JP2014115780A - Card-less settlement system of taxi fare by advance registration of credit card, and program for card-less settlement system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a card-less settlement system of taxi fare capable of realizing card-less settlement by a taxi vehicle regardless of the presence or absence of a settlement terminal for a credit card.SOLUTION: A card-less settlement system of taxi fare includes: a vehicle allocation center computer device of a taxi vehicle allocation center which is accessible by a communication network 2; a customer terminal 21 of a taxi customer who becomes a member by the advance registration of a credit card; a business office terminal 31 of a taxi business office; an on-vehicle terminal 41 of the taxi vehicle; a settlement center terminal 51 of a card settlement center; a communication network 2; a taxi wireless network 3 for performing a wireless communication between the vehicle allocation center computer device and the on-vehicle terminal 41; and a dedicated line 4 for performing the wireless communication between the vehicle allocation center computer device and the settlement center terminal 51. The taxi fare is post-settled using a name which is the customer identification information transmitted from the customer terminal 21 at the time of the advance registration of the taxi customer and a confirmation number which is card-less settlement confirmation information for the card-less settlement.

Description

  The present invention relates to a cardless payment system for a taxi fare by credit card pre-registration and a program for the cardless payment system, which can easily realize cardless payment in a taxi vehicle regardless of whether a payment terminal for credit cards is installed. It is about.

  Conventionally, when a taxi fare is settled with a credit card, when the taxi arrives at the destination and the fare is confirmed, the passenger posts the credit card to the crew, and the crew places the vehicle on the basis of the credit card information. In general, the card payment is completed by operating the installed payment terminal and performing card credit to the card company via a wireless communication network or the like.

  Patent Document 1 proposes a technique that enables cardless payment by inputting a personal identification number into a payment terminal and performing verification as identity verification at the time of taxi fare payment.

That is, Patent Document 1 includes a taxi dispatch center device and a settlement terminal mounted on the taxi, and the taxi dispatch center device uses the user identification information received at the time of the dispatch reservation from the taxi user. A first means for retrieving payment card information registered in a pair with the identification information from a customer database; a second means for transmitting the retrieved payment card information to a card payment institution, and performing a credit inquiry to receive a credit result; And a third means for transmitting user identification information to a taxi terminal mounted on the taxi on which the taxi user who made a reservation is boarded according to the credit result, and the on-board payment terminal includes a taxi When the use fee is confirmed, the confirmed taxi use fee information and the user identification information are transmitted to the taxi dispatch center device.
And the taxi dispatch center device searches the customer database for payment card information registered in a pair with the user identification information based on the user identification information received from the on-board payment terminal, and the payment A taxi fare cardless payment system has been proposed comprising a fifth means for transmitting the card information for a car and the taxi use fee information received from the in-car payment terminal to a card payment institution.

  However, in the case of the taxless cardless payment system disclosed in Patent Document 1, it is necessary to input a personal identification number to the on-board payment terminal when the passenger gets off, so that the cardless payment in a taxi vehicle not equipped with a payment terminal. There is a problem that cannot be handled.

JP 2007-219785 A

  The problem to be solved by the present invention is that there is no cardless payment system for taxi fare that simply realizes cardless payment in a taxi vehicle regardless of whether a credit card payment terminal is installed. is there.

  The present invention relates to a dispatch center computer device of a taxi dispatch center that has established a public site accessible via a communication network, a customer terminal of a taxi customer who becomes a member by credit card pre-registration, and a taxi office Station terminal, in-vehicle terminal of taxi vehicle, payment center terminal of card settlement center, communication network for communicating information between the customer terminal, sales office terminal, and dispatch center computer device, and dispatch center computer Taxi fare cardless by credit card pre-registration including taxi radio network for wireless communication between the device and the vehicle-mounted terminal, and a dedicated line for information communication between the dispatch center computer device and the settlement center terminal A payment system, wherein the dispatch center computer device uses a taxi The customer identification information, credit card information, and cardless payment confirmation information for cardless payment sent from the customer terminal at the time of pre-registration are stored in the customer master, via the public site of the taxi customer's customer terminal When a reservation is made for a card-less payment request, the credit processing related to the taxi customer's credit card is executed by communicating with the payment center terminal of the card payment center. Accepts reservation information, determines the taxi vehicle to be delivered by communicating with the dispatch center computer device of the taxi dispatch center based on the reservation information, and places the taxi on the in-vehicle terminal of the taxi vehicle to be delivered to the pick-up location at the date and time desired by the taxi customer Send the customer identification information and cardless payment confirmation information to the taxi vehicle Cards for taxi passengers by collating the passenger identification information and cardless payment confirmation information received by the in-vehicle terminal with the customer identification information and cardless payment confirmation information reported by taxi passengers at the pick-up location The taxi processing is performed in the taxi center by means of subsequent communication with the payment center terminal of the card payment center by the dispatch center computer device that has received the passenger identification information and taxi fare information transmitted from the in-vehicle terminal of the taxi vehicle. The main feature is that taxi fare settlement processing based on the credit card of the customer is performed.

  According to the first and second aspects of the present invention, a taxi passenger can check the taxi vehicle by simply checking his / her name and confirmation number when boarding a taxi vehicle reserved by a user terminal such as a personal computer. It is possible to get on the bus, no card payment device is required, and even a taxi vehicle without a card payment device etc. can easily realize taxless cardless payment and increase versatility. It is extremely convenient and takes less time like a card payment, and even taxi passengers such as children can use a taxi vehicle just by reporting their name and confirmation number to the taxi crew and collating them. It is possible to realize and provide a cardless payment system for taxi fare by credit card pre-registration.

  According to the invention described in claim 3, for a cardless payment system capable of realizing a cardless payment system for taxi fare by credit card pre-registration that exhibits the effects of the inventions described in claims 1 and 2. A program can be provided.

  According to the fourth and fifth aspects of the present invention, when a taxi passenger gets on a taxi vehicle reserved by a portable terminal such as a mobile phone or a smart phone, the taxi customer can simply check his / her name and confirmation number to check the taxi vehicle. You can get on without a card payment device, you can easily realize tax-less payment for taxi fare even in a taxi vehicle that is not equipped with a card payment device, etc. It is very convenient and takes less time than conventional card payments, and even taxi passengers such as children use taxi vehicles just by reporting their name and confirmation number to the taxi crew and collating them. It is possible to realize and provide a taxless cardless payment system by credit card pre-registration.

