JP2019134386A - Nurse call system - Google Patents

Abstract

To provide a nurse call system capable of avoiding an immediate call to a nurse call master unit or the like, when calls are made from a nurse call slave unit, for at least a part of the calls.SOLUTION: When calls are made from a nurse call slave unit 1, for at least a part of the calls, the nurse call system makes an automatic response through a response section and executes such control as to make no calls through a nurse call master unit and/or a portable phone 9 for a nurse.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a nurse call system.

  Conventionally, when a call is made from a nurse call slave set installed in an individual bed, a nurse call system that is notified to a nurse call master set installed in a nurse station has become widespread. In such a nurse call system, the caller's bed number and the patient's name are displayed on the display unit in the called nurse call master unit, and the nurse recognizes the caller by the display and responds. Yes.

JP 2005-210173 A

Such a nurse call system is indispensable in hospitals because an inpatient can call a nurse without moving from the bed.
However, the contents of calls from nurse call cords of inpatients vary, and those that are highly urgent or low, those that require or do not need to be handled by the nurse in charge, and those that are called by mistake There is also.
Regardless of the content of the nurse, the nurse had to handle all calls from the nurse call handset, which was a burden for nursing work.

  The present invention has been made in view of such problems, and when a call is made from a nurse call slave, at least a part of the call is not immediately called to the nurse call master. It is an object to provide a nurse call system.

  In order to solve the above problems, the present inventor proposes the following nurse call system.

The nurse call system of the present invention includes a nurse call slave set provided for each bed in a hospital room for an inpatient to call a nurse, and a nurse installed in a nurse station for answering a call from the nurse call slave set. A call master unit, a nurse call slave unit connected to each other, a plate slave unit installed near the bed in the hospital room, a bedside monitor that is provided for each bed in the patient room, and can display patient-related information. Corridor lights that display calls from nurse call handsets, controllers that control calls and communications between devices, and multiple nurses carried by nurses to respond to calls from nurse call handsets And a mobile phone for teachers. The plate slave unit, the corridor lamp or the control device has an automatic response means for automatically responding to a call from the nurse call slave unit. When a call is received from the nurse call slave unit, at least a part of the call is automatically It is configured to execute a control that does not call the nurse call parent device and the nurse's mobile phone while automatically responding by the response means.
According to the nurse call system having such a configuration, when there is a call from the nurse call cordless handset, at least some of the calls do not call the nurse call master phone and the nurse's mobile phone, Since the automatic response by the automatic response means is performed, the complexity of nursing work due to the shortage of nurses can be reduced.

The plate slave unit, the corridor lamp, or the control unit is configured to execute control to call the nurse call master unit or the nurse's mobile phone without automatically answering by the automatic answering means when a predetermined emergency call is made. It is good.
According to the nurse call system configured as described above, in the case of an emergency call requiring a nursing operation, such as a staff call, a toilet call, or a bus call, which is highly urgent, the nurse call is not automatically answered by the automatic answering means. The call master or nurse's mobile phone can be called immediately.

The automatic response means includes a keyword storage unit in which a first keyword group including a plurality of keywords indicating an erroneous call is recorded and a voice recognition unit, and automatically responds to a call from a nurse call slave unit. When the first keyword group is included in the content of the call, the patient is admitted through at least one device of the nurse call cordless handset, the plate cordless handset, or the bedside monitor of the inpatient who has called by the nurse call cordless handset. The patient is controlled to confirm whether or not to cancel the call from the nurse call slave by voice or text information, and the hospitalized patient responds by voice or text information to cancel the call from the nurse call slave. It may be configured to execute a control to cancel the call from the nurse call slave when it is made through the device. .
With such a configuration, if the call from the nurse call slave unit is an erroneous call such as an operation error, the nurse call slave unit call before calling the nurse call master unit or nurse's mobile phone. Since calls can be canceled, unnecessary calls can be eliminated, and the complexity of nursing work can be reduced.

