JP2016004293A - Store introduction support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To encourage a customer of a store to introduce the store to his or her friend or the like.SOLUTION: In a store introduction support system in which a store terminal installed in a store and a first user terminal owned by a first user and a second user terminal owned by a second user and a management device are connected via a network, the first user terminal is configured to transmit introduction information including the information of the store and the identification information of the first user in the destination information of the management device to the second user terminal, and the second user terminal is configured to, on the basis of the introduction information received from the first user terminal, transmit an addition request for adding the information of the store included in the introduction information as use candidate store information to the management device, and the management device is configured to, in response to the addition request from the second user terminal based on the introduction information, add the information of the store and the identification information of the first user included in the introduction information in association with each other as the use candidate store information for the second user.

Description

  The present invention relates to a store introduction support system, and more particularly to a store introduction support system for supporting a customer of a store to introduce the store to a friend or the like.

  In recent years, various point cards and discount coupons unique to stores have been present in various stores that provide goods sales and services. In addition, computerization of these points and coupons is also progressing. Each customer generally selects a store based on various information such as Internet searches and word-of-mouth from friends when using various services. It is the target. Therefore, the current situation is excessive for customers, and the burden of selecting a more appropriate store for themselves is large.

  On the other hand, in each store, customers can be temporarily obtained by issuing coupons through various media, but it is possible to secure regular customers (repeaters) who can continue to use their own stores. As usual, it has become difficult.

  Here, Patent Document 1 discloses a technique for promoting the distribution and use of electronic coupons. The technology according to Patent Document 1 specifies a user who has transferred an electronic coupon when the transferred electronic coupon is used.

JP 2004-302770 A

  In order for each store to acquire new customers, it is useful to issue electronic coupons to unspecified majority, but apart from this, regular customers may introduce friends as new customers. It can be said that it is effective. This is because it is expected that the introduced new customer is likely to become a further regular customer (repeater) in the future.

  However, it is clear that it is easier for regular customers to have an incentive to introduce friends. Here, in patent document 1 mentioned above, when the electronic coupon issued with respect to self is transferred to an acquaintance and the transferred electronic coupon is used by the acquaintance, it returns as a reduction coupon. Therefore, the incentive for regular customers is a one-time return coupon, and the return coupon can only be used at the store. Therefore, it can be said that there is a limit to the increase in repeaters.

  The present invention was made to solve such problems, and an object of the present invention is to provide a store introduction support system for promoting store users to introduce the store to friends or the like. To do.

The store introduction support system according to the first aspect of the present invention includes:
Store introduction in which a store terminal installed in a store, a first user terminal possessed by a first user, a second user terminal possessed by a second user, and a management device are connected via a network A support system,
The first user terminal transmits introduction information including the store information and the identification information of the first user to the destination information of the management device to the second user terminal,
The second user terminal transmits an addition request for adding store information included in the introduction information as use candidate store information to the management device based on the introduction information received from the first user terminal. And
In response to the addition request from the second user terminal based on the introduction information, the management device associates the store information included in the introduction information with the identification information of the first user. It adds as the said use candidate shop information in a 2nd user.

  ADVANTAGE OF THE INVENTION According to this invention, the store introduction assistance system for promoting the customer of a store to introduce the said store to a friend etc. can be provided.

It is a block diagram which shows the whole structure of the shop introduction assistance system concerning Embodiment 1 of this invention. It is a figure which shows the structural example of the card management information concerning Embodiment 1 of this invention. It is a figure which shows the structural example of possession card information concerning Embodiment 1 of this invention. It is a sequence diagram which shows the flow in the case of acquiring a card with the store visit concerning Embodiment 1 of this invention. It is a figure which shows the example of the card list screen in the user terminal concerning Embodiment 1 of this invention. It is a figure which shows the example of the card detail screen in the user terminal concerning Embodiment 1 of this invention. It is a sequence diagram which shows the flow of the card distribution concerning Embodiment 1 of this invention. It is a sequence diagram which shows the flow in the case of making a payment in the introduced store concerning Embodiment 1 of this invention. It is a figure which shows the example of the card detail screen of the user terminal at the time of card utilization concerning Embodiment 1 of this invention. It is a figure which shows the example of the payment screen in the shop terminal concerning Embodiment 1 of this invention. It is a flowchart which shows the flow of the coupon delivery process concerning Embodiment 1 of this invention. It is a flowchart which shows the flow of the message delivery process concerning Embodiment 1 of this invention. It is a flowchart which shows the flow of the fee collection process concerning Embodiment 1 of this invention. It is a sequence diagram which shows the flow of the transfer of the introduction fee to a user account via a service account from the store account concerning Embodiment 1 of this invention.

  Hereinafter, specific embodiments to which the present invention is applied will be described in detail with reference to the drawings. In the drawings, the same elements are denoted by the same reference numerals, and redundant description will be omitted as necessary for the sake of clarity.

<Embodiment 1 of the Invention>
First, some of the features of the store introduction system according to the first embodiment of the present invention and the effects thereof will be described. However, the features and effects according to the embodiment of the present invention are not limited to the following, and are described in the entirety of the present specification and the like.

  First, the store introduction support system according to the first exemplary embodiment of the present invention includes a store terminal installed in a store, a first user terminal possessed by a first user, and a second user possessed by a second user. A user terminal and a management device are provided. These are connected via a network. Then, the first user terminal transmits introduction information including the store information and the identification information of the first user to the destination information of the management apparatus to the second user terminal. And the said 2nd user terminal adds the information of the store contained in the said introduction information to the management apparatus based on the said introduction information received from the said 1st user terminal as use candidate shop information Send. Subsequently, the management device associates the store information included in the introduction information with the identification information of the first user in response to the addition request from the second user terminal based on the introduction information. In addition, it adds as the said use candidate store information in a said 2nd user.

  As described above, in the embodiment of the present invention, when the first user who is an introducer introduces a specific store to the second user, the destination information of the management device is added to the information of the store to be introduced. It is distributed as introduction information including its own ID. Therefore, it is possible for the second user to additionally register store information introduced as use candidate store information by an easy operation on the second user terminal. And when the 2nd user settles in the said store, the 1st user who is an introducer can be easily specified by tracing the information of use candidate store information on the management apparatus side. Therefore, the return to the introducer is also possible, and the introduction of the store by the introducer can be promoted.

