JP2017131314A - System for game house - Google Patents

Abstract

PROBLEM TO BE SOLVED: To evaluate properly an employee doubly performing a so-called hall work and a so-called counter work.SOLUTION: When performing total evaluation determined by totalizing each evaluation of a hall work and a counter work, in the case of double performance of both works, each evaluation is apt to be lowered, nevertheless, after evaluating an employee respectively in each section, total evaluation of the employee is performed by total of each evaluation. Hereby, evaluation equivalent to that of an employee free from double performance of works becomes possible.SELECTED DRAWING: Figure 9

Description

  The present invention relates to a game system.

  In the amusement hall, in order to manage the labor status of employees, for example, as shown in FIG. 10 of Patent Document 1, an employee is registered in association with the ID of a remote controller carried when working, and the remote controller ID is assigned to the employee. This information is received when an employee performs a task, and the employee who has performed the task is identified.

JP 09-140894 A

  If employees are identified in this way, for example, as shown in FIG. 42 of Patent Document 1, the ranking of employees is performed according to the number of times of each processing, etc., and the results of each processing are integrated to evaluate overall employees. However, there are the following problems when performing such an evaluation.

  Employees are broadly divided into two types of work. In other words, the so-called hall operation that performs processing according to the call of the player who is playing the game or the player who counts the game value, etc., and the exchange terminal such as the POS, etc., are operated to exchange the counted game value and prizes. There is a so-called counter service to be performed. In addition, there are employees who serve both as hall work and counter work. In this case, the number of processes is divided between the two works, and therefore the evaluation must be low even if the average value of each process is evaluated.

  The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a game system that can appropriately perform evaluation of employees who serve both as so-called hall business and so-called counter business.

  According to the first aspect of the present invention, an employee who performs correspondence processing of correspondence types belonging to a plurality of groups, for example, concurrently serving as a hall business and a counter business, in order to use the sum of evaluation values for each group as an employee evaluation value. The staff can be evaluated appropriately.

Schematic which shows the whole structure of the system for game centers in 1st Embodiment. Perspective view of counting device with slide cover open Perspective view of the counting device with the slide cover closed. Front view of remote control Diagram showing settings with correspondence Figure showing correspondence situation Figure showing correspondence history Diagram showing employee management A figure showing the summary of response status Diagram showing rank and score corresponding to deviation value Diagram showing how to obtain points from deviation values A diagram showing the relationship between the cumulative score and the overall rank Diagram showing the working style of a single employee The figure which shows the corresponding setting with respect to each corner in 2nd Embodiment Figure showing an example of aggregation by employee Diagram showing total tabulation Figure showing period totaling by employee (part 1) Figure showing period totaling by employee (part 2)

(First embodiment)
A first embodiment of the present invention will be described with reference to FIGS.
FIG. 1 is a schematic diagram showing the overall configuration of a game hall system. A large number of gaming machines 1 are installed in the game hall, and a gaming device 2 and an information display device 3 (accepting means) are installed as peripheral devices corresponding to each gaming machine 1 on a one-to-one basis. The gaming machine 1, the gaming device 2, and the information display device 3 are connected to a relay device 4, and two gaming machines 1, two gaming devices 2, and two information display devices 3 are one relay device 4. It is relayed on. The relay device 4 is connected to a management device 6 (setting means, response processing specifying means, management means, first evaluation means, second evaluation means, notification means, business period specifying means, efficiency management means, exclusion means, apportionment via LAN 5. Means, period specifying means, correspondence means, employee number specifying means, average information specifying means, group means, and responsible group setting means).

  In the game hall, an island edge counting device (hereinafter, counting device) 7 (receiving means, medium receiving means), a prize exchange device (hereinafter, POS) 8 (receiving means, medium receiving means), and a balance settlement machine (not shown) are also installed. And is connected to the management device 6 via the LAN 5. The POS 8 is read by a reader such as an attached scanner (not shown), and can be possessed by a player, and can be recorded on a paper-like counting receipt, an IC card 9 or the like that can specify the acquired value that is the game value acquired by the player. A medium is received, and a prize exchange process is executed based on the game value specified by the received recording medium. When the IC card 9 is inserted, the balance settlement machine reads the deposit balance recorded on the IC card 9, returns the balance, and collects the IC card 9. In POS 8, at the start and end of business, an employee ID card or an operation input is used to input an employee ID and specify a corresponding period.

  The management device 6 is installed in, for example, an office room in the game hall, and is connected to a keyboard 10, a monitor 11, a printer (not shown) and the like that are operated by the game hall manager. The management device 6 is operated according to a program by the computer, so that game data indicating the operating status of the gaming machine 1 (out, safe, jackpot number indicating the number of jackpots generated in the gaming machine 1, the number of starts, the gaming machine 1 For example, operating hours indicating the time during which the system is operating. In the amusement hall, for example, hundreds of gaming machines 1 including so-called pachislot machines are installed and are managed by the management device 6.

  The gaming machine 1 is a CR (card reader) pachinko machine, which has an operation handle 13, an upper saucer 14 and a lower saucer 15 that constitute a launching device that launches a ball onto the board surface 12, and a liquid crystal display unit 16, The figure has a winning port 17, a first starting port 18, a second starting port 19, and a big winning port 20.

  The first starting port 18 is a winning port where the winning rate does not change (so-called “Jezo winning port”), and the second starting port 19 is a winning port (so-called electric Chu) where the winning rate changes. A big win lottery is performed in accordance with a winning (start winning) at each of the start ports 18 and 19, and a lottery result is notified by a symbol variation performed in the liquid crystal display unit 16, and a big hit is made according to the variation result. When starting winning a prize during symbol variation, the symbol variation is cumulatively retained up to a predetermined hold upper limit value (for example, four each), and the symbol variation that has been suspended is started after symbol variation ends. In addition, when a start winning is made in a state where the number of symbols fluctuation (holding number) being held is the upper limit, the symbol fluctuation is not suspended.

  The winning probability of the big hit lottery (big hit probability) is 1/360, and the probability change ratio that is the ratio of big hit (probable big hit) that becomes the probable change state (probability change) is 66.6% (both normal state and probable change state) It is. When a big hit occurs, the grand prize opening 20 is opened for 15 rounds (R). The 1R upper limit winning number is 10 and the upper limit opening time is 30 seconds. When either the upper limit winning number or the upper limit opening time is satisfied, 1R is ended.

  During the probability change, the jackpot probability is improved to 1/31, and the winning state for the second start port 19 becomes shorter (shorter time, lower middle). Since the probability change continues until the next big hit, it continues until a big hit (normal big hit) that becomes a normal gaming state (normal state) that is neither a big hit nor a probable change after the big hit occurs, and then a predetermined number (for example, 100 times) ) The time is shortened until the symbol variation is performed, and then the normal state is reached.