  According to the invention described in claim 6, for a cardless payment system capable of realizing a cardless payment system for taxi fare by credit card pre-registration that exhibits the effects of the inventions described in claims 4 and 5. A program can be provided.

  According to the seventh and eighth aspects of the present invention, a taxi passenger can check a taxi vehicle by simply checking his / her name and confirmation number when boarding a taxi vehicle reserved by a telephone such as a mobile phone, a smartphone or a landline phone. Can be boarded without a card, no card payment device is required, and even a taxi vehicle that does not have a card payment device, etc. can easily realize taxless cardless payment and improve versatility. It is very convenient because it does not take much time as with conventional card payments, and even taxi passengers such as children, etc., simply report their name and confirmation number to the taxi crew and check the taxi vehicle. It is possible to realize and provide a cardless payment system for taxi fare by credit card pre-registration that can be used.

  According to the invention of claim 9, for a cardless payment system capable of realizing a cardless payment system for taxi fare by credit card pre-registration that exhibits the effects of the inventions of claims 6 and 7. A program can be provided.

It is a schematic block diagram which shows the structure of the cardless payment system of the taxi fare by the credit card prior registration based on Example 1 of this invention. It is a chart figure which shows the flow of the member registration process in the cardless payment system of the taxi fare by the credit card prior registration based on the present Example 1. FIG. It is a chart figure which shows the flow of processing of the cardless payment system of taxi fare by credit card advance registration concerning this example 1. It is a schematic block diagram which shows the structure of the cardless payment system of the taxi fare by credit card prior registration based on Example 2 of this invention. It is a chart figure which shows the flow of a process of the cardless payment system of the taxi fare by credit card prior registration based on the present Example 2. FIG. It is a schematic block diagram which shows the structure of the cardless payment system of the taxi fare by credit card prior registration based on Example 3 of this invention. It is a chart figure which shows the flow of a process of the cardless payment system of the taxi fare by credit card prior registration which concerns on the present Example 3. FIG.

  The object of the present invention is to provide a cardless payment system for taxi fare by credit card pre-registration that can easily realize cardless payment in a taxi vehicle regardless of whether or not a payment terminal for credit cards is installed. A taxi dispatch center computer device at a taxi dispatch center that has opened a public site, personal computers of taxi passengers who became members by credit card pre-registration, taxi office terminal, taxi vehicle An in-vehicle terminal, a settlement center terminal of a card settlement center, a communication network for performing information communication between the customer terminal and the dispatch center computer device, and a wireless communication between the dispatch center computer device and the in-vehicle terminal. Taxi radio network and the dispatch center computer A cardless payment system for taxi fare by credit card pre-registration, including a dedicated line for information communication between the storage device and the settlement center terminal, wherein the dispatch center computer device is personally used during taxi passenger pre-registration. User identification information, credit card information, and cardless payment confirmation information for cardless payment sent from the computer are stored in the customer master, and the taxless customer wishes to make a cardless payment via the personal computer public site. When a reservation is made for a taxi, credit card processing for the taxi customer's credit card is executed by communicating with the payment center terminal of the card payment center via a dedicated line. Receive information via the communication network Based on the information, it determines the taxi vehicle to be delivered by communicating with the dispatch center computer device of the taxi dispatch center via the communication network, and the taxi radio network is connected to the in-vehicle terminal of the taxi vehicle to be delivered to the pick-up location at the date and time desired by the taxi user. The name and cardless payment confirmation information that is the customer identification information of the taxi customer is transmitted via the taxi, and the name and cardless payment confirmation information that is the customer identification information received by the in-vehicle terminal of the taxi vehicle The taxi crew will check the name and the cardless payment confirmation information that the taxi passenger declares at the taxi, and the taxi crew will process the cardless boarding for the taxi passenger and send it from the taxi office terminal The dispatch center controller that receives and stores the name and taxi fare information that is the customer identification information of the user This was realized by a configuration in which taxi fare payment processing based on the credit card of the taxi customer was made by post-communication via a dedicated line with the payment center terminal of the card payment center by a computer device.

  Hereinafter, a taxless cardless payment system based on credit card pre-registration according to an embodiment of the present invention will be described in detail.

Example 1
As shown in FIG. 1, a cardless payment system 1 for taxi fare by credit card pre-registration according to the first embodiment includes a dispatch center computer device 11 of a taxi dispatch center and a customer terminal of a taxi customer (customer) ( A personal computer, etc.) 21, a taxi office terminal (personal computer, etc.) 31, an in-vehicle terminal 41 of a taxi vehicle, a payment center terminal (personal computer, etc.) 51 of a card payment center, and the customer terminal 21 , A communication network (Internet) 2 that performs information communication between the sales office terminal 31 and the dispatch center computer device 11, and a taxi wireless network 3 that performs wireless communication between the dispatch center computer device 11 and the in-vehicle terminal 41. And the dispatch center computer device 11 and the settlement center terminal And configured to include 1 dedicated line for performing information communication between the (private communication line) 4.

  The vehicle allocation center computer device 11 includes an IVR / CTI 12, an AVM 13, a card payment system 14, a customer master D1, an order information storage unit D2, a vehicle location information storage unit D3, and a fee information storage unit D4. It has.

  Further, the vehicle dispatch center computer device 11 opens a member registration site 18, a web service 15, and a web site 16 for information exchange with the customer terminal 21 of the taxi user so that they can be browsed via the communication network 2. At the same time, a charge input site 17 for information exchange with the sales office terminal 31 of the taxi sales office is opened.

  Here, the IVR means an interactive voice response system, the CTI means a computer / telephone integration system, and the AVM 13 means the position of the operating taxi vehicle. It means an automatic vehicle monitoring system.

  Next, a member registration process for taxi customers in the cardless payment system 1 for taxi fare by credit card pre-registration according to the first embodiment will be described with reference to FIG.

  First, a taxi customer performs membership registration processing for taxi use.

  That is, a taxi user operates the customer terminal 21, accesses the member registration site 18 of the dispatch center computer device 11 via the communication network 2, inputs his / her e-mail address, and performs a member temporary registration process. .

  As a result, a confirmation mail is transmitted from the member registration site of the vehicle dispatch center computer device 11 to the customer terminal 21 via the communication network 2.

