JP2017138745A - Information management system, method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information management system, method, and program for enabling a user to more easily use information related to merchandise or services purchased by the user.SOLUTION: An information management system for managing information in cooperation with a POS system comprises: reception means for receiving attribute information of a purchaser when carrying out settlement for merchandise or services by the POS system; association means for associating the information of the settlement-completed merchandise or services managed by the POS system with the received attribute information; registration means for registering the associated information in a database; and provision means for providing the registered information.SELECTED DRAWING: Figure 5

Description

  The present invention relates to an information management system, method and program related to management of information related to goods or services.

  In Patent Document 1, sales merchandise information is registered in the management device in association with the date and customer identification information, and is sold by the management device based on customer identification information input from a booklet medium, magnetic medium, and customer card. There is disclosed a balance information processing apparatus that can aggregate product information at least for each product item and output it as customer purchase product information.

  Patent Document 2 discloses the following contents. That is, a bar code corresponding to the date, product code, etc. is added to a receipt that is output when a product is purchased at a store or the like and delivered to a customer. Shopping information can be extracted by scanning receipts at home with a DTV (home electronic device) connected to the network with a barcode scanner, and data transfer to electronic devices in other homes is also possible. . Product data corresponding to the product code is obtained from the store database via the network.

JP 2004-102687 A JP 2003-293290 A

  However, it is desirable for the user that information regarding the products and services purchased by the user can be used as easily as possible by the user. The above-mentioned Patent Document 2 discloses a technology that allows a user to use merchandise purchase information of a store. However, in order for the user to use it, it is necessary to read a receipt or the like, and further simplification is required. An object of the present invention is to provide an information management system, method, and program for enabling a user to more easily use information related to products and services purchased by the user.

An information management system according to an embodiment of the present invention is a system that manages information in cooperation with a POS system (point of sales system),
Accepting means for accepting purchaser's attribute information when paying for goods or services in the POS system;
An associating means for associating information on a product or service for which payment has been managed managed by the POS system with attribute information accepted by the accepting means;
Registration means for registering information linked by the linking means in the database;
Providing means for providing information registered by the registration means;
It is characterized by providing.

  According to the information management system, method, and program of the present invention, the user can more easily use information related to products and services purchased by the user.

1 shows an overall configuration including an information management system according to the present embodiment. The structural example of a POS system is shown. The structural example of an information management system is shown. An example of the configuration of the association information DB is shown. It is a flowchart which shows the example of the payment process in a POS system. It is a flowchart which shows the example of the registration process in an information management system. It is a flowchart which shows the example of the information provision process in an information management system. It is a figure which shows the example of the display screen provided to a user terminal. It is a figure which shows the example of the display screen provided to a user terminal.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. The following description is an example of the present invention, and the technical scope of the present invention is not limited to this.

  FIG. 1 shows an overall configuration including an information management system 10 according to the present embodiment.

  One or more POS systems 12 are connected to the information management system 10 through a network N1. In addition, a plurality of user terminals 16 are connected to the information management system 10 through the network N2. The networks N1 and N2 may be the Internet, for example.

  The POS system 12 is installed in a store or the like, and performs purchase settlement of goods or services (hereinafter simply referred to as “products”) with a user. At this time, the POS system 12 may accept attribute information about the user (referred to as “user attribute information”). The user attribute information may include, for example, one or more of name, my number, gender, date of birth, address, e-mail address, credit card number, nickname, or user terminal 16 identification information.

  The user terminal 16 is not limited to a PC, a smartphone, or a tablet, and may be anything that can be connected to the network N1. For example, the user terminal 16 may be a television set, a refrigerator, or a printer that can be connected to the network N1.

  The information management system 10 associates (associates) information related to the purchased product (referred to as “product information”), information related to payment for the purchase (referred to as “settlement information”), and user attribute information from the POS system 12. ) Information (referred to as “linking information”) is received and managed by the linking information DB 300 (see FIG. 3).

  Further, when the information management system 10 receives a request for product information and / or payment information associated with the user attribute information from the user terminal 16, it is associated with the user attribute information from the association information DB 300. The merchandise information and / or settlement information being searched is returned, and the search result is returned to the user terminal 16.

  Thus, the user can easily obtain and use the product information and / or settlement information of the purchased product. For example, when the payment information includes the payment amount of the purchased product, the user can easily create a household account book using the payment amount.

  For example, when the expiration date of purchased food (product) is included in the product information, the user can easily know the expiration date of the food in the refrigerator by using it. Details will be described below.

  FIG. 2 shows a configuration example of the POS system 12.

  The POS system 12 may include a processor 20, a memory 22, a storage drive 26, a product reception I / F 32, a payment reception I / F 32, a user attribute reception I / F 34, and a network I / F 24.

