JP2010224811A - Cash machine, and control method of the same - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a control method of a cash machine to dispense cash from another cash machine even when a cash machine is unavailable, by connecting a plurality of terminals and a plurality of cash machines via a network. <P>SOLUTION: Each of the cash machines connected to the plurality of terminals via a network and dispensing bills and coins in response to a dispensing instruction notification transmitted from a terminal, determines if the cash machine having received the dispensing instruction notification is in process of dispensing or not. When cash is being dispensed, another cash machine is used by proxy. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a technique for controlling a plurality of cash machines.

  Conventionally, a cash machine used at a cash delivery window (for example, a bank window) usually has two terminals directly connected to each other, and operators of the two terminals send out to one cash machine. We give money instructions and withdraw money from the cash machine.

  However, when an abnormality occurs in the cash machine (for example, empty, failure, failure), there is a problem that it becomes impossible to withdraw money from the terminal using the cash machine, and it becomes impossible to handle money.

  According to Patent Document 1, a recycling-type banknote depositing / withdrawing apparatus is proposed that counts the deposited banknotes, stores them in the apparatus, and dispenses the deposited banknotes based on a withdrawal command. This banknote depositing / withdrawing apparatus includes a recycle-type safe that can store deposited banknotes in a denomination mixed state, a takeout means for taking out banknotes in the safe, and a denomination of the banknotes taken out by the takeout means. Checking means for discriminating, sorting means for sorting banknotes based on the judgment result of the checking means, and withdrawing the banknotes necessary for withdrawal out of the banknotes sorted by this sorting means to the withdrawal port selectively Means.

  Further, according to Patent Document 2, the present invention relates to an automatic cash payment apparatus for performing automatic payment of cash, such as an automatic cash payment machine or an automatic cash payment machine used for cash saving service for deposit savings and credit cards, etc. In the case where the remaining payable amount is insufficient compared to the amount requested for payment, the cash automatic can enable effective and rational use of the device in consideration of the convenience of the requester. A payment device has been proposed.

JP-A-3-276385 Japanese Patent Laid-Open No. 5-35764

  It is made in view of the above situation, and even if a cash machine is connected to a plurality of cash machines via a network and the cash machine becomes in a state where the withdrawal process cannot be performed, it is possible to It aims at providing the control method of the cash machine which can withdraw.

  A plurality of cash machines connected to a plurality of terminals via a network which is one aspect and performing a withdrawal process of banknotes and coins by a withdrawal instruction notification transmitted from the terminal are an alternative instruction notification unit, an alternative permission notification And an alternative permission notification unit for terminals.

  The substitution instruction notifying unit determines whether or not the withdrawal process is being performed when the withdrawal instruction notification is received by the communication control unit, and when the withdrawal process is being performed, the other cash machine substitutes the withdrawal process. The alternative cash machine for substituting the withdrawal process recorded in the recording unit in advance is determined according to the priority order, and an alternative instruction notification for instructing the alternative cash machine to be substituted is generated, and the communication control unit is Send an alternative instruction notification.

  The substitution permission notifying unit determines whether or not withdrawal processing is in progress when the communication control unit receives the substitution instruction notification from the cash machine that is the notification source. An alternative permission notification is generated to notify the cash machine of the notification that there is, and an alternative permission notification is generated to notify that the withdrawal processing is permitted when the withdrawal processing is possible, and the communication control unit Send alternative authorization notice.

  The terminal substitution permission notification unit determines whether substitution is permitted when the substitution control notification is received by the communication control unit, and when substitution is permitted, performs a withdrawal process on the withdrawal instruction source terminal. The terminal substitute permission notice for notifying the substitute cash machine is generated, and the terminal substitute permission notice is transmitted to the withdrawal instruction source terminal to the communication control unit.

  With the above configuration, multiple terminals and multiple cash machines can be connected via a network, and even if the cash machine is in a state where it cannot be withdrawn, it is possible to withdraw money from other cash machines and operate efficiently. Enable.

  In addition, when the alternative instruction notification unit receives the withdrawal instruction notification, the storage unit that stores banknotes and coins is in an empty state where all or any one banknote and coins are empty. In order to replace the withdrawal process, the replacement instruction notification is generated.