  In addition, the store terminal notifies the management device of the settlement amount of the second user in the store, and the management device responds to the notification from the store terminal and uses the candidate for the second user. The first user is identified based on the store information, an introduction fee for the first user is calculated from the settlement amount, and the introduction fee is used as a remittance target in response to a request from the first user terminal. It is desirable to hold. As a result, the introducer does not need to charge the store directly for the introduction fee of the introducer, and is secured on the system side. Therefore, the introducer can acquire an introduction fee at an arbitrary timing. In addition, the store does not need to send money to individual introducers, and the management burden and cost of the introducers can be reduced.

  Furthermore, the first user terminal further transmits the introduction information including the first electronic coupon in the store to the second user terminal, and the second user terminal sends the addition request to the addition request. The first electronic coupon may be transmitted to the management device based on the introduction information. In this case, the management device further associates the first electronic coupon with the store information of the use candidate store information in the second user, and the second user terminal allows the second user to When it is input that the store has been visited, the first electronic coupon in the store may be identified based on the use candidate store information of the second user and transmitted to the store terminal. And the said shop terminal is good to notify the said money amount after applying the said 1st electronic coupon acquired from the said management apparatus to the said management apparatus as the said payment amount. Thus, by including the electronic coupon in the introduction information, the second user can more easily visit the store, and the introduction of the store by the first user can be further promoted.

(System configuration)
Subsequently, Embodiment 1 of the present invention will be specifically described. FIG. 1 is a block diagram showing an overall configuration of a store introduction support system 100 according to the first embodiment of the present invention. In the store introduction support system 100, a store terminal 10, a user A terminal 20, a user B terminal 30, a management server 40, and a payment service system 50 are connected via a network N.

  The store terminal 10 is an information processing terminal installed in a store and operated by a store clerk. The store terminal 10 can be realized by various terminal devices such as a personal computer (PC), a tablet terminal, or a dedicated terminal connected to a cash register, for example. Further, the store terminal 10 includes a terminal processing unit 11. The terminal processing unit 11 is software that operates on the store terminal 10 and can be realized by, for example, client software for a store or a WEB browser according to the embodiment of the present invention. Although only one store terminal 10 is shown for convenience of explanation, the present invention is not limited to this, and a plurality of store terminals 10 may exist.

  The user A terminal 20 is an information processing terminal that is carried by the user A who is the first user and is operated by the user A. The user A terminal 20 can be realized by various terminal devices such as a notebook PC, a tablet terminal, a mobile phone, and a PDA (Personal Digital Assistants). The user A terminal 20 includes a terminal processing unit 21. The terminal processing unit 21 is software that operates on the user A terminal 20, and can be realized by, for example, client software for a user according to the embodiment of the present invention, a WEB browser, or the like.

  The user B terminal 30 is an information processing terminal that is carried by the user B who is the second user and operated by the user B. The user B terminal 30 includes a terminal processing unit 31. The user B terminal 30 and the terminal processing unit 31 have the same configuration and functions as the user A terminal 20 and the terminal processing unit 21 except that the user B possesses and operates them, and thus detailed description thereof is omitted. Although only two user A terminals 20 and user B terminals 30 are shown for convenience of explanation, the present invention is not limited to this, and there may be three or more.

  Each of the store terminal 10, the user A terminal 20, and the user B terminal 30 has a configuration (not shown) such as a CPU (Central Processing Unit), a RAM (Random Access Memory) and a ROM (Read Only Memory), a hard disk, A communication unit for transmitting / receiving data to / from the outside via the network N is provided. The hard disk stores an OS (Operating System), the above-described client software, and the like. The CPU controls various processes in each of the store terminals 10 and the like, access to the memory, the communication unit, the hard disk, and the like. In the store terminal 10 or the like, the CPU reads and executes the OS and various programs stored in the hard disk. Thereby, CPU implement | achieves the function of the shop terminal or user terminal of the shop introduction assistance system mentioned above at least. Note that the terminal processing unit 11, the terminal processing unit 21, and the terminal processing unit 31 are not limited to software, and may be realized entirely or partially by hardware.

  The management server 40 is an example of a management device according to the embodiment of the present invention, and is a general-purpose information processing device. The management server 40 includes a server processing unit 41, card management information 42, and possessed card information 43. The server processing unit 41 is software that operates on the management server 40, and is realized by, for example, an OS, a WEB server program, an AP server program, a DB management program, and a service program for the management server according to the embodiment of the present invention. Is possible.

  The card management information 42 and possessed card information 43 are information stored in a storage device (not shown), and are managed by a database, for example. The card management information 42 is information for managing “cards” corresponding to the store groups registered in the present system. The store group is a set of stores to which at least one or more actual stores belong. Therefore, if a plurality of store groups are registered, the card management information 42 exists for each store group. The possessed card information 43 is an example of use candidate store information, and is information for managing a card possessed by a user registered in the system among the card management information 42. Therefore, if a plurality of users are registered, the possession card information 43 exists for each user. Here, “possession” indicates that the user recognizes the store group corresponding to the card via this system. For example, a store group to which a store that the customer has visited has belonged, a store group introduced by a friend through the system, or a store group that the user has searched from the system.

  FIG. 2 is a diagram showing a configuration example of the card management information 42 according to the first embodiment of the present invention. The card management information 42 is information in which card information 421, store information 422, coupon information 423, and message information 424 are associated with each other. The configuration of the card management information 42 is not limited to these, and other information may be associated.

  The card information 421 is information related to the store group registered in this system. The card information 421 includes information such as card ID, store group name, and contact information, which is identification information for identifying the store group. The store information 422 is information on each store belonging to the store group. For example, the store information 422 includes a store ID, a store name, a location, a telephone number, a URL, and the like. The coupon information 423 is information on an electronic coupon that can be used in all or at least a part of each store belonging to the store group. The coupon information 423 includes, for example, a coupon content, an expiration date, a distribution condition of the electronic coupon, and the like. The content of the coupon is, for example, a discount on the settlement amount or a free service. The message information 424 is information regarding various transmission messages to be transmitted to user terminals such as the user A terminal 20 and the user B terminal 30. The message information 424 includes, for example, message contents and transmission conditions of the message. Further, the content of the message is a sentence that prompts each user to visit the store according to the store visit situation, a thank-you sentence of the store visit, an introduction sentence of the store or electronic coupon, and the like.

  FIG. 3 is a diagram showing a configuration example of possessed card information 43 according to the first embodiment of the present invention. The possessed card information 43 is information in which user information 431, card information 432, introducer information 433, acquired coupon information 434, and usage history 435 are associated with each other. In addition, the structure of the possession card information 43 is not limited to these, Other information may be matched.

