JP7129784B2 - nurse call system - Google Patents

Description

The present invention relates to a nurse call system.

2. Description of the Related Art Conventionally, nurse call systems have been widely used in which, when a call is made from a nurse call slave unit installed at each bed, a nurse call master unit installed at a nurse station or the like is notified of the call. In such a nurse call system, the caller's bed number and patient's name are displayed on the display unit of the called nurse call master unit, etc., and the nurse recognizes the caller from the display and responds. there is

Japanese Patent Application Laid-Open No. 2005-210173

Such a nurse call system enables inpatients to call nurses without moving from their beds, and has become indispensable in hospitals.
However, the contents of calls from inpatients' nurse call handsets vary, and include those with high or low urgency, those that require or do not need to be handled by the nurse in charge, and those that are called by mistake. There is also
Nurses have to respond to all calls from the nurse call handset regardless of the content of the calls, which has become a burden on nursing work.

The present invention has been made in view of such problems, and when a call is made from a nurse call slave, at least part of the call is not immediately made to the nurse call parent. An object of the present invention is to provide a nurse call system.

In order to solve the above problems, the inventor of the present application proposes the following nurse call system.

The nurse call system of the present invention includes a nurse call slave unit provided for each bed in a hospital room for an inpatient to call a nurse, and a nurse installed at a nurse station to respond to calls from the nurse call slave unit. A call master unit and a nurse call slave unit are connected, a plate slave unit is installed near the bed in the hospital room, a bedside monitor is provided for each bed in the hospital room and can display patient-related information, and a monitor is installed in front of the hospital room. A hallway light installed to indicate a call from a nurse call handset, a control device for controlling calls and communications between devices, and a plurality of nurses carried by nurses to answer calls from the nurse call handset. Equipped with a teacher's mobile phone and The plate child machine, the corridor light, or the control device has an automatic response means for automatically responding to a call from the nurse call child machine by including a voice recognition section and a keyword storage section for storing a plurality of predetermined keywords , The keyword storage unit stores a first keyword group including a plurality of keywords indicating that it is an erroneous call, and the automatic response means automatically responds to the call from the nurse call handset to inquire about the requirements, If a keyword of the first keyword group is included in the voice data answered by the caller patient, at least one device of the nurse call slave unit, the plate slave unit or the bedside monitor of the inpatient who made the call by the nurse call slave unit. Execute control to confirm whether or not to cancel the call from the nurse call handset to the inpatient via voice or text information, and the inpatient voice or text to the effect that the call from the nurse call handset is canceled It is configured to execute control to cancel the call from the nurse call handset when an informational answer is made via the device .
According to the nurse call system with such a configuration, when there is a call from the nurse call handset, at least part of the call is temporarily Since an automatic response is performed by the automatic response means, it is possible to reduce the complexity of nursing work due to a shortage of nurses.
Furthermore, if the call from the nurse call handset is an erroneous call, such as being operated by mistake, the call from the nurse call handset can be canceled before calling the nurse call master handset or mobile phone for nurses. Therefore, unnecessary calls can be eliminated, and the complexity of nursing work can be reduced.

The plate handset, corridor light, or control unit is configured to perform control to call the nurse call base unit or mobile phone for nurses without automatically responding by automatic answering means when there is a predetermined emergency call. may be
According to the nurse call system with such a configuration, in the case of an emergency call requiring nursing work, such as a staff call, toilet call, or bus call, an emergency call is not automatically answered by the automatic response means, but the nurse A call master or nurse's cell phone can be called immediately.

The nurse call system of the present invention has a nurse mobile phone table storage unit in which nurses and nurse mobile phones are associated, and a nurse in charge table storage unit in which nurses and inpatients are associated. The keyword storage unit further records a second keyword group including a plurality of keywords indicating that the nurse in charge needs to respond to the call, not the erroneous call . When the call is answered automatically and the content of the call includes the keyword of the second keyword group, the mobile phone for nurses of the nurse associated with the inpatient who made the call from the nurse call handset It may be configured to execute control to call to.
According to the nurse call system having such a configuration, the nurse in charge can be called in the case of a call requiring a response by the nurse in charge, and the call can be made according to the content of the call.

