 15, the computer 900 includes a CPU 901, a main storage device 902, an auxiliary storage device 903, and an interface 904.
The operation management device 2 described above is implemented on a computer 900. The operation of each processing unit described above is stored in the auxiliary storage device 903 in the form of a program. The CPU 901 (CPU 20) reads out the program from the auxiliary storage device 903, expands the program in the main storage device 902, and executes the above-described processing according to the program. Further, the CPU 901 secures a storage area used by the operation management device 2 for various processes in the main storage device 902 according to a program. In addition, the CPU 901 secures a storage area (storage medium 21) for storing data being processed in the auxiliary storage device 903 according to a program.

  Examples of the auxiliary storage device 903 include a hard disk drive (HDD), a solid state drive (SSD), a magnetic disk, a magneto-optical disk, a compact disc read only memory (CD-ROM), and a digital versatile disc read only DVD-ROM. Memory), a semiconductor memory, and the like. The auxiliary storage device 903 may be an internal medium directly connected to the bus of the computer 900, or may be an external medium connected to the computer 900 via the interface 904 or a communication line. When the program is distributed to the computer 900 via a communication line, the computer 900 that has received the program may load the program into the main storage device 902 and execute the above processing. In at least one embodiment, auxiliary storage 903 is a non-transitory tangible storage medium.

Further, the program may be for realizing a part of the functions described above.
Further, the program may be a so-called difference file (difference program) that realizes the above-described functions in combination with another program already stored in the auxiliary storage device 903.

(Effect)
As described above, the operation management device 2 according to the present embodiment is the operation management device 2 that manages the operation of the transport vehicle A that transports the luggage between the bases H, and includes the form of the luggage, the loading base, and the unloading base. A luggage information receiving unit 200 that receives luggage information D10 including a desired arrival time, and a plurality of transportation services that define a departure / arrival point of the transportation vehicle A among the plurality of points H and a departure time from the arrival / departure point. A service determining unit 202 for determining a transport service used for transporting the package associated with the package information D10, and a calculation unit for calculating a total load of the package for each section including two departure and arrival sites in each of the plurality of transport services 203, a vehicle allocating unit 204 for allocating a transport vehicle A according to the luggage information D10 and the total loading amount for each section in each of the plurality of transport services, Comprising a notification unit 207 for notifying the trip plan D14 containing information of the service-specific transport vehicle A, a.
In this way, the operation management device 2 can allocate the optimum transport vehicle A for each section in each of the plurality of transport services. Thereby, the operation management device 2 can increase the transportation efficiency in all sections where the transportation vehicle A operates.

Further, the vehicle allocating unit 204 allocates a transport vehicle whose total loading amount is equal to or more than a predetermined loading rate.
By doing so, the operation management device 2 can maintain the loading rate of the transport vehicle A at a predetermined value or more in all sections of the transport service, and can improve transport efficiency.
Specifically, the vehicle allocating unit 204 sets a target loading rate (for example, “80%”) as a predetermined loading rate, and allocates the transport vehicles A so as to satisfy the target loading rate for each section as much as possible. Transport efficiency can be greatly improved. Further, when it is difficult to satisfy the target loading rate, the vehicle allocating unit 204 sets a minimum loading rate (for example, “50%”) for each transport vehicle A as the predetermined loading rate. Accordingly, the vehicle allocating unit 204 can suppress a significant decrease in the transportation efficiency even when the number of transportation requests for the package is small.

In addition, the operation management device 2 acquires position information indicating the current position of each of the plurality of transport vehicles A, and based on the position information, each of the transport vehicles A is predicted to arrive at the loading base and the unloading base. It further includes an arrival time prediction unit 206 that calculates a prediction time. The notification unit 207 notifies the operation plan D14 including the estimated arrival time of each transportation vehicle A.
By doing so, the operation management device 2 notifies the operation plan D14 including the estimated arrival time of each transportation vehicle A, and thereby determines whether or not the transportation vehicle A has been delayed by a person related to the transportation service (shipper, base H Staff, the driver of the transport vehicle A). Accordingly, for example, if the transporter A has a delay in transport vehicle A, the shipper who has requested the transportation of the package should take measures such as adjusting the time for carrying the package to the loading base and removing the package from the unloading base. Since it can be implemented, the waiting time at the base can be reduced.

In addition, the arrival time prediction unit 206 further acquires traffic information for each section, and calculates an estimated arrival time for each transportation vehicle A based on the position information of the transportation vehicle A and the traffic information.
In this way, the operation management device 2 can accurately predict the predicted arrival time of the transport vehicle A based on the traffic information. Moreover, even if the transportation vehicle A is not delayed at the present time, the operation management device 2 can predict whether or not the transportation vehicle A may be delayed based on the traffic information.

In addition, when there is no available transport service for transporting the package associated with the package information D10, the service determination unit 202 creates a temporary transport service.
In this way, the operation management device 2 can provide an optimal transportation service according to the request of the shipper.

In addition, the service determination unit 202 determines that a transit point other than the departure and arrival point specified in the transport service is designated as a loading point or an unloading point in the parcel information D10, and that the loading or unloading of luggage at the transit point is not performed. If the transfer can be executed without changing the departure time at another departure / arrival point, the transit point is added as a new departure / arrival point to change the transport service.
In this way, the operation management device 2 can provide an optimal transport service according to the demand of the shipper while using the transport service defined in advance.