  The user information 431 is information related to users registered in this system. The user information 431 includes information such as a user ID and a name for identifying the user. The card information 432 includes at least the card ID in the card information 421, and may further include the status of the card, a disclosure flag, and the like. The status indicates, for example, whether the card has been acquired by the user (that is, whether the card is a candidate for a store to be used), whether the card has been introduced but not acquired. The disclosure flag is information for controlling whether or not to open the card to other users. For example, when the disclosure flag is set to non-disclosure, it can be set as a search target for store groups by other users. However, the card can be distributed even if it is set to private.

  The introducer information 433 indicates user information (for example, a user ID) of a user (introducing person) who introduced the card information 432 to itself (the user indicated by the user information 431). In other words, the user information 431 can be said to be user information of the introduction destination user (referred person) who introduced the card information 432 from the introducer. Acquired coupon information 434 indicates coupon information that has been acquired for use by the user (that is, a candidate to be used) among coupon information 423 that has been issued in the store group indicated by the card information 432. The usage history 435 is various statistical information recorded when the user indicated by the user information 431 visits a store belonging to the card information 432 and makes a payment. The usage history 435 includes, for example, the date of visit (settlement date), the total number of settlements for a predetermined period, the total number of settlements for all periods, the settlement amount, the total settlement amount for a predetermined period, the total settlement amount for all periods, and the like. The usage history 435 may include the usage history at the store for the user introduced by the user.

  Returning to FIG. The management server 40 includes a communication unit for transmitting and receiving data to and from the outside via a memory such as a CPU, a RAM, and a ROM, a hard disk, and a network N as a configuration (not shown). The hard disk stores an OS, a WEB server program, an AP server program, a DB management program, a service program for the management server according to the embodiment of the present invention, and the like. The CPU controls various processes in the management server 40, access to the memory, the communication unit, the hard disk, and the like. In the management server 40, the CPU reads and executes the OS and various programs stored in the hard disk. Thereby, CPU implement | achieves the function of the management apparatus of the shop introduction assistance system mentioned above at least. The management server 40 may be configured with load distribution and redundancy by a plurality of computer devices.

  The settlement service system 50 is an information processing system that performs a cash settlement service provided by a financial institution or a fund transfer company. The settlement service system 50 includes a store account 51 that is an account for settlement in the store where the store terminal 10 is installed, a management account 52 that is an account for fund management in the operator of the store introduction support system 100, and a user A The user A account 53 that is the user's account and the user B account 54 that is the user B's account are managed. It is assumed that the store account 51 has been prepaid with funds for store settlement. Further, it is assumed that the store account 51 is set to permit a request for withdrawal (cash withdrawal, remittance) to the management account 52 from the management account 52 side. Therefore, information for specifying the management account 52 is registered in the store account 51 in advance. The management account 52 receives the amount collected from the store account 51 and withdraws it to the designated account as necessary. Here, the amount collected from the store account 51 is the service fee of the system and the introduction fee for returning to the user out of the settlement amount of the store. The settlement service system 50 can be called a financial infrastructure, and its function can be realized by a known technique. Therefore, detailed description of the other configuration of the settlement service system 50 is omitted. Further, the settlement service system 50 is not an essential component in the store introduction support system 100. Therefore, the store introduction support system 100 can be called except for the settlement service system 50.

  The network N is a communication network such as the Internet and a cellular phone communication network connected to the Internet, and is a well-known network, and therefore detailed description thereof is omitted.

(Card acquisition by visiting the store)
FIG. 4 is a sequence diagram showing a flow in the case of acquiring a card when visiting a store according to the first embodiment of the present invention. In the following description, it is assumed that the user A who does not have a store group X card corresponding to the store terminal 10 has first visited a store belonging to the store group X. That is, it is assumed that the card information 432 of the possession card information 43 of the user A does not include the store group X information.

  First, the user A terminal 20 performs a store (group) search by the operation of the user A (S101). For example, the terminal processing unit 21 displays a store search field on the screen, and transmits a store search request to the management server 40 according to the operation of the user A. The store search request may include, for example, a search keyword, a region, a business type, and the like. Next, the management server 40 searches for a registered store group from a database or the like in response to a store search request received from the user A terminal 20 (S102). Then, the management server 40 returns a store list as a search result to the user A terminal 20. Thereafter, the user A terminal 20 displays the received store list on the screen (card list screen) (S103). The store list may be a list of store groups. In addition, it is assumed that the store group X is included in the store list in the description of FIG.

  FIG. 5 is a diagram showing an example of the card list screen 61 in the user terminal according to the first embodiment of the present invention. The card list screen 61 is a screen for displaying a list of store groups in step S103 or displaying a possessed card that has already been acquired without searching. The card list screen 61 includes card information fields 611, 612,. Here, the card information column 611 will be described as a representative.

  The card information column 611 displays information related to the store group X. The card information column 611 includes a store information button 6111, a card acquisition button 6112, a check-in button 6113, a possessed coupon number 6114, and the shortest expired remaining number of days 6115 of the possessed coupon. The store information button 6111 is a button for displaying information on each store belonging to the store group X, coupon information issued for the store group X, and the like. For example, when the store information button 6111 is pressed, a card detail screen described later is displayed. The card acquisition button 6112 is a button for acquiring the card X corresponding to the store group X as a possessed card of the user A. For example, when the card acquisition button 6112 is pressed, the management server 40 registers the ID of the card X in the card information 432 of the possessed card information 43 of the user A. The check-in button 6113 is a button for performing a store entry process for stores belonging to the store group X. For example, when the check-in button 6113 is pressed, the management server 40 executes a later-described check-in process for the user A. The number of possessed coupons 6114 indicates the number of coupon information issued for the store group X. The shortest expired remaining number of days 6115 of the possessed coupon represents the shortest number of days among the remaining days until the expiry date of the possessed coupon expires. The configuration and display contents of the card list screen 61 are examples, and the present invention is not limited to this.