  A taxi user operates the user terminal 21 and clicks on the link of the member registration site described in the text of the received confirmation mail, and accesses the member registration site via the communication network 2.

  Then, the taxi user operates the user terminal 21, and the user identification information such as his / her name, phone number, address, etc., credit card number, expiration date, and taxi customer himself / herself are defined on the member registration site. A cardless payment confirmation information for cardless payment, such as a confirmation number at the time of boarding (for example, 123456, etc.) is input, and the input information is transmitted to the dispatch center computer device 11 via the communication network 2 to become a member. Perform this registration process.

  The member registration site 18 of the dispatch center computer device 11 stores and stores the input information transmitted from the customer terminal 21 of the taxi customer in the customer master D1, and also stores it in the customer terminal 21 of the taxi customer. Login information (password or the like) for logging in to the WEB site 16 and a security code for vehicle allocation reservation are transmitted.

  As a result, the taxi customer is officially a member of the taxless cardless payment system 1.

  Such a process is executed for many customers who wish to use a taxi.

  Next, referring to FIG. 3, from a taxi boarding reservation of a taxi passenger who became a member in a taxless cardless payment system 1 by credit card pre-registration according to the first embodiment to a taxless cardless payment. The sequence of processing up to now will be described mainly for taxi customers who wish to make cardless payments.

  The taxi customer who became a member operates the customer terminal 21 to access the WEB site 16 of the dispatch center computer device 11 via the communication network 2 and log in.

  The WEB site 16 searches the customer master D1 in which registration information of many customers has been stored in the member registration process described above, performs the discrimination process of the taxi customer (customer), and displays it on the screen of the customer terminal 21. Send a reservation screen.

  At this time, the WEB site 16 prompts the user to enter a security code in the case of a taxi customer who wishes to make a cardless payment.

  The taxi customer inputs the security code acquired in advance on the reservation screen and transmits it to the WEB site 16.

  When receiving the security code, the WEB site 16 transmits the tax card customer's credit card number read from the customer master D1 to the card settlement system 14 as a member presence check process.

  The card payment system 14 transmits the credit card number of the taxi customer to the payment center terminal 51 of the card payment center via the dedicated line 4 and performs credit inquiry processing.

  When the payment center terminal 51 receives the credit inquiry, it determines whether or not the cardless payment is appropriate based on the credit card number of the taxi customer, and transmits a credit result notification to the card payment system 14 via the dedicated line 4. .

  The card settlement system 14 transmits the received credit result notification to the WEB site 16.

  As a result, when the credit result notification is “cardless payment: suitable”, it is possible to make a vehicle allocation reservation on the reservation screen of the user terminal 21, and the taxi customer operates the user terminal 21 to display the reservation screen. Reservation information including the use date and time, the pick-up location, etc. regarding the use of a taxi is input, and this reservation information is transmitted to the WEB site 16 via the communication network 2 to make a taxi dispatch reservation.

  Upon receipt of the reservation information (order information), the WEB site 16 of the vehicle dispatch center computer device 11 stores the reservation information in the order information storage unit D2, and if the taxi customer reaches a certain time before the use date and time desired by the taxi customer, The name, the confirmation number at the time of boarding, and the reservation information are transmitted to the AVM 13 and the search process by the AVM 13 is started.

  The AVM 13 starts a search process, searches the vehicle location information storage unit D3, finds the vehicle closest to the pick-up location desired by the taxi passenger, and sends it to the in-vehicle terminal 41 of the dispatch vehicle via the taxi radio 3. In addition to notifying the name of the taxi passenger and the confirmation number when boarding, the WEB site 16 is notified of the number of the dispatched vehicle.

  The WEB site 16 transmits (notifies) the number of the dispatched vehicle to the customer terminal 21 of the taxi customer via an electronic mail via the communication network 2.

  Next, when the dispatched vehicle reaches the pick-up location desired by the taxi passenger, the taxi passenger informs the taxi crew of his / her name and confirmation number when boarding the taxi.

  If the taxi passenger's name notified to the in-vehicle terminal 41 and the confirmation number at the time of boarding match the name requested by the taxi user and the confirmation number at the time of boarding (match), Travel toward the destination desired by the taxi rider.

  When the destination is reached, the taxi passenger gets off without any procedures or processing.

  When the taxi vehicle returns to the taxi office, the taxi driver reports to the taxi office the name of the taxi passenger, the confirmation number at the time of boarding, and the taxi usage fee.

  In the taxi office, the office terminal 31 is operated, and the reported fee information is transmitted to the fee input site 17 of the dispatch center computer device 11 via the communication network 2.

The fee input site 17 stores and accumulates the received fee information in the fee information storage unit D4.
Next, the card payment system 14 of the dispatch center computer device 11 refers to the charge information storage unit D4 and the customer master D1 at the timing when all the cardless payment fee information is input, and the taxi customer's name and credit The card information and cardless payment fee information are transmitted as payment information to the payment center terminal 51 of the card payment center via the dedicated line 4.
The payment center terminal 51 receives payment information, performs payment processing, and transmits payment result information to the card payment system 14 via the dedicated line 4.

  The card payment system 14 transmits the payment result via the communication network 2 to the customer terminal 21 of the taxi customer by e-mail.

  As described above, a series of processing from taxi boarding reservation of a taxi customer who is a member to cardless settlement of taxi fare is completed.

  According to the cardless payment system 1 for taxi fare based on credit card pre-registration according to the first embodiment described above, the taxi user confirms his / her name and name when boarding the taxi vehicle reserved by the customer terminal 21. You can get on a taxi vehicle just by checking the number, and there is no need to enter a PIN number on the card payment device, etc. Can be realized, and versatility can be improved.

  Also, taxi passengers can get on the taxi vehicle and move to the destination just by declaring their name and confirmation number to the taxi crew when boarding the taxi vehicle. It is very convenient because it does not take much time like card payment.

  Furthermore, even in the case of a taxi passenger who does not want to have cash or a credit card, such as a child, the guardian makes a reservation process with the name of the child or the like using the customer terminal 21, so that a taxi such as a child or the like Even passengers can use taxi vehicles by simply reporting their name and confirmation number to the taxi crew and collating them.