  The second starting port 19 is in an open state with a high winning rate when a normal symbol (ordinary symbol) that fluctuates in accordance with the winning at the winning symbol winning port 17 is hit. In this case, the fluctuation time of one time in the normal figure is 30 seconds in the normal state and 3 seconds in the short time state. The opening time is 0.3 seconds in the normal state and 5 seconds in the short time state. That is, in the short time state, the normal time fluctuation time becomes shorter than in the normal state, while the open time becomes longer, so that the winning rate of the second start port 19 becomes higher.

The following signals are output from the gaming machine side along with the game.
Out signal = a signal (operation signal) that can specify a consumption value (out) output from an out BOX that collects consumed balls. Since one pulse is output for 10 consumed (used, driven, and collected) balls, “the number of out signals × 10” is specified as out. A signal output from the gaming machine 1 may be used.

  Safe signal = a signal that can specify a prize-giving value (safe) output from the gaming machine 1. Since 1 pulse is output for 10 payout balls, “safe signal number × 10” is specified as safe. The supply signal output from the supply device may be a safe signal.

  Start signal = a signal that can specify start processing (symbol variation, accessory operation, unit game) in the liquid crystal display unit 16 (combination) that changes (actuates) due to a start winning that is output from the gaming machine 1. Since it is output when the symbol variation is determined and the symbol variation is specified according to the signal input, “the number of start signals × 1” is specified as the number of start times. In addition, it is good also as a signal which shows having won each starting port 18,19.

Jackpot signal = A signal that can be specified from the gaming machine 1 to specify the jackpot period. Since it is a status signal that is output at a level during a big hit, it is specified that the big hit signal is being input as a special hit.
Special state signal = a signal that can specify a special gaming state output from the gaming machine 1. Since it is a state signal that is output in level during the special gaming state (short time, sweet middle) in which the winning rate of the second starting port 19 is improved, the special state signal being input is identified as being in the special gaming state. Of course, it may be a signal output during probability change. Further, a period in which neither the big hit signal nor the special state signal is input is specified as the normal state.

  The gaming device 2 receives a state display unit 21 that indicates a current operation state (normal state, error state, etc.), a money insertion slot 22 into which money such as banknotes and coins is inserted, and an operation input from a player and a game. As the game progresses, the touch panel type liquid crystal display unit 23 displays game data such as the number of symbol fluctuations (starts) and the probability of jackpot, and the payout for paying out a unit (for example, worth 500 yen) of balls (game value) A button 24, a dispensing nozzle 25 through which the dispensed ball passes, a card insertion slot 26 into which the IC card 9 is inserted, and the like are provided.

  The gaming device 2 includes a control unit including a microcomputer having a CPU, a ROM, a RAM, and an HDD. When money is received (money acceptance processing), the deposit amount is balanced in both the gaming machine 1 and the gaming device 2. When the lending button of the gaming machine 1 is pressed (lending operation, giving operation) in a state where there is a balance, a lending ball (game value) for lending 1 unit (for example, 500 yen) is paid out from the gaming machine 1 (Granting process), and the consideration is deducted from the balance. Note that money can be accepted for a plurality of grant processing (for example, up to 10,000 yen). Further, when paying out from the gaming machine 1, a payout request signal capable of specifying the number of balls to be paid out is output from the gaming device 2 to the gaming machine 1, and the gaming machine 1 according to the input of the payout request signal Is paid out.

  When the return button of the gaming machine 1 is pressed (issue operation is accepted) while the balance remains, an IC card 9 that can specify the balance (remaining monetary value) is issued, and the issue information is managed by the management device 6. If the IC card 9 is received, the balance is taken over and taken over.

  The gaming device 2 is connected to the relay device 4 through serial communication for money acceptance processing, grant processing, balance, number of balls lent out, number of payout balls, deposit amount, number of balls lent and consideration for lending balls, and IC card 9 Various information such as acceptance and issue processing can be specified, but what kind of game signal is specified such as specifying these with pulse signals (for example, 1 pulse for every 1000 yen of payment, 1 pulse for every 100 yen of sales, etc.) You may adopt and specify. Note that the communication on the lending process described above may be performed directly between the gaming machine 1 and the gaming device 2 without using the relay device 4.

  The information display device 3 includes a data display unit 27, a plurality of operation switch units 28, and the like. Various types of information such as game information aggregated based on signals input from the gaming machine 1 are displayed on the data display unit 27. The plurality of operation switch units 28 are operated to switch display contents of the data display unit 27, or for a player to call an employee of the game hall.

  The counting device 7 is a device for counting balls acquired by the player with the gaming machine 1, and is installed at the island edge of the gaming machine island. That is, in order to count the balls acquired by the player, it is necessary to store the balls in a ball box, carry them to the counting device 7 and count them.

  2 and 3 show perspective views of the counting device 7. The counting device 7 includes a ball insertion port 29 (shown only in FIG. 2) for receiving a ball (acquisition medium) acquired by the player through a game, and a slide cover 30 for opening and closing the ball insertion port 29 (FIG. 2 shows a slide cover). 3 shows a state in which the slide cover 30 is slid and moved to an open position for opening the ball insertion port 29, and FIG. 3 shows a state in which the slide cover 30 is slid and moved to a closed position for closing the ball insertion port 29). Transmitted from a touch panel type liquid crystal display unit 31 having a display function for displaying various information and an input receiving function for receiving operation inputs from employees and players, and an employee remote control (hereinafter referred to as remote control) 36 (accepting means, transmitting means) Receiving unit 32 (receiving means, non-reception unit receiving means, first receiving means, second receiving means) for receiving the processed signal, a count value, and a two-dimensional code or buffer storing the count value Issuer 33 for issuing a recording medium on which a code or the like is printed, member card reception port 34 for receiving a member card, and an employee IC card (storage medium) (not shown) possessed by the employee, An employee IC card reader 35 (receiving means, medium receiving means) for reading employee information recorded on the IC card, a cigarette counting ball insertion slot 37 provided on the front surface of the counting device 7, and a ball for returning surplus balls A return port 38, a slide cover opening / closing key 39 for opening and closing the slide cover 30 in an emergency (FIGS. 2 and 3 show a state closed by the cover) and the like are provided.

  The slide cover 30 is locked by a locking portion (not shown) disposed on the front side of the ball insertion slot 29, and can perform count correspondence processing when unlocked on the condition of employee authentication by the employee. The employee authentication is performed by the employee placing the employee IC card on the employee IC card reader 35 or operating the remote controller 36. When unlocked by the employee authentication, the slide cover 30 is displayed. It moves to the open position shown in FIG. As shown in FIG. 2, the intake port 40 provided at the bottom of the ball insertion port 29 is closed by a shutter 41 that can be opened and closed by a solenoid or the like, and the shutter 41 is opened by employee authentication and can be counted. It becomes. When a ball is inserted into the ball insertion port 29, the ball received at the ball insertion port 29 falls from the intake port 40, and a counting sensor (not shown) provided behind the intake port 40 detects the ball. A counting timer (for example, 2 seconds) is activated. When the count timer expires, an issue button is displayed as an operation display on the liquid crystal display unit 31, and an issue process is performed in which a recording medium capable of specifying a count value is issued according to the operation. Further, after the completion of counting, the employee ID, remote control ID (reception ID), etc., which are authenticated as the count value, etc. are transmitted to the management device 6.