  Next, FIG. 6 is a diagram illustrating an example of the card detail screen 62 in the user A terminal 20 according to the first embodiment of the present invention. The card detail screen 62 is a screen that displays the detailed information of the card displayed when the store information button 6111 of the card list screen 61 is pressed. The card details screen 62 includes a check-in button 621, a card distribution button 622, coupon contents 6231 and 6232, and a usage status 624. The check-in button 621 is a button equivalent to the check-in button 6113. The card distribution button 622 is a button for distributing the card to friends. For example, when the card distribution button 622 is pressed, distribution means (SNS (Social Networking Service), e-mail, QR code (registered trademark) (Quick Response code), etc.) are selected, and the card ID and the user ID are selected. The included URL is transmitted to the designated user's destination. In the situation of FIG. 4, since the user A has not acquired the card X, the card distribution button 622 is not displayed, and a button corresponding to the card acquisition button 6112 is displayed. Coupon contents 6231 and 6232 are lists of coupon information 423 associated with the cards X, respectively. The usage status 624 indicates the usage status of the user A in the store group X. If the user A has already visited the store, the contents of the usage history 435 of the possessed card information 43 of the user A are displayed. The configuration and display contents of the card detail screen 62 are examples, and the present invention is not limited to this.

  Returning to FIG. The user A terminal 20 receives a check-in operation for the store group X from the user A, and transmits a check-in request to the store of the store group X to the management server 40 (S104). For example, it is assumed that the user A presses the check-in button 6113 or the check-in button 621.

  In response to the check-in request from the user A terminal 20, the management server 40 executes a check-in process to the store in the store group X of the user A (S105). Specifically, for example, the management server 40 sets a check-in flag in the combination of the user ID of the user A and the card ID of the store group X, and holds the check-in flag inside, for the user A terminal 20 and the store terminal 10. To that effect. Or management server 40 may respond that it is checked in according to the inquiry of the check-in state from user A terminal 20 and store terminal 10.

  Then, the user A terminal 20 displays the check-in state on the screen (S106). The check-in state indicates, for example, that the user A has already been checked in to the corresponding store. After that, the user A receives purchase of goods or provision of services at the store and performs settlement. At this time, the user A notifies the store clerk that his / her user ID is in the check-in state. In response to this, the store terminal 10 displays the check-in state on the screen by the operation of the store clerk (S107), and confirms that the user A has already been checked-in to the store.

  Then, the store terminal 10 inputs the settlement amount by the operation of the store clerk and executes settlement (S108). In response to this, the management server 40 executes a settlement process and updates the usage history (S109). That is, the management server 40 records information such as when and how much the user A has settled at the store of the store group X. In addition, the management server 40 may calculate a service fee associated with the use of the system by the store group from the settlement amount. Then, the management server 40 replies to the store terminal 10 that the payment process has been completed. In response to this, the store terminal 10 displays on the screen the end of payment on the screen (S110).

  In addition, the management server 40 executes a checkout process for the user A (S111). For example, the management server 40 deletes the setting of the check-in flag described above. And the management server 40 performs a card | curd issuing process with respect to the user A (S112). That is, the management server 40 stores the user information 431 of the user A in the possessed card information 43 in association with the card ID of the card X as the card information 432 and the introducer information 433. Here, since it is a card issued by the store, for the sake of convenience, the store has been introduced to the user A, but is not limited thereto. At the same time, the management server 40 stores the visit date, the payment amount, etc. in the usage history 435 corresponding to the user information 431 of the user A and the card information 432 of the card X among the possessed card information 43 of the user A. . Alternatively, the usage history 435 may be updated at the time of step S109.

  Then, the management server 40 notifies the user A terminal 20 that the card is issued. And the user A terminal 20 displays the card | curd X which is an issuing card on a screen as a possession card of the user A (S113).

  Thus, the user A can carry the card X by performing check-in and settlement in the store group X that has visited the store for the first time. By possessing the card X, it can be said that the right to distribute the card to others, that is, the right to introduce the store group to a friend is acquired. Note that check-in may be unnecessary as a condition for the card issuing process in the store group. For example, the user A or a store clerk may operate the store terminal 10 at the time of settlement, input the information of the user A, and perform a process corresponding to S108 to issue a card. Thereby, the convenience of the user who is not registered in the store introduction support system 100 is enhanced.

(Obtain a card before visiting the store)
Note that a user who does not have a card may acquire the card of the store group by pressing the card acquisition button 6112 or the like on the card list screen 61 or the like of FIG. That is, a card may be acquired before check-in and before settlement at a store of a future store. Thereby, the coupon can be used from the first settlement.

(Card acquisition by card distribution from friends)
FIG. 7 is a sequence diagram showing a card distribution flow according to the first embodiment of the present invention. Hereinafter, an example in which the user A who has acquired the card X distributes the card X to the user B will be described. It is assumed that the card information 432 of the possession card information 43 of the user B does not include the store group X information.

  First, the user A terminal 20 displays a detailed screen of the card X by the operation of the user A (S201). For example, the user A terminal 20 accepts pressing of the store information button 6111 from the user A on the card list screen 61 in FIG. 5, and transmits a request to display the detailed screen of the card X to the management server 40. In response to this, the management server 40 executes card detail display processing (S202). That is, the management server 40 refers to the card management information 42 of the card X and the information associated with the card X of the possessed card information 43 of the user A, and returns a detailed screen of the card X to the user A terminal 20. Then, the user A terminal 20 displays a detailed screen of the card X. For example, it is assumed that the card detail screen 62 in FIG. 6 is displayed.

  Next, the user A terminal 20 selects a distribution method and distributes the card (S203). Specifically, the user A terminal 20 accepts pressing of the card distribution button 622 from the user A, and accepts designation of a distribution method and destination information such as a user ID or mail address of a distribution destination. Here, examples of the distribution method include SNS, electronic mail, QR code (registered trademark), and the like, but are not limited thereto. Then, the user A terminal 20 notifies the user B terminal 30 of the information on the card X as introduction information using the specified distribution method. As introduction information, a URL as described later may be used.

  Subsequently, the user B terminal 30 receives the URL that is the introduction information through the distribution method designated from the user A terminal 20 (S204). Then, in response to the URL selection operation (for example, click) by the user B, the user B terminal 30 transmits a card acquisition request corresponding to the introduction information to the management server 40 (S205). The steps for transmitting the card acquisition request may be as follows. First, the user B terminal 30 accesses the received URL and displays a response page from the management server 40. Then, the user B terminal 30 may transmit a card acquisition request to the management server 40 by accepting pressing of the card acquisition button in the response page by the operation of the user B.

