JP2014038473A - Maintenance system for cash handling machine and maintenance server for cash handling machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To achieve maintenance work of a cash handling machine performed by a user.SOLUTION: A maintenance system for a cash handling machine comprises: a cash handling machine having a wireless communication-enabled storage medium capable of independent wireless communication with another device, and designed to use data stored in the wireless communication-enabled storage medium, to update data for use internally; a server for managing association between information about different models of cash handling machine, and data used by the cash handling machines; and mobile terminal connectable to the server through the internet, and capable of wireless communication with the wireless communication-enabled storage medium. The wireless terminal connects to the server and, on the basis of the information about different models of cash handling machine, downloads data used by a cash handling machine, then connects to the wireless communication-enabled storage medium, and writes the downloaded data to update the data in the cash handling machine.

Description

  The present invention relates to a money handling machine maintenance system and a money handling machine maintenance server for performing maintenance work on a money handling machine used in a financial institution or a store by a user of the money handling machine.

  In recent years, the globalization of business has progressed and the same products have been sold all over the world, and the same model is used not only in Japan but also around the world for money processing machines used in financial institutions and stores. There is a case. Money handling machines require not only hardware-related maintenance work, but also software-related maintenance work, such as updating the template data used for identifying money denominations and authenticity, and control programs for processing money. Become. For example, when new template data is created to issue a new bill by reprinting or to find a newly discovered counterfeit note, the template data used in the money processor is updated to new template data. Work is required. Along with this, it may be necessary to update a control program or the like that uses a template.

  Traditionally, maintenance personnel have also been sent to the site for such software-related maintenance work. However, maintenance personnel from manufacturers and sales companies that provide money handling machines visit the site to create templates and programs one by one. The renewal work is a heavy burden in terms of labor and cost. In particular, when the money handling machine is a model that is sold all over the world, this burden becomes very large.

  For this reason, a method for maintaining and managing a money handling machine using a communication network has been proposed. For example, a technique of transmitting logging data in which data relating to each processing performed in the apparatus is recorded to a maintenance terminal via a communication network (see Patent Document 1), communication between an automatic teller machine and a maintenance communication apparatus There is a technique (see Patent Document 2) in which a maintenance staff responds by receiving failure notification information from an automatic teller machine by a maintenance communication device by connecting to a network.

JP 2003-37680 A JP 2003-67570 A

  However, according to the above-described prior art, there is a problem that personnel for performing maintenance work are required. Specifically, even if it is not necessary to go to the site to perform maintenance work, for example, check the status of many devices used around the world at a base managed by a money handling machine manufacturer or sales company, etc. It is necessary to secure maintenance personnel and operators who instruct operations related to failure recovery and maintenance work. For example, when banknotes are revised, it is necessary to update a template for identification with all the money processors in a short period of time, and thus it is necessary to secure many maintenance personnel and operators.

  Also, overseas, sales and maintenance work of money handling machines are often left to local agents, but by the presence of agents, maintenance work such as the location of money handling machines and template version information can be used. The money handling machine manufacturer may not be able to accurately grasp the necessary information. Therefore, there is a demand for a technology that can collect information on money handling machines and perform maintenance work efficiently even when sold through an agent.

  The present invention has been made in view of the above-described problems, and collects information on money handling machines scattered in various places, and can perform maintenance work on the money handling machine on the user side. An object is to provide a machine maintenance system and a money handling machine maintenance server.

  In order to solve the above-described problems and achieve the object, the present invention is a money handling machine maintenance system having a storage medium with a wireless communication function capable of wirelessly communicating with other devices as a single unit. A money handling machine that updates data used internally using data stored in a functional storage medium, and a server that manages the model information of the money handling machine and the data used in the money handling machine in association with each other. A portable terminal that is connectable to the server via the Internet line and is capable of wireless communication with the storage medium with wireless communication function, and the portable terminal is connected to the server and is a model of the money handling machine Downloading data to be used in the money handling machine based on information, and storing the downloaded data by connecting to the storage medium with wireless communication function

  Further, the present invention is the above invention, wherein the mobile terminal has barcode reading recognition means, and when the barcode regarding the connection setting of the storage medium with wireless communication function is read by the barcode reading recognition means, A setting based on the connection setting is automatically performed to establish a wireless communication connection with the storage medium with the wireless communication function.