The keyword storage unit of the nurse call system further records a third keyword group including a plurality of keywords set as having low urgency, and the automatic answering means automatically answered the call from the nurse call slave. In this case, if the content of the call includes a keyword of the third keyword group, the mobile phone for nurses of the nurse associated with the inpatient who made the call from the nurse call handset will be sent from the inpatient The configuration may be such that control is executed to send a message indicating the content of the call.
According to the nurse call system with such a configuration, even if the call requires a response by the nurse in charge, if the content does not require immediate rushing, the nurse in charge can call the cellular phone for nurses. Since only the message indicating the content of the call is sent without the caller, it is possible to reduce the complexity of nursing work due to answering the call.

The nurse call system of the present invention is equipped with a location information transmitter that wirelessly transmits a location signal at an appropriate location in a hospital ward, and a location management server that stores the location information of mobile phones for nurses. , the mobile phone for nurses is provided with a position information communication unit that receives the position signal transmitted by the position information transmitter and transmits the position signal with its own ID added, and the position management server In addition to a nurse mobile phone position storage unit that stores position information received from a nurse mobile phone, a bed position storage unit that stores the positions of individual nurse call slave units, and a call source nurse call slave unit. and a distance measuring unit that measures the distance from the mobile phone for nurses and selects a mobile phone for nurses that satisfies predetermined conditions including the distance. A fourth keyword group including a plurality of keywords indicating that it is necessary is further recorded, and when the automatic answering means automatically answers the call from the nurse call handset, the keywords of the fourth keyword group are added to the content of the call. is included, the distance measuring unit may be configured to select a mobile phone for nurses that is closer to the nurse call slave unit and control to call the mobile phone for nurses.
According to the nurse call system with such a configuration, in the case of a call that requires nursing care not limited to the nurse in charge, the nurse in charge, including the nurse in charge, who is close to the nurse call handset that made the call, A call can be made to the nurse's mobile phone, and the call can be made according to the contents of the call.

On the other hand, a position information transmitter that wirelessly transmits a position signal is installed at an appropriate place in the ward, and a position management server that stores the position information of each mobile phone for nurses is provided. is provided with a location information communication unit that receives the location signal sent by the location information transmitter, adds the ID of the nurse to the location signal, and sends the location signal. In addition to a nurse mobile phone position storage unit that stores the received position information, a bed position storage unit that stores the positions of individual nurse call slave units, a caller nurse call slave unit, and a mobile phone for nurses. a distance measuring unit that measures the distance between the mobile phones and selects a mobile phone for nurses that satisfies predetermined conditions including the distance; , if neither the first keyword group nor the third keyword group is included in the contents of the call, the distance measurement unit is caused to select a nurse's mobile phone that is closer to the nurse call slave unit, and select that nurse's mobile phone. A nurse call system configured to execute control for calling a telephone may also be used.
Even with such a nurse call system, in the case of a call other than a call that requires a response by the nurse in charge, the nurse in charge, including the nurse in charge, who is near the nurse call handset that made the call, will provide nursing care. A call can be made to the teacher's mobile phone, and the call can be made according to the contents of the call.

ADVANTAGE OF THE INVENTION According to the present invention, it is possible to provide a nurse call system in which, when a call is made from a nurse call slave unit, at least part of the calls are not immediately called to the nurse call master unit or the like. .

The figure which shows the whole nurse call system A structure. The figure which shows the nurse call subunit|mobile_unit 1 and the plate subunit|mobile_unit 2 of the nurse call system A. FIG. 2 is a functional block diagram showing the configuration of a plate child machine 2 of the nurse call system A. FIG. 3 is a functional block diagram showing the configuration of a bedside monitor 3 of the nurse call system A; FIG. 4 is a functional block diagram showing the configuration of a corridor light 6 of the nurse call system A; FIG. 4 is a functional block diagram showing the configuration of a nurse call master unit 7 of the nurse call system A. FIG. 4 is a functional block diagram showing the configuration of a controller 8 of the nurse call system A; FIG. 3 is a functional block diagram showing the configuration of a position management server 14; FIG. 4 is a diagram showing an example of a display screen of a bedside monitor 3; FIG.