  Thereafter, the management server 40 executes a process in which the user A acquires the card of the introducer by the user B in response to the acquisition request for the card X from the user B terminal 30 (S206). For example, the management server 40 stores the user information 431 of the user B in the possessed card information 43 in association with the card ID of the card X as the card information 432 and the user ID of the user A as the introducer information 433. Then, the management server 40 notifies the user B terminal 30 that the card X has been acquired. And the user B terminal 30 displays the card | curd X which is an acquisition card on the screen as a possession card of the user B (S207).

(Card acquisition from a friend's card list)
Note that the user B may directly acquire the card X from the card list of the user A. In this case, it is assumed that the user A terminal 20 has previously set the public flag of the card X to public by the operation of the user A, and the user A and the user B are registered as friends on the system. When the user B terminal 30 searches for a store group by the operation of the user B, the user B terminal 30 designates a friend's card as a search request. Then, the management server 40 returns the card X set publicly disclosed in the card information 432 of the possessed card information 43 of the user A registered as a friend of the user B to the user B terminal 30 as a search result. Thereafter, the user B terminal 30 displays the received card X on the card list screen. Subsequently, the user B terminal 30 presses the card acquisition button 6112 of the card X by the operation of the user B, and transmits the acquisition request for the card X to the management server 40. Thereby, the management server 40 performs a process corresponding to step S206 in FIG. 7, and the user B can acquire the card X. In this case, user A is also an introducer. For example, when it is known that the user A is familiar with a store of a certain genre, the user B can obtain information about the store that the user A has used through this system without making an inquiry to the user A. it can. In other words, by setting the public setting to the card that user A has already acquired, user B who is a friend acquires card X from user A's card list without user A explicitly distributing the card. As a result, the user A introduced the card X to the user B as a result. Therefore, it can be said that in this case, the introduction of the store is promoted. Even if the user A and the user B are not registered as friends, it is possible to search for a normal store group and obtain a card from the store group as a result.

(Introduction information)
Here, the introduction information described above will be described. First, the introduction information according to the embodiment of the present invention only needs to include the store (or store group) information (identification information) and the introducer's user ID in the destination information of the management server 40. Therefore, for example, the introduction information may use either or both of a card ID and a user ID as a request parameter. Alternatively, the URL may be another format. Further, the introduction information may be other than the URL.
When the introduction information is a URL, for example, the following can be performed.
http://user.xxxx.net/xxx/xxx/c47/u52
Here, “user.xxxx.net” is the address of the management server 40, “c47” is the card X (card ID), and “u52” is the user A (user ID). Then, when the user B terminal 30 accesses the URL displayed on the screen and makes a card acquisition request, the management server 40 analyzes the request source URL so that the card ID is “c47” and the introducer. Can be specified as the user ID “u52”. Therefore, the management server 40 updates the possessed card information 43 by associating the user information 431 of the requesting user B with the card information 432 as “c47” and the introducer information 433 as “u52”. Thereby, the user B has acquired the card X by the introduction of the user A.

Further, when “c48” is the card Y (card ID) and “u53” is the user B (user ID), the introduction information can be further distinguished as follows. That is,
http://user.linpon.net/xxx/xxx/c47/u52
Is "Card X" when "User A" is an introducer,
http://user.linpon.net/xxx/xxx/c47/u53
Is "Card X" when "User B" is an introducer,
http://user.linpon.net/xxx/xxx/c48/u53
Then, “card Y” is obtained when “user B” is an introducer.

  By using such introduction information, the introduced person (for example, user B) can easily access the information of the introduced store group X. Also, the management server 40 can easily identify the card and the introducer. That is, since the introducer can easily refer to the card information without performing troublesome operations, the introducer can introduce the store group without hesitation. That is, the introduction of the store can be promoted by using the introduction information according to the embodiment of the present invention.

  In addition, when distributing the card, an “introduction special coupon” may be included. Thereby, since the person to be introduced can use the coupon from the first visit, it is easy to visit the store. Therefore, the introduction of the store by the introducer can be further promoted.

(Settlement at the introduced store)
FIG. 8 is a sequence diagram showing a flow in the case where the settlement is performed at the introduced store according to the first embodiment of the present invention. In the following, it is assumed that the user B has acquired the card X introduced by the user A. First, the user B terminal 30 receives a check-in operation for the store group X from the user B, and transmits a check-in request to the store of the store group X to the management server 40 (S304).

  FIG. 9 is a diagram showing an example of the card list screen 63 of the user terminal when the card according to the first embodiment of the present invention is used. On the card list screen 63, a card information column 631 corresponding to at least the card X is displayed as a list of cards possessed by the user B. In step S304, it is assumed that the user B presses the check-in button 6311. The configuration and display contents of the card list screen 63 are examples, and the present invention is not limited to this.

  Returning to FIG. In response to the check-in request from the user B terminal 30, the management server 40 performs a check-in process to the store of the user B store group X (S305). In response to this, the user B terminal 30 displays the check-in state on the screen (S306).

  After that, the user B receives a purchase of a product or provision of a service at the store and performs a settlement. At this time, the user B notifies the store clerk that his / her user ID is in the check-in state. In response to this, the store terminal 10 displays the check-in state on the screen by the operation of the store clerk (S107), and confirms that the user B has already been checked-in to the store.

  FIG. 10 is a diagram illustrating an example of the payment screen 64 in the store terminal according to the first embodiment of the present invention. The payment screen 64 shows a screen for performing payment for the user B in the check-in state after step S107. The settlement screen 64 includes a coupon selection field 641, a usage amount input field 642, and a confirmation button 643. In the coupon selection field 641, coupons that can be used by the user B for the card X are displayed. Here, the management server 40 reads the acquired coupon information 434 associated with the card information 432 of the card X in the possessed card information 43 of the user B, transmits it to the user B terminal 30, and displays it on the coupon selection column 641. . And the coupon selection column 641 is a column which selects whether it uses about each coupon. The coupon selection field 641 should just be what can receive selection of the use permission for every coupon by a user's operation at least. The usage amount input column 642 is a column for accepting input of a settlement amount. For example, the discounted payment amount may be automatically calculated when the store clerk accepts the input of the payment amount after applying the coupon, or when the coupon is selected after the payment amount has been input in advance. The confirmation button 643 is a button for confirming that the user B makes a settlement with the settlement amount input in the usage amount input field 642 at the store X. Note that the configuration and display contents of the settlement screen 64 are examples, and the present invention is not limited to this.