(Example 2)
Next, a taxless cardless payment system 1A by credit card pre-registration according to Embodiment 2 of the present invention will be described with reference to FIGS.

  The basic configuration of the taxi fare cardless payment system 1A according to the second embodiment is the same as that of the taxi fare cardless payment system 1 according to the first embodiment shown in FIG. Are denoted by the same reference numerals, and detailed description thereof is omitted.

  In the taxless cardless payment system 1A according to the second embodiment, a taxi customer registered as a member can use a mobile terminal (smart phone, mobile phone) having an Internet usage function such as WEB browsing instead of the customer terminal 21. Etc.) 61 is used to execute a series of processing from taxi vehicle reservation to taxi cardless payment, and therefore the taxi card cardless payment system 1A shown in FIG. The configuration is the same as that of the cardless payment system 1 for taxi fare shown in FIG. 1 except that the mobile terminal 61 is included.

  Further, the taxi passenger member registration process is also performed in the same manner as shown in FIG.

  Next, referring to FIG. 5, the taxless card payment from the taxi vehicle reservation of the taxi passenger who became a member in the taxless cardless payment system 1A by credit card pre-registration according to the second embodiment. The flow of a series of processes up to will be described mainly for taxi customers who wish to make cardless payments.

  The taxi customer who becomes a member operates the mobile terminal 61 to access the WEB site 16 of the dispatch center computer device 11 via the communication network 2 and log in.

  The WEB site 16 searches the customer master D1 in which registration information of many customers is stored in the member registration process described above, performs a taxi customer (customer) discrimination process, and displays a reservation screen on the screen of the portable terminal 61. Send.

  At this time, the WEB site 16 prompts the user to enter a security code in the case of a taxi customer who wishes to make a cardless payment.

  The taxi customer inputs the security code acquired in advance on the reservation screen and transmits it to the WEB site 16.

  When receiving the security code, the WEB site 16 transmits the tax card customer's credit card number acquired from the customer master D1 to the card settlement system 14 as a member presence check process.

  The card payment system 14 transmits the credit card number of the taxi customer to the payment center terminal 51 of the card payment center via the dedicated line 4 and performs credit inquiry processing.

  When the payment center terminal 51 receives the credit inquiry, it determines whether or not the cardless payment is appropriate based on the credit card number of the taxi customer, and transmits a credit result notification to the card payment system 14 via the dedicated line 4. .

  The card settlement system 14 transmits the received credit result notification to the WEB site 16.

  When the credit result notification is “cardless payment: suitable”, it is possible to make a reservation for dispatch on the reservation screen of the mobile terminal 61. The reservation information is transmitted to the WEB site 16 via the communication network 2 to make a taxi dispatch reservation.

  Upon receipt of the reservation information (order information), the WEB site 16 of the vehicle dispatch center computer device 11 stores the reservation information in the order information storage unit D2, and if the taxi customer reaches a certain time before the use date and time desired by the taxi customer, The name, the confirmation number at the time of boarding, and the reservation information are transmitted to the AVM 13 and the search process by the AVM 13 is started.

  The AVM 13 starts a search process, searches the vehicle location information storage unit D3, finds the vehicle closest to the pick-up location desired by the taxi passenger, and sends it to the in-vehicle terminal 41 of the dispatch vehicle via the taxi radio 3. In addition to notifying the name of the taxi passenger and the confirmation number when boarding, the WEB site 16 is notified of the number of the dispatched vehicle.

  The WEB site 16 transmits the number of the dispatched vehicle via the communication network 2 to the portable terminal 61 of the taxi customer by e-mail.

  Next, when the dispatched vehicle reaches the pick-up location desired by the taxi passenger, the taxi passenger informs the taxi crew of his / her name and confirmation number when boarding the taxi vehicle.

  If the taxi passenger's name notified to the in-vehicle terminal 41 and the confirmation number at the time of boarding match the name requested by the taxi user and the confirmation number at the time of boarding (match), Travel toward the destination desired by the taxi rider.

  When the destination is reached, the taxi passenger gets off without any procedures or processing.

  When the taxi vehicle returns to the taxi office, the taxi driver reports to the taxi office the name of the taxi passenger, the confirmation number at the time of boarding, and the taxi vehicle usage fee.

  In the taxi office, the office terminal 31 is operated, and the reported fee information is transmitted to the fee input site 17 of the dispatch center computer device 11 via the communication network 2.

  The fee input site 17 stores and accumulates the received fee information in the fee information storage unit D4.

  Next, the card payment system 14 of the dispatch center computer device 11 refers to the charge information storage unit D4 and the customer master D1 at the timing when all the cardless payment fee information is input, and the taxi customer's name and credit The card information and cardless payment fee information are transmitted as payment information to the payment center terminal 51 of the card payment center via the dedicated line 4.

  The payment center terminal 51 receives payment information, performs payment processing, and transmits payment result information to the card payment system 14 via the dedicated line 4.

  The card payment system 14 transmits the payment result via the communication network 2 to the portable terminal 61 of the taxi customer by e-mail.

  As described above, a series of processing from the taxi vehicle reservation using the portable terminal 61 of the taxi customer who is a member to the cardless payment of the taxi fare is completed.

  According to the cardless payment system 1A for taxi fare by credit card pre-registration according to the second embodiment described above, as in the first embodiment, a taxi customer can enter a taxi vehicle reserved by the portable terminal 61. When you get on, you can get on a taxi vehicle just by checking your name and confirmation number, and there is no need to enter a PIN number on the card payment device, so even a taxi vehicle without a card payment device etc. Taxless cardless payment can be realized simply, and versatility can be improved.

  Also, taxi passengers can get on the taxi vehicle and move to the destination just by declaring their name and confirmation number to the taxi crew when boarding the taxi vehicle. It is very convenient because it does not take much time like card payment.

  Furthermore, even in the case of taxi customers who do not want to have cash or credit cards, such as children, parents can make reservations using the mobile terminal 61, so even taxi customers such as children can make their own It is possible to use a taxi vehicle simply by reporting the name and confirmation number to the taxi crew and collating them.

(Example 3)
Next, a taxless cardless payment system 1B by credit card pre-registration according to Embodiment 3 of the present invention will be described with reference to FIGS.

  The basic configuration of the taxi fare cardless payment system 1B according to the third embodiment is the same as that of the taxi fare cardless payment system 1 according to the first embodiment shown in FIG. Are denoted by the same reference numerals, and detailed description thereof is omitted.