Hereinafter, preferred embodiments of the nurse call system of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a configuration diagram of a nurse call system A according to an embodiment of the present invention.
As shown in this figure, the nurse call system A comprises a nurse call slave unit 1 provided for each bed in a hospital room so that an inpatient can call a nurse, and this nurse call slave unit 1 is connected to the nurse call slave unit 1 in the hospital room. A plate child device 2 installed on the wall near the bed, a bedside monitor 3 provided for each bed in the hospital room and capable of displaying patient-related information, an electronic lock 4 provided on the door of the hospital room, and a monitor on the bed. A hospital room camera 5 capable of imaging an inpatient, a corridor light 6 installed on the wall surface of a corridor near the hospital room, a nurse call master unit 7 installed at a nurse station to respond to a call from the nurse call slave unit 1, A controller 8 that controls each device such as a nurse call slave unit 1, a corridor light 6, a nurse call master unit 7, etc., a mobile phone 9 for nurses carried by nurses, and a mobile phone for inpatients carried by inpatients. 10.
In addition, this nurse call system A is connected to a controller 8 and includes a switchboard (hereinafter referred to as IP-PBX) 11 that manages communication with a mobile phone 9 for nurses or a mobile phone 10 for inpatients; A base station 12 for wireless communication between a mobile phone 9 for a teacher or a mobile phone 10 for an inpatient and an IP-PBX 11; A location management server 14 for management, a common area camera 15 installed in a common area, and an IMES (Indoor Messaging System) transmitter 16 are provided.

A plate slave unit 2 to which a nurse call slave unit 1 is connected is connected to a corridor light 6 via a transmission line, and includes a bedside monitor 3, a nurse call master unit 7, a controller 8, a corridor light 6, an IP- PBX 11, nurse call server 13, position management server 14, and common area camera 15 are connected to LAN 18 arranged in the hospital via HUB 17, respectively.
Also, the IP-PBX 11 is connected to the base station 12 via a transmission line.
The base stations 12 are appropriately set at a plurality of locations within the facility.

The nurse call slave unit 1 has a call button 1a for calling a nurse, and is connected to the plate slave unit 2, as shown in FIG.

As shown in FIG. 3, the plate slave unit 2 includes a nurse call slave unit connection unit 21 connected to the nurse call slave unit 1, a microphone 22 and a speaker 23 for making a call, and a slave unit voice processing unit for processing voice signals. 24, a child device CPU 25 for controlling the plate child device 2, a child device communication IF 26 for communicating with the corridor light 6, and a recovery button 27 for stopping the notification operation and the like.

As shown in FIG. 4, the bedside monitor 3 includes a monitor 31 for displaying various information, a side monitor image processing unit 32 for processing images displayed on the monitor 31, an operation unit 33 comprising a touch panel for performing various operations, and a communication unit. A microphone 34 and a speaker 35, a side monitor audio processing unit 36 that processes audio signals, a side monitor CPU 37 that controls the bedside monitor 3, a side monitor communication IF 38 that communicates with the controller 8, and stopping the notification operation, etc. It has a recovery button 39 that can turn on/off the liquid crystal display.

As shown in FIG. 5, the corridor light 6 includes a call indicator lamp 41 for emitting light to indicate the occurrence of a call from an inpatient, a microphone 42 and a speaker 43 for making a call, a corridor light sound processing unit 44 for processing sound signals, a corridor light sound processing unit 44 for Corridor light CPU 45 for controlling light 6, corridor light first communication IF 46 for communicating with nurse call master unit 7, recovery button 47 for stopping notification operation, and corridor light for communicating with plate slave unit 2 It has a second communication IF 48 .

As shown in FIG. 6, the nurse call master unit 7 includes a handset 61 for responding to a call from the nurse call slave unit 1, a speaker 62 for announcing alarm sounds, etc., and processing voice signals and alarm sounds. parent device audio processing unit 63, parent device monitor 64 for displaying various information, parent device image processing unit 65 for processing images displayed on the parent device monitor 64, operation unit 66 consisting of a touch panel for performing various operations, nurse call parent It has a parent device CPU 67 that controls the entire device 7, a parent device communication IF 68 that communicates with other devices such as the controller 8, and an information storage unit 69 that stores various types of information.