  When a cover sensor (not shown) detects that the slide cover 30 is closed after the issuing process described above, the locking portion is locked and the shutter 41 of the intake port 40 is also closed. If it is received again, it is possible to perform continuous counting in which the issuing process is performed after counting again. That is, in the opened state of the slide cover 30, in order to save the trouble of authentication when performing continuous counting, once employee authentication is performed, the authentication state continues until the slide cover 30 is closed, and continuous counting is possible. It has become.

  The remote controller 36 is set with a normal operation mode similar to the conventional one. In the operation mode, a processing signal corresponding to an operation or input to each device (a processing operation that is an operation when a corresponding process is performed) is transmitted, and the processing signal is transmitted to each of the gaming device 2, the information display device 3, and the like. It is possible to receive at the terminal (each receiving means, second receiving means).

  That is, in the case of the information display device 3, as described above, it has a function of a so-called call lamp, and enters a call state in response to a call operation such as pressing of a call button by a player, so that the employee is called. When the employee who has received the notification performs a call end operation to end the call state by remote control operation, information indicating that fact and the remote control ID is transmitted to the information display device 3, and the information display that has received the information is displayed. The device 3 transmits information indicating that to the management device 6.

  Similarly, the gaming apparatus 2 can receive information indicating the processing and the remote control ID from the remote controller 36, and when receiving the information, transmits information indicating that to the management apparatus 6. Note that the gaming device 2 may be able to cancel the calling state of the information display device 3 or may be in a calling state in conjunction with the calling state of the information display device 3.

  In addition to the normal operation mode described above, the remote control 36 is set with a registration mode for associating the employee ID of the employee who uses the remote control 36 with the remote control ID of the remote control 36. . In the registration mode, non-respective terminals (accepting means, non-respective receiving means, first receiving means, second receiving) that do not correspond to each gaming machine 1 (each stand) such as the counting device 7, the POS 8, or a dedicated registration terminal. Means) is an operation target.

  FIG. 4 is a front view of the remote controller 36. The remote controller 36 includes a display unit 42, a numeric keypad 43, a “clear” button 44, a “FNC” button 45, a “start” button 46, an “end” button 47, a “confirm” button 48, a “call off” button 49, “ A “wire release” button 50, a “wire lock” button 51, and the like are provided.

  The remote controller 36 enters the registration mode when the state change operation is performed in the operation mode (the “clear” button 44 is pressed for a long time (pressing for 2 seconds or more)). When the operation is performed, the employee ID and the remote control ID are associated with each other.

  That is, when a predetermined start operation ("FNC" button 45-> "start" button 46 is pressed) is performed after inputting the employee ID individually assigned to each employee in advance using the numeric keypad 43, the remote controller 36 performs non-respective operations. Since the employee ID input to the remote control 36, its own remote control ID, and information (registration signal, ID signal) indicating that the start operation has been performed are transmitted to the stand terminal, the information The non-stationary terminal that has received the message transmits information indicating that to the management apparatus 6. The remote controller 36 switches from the registration mode to the operation mode after the start operation, but the operation in other registration modes is the same.

  In the registration mode, if an employee ID is input and a predetermined end operation ("FNC" button 45-> "end" button 47 is pressed) is performed on the non-terminal terminals, the non-terminal terminals that have received the information The fact that the association between the employee ID and the remote control ID is completed is transmitted to the management device 6 in the same manner as in the start operation.

  Further, if a confirmation operation ("FNC" button 45-> "confirmation" button 48 is pressed) is performed on a non-each terminal in the registration mode, the non-each terminal makes an inquiry to the management device 6 and the inquiry result. The employee ID and employee name associated with the remote control ID are displayed on the display unit 42.

  In the operation mode, for example, when called by a player, the employee performs processing such as pressing the “call off” button 49 or the “wire release” button 50 of the remote control 36 on the information display device 3 as each terminal. When the corresponding button is pressed, the remote control ID and information indicating the content corresponding to the button are transmitted to each terminal, and each terminal that receives the information notifies the management device 6 of the fact. Send information to indicate.

  The “wire release” button 50 is a button for releasing a so-called wire lock that suppresses the opening of the gaming machine 1 by turning it with a wire or the like in order to check the control unit or the like on the back surface of the gaming machine 1. is there. The “wire locking” button 51 is a button for locking after releasing the wire lock. Therefore, the period from when the “wire release” button 50 is pressed to when the “wire lock” button 51 is pressed is the opening allowable period of the gaming machine 1.

  For example, each terminal such as the information display device 3 or the gaming apparatus 2 or a non-each terminal such as the counting device 7 or the POS 8 can accept a signal corresponding to the operation mode, but the signal corresponding to the registration mode is Each terminal is not a reception target, and can be received by a non-each terminal. This is based on the idea that the registration process by the employee is performed at a non-each terminal in order to make it difficult for the player to touch the eyes of the player. A signal may be received. Moreover, you may provide a registration exclusive terminal as a non-each terminal.

The management device 6 can set a correspondence setting in which an employee ID and an employee name are associated with each other by an operation of the administrator.
FIG. 5 shows the association setting. In the association setting, an employee name is set corresponding to the employee ID. In FIG. 5, employee names are associated with consecutive employee IDs from 0001. However, if any employee ID is associated with an employee, there is no need to associate consecutive employee IDs with 100 or more employees. Of course, an ID may be adopted.

  When an employee wants to start (end) a shift job assigned to him / her, he / she enters his / her employee ID into the remote control 36 in the registration mode and then starts (ends) the start operation. A signal (end operation signal) is transmitted to a non-each terminal such as the counting device 7. Then, the non-each terminal transmits the received remote controller ID, employee ID, and the start operation (end operation) to the management apparatus 6, and the management apparatus 6 manages the association status.

  FIG. 6 shows the correspondence between the remote control ID and the employee ID corresponding to the start operation or the like. In the response status, the remote control ID and the employee ID associated at the time of accepting the start operation are shown, and the correspondence period indicates the business time (business period, date and time) from the start operation to the end operation.

  The employee ID indicates the ID of the employee ID card carried by the employee. If the employee and the employee ID can be associated with each other, the employee ID and the ID of the employee ID card are different. In addition, the employee ID card is not necessarily an employee ID card as long as it is information that can identify the employee, such as the employee's name itself. It is not necessary to adopt the ID.

  In addition, although it has been exemplified that the employee ID is input by the start operation and the end operation, the employee ID card is received by the remote controller 36 when the start operation or the like is performed (for example, a proximity IC card is adopted). Thus, the employee ID may be automatically input to the remote controller 36. Further, a proximity sensor or the like may be provided in the remote controller 36 or the like, and a remote controller ID or the like may be output to each terminal by being brought close to the non-each terminal, or information may be input from the non-each terminal side.