  Unlike the first and second embodiments, the taxless cardless payment system 1B according to the third embodiment is registered in advance through a telephone 71 such as a smartphone, a mobile phone, and a landline, and a telephone line 81. In addition, a series of processing from a taxi vehicle reservation for a taxi customer who is a member whose name, phone number, and credit card information are stored in the customer master D1 to cardless payment of taxi fare can be executed. It is a feature.

  That is, in the taxless cardless payment system 1B according to the third embodiment, the IVR / CTI 12 of the dispatch center computer device 11 and the telephone 71 are connected by the telephone line 81.

  Other system configurations are the same as those shown in FIG.

  The telephone line 81 will be described below on the assumption that it includes a wired telephone line and a cellular phone telephone line.

  In the cardless payment system 1B for taxi fare according to the third embodiment, the taxi customer uses the telephone 71 to call the IVR / CTI 12 of the dispatch center computer device 11, and uses his / her name, taxi usage date and time, Reservation information such as location and cardless payment request is transmitted.

  Upon receiving the incoming call, the IVR / CTI 12 retrieves the customer master D1 from the incoming telephone number as a customer discrimination process. In the case of a taxi customer (customer) who wishes to make a cardless payment, a voice guidance prompting the user to enter a security code is provided on the telephone line 81. Via the telephone 71.

  The taxi customer inputs the security code by dialing or by voice according to the voice guidance.

  The IVR / CTI 12 receives the security code, and makes a credit inquiry to the card settlement system 14 from the taxi customer's credit card number acquired from the customer master D1 as the member presence check process.

  The card payment system 14 transmits the credit card number of the taxi customer to the payment center terminal 51 of the card payment center via the dedicated line 4 and performs credit inquiry processing.

  When the payment center terminal 51 receives the credit inquiry, it determines whether or not the cardless payment is appropriate based on the credit card number of the taxi customer, and transmits a credit result notification to the card payment system 14 via the dedicated line 4. .

The card payment system 14 transmits the received credit result notification to the IVR / CTI 12.
If the credit result notification is “cardless payment: suitable”, the IVR / CTI12 will confirm the taxi passenger's name, confirmation number at the time of boarding, and reservation information when a certain time before the date and time of use desired by the taxi customer. Is transmitted to the AVM 13 to start the search process by the AVM 13.

  The AVM 13 starts the vehicle search process, searches the vehicle location information storage unit D3, finds the vehicle closest to the pick-up location desired by the taxi user, the name of the taxi customer, the confirmation number at the time of boarding, and the reservation Order information consisting of information and the like is stored in the order information storage unit, and further, the taxi passenger's name and the confirmation number at the time of boarding are notified to the in-vehicle terminal 41 of the dispatching vehicle via the taxi radio 3, and to the IVR / CTI 12 Notify the number of the dispatched vehicle.

  The IVR / CTI 12 transmits the number of the dispatched vehicle and the confirmation number at the time of boarding to the telephone 71 of the taxi customer via the telephone line 81 to make a telephone call.

  Next, when the dispatched vehicle reaches the pick-up location desired by the taxi passenger, the taxi passenger informs the taxi crew of his / her name and confirmation number when boarding the taxi vehicle.

  If the taxi passenger's name notified to the in-vehicle terminal 41 and the confirmation number at the time of boarding match the name requested by the taxi user and the confirmation number at the time of boarding (match), Travel toward the destination desired by the taxi rider.

  When the destination is reached, the taxi passenger gets off without any procedures or processing.

  When the taxi vehicle returns to the taxi office, the taxi driver reports to the taxi office the name of the taxi passenger, the confirmation number at the time of boarding, and the taxi vehicle usage fee.

  In the taxi office, the office terminal 31 is operated, and the reported fee information is transmitted to the fee input site 17 of the dispatch center computer device 11 via the communication network 2.

The fee input site 17 stores and accumulates the received fee information in the fee information storage unit D4.
Next, the card payment system 14 of the dispatch center computer device 11 refers to the charge information storage unit D4 and the customer master D1 at the timing when all the cardless payment fee information is input, and the taxi customer's name and credit The card information and cardless payment fee information are transmitted as payment information to the payment center terminal 51 of the card payment center via the dedicated line 4.
The payment center terminal 51 receives payment information, performs payment processing, and transmits payment result information to the card payment system 14 via the dedicated line 4.

  When the customer's telephone 71 is a mobile phone or a smartphone, the card settlement system 14 transmits the settlement result to the taxi customer's telephone 71 by e-mail.

  Alternatively, when the telephone 71 of the customer is a fixed telephone, it can be transmitted by voice via the telephone line 81 by the IVR / CTI 12.

  Thus, a series of processes from taxi vehicle boarding reservation using the telephone 71 of the taxi customer who is a member to cardless payment of taxi fare is completed.

  According to the cardless payment system 1B for taxi fare based on credit card pre-registration according to the third embodiment described above, a taxi customer can enter his / her name and confirmation number when boarding a taxi vehicle reserved by the telephone 71. You can get on a taxi vehicle just by verifying it, and there is no need to enter a PIN number in the card payment device, etc., so even a taxi vehicle without a card payment device etc. can easily realize taxless cardless payment Can increase versatility.

  Also, taxi passengers can get on the taxi vehicle and move to the destination just by declaring their name and confirmation number to the taxi crew when boarding the taxi vehicle. It is very convenient because it does not take much time like card payment.

  In addition, even in the case of taxi customers who do not want to have cash or credit cards, such as children, parents can make reservations using the telephone 71, so that even taxi customers such as children can use their own names. The taxi vehicle can be used simply by reporting the verification number to the taxi crew and verifying it.

  The cardless payment system for taxi fare by credit card pre-registration according to the present invention can realize cardless payment in a taxi vehicle regardless of whether or not a payment terminal is installed. Widely applicable for use.