As shown in FIG. 7, the controller 8 includes an information storage unit 71 for storing various information, an automatic response unit 74, a controller CPU 72 for controlling the controller 8, and a controller for communicating with other devices such as the corridor lights 6. It has a machine communication IF73.
The automatic response unit 74 includes a keyword storage unit 74a that stores a plurality of keyword groups, and a speech recognition unit 74b that recognizes speech. Also, the automatic answerer 74 has a voice message asking for the called requirement.
The keyword storage unit 74a contains a first keyword group indicating that the call from the nurse call handset 1 is an erroneous call, a second keyword group indicating that the nurse in charge needs to respond, and content of low urgency. (For example, a content that does not matter if it takes a certain amount of time to respond) and a fourth keyword group that indicates that a response by a nurse is required are stored.
These pieces of information are appropriately input by operating the nurse call master unit 7 .
As the first keyword group, words such as "I made a mistake", "I carelessly", and "I pressed" are stored.
As the second keyword, words such as "painful", "painful", "infusion", or "come quickly" are stored.
As the third keyword group, words such as "I want to talk", "Water", "I want to drink", "I want to buy a TV card", and "I want to go out" are stored.
As the fourth keyword group, words such as "posture", "body direction" and "toilet" are stored.

The mobile phone 9 for nurses and the mobile phone 10 for inpatients are multifunctional terminals equipped with mobile phone functions, and can be used by installing predetermined application software on devices called smart phones, for example.
The nurse mobile phone 9 can respond to calls from the nurse call handset 1 . In addition, the mobile phone 10 for inpatients can be used as part of the nurse call system A by setting, for example, receiving a notification that a nurse will visit the patient soon.
Since the nurse's mobile phone 9 constitutes a position specifying system together with the IMES transmitter 16 and the location management server 14, the nurse's mobile phone 9 receives GPS satellite radio waves to specify its own position, A device having a built-in GPS communication unit (not shown) is used, which adds its own ID to the specified position information and transmits the information.

As shown in FIG. 8, the location management server 14 includes a nurse's mobile phone location storage unit 81 for storing the location of each nurse's mobile phone 9, a nurse and the nurse's mobile phone 9 carried by the nurse. A mobile phone/nurse related table (nurse mobile phone table storage unit) 82, a nurse/patient related table (responsible nurse table storage unit) 83 that associates nurses and inpatients, inpatients and An inpatient/nurse call slave unit related table (hospitalized patient table storage unit) 84 in which nurse call slave units are associated, a bed position storage unit 85 that stores the position (bed position) of each nurse call slave unit in the ward, Map information storage unit 86 for calculating distance, update control of location information of nurse's mobile phone 9, selection control of nurse's mobile phone for calling, and overall control of location management server 14 It has a server CPU 87 and a server communication IF 88 that communicates with other devices such as the controller 8 .

The IMES transmitter 16 is installed at appropriate positions in the hospital ward or hospital, such as each hospital room, nurse station, operating room, waiting room, lounge, corridor, etc., and transmits its own position information in the same radio wave format as GPS radio waves. It is constantly distributed using the radio signal of
Then, the position information distributed by the nearby IMES transmitter 16 among the IMES transmitters 16 is received by the GPS communication unit built in the nurse's mobile phone 9, the nurse's own position is grasped, and an ID is added. Then, the positional information grasped by this is periodically transmitted to the position management server 14 . The location information transmitted by the nurse's mobile phone 9 is received by the base station 12 in the same manner as a normal call signal, transmitted to the location management server 14 via the exchange 11 and LAN 18, and stored. In this way, a position specifying system for grasping the current position of the nurse's mobile phone 9 is constructed.

The common area camera 15 is appropriately provided in common areas such as corridors, waiting rooms, and lounges on each floor in hospital wards or common areas in the hospital. An image captured by the common area camera 15 can be displayed on the master unit monitor 64 by operating the operation unit 66 of the nurse call master unit 7 .