  By the way, when an employee ID is input by operation, an input error of the employee ID or the like is assumed since it is input by operating the numeric keypad 43 of the remote controller 36. In this case, the management device 6 may display the maintenance screen for correcting FIG. 6 to correct it by an operation input, but it may correct it by a non-each terminal. For example, if the employee IDs entered for the start operation and the end operation are different, that effect is displayed on the non-each terminal at the end operation (predetermined notification processing), and the correct ID is re-input or selected, etc. The association may be changed by

  Further, when the same employee ID is associated with different remote control IDs in duplicate, a message to that effect (incorrect input) is displayed on each terminal when operating both remote controls 36 (predetermined notification processing). Although it is desirable to prompt the correction, the service for the player is given priority, so it is possible to make the employee recognize the incorrect input by displaying the incorrect input once, and accept the operation in the registration mode separately. It is desirable to change the employee ID at each non-each terminal. In other words, if the input operation is incorrect, only an indication that the input is incorrect may be displayed, and correction may be separately performed by a confirmation operation or the like at a non-each terminal. In this case, if the employee ID is correct, a confirmation operation is performed to input that the employee ID is correct, and no subsequent erroneous input is displayed for the employee, that is, the remote control 36 carried by the employee. It is only necessary to continue displaying incorrect input for employees who have not performed the confirmation operation. Furthermore, when the confirmation operation is performed on both sides and the fact that there is no error is input, the display of the erroneous input is resumed on both remote controllers 36 again, or the other confirmed later is confirmed on the other side. If an error message is displayed and a message indicating that the latter is correct is input, an incorrect input may be displayed again only on the other side. Moreover, you may alert | report that it overlaps at the time of start operation.

  If the correct ID is corrected by any of the above, it is desirable to record the correction time and the erroneously input ID as shown in FIG. 6 and change the association from the start operation retroactively.

  As described above, the management device 6 determines the correspondence status of the employee specified by the remote control ID from the remote control 36 received by each terminal during the association period in which the remote control ID and the employee ID are associated with each other. The correspondence history indicating such as is managed.

  FIG. 7 shows a correspondence history, and the ID, count value, and the like of the remote controller 36 that has performed the authentication process are managed. In the response history, the time when the call button is pressed and the reception time of the remote control ID (reception time), the type of the received terminal, the terminal ID, the received remote control ID and employee ID (operation of the employee ID card and employee ID) When receiving an input, etc.), a call time indicating a period from pressing of the call button to receiving a remote control ID (pressing of the “call OFF” button 49), a count value of the acquired value counted by the counting device 7, and a count value The number of counting boxes (counting index) specified by, and the issuance ID of the recording medium issued by the counting device 7 are managed (total correspondence information is managed).

  As the “type of terminal”, the display device corresponds to the information display device 3, the counter corresponds to the counting device 7, and the POS corresponds to the POS 8, but the support for the table corresponds to the use of a wire lock (the receiving terminal corresponds to the information display device 3). ing. In the case of POS8, since the same employee in charge, such as the counter main charge or the counter full-time person, operates for a long time, it is necessary to input the employee ID or to operate the remote control 36 for each exchange process. Rather, at the start and end of business, the employee ID is input to the POS 8 and the employee ID card is received, so that the processing in the POS 8 during that period is associated with the employee ID. In addition, the period from the reception of the acquired value by the recording medium to the end operation is associated with the corresponding period (calling time), the acquired value processed into the count value and the issue ID, the ID of the received recording medium, and the issue ID Is associated with.

  Next, the “counting box number” will be described. The corresponding value type (ball or medal) is associated with the counting device 7 in advance (in FIG. 7, the counting device 7 with terminal IDs 1 to 7 is a ball, and the counting device 7 with terminal IDs 8 to 10 is a medal). A count value equivalent to one box is set in advance for that type (1500 for balls, 700 for medals, setting information), and a count value equivalent to 1 box corresponding to the type specified by the ID of the counting device 7 Although the value obtained by dividing the value by the actual count value (the number after the decimal point is a carry) is specified as the number of boxes, the number of boxes may be directly input.

  Although not shown, when the counting device 7 performs continuous counting, it is specified that a plurality of counting processes are performed by the same employee. Further, for example, when a corresponding process is performed by pressing the call button, the call button is pressed (in this case, the employee ID cannot be specified, so the second operation), and then the operation is performed with the remote controller 36 (in this case, the employee ID is changed). If the employee ID can be specified by performing the first operation because it can be identified, it is considered that the first operation has been performed by associating the two, and thus the first operation and the first operation are performed in this way. The second operation may be accepted.

  The management device 6 creates an employee management form indicating the calculation result obtained by classifying the correspondence history in FIG. 7 for each employee for a predetermined aggregation period (for example, 1 week, 1 business day, etc.). .

  FIG. 8 is an example of a form in which the correspondence status based on FIG. 7 is tabulated for each item (correspondence type) such as “call correspondence count”, and the number of call correspondence, the average number of call correspondence per hour, and the like for each employee are tabulated. .

  7 may be tabulated once in business days (unit period) as in FIG. 8, and the tabulated results may be stored for the period to be managed. The history information as in FIG. It is not necessary to manage for the period. In addition, a total history of business days may be managed for each employee and may be output. In the present embodiment, display is exemplified as output, that is, notification, but other notification such as printing may be used.

  8 is the number of records whose call time is specified in FIG. 7 (that is, the number of records processed in response to the player pressing the call button, the number of times corresponding processing was performed, the evaluation index), “Number of times corresponding to the machine” is the number of records corresponding to the terminal in FIG. 7 (that is, the number of times the game machine was opened and processed, the number of times the corresponding process was performed), The number of records in which the terminal is set as the counting device 7 (that is, the number of times the counting process has been performed, the number of times the corresponding process has been performed), and the “counting box number” is the cumulative number of counting boxes in FIG. (The number of boxes, the burden index), “the number of gift exchanges” is the number of records in which the terminal is set to POS 8 in FIG. 7 (that is, the number of times the exchange process has been performed, the number of times the corresponding process has been performed), and the “call release time” In FIG. 7, the cumulative value of the call time of the record whose call time is specified (that is, the information table The total period from the call operation that sets the device 3 to the call state to the call release operation that releases the call state, the period corresponding to the corresponding process), “Premium exchange time” is a record in which the terminal is set to POS8 in FIG. Call time (that is, the accumulated period required for the exchange process, the period corresponding to the corresponding process), and the “member registration count” is the number of times the member registration process is performed at the POS 8 or a member registration terminal (not shown) (the corresponding process is performed). The “working time” indicates the correspondence period in FIG. 6 (that is, the cumulative period in which the business has been engaged) (both correspond to employee-specific correspondence information).

  Here, “number of call cancellations / time” is the number of times of call correspondence / working time (business efficiency information), “number of times of machine support / time” is the number of times of machine support / working time (business efficiency information), and “number of times / time of counting” Count count / working time (working efficiency information), “counting box number / hour” is the number of counting boxes ÷ working time (working efficiency information), and “number of giveaway replacement times / hour” is the number of free gift exchanges / working time (working efficiency information) The “average call release time” is the call release time / the number of times corresponding to the call (that is, the call release time per time), and the “average prize exchange time” is the prize exchange time / the number of prize exchanges (that is, the prize exchange per time) Mean value).