  In the present invention, the server manages the template data and / or firmware program, and the model name and identification number of the money handling machine and the template data and / or the money handling machine used in the money handling machine. Alternatively, the version information of the firmware program is managed in association with each other, the model information and identification number of the money handling machine are requested from the portable terminal, and the model information and identification number received from the portable terminal are The template data and / or firmware program to be updated by the money handling machine is determined on the basis of this, and the portable terminal is permitted to download the template data and / or firmware program.

  Further, the present invention is the log according to the above invention, wherein the money handling machine stores log data relating to money processing in the medium with wireless communication function, and the portable terminal is stored in the medium with wireless communication function. Data is read and transmitted to the server.

  Further, the present invention is the above invention, wherein the mobile terminal has position information acquisition means for acquiring position information indicating a position where the mobile terminal is used, and the position information acquired by the position information acquisition means is It is transmitted to a server.

  Further, the present invention is the above invention, wherein the money handling machine has a display unit that displays an error code indicating a type of an error that has occurred in money processing, and the server may be generated by the money handling machine. An error code of a certain error and a cancellation method for canceling the error are associated and managed, and when an error code is received from the mobile terminal, a cancellation method corresponding to the error code is transmitted to the mobile terminal It is characterized by doing.

  In the present invention, the mobile terminal is a mobile phone having a camera.

  In the present invention, the storage medium with a wireless communication function is a memory card with a built-in wireless LAN.

  In addition, the present invention is a money handling machine maintenance server that manages model information of a money handling machine and template data and / or firmware programs used in the money handling machine in association with each other and via an Internet line. Model information of a money processor that updates data to be used internally using data stored in a storage medium with a wireless communication function attached from a connected portable terminal, and wireless to the storage medium with a wireless communication function When the download request for the update data for the money handling machine to be stored by communication is transmitted, the template data and / or the template data related to the mobile terminal based on the model information received from the mobile terminal Alternatively, downloading of the firmware program is permitted.

  According to the present invention, the function update data of the money handling machine is downloaded from a server via the Internet using a portable terminal, and downloaded by wireless communication connection with a storage medium with a wireless communication function attached to the money handling machine. The update data can be stored, and the data of the money handling machine can be updated with the update data. Thereby, the update operation | work relevant to the software of a money processor can be implement | achieved by the user using a money processor. In addition, it is possible to collect data from a money handling machine using a portable terminal and to perform an error canceling operation by the user.

FIG. 1 is a schematic diagram showing a configuration of a money handling machine maintenance system according to an embodiment of the present invention. FIG. 2 is a diagram for explaining money processing machine data managed by a server. FIG. 3 is a diagram illustrating money handling machine information and user information managed by the server. FIG. 4 is a diagram for explaining a method for updating data used in the money handling machine. FIG. 5 is a diagram for explaining a method of collecting data related to the money handling machine. FIG. 6 is a diagram for explaining a method of canceling an error that has occurred in the money handling machine. FIG. 7 is a diagram for explaining a method for updating data of a plurality of money handling machines. FIG. 8 is a diagram for explaining another method for updating data of a plurality of money handling machines.

  A money handling machine maintenance system according to the present invention will be described below with reference to the accompanying drawings. First, the system configuration of the money handling machine maintenance system of the present embodiment will be described with reference to FIG. As shown in FIG. 1, the money handling machine maintenance system includes three servers 1 to 3, a portable terminal 5 that can wirelessly communicate with these servers 1 to 3 through the Internet 4, and wireless communication with the portable terminal 5. And a money handling machine 6 to which a memory card 61 with a wireless communication function is mounted. In the money handling machine maintenance system, it is possible to update various data and programs used in the money handling machine 6 by using the portable terminal 5, but in the following, a template and a firmware program used for money identification are used. The case of updating will be described as an example.

