JP2011502297A5 - - Google Patents
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- Publication number
- JP2011502297A5 JP2011502297A5 JP2010530318A JP2010530318A JP2011502297A5 JP 2011502297 A5 JP2011502297 A5 JP 2011502297A5 JP 2010530318 A JP2010530318 A JP 2010530318A JP 2010530318 A JP2010530318 A JP 2010530318A JP 2011502297 A5 JP2011502297 A5 JP 2011502297A5
- Authority
- JP
- Japan
- Prior art keywords
- virtual environment
- user
- computer system
- resident
- contact center
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| GB0720600A GB2453938A (en) | 2007-10-22 | 2007-10-22 | Controlling communication session within a virtual environment |
| PCT/EP2008/008859 WO2009053015A2 (en) | 2007-10-22 | 2008-10-20 | Representations of communications sessions in virtual environments |
Related Child Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2013209210A Division JP5841110B2 (ja) | 2007-10-22 | 2013-10-04 | 仮想環境における通信セッションの提示 |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JP2011502297A JP2011502297A (ja) | 2011-01-20 |
| JP2011502297A5 true JP2011502297A5 (https=) | 2011-11-24 |
Family
ID=38814221
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2010530318A Pending JP2011502297A (ja) | 2007-10-22 | 2008-10-20 | 仮想環境における通信セッションの提示 |
| JP2013209210A Active JP5841110B2 (ja) | 2007-10-22 | 2013-10-04 | 仮想環境における通信セッションの提示 |
Family Applications After (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2013209210A Active JP5841110B2 (ja) | 2007-10-22 | 2013-10-04 | 仮想環境における通信セッションの提示 |
Country Status (7)
| Country | Link |
|---|---|
| US (1) | US8434004B2 (https=) |
| EP (1) | EP2212002A2 (https=) |
| JP (2) | JP2011502297A (https=) |
| KR (1) | KR101578950B1 (https=) |
| CN (1) | CN102015047B (https=) |
| GB (1) | GB2453938A (https=) |
| WO (1) | WO2009053015A2 (https=) |
Families Citing this family (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8219616B2 (en) * | 2008-12-15 | 2012-07-10 | International Business Machines Corporation | Use of information channels to provide communications in a virtual environment |
| US20100281433A1 (en) * | 2009-04-29 | 2010-11-04 | International Business Machines Corporation | Computer Method and Apparatus Specifying Avatar Entrance and Exit |
| US10079892B2 (en) * | 2010-04-16 | 2018-09-18 | Avaya Inc. | System and method for suggesting automated assistants based on a similarity vector in a graphical user interface for managing communication sessions |
| US9105013B2 (en) | 2011-08-29 | 2015-08-11 | Avaya Inc. | Agent and customer avatar presentation in a contact center virtual reality environment |
| US9996211B2 (en) * | 2012-01-11 | 2018-06-12 | Ncr Corporation | Techniques for transacting via an animated assistant |
| US10717007B2 (en) * | 2017-01-17 | 2020-07-21 | Mz Ip Holdings, Llc | System and method for managing bonuses in a multi-player online game |
| WO2023032264A1 (ja) * | 2021-09-03 | 2023-03-09 | ソニーグループ株式会社 | 情報処理装置、情報処理方法、およびプログラム |
Family Cites Families (15)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2001154966A (ja) * | 1999-11-29 | 2001-06-08 | Sony Corp | コンピュータ・ネットワーク上で構築・提供される共有仮想空間上で複数ユーザが参加可能な仮想会話を支援する会話支援システム及び会話支援方法、並びに、プログラム記憶媒体 |
| JP4931098B2 (ja) * | 2000-03-31 | 2012-05-16 | 株式会社アルティ | コンピュータネットワークを用いたコンピュータエンターテイメントシステム |
| JP2002041276A (ja) * | 2000-07-24 | 2002-02-08 | Sony Corp | 対話型操作支援システム及び対話型操作支援方法、並びに記憶媒体 |
| JP2002109361A (ja) * | 2000-09-28 | 2002-04-12 | Sanyo Electric Co Ltd | 広告表示方法および広告表示装置 |
| JP2002140278A (ja) * | 2000-10-31 | 2002-05-17 | Sony Corp | 情報処理装置および方法、並びに記録媒体 |
| US6910186B2 (en) * | 2000-12-08 | 2005-06-21 | Kyunam Kim | Graphic chatting with organizational avatars |
| KR20010071650A (ko) * | 2001-06-23 | 2001-07-31 | 홍광석 | 스무고개게임 방법 및 장치 |
| KR100571718B1 (ko) * | 2003-07-10 | 2006-04-18 | 송덕춘 | 온라인상의 채용 지원 시스템 및 이를 이용한 방법 |
| US20060111189A1 (en) * | 2004-11-22 | 2006-05-25 | Mw Holdings Lp | Systems and methods for performing online in-game inquiries |
| US20070203828A1 (en) * | 2005-02-04 | 2007-08-30 | Searete Llc, A Limited Liability Corporation Of The State Of Delaware | Real-world incentives offered to virtual world participants |
| US20060178180A1 (en) * | 2005-02-04 | 2006-08-10 | Jung Edward K | Virtual world escrow environment |
| US20070087822A1 (en) * | 2005-10-14 | 2007-04-19 | Leviathan Entertainment, Llc | Financing Options in a Virtual Environment |
| RU2417113C2 (ru) * | 2005-12-27 | 2011-04-27 | Мэссив Инкорпорейтед | Представление потокового видео, например, в среде видеоигр или мобильных устройств |
| US20080303811A1 (en) * | 2007-06-07 | 2008-12-11 | Leviathan Entertainment, Llc | Virtual Professional |
| US8078698B2 (en) * | 2007-06-26 | 2011-12-13 | At&T Intellectual Property I, L.P. | Methods, systems, and products for producing persona-based hosts |
-
2007
- 2007-10-22 GB GB0720600A patent/GB2453938A/en not_active Withdrawn
-
2008
- 2008-10-20 US US12/739,345 patent/US8434004B2/en active Active
- 2008-10-20 CN CN200880122345.7A patent/CN102015047B/zh active Active
- 2008-10-20 KR KR1020107011321A patent/KR101578950B1/ko active Active
- 2008-10-20 JP JP2010530318A patent/JP2011502297A/ja active Pending
- 2008-10-20 WO PCT/EP2008/008859 patent/WO2009053015A2/en not_active Ceased
- 2008-10-20 EP EP08841107A patent/EP2212002A2/en not_active Ceased
-
2013
- 2013-10-04 JP JP2013209210A patent/JP5841110B2/ja active Active
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