  The network I / F 24 controls data transmission / reception with the information management system 10 connected to the network N1. The network I / F 24 is, for example, a NIC.

  The storage drive 26 holds various data used in the POS system 12. The storage drive is, for example, an HDD, an SSD, or a flash memory card.

  The processor 20 implements various functions of the POS system 12 by executing a program stored in the memory 22.

  The memory 22 stores various programs and data for realizing the functions of the POS system 12. The memory 22 is, for example, a DRAM (Dynamic Random Access Memory) or an SRAM (Static Random Access Memory).

  The product reception I / F 32 receives the ID of a product purchased by the user (referred to as “product ID”). The product ID is, for example, a barcode attached to the product. The product reception I / F 32 is, for example, a barcode reader.

  The settlement acceptance I / F 32 accepts settlement from the user. The settlement acceptance I / F 32 is, for example, a credit card reader or an electronic money card reader.

  The user attribute reception I / F 34 receives user attribute information from the user. The user attribute reception I / F 34 is, for example, a magnetic card reader, a contactless card reader, a QR code reader, or a touch panel display.

  The user attribute reception I / F 34 and the payment reception I / F 32 may be one I / F. For example, a credit card reader or electronic money card reader may accept payment and accept user attribute information at a time.

  The memory 22 may store a settlement unit 100, a user attribute reception unit 102, a linking unit 104, and a transmission unit 106 as programs. The memory 22 may store a product information table 200 as information. These programs and information may be held in the storage drive 26 and stored in the memory 22 as appropriate.

  The product information table 200 manages product information corresponding to the product ID. The product information may vary depending on the type of product. For example, food product information may include a food name, manufacturer name, expiration date, production place, country of origin, and the like. The product information of home appliances may include the type (TV, air conditioner, refrigerator, microwave oven, etc.), model number, manufacturer name, warranty period, and the like. The mobile phone product information (service information) may include a carrier name, a model number, a contract pack, a contract year, a contract fee, and the like.

  The settlement means 100 processes the settlement accepted from the user via the settlement acceptance I / F 32 for the product accepted for purchase via the commodity acceptance I / F 32, and generates settlement information. For example, the payment information may include a product ID, a payment amount, a payment date and time, a payment place (store name), etc.

  The user attribute accepting unit 102 accepts user attribute information of the user who purchased the product via the user attribute accepting I / F 34. The user attribute accepting unit 102 may accept user attribute information together at the time of settlement by the settlement unit 100.

  The associating unit 104 associates the settlement information generated by the settlement unit 100, the merchandise information of the settled product, and the user attribute information received by the user attribute accepting unit 102 to generate the associating information. .

  The transmission unit 106 transmits the linking information generated by the linking unit 104 to the information management system 10.

  FIG. 3 shows a configuration example of the information management system 10.

  The information management system 10 may include a processor 40, a memory 42, a storage drive 46, and a network I / F 44.

  The network I / F 44 controls data transmission / reception between the POS system 12 and the user terminal 16 connected to the networks N1 and N2. The network I / F 44 is, for example, a NIC.

  The processor 40 implements various functions of the information management system 10 by executing a program stored in the memory 42.

  The memory 42 stores various programs and data for realizing the functions of the information management system 10. The memory 42 is, for example, a DRAM or SRAM.

  The storage drive 46 holds various data used in the information management system 10. The storage drive 46 is, for example, an HDD or an SSD. The storage drive 46 holds a linking information DB 300.

  FIG. 4 shows a configuration example of the linking information DB 300.

  The association information DB 300 manages the association information transmitted from the POS system 12 as a record. The association information DB 300 may include, for example, a number 302, a group ID 304, user attribute information 306, payment information 308, and product information 310 as item values.

  The number 302 is a number for identifying a record (linking information) in the linking information DB 300.

  The group ID 304 is an ID for identifying the group to which the record belongs. That is, records having the same group ID may belong to the same group. A plurality of group IDs may be given to one record. For example, a common group ID may be given to users who belong to the same family, and another common group ID may be given to users who live in the same address (house). This is because users belonging to the same family may live in different addresses.

  The user attribute information 306, the payment information 308, and the product information 310 are as described above. That is, the association information DB 300 manages the user attribute information 306, the payment information 308, and the product information 310 in association with each other.

  Returning to the description of FIG. The memory 42 may store the receiving means 110, the DB control means 112, the group control means 114, and the information providing means 116 as programs. These programs may be held in the storage drive 46 and read to the memory 42 as appropriate.

  The receiving unit 110 receives the association information from the POS system 12.

  The DB control unit 112 controls the association information DB 300. For example, the DB control unit 112 registers the association information received by the reception unit 110 in the association information DB 300. The DB control unit 112 is, for example, a DBMS (database management system).