  In addition, when the cash machine is in a withdrawal process when receiving the withdrawal instruction notification, the alternative instruction notifying unit includes information on the notification source terminal included in the withdrawal instruction notification and the notification source terminal. The number of withdrawals for each banknote and coin is added to record the number of additions, the actual number of banknotes and coins stored in the storage unit is compared with the addition number, and the addition is made based on the actual number. When the number is small, the withdrawal process is sequentially performed, and the withdrawal process of the terminal that is determined that the added number is larger than the actual number generates the substitution instruction notification to be substituted by another cash machine.

  By connecting multiple terminals and multiple cash machines via a network, cash can be withdrawn from other cash machines even when the cash machine becomes incapable of withdrawal processing, and efficient operation is enabled. .

It is a figure which shows the connection of a cash machine and a terminal. It is a block diagram which shows the structure of a cash machine. It is a block diagram which shows the structure of a terminal. A is a terminal connection setting table, B is a cash connection setting table, C is a stored number counter table (amount), and D is a stored number counter table (number). FIG. 3 is a communication flowchart illustrating the operation of the first embodiment. FIG. 10 is a communication flowchart illustrating the operation of the second embodiment. FIG. 10 is a communication flowchart illustrating the operation of the third embodiment. FIG. 10 is a communication flowchart illustrating the operation of the third embodiment.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
Example 1
FIG. 1 is a diagram illustrating a configuration of a system in which a plurality of terminals and a plurality of cash machines are connected via a network. In FIG. 1, a cash machine A10a to cash machine C10c and a terminal A20a to terminal E20e are provided, and the cash machine A10a to cash machine C10c and the terminals A20a to E20e are connected to a network 30 (for example, a backbone LAN). A broken line range 1 indicates that the terminal A20a and the terminal B20b are set to use the cash machine A10a (two terminals: one cash machine). A broken line range 2 indicates that the normal terminal C20c and the terminal D20d are set to use the cash machine B10b (two terminals: one cash machine). A broken line range 3 indicates that the normal terminal E20e is set to use the cash machine 10c (one terminal: one cash machine).

  FIG. 2 is a block diagram showing the configuration of the cash machine 10. The cash machine 10 includes a main control unit 11, a display / operation control unit 12, a communication control unit 13, a recording unit 14, a mechanical control unit 15, a mechanical unit 16, and a display / operation unit 17. The cash machine 10 stores banknotes and coins held by customers or financial institutions in a financial institution or the like, and counts and manages input and output. Further, the cash machine 10 is connected to the terminal 20, executes each process in accordance with a command (command) issued from the host, and notifies the terminal 20 of the result (count data, count, etc.).

  The main control unit 11 is a CPU or a programmable device, and executes a program, and also includes a display / operation control unit 12, a communication control unit 13, a recording unit 14, a mechanical control unit 15, a mechanical unit 16, and a display / operation unit 17. Control such as.

  The alternative instruction notifying unit 11a of the main control unit 11 determines whether or not a withdrawal process is being performed when the communication control unit 13 receives the withdrawal instruction notification. Substitute gold processing. An alternative cash machine for substituting the withdrawal process recorded in the recording unit 14 in advance is determined in accordance with the priority order, an alternative instruction notification for instructing the alternative cash machine to be substituted is generated, and an alternative instruction notification is sent to the communication control unit 13 Send.

  The substitution permission notification unit 11b of the main control unit 11 determines whether or not a withdrawal process is being performed when the communication control unit 13 receives a substitution instruction notification from a cash machine that is a notification source. When the withdrawal process is in progress, a substitute permission notice is generated to notify the cash machine that the withdrawal is in progress, and when the withdrawal process is possible, the withdrawal process is permitted. An alternative permission notification is generated and transmitted to the communication control unit 13.

  The terminal replacement permission notifying unit 11c of the main control unit 11 determines whether the replacement is permitted when the communication control unit 13 receives the replacement permission notification. An alternative permission notice for a terminal for notifying an alternative cash machine that performs a withdrawal process is generated. Thereafter, a terminal replacement permission notification is transmitted to the communication control unit 13 to the terminal that has issued the withdrawal instruction.

  The display / operation control unit 12 controls the display / operation unit 17 in accordance with a command from the main control unit 11. Here, the display / operation unit 17, for example, a display combined with a touch panel.