  Further, the name of the corresponding employee is shown in the “Employee *” column, but “No ID” does not accept the remote control ID or the like and does not identify the employee (for example, the signal transmission operation (first 1)), and only the operation of the call button for which the employee ID cannot be specified (second operation) is shown. “Exclusion total” is the total excluding IDs, “Grand total” is no ID The total including the minutes, “number of employees” is the comparison result that the corresponding item in the target period meets the standard compared to the standard value (0 in this embodiment) set for that item. The obtained number of employees (value exceeding the reference value in the present embodiment) and “total average” indicate an average value (average correspondence information) per employee obtained by dividing the total total by the number of employees. Although not shown in the figure, when an employee ID is specified when the reference value is other than 0, etc., but there is an employee who has not performed the corresponding processing for the reference value, it corresponds to the employee ID. It is desirable to calculate the total average or the like by excluding (not including) the corresponding processing.

  In this way, by specifying the average value per employee, it is possible to compare processing with the numerical value of each employee, or to obtain a deviation value for the numerical value of each employee. The relative evaluation of employees is possible with consideration.

  In addition, although the number of employees in the target period was exemplified as “Number of employees”, if the same employee ID was specified on different business days, the average value was determined by calculating the total number of employees that would be counted twice Thus, of course, the average value per employee per business day may be calculated. Furthermore, it is of course possible to manage an excluded average obtained by dividing the excluded total by the number of employees and output it so that it can be compared with the total average.

The management apparatus 6 can output the form shown in FIG. 8 as a form extracted for each employee.
FIG. 9 shows an example of a form, which calculates a rank value among all employees such as the number of calls, a deviation value based on the total average, etc., ranks the employees based on the deviation value, and has two periods ( The totaled results for the specified period and comparison period are output for comparison.

  Here, the numerical value shown in “Actual” in FIG. 9 is the numerical value in FIG. 8, but the numerical value shown in “Rank” is extracted from the target number of employees when the corresponding cumulative value reaches the reference value. It shows how many the employee A is.

The “deviation value graph” graphs and displays the deviation values of the numerical values shown in “actual results”, and defines a rank to be described later according to the deviation value. That is, in the “deviation value graph”, a graph corresponding to the designated period indicated by the left oblique line in FIG. 9 (ie, the period extracted in FIG. 8) and the comparison period indicated by the right oblique line is displayed. This comparison period can be specified in the same manner as the specified period, but when a specified period is specified, the corresponding period before the specified period is indicated. For example, if the specified period is this week, the comparison period is the previous week, if this is the current month, the previous month, etc.
Furthermore, “rank” and “rank” are indicated by arrows indicating whether they have moved up and down from the comparison period or not changed.

Next, a rank calculation method will be described.
When calculating the rank, the rank of each item specifies the rank corresponding to the range of the deviation value, but for the overall rank (total evaluation value), the item is divided into hall work and counter work (divided into multiple groups) Then, the corresponding rank is specified by the average value of the deviation values of the division units, the points corresponding to the rank are summed up, and the overall rank is specified based on the total. That is, since different operations cannot be simply compared, each operation rank (hall operation = processing corresponding to ID reception at each terminal, counter operation = processing in POS8) is quantified (pointed), The total rank is calculated from the cumulative score.

With respect to the hall business, each deviation value is integrated into one to calculate a score. First, each business rank constituting the hall business is specified by the deviation value.
FIG. 10 shows the rank and score corresponding to the deviation value, and FIG. 11 shows a method for obtaining the score from the deviation value. A common rank or score may be set corresponding to a plurality of deviation values.

  In the example shown in FIG. 11, in the case of a person concurrently serving as a hall business and a counter business, the deviation values of the hall business are averaged and combined into one point, and the deviation value of the counter business is scored. Have accumulated them. In the case of a full-time staff for hall operations, the deviation values of each of the hall duties are averaged and scored as one. Then, the cumulative score is determined as a threshold value to derive an overall rank. In the case of a full-time counter service person, the deviation value of the counter service is scored.

  FIG. 12 shows the relationship between the cumulative score and the overall rank. In the case of FIG. 11, the total rank is determined to be S because the number of concurrent positions of the hall main counter and the counter main charge is 5 points. On the other hand, since the number of full-time staff in charge of the hall is 4, the overall rank is determined as A.

  As described above, the overall rank is obtained only by evaluating the “business volume”, and “business efficiency” and “correspondence speed” are calculated from the average of deviation values or from the average of scores. To do.

Next, a method for calculating the workload of a person who concurrently serves as a hall business and a counter business will be described.
In the case of the same day concurrently used for hall business and counter work in one business day (one working period, unit period), it is not possible to calculate the working hours for each business category, so in the case of concurrently working on the same day, it is excluded from the calculation target .

  If one employee's working style is as shown in Fig. 13, the work volume per hour of hall work is calculated using the work hours (16 hours 30 minutes) with round numbers 1, 2, and 7 as the denominator. The business hours with a circle number of 5, which is also a concurrent job, are not included in the calculation. On the other hand, the amount of work per hour of the counter work is calculated using the round number 3 work hours (6 hours) as the denominator, but the round number 5 work hours concurrently working on the same day is not included in the calculation.

  In this embodiment, the handling status per hour is excluded from the calculation target in the case of working on the same day as a hall job and a counter job on one business day. You may do it. That is, the work time is apportioned by the numerical value of each item. For example, when the number of calls corresponding to the circle number 5 is 30 times, the number of times corresponding to the table is 3, the number of times of counting is 47 times, and the number of gift exchange times is 20 times. 10 hours of work is prorated according to the ratio of 80 times for the hall work and 20 times for the counter work, and 80% of the total 100 work is 80 hours, and the counter work is 8 hours. Each rank or the like may be calculated by setting the remaining 20% as 2 hours. In this case, work time is apportioned by the evaluation value and work time is specified in work units (group units), so work efficiency that does not correspond to each corresponding type can be excluded from the parameter, and work efficiency can be specified appropriately. Become. Of course, taking into account the fact that the burden on the workload is different as in calculating the number of counting boxes, an index corresponding to the burden is set for each item, and the ratio etc. is calculated after multiplying the numerical value of each item. You may specify.

According to such an embodiment, the following effects can be produced.
When performing a comprehensive evaluation that combines each evaluation of hall operations and counter operations, if both operations are combined, each evaluation must be lowered, but the corresponding processing is divided into hall operations and counter operations. Since employees are evaluated according to the categories, and the total evaluation of the employees is performed based on the total of the evaluations, it is possible to perform the same evaluation as an employee who does not serve concurrently.