  The server 1 is an application server for downloading to the portable terminal 5 a dedicated application program (hereinafter referred to as “program”) used for maintenance work of the money handling machine 6. This program is a dedicated program created for use in the maintenance work of the money handling machine 6, and is provided by the manufacturer of the money handling machine 6. A user of the money handling machine 6 uses the mobile terminal 5 to connect to the Internet 4 and, for example, accesses a website that provides various data and services related to the mobile terminal 5, and downloads placed on the server 1. The application program for can be downloaded and used.

  The servers 2 and 3 are servers managed by the money handling machine manufacturer 10. The servers 2 and 3 and the portable terminal 5 can communicate with each other. The server 2 is a distribution server for distributing data and programs introduced into the money handling machine 6 via the portable terminal 5. In the server 2, as data used by the money handling machine 6, various data such as template data (hereinafter referred to as “template”) used for money identification, and a firmware program of the money handling machine 6 (hereinafter “firmware”). And various programs such as control programs are managed. Specifically, for example, as shown in FIG. 2A, each template includes an identification number (template No.) for distinguishing each template, and the model name of the money handling machine 6 using the template. Are managed by the template version information. Further, as shown in FIG. 2B, each firmware is similarly managed by an identification number, a model name, and version information. Using these pieces of information, for example, the model name of the money handling machine 6 is Model A, and the version of the template or firmware being used inside the money handling machine 6 matches the version shown in FIG. In other words, the update work is unnecessary, and if the version being used is older than the version shown in FIG. 2, it is determined that the update work is necessary.

  The server 3 is a management server for managing information related to the money handling machine 6 and users who use the money handling machine 6. In the server 3, information on each money handling machine 6 used in each place and information on a user (customer) who uses each money handling machine 6 are managed. Specifically, for example, as shown in FIG. 3A, as information on each money handling machine 6, an identification number (user No.) of a user who uses the money handling machine 6 and the model of the money handling machine 6 are used. Name, manufacturing number which is an identification number for identifying the money handling machine 6, version information of the template and firmware version information used in the money handling machine 6, and information on the money processing performed in the money handling machine 6. Is recorded, position information regarding the installation location of the money handling machine 6, and maintenance information in which information related to maintenance work performed in the past by the money handling machine 6 is recorded. Also, for example, as shown in FIG. 3B, for each user identification number shown in FIG. 3A, the user name, contact information such as an address and telephone number, and pay data Payment information in which information related to provision is recorded, authentication information such as an ID and a password used in authentication processing when providing paid data, usage model information for specifying the money processor 6 used by each user, The number of purchased licenses indicating the number of paid data licenses for each money handling machine 6 purchased by each user is managed. Note that the numbers in parentheses in the number of purchased licenses in FIG. 3B indicate the number of licenses purchased by the user in the past.

  By using the data managed by the servers 2 and 3, the user authentication process is performed to identify the user from the user ID, or the template or firmware version of the money handling machine 6 being used by the user is identified. Or the template corresponding to the money handling machine 6 being used by the user, the latest version of the firmware, or the like can be specified.

  Specifically, for example, the user number shown in FIG. When the user name X of C1 is authenticated, since this user X has purchased the latest data of the money processing machine 6 of Model A for one license, the template No. 1 shown in FIG. T1 version 1.51 template and firmware no. The firmware of version 1.20 of F1 is permitted to be downloaded from the server 2. When the download is completed, the processor No. shown in FIG. The version information of M1 is updated, and the user number shown in FIG. Change the number of licenses for C1 to numbers with parentheses. Further, for example, the processor No. 1 shown in FIG. Recognizing that the template and firmware version of the money handling machine 6 of M3 are old, the user No. It is also possible to prompt the user Z of C3 to update data. Further, as shown in FIG. Since user Z of C3 has purchased five licenses in the past, when this user Z purchases a license, the initial value of the number of purchased licenses is set to 5 or an error occurs when trying to purchase a different number of licenses. Or prompting for confirmation.