The communication control unit 13 controls communication between the cash machine 10 and the terminal 20 and communication with the outside.
The recording unit 14 is a memory such as a RAM, a ROM, and a hard disk, for example, and records the calculation result of the main control unit 11, the terminal 20, and data regarding each unit. Also, a cash machine connection setting table and a stored number counter table, which will be described later, are recorded.

  The mechanical control unit 15 controls a depositing mechanism, a dispensing mechanism, a storage unit and the like included in the mechanical unit 16. The deposit mechanism has a mechanism for controlling the deposit port and a mechanism for returning when the deposit is abnormal, the withdrawal mechanism has a mechanism for controlling the mechanism of the deposit port and a mechanism for when the deposit is abnormal, etc. It is a mechanism for storing coins.

FIG. 3 is a diagram showing the configuration of the terminal 20.
The terminal 20 includes a main control unit 21, a display / operation control unit 22, a communication control unit 23, a recording unit 24, and a display / operation unit 25. The main control unit 21 is a CPU or a programmable device, and executes a program and controls the display / control unit 22, the communication control unit 23, the recording unit 24, the display / operation unit 25, and the like. The display / operation control unit 22 controls the display / operation unit 25 in accordance with a command from the main control unit 21. Here, the display / operation unit 25 is, for example, a display. The communication control unit 23 controls communication between the cash machine 10 and the terminal 20 and communication with the outside. The recording unit 24 is, for example, a memory such as a RAM, a ROM, or a hard disk, and records the calculation result of the main control unit 21 and data regarding each unit. Further, a terminal connection setting table to be described later is recorded.

  Table A in FIG. 4 is a diagram showing a terminal connection setting table. In the terminal connection setting table, “priority” and “connection destination” are recorded. In the “priority order”, numbers “1”, “2”... Indicating the priority order are recorded. In “Destination”, the cash machine 10 associated with the priority order is allocated and recorded. For example, in the case of terminals A20a and B20b in FIG. 5, “cash machine 1”, “cash machine 2”,... Are recorded. In the case of terminals C20c and D20d in FIG. 5, "cash machine 2", "cash machine 1",... Are recorded.

  Table B in FIG. 4 is a diagram showing a connection setting table for cash machines. In the connection setting table for cash machine, “priority” and “connection destination” are recorded. In the “priority order”, numbers “1”, “2”... Indicating the priority order are recorded. In “Destination”, the cash machine 10 associated with the priority order is allocated and recorded. For example, in the case of the cash machine A10a in FIG. 5, "cash machine 2", "cash machine 3", etc. are allocated and recorded. In the case of the cash machine B10b, “cash machine 1”, “cash machine 3”,... Are allocated and recorded.

  Table C in FIG. 4 is a diagram showing a stored number counter table. In the stored number counter table, “actual number” and “withdrawable number” are recorded. In the “actual number”, the number of banknotes and coins stored in the storage unit of the cash machine 10 is recorded. “Payable amount” was calculated from the actual number of banknotes and coins stored in the storage unit and the number of withdrawals (number of banknotes and coins) included in the withdrawal instruction notification received from each terminal. The number of withdrawals is recorded. If the number of withdrawals is greater than the actual number, a flag is set indicating that the withdrawal is not possible. For example, “0” or the like is preferably used as the flag. The “actual number” may be an actual amount, and the “withdrawable number” may be an amount that can be withdrawn.

Furthermore, as shown in FIG. 4D, the “actual number” and “withdrawable number” of the stored number counter table may record the number of bills and coins in association with each other.
(Process to automatically select other cash machine while using cash machine)
FIG. 5 shows a communication flow of processing for automatically selecting another cash machine while using the cash machine. The cash machine A10a in FIG. 5 is normally connected to terminals A20a and B20b, and the cash machine B10b is normally connected to terminals C20c and D20d.

The next setting is executed before the process proceeds to steps S1 and S1 ′.
The connectable cash machine 10 is registered in the recording unit 24 of each terminal 20. At this time, priority is added and registered. Normally, control is performed by connecting to the cash machine having the highest priority. An alternative cash machine 10 is registered in the recording unit 14 of each cash machine 10. When the cash machine 10 is in use, it searches for a cash machine that can be replaced in descending order of priority and automatically connects it.

