JP2011516992A - 顧客インターフェース・デバイスのシステム、方法及び装置 - Google Patents
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- G06F1/1633—Constructional details or arrangements of portable computers not specific to the type of enclosures covered by groups G06F1/1615 - G06F1/1626
- G06F1/1684—Constructional details or arrangements related to integrated I/O peripherals not covered by groups G06F1/1635 - G06F1/1675
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K7/00—Methods or arrangements for sensing record carriers, e.g. for reading patterns
- G06K7/0013—Methods or arrangements for sensing record carriers, e.g. for reading patterns by galvanic contacts, e.g. card connectors for ISO-7816 compliant smart cards or memory cards, e.g. SD card readers
- G06K7/0021—Methods or arrangements for sensing record carriers, e.g. for reading patterns by galvanic contacts, e.g. card connectors for ISO-7816 compliant smart cards or memory cards, e.g. SD card readers for reading/sensing record carriers having surface contacts
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0603—Catalogue ordering
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- G—PHYSICS
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- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
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- G—PHYSICS
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- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
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- G07G1/12—Cash registers electronically operated
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
- G07G1/12—Cash registers electronically operated
- G07G1/14—Systems including one or more distant stations co-operating with a central processing unit
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- A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
- A47F—SPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
- A47F9/00—Shop, bar, bank or like counters
- A47F9/02—Paying counters
- A47F9/04—Check-out counters, e.g. for self-service stores
- A47F9/046—Arrangement of recording means in or on check-out counters
- A47F9/047—Arrangement of recording means in or on check-out counters for recording self-service articles without cashier or assistant
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- G—PHYSICS
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2200/00—Indexing scheme relating to G06F1/04 - G06F1/32
- G06F2200/16—Indexing scheme relating to G06F1/16 - G06F1/18
- G06F2200/163—Indexing scheme relating to constructional details of the computer
- G06F2200/1631—Panel PC, e.g. single housing hosting PC and display panel
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Abstract
【解決手段】店舗において顧客とインターフェースするための顧客インターフェース・デバイスは、情報を表示し顧客の指示を受けるためのタッチスクリーンと、キーパッドと、店舗の商品に付着されたタグをスキャンするための無線センサと、購入する品物に対する顧客の支払を受け入れる少なくとも1つのユーザー入力コンポーネントと、を含むことができる。ここで、タッチスクリーン、キーパッド、無線センサ、および、少なくとも1つのユーザー入力コンポーネントは、取り外し可能モジュラー・コンポーネントである。
【選択図】図2
Description
本出願は、2008年4月7日に出願され、「小売顧客インターフェース・デバイス」と題された米国仮出願第61/042,929号及び、2009年4月3日に出願され、「顧客インターフェースのシステム、方法及び装置」と題された米国出願第12/418,382号に基づき、米国特許法(35.U.S.C)第119条の下での優先権を主張するものであり、それらの全体が参照によりここに組み込まれる。
Claims (20)
- 情報を表示し顧客の指示を受けるためのタッチスクリーンと、
キーパッドと、
店舗の商品に付着されたタグをスキャンするための無線センサと、
購入する品物に対する顧客の支払を受け入れる少なくとも1つのユーザー入力コンポーネントと、を備える、店舗において顧客とインターフェースするためのデバイスであって、
前記タッチスクリーン、前記キーパッド、前記無線センサ、前記少なくとも1つのユーザー入力コンポーネントは、取り外し可能モジュラー・コンポーネントである、デバイス。 - バーコード・スキャナを更に備える請求項1に記載のデバイス。
- RFID(無線自動識別)スキャナを更に備える請求項2に記載のデバイス。
- 無線センサは、近距離無線通信スキャナである、請求項1に記載のデバイス。