  Returning to FIG. The store terminal 10 inputs the settlement amount by the operation of the store clerk and executes settlement (S308). For example, the store clerk selects a coupon to be used in the current settlement from the coupon selection field 641 in response to the user B's offer. Then, the clerk calculates the payment amount after applying the coupon, and inputs the payment amount in the usage amount input field 642. Thereafter, the store clerk presses the confirm button 643. In response to this, the user B terminal 30 transmits a settlement request including the user B, the store X, and the settlement amount (and settlement date and time) to the management server 40.

  And the management server 40 performs a payment process according to a payment request | requirement, and also updates a utilization log | history (S309). For example, the management server 40 adds the payment amount, the date of visit to the usage history 435 associated with the card X in the possessed card information 43 of the user B, and also adds the total number of payments and the total payment amount. Calculate and update. Furthermore, the management server 40 refers to the introducer information 433 associated with the card X in the possessed card information 43 of the user B, and specifies that the introducer is the user A. Then, the management server 40 uses the usage history 435 associated with the card X in the possessed card information 43 of the user A who is the introducer, and the total number of payments and the total payment amount in the store X of the user introduced by the user A. May be calculated and updated. Further, as described above, the management server 40 may calculate a service fee, and may also calculate an introduction fee for the introducer user A. The service fee (for example, a predetermined percentage of the payment amount) is determined and set in advance by the store group side and the management server operation side. Moreover, the shop terminal 10 can set the introduction fee (for example, a predetermined percentage of the payment amount) to a different value for each user. That is, the introduction fee may be set to a different rate for each user. Thereby, the store group side can set the introduction fee in detail for each user, can be appropriately adjusted according to the user and according to the contribution degree of the user, and can promote the introduction of the store. In particular, the user registered in this system is not limited to an individual. Therefore, for example, a medium such as a magazine may be registered as a user. If the introducer is a magazine, card distribution can be a privilege for the magazine. For referees, cards distributed by famous magazines are highly reliable and may increase the probability of visiting the store. Therefore, it is extremely effective to be able to change the rate setting for the introduction fee depending on whether the introducer is a magazine or an individual.

  Then, the management server 40 replies to the store terminal 10 that the payment process has been completed. In response to this, the store terminal 10 displays on the screen the end of payment on the screen (S310). In addition, the management server 40 executes a checkout process for the user B (S311).

(Coupon delivery process)
The management server 40 can execute the following coupon distribution process. In other words, the management device updates the store visit history information including the number of settlements for the store and the total amount of settlement in response to the first user or the second user making a settlement at the store, and the store visit history information Is issued to the first user terminal, the second electronic coupon is added to the store information of the use candidate store information of the first user. Are stored in association with each other. Thereby, preferential treatment can be made according to the customer's usage status and contribution level, and further store introductions can be promoted.

  Coupon distribution conditions include, for example, the case where statistical information such as the number of payments and the total payment amount of the user himself / herself, the number of payments by the user (referee) introduced by the user and the total payment amount exceed a threshold. . Here, it is assumed that the threshold is preset in the management server 40 for each piece of statistical information. If there are a plurality of introducers per store group for one user, the total is the total of all introducers. Alternatively, the coupon distribution condition may be a rainy day, a user's birthday, a timing at which a store is introduced, or the like. However, it is not limited to these.

  Moreover, the management server 40 may associate and hold a coupon for each distribution condition. That is, even in the same store, different coupons are distributed if the distribution conditions are different. Furthermore, when a plurality of distribution conditions are satisfied at the same time, each coupon may be distributed. Alternatively, the upper limit of the number of distributions for one user may be set in one delivery process. The threshold value and the upper limit value can be set from the store terminal 10 to the management server 40.

  FIG. 11 is a flowchart showing a flow of coupon distribution processing according to the first exemplary embodiment of the present invention. In the following description, an introducer refers to a user who introduced a store to another user, and an introduced person refers to a user introduced to the store by an introducer. First, the management server 40 executes a settlement process (S401). For example, S109 or S309 described above corresponds to this. At this time, the management server 40 registers the settlement date and settlement amount of the user who has settled in the usage history 435 of the user. At the same time, the management server 40 calculates the total settlement number that is the total value of the number of settlements of the user and the total settlement amount that is the total value of the settlement amount of the user, and updates the usage history 435. Furthermore, the management server 40 identifies the user (introducer) who introduced the store that has been settled to the user this time, adds 1 to the total number of settlements of the introduced person, and adds the settlement amount of the current transaction to the total settlement amount. And the introducer's usage history 435 is updated.

  Next, the management server 40 determines whether or not the total number of settlements of the settled user exceeds a threshold value (S402). When it determines with having exceeded, the management server 40 issues the coupon matched with the said distribution conditions with respect to the user who settled (S403). That is, the management server 40 registers coupon information corresponding to the acquired coupon information 434 of the possessed card information 43 of the user who has settled.

  Subsequently, the management server 40 determines whether or not the total settlement amount of the settled user exceeds a threshold value (S404). When it determines with having exceeded, the management server 40 issues the coupon matched with the said distribution conditions with respect to the user who settled (S405).

  Then, the management server 40 identifies the user (introducer) who introduced the store to the settled user (referee), and the store in all users (referees) who introduced the store from the introducer. It is determined whether or not the total number of settlements exceeds the threshold (S406). When it determines with having exceeded, the management server 40 issues the coupon matched with the said distribution conditions with respect to an introducer (S407).

  Then, the management server 40 determines whether or not the total settlement amount of all the referees exceeds the threshold value (S408). When it determines with having exceeded, the management server 40 issues the coupon matched with the said distribution conditions with respect to an introducer (S409).

  Note that the determination order of steps S402, S404, S406, and S408 is not limited to this.

(Message delivery processing: Regular delivery)
The management server 40 can execute the following message distribution process. That is, the management device is configured to perform predetermined processing on the first user terminal or the second user terminal after a predetermined period of time has elapsed since the first user or the second user last visited the store. Send a message. Thereby, a repeater can be stably maintained at low cost, for example, in an industry where regular visits are desirable (hair salon, massage, etc.).

  For this reason, it is assumed that the management server 40 holds a message for distribution periodically and a distribution condition in advance for each store group. That is, it is assumed that a message for regular delivery and delivery conditions are set in advance for each card information 421 in the message information 424 of the card management information 42. Moreover, as a delivery condition, the threshold value of the elapsed days from the last settlement date is mentioned, for example. And the shop terminal 10 shall be able to set a message and delivery conditions (for example, threshold value) to the management server 40.