  In addition, for example, the replacement time of consumables is estimated from information such as the replacement history of consumables managed as maintenance information and the cumulative number of processed coins managed as processing log information, and this is notified to the user. can do. In addition, using the location information, the distribution of money handling machines 6 used in various parts of the world can be grasped and used for sales activities, or maintenance information, processing log information, location information, etc. can be analyzed to create new money processing. It can be used for development of the machine 6. As for the location information, in addition to the case where the location information is acquired based on the registered user's address or telephone number, the mobile terminal 5 used for maintenance work by the user uses the base station information in the GPS or mobile phone communication network. In the case of having a function of acquiring position information using the position information, the position information can also be acquired from the portable terminal 5 using this function.

  In the present embodiment, the case where three servers 1 to 3 are used is shown, but the number of servers and the usage method are not limited thereto. For example, the program may be provided from the servers 2 and 3 managed by the money handling machine manufacturer 10. In the money handling machine manufacturer 10, the functions of the server 2 and the server 3 may be realized by one server, or may be realized by three or more servers. Further, the servers 2 and 3 are not limited to the mode managed by the money handling machine manufacturer 10 that manufactures the money handling machine, and may be managed by a sales company or a leasing company of the money handling machine 6. Absent.

  The mobile terminal 5 is, for example, a tablet terminal or a multi-function mobile phone that includes a touch panel display, and is a terminal that is used by a user or an administrator (local maintenance staff) of the money handling machine 6. The mobile terminal 5 can use the Internet 4 or execute a program downloaded from the server 1 using a general-purpose OS, for example. Further, the portable terminal 5 has a function of performing communication with the memory card 61 with a wireless communication function mounted on the money handling machine 6 within a transmission distance range by the wireless LAN using the wireless LAN function. Yes. The use of the Internet 4 may be a mode using a wireless LAN function or a mode using a mobile phone communication network.

  The mobile terminal 5 also has a camera function, a function of performing OCR processing of captured characters and numbers, and a function of a barcode reader that recognizes captured barcodes. For example, since the case of the money handling machine 6 is provided with characters, numbers, two-dimensional barcodes, etc. that specify the model and serial number, these can be obtained using the OCR function or barcode reader function of the portable terminal 5. It can be read and information which specifies money processor 6 can be acquired. The acquired information is transmitted from the portable terminal 5 to the servers 2 and 3 and used for performing various processes related to the money handling machine 6.

  Further, when the mobile terminal 5 reads a barcode including a setting necessary for wireless communication with the memory card 61 with a wireless communication function, a communication setting using this setting or a memory card with a wireless communication function The communication connection with 61 is automatically established. For example, the barcode includes an SSID name that is a network name to be connected and a security password as communication settings for connecting the mobile terminal 5 as a parent device and the memory card 61 with a wireless communication function as a child device. Furthermore, when an error occurs in the money handling machine 6, an error code consisting of letters, numbers, or a bar code is displayed on the display unit 64 of the money handling machine 6. It can also be used for error release operations. Details of these will be described later.

  The money handling machine 6 has an SD memory card type memory card 61 with a wireless communication function (hereinafter simply referred to as “SD memory card”) that has a wireless communication function and can perform wireless communication with the portable terminal 5 alone. Can be installed). The SD memory card 61 is a memory card that can store data and programs of the money handling machine 6, and can be used for updating the template and firmware described above. It can also be used to store various information shown in FIGS.

  Further, the money handling machine 6 includes a control unit 62 for writing and reading data to and from the SD memory card 61, and program data 63a and template data 63b including firmware and control programs used for processing in the money handling machine 6. And a storage unit 63 for storing.

  When the money handling machine 6 performs money processing including money identification or the like, a program or data stored in the storage unit 63 is used. On the other hand, the program and data stored in the SD memory card 61 are used to update the program and data stored in the storage unit 63. Specifically, when the money handling machine 6 is activated, the control unit 62 confirms data stored in the SD memory card 61. For example, when firmware is stored in the SD memory card 61 and the version of the firmware is newer than the firmware stored in the storage unit 63, the control unit 62 determines whether the firmware is stored in the storage unit 63. The new firmware is read from and the firmware stored in the storage unit 63 is updated. With respect to the control program and the template, if new programs and data are stored in the SD memory card 61 by the same operation, the program data 63a and template data 63b stored in the storage unit 63 are used by using these. Has been updated.