1 Cardless payment system for taxi fare by pre-registration of credit card 1A Cardless payment system for taxi fare by pre-registration of credit card 1B Cardless payment system for taxi fare by pre-registration of credit card 2 Communication network 3 Taxi wireless network 4 Dedicated line 11 Allocation center computer equipment 12 IVR / CTI
13 AVM
14 Card payment system 15 WEB service 16 WEB site 17 Charge input site 18 Member registration site 21 Customer terminal 31 Sales office terminal 41 In-vehicle terminal 51 Payment center terminal 61 Mobile terminal 71 Telephone 81 Telephone line D1 Customer master D2 Order information storage part D3 Vehicle position information storage unit D4 Fee information storage unit

Claims (9)

A dispatch center computer device of a taxi dispatch center that has established a public site accessible via a communication network, a customer terminal of a taxi customer who becomes a member by credit card pre-registration, a sales office terminal of a taxi office, Taxi vehicle in-vehicle terminal, card settlement center payment center terminal, communication network for communicating information between the customer terminal, sales office terminal, and dispatch center computer device, the dispatch center computer device and the in-vehicle terminal A taxi fare cardless payment system based on credit card pre-registration, including a taxi radio network for wireless communication with a vehicle and a dedicated line for information communication between the dispatch center computer device and the payment center terminal. And
The vehicle dispatch center computer device stores customer identification information, credit card information, and cardless payment confirmation information for cardless payment transmitted from a customer terminal at the time of taxi passenger pre-registration in a customer master, and uses a taxi. At the time of dispatch reservation for cardless payment via the public site by the customer's customer terminal, the credit processing related to the taxi customer's credit card is executed by communicating with the payment center terminal of the card settlement center, and the credit processing result is In the case of affirmation, the vehicle reservation information is received from the passenger terminal, the taxi vehicle to be dispatched is determined by communicating with the vehicle center computer device of the taxi dispatch center based on the vehicle reservation information, and the pick-up location at the date and time desired by the taxi customer Taxi passenger identification information on the in-vehicle terminal of a taxi vehicle Send a Doresu settlement confirmation information,
The taxi clerk confirms the customer identification information, cardless payment confirmation information received by the in-vehicle terminal of the taxi vehicle, and the customer identification information and cardless payment confirmation information reported by the taxi passenger at the pick-up location. Cardless boarding process for passengers,
Credit card of the taxi customer by post-communication with the payment center terminal of the card payment center by the dispatch center computer device that has received the taxi fare information and the customer identification information of the customer transmitted from the in-vehicle terminal of the taxi vehicle The taxi fare settlement process based on
A cardless payment system for taxi fare by credit card pre-registration. A dispatch center computer device at a taxi dispatch center that has established a public site accessible via a communication network, a personal computer of a taxi customer who becomes a member by credit card pre-registration, a sales office terminal at a taxi office, and a taxi An in-vehicle terminal of a vehicle, a settlement center terminal of a card settlement center, a communication network for performing information communication between the customer terminal, a sales office terminal, and a dispatch center computer device, the dispatch center computer device, and the in-vehicle terminal; A taxi fare cardless payment system by credit card pre-registration including a taxi radio network for performing wireless communication between and a dedicated line for performing information communication between the dispatch center computer device and the settlement center terminal. ,
The vehicle dispatch center computer device stores customer identification information, credit card information, and cardless payment confirmation information for cardless payment transmitted from a personal computer at the time of pre-registration of taxi passengers in the customer master. When a vehicle-reservation reservation for cardless payment is made through the public site of the personal computer, the credit processing related to the taxi customer's credit card is executed by communicating with the payment center terminal of the card payment center via a dedicated line, Taxi vehicle that receives dispatch reservation information from the personal computer via the communication network when the credit processing result is affirmative and communicates with the dispatch center computer device of the taxi dispatch center via the communication network based on the dispatch reservation information Taxi customers are rare The on-board terminal of the taxi vehicle through the taxi radio network sends the name is a customer identification information of the taxi passengers, a card-less payment confirmation information to dispatch to the geisha place on the date and time to be,
Taxi with the name and cardless payment confirmation information received by the in-vehicle terminal of the taxi vehicle, and the name and cardless payment confirmation information as customer identification information declared by the taxi user at the pick-up location Cardless boarding process for the taxi passenger by verification by the crew,
The payment center of the card payment center by the dispatch center computer device that receives and stores the name and taxi fare information that is the customer identification information transmitted from the in-vehicle terminal of the taxi vehicle via the taxi sales office terminal The taxi fare settlement processing based on the credit card of the taxi customer was made by post-communication via a dedicated line with the terminal,
A cardless payment system for taxi fare by credit card pre-registration. A dispatch center computer device at a taxi dispatch center that has established a public site accessible via a communication network, a personal computer of a taxi customer who becomes a member by credit card pre-registration, a sales office terminal at a taxi office, and a taxi An in-vehicle terminal of a vehicle, a settlement center terminal of a card settlement center, a communication network for performing information communication between the customer terminal, a sales office terminal, and a dispatch center computer device, the dispatch center computer device, and the in-vehicle terminal; A blog for a taxless cardless payment system based on a credit card pre-registration including a taxi radio network for wireless communication and a dedicated line for information communication between the dispatch center computer device and the payment center terminal Lamb,
In the dispatch center computer device,
Processing for storing customer identification information, credit card information, and cardless payment confirmation information for cardless payment sent from the personal computer of the taxi customer at the customer master at the time of prior registration of the taxi customer;
A process of transmitting a dispatch reservation screen to the personal computer through the public site;
Processing to communicate credit processing related to the credit card of the taxi customer via a dedicated line with a payment center terminal of the card payment center at the time of dispatch reservation for cardless payment via the public site by the personal computer; ,
When the credit processing result is affirmative, the vehicle reservation information from the personal computer is received and stored via a communication network; and
The taxi vehicle is determined by communicating with the dispatch center computer device of the taxi dispatch center via the communication network based on the reservation information. Processing for transmitting the name and cardless payment confirmation information, which is the customer identification information of the taxi customer via the wireless network,
The name and taxi fare information, which is the customer identification information of the user transmitted from the in-vehicle terminal of the taxi vehicle that has been transported by the taxi customer based on the cardless payment confirmation information, is obtained from the taxi office office terminal. Processing to receive and store via
Processing to settle the taxi fare based on the credit card of the taxi passenger by post-communication via a dedicated line with the payment center terminal of the card settlement center;