The nurse call system of the present invention has a mobile phone table storage unit for nurses that associates nurses with mobile phones for nurses, and a nurse table storage unit that associates nurses with hospitalized patients. The keyword storage unit further records a second keyword group indicating that the nurse in charge needs to take action, and the automatic answering unit automatically sends a call when a call from the nurse call handset is automatically answered. When the second keyword group is included in the content, it is possible to execute a control for calling the nurse's mobile phone associated with the inpatient who has called from the nurse call cordless handset. Good.
According to the nurse call system having such a configuration, in the case of a call that needs to be handled by the nurse in charge, a call can be made to the nurse in charge, and a call corresponding to the content of the call can be made.

The keyword storage unit of the nurse call system further records a third keyword group indicating that the content is less urgent, and the automatic answering means automatically calls the call from the nurse call slave when the call is answered. When the third keyword group is included in the content of the message, a message indicating the content of the call from the inpatient to the nurse's mobile phone of the nurse associated with the inpatient who has called from the nurse call cordless handset It is good also as a structure which performs control which transmits.
According to the nurse call system configured as described above, even if a call that needs to be handled by the nurse in charge does not need to be rushed immediately, the nurse's mobile phone for the nurse in charge is called. Since only the message indicating the content of the call is transmitted, the complexity of nursing work due to responding to the call can be reduced.

The nurse call system of the present invention is provided with a location management server that stores a location information transmitter of a nurse's mobile phone while installing a location information transmitter that wirelessly transmits a location signal at an appropriate location in a ward. The nurse's mobile phone is provided with a position information communication unit that receives a position signal transmitted from the position information transmitter, adds its own ID to the position signal, and transmits the position signal. In addition to the nurse's mobile phone location storage unit that stores the location information received from the nurse's mobile phone, the bed location storage unit that stores the location of each nurse call slave unit, the caller's nurse call slave unit, A distance measuring unit that measures the distance to the nurse's mobile phone and selects a nurse's mobile phone that satisfies the prescribed conditions including the distance is provided. necessary When the fourth keyword group is further recorded, and the automatic response means automatically responds to the call from the nurse call cordless handset, when the fourth keyword group is included in the content of the call, The distance measuring unit may select a nurse's mobile phone that is close to the nurse call cordless handset, and execute a control for calling the nurse's mobile phone.
According to the nurse call system configured as described above, in the case of a call that needs to be handled by nursing that is not limited to the nurse in charge, the nurse call, including the nurse in charge, is also located near the nurse call handset that made the call. A call can be made to the nurse's mobile phone, and a call according to the content of the call can be made.

On the other hand, a location information transmitter that wirelessly transmits a location signal is installed at an appropriate location in the ward, and a location management server that stores the location information of each mobile phone for nurses is provided. Is provided with a position information communication unit that receives a position signal transmitted from a position information transmitter, adds its own ID to the position signal, and transmits the position signal. In addition to the nurse's mobile phone location storage unit that stores the received location information, the bed location storage unit that stores the location of each nurse call slave unit, the caller's nurse call slave unit, and the nurse's mobile phone unit And a distance measuring unit that selects a mobile phone for nurses that satisfies a predetermined condition including the distance, and the automatic response means automatically responds to a call from the nurse call slave unit. The call If neither the first keyword group nor the third keyword group is included in the content, the distance measuring unit selects a nurse's mobile phone that is close to the nurse call cordless handset, and calls that nurse's mobile phone. It is good also as a nurse call system of composition which performs control which performs.
Even with a nurse call system configured as described above, in the case of a call other than a call that requires handling by the nurse in charge, the nurse who is in the vicinity of the nurse call cordless handset that includes the nurse in charge is also included. A call can be made to the teacher's mobile phone, and a call according to the content of the call can be made.

  ADVANTAGE OF THE INVENTION According to this invention, when there is a call from a nurse call cordless handset, it is possible to provide a nurse call system nurse call system that does not immediately call a nurse call base unit or the like for at least some calls. .

The figure which shows the whole structure of the nurse call system A. The figure which shows the nurse call subunit | mobile_unit 1 and the plate subunit | mobile_unit 2 of the nurse call system A. The functional block diagram which shows the structure of the plate subunit 2 of the nurse call system A. The functional block diagram which shows the structure of the bedside monitor 3 of the nurse call system A. FIG. The functional block diagram which shows the structure of the corridor lamp 6 of the nurse call system A. FIG. The functional block diagram which shows the structure of the nurse call main | base station 7 of the nurse call system A. FIG. The functional block diagram which shows the structure of the controller 8 of the nurse call system A. FIG. FIG. 3 is a functional block diagram showing a configuration of a location management server 14. The figure which shows an example of the display screen of the bedside monitor.