- 前記少なくとも1つのユーザー入力コンポーネントは、磁気ストリップ・リーダである、請求項1に記載のデバイス。
- ローカル・エリア・ネットワーク(LAN)にワイヤレスで接続しているデバイスのための無線接続ユニットを更に備える請求項1に記載のデバイス。
- ワイヤ接続によってLANに接続しているデバイスに対する有線接続ユニットを更に備える請求項1に記載のデバイス。
- バイオメトリクス・ユニットを更に備える請求項1に記載のデバイス。
- 前記バイオメトリクス・ユニットが指紋スキャナである、請求項8に記載のデバイス。
- バイオメトリクス・ユニットが網膜スキャナである、請求項8に記載のデバイス。
- バイオメトリクス・ユニットが網膜スキャナと指紋スキャナとの両方を備える、請求項8に記載のデバイス。
- 前記タッチスクリーンが、顧客が店舗において欲しい品物のギフト・レジストリをつくることができるように構成される、請求項1に記載のデバイス。
- 前記タッチスクリーンが、前記デバイスを使用して、顧客が欲しい品物のギフト・レジストリをアクセスして、1つ以上の欲しい品物を購入することができるようにさらに構成される、請求項12に記載のデバイス。
- 前記タッチスクリーンは、顧客が処方箋により処方してもらうように構成される、請求項11に記載のデバイス。
- 前記タッチスクリーンが、顧客が、前記処方がピックアップの準備ができている場合に、通知する方法を提出することができるように、さらに構成される、請求項14に記載のデバイス。
- 情報を表示し顧客の指示を受けるためのタッチスクリーンと、
キーパッドと、
店舗の商品に付着されたタグをスキャンするための無線センサと、
前記店舗のコンピュータ・ネットワークに前記デバイスを無線で接続するための無線接続ユニットと、
購入する品物に対する顧客の支払を受け入れる少なくとも1つのユーザー入力コンポーネントと、を備える、店舗において顧客とインターフェースするための携帯デバイスであって、
前記タッチスクリーン、前記キーパッド、前記無線センサ、前記少なくとも1つのユーザー入力コンポーネントは、取り外し可能モジュラー・コンポーネントである、携帯デバイス。 - バーコード・スキャナを更に備える請求項16に記載の携帯デバイスであって、前記無線センサは、RFID(無線自動識別)スキャナ、および、近距離無線通信スキャナの1つ以上を備える、携帯デバイス。
- 前記少なくとも1つのユーザー入力コンポーネントは、磁気ストリップ・リーダである、請求項16に記載の携帯デバイス。
- 顧客とのインターフェースのために顧客インターフェース・デバイスを提供するステップであって、
該顧客インターフェース・デバイスは、情報を表示し顧客の指示を受けるためのタッチスクリーンと、
キーパッドと、
指紋スキャナ及び網膜スキャナの1つ以上を備えるバイオメトリクス・ユニットと、
近距離無線通信(NFC)またはラジオ周波数識別子(RFID)通信を使用して、店舗の商品に付着されたタグをスキャンするための無線センサと、
磁気ストリップを有するカードをスワイプするための磁気ストリップ・リーダと、を備え、
前記タッチスクリーン、前記キーパッド、前記無線センサ、及び、前記磁気ストリップ・リーダは取り外し可能モジュラー・コンポーネントである、ステップと、
顧客入力に応じて、1つ以上の顧客ショッピング・サービスを提供するために顧客インターフェース・デバイスを使用するステップと、を含む、店舗において顧客サービスを提供する方法。 - 前記1つ以上の顧客ショッピング・サービスは、前記店舗内の品物の価格をチェックすることと、
品物があった場所で該品物の支払いを済ませることと、
格納された顧客プロフィールにアクセスすることと、
待つ必要があるサービスに対して通知方法を格納することと、
格納された顧客プロフィールに関する支払オプションを選ぶことと、
ギフト・レジストリをつくることと、
既存のギフト・レジストリにリストされた欲しい品物を購入するために該既存のギフト・レジストリにアクセスすることと、の1つ以上を含む、請求項19に記載の方法。
Applications Claiming Priority (5)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US4292908P | 2008-04-07 | 2008-04-07 | |
US61/042,929 | 2008-04-07 | ||
PCT/US2009/039540 WO2009126538A2 (en) | 2008-04-07 | 2009-04-03 | System, method, and apparatus of a customer interface device |
US12/418,382 | 2009-04-03 | ||
US12/418,382 US8091780B2 (en) | 2008-04-07 | 2009-04-03 | System, method, and apparatus of a customer interface device |
Publications (3)
Publication Number | Publication Date |
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JP2011516992A true JP2011516992A (ja) | 2011-05-26 |
JP2011516992A5 JP2011516992A5 (ja) | 2012-03-22 |
JP5651581B2 JP5651581B2 (ja) | 2015-01-14 |
Family
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Application Number | Title | Priority Date | Filing Date |
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JP2011504096A Expired - Fee Related JP5651581B2 (ja) | 2008-04-07 | 2009-04-03 | 顧客インターフェース・デバイスのシステム、方法及び装置 |
Country Status (6)
Country | Link |
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US (1) | US8091780B2 (ja) |
JP (1) | JP5651581B2 (ja) |
CA (1) | CA2720743C (ja) |
GB (1) | GB2471423B (ja) |
MX (1) | MX2010010970A (ja) |
WO (1) | WO2009126538A2 (ja) |
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Also Published As
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MX2010010970A (es) | 2010-12-06 |
GB2471423B (en) | 2013-02-27 |
GB201017219D0 (en) | 2010-11-24 |
JP5651581B2 (ja) | 2015-01-14 |
US20090250515A1 (en) | 2009-10-08 |
WO2009126538A2 (en) | 2009-10-15 |
GB2471423A (en) | 2010-12-29 |
US8091780B2 (en) | 2012-01-10 |
CA2720743C (en) | 2018-10-23 |
CA2720743A1 (en) | 2009-10-15 |
WO2009126538A3 (en) | 2010-01-07 |
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