Since the evaluation value of the employee in the business unit is specified by the average value of the deviation values of the evaluation index, it is possible to perform an appropriate evaluation even if there are some types of correspondence between the business operations.
Since business efficiency shows an evaluation index for business hours, it will be an appropriate value if the business time is shared with the corresponding type of each business, but if it is shared between different business types, it will correspond to each corresponding type. Because the business hours that are not included are included as parameters, there is a risk that the values will not be appropriate. However, when calculating the number of operations per hour, the business days concurrently used on the same day are excluded from the calculation target, so that the operation efficiency can be appropriately specified.

  There are a plurality of types of game values such as balls and medals in the amusement hall, and when carrying out the counting corresponding processing, that is, carrying a so-called ball box or accepting the game value to the counting device 7 In this case, since the weight per ball is different between the ball and the medal, the degree of burden is not the same even if the count value is the same between the ball and the medal. However, in order to specify the burden index after correcting by the number of counting boxes (count index) specified from the count value, an appropriate evaluation after correcting the difference in the degree of burden between the types of gaming value It becomes possible.

  By associating the remote control ID (reception ID) with the employee ID in the business time corresponding to the start operation to the end operation, and specifying the employee ID by the reception ID, thereby making it possible to specify the correspondence processing status of the employee , The need for the administrator to perform registration work is reduced, and it becomes possible to flexibly respond to sudden shifts in employee work, etc., and the burden of registration work by the administrator can be distributed to employees. Even when the remote controller 36 can be shared by a plurality of employees, employee management can be appropriately performed.

  Since each terminal that is easily touched by the player is not allowed to receive a registration signal from the remote controller 36, it is possible to prevent the player from seeing registration processing such as a start operation. The registration process can be performed, and the registration process can be performed after reducing the possibility of giving the player unpleasant feeling.

Since the corresponding process can be specified not only by the processing signal but also by the employee ID card, the corresponding process can be specified flexibly.
When entering an employee ID by an operation input, there is a possibility that an employee ID different from its own employee ID may be input due to an operation mistake or the like, but a warning is given when the employee ID entered at the start and at the end is different. Or a predetermined notification process for issuing a warning to the terminal when the business hours overlap with the same employee ID, it is necessary to perform a process such as re-entering the employee ID. Employees are made aware of this.

  Employee ID is calculated by calculating the total average of the total processing including the ID-unmatched processing that cannot identify the employee ID such as the remote control ID divided by the number of employees who can identify the employee ID. It is possible to manage the total average based on the assumption that any employee who was able to identify the employee ID has performed the handling process that could not be identified, and even if the employee cannot present the employee ID every time, It is possible to manage the total average according to the response status.

  Since not only the processing status for each employee but also the processing status of “No ID” is managed, it is possible to grasp how much the employee ID is not presented, and to the employee etc. when the corresponding processing amount is large It is possible to present an index for instructing to present the employee ID every time.

  Employees who have handled the response process are identified based on the response information by employee, such as the number of calls that can be handled, so it is possible to calculate average response information without including, for example, employees who went to work but did not work outside the scope of work. It becomes possible to grasp more accurate average correspondence information.

  Even though the employee ID is specified, the correspondence processing for the reference value is not performed, and the average correspondence information is calculated without including the correspondence processing corresponding to the employee ID that is not the target of the average correspondence information. Therefore, more accurate average correspondence information can be grasped.

(Second Embodiment)
A second embodiment will be described with reference to FIGS. In the second embodiment, the gaming machine 1 and the counting device 7 are associated with each corner, and which employee is responsible for which corner at the start operation and end operation by the remote controller 36 is specified. It is characterized by that.

  That is, according to the setting information as shown in FIG. It is set to which gaming machine 1 or counting device 7 the corner corresponding to the game is associated, and the corresponding processing is distributed according to which gaming machine 1 or counting device 7 corresponds to the corresponding processing. Aggregate the situation.

  FIG. 15 is an example of a form totaled by employees by the management apparatus 6, and is one business day of an employee (target employee to be notified) that is aggregated by being specified separately or output. It is an example of totalization which extracted FIG. 7 about the corresponding | compatible process condition.

  Each item in FIG. 15 is divided into four upper and lower levels, such as “Number of times” in the first level, “Total number of times” in the second level, “Own share” in the third level, etc. ", Etc." are assigned, and "number of times" etc. is synonymous with FIG. “Total number of times” or the like indicates the number of times in the corresponding period, and is synonymous with the number of times in FIG. 16 (same as business hours, * / time, etc.). “Own share” indicates the share of each corner among the employees. For example, in the case of calling, it is indicated by the number of times of each corner divided by the total number of times. “Total share” indicates the share of the corresponding processing of the employee with respect to the total number of times, etc. If the call is supported, it is indicated by the number of times divided by the total number of times. As for “counting” and “counting box”, a single counting device 7 is associated with a plurality of corners as shown in FIG. The corner may be divided by inputting or the like.

  Here, “call cancellation” (call cancellation period) is “time” in the first row, “total time” in the second row, “self average” in the third row, “total average” in the fourth row. “Time” and “Overall time” are synonymous with other items, but “Self average” indicates the average value of employees of call release time per one call response, and “Total average” , Showing the average value of the whole.

  “Correspondence share” indicates the total share of call response and stand correspondence (total) and identifies the corresponding corner, but does not set the corresponding corner by starting operation etc., and this correspondence share is the reference value ( For example, the corresponding corner may be specified on the condition that there is 30%). Here, it was illustrated that the correspondence processing is performed more compared to other corners by “corresponding share”, but the number of times, the number of boxes, etc. are compared with the reference value or between corners You may specify by comparison etc.

  “Responsible call handling” etc. is in charge of the section in charge, and the others are classified as support, and the number of times of each item is counted in charge and support, the share is the total share for the charge, the self share for the support Although shown, the total share and own share may be shown respectively.

  “Processing corner” is a total of the corners for which the corresponding processing is specified for a reference value (for example, once) by any item or a specific item (for example, call processing). In FIG. Is specified, 5 is counted, and the share indicates the ratio of the number of processing corners to all corners (for example, 20).

The management device 6 manages the corresponding processing status of the entire amusement hall in a period corresponding to the period in which the employee has worked for each corner.
FIG. 16 is an example of a form that tabulates the corresponding processing status of the entire game hall during the period corresponding to FIG. Note that FIG. 15 and FIG. 16 do not coincide with each other regarding business hours, but FIG. 15 shows the working period of the employee.

  In FIG. 16, the number of times is synonymous with FIG. 15 and the like, and the share indicates the ratio of each corner to the whole, that is, the number of each corner divided by the total number of times. If the employee group to be counted includes employees (non-target employees) other than the employees to be output (target employees) in FIG. 15, the entire amusement hall as shown in FIG. For example, only non-target employees may be targeted instead of (target employee + non-target employee).

Further, the period corresponding to the business hours in FIG. 15 is the target period in FIG. 16, but the target period in FIG. 16 may be specified including periods other than the business hours in FIG.
Note that FIG. 16 shows only the period corresponding to FIG. 15 among the preset periods such as early number and late number. For example, if it corresponds to the business hours in FIG. It can be a long period.