  FIG. 12 is a flowchart showing a flow of message delivery processing according to the first exemplary embodiment of the present invention. First, the management server 40 starts a message distribution process in a batch (S501). For example, it starts every hour. Next, the management server 40 extracts message delivery conditions (S502). That is, the management server 40 reads the delivery condition and delivery message of the message information 424 of the card management information 42 for each store group.

  Then, the management server 40 identifies a message distribution target user (S503). That is, the management server 40 refers to the usage history 435 of the possessed card information 43 and identifies a user who has passed a predetermined period from the final settlement date.

  Thereafter, the management server 40 transmits a delivery message to the user terminal of the identified user (S504).

(Message delivery processing: Message selection for each user)
Further, the management server 40 can execute the following message distribution process. That is, the management device updates the store visit history information including the number of settlements for the store and the total amount of settlement in response to the first user or the second user making a settlement at the store, and sends a plurality of transmission messages. In advance, each of the plurality of transmission messages is associated with one of a plurality of conditions related to the store visit history information, and when the store visit history information satisfies one of the plurality of conditions, The transmission message associated with is selected, and the selected transmission message is transmitted to the first user terminal or the second user terminal. As a result, messages can be managed in detail according to the usage status of the customer and the degree of contribution.

That is, a transmission message is selected for each user. It can be said that it is effective when the store side manually instructs message transmission at an arbitrary timing. For example, the users can be grouped as follows according to statistical information related to the settlement of each user, and a transmission message associated with each group can be set in the introducer information 433 of the card management information 42 in advance.
Group 1: The number of payments made by the friend who owns the card that is the introducer is one or more times Group 2: The number of times that the friend who owns the card that is the introducer makes the payment is 0 times Group 3: The self comes multiple times I've done a store (repeater)
Group 4: I have visited the store once (Mr. Ichimi)
Group 5: I have a card but have not yet visited the store (potential customer)

  For example, there is a difference in knowledge about the state of the store, menus, salesclerks, etc. between the user of group 3 who is a repeater and the user of group 5 which is a potential customer. It is effective. In addition, since there is a difference in the degree of contribution that invites new customers to the store group between the group 1 user and the group 2 user, it is also effective to create a message text corresponding to each.

(Fee collection and introduction fee remittance)
The management server 40 can execute the following fee collection processing and introduction fee remittance processing. That is, the management device calculates a fee on the management device side from the settlement amount, and sends the introduction fee and the fee from the store account that is the store account to the management account at a predetermined timing. The first user terminal transmits a remittance request to the management apparatus to designate the first user account and remit the introduction fee, and the management apparatus receives the first user terminal from the first user terminal. In response to the remittance request, the referral fee is transferred from the management account to the first user's account. Thereby, management of each user's account becomes unnecessary on the store side and the management server side. Further, it is not necessary for the store side to remit the fee separately for the management server and the user. In addition, the store side will perform the setting which permits access to a store account from the management server side as needed. In addition, since the store does not need to transfer the referral fee directly to the introducer, the management cost of the introducer's account can be reduced. Further, since the management server side can collect a fee or the like for a certain number of payments, not for each payment, the fee for using the payment service system can be suppressed. Furthermore, since the user can acquire the introduction fee collectively, similarly, the fee for using the payment service system can be suppressed.

  FIG. 13 is a flowchart showing a flow of fee collection processing according to the first embodiment of the present invention. FIG. 14 is a sequence diagram showing the flow of introduction fee transfer from the store account to the user account via the service account according to the first embodiment of the present invention.

  First, the management server 40 starts the charge collection process in a batch (S601). For example, it starts every morning. Next, the management server 40 extracts a payment subject to collection (S602). For example, the management server 40 refers to the use history 435 of the possessed card information 43, and identifies a store group that has settled 10 days or more and has an uncollected settlement. That is, the management server 40 collects a fee from the store 10 days after the payment is made at the store. In addition, the settlement set to execute the fee collection process again the next day in step S609 is also targeted. Thereby, if it is within ten days, the store side can correct the settlement amount, cancel the settlement, etc., and the convenience is enhanced.

  Then, the management server 40 calculates a collected amount (S603). For example, the management server 40 calculates a service fee and an introduction fee for each store group and for each settlement. In particular, the management server 40 calculates the introduction fee from each settlement amount based on the ratio of the introduction fee set for each introducer. Then, the management server 40 totals the service fee and the introduction fee for each store. Note that when the service fee and the introduction fee are calculated in the settlement processing such as steps S109 and S309, step S603 can be omitted and the calculated amount can be used.

  And the management server 40 collects a charge from the account of each store (S604). Specifically, this will be described with reference to FIG. The management server 40 transmits a request (collection request) for transferring the service fee and the introduction fee from the store account 51 to the management account 52 to the settlement service system 50 (S701). In this case, since the management server 40 makes a request for remittance to the management account 52 with the ID of the management account 52, a setting that can respond to a collection request from the management account 52 side is set on the store account 51 side. It will be done within 50. Thereby, the settlement service system 50 transfers the service fee and the introduction fee from the store account 51 to the management account 52 (S702).

  Returning to FIG. After step S604, the management server 40 determines whether collection is successful (S605). When collection is successful as in steps S701 and S702, the management server 40 sets the state of payment to success. On the other hand, when the collection fails, for example, when the balance of the store account 51 is insufficient and does not reach the collection amount, the management server 40 determines whether or not 10 days have passed since the collection start (S607). . That is, the management server 40 determines whether or not 20 days have elapsed since the settlement. If 10 days have not elapsed since the start of collection, the management server 40 sets the state of settlement to “processing” (S608). Then, the management server 40 sets to execute the fee collection process again the next day (S609). For example, when collection fails because the balance of the store account 51 is insufficient, an email indicating that the funds are insufficient may be sent to the store group.

  In step S607, when 10 days have passed since the collection start, the management server 40 sets the state of payment to failure (S610).

  Next, remittance of the introduction fee from the management account 52 to the user A account 53 will be described with reference to FIG. First, the user A terminal 20 transmits an introduction fee remittance request to the management server 40 by the operation of the user A (S703). For example, the management server 40 calculates the total amount of the introduction fee of the user A in advance and stores it in the usage history 435 or the like. Then, the user A terminal 20 displays the total amount of the introduction fee per store on the usage status 624 and the like on the card detail screen 62. Alternatively, the user A terminal 20 may display the total amount of the introduction fee of the user A in all store groups on another screen. In any case, the user A confirms the introduction fee on the screen of the user A terminal 20, and performs an operation for requesting remittance of the introduction fee. At this time, the remittance request includes identification information of the user A account 53 and the like. In addition, the remittance request may specify a part of the unpaid referral fee.