The operation of the nurse call system A configured as above will be described below.
However, the alarm operation of the nurse call base unit 7 and the nurse's mobile phone 9 receiving a call from the nurse call slave unit 1, and the response operation by the nurse call base unit 7 or the nurse's mobile phone 9 are the same as in the conventional case. Therefore, the explanation is omitted here, and the operation when the call operation of the nurse is performed will be explained.
As described above, the location information of each nurse's mobile phone 9 is periodically transmitted to the location management server 14, and the data in the nurse's mobile phone location storage unit 81 is updated to the latest data under the control of the server CPU 87. is rewritten and saved.

When the inpatient presses the call button 1a of the nurse call handset 1 to perform a calling operation, the controller 8 executes control for automatic response by the automatic response unit 74. FIG. At this time, neither the nurse call master unit 7 nor the mobile telephone 9 for nurses are called.
Specifically, when the automatic response unit 74 responds to the call from the nurse call slave unit 1, between the control unit 8 and the bedside monitor 3 of the inpatient who made the call from the nurse call slave unit 1 A call path is established, and a call requirement confirmation signal for confirming the called requirement is transmitted to the bedside monitor 3 .
The bedside monitor 3 that has received the call requirement confirmation signal reproduces, under the control of the side monitor CPU 37, a voice message confirming the called requirement, such as "How have you been?" In the present embodiment, the configuration is such that the called requirement is confirmed by a voice message, but the present invention is not limited to this. It is good also as a structure which confirms by only.

The hospital patient listens to this voice message and speaks the requirement via microphone 34 .
This inpatient voice data (contents of call) is transmitted to the controller 8 via the side monitor communication IF 38 under the control of the side monitor CPU 37 .
The automatic response unit 74 of the controller 8 recognizes the voice data of the hospitalized patient by the voice recognition unit 74b, and confirms whether or not the predetermined keyword stored in the keyword storage unit 74a is included therein.

If the voice data of the inpatient includes the first keyword group indicating that it is an erroneous call, the controller 8 determines whether to cancel the call from the nurse call handset 1 on the bedside monitor 3 of the inpatient. A cancellation confirmation signal is sent to confirm whether or not
The bedside monitor 3, which has received the cancellation confirmation signal, reproduces a voice message such as "Do you want to cancel the call?"' and 'No' selection buttons 51a and 51b are displayed on the monitor 31. In this embodiment, whether or not to cancel is confirmed by a voice message and a text message. However, the present invention is not limited to this. may be configured to confirm only by displaying .

The inpatient touches the "yes" selection button displayed on the monitor 31 of the bedside monitor 3 when canceling the call.
When a signal indicating that the inpatient has touched the "Yes" selection button is sent to the controller 8 via the side monitor communication IF 38 under the control of the side monitor CPU 37, the controller 8 issues a nurse call. A call from the handset 1 is canceled, and control is executed to end the call between the controller 8 and the bedside monitor 3. - 特許庁

On the other hand, if the hospitalized patient does not want to cancel the call, he or she touches the "No" selection button displayed on the monitor 31 of the bedside monitor 3 .
When a signal indicating that the inpatient has touched the "No" selection button is sent to the controller 8 via the side monitor communication IF 38 under the control of the side monitor CPU 37, the controller 8 responds to the call requirements. A confirmation signal is sent again to the bedside monitor 3 to confirm the requirement invoked via the bedside monitor 3, as described above. Voice data of the inpatient speaking the requirements through the microphone 34 is transmitted to the controller 8 through the side monitor communication IF 38 .
The automatic response unit 74 of the controller 8 recognizes the voice data of the inpatient with the voice recognition unit 74b, and confirms again whether or not the predetermined keyword stored in the keyword storage unit 74a is included therein.
The controller 8 executes the above-described control when the voice data of the inpatient includes the first keyword group indicating an erroneous call.
If the first keyword group is also included in the voice data of the patient who is hospitalized for the second time, the nurse in charge may be called. Also, when the "No" selection button is touched, a nurse or the like may be called.

