JP2016520945A - ユーザーユニットの遠隔保守のためのシステム及び方法 - Google Patents

ユーザーユニットの遠隔保守のためのシステム及び方法 Download PDF

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Publication number
JP2016520945A
JP2016520945A JP2016518494A JP2016518494A JP2016520945A JP 2016520945 A JP2016520945 A JP 2016520945A JP 2016518494 A JP2016518494 A JP 2016518494A JP 2016518494 A JP2016518494 A JP 2016518494A JP 2016520945 A JP2016520945 A JP 2016520945A
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JP
Japan
Prior art keywords
state
user unit
stbn
management server
failure
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Pending
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JP2016518494A
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English (en)
Japanese (ja)
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JP2016520945A5 (enExample
Inventor
デルピュシュ，アラン
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OpenTV Inc
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OpenTV Inc
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Publication date
Application filed by OpenTV Inc filed Critical OpenTV Inc
Publication of JP2016520945A publication Critical patent/JP2016520945A/ja
Publication of JP2016520945A5 publication Critical patent/JP2016520945A5/ja
Pending legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/079—Root cause analysis, i.e. error or fault diagnosis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0805—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
    • H04L43/0817—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H04L41/064—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis involving time analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Theoretical Computer Science (AREA)
  • Environmental & Geological Engineering (AREA)
  • Health & Medical Sciences (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Quality & Reliability (AREA)
  • Biomedical Technology (AREA)
  • Debugging And Monitoring (AREA)
  • Computer And Data Communications (AREA)
  • Test And Diagnosis Of Digital Computers (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
JP2016518494A 2013-06-14 2014-06-12 ユーザーユニットの遠隔保守のためのシステム及び方法 Pending JP2016520945A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
EP13172086.4 2013-06-14
EP13172086.4A EP2814202A1 (fr) 2013-06-14 2013-06-14 Système et méthode de maintenance à distance d unités d utilisateur
PCT/EP2014/062274 WO2014198845A1 (en) 2013-06-14 2014-06-12 System and method for remote maintenance of user units

Publications (2)

Publication Number Publication Date
JP2016520945A true JP2016520945A (ja) 2016-07-14
JP2016520945A5 JP2016520945A5 (enExample) 2017-04-13

Family

ID=48607164

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2016518494A Pending JP2016520945A (ja) 2013-06-14 2014-06-12 ユーザーユニットの遠隔保守のためのシステム及び方法

Country Status (11)

Country Link
US (1) US9727404B2 (enExample)
EP (2) EP2814202A1 (enExample)
JP (1) JP2016520945A (enExample)
KR (1) KR20160020420A (enExample)
CN (1) CN105379184B (enExample)
AU (1) AU2014280116B2 (enExample)
BR (1) BR112015030834B1 (enExample)
CA (1) CA2912779C (enExample)
MX (1) MX347764B (enExample)
WO (1) WO2014198845A1 (enExample)
ZA (1) ZA201508285B (enExample)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11044146B2 (en) * 2018-03-07 2021-06-22 Amdocs Development Limited System, method, and computer program for automatically generating training data for analyzing a new configuration of a communication network
CN110380907B (zh) * 2019-07-26 2021-09-24 京信网络系统股份有限公司 一种网络故障诊断方法、装置、网络设备及存储介质
US11902129B1 (en) 2023-03-24 2024-02-13 T-Mobile Usa, Inc. Vendor-agnostic real-time monitoring of telecommunications networks

Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH11296480A (ja) * 1998-04-06 1999-10-29 Hitachi Ltd 遠隔障害監視システム
JP2004364261A (ja) * 2003-05-14 2004-12-24 Seiko Epson Corp 故障予測通知プリンタ及びプリンタ管理サーバ並びにこれら用いた故障予測通知システム、故障予測通知プログラム及び故障予測通知方法
JP2008305222A (ja) * 2007-06-08 2008-12-18 Funai Electric Co Ltd 開発支援システム
JP2010130158A (ja) * 2008-11-26 2010-06-10 Hitachi Ltd 障害情報処理システム及び障害情報処理方法
JP2010182030A (ja) * 2009-02-04 2010-08-19 Sii Data Service Kk 情報管理システム、及び状態収集方法
JP2011237975A (ja) * 2010-05-10 2011-11-24 Ricoh Co Ltd 情報処理システム
JP2012155461A (ja) * 2011-01-25 2012-08-16 Mitsubishi Electric Corp 障害情報・装置情報蓄積装置