As described above, the embodiments of the present invention have been described in detail. However, the present invention is not limited to these, and may be slightly changed in design without departing from the technical idea of the present invention.
For example, in the above-described embodiment, the mode in which the arrival time prediction unit 206 predicts the predicted arrival time based on the position information and the traffic information of the transport vehicle A has been described, but the present invention is not limited to this. In another embodiment, the arrival time prediction unit 206 may predict the predicted arrival time of the transport vehicle A based on the travel log (position information) of the transport vehicle A collected in the past. For example, if traffic congestion has not occurred in any section at the present time, but the tendency of traffic congestion occurring in a certain section in a specific day and time zone can be read from the travel log of the transport vehicle A, the arrival time prediction unit 206 In consideration of such a tendency, the estimated arrival time of the transport vehicle A may be predicted.

1 operation management system 2 operation management device 20 CPU
200 Baggage information reception unit 201 Charge calculation unit 202 Service determination unit 203 Operation unit 204 Vehicle allocation unit 205 Driver allocation unit 206 Arrival time prediction unit 207 Notification unit 21 Storage medium 3 Shipper terminal (terminal device)
4 base terminals (terminal devices)
5 On-board unit (terminal device)

Claims (11)

An operation management device that manages transportation resources including transportation vehicles that transport luggage between bases,
A luggage information receiving unit for receiving luggage information on the luggage,
A transportation service used for transporting the package associated with the package information is determined from a plurality of transportation services in which the transportation vehicle departs and arrives from the plurality of locations and the departure time from the departure location is defined. A service decision unit to
In each of the plurality of transport services, a calculation unit that calculates the total amount of the baggage for each section configured by the two departure and arrival points,
In each of the plurality of transportation services, a vehicle allocating unit that allocates the transportation vehicles according to the sections according to the luggage information and the total loading amount,
Notifying unit for notifying an operation plan including information on the transport vehicle for each transport service,
Operation management device equipped with. The transportation resource further includes a driver of the transportation vehicle,
For each of the plurality of transport vehicles, further comprising a driver allocating unit that allocates the driver according to the section according to a predefined work mode,
The operation management device according to claim 1. The vehicle allocating unit allocates the transport vehicle in which the total loading amount is equal to or more than a predetermined loading rate,
The operation management device according to claim 1 or 2. Arrival prediction that obtains position information indicating a current position of each of the plurality of transport vehicles and that each of the transport vehicles is predicted to arrive at a loading base and an unloading base specified by the package information based on the position information. Further comprising an arrival time prediction unit for calculating the time,
The notification unit notifies the operation plan including the estimated arrival time for each transport vehicle,
The operation management device according to any one of claims 1 to 3. The arrival time prediction unit further acquires the traffic information of the section, and calculates the predicted arrival time of each transport vehicle based on the position information and the traffic information,
The operation management device according to claim 4. The service determination unit creates a temporary transport service when there is no transport service available for transporting the package associated with the package information.
The operation management device according to any one of claims 1 to 5. The service determination unit may be configured such that when a transit point other than the departure / arrival point specified in the transport service is specified as a loading point or an unloading point in the parcel information, the loading or unloading of the parcel at the transit point is not performed. If it is feasible without changing the departure time of another departure / departure point, change the transportation service by adding the transit point as a new departure / departure point,
The operation management device according to any one of claims 1 to 6. An operation management device according to any one of claims 1 to 7,
A shipper terminal that receives input of the package information for each package from the shipper,
A base terminal installed at each of the plurality of bases;
An in-vehicle device that can be mounted on each of the plurality of transport vehicles,
An operation management system comprising:
The notification unit of the operation management device notifies the operation plan to at least one of the shipper terminal, the base terminal, and the vehicle-mounted device,
Operation management system.   A terminal device that outputs an operation plan received from the operation management device according to claim 1. An operation management method for managing the operation of transport vehicles that transport luggage between bases,
Accepting baggage information including the mode of the baggage, the loading base, the unloading base, and the desired arrival time;
A transportation service used for transporting the package associated with the package information is determined from a plurality of transportation services in which the transportation vehicle departs and arrives from the plurality of locations and the departure time from the departure location is defined. Steps to
In each of the plurality of transportation services, calculating a total loading amount of the package for each section configured by the two departure and arrival points;
In each of the plurality of transportation services, allocating the transportation vehicles according to the sections according to the luggage information and the total load amount;
Notifying an operation plan including the information of the transportation vehicle for each transportation service,
Operation management method having A program that causes a computer of an operation management device that manages the operation of a transportation vehicle that transports luggage between bases, to the computer,
Accepting baggage information including the mode of the baggage, the loading base, the unloading base, and the desired arrival time;
A transportation service used for transporting the package associated with the package information is determined from a plurality of transportation services in which the transportation vehicle departs and arrives from the plurality of locations and the departure time from the departure location is defined. Steps to
In each of the plurality of transportation services, calculating a total loading amount of the package for each section configured by the two departure and arrival points;
In each of the plurality of transportation services, allocating the transportation vehicles according to the sections according to the luggage information and the total load amount;
Notifying an operation plan including the information of the transportation vehicle for each transportation service,
A program that executes

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