  In addition, a corner corresponding to the employee on the business day can be input at the time of starting a business operation by the remote controller 36 or the operation of the management device 6 and the corner corresponding to the employee is specified. Here, the group designation operation corresponding to the start operation is illustrated as an operation performed in combination with the start operation. However, if the group designation operation is accepted on condition that the start operation is performed, any operation can be accepted. Such correspondence may be used.

The management device 6 extracts the corresponding processing status in the designated target period, and separates the corners in charge and the non-charged corners for each employee, and manages the numerical ratio and the like.
In addition, with respect to the call release time, the average release time of the entire employee is managed for each category such as the person in charge, together with the average release time of the corresponding employee. Further, the number of corners for which processing is specified as the number of processing corners is also counted.

  FIGS. 17 and 18 are examples of forms in which the target period (a plurality of business days) is specified and FIG. 15 is extracted and tabulated. FIG. ) And “support” (non-responsible processing) corresponding to other corners (“total” is the total). Here, the form for which the target period is specified may be a form divided by corner as shown in FIG. 15, or a business day unit form may be divided into charge and support and aggregated. 17 and 18 are the same form, but the numerical values are different because the target employees are different.

  In FIGS. 17 and 18 (hereinafter, representatively shown in FIG. 17), “total share”, “overall share”, “overall support”, and “support share” are added as compared with FIG. It is synonymous and the number of processing corners indicates the average value per business day.

  “Self share” is synonymous with FIG. 15 and indicates a ratio of the corresponding employee such as the number of corresponding divisions (in charge and support) of the employee. “Total share” is also synonymous with FIG. 15, and indicates a ratio of processing (target processing) for each target category of the target employee to the total number of times for each corresponding category.

  “Total share” indicates the ratio of the target process for each corresponding category with respect to the total process. For example, in the case of a call, it indicates the ratio of the number of times in charge (182) to the total number of times (1852). Note that “total share” and “total share” in “total” are the same value, so they are summarized.

  “Overall support” is a total value of the number of times each employee is supported. Here, “total number of times” of “support” indicates the number of corners to be supported by the employee, and other employees may be in charge, and “total number of times” of “support” in FIG. "Is a different value. The “support share” indicates the ratio of the number of times the employee supports the entire support.

  Comparing FIG. 17 and FIG. 18, since “number of times” of “call correspondence” and “number of times” of “count” are the same, and “self average” of “call cancellation” is shorter in FIG. In the case of the conventional configuration in which the evaluation is performed alone, FIG. 18 is more highly evaluated. For example, in the case of “call correspondence”, “total share” accounts for 93.3% in FIG. However, in FIG. 18, it is not so high as 62.2%, and it can be understood that FIG. 18 is considerably longer than FIG. 17 when the “total average” of “call release” is compared.

  That is, FIG. 18 is in charge of a corner with a higher frequency of response processing than FIG. 17, but only those that can be handled immediately are handled, and those that cannot be dealt with immediately are avoided. Relying on support, it can be understood that the overall call release time at the relevant corner is longer, and it is necessary to provide guidance to the employee. On the other hand, in FIG. Can be grasped without any delay by the employee concerned.

  The same applies to counting. Since the total share of counting is low in FIG. 18, the fact that the number of counting boxes is small does not mean that the acquired value at the corner in charge is small, but that the employee refrains from counting processing with a large counting burden. Can be grasped.

  On the other hand, comparing the support for call-sharing own share between FIG. 17 and FIG. 18, FIG. 17 is higher and, as mentioned above, “Total share” of “Responsible” is also higher. Although it is possible to grasp that the corresponding processing is being performed at the corners other than the charge in spite of the processing being performed smoothly, FIG. 18 shows that not only the “total share” of the “charge” is low, The “self share” of “support” is also low, and it can be understood that the handling processing and support of the corner in charge are not properly performed.

  Such a grasp is made with respect to “total share” when the first reference value (90%) is satisfied and when the second reference value (70%) is not satisfied. ) And green (colored with a right slanted line in the figure), it becomes easier to grasp. Such identification output is also performed for the self average and the total average in charge of call cancellation and the total (within 20 seconds and outside 35 seconds).

  It should be noted that managing the responsible process separately from the non-responsible process illustrates that both the responsible process and the non-responsible process are to be managed, and the management is indicated for each corner. However, it may be managed in any way, for example, only the processing in charge is managed.

According to such an embodiment, the following effects can be produced.
Since the handling process status is managed by distinguishing the person in charge from cheering, the employee can be appropriately evaluated in consideration of the employee's charge corner.

  Since the total number of times in charge and the like are reported in a comparable manner, the non-responsible corner by reporting in a comparable manner the number of times in charge and the number of cheering in the charge corner. You can see how much you are going to support.

  Comparing the call release time at the corner in charge with the overall call release time, for example, when the call release time and the overall call release time are significantly different, the employee contributed significantly to the call release time at the entire corner in charge. In particular, when the call release time is short, but the overall call release time is long, the employee can provide an index for determination such as performing only a corresponding process with a short call release time.

  Employees do not work throughout the amusement hall business hours, but work in shifts, but when comparing the work status of the employee with the business status of other employees, etc. It is necessary to compare the work status of other employees in the period corresponding to the business hours, and so on, including the other employees in the period corresponding to the work hours of the employees. It is possible to appropriately evaluate employees in consideration of such situation by informing the business situation such as such that they can be compared.

When the handling process is performed, the counting device 7 that accepts the employee ID can reduce the necessity for the manager to set the work time for each employee directly by accepting the start operation and the end operation. By setting the corresponding group in association with the start operation and the end operation, it is possible to reduce the necessity for the administrator to directly set the corresponding group.
It is possible to reduce the necessity of setting the corner in charge by setting operation.

(Other embodiments)
The present invention is not limited to the above embodiment, and can be modified or expanded as follows.
If the remote control ID is transmitted according to the operation, it is not always necessary to transmit the employee ID according to the start operation or the like. In this case, the employee ID input by the remote control 36 is stored and the corresponding processing is performed. What is necessary is just to transmit employee ID with remote control ID also including start operation part etc. when performing. Further, it is not always necessary to transmit information indicating the type of the corresponding processing from the remote controller 36, and it may be determined by a terminal on the receiving side, or the classification itself by the type may not be performed. Moreover, although inputting employee ID by both start operation and completion | finish operation was illustrated, you may input in any one.

  Although the start operation etc. was illustrated after inputting the employee ID in the start operation and the end operation, if the start operation etc. can be associated with the employee ID, the start operation etc. will be performed after the start operation etc. Both may be associated by inputting an employee ID, or may be input at any time, such as by inputting an employee ID during a period corresponding to the business time, such as any time within the business time. That is, the registration signal and the ID signal do not necessarily have to be the same signal.

  As information indicating that the start operation to be transmitted at the start operation has been performed, if the employee ID and the remote control ID can be distinguished from other cases, such as the transmission target only at the start operation, It can be specified as information indicating that.