When the voice data of the hospitalized patient includes the second keyword group indicating that the nurse in charge needs to respond, the controller 8 stores the cell phone/nurse relation table 82 of the location management server 14, the nurse By referring to the nurse/inpatient related table 83 and the inpatient/nurse call handset related table 84, the nurse associated with the inpatient who made the call from the nurse call handset 1 is specified and the nurse and the nurse are identified. The associated mobile phone 9 for nurses is specified, the specified mobile phone 9 for nurses is called, and control is executed to end the call between the controller 8 and the bedside monitor 3 .
Note that the controller 8 may perform control to call the specified mobile phone for nurse 9 and call the nurse call base unit 7 . In addition, when the specified nurse's mobile phone 9 does not respond even if called, another nurse's mobile phone 9, for example, a nurse's mobile phone 9 near the location of the nurse call handset 1 described later, etc., is called. may be executed.

On the other hand, when the voice data of the hospitalized patient includes the third keyword group indicating that the content is of low urgency, the controller 8 selects the mobile phone/nurse relation table 82 of the position management server 14, the nurse By referring to the nurse/inpatient related table 83 and the inpatient/nurse call handset related table 84, the nurse associated with the inpatient who made the call from the nurse call handset 1 is specified and the nurse and the nurse are identified. Identify the associated nurse's mobile phone 9, and send a message to the identified nurse's mobile phone 9 indicating the content of the call from the inpatient, such as "Room 303, Mr. XX, I want to drink water." Execute the control to send. At this time, the controller 8 does not call the nurse mobile phone 9 of the nurse in charge.

Further, when the voice data of the hospitalized patient includes the fourth keyword group indicating that the nurse needs to respond, the controller 8 stores the location management server 14 in the mobile phone location storage unit for the nurse. 81, mobile phone/nurse related table 82, inpatient/nurse call slave unit related table 84, bed position storage unit 85, and map information storage unit 86, the called nurse call slave unit 1 (bed ), select a nurse near the location of the nurse call handset 1, call the nurse's mobile phone 9, and make a call between the controller 8 and the bedside monitor 3. Execute control to terminate.
The map information storage unit 85 measures the distance between the nurse call slave unit 1 and the nurse's mobile phone 9 based on the actual distance required for the nurse to reach the position of the nurse call slave unit 1. A nurse close to the location of call handset 1 is selected.
Note that the controller 8 may execute control to call the mobile phone 9 for nurses near the location of the selected nurse call handset 1 and call the nurse call master unit 7 . In addition, if the specified nurse's mobile phone 9 is called but does not respond, control may be executed to call another nurse's mobile phone 9 .

On the other hand, the controller 8 executes control to call the nurse call base unit 7 when none of the second keyword group to the fourth keyword group is included in the voice data of the inpatient.
Note that the controller 8 may execute control to call the mobile phone 9 for nurses of the nurse in charge or the mobile phone 9 for nurses near the location of the nurse call handset 1. A control for calling the nurse call base unit 7 as well as calling the telephone 9 may be executed.

The above is the operation of the nurse call system A when an inpatient presses the call button 1a of the nurse call handset 1 to perform a call operation. When there is a predetermined emergency call with high urgency, the controller 8 controls the automatic answering unit 74 to call the nurse call main unit 7 or the mobile phone 9 for nurses without automatically answering. Run.

As described above, according to the nurse call system A of the present embodiment, when a call is made from the nurse call handset 1, at least a part of the call is made by calling the nurse call master unit 7 and the mobile phone 9 for nurses. is not performed, and the automatic response unit 74 of the controller 8 temporarily performs an automatic response.

In addition, if the call from the nurse call slave unit 1 is an erroneous call such as an erroneous operation, call from the nurse call slave unit 1 before calling the nurse call master unit 7 or the mobile phone 9 for nurses. Since it can be canceled, unnecessary calls can be eliminated, and the complexity of nursing work can be reduced.

In addition, if the call requires a response by the nurse in charge, the nurse in charge will be called. When a call is made to a mobile phone for nurses of a nurse in a nearby place from the nurse call slave unit, and in the case of a predetermined emergency call, the automatic answering unit 74 does not automatically respond, but the nurse call master unit or Since the mobile phone for the nurse is called immediately, the call can be made according to the contents of the call.