  Hereinafter, a preferred embodiment of the nurse call system of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a configuration diagram of a nurse call system A according to an embodiment of the present invention.
As shown in this figure, the nurse call system A is connected to a nurse call slave unit 1 provided for each bed in a hospital room for an inpatient to call a nurse, and the nurse call slave unit 1 is connected to the inside of a patient room. Plate slave unit 2 installed on the wall near the bed, a bedside monitor 3 provided for each bed in the hospital room and capable of displaying patient-related information, an electronic lock 4 provided on the door of the hospital room, A hospital room camera 5 capable of imaging inpatients, a corridor lamp 6 installed on the wall surface of the corridor near the hospital room, a nurse call master unit 7 installed in the nurse station for responding to calls from the nurse call handset 1, A controller 8 that controls each device such as the nurse call cordless handset 1, the corridor lamp 6, and the nurse call master unit 7, a nursery mobile phone 9 carried by the nurse, and an inpatient mobile phone carried by the inpatient 10 It is equipped with a.
The nurse call system A is connected to a controller 8 and is an exchange (hereinafter referred to as IP-PBX) 11 that manages communication with the nurse's mobile phone 9 or the in-patient mobile phone 10, and nursing. A base station 12 for performing wireless communication between the cellular phone 9 for instructors or the cellular phone 10 for inpatients and the IP-PBX 11, a nurse call server 13 in which various data of inpatients are accumulated, and location information of the nurses A location management server 14 to be managed, a shared part camera 15 installed in the shared part, and an IMES (Indoor Messaging System) transmitter 16 are provided.

The plate slave unit 2 to which the nurse call slave unit 1 is connected is connected to the corridor lamp 6 through the transmission line, and the bedside monitor 3, the nurse call master unit 7, the control unit 8, the corridor lamp 6, IP- The PBX 11, nurse call server 13, location management server 14, and shared unit camera 15 are each connected to a LAN 18 disposed in the hospital via a HUB 17.
The IP-PBX 11 is connected to the base station 12 via a transmission line.
The base station 12 is appropriately set at a plurality of locations in the facility.

  As shown in FIG. 2, the nurse call handset 1 has a call button 1 a for calling a nurse and is connected to the plate handset 2.

  As shown in FIG. 3, the plate slave unit 2 includes a nurse call slave unit connection unit 21 connected to the nurse call slave unit 1, a microphone 22 and a speaker 23 for calling, and a slave unit voice processing unit that processes a voice signal. 24, a slave CPU 25 that controls the plate slave 2, a slave unit communication IF 26 that communicates with the corridor lamp 6, and a recovery button 27 that can stop the notification operation and the like.

  As shown in FIG. 4, the bedside monitor 3 includes a monitor 31 that displays various information, a side monitor video processing unit 32 that processes video displayed on the monitor 31, and an operation unit 33 that includes a touch panel that performs various operations. For example, a microphone 34 and a speaker 35, a side monitor audio processing unit 36 for processing an audio signal, a side monitor CPU 37 for controlling the bedside monitor 3, a side monitor communication IF 38 for communicating with the controller 8, a notification operation, etc. It has a recovery button 39 that can turn on / off the liquid crystal display.

  As shown in FIG. 5, the corridor lamp 6 includes a call indicator lamp 41 for emitting and displaying a call from an inpatient, a microphone 42 and a speaker 43 for calling, a corridor lamp audio processing unit 44 for processing an audio signal, Corridor lamp CPU 45 for controlling lamp 6, corridor lamp first communication IF 46 for communicating with nurse call master unit 7, etc., recovery button 47 for stopping notification operation, and corridor lamp for communicating with plate slave unit 2 A second communication IF 48 is included.

  As shown in FIG. 6, the nurse call master unit 7 processes the alarm signal and the handset 61 for responding to the call from the nurse call slave unit 1, the speaker 62 for reporting an alarm sound, etc. Main unit audio processing unit 63, main unit monitor 64 for displaying various information, main unit video processing unit 65 for processing video displayed on main unit monitor 64, operation unit 66 including a touch panel for various operations, nurse call parent It has a master CPU 67 that controls the entire machine 7, a master communication IF 68 that communicates with other devices such as the controller 8, and an information storage unit 69 that stores various types of information.