  As the business time, the period from the start operation to the end operation is illustrated, but if it corresponds to the operation, for example, the business time is 10 minutes before the start operation to 10 minutes after the end operation, or the start operation is performed. The business time may be specified in any way, for example, by setting the period from the first processing to the processing immediately before the end operation is performed as the business time. Moreover, you may specify work hours, for example with a time card etc., without relying on remote control operation etc.

  Although it is divided into two types, hall business and counter business, for example, since the number of times corresponding to the table is illegal, only specific employees are allowed. If divided into groups, it is of course possible to divide into groups other than the two types.

  Since the burden ratio per operation of each business may be different, when performing a comprehensive evaluation, not only simply average the deviation value of each business, but also the burden ratio between operations when calculating the number of counting boxes. The average value may be calculated after multiplying by an index set in advance so as to correct the above.

  Although a plurality of types of corresponding processing are exemplified as the corresponding processing, when managing an average value, all the corresponding processing may be managed without distinction. There is no need to manage.

  The example of setting the reference value to 0 when specifying an employee who has not performed the corresponding processing for the reference value is exemplified. However, by determining whether the employee ID is specified, the corresponding processing for the reference value is performed. Of course, it may be determined whether or not it has been performed.

  Although it is exemplified that the employee ID is specified and received by associating the employee ID with the remote controller ID and receiving the remote controller ID, the remote controller ID is processed as the employee ID without performing such association. May be.

  The determination of whether it is above or above, and the determination of whether it is below or below are exemplified in various places, but any of them may be adopted including places that are not exemplified. The range corresponds to the range when both the upper limit and the lower limit are set as well as when only one of them is set.

  If the setting values illustrated are set in advance, they may be set arbitrarily by the game hall administrator, set by the manufacturer of the management device 6, or set from an external (for example, chain store headquarters) management server Information may be downloaded and set.

  In the case of a recording medium that can specify the game value, not only the configuration in which the game value can be specified only by the recording medium, but also the game value is associated with the ID of the recording medium in the management device 6, and the ID is recorded. When the received recording medium is received, it may be specified by inquiring the management device 6.

  Although a card is exemplified as the recording medium, other recording media such as coins may be used as long as information capable of specifying a valuable value can be recorded. In addition, although the process of discharging the recording medium is exemplified as the issuing process, the issuing process may be a process in which the acquired value can be specified by a recording medium such as a mobile phone possessed by the player. As an operation, an operation of placing a mobile phone on the issuing operation unit may be an issuing operation.

  All illustrated game information may be specified directly by an input signal or indirectly by using an arithmetic expression. In addition, numerical values, the number of digits, items, and the like are examples, and any numerical values may be adopted. Further, the information to be notified may be not only numerical information but also information such as a graph and a rank shown in FIG.

As the target gaming machine, pachinko gaming machines or slot machines other than the exemplified pachinko gaming machines can be adopted.
The illustrated processing may be performed not only by the management device 6 but also by any device such as the relay device 4, the information display device 3, and the counting device 7. Further, the illustrated configurations including the modification examples may be combined in any way, and may not be appropriately adopted.

  In the drawings, 1 is a gaming machine, 6 is a management device (setting means, response processing specifying means, management means, first evaluation means, second evaluation means, notification means, business period specifying means, efficiency management means, exclusion means, apportioning means Means).

Claims (5)

A setting means for setting a corresponding type indicating a type of a corresponding process that is processing by an employee for a player or a gaming machine, and for classifying the corresponding type into a plurality of groups;
When the corresponding process is performed, by specifying a corresponding type of the corresponding process and an employee ID, a corresponding process specifying unit that specifies which employee has performed the corresponding process of the corresponding type;
A management means for managing the processing status of the corresponding processing specified by the corresponding processing specifying means by classifying the processing status by employee type;
A first evaluation means for identifying an evaluation value of an employee in the group unit according to a corresponding processing status according to a corresponding type belonging to the group;
A second evaluation means for identifying the overall evaluation value of the employee by summing the evaluation values in groups by the first evaluation means;
Informing means for informing the evaluation information specified by the comprehensive evaluation value;
A game system characterized by comprising: The management means aggregates an evaluation index that is at least one of a number of times the corresponding process has been performed, a period corresponding to the corresponding process, and a burden index indicating a burden status when the corresponding process is performed. , Manage the processing status of the corresponding processing,
The setting means sets a plurality of ranges for the deviation value of the evaluation index, and setting information capable of specifying an evaluation value corresponding to the range,
The first evaluation means specifies the deviation value of the evaluation index for each employee for the employee who performs the correspondence process, and the average value of the deviation unit belongs to the group unit average value. The game system according to claim 1, wherein an evaluation value corresponding to a range is the evaluation value of the employee. A work period identification means for identifying an employee's work period according to a predetermined unit period and identifying it by an employee unit;
An efficiency management means for managing predetermined business efficiency information in units of employees;
An exclusion means for excluding the calculation target of the business efficiency information,
The management means divides the evaluation index, which is at least one of a burden index indicating the number of times the corresponding process has been performed, and a burden status when the corresponding process is performed, by the unit period, and totalizes the index.
The business efficiency information indicates a ratio of the evaluation index to the business period managed by the management means,
The said exclusion means excludes the said work period in the said unit period in which the said corresponding process of the said corresponding type from which the group which belongs belongs and the said evaluation index are excluded from the calculation object of the said work efficiency information. Item 3. A game system according to item 1 or 2. A work period identification means for identifying an employee's work period according to a predetermined unit period and identifying it by an employee unit;
An efficiency management means for managing predetermined business efficiency information in units of employees;
Apportioning means for apportioning a predetermined business period,
The management means divides the evaluation index, which is at least one of the burden indexes indicating the number of times the corresponding processing has been performed, and the burden status when the corresponding processing is performed, by the unit period, and aggregates the evaluation indexes,
The efficiency management means sets a business period in the unit period not including the corresponding process of the corresponding type to which the group belongs to a business period corresponding to a group to which the corresponding type of the corresponding process included in the unit period belongs. Identified as
The business efficiency information is specified in the correspondence type unit, and indicates a ratio of the evaluation index to the business period corresponding to the group to which the correspondence type belongs,
The apportioning unit is configured to determine the business period in the unit period in which the corresponding process of the corresponding type that belongs to a different group belongs to the group according to the evaluation index in the unit period of the corresponding type that belongs to a different group in the unit period. The game system according to claim 1 or 2, characterized by being distributed in units and being included in a calculation target of the business efficiency information. The handling process includes a counting handling process for counting the gaming value acquired by the player,
The game value to be counted in the counting corresponding process is provided with a plurality of types,
The setting means is divided by a plurality of types provided in the game value, sets a plurality of ranges for the game value, and setting information capable of specifying a count index corresponding to the range,
The correspondence processing specifying means, when specifying the counting correspondence processing, specifies the game value counted by the counting correspondence processing and the type of the gaming value, and is a range corresponding to the type, and the gaming value The game field system according to any one of claims 2 to 4, wherein the counting index corresponding to a range to which the game belongs is specified as the burden index of the counting corresponding process.

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