Family Cites Families (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1257962A4 (en) 2000-01-13 2003-05-07 Erinmedia Inc CORRELATION SYSTEM FOR MULTIPLE CONFIDENTIALITY DATA SETS
JP2001244162A (ja) * 2000-02-25 2001-09-07 Promos Technologies Inc 実験結果を自動的に評価する方法
US20050138667A1 (en) 2003-12-22 2005-06-23 Alain Delpuch Method and system to control a return path to a source system in an interactive television environment
US7499700B2 (en) * 2004-12-10 2009-03-03 Motorola, Inc. Method and apparatus for mobile station management and system
JP5087535B2 (ja) 2005-04-15 2012-12-05 トムソン ライセンシング 遠隔装置の遠隔管理方法および対応するビデオ装置
US7921326B2 (en) * 2007-12-12 2011-04-05 Alcatel Lucent Spatial monitoring-correlation mechanism and method for locating an origin of a problem with an IPTV network
EP3484135A1 (en) * 2008-04-02 2019-05-15 Twilio Inc. System and method for processing telephony sessions
JP5295662B2 (ja) 2008-07-03 2013-09-18 パナソニック株式会社 Ｃｅｃ通信装置、それを用いた映像音響装置およびｃｅｃ通信方法
WO2011002785A1 (en) * 2009-06-29 2011-01-06 Fiberlink Communications Corporation Universal connections data collection
US8843645B2 (en) * 2010-06-24 2014-09-23 Citrix Systems, Inc. Systems and methods for detecting incomplete requests, TCP timeouts and application timeouts
US9071535B2 (en) * 2013-01-03 2015-06-30 Microsoft Technology Licensing, Llc Comparing node states to detect anomalies

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH11296480A (ja) * 1998-04-06 1999-10-29 Hitachi Ltd 遠隔障害監視システム
JP2004364261A (ja) * 2003-05-14 2004-12-24 Seiko Epson Corp 故障予測通知プリンタ及びプリンタ管理サーバ並びにこれら用いた故障予測通知システム、故障予測通知プログラム及び故障予測通知方法
JP2008305222A (ja) * 2007-06-08 2008-12-18 Funai Electric Co Ltd 開発支援システム
JP2010130158A (ja) * 2008-11-26 2010-06-10 Hitachi Ltd 障害情報処理システム及び障害情報処理方法
JP2010182030A (ja) * 2009-02-04 2010-08-19 Sii Data Service Kk 情報管理システム、及び状態収集方法
JP2011237975A (ja) * 2010-05-10 2011-11-24 Ricoh Co Ltd 情報処理システム
JP2012155461A (ja) * 2011-01-25 2012-08-16 Mitsubishi Electric Corp 障害情報・装置情報蓄積装置

Also Published As

Publication number Publication date
CA2912779C (en) 2021-06-15
US20140372804A1 (en) 2014-12-18
CA2912779A1 (en) 2014-12-18
BR112015030834B1 (pt) 2022-11-29
US9727404B2 (en) 2017-08-08
ZA201508285B (en) 2017-01-25
KR20160020420A (ko) 2016-02-23
BR112015030834A2 (pt) 2017-07-25
AU2014280116A1 (en) 2015-12-17
AU2014280116B2 (en) 2017-01-19
WO2014198845A1 (en) 2014-12-18
MX2015017117A (es) 2016-07-26
EP3008855B1 (en) 2017-08-23
CN105379184A (zh) 2016-03-02
MX347764B (es) 2017-05-12
CN105379184B (zh) 2018-12-07
EP3008855A1 (en) 2016-04-20
EP2814202A1 (fr) 2014-12-17

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