  Next, processing performed by the money handling machine maintenance system having the above configuration will be described. FIG. 4 is a schematic diagram for explaining a firmware or template update operation of the money handling machine 6 performed using the mobile terminal 5. First, a user who performs maintenance work on the money handling machine 6 (hereinafter referred to as “maintenance worker”) operates the portable terminal 5 to connect to the Internet 4. Then, the server 1 which is an application server is accessed and a dedicated program used for maintenance work is downloaded (A1). Subsequently, the downloaded program is activated by operating the mobile terminal 5. When the program is started, information for instructing each operation is displayed on the display of the portable terminal 5, so that the maintenance worker can easily proceed with the operation while confirming the display content on the display.

  When the program is started, messages instructing operations for performing communication with the memory card 61 with the wireless communication function mounted on the money handling machine 6 are sequentially displayed on the portable terminal 5. When the maintenance worker operates the portable terminal 5 according to this message and reads a barcode including setting information for communicating with the memory card 61 with the wireless communication function, the setting based on the setting information is automatically performed. The wireless communication connection is automatically established between the portable terminal 5 and the memory card 61 with the wireless communication function (A2). At this time, if a wireless communication connection cannot be established between the mobile terminal 5 and the memory card 61 with the wireless communication function, the subsequent processing cannot be performed. Note that the setting information related to the wireless communication connection is specifically an SSID that is an identifier of the wireless LAN or a security password used for wireless communication.

  Subsequently, when the maintenance operator operates the portable terminal 5 in accordance with the displayed message and reads a barcode including the model name and serial number of the money handling machine 6, or manually inputs the model name and serial number, This information is transmitted from the mobile terminal 5 to the server 2. In the server 2, data that needs to be updated by the money handling machine 6 is determined using the model name and serial number that identify the money handling machine 6 received from the mobile terminal 5 and the information managed by the servers 2 and 3. To do. Since only the data determined by the server 2 can be downloaded in the portable terminal 5, update data such as firmware and templates updated by the money handling machine 6 is downloaded based on the determination by the server 2 ( A3).

  For example, when downloading data to be distributed for a fee, processing for paying a fee to the money handling machine manufacturer 10 and purchasing a license is performed. And the information regarding this is managed by the server 3 as payment information and authentication information, as shown in FIG.3 (b). When downloading the paid data, since the authentication information is required to be input on the portable terminal 5, the maintenance worker inputs the ID and password distributed at the time of license acquisition. When the authentication process is normally completed, the pay data can be downloaded onto the portable terminal 5 based on the information shown in FIGS. 3A and 3B managed by the servers 2 and 3.

  Subsequently, the update data downloaded to the mobile terminal 5 is stored in the SD memory card 61. When the saving of the update data is completed, a message prompting to restart the money handling machine 6 is displayed on the portable terminal 5. When the maintenance worker restarts the money handling machine 6 according to this, the control unit 62 recognizes that the update data is stored in the SD memory card 61 in the money handling machine 6, and the storage unit 63 stores the updated data. A process of updating the data with the update data stored in the SD memory card 61 is automatically performed (A4).

  As described above, in the money handling machine maintenance system, information such as a model name and a manufacturing number for specifying the money handling machine 6 is transmitted to the money handling machine manufacturer 10 only by performing an operation according to the message displayed on the mobile terminal 5. , Download of update data from the server 2 managed by the money handling machine manufacturer 10, communication connection between the portable terminal 5 and the memory card 61 with a wireless communication function attached to the money handling machine 6, data update of the money handling machine 6, etc. It can be performed. On the mobile terminal 5, operations to be performed using still images and moving images are displayed in an easy-to-understand manner, so that a maintenance worker can perform operations without hesitation. For this reason, it becomes possible to have a user perform the maintenance work which updates the template and program used in the money processor 6 used in various parts of the world locally.