In the nurse call system A of this embodiment, when the content of the call includes the fourth keyword group indicating that the nurse needs to respond, the controller 8 is close to the location of the nurse call handset 1. Although it is configured to call a nurse's mobile phone 9, if the content of the call does not contain any of the first keyword group to the third keyword group, the location of the nurse call handset 1 is close. A configuration may be adopted in which the mobile phone 9 for nurses of nurses is called.
In addition, among all the nurses, the nurse mobile phone 9 of the nurse closest to the location of the nurse call handset 1 that has been called may be called, or the nurse in charge of the inpatient who made the call may be arranged. It may be configured to call the mobile phone 9 for nurses of the nurses in the group (including the nurse in charge) who are closest to the location of the nurse call handset 1 that has been called. In the latter case, it is necessary to register a group of nurses in charge of inpatients in the nurse/inpatient association table 83 in advance.

Further, in the nurse call system A of the present embodiment, it is described that the call requirement confirmation signal and the cancellation confirmation signal are transmitted to the bedside monitor 3, but this is not the only option. A configuration in which these signals are transmitted to . If these signals are transmitted to the nurse call slave unit 1, the nurse call slave unit 1 must be provided with a speaker or a microphone.

Further, in the nurse call system A of the present embodiment, the controller 8 is described as having the automatic response unit 74, but the plate slave unit 2 or the corridor light 6 may have the automatic response unit 74, Another recording device may have an automatic responder 74 .
Further, in the nurse call system A of this embodiment, the location management server 14 includes a nurse mobile phone location storage unit 81, a mobile phone/nurse relation table 82, a nurse/inpatient relation table 83, an inpatient/nurse call Although described as having a handset related table 84, a bed position storage unit 85, and a map information storage unit 86, the controller 8, nurse call master unit 7, or another recording device may have any of these. may

A. Nurse call system, 1. Nurse call slave unit, 2. Plate slave unit, 3. Bedside monitor, 4. Electronic lock, 5. Hospital room camera, 6. Corridor light, 7.. Nurse call master unit 8 Controller (control device) 9 Mobile phone for nurse 10 Mobile phone for inpatient 11 Exchange 12 Base station 13 Nurse call server , 14... Location management server, 15... Common area camera, 16... IMES transmitter (location information transmitter), 17... HUB, 18... LAN, 21... Nurse call slave unit connection unit, 22, 34, 42... microphone, 23, 35, 43... speaker, 24... slave unit audio processor, 25... slave unit CPU, 26... slave unit communication IF, 27, 39, 47... recovery button, 31... monitor, 32... side monitor video processing unit, 33... operation unit, 36... side monitor audio processing unit, 37... side monitor CPU, 38... side monitor communication IF, 41... call indicator light , 44 Corridor light sound processing unit 45 Corridor light CPU 46 Corridor light first communication IF 48 Corridor light second communication IF 51a Button 51b Button 61 Handset 62 Speaker 63 Parent device audio processor 64 Parent device monitor 65 Parent device video processor 66 Operation unit 67 Parent device CPU 68 Parent device communication IF , 69... Information storage unit 71... Information storage unit 72... Controller CPU 73... Controller communication IF 74... Automatic response unit 74a... Keyword storage unit 74b... Voice recognition unit , 81... Mobile phone position storage unit for nurses, 82... Mobile phone/nurse related table (mobile phone table storage unit for nurses), 83... Nurse/hospital patient related table (Nurse in charge table storage unit), 84... inpatient/nurse call handset related table (inpatient table storage unit), 85... bed position storage unit, 86... map information storage unit, 87... server CPU, 88... server communication IF

Claims (6)