As shown in FIG. 7, the controller 8 is a control that communicates with other devices such as an information storage unit 71 that stores various types of information, an automatic response unit 74, a controller CPU 72 that controls the controller 8, and the corridor lamp 6. A machine communication IF 73 is included.
The automatic response unit 74 includes a keyword storage unit 74a that stores a plurality of keyword groups, and a speech recognition unit 74b that recognizes speech. Further, the automatic response unit 74 has a voice message asking for the called requirement.
The keyword storage unit 74a includes a first keyword group indicating that the call from the nurse call cordless handset 1 is an erroneous call, a second keyword group indicating that the nurse in charge needs to respond, and content with low urgency. For example, a third keyword group indicating that the response may take a certain amount of time is stored, and a fourth keyword group indicating that the nurse needs to respond.
These pieces of information are appropriately input by operating the nurse call parent device 7.
As the first keyword group, for example, words such as “I made a mistake”, “Inadvertently”, or “I have pressed it” are stored.
As the second keyword, for example, words such as “pain”, “stress”, “drip”, or “coming early” are stored.
As the third keyword group, words such as “I want to talk”, “Water”, “I want to drink”, “I bought a TV card”, or “I want to go out” are stored.
As the fourth keyword group, for example, words such as “body position”, “body orientation”, or “toilet” are stored.

The nurse's mobile phone 9 and the hospitalized patient's mobile phone 10 are multi-function terminals having a mobile phone function. For example, predetermined application software can be installed and used in a device called a smartphone.
The nurse's mobile phone 9 can respond to a call from the nurse call handset 1. In addition, the in-patient mobile phone 10 can be used as a part of the nurse call system A, such as receiving a notification that a nurse will visit for a visit soon after setting.
Since the nurse's mobile phone 9 constitutes a location specifying system together with the IMES transmitter 16 and the location management server 14, the nurse's mobile phone 9 receives GPS satellite radio waves and specifies its own location, A device having a GPS communication unit (not shown) that transmits its own ID in addition to the specified location information is used.

  As shown in FIG. 8, the location management server 14 includes a nurse mobile phone location storage unit 81 for storing the location of each nurse mobile phone 9, and a nurse mobile phone 9 carried by the nurse and the nurse. Mobile phone / nurse related table (nurse mobile phone table storage unit) 82, nurse / inpatient related table (nurse table storage unit in charge) 83 linked nurse and hospitalized patient, inpatient An inpatient / nurse call slave unit related table (inpatient table storage unit) 84 associated with the nurse call slave unit, a bed position storage unit 85 for storing the position (bed position) of each nurse call slave unit in the ward, The map information storage unit 86 for calculating the distance, the location information of the nurse's mobile phone 9 are updated, and the selection of the nurse's mobile phone for calling is performed. To communicate with the management server 14 controls the entire server CPU 87, and other devices such as the controller 8 has a server communication IF 88.

The IMES transmitter 16 is installed at an appropriate location in a ward or hospital, for example, each hospital room, nurse station, operating room, waiting room, common room, corridor, etc. Is always distributed using the wireless signal.
The GPS communication unit built in the nurse's mobile phone 9 receives the position information distributed by the nearby IMES transmitter 16 among the IMES transmitters 16 to recognize its own position, and adds an ID. The position information grasped in this manner is periodically transmitted to the position management server 14. The location information transmitted by the nurse's mobile phone 9 is received by the base station 12 in the same manner as in the case of a normal call signal, transmitted to the location management server 14 via the exchange 11 and the LAN 18, and stored. Thus, a position specifying system for grasping the current position of the nurse's mobile phone 9 is constructed.

  The common-use camera 15 is appropriately provided in a common part in a hospital ward or a hospital, for example, a common part such as a corridor, a waiting room, and a common room on each floor. The image captured by the shared camera 15 can be displayed on the master monitor 64 by operating the operation unit 66 of the nurse call master 7.