  Next, FIG. 5 is a diagram for explaining information collection work related to the money handling machine 6 performed using the mobile terminal 5. When the dedicated program for maintenance work downloaded to the mobile terminal 5 is started, the SD memory card 61 mounted on the money processor 6 within the wireless LAN transmission distance range is automatically connected to the mobile terminal 5, Communication with the SD memory card 61 is possible. In the money handling machine 6, various version information, processing log information, maintenance information, and the like related to firmware, templates, and the like are stored in the SD memory card 61. In the portable terminal 5, the data stored in the SD memory card 61 is read and the process of uploading the data to the server 3 which is a server for managing customer information / money processor information is automatically executed. If the mobile terminal 5 has a position information acquisition function using GPS or a mobile phone communication network, the position information acquired using this function is also uploaded to the server 3. Thereby, in the server 3, as shown in FIG. 3, various information regarding the money processor 6 and the user can be automatically collected and managed.

  Next, FIG. 6 is a schematic diagram for explaining an error canceling operation of the money handling machine 6 performed using the mobile terminal 5. In the money handling machine 6, when an error occurs, an error code 70 including a one-dimensional barcode, a two-dimensional barcode, or a numerical display is displayed on the display unit 64. The maintenance worker starts the dedicated program for maintenance work downloaded to the portable terminal 5 or connected to the application distribution server 1 at this time, and operates according to the information displayed on the display The error code 70 displayed on the display unit 64 is imaged by the camera of the portable terminal 5 (B1). When the error code 70 is imaged, it is transmitted from the portable terminal 5 to the server 3 which is a server for managing customer information / money handling machine information (B2). In the server 3, the received error code 70 is analyzed, and an operation method for canceling the error generated in the money handling machine 6 is determined (B3). And the information regarding the operation method for canceling | removing an error is transmitted to the portable terminal 5 from the server 3 (B4). When the error canceling operation method is transmitted to the mobile terminal 5, for example, on the display of the mobile terminal 5, operations to be performed by the maintenance worker are sequentially displayed using a still image or a moving image. The maintenance worker can cancel the error of the money handling machine 6 by sequentially performing the instructed operations while confirming the display of the portable terminal 5 (B5).

  When an error occurs, after the error code 70 is transmitted from the mobile terminal 5 to the server 3, information collection required for analyzing the error content in more detail may be performed. Specifically, information to be confirmed for analyzing the error content is transmitted from the server 3 to the mobile terminal 5. On the portable terminal 5, questions regarding information to be confirmed are sequentially displayed in an interactive format. When the maintenance worker answers the displayed questions, this is transmitted from the portable terminal 5 to the server 3. As a result, the server 3 can accurately determine the error content and quickly and easily determine an appropriate operation method for canceling the error. In addition, as a result of analyzing the error content, for example, when it is determined that the part needs to be replaced, a message indicating this is displayed on the mobile terminal 5, and then the operation is performed according to the displayed information, Parts can also be ordered from the money handling machine manufacturer 10.

  In the money handling machine manufacturer 10, errors relating to each money handling machine 6 and information necessary for canceling this error are collected and updated to the latest information. By managing this information with the server 3, it is possible to handle errors using the latest information.

  In the money handling machine maintenance system, a user of the money handling machine 6 or a maintenance worker of the money handling machine manufacturer 10 can perform maintenance work using the portable terminal 5 as a maintenance worker. Even when a maintenance staff member performs maintenance work, it is not necessary to take a heavy work manual to the site where the money handling machine 6 is installed. The maintenance staff can go to the site with only the portable terminal 5 and use the portable terminal 5 to perform maintenance work while using the latest information. In addition, the money handling machine manufacturer 10 can easily update the manual because it is not necessary to distribute the revised manual by digitizing information on the maintenance work and managing the server.