Configured to execute
A program for a cardless payment system of taxi fare by credit card pre-registration. A taxi dispatch center computer device at a taxi dispatch center that has opened a public site accessible via a communication network, a mobile terminal of a taxi customer who becomes a member by credit card pre-registration, a taxi sales office terminal, and a taxi An in-vehicle terminal of a vehicle, a settlement center terminal of a card settlement center, a communication network for performing information communication between the mobile terminal, a sales office terminal, and a dispatch center computer device; and the dispatch center computer device and the in-vehicle terminal A taxi fare cardless payment system by credit card pre-registration including a taxi radio network for performing wireless communication between and a dedicated line for performing information communication between the dispatch center computer device and the payment center terminal,
The dispatch center computer device stores customer identification information, credit card information, and cardless payment confirmation information for cardless payment transmitted from the portable terminal at the time of taxi passenger pre-registration in the customer master, and The credit processing for the taxi customer's credit card is executed by communicating with the settlement center terminal of the card settlement center when a reservation is made for a cardless payment request through a public site of the mobile terminal of the mobile terminal, and the credit processing result is positive If the taxi vehicle accepts dispatch reservation information from a mobile terminal and communicates with the dispatch center computer device of the taxi dispatch center based on the dispatch reservation information, the taxi vehicle to be dispatched is determined, and the taxi passenger dispatches to the pick-up location at the desired date and time. Taxi passenger identification information and card on the on-board terminal of the taxi vehicle To send the scan settlement confirmation information,
By checking by the taxi crew with the customer identification information received by the in-vehicle terminal of the taxi vehicle, the cardless payment confirmation information, the customer identification information reported by the taxi customer at the pick-up location, and the cardless payment confirmation information, Cardless boarding for the taxi passenger,
Credit card of the taxi customer by post-communication with the payment center terminal of the card payment center by the dispatch center computer device that has received the taxi fare information and the customer identification information of the customer transmitted from the in-vehicle terminal of the taxi vehicle The taxi fare settlement process based on
A cardless payment system for taxi fare by credit card pre-registration. A taxi dispatch center computer device at a taxi dispatch center that has opened a public site accessible via a communication network, a mobile terminal such as a mobile phone or a smartphone of a taxi customer who becomes a member by credit card pre-registration, and a taxi office , A taxi vehicle in-vehicle terminal, a card payment center payment center terminal, a communication network for communicating information between the mobile terminal, the sales office terminal, and a vehicle allocation center computer device, and the vehicle allocation center Taxi fare card by credit card pre-registration including taxi radio network for wireless communication between computer device and in-vehicle terminal, and dedicated line for information communication between said dispatch center computer device and payment center terminal Less payment system,
The vehicle dispatch center computer device stores customer identification information, credit card information, and cardless payment confirmation information for cardless payment transmitted from a mobile terminal such as a mobile phone or a smartphone at the time of taxi customer pre-registration. The credit card processing of the taxi customer's credit card at the time of the reservation for dispatch of the taxi customer's credit card via the public site by the mobile terminal such as the mobile phone or smart phone. Communicates with the center terminal via a dedicated line and executes it, and if the credit processing result is positive, it accepts dispatch reservation information from the mobile terminal such as the mobile phone or smartphone via the communication network, based on the dispatch reservation information The dispatch center computer of the taxi dispatch center through the communication network Name of taxi passenger identification information via the taxi radio network on the in-vehicle terminal of the taxi vehicle to be delivered to the pick-up location at the date and time desired by the taxi user , Send cardless payment confirmation information,
Taxi with the name and cardless payment confirmation information received by the in-vehicle terminal of the taxi vehicle, and the name and cardless payment confirmation information as customer identification information declared by the taxi user at the pick-up location Based on verification by the crew, the taxi passenger will be treated as a cardless ride,
The payment center of the card payment center by the dispatch center computer device that receives and stores the name and taxi fare information that is the customer identification information transmitted from the in-vehicle terminal of the taxi vehicle via the taxi sales office terminal The taxi fare settlement processing based on the credit card of the taxi customer was made by post-communication via a dedicated line with the terminal,
A cardless payment system for taxi fare by credit card pre-registration. A taxi dispatch center computer device at a taxi dispatch center that has opened a public site accessible via a communication network, a mobile terminal such as a mobile phone or a smartphone of a taxi customer who becomes a member by credit card pre-registration, and a taxi office , A taxi vehicle in-vehicle terminal, a card payment center payment center terminal, a communication network for communicating information between the mobile terminal, the sales office terminal, and a vehicle allocation center computer device, and the vehicle allocation center A taxi radio network for performing wireless communication between the computer device and the in-vehicle terminal, a dedicated line for performing information communication between the vehicle allocation center computer device and the settlement center terminal,
A program for a taxless cardless payment system with credit card pre-registration including
In the dispatch center computer device,
Stores customer identification information, credit card information, and cardless payment confirmation information for cardless payment sent to the customer master from the taxi customer's mobile phone or smart phone when pre-registered. Processing to
A process of transmitting a dispatch reservation screen to a mobile terminal such as the mobile phone or a smartphone through the public site;
Communicate credit processing related to taxi customers' credit cards via a dedicated line with the payment center terminal of the card payment center when making a reservation for dispatch of a cardless payment request via a public site using a mobile terminal such as a mobile phone or a smartphone. Process to be executed
A process of accepting and storing vehicle allocation reservation information from a mobile terminal such as a mobile phone or a smartphone when the credit processing result is positive;
The taxi vehicle is determined by communicating with the dispatch center computer device of the taxi dispatch center via the communication network based on the reservation information, and the taxi is placed on the in-vehicle terminal of the taxi vehicle to be delivered to the pick-up location at the date and time desired by the taxi user. Processing for transmitting the name and cardless payment confirmation information, which is the customer identification information of the taxi customer via the wireless network,
The name and taxi fare information, which is the customer identification information of the user transmitted from the in-vehicle terminal of the taxi vehicle that has been transported by the taxi customer based on the cardless payment confirmation information, is obtained from the taxi office office terminal. Processing to receive and store via
Processing to settle the taxi fare based on the credit card of the taxi passenger by post-communication via a dedicated line with the payment center terminal of the card settlement center;
Configured to execute