The operation of the nurse call system A configured as described above will be described below.
However, the reporting operation of the nurse call master unit 7 and the nursery mobile phone 9 that receives a call from the nurse call slave unit 1 and the response operation by the nurse call master unit 7 or the nursery mobile phone 9 are the same as in the past. Therefore, the description is omitted, and here, the operation when the nurse's calling operation is performed will be described.
As described above, the location information of each nurse's mobile phone 9 is periodically transmitted to the location management server 14, and the data in the nurse's mobile phone location storage unit 81 is the latest data under the control of the server CPU 87. Rewritten and saved.

When the inpatient performs a call operation by pressing the call button 1 a of the nurse call slave unit 1, the controller 8 executes control for automatically responding by the automatic response unit 74. At this time, the nurse call master unit 7 and the nurse's mobile phone 9 are not called.
Specifically, the automatic response unit 74 responds to the call from the nurse call slave unit 1, so that the controller 8 and the bedside monitor 3 of the inpatient who has called from the nurse call slave unit 1. A call requirement confirmation signal for confirming the called requirement is transmitted to the bedside monitor 3 while establishing a call path.
The bedside monitor 3 that has received the calling requirement confirmation signal reproduces a voice message for confirming the called requirement such as “How was it?” From the speaker 35 under the control of the side monitor CPU 37. In the present embodiment, the called requirement is confirmed by a voice message. However, the present invention is not limited to this. For example, a text message may be displayed on the monitor 31 together with the voice message. It is good also as a structure confirmed only by.

The inpatient hears this voice message and speaks the requirements via microphone 34.
This inpatient voice data (call contents) is transmitted to the controller 8 through the side monitor communication IF 38 under the control of the side monitor CPU 37.
The automatic response unit 74 of the controller 8 recognizes the voice data of the inpatient by the voice recognition unit 74b, and checks whether or not a predetermined keyword stored in the keyword storage unit 74a is included therein.

The controller 8 cancels the call from the nurse call cordless handset 1 to the bedside monitor 3 of the inpatient when the voice data of the inpatient includes the first keyword group indicating an erroneous call. A cancel confirmation signal is transmitted to confirm whether or not.
The bedside monitor 3 that has received the cancellation confirmation signal reproduces a voice message such as “Do you want to cancel the call?” Under the control of the side monitor CPU 37, while the text message “Yes” is displayed as shown in FIG. ”And“ No ”selection buttons 51 a and 51 b are displayed on the monitor 31. In the present embodiment, whether or not to cancel is confirmed by a voice message and a text message. However, the present invention is not limited to this. For example, the confirmation may be made only by playing a voice message. It is good also as a structure confirmed only by displaying.

When canceling the call, the inpatient touches the “Yes” selection button displayed on the monitor 31 of the bedside monitor 3.
When a signal indicating that the “Yes” selection button has been touched by the hospitalized patient is transmitted to the controller 8 via the side monitor communication IF 38 under the control of the side monitor CPU 37, the controller 8 A control for canceling the call from the slave unit 1 and terminating the call between the controller 8 and the bedside monitor 3 is executed.

On the other hand, the inpatient touches the “No” selection button displayed on the monitor 31 of the bedside monitor 3 when not canceling the call.
When a signal indicating that the “No” selection button has been touched by the hospitalized patient is transmitted to the controller 8 via the side monitor communication IF 38 under the control of the side monitor CPU 37, the controller 8 receives the call requirement. The confirmation signal is transmitted again to the bedside monitor 3 to confirm the requirements called through the bedside monitor 3 as described above. The voice data that the inpatient talks about the requirements via the microphone 34 is transmitted to the controller 8 via the side monitor communication IF 38.
The automatic response unit 74 of the controller 8 recognizes the voice data of the inpatient by the voice recognition unit 74b and confirms again whether or not the predetermined keyword stored in the keyword storage unit 74a is included therein.
The controller 8 executes the above-described control when the voice data of the inpatient includes the first keyword group indicating that it is an erroneous call.
In addition, when the first keyword group is included in the voice data of the second hospitalized patient, the nurse in charge may be called. Alternatively, the nurse may be called when the “No” selection button is touched.