  In the money handling machine maintenance system, various security measures are taken so that the money handling machine 6 and a template used for identifying money are not abused. For example, in addition to an authentication process using a user ID and password performed when downloading a template, data such as a template is transmitted and received in an encrypted state. As for encryption, the key used for encryption and decryption is dynamically changed according to date information or the like to make decryption difficult. In addition, use restrictions are imposed on the templates, and more than the number of licenses given to each user cannot be copied.

  Further, even when the authentication process using the ID and password is normally completed, update data cannot be downloaded from the server 2 unless the communication connection between the portable terminal 5 and the SD memory card 61 is established. This ensures security. In addition to this, when the position information can be acquired from the mobile terminal 5, the update data cannot be downloaded unless the acquired position information matches the position information managed by the server 3.

  In addition, when the computer is restarted with predetermined information written in the SD memory card 61, various test operations can be performed in the maintenance mode. Specifically, when the maintenance operator operates according to the instruction displayed on the portable terminal 5, information set so that the money handling machine 6 enters the maintenance mode at the start-up and performs the test operation is written in the SD memory card 61. It is. Subsequently, information prompting the restart of the money handling machine 6 is displayed on the portable terminal 5 to cause the maintenance worker to restart the money handling machine 6. In the money handling machine 6, at the time of restart, the information written in the SD memory card 61 is confirmed by the control unit 62, and the test operation in the maintenance mode is started based on this information. Note that the information written to the SD memory card 61 at this time includes information on the date of the test day, and the test in the maintenance mode is not executed unless the dates match at the time of restart. As a result, even if the data in the SD memory card 61 is copied and used on the next day or later, it does not start in the maintenance mode.

  A plurality of money handling machines 6 may be used in one financial institution or store. In the money handling machine maintenance system, firmware and templates can be easily updated in response to such a case.

  Specifically, when the user using the mobile terminal 5 purchases, for example, five licenses of the paid template from the purchase license information managed as shown in FIG. As shown in FIG. 4, the portable terminal 5 performs a process of searching for the SD memory card 61 of the money handling machine 6 existing within the transmission distance range in which wireless communication is possible. And when the three money processing machines 6a-6c exist in the range which can be communicated by radio | wireless, a template is set by the portable terminal 5 to SD memory card 61a-61c with which each money processing machine 6a-6c was mounted | worn. Saved. At this time, in the portable terminal 5, every time data storage is completed, the number for managing the number of licenses is decremented by one. In this way, when the template update processing of the three money handling machines 6a to 6c is performed, the portable terminal 5 displays a message for prompting the data update for the remaining two machines. Accordingly, the maintenance worker moves to the place where the remaining two money handling machines 6 are installed. Then, when wireless communication is possible between the SD memory card 61 attached to the two money handling machines 6 and the portable terminal 5, the template is similarly stored in the SD memory card 61, and the money handling machine is used. 6 is performed. As a result, the number for managing the number of licenses becomes 0 (zero), and the template update work for all the money processors 6 is completed.

  Moreover, the process in the case of updating data with a plurality of money handling machines 6 is not limited to a mode in which data is transmitted / received between the mobile terminal 5 and the plurality of money handling machines 6, but between the money handling machines 6. A mode of transmitting and receiving data may be used. For example, when updating data for four devices, as shown in FIG. 8, data is stored from the portable terminal 5 to the SD memory card 61a attached to the money handling machine 6a, and thereafter, wireless transmission is possible. A mode in which data is transmitted and received between the SD memory cards 61 of the money handling machine 6 within the distance range may be used.

  Specifically, data is transmitted and received between the SD memory card 61a of the money handling machine 6a and the SD memory cards 61b and 61c of the money handling machines 6b and 6c. Further, data is transmitted and received between the SD memory card 61b of the money handling machine 6b and the SD memory card 61d of the money handling machine 6d. Also in this case, for example, every time a template is stored, information for subtracting the number for managing the number of licenses is transmitted to the mobile terminal 5 so that the templates are copied by the number of preset licenses. It has become. Thus, by transmitting and receiving data such as firmware and templates between the money handling machines 6, for example, the distance between the portable terminal 5 and the money handling machine 6d shown in FIG. Even when away from each other, the data downloaded to the portable terminal 5 can be transmitted to the money processor 6d by using the other money processors 6a and 6b as repeaters for relaying data.