  The group control unit 114 groups a plurality of pieces of user attribute information and assigns the same group ID in the association information DB 300. The group control means 114 may form a group according to instructions from the user. Alternatively, the group control unit 114 may automatically form a group based on a predetermined condition. For example, the group control unit 114 assigns the same group ID to a plurality of user attribute information including the same address and / or telephone number in the association information DB 300 (that is, forms one family group). Good.

  When the information providing unit 116 receives an information acquisition request using the user attribute information as a search key from the user terminal 16, the information providing unit 116 searches the association information DB 300 for a record including the user attribute information, and the record that hits the search May be returned to the user terminal 16. At this time, the information influence means 116 may also return to the user terminal 16 information on other records having the same group ID as the group ID of the record hit in the search.

  When the information providing unit 116 receives an information acquisition request using the group ID as a search key from the user terminal 16, the information providing unit 116 searches the association information DB 300 for a record including the group ID, and information on the record that hits the search. May be returned to the user terminal 16.

  Thereby, the user can know various information (for example, the expiration date of food) of the purchased product using the product information provided from the information providing unit 116. Further, the user can easily create a family account book using the set of payment information and product information included in the group provided from the information providing means 116.

  The group control unit 114 may change the group ID 304 in accordance with an instruction from the user terminal 16. For example, when a daughter who lives away brings a souvenir to his / her home, the group control means 114 changes the group ID 304 corresponding to the souvenir purchased by the daughter to a group ID corresponding to the home's mother. May be. Thereby, the mother of the parents can know the expiration date of the souvenir purchased by the daughter of the parents through the information providing means 116.

  FIG. 5 is a flowchart showing an example of a payment process in the POS system 12.

  (S100) The settlement means 100 acquires the product ID of the product purchased by the user through the product reception I / F 32. Then, the payment unit 100 acquires a price corresponding to the product ID and generates payment information. Further, the settlement means 100 acquires product information corresponding to the product ID from the product information table 200. Then, the process proceeds to S102.

  (S102) The user attribute receiving means 102 acquires user attribute information of the user who made the payment through the user attribute receiving I / F 34. The user attribute information may be a home address or a telephone number provided for the user to deliver the purchased product. Alternatively, the user attribute information may be a date of birth that has been input to confirm the age of the user. Then, the process proceeds to S104.

  (S104) The association unit 104 associates the user attribute information acquired by the user attribute reception unit 102 with the product information and settlement information acquired and generated by the settlement unit 100, and generates association information. Then, the process proceeds to S106.

  (S106) The transmission means 106 transmits the generated association information to the information management system 10.

  Through the above processing, the association information is generated at the time of settlement, and is transmitted from the POS system 12 to the information management system 10.

  Note that the association information does not necessarily have to be transmitted at the time of settlement. For example, the POS system 12 accumulates association information for a predetermined period (for example, one business day) in the storage drive 26, and after the predetermined period has elapsed, the accumulated association information is collected together. May be sent to.

  FIG. 6 is a flowchart illustrating an example of registration processing in the information management system 10.

  (S200) Upon receiving the association information from the POS system 12, the reception unit 110 proceeds to the process of S202.

  (S202) The DB control unit 112 registers the linking information received in S200 in the linking information DB 300.

  Through the above processing, the linking information transmitted from the POS system 12 is registered in the linking information DB 300.

  The group ID 304 may be included in the user attribute information. Alternatively, the group control unit 114 may assign the group ID 304 by the following process.

  (S204) The group control unit 114 searches the association information DB 300 for a record including the user attribute information 304 that matches the user attribute information 304 included in the association information registered in S202. For example, a record including the same address and telephone number in the user attribute information 304 is searched.

  (S206) The group control means 114 determines whether or not one or more hits are found in the search of S204. If the determination result is “YES”, the process proceeds to S208, and if “NO”, the process proceeds to S206. .

  (S208) The group control unit 114 assigns the same group ID as the group ID 304 of the record hit in the search to the association information registered in S202, and ends the process.

  (S210) The group control unit 114 assigns a new group ID to the association information registered in S204, and ends the process.

  Through the above processing, the associated information of related users (for example, users of the same family) can be grouped.

  FIG. 7 is a flowchart illustrating an example of information providing processing in the information management system 10.

  (S300) Upon receiving an information acquisition request using the user attribute information as a search key from the user terminal 16, the information providing unit 116 proceeds to the process of S302.

  (S302) The DB control unit 112 extracts a record that matches the user attribute information 306 received in S300 from the association information DB300. The information providing unit 116 provides (transmits) the payment information 308 and the product information 310 of the extracted record to the user terminal 16.

  Through the above processing, the user can easily obtain and use the settlement information and product information of the product purchased by the user.

  Note that the information providing unit 116 may also provide the user terminal 16 together with payment information and product information belonging to the same group by the following processing.

  (S304) The DB control unit 112 extracts, from the association information DB 300, other records whose group ID 304 matches the record extracted in S302.