When the second keyword group indicating that the nurse in charge needs to respond to the voice data of the inpatient is included in the voice data of the inpatient, the controller 8 includes the mobile phone / nurse related table 82 of the location management server 14, nursing The nurse / inpatient related table 83 and the inpatient / nurse call handset related table 84 are referenced to identify the nurse associated with the inpatient who has called from the nurse call handset 1, and The associated nurse mobile phone 9 is specified, the specified nurse mobile phone 9 is called, and control for terminating the call between the controller 8 and the bedside monitor 3 is executed.
The controller 8 may execute control for calling the nurse call parent device 7 while calling the specified nurse's mobile phone 9. Further, if the specified nurse's mobile phone 9 is called but does not respond, control is performed to call another nurse's mobile phone 9, such as a nurse's mobile phone 9 close to the nurse call handset 1 described later. May be executed.

  On the other hand, if the in-patient voice data includes the third keyword group indicating that the content is less urgent, the control unit 8 includes the mobile phone / nurse related table 82 of the location management server 14, nursing The nurse / inpatient related table 83 and the inpatient / nurse call handset related table 84 are referenced to identify the nurse associated with the inpatient who has called from the nurse call handset 1, and The associated nurse's mobile phone 9 is identified, and a message indicating the content of the call from the inpatient is displayed on the identified nurse's mobile phone 9, for example, “Room 303, Mr. OO wants to drink water”. Execute the control to send. At this time, the controller 8 does not call the nurse's mobile phone 9 of the nurse in charge.

When the fourth keyword group indicating that the nurse needs to respond to the voice data of the inpatient is included in the controller 8, the position management server 14 stores the nurse's mobile phone position storage unit. 81, the nurse call cordless handset 1 that has been called based on the cellular phone / nurse related table 82, the inpatient / nurse call cord related table 84, the bed position storage section 85, and the map information storage section 86 ), The nurse near the location of the nurse call handset 1 is selected, the nurse's mobile phone 9 is called, and the call between the controller 8 and the bedside monitor 3 is made. Execute the control to end.
The map information storage unit 85 measures the distance between the nurse call handset 1 and the nurse's mobile phone 9 based on the actual distance until the nurse arrives at the position of the nurse call handset 1. A nurse close to the location of the call handset 1 is selected.
The controller 8 may execute control for calling the nurse's mobile phone 9 close to the location of the selected nurse call slave device 1 and calling the nurse call parent device 7. Further, when the specified nurse's mobile phone 9 is called but does not respond, control for calling another nurse's mobile phone 9 may be executed.

On the other hand, the controller 8 executes a control to call the nurse call parent device 7 when none of the second keyword group to the fourth keyword group is included in the voice data of the inpatient.
The controller 8 may execute control for calling the nurse's mobile phone 9 of the nurse in charge or the nurse's mobile phone 9 close to the nurse call handset 1, or these nurse's mobile phones. Control for calling the telephone 9 and calling the nurse call master unit 7 may be executed.

  The above is the operation of the nurse call system A when the inpatient performs a call operation by pressing the call button 1a of the nurse call cordless handset 1, but nursing work such as a staff call, a toilet call or a bus call is not possible. When there is a predetermined emergency call with a high urgency required, the controller 8 performs control to call the nurse call parent machine 7 or the nurse's mobile phone 9 without automatically answering by the automatic response unit 74. Run.

  Thus, according to the nurse call system A of the present embodiment, when there is a call from the nurse call handset 1, at least a part of the call is a call of the nurse call parent unit 7 and the nurse's mobile phone 9. Since the automatic response by the automatic response unit 74 of the controller 8 is temporarily performed without performing the operation, the complexity of the nursing work due to the shortage of nurses can be reduced.

  In addition, when the call from the nurse call slave unit 1 is an erroneous call such as an erroneous operation, the call from the nurse call slave unit 1 is made before calling the nurse call master unit 7 or the nurse's mobile phone 9. Since it can be canceled, unnecessary calls can be eliminated, and the complexity of nursing work can be reduced.

  In addition, if the call requires a response by the nurse in charge, the call is made to the nurse in charge.On the other hand, if the call requires a response not only from the nurse in charge, but also from the nurse in charge, A call is made to the nurse's mobile phone near the nurse call slave, and in the case of a predetermined emergency call, the automatic answering unit 74 does not automatically answer, Since the nurse's mobile phone is called immediately, it is possible to make a call according to the content of the call.