  Thus, according to this embodiment, firmware, a control program, a template, etc. can be updated by the user at the place where the money handling machine 6 is installed. In addition, the model name, serial number, firmware and template version information, processing log information, GPS function or mobile phone can be received from each money handling machine 6 via the mobile terminal 5 without processing by maintenance personnel or agents. Information such as location information and maintenance information obtained using the base station can be collected and managed by the server 3. Furthermore, security related to data such as the money handling machine 6 and the template can be ensured by using authentication processing, data encryption, and the like while allowing the user to perform maintenance work.

  As described above, the present invention allows a user of a money handling machine to perform an update operation of a program or data on the money handling machine, as well as log data in the money handling machine, position information indicating the installation location of the money handling machine, and the like. It is a useful technique for collecting data.

1, 2, 3 Server 4 Internet 5 Mobile terminal 6, 6a-6d Money handling machine 61, 61a-61d Memory card with wireless communication function 62 Control unit 63 Storage unit 63a Program data 63b Template data 64 Display unit

Claims (9)

A money handling machine having a storage medium with a wireless communication function capable of wireless communication with another device by itself, and updating data used internally by using data stored in the storage medium with wireless communication function;
A server that associates and manages model information of the money handling machine and data used in the money handling machine;
A portable terminal that can be connected to the server via an Internet line and can communicate wirelessly with the storage medium with the wireless communication function;
The portable terminal is connected to the server and downloads data to be used by the money handling machine based on the model information of the money handling machine, and the downloaded data is connected to the storage medium with wireless communication function. A money handling machine maintenance system characterized by storage. The portable terminal has a barcode reading recognition means,
When the barcode reading / recognizing means reads a barcode related to the connection setting of the storage medium with wireless communication function, the wireless communication function performs wireless communication with the storage medium with wireless communication function by automatically performing the setting based on the connection setting. The money handling machine maintenance system according to claim 1, wherein a connection is established. The server
Managing template data and / or firmware programs, and managing the model name and identification number of the money handling machine in association with the version information of the template data and / or firmware program used in the money handling machine. And
Template data and / or identification number of money handling machine requested from the portable terminal, template data to be updated by the money handling machine based on the model information and identification number received from the portable terminal, and / or Determine the firmware program,
3. The money handling machine maintenance system according to claim 1, wherein the portable terminal is allowed to download the determined template data and / or firmware program. The money handling machine stores log data related to money handling in the medium with the wireless communication function,
4. The money handling machine maintenance system according to claim 1, wherein the portable terminal reads the log data stored in the medium with the wireless communication function and transmits the log data to the server. The mobile terminal has position information acquisition means for acquiring position information indicating a position where the mobile terminal is used,
The money handling machine maintenance system according to any one of claims 1 to 4, wherein the position information acquired by the position information acquisition means is transmitted to the server. The money handling machine has a display unit that displays an error code indicating the type of error that has occurred in money handling,
The server
In association with an error code of an error that may occur in the money handling machine and a release method for releasing the error,
The money handling machine maintenance system according to any one of claims 1 to 5, wherein when an error code is received from the portable terminal, a release method corresponding to the error code is transmitted to the portable terminal. .   The money handling machine maintenance system according to claim 1, wherein the mobile terminal is a mobile phone having a camera.   The money processor maintenance system according to any one of claims 1 to 7, wherein the storage medium with a wireless communication function is a memory card with a built-in wireless LAN. While managing the model information of the money handling machine and the template data and / or firmware program used in the money handling machine,
Model information of a money processor that updates data to be used internally using data stored in a storage medium with a wireless communication function attached from a portable terminal connected via an Internet line, and the wireless communication function When a request for downloading update data for the money handling machine to be stored in the attached storage medium by wireless communication is transmitted,
A money handling machine maintenance server that permits downloading of the relevant template data and / or firmware program to the portable terminal based on the model information received from the portable terminal.

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