A program for a cardless payment system of taxi fare by credit card pre-registration. A public site that can be accessed via the communication network, a taxi dispatch center computer device including an automatic voice response system / computer / telephone integrated system, and a taxi passenger telephone that has become a member by credit card pre-registration A taxi sales office terminal, a taxi vehicle in-vehicle terminal, a card payment center payment center terminal, a telephone line for voice communication between the telephone and an automatic voice response system / computer / phone integrated system, A communication network that performs information communication between a sales office terminal and a vehicle dispatch center computer device, a taxi radio network that performs wireless communication between the vehicle dispatch center computer device and the vehicle-mounted terminal, the vehicle dispatch center computer device, and a settlement center A dedicated line for information communication with the terminal A credit card pre-taxi fare card-less payment system by a registered, including,
The vehicle dispatch center computer device stores customer identification information, credit card information, and cardless payment confirmation information for cardless payment transmitted at the time of taxi passenger pre-registration in a customer master, and the taxi customer's telephone When a reservation is made for a cardless payment request to the automatic voice response system / computer / telephone integrated system via the telephone line, the credit processing related to the taxi customer's credit card is communicated with the payment center terminal of the card payment center. If the credit processing result is affirmative, accept the dispatch reservation information from the telephone, determine the taxi vehicle to be dispatched by communicating with the dispatch center computer device of the taxi dispatch center based on the dispatch reservation information, and use the taxi Taxi car to be delivered to the pick-up location at the date and time desired by the customer Customer identification information of the taxi passengers, a card-less settlement confirmation information is transmitted to the vehicle terminal,
By checking by the taxi crew with the customer identification information received by the in-vehicle terminal of the taxi vehicle, the cardless payment confirmation information, the customer identification information reported by the taxi customer at the pick-up location, and the cardless payment confirmation information, Cardless boarding for the taxi passenger,
Credit card of the taxi customer by post-communication with the payment center terminal of the card payment center by the dispatch center computer device that has received the taxi fare information and the customer identification information of the customer transmitted from the in-vehicle terminal of the taxi vehicle The taxi fare settlement process based on
A cardless payment system for taxi fare by credit card pre-registration. In addition to opening a public site accessible via a communication network, a taxi dispatch center computer device including an automatic voice response system / computer / telephone integrated system, a smartphone for taxi passengers who became a member by credit card pre-registration, A telephone such as a mobile phone or a fixed telephone, a sales office terminal of a taxi office, an in-vehicle terminal of a taxi vehicle, a payment center terminal of a card payment center, and the telephone and an automatic voice response system / computer / phone integrated system. A telephone line that performs voice communication, a communication network that performs information communication between the sales office terminal and the dispatch center computer device, and a taxi wireless network that performs wireless communication between the dispatch center computer device and the in-vehicle terminal; The vehicle dispatch center computer device and the settlement center A dedicated line that performs information communication between the Tar terminal, a credit card pre-taxi fare card-less payment system by a registered, including,
The vehicle dispatch center computer device stores customer identification information, credit card information, and cardless payment confirmation information for cardless payment transmitted at the time of taxi passenger pre-registration in a customer master, and the taxi customer's telephone When a reservation is made for a car-less payment request for cardless payment to the voice response system / computer / telephone integrated system via a telephone line, the credit processing related to the taxi customer's credit card is performed with a payment center terminal of the card payment center and a dedicated line. If the credit processing result is affirmative, it accepts dispatch reservation information from the telephone via a telephone line, and based on the dispatch reservation information, via a communication network with a dispatch center computer device of a taxi dispatch center The taxi vehicles to be communicated and delivered are determined, and taxi users are rare. The on-board terminal of the taxi vehicle through the taxi radio network sends the name is a customer identification information of the taxi passengers, a card-less payment confirmation information to dispatch to the geisha place on the date and time to be,
Taxi with the name and cardless payment confirmation information received by the in-vehicle terminal of the taxi vehicle, and the name and cardless payment confirmation information as customer identification information declared by the taxi user at the pick-up location Cardless boarding process for the taxi passenger by verification by the crew,
The name, which is the customer identification information transmitted from the in-vehicle terminal of the taxi vehicle, and the taxi fee information received via the communication network via the dedicated line with the payment center terminal of the card payment center by the dispatch center computer device The taxi fare settlement process based on the credit card of the taxi customer,
A cardless payment system for taxi fare by credit card pre-registration. In addition to opening a public site accessible via a communication network, a taxi dispatch center computer device including an automatic voice response system / computer / telephone integrated system, a smartphone for taxi passengers who became a member by credit card pre-registration, A telephone such as a mobile phone or a fixed telephone, a sales office terminal of a taxi office, an in-vehicle terminal of a taxi vehicle, a payment center terminal of a card payment center, and the telephone and an automatic voice response system / computer / phone integrated system. A telephone line that performs voice communication, a communication network that performs information communication between the sales office terminal and the dispatch center computer device, and a taxi wireless network that performs wireless communication between the dispatch center computer device and the in-vehicle terminal; The vehicle dispatch center computer device and the settlement center A credit card pre-registration program for the taxi fare card-less payment system by including, and a dedicated line that performs information communication between the Tar terminal,
In the dispatch center computer device,
Processing to store customer identification information, credit card information, and cardless payment confirmation information for cardless payment transmitted at the time of taxi passenger pre-registration in the customer master;
When a vehicle is reserved for a tax-less payment request to the automatic voice response system / computer / telephone integrated system via the telephone line of the taxi customer's telephone, the credit processing related to the taxi customer's credit card is processed at the card payment center. Processing performed by communicating with the center terminal via a dedicated line;
If the credit processing result is affirmative, a taxi vehicle that accepts dispatch reservation information from the telephone via a telephone line and communicates with the dispatch center computer device of the taxi dispatch center based on the dispatch reservation information via the communication network to deliver the taxi vehicle. Process to determine,
Processing for transmitting the name and cardless payment confirmation information of the taxi customer's identification information via the taxi radio network to the in-vehicle terminal of the taxi vehicle that dispatches to the pick-up location at the date and time desired by the taxi customer;
The name and taxi fare information, which is the customer identification information of the user transmitted from the in-vehicle terminal of the taxi vehicle that has been transported by the taxi customer based on the cardless payment confirmation information, is obtained from the taxi office office terminal. Processing to receive and store via
Processing to settle the taxi fare based on the credit card of the taxi passenger by post-communication via a dedicated line with the payment center terminal of the card settlement center;
Configured to execute
A program for a cardless payment system of taxi fare by credit card pre-registration.

Images