In the nurse call system A of the present embodiment, the controller 8 is close to the location of the nurse call slave unit 1 when the call keyword includes a fourth keyword group indicating that the nurse needs to respond. The nurse is configured to call the nurse's mobile phone 9, but when the contents of the call do not include any of the first keyword group or the third keyword group, it is close to the location of the nurse call handset 1. The nurse may call the nurse's mobile phone 9.
Moreover, it is good also as a structure which calls the cellular phone 9 for nurses of the nurse near the place of the nurse call cordless handset 1 which was called among all the nurses, and the nurse in charge of the inpatient who made the call. Of the nurses in the group (including the nurse in charge), the nurse mobile phone 9 of the nurse near the place of the nurse call handset 1 that has been called may be called. In the latter case, the nurse group in charge of the inpatient needs to be registered in advance in the nurse / inpatient related table 83.

  In the nurse call system A of the present embodiment, the call requirement confirmation signal and the cancellation confirmation signal are transmitted to the bedside monitor 3, but the present invention is not limited to this, and the nurse call slave unit 1 or the plate slave unit 2 Alternatively, these signals may be transmitted. When these signals are transmitted to the nurse call slave unit 1, the nurse call slave unit 1 needs to be provided with a speaker or a microphone.

Further, in the nurse call system A of the present embodiment, the controller 8 is described as having the automatic response unit 74, but the plate slave unit 2 or the corridor lamp 6 may have the automatic response unit 74, Another recording apparatus may have the automatic response unit 74.
In the nurse call system A of the present embodiment, the position management server 14 includes the nurse's mobile phone position storage unit 81, the mobile phone / nurse related table 82, the nurse / inpatient related table 83, the inpatient / nurse call. Although described as having the slave unit related table 84, the bed position storage unit 85, and the map information storage unit 86, the controller 8, the nurse call master unit 7 or another recording device has any of these. May be.

  A. Nurse call system, 1. Nurse call slave, 2. Plate slave, 3. Bedside monitor, 4. Electronic lock, 5. Hospital room camera, 6. Corridor lamp, 7. Nurse call master unit, 8 .... Control unit (control device), 9 .... Mobile phone for nurses, 10 .... Mobile phone for inpatients, 11 .... Exchange, 12 .... Base station, 13 .... Nurse call server , 14 .. Location management server, 15 .. Common use camera, 16 .. IMES transmitter (position information transmitter), 17 .. HUB, 18 .. LAN, 21. 34, 42 .. Microphone, 23, 35, 43 .. Speaker, 24 .. Slave unit audio processing section, 25 .. Slave unit CPU, 26 .. Slave unit communication IF, 27, 39, 47. 31 .. monitor, 32 .. side monitor video processing unit, 33 Operation unit 36. Side monitor sound processing unit 37. Side monitor CPU 38. Side monitor communication IF 41. Call indicator light 44. Corridor lamp sound processing unit 45. Corridor lamp CPU 46 ··· Corridor light first communication IF 48 ··· Corridor light second communication IF, 51a · button, 51b · button, 61 · · Handset, 62 · · Speaker, 63 · · Master voice processing unit, 64 .. Base unit monitor, 65 .. Base unit image processing unit, 66 .. Operation unit, 67 Base unit CPU, 68 .. Base unit communication IF, 69 .. Information storage unit, 71 .. Information storage unit, 72 .. Controller CPU, 73 .. Controller communication IF, 74 ..Automatic response unit, 74 a ..Keyword storage unit, 74 b ..Voice recognition unit, 81 ..Cell phone position storage unit for nurses, 82. Cellular phone / nurse related table (mobile for nurses) Talk table storage unit), 83 .. Nurse / inpatient related table (in-charge nurse table storage unit), 84. Inpatient / nurse call handset related table (inpatient table storage unit), 85. Bed position Storage unit 86. Map information storage unit 87 Server CPU 88 Server communication IF

Claims (7)