A nurse call handset provided for each bed in a hospital room for inpatients to call a nurse,
a nurse call parent device installed at a nurse station to answer a call from the nurse call child device;
a plate child device to which the nurse call child device is connected and installed near a bed in a hospital room;
a bedside monitor provided for each bed in a hospital room and capable of displaying patient-related information;
a corridor light installed in front of the hospital room and displaying a call from the nurse call slave;
a controller that controls calls and communications between devices;
a plurality of mobile phones for nurses carried by nurses to respond to calls from the nurse call handset;
A nurse call system comprising:
The plate child machine, the corridor light, or the control device comprises automatic response means for automatically responding to a call from the nurse call child machine by including a voice recognition section and a keyword storage section for storing a plurality of predetermined keywords . along with having
The keyword storage unit stores a first keyword group including a plurality of keywords indicating miscalling,
The automatic answering means automatically responds to a call from the nurse call child device by asking for requirements, and if the voice data answered by the caller patient includes a keyword of the first keyword group, the nurse call child device whether to cancel the call from the nurse call slave unit to the inpatient through at least one device of the nurse call slave unit, the plate slave unit, or the bedside monitor of the inpatient who made the call by machine is confirmed by voice or text information,
When the inpatient responds via the device with voice or text information to the effect that the call from the nurse call slave device is to be canceled, executing control to cancel the call from the nurse call slave device;
nurse call system. When a predetermined emergency call is received, the plate slave unit, the corridor light, or the control unit calls the nurse call master unit or the mobile phone for nurses without automatically responding by the automatic answering means. carry out control,
The nurse call system according to claim 1. It has a nurse mobile phone table storage unit that associates nurses and nurse mobile phones, and a nurse in charge table storage unit that associates nurses and inpatients,
The keyword storage unit further records a second keyword group including a plurality of keywords indicating that it is necessary to respond by the nurse in charge instead of calling by mistake ,
The automatic answering means, when automatically answering a call from the nurse call slave unit, calls from the nurse call slave unit if the content of the call includes a keyword of the second keyword group. executing a call to the nurse's mobile phone of a nurse associated with the hospitalized patient;
The nurse call system according to claim 1 or 2 . The keyword storage unit further records a third keyword group including a plurality of keywords set as having low urgency ,
When the call from the nurse call slave unit is automatically answered, the automatic answering means calls from the nurse call slave unit when the content of the call includes a keyword of the third keyword group. Execute control to send a message indicating the content of the call from the inpatient to the nurse's mobile phone of the nurse associated with the inpatient,
The nurse call system according to claim 3 . A location information transmitter that wirelessly transmits a location signal is installed at an appropriate location in the ward, and a location management server that stores the location information of each mobile phone for nurses is provided,
The nurse's mobile phone is provided with a position information communication unit that receives the position signal transmitted by the position information transmitter and transmits the position signal with its own ID added,
The location management server has a nurse mobile phone location storage unit that stores location information received from each of the nurse mobile telephones, and a bed location storage unit that stores the location of each of the nurse call slave units. and a distance measuring unit that measures the distance between the nurse call slave unit that is calling and the mobile phone for nurses, and selects the mobile phone for nurses that satisfies a predetermined condition including the distance. cage,
The keyword storage unit further records a fourth keyword group including a plurality of keywords indicating that a response by a nurse is required,
When the automatic answering means automatically responds to a call from the nurse call slave unit, if the content of the call includes a keyword of the fourth keyword group, the distance measuring unit detects the nurse call slave unit. Select a nurse's mobile phone that is close to the nurse's mobile phone, and execute control to call the nurse's mobile phone.
A nurse call system according to any one of claims 1 to 4 . A location information transmitter that wirelessly transmits a location signal is installed at an appropriate location in the ward, and a location management server that stores the location information of each mobile phone for nurses is provided,
The nurse's mobile phone is provided with a position information communication unit that receives the position signal transmitted by the position information transmitter and transmits the position signal with its own ID added,
The location management server has a nurse mobile phone location storage unit that stores location information received from each of the nurse mobile telephones, and a bed location storage unit that stores the location of each of the nurse call slave units. and a distance measuring unit that measures the distance between the nurse call slave unit that is calling and the mobile phone for nurses, and selects the mobile phone for nurses that satisfies a predetermined condition including the distance. cage,
The automatic answering means automatically responds to a call from the nurse call handset, and if the content of the call does not include any of the first keyword group to the third keyword group, the distance measuring unit to select a nurse's mobile phone that is close to the nurse call slave device, and execute control to call the nurse's mobile phone.
The nurse call system according to claim 4 .

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