  (S306) The information providing unit 116 provides (sends) to the user terminal 16 the payment information 308 and product information 310 of the record extracted in S302 and the payment information 308 and product information 310 of the record extracted in S304.

  Through the above processing, in addition to the products purchased by the user, the user can easily obtain and use the settlement information and product information of the products purchased by other users belonging to the same group.

  FIG. 8 is a diagram illustrating an example of a display screen provided to the user terminal 16.

  For example, when the user operates an information display (corresponding to the user terminal 16) provided in the refrigerator, the following processes A1 to A3 may be executed.

  (A1) The information display requests information on the expiration date of recently purchased food from the information management system 10. This request may include user attribute information.

  (A2) Upon receipt of this request, the information providing means 116 of the information management system 10 sends the latest purchase corresponding to the user attribute information 306 or the same group ID 304 included in this request from the association information DB 300 through the DB control means 112. The product information 310 of the selected food is searched. The reason for including the same group ID 304 is, for example, that it is desired to search for foods purchased by families other than the user himself / herself.

  (A3) The information providing unit 116 generates a list in which food purchase dates, food names, and expiration dates are associated with each other based on the search result, and transmits the list to the information display. Upon receiving this list, the information display displays a list as shown in FIG.

  Thus, the user can easily know the expiration date of the purchased food without opening the refrigerator and checking the food.

  FIG. 9 is a diagram illustrating another example of the display screen provided to the user terminal 16.

  For example, when the user operates the WEB browser of the user terminal, the following processes B1 to B3 may be executed.

  (B1) The WEB browser requests the information management system 10 for information on the current month's expenditure. This request may include user attribute information.

  (B2) The information providing unit 116 of the information management system 10 that has received this request, from the association information DB 300 through the DB control unit 112, corresponds to the user attribute information 306 or the same group ID 304 included in this request. Search for settlement information 308 and product information 310 of the purchased product.

  (B3) The information providing unit 116 generates a list in which the purchase date of the product, the purchaser (user attribute information), the product name, and the price are associated with each other based on the search result, and transmits the list to the WEB browser. Upon receiving this list, the WEB browser displays a list as shown in FIG.

  Thereby, the user can easily know the spending of the family this month. That is, the user can easily create a family account book.

  As mentioned above, although embodiment of this invention was described, this invention is not limited to these embodiment mentioned above. The effects described in the embodiments of the present invention are only the most preferable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. is not.

DESCRIPTION OF SYMBOLS 10 ... Information management system 12 ... POS system 16 ... User terminal 100 ... Settlement means 102 ... User attribute reception means 104 ... Linking means 112 ... DB control means 114 ... Group control means 116 ... Information providing means 300 ... Linking information DB

An information management system according to an embodiment of the present invention is a system that manages information in cooperation with a POS system (point of sales system),
Accepting means for accepting purchaser's attribute information when paying for goods or services in the POS system;
Group means for registering attribute information in a predetermined group when there are a plurality of buyers;
And the information of the goods or services you have completed the settlement managed by the POS system, and acceptance is the attribute information, and the string with means to attach the string and the group,
And registration means for registering the string with the information in the database,
Change means to change the group of the linked information registered,
And providing means for providing in groups after changing the registered information,
It is characterized by providing.

Claims (9)

An information management system for managing information in cooperation with a POS system (point of sales system),
Accepting means for accepting purchaser's attribute information when making a payment for goods or services in the POS system;
An associating means for associating information on the product or service for which the settlement is managed managed by the POS system with the received attribute information;
Registration means for registering the linked information in a database;
Providing means for providing the registered information;
An information management system comprising: The information management system according to claim 1, wherein the attribute information is credit card information.   The information management system according to claim 1, wherein the attribute information is information of an owned terminal.   The information management system according to claim 1, wherein the attribute information is a My Number.   The information management system according to claim 1, wherein the timing of the association is a settlement timing.   The information management system according to claim 1, wherein the information to be provided is provided in association with payment information. A group means for registering the attribute information in a predetermined group when there are a plurality of purchasers;
The information management system according to claim 1, wherein the providing unit provides the linked information in units of groups. An information management method for managing information in cooperation with a POS system (point of sales system),
An accepting step of accepting purchaser's attribute information when the product or service is settled in the POS system;
An associating step of associating the information of the product or service that is managed by the POS system with the payment completed and the received attribute information;
A registration step of registering the linked information in a database;
A providing step of providing the registered information;
An information management method characterized by comprising: An information management system that manages information in cooperation with a POS system (point of sales system)
An accepting step of accepting purchaser's attribute information when making a payment for goods or services in the POS system;
An associating step of associating the information of the product or service for which the settlement is managed managed by the POS system with the received attribute information;
A registration step of registering the associated information in a database;
A providing step of providing the registered information;
A program for running