A nurse call handset provided for each bed in a hospital room for an inpatient to call a nurse,
A nurse call master unit installed in a nurse station to answer a call from the nurse call slave unit;
The nurse call cordless handset is connected, a plate cordless handset installed near the bed in the sickroom,
A bedside monitor that is provided for each bed in a hospital room and can display patient-related information;
A corridor lamp that is installed in front of a hospital room and displays a call from the nurse call cordless handset,
A control device for controlling communication and communication between devices;
A plurality of nurse mobile phones carried by a nurse to respond to a call from the nurse call handset;
A nurse call system with
The plate slave unit, the corridor lamp or the control device has an automatic response means for automatically responding to a call from the nurse call slave unit, and at least a part of the call is received from the nurse call slave unit The call is automatically answered by the automatic answering means and the nurse call parent device and the nurse mobile phone are not called.
Nurse call system. The plate slave unit, the corridor lamp, or the controller, when there is a predetermined emergency call, calls the nurse call master unit or the nurse's mobile phone without automatically answering by the automatic response means. Execute the control to perform,
The nurse call system according to claim 1. The automatic answering means includes a keyword storage unit in which a first keyword group including a plurality of keywords indicating an erroneous call is recorded, and a voice recognition unit, and automatically responds to a call from the nurse call slave unit. When responding, if the first keyword group is included in the content of the call, at least the nurse call slave, the plate slave, or the bedside monitor of the inpatient who has called by the nurse call slave Execute control to confirm by voice or text information whether or not to cancel the call from the nurse call handset to the hospitalized patient through one device,
When a response by voice or text information to cancel the call from the nurse call slave unit is made by the hospitalized patient via the device, a control to cancel the call from the nurse call slave unit is executed.
The nurse call system according to claim 1 or 2. A nurse mobile phone table storage unit that associates the nurse with the nurse mobile phone, and a nurse table storage unit that associates the nurse with the hospitalized patient;
The keyword storage unit further records a second keyword group indicating that the nurse in charge needs to respond,
When the automatic answering unit automatically responds to a call from the nurse call slave unit and the second keyword group is included in the content of the call, the automatic answering unit is hospitalized for calling from the nurse call slave unit. Performing control to call the nurse's mobile phone of the nurse associated with the patient;
The nurse call system according to claim 3. In the keyword storage unit, a third keyword group indicating that the content is less urgent is further recorded,
When the automatic answering unit automatically responds to a call from the nurse call slave unit and the third keyword group is included in the content of the call, the automatic answering unit is hospitalized for calling from the nurse call slave unit. Executing a control to send a message indicating the content of the call from the hospitalized patient to the nurse's mobile phone of the nurse associated with the patient;
The nurse call system according to claim 4. While installing a location information transmitter that wirelessly transmits a location signal at an appropriate location in the ward, and having a location management server that stores the location information of each of the nurse's mobile phones,
The nurse's mobile phone is provided with a position information communication unit that receives the position signal transmitted by the position information transmitter and transmits the position signal by adding its own ID,
The position management server stores the position of each nurse call slave unit in addition to the nurse's mobile phone position storage unit that stores the position information received from each of the nurse's mobile phones. And a distance measuring unit for measuring a distance between the nurse call cordless handset of the caller and the nurse's mobile phone and selecting the nurse's mobile phone satisfying a predetermined condition including the distance. And
In the keyword storage unit, a fourth keyword group indicating that a response by a nurse is necessary is further recorded,
When the automatic answering unit automatically responds to a call from the nurse call slave unit and the fourth keyword group is included in the content of the call, the distance measuring unit receives the call from the nurse call slave unit. Select a nurse's mobile phone that is close to the phone and execute control to call the nurse's mobile phone.
The nurse call system according to any one of claims 3 to 5. While installing a location information transmitter that wirelessly transmits a location signal at an appropriate location in the ward, and having a location management server that stores the location information of each of the nurse's mobile phones,
The nurse's mobile phone is provided with a position information communication unit that receives the position signal transmitted by the position information transmitter and transmits the position signal by adding its own ID,
The position management server stores the position of each nurse call slave unit in addition to the nurse's mobile phone position storage unit that stores the position information received from each of the nurse's mobile phones. And a distance measuring unit for measuring a distance between the nurse call cordless handset of the caller and the nurse's mobile phone and selecting the nurse's mobile phone satisfying a predetermined condition including the distance. And
When the automatic response means automatically responds to a call from the nurse call cordless handset, if the content of the call does not include any of the first keyword group to the third keyword group, the distance measuring unit Select a nurse's mobile phone that is close to the nurse call handset and execute a control to call the nurse's mobile phone.
The nurse call system according to claim 5.

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