  Then, based on the remittance request from the user A terminal 20, the management server 40 instructs the management account 52 to remit the unpaid portion of the introduction fee of the user A to the user A account 53 (S704). For example, the management server 40 analyzes the remittance request, identifies the user A account 53, identifies the amount of unpaid money in the user A introduction fee, and identifies the user A account 53 from the self management account 52 to the user A account 53. The payment service system 50 is instructed to remit the amount. In response to this, the settlement service system 50 transfers the introduction fee from the management account 52 to the user A account 53 (S705). Thereafter, the user A can confirm that the introduction fee has been paid by referring to the balance of the user A account 53 separately.

  The reason why the user is provided with a trigger for remittance of the introduction fee as described above is as follows. For the remittance from the management account 52 to the user A account 53, the use fee of the settlement service system 50 can be expensive depending on the remittance amount. Therefore, the user A confirms his / her own unpaid referral fee and the use fee is cheaper. This is because it is possible to instruct a remittance request when it is determined that there is. For example, when the usage fee in the settlement service system 50 is a fixed rate up to a predetermined amount, and when it is a predetermined amount or more, the usage fee becomes high if the introduction fee is small. End up. Therefore, in such a case, the user A can suppress the usage fee by making a remittance request after the self-introduction fee has been accumulated to some extent.

  Also, if there is no remittance request from the user and remittance from the management account 52 side to the user A account 53, it is necessary to register the identification information of the user A account 53 in the management server 40 side in advance. . This is complicated to manage on the management server 40 side. Therefore, in the embodiment of the present invention, by including the account information of the remittance destination in the explicit remittance request from the user side, the management server 40 side remits the account specified for each remittance request. be able to. Therefore, it is not necessary to manage each user's account information on the management server 40 side.

  The reason why the introduction fee is not directly transferred from the store account 51 to the user A account 53 is that it is not necessary for the store side to manage the account information of each user. Also, in order for the management server 40 to perform direct remittance from the store account 51 to the user A account 53 in response to a remittance request from the user A terminal 20, the processing on the management server side becomes complicated.

  From the above, in the store introduction support system 100 according to the embodiment of the present invention, as a service fee collection and introduction fee remittance method, first, a service fee from a store account to a management account is requested by a management server. In addition, the introduction server remits the referral fee, and then the management server remits the referral fee from the management account to the user account in response to a request from the user terminal.

  Furthermore, the present invention is not limited to the above-described embodiments, and various modifications can be made without departing from the gist of the present invention described above.

DESCRIPTION OF SYMBOLS 100 Store introduction support system 10 Store terminal 11 Terminal processing part 20 User A terminal 21 Terminal processing part 30 User B terminal 31 Terminal processing part 40 Management server 41 Server processing part 42 Card management information 421 Card information 422 Store information 423 Coupon information 424 Message Information 43 Owned card information 431 User information 432 Card information 433 Introducer information 434 Acquired coupon information 435 Usage history 50 Settlement service system 51 Store account 52 Management account 53 User A account 54 User B account N Network 61 Card list screen 611 Card information Field 6111 Store information button 6112 Card acquisition button 6113 Check-in button 6114 Number of coupons possessed 6115 Shortest expiry days 612 Card information field 62 cards Fine screen 621 check-in button 622 card distribution button 6231 coupon contents 6232 coupon content 624 usage 63 card list screen 631 card information column 6311 check-in button 64 settlement screen 641 coupon selection column 642 available amount of money input field 643 confirmation button

Claims (7)

Store introduction in which a store terminal installed in a store, a first user terminal possessed by a first user, a second user terminal possessed by a second user, and a management device are connected via a network A support system,
The first user terminal transmits introduction information including the store information and the identification information of the first user to the destination information of the management device to the second user terminal,
The second user terminal transmits an addition request for adding store information included in the introduction information as use candidate store information to the management device based on the introduction information received from the first user terminal. And
In response to the addition request from the second user terminal based on the introduction information, the management device associates the store information included in the introduction information with the identification information of the first user. The store introduction support system added as the use candidate store information for the second user. The store terminal notifies the management device of the settlement amount of the second user in the store,
The management device identifies the first user based on the use candidate store information of the second user in response to a notification from the store terminal, and introduces the first user from the settlement amount The store introduction support system according to claim 1, wherein a fee is calculated and the introduction fee is held as a remittance target in response to a request from the first user terminal. The first user terminal further includes the first electronic coupon in the store in the introduction information and transmits the information to the second user terminal,
The second user terminal includes the first electronic coupon in the addition request and transmits to the management device based on the introduction information,
The management device
The first electronic coupon is further associated with the store information of the use candidate store information in the second user,
When the second user terminal inputs that the second user has visited the store, the first electronic coupon in the store is specified based on the use candidate store information of the second user. To the store terminal,
The store terminal
The store introduction support system according to claim 2, wherein an amount after applying the first electronic coupon acquired from the management device is notified to the management device as the settlement amount. The management device
Calculate the fee on the management device side from the settlement amount,
At a predetermined timing, the referral fee and the fee are transferred from the store account that is the store account to the management account of the store,
The first user terminal sends a remittance request to the management device to designate the first user's account and remit the introduction fee,
The store introduction support system according to claim 2 or 3, wherein the management device remits the introduction fee from the management account to the first user's account in response to a remittance request received from the first user terminal. . The management device
In response to the first user or the second user making a payment at the store, the store visit history information including the number of payments for the store and the total amount of payment is updated,
Preserve multiple outgoing messages,
Each of the plurality of transmission messages is associated with one of a plurality of conditions related to the store visit history information,
When the store visit history information corresponds to one of the plurality of conditions, the transmission message associated with the condition is selected, and the selected transmission message is selected from the first user terminal or the second user. The store introduction support system according to claim 1, which is transmitted to a terminal. The management device
A predetermined message is transmitted to the first user terminal or the second user terminal after a predetermined period has elapsed since the first user or the second user last visited the store. Item 6. The store introduction support system according to any one of Items 1 to 5. The management device
In response to the first user or the second user making a payment at the store, the store visit history information including the number of payments for the store and the total amount of payment is updated,
When the store visit history information satisfies a predetermined condition, a second electronic coupon is issued to the first user terminal, and the store information of the use candidate store information of the first user The store introduction support system according to any one of claims 1 to 4, wherein two electronic coupons are stored in association with each other.

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