  Next, the identification number (for example, IP address) of the cash machine 10 is set and stored in the recording unit 14 of the cash machine 10. Further, the setting information of the identification number of the cash machine 10 is also stored in the recording unit 24 of the terminal 20. At startup based on this setting, each terminal 20 is logically connected to the set cash machine 10.

In steps S1 and S1 ′, the association between the terminal 20 and the cash machine 10 is completed as the process starts.
In step S2, a withdrawal instruction notification T1 is notified from the terminal B20b to the cash machine A10a. The main control unit 21 of the terminal B 20 b receives the withdrawal instruction input by the operator from the display / operation unit 25 via the display / operation control unit 22. The main control unit 21 refers to the terminal connection setting table recorded in the recording unit 24, and generates a withdrawal instruction notification T1 in order to issue a withdrawal instruction to the cash machine A10a having the highest priority. The withdrawal instruction notification T1 includes at least a communication command, a cash machine identification number, a notification source terminal identification number, and terminal withdrawal information (number of banknotes, number of coins, etc.). The withdrawal instruction notification T1 is transmitted to the network 30 via the communication control unit 23.

  In step S3, the cash machine A10a receives the withdrawal instruction notification T1. The withdrawal instruction notification T1 is received via the communication control unit 13 of the cash machine A 10a, and the main control unit 11 acquires the cash machine identification number, the notification source terminal identification number, and the withdrawal information.

  In step S4, the withdrawal process for the terminal B20b is started in the cash machine A10a. The alternative instruction notifying unit 11a of the main control unit 11 of the cash machine A10a determines that the withdrawal process is not currently being performed on a terminal other than the terminal B20b, and the withdrawal process is not performed at another terminal. Gold processing is started. Thereafter, the main control unit 11 of the cash machine A 10 a instructs the mechanical control unit 15 to make a withdrawal based on the withdrawal information, and the mechanical control unit 15 controls the mechanical unit 16.

  In step S5, a withdrawal instruction notification T2 is notified from the terminal A20a to the cash machine A10a. As in step S2, a withdrawal instruction notification T2 is notified from the terminal A20a to the cash machine A10a. The main control unit 21 of the terminal A 20 a receives a withdrawal instruction input by the operator from the display / operation unit 25 via the display / operation control unit 22. The main control unit 21 refers to the terminal connection setting table recorded in the recording unit 24 and generates a withdrawal instruction notification T2 in order to issue a withdrawal instruction to the cash machine A10a having the highest priority. Similar to the withdrawal instruction notification T1, the withdrawal instruction notification T2 includes a communication command, a cash machine identification number, a notification source terminal identification number, and withdrawal information. Also, the withdrawal instruction notification T2 is transmitted to the network 30 via the communication control unit 23, similarly to the withdrawal instruction notification T1.

  In step S6, the cash machine A10a receives the withdrawal instruction notification T2. Similarly to step S3, the withdrawal instruction notification T2 is received via the communication control unit 13 of the cash machine A10a, and the cash machine identification number, the notification source terminal identification number, and the withdrawal information are acquired.

In step S7, it is determined whether the withdrawal process is possible by the alternative instruction notifying unit 11a of the main control unit 11 of the cash machine A 10a. If the withdrawal process is not possible, the process proceeds to step S8.
In this example, since the withdrawal instruction notification T1 of the terminal B20b is received first, the withdrawal processing for the terminal B20b is possible, but the withdrawal instruction notification T2 is received later for the withdrawal processing of the terminal A20a. Therefore, withdrawal processing is not possible at present.

  In step S8, since the withdrawal process cannot be performed with the cash machine A10a, the highest priority is given when the withdrawal process cannot be performed with reference to the connection setting table for the cash machine recorded in the recording unit 14 of the cash machine A10a. Search for a cash machine. In this example, the cash machine B10b is detected.

  In step S9, the substitution instruction notification T3 is notified from the cash machine A10a to the cash machine B10b. The substitution instruction notification unit 11a of the main control unit 11 of the cash machine A10a generates a substitution instruction notification T3 in order to substitute the withdrawal process of the terminal A10a by the cash machine B10b having the highest priority. The substitution instruction notification T3 includes a communication command, an identification number of the substitution destination cash machine, an identification number of the notification source cash machine, and an identification number of the target terminal. In this step, the identification number of the cash machine B10b having the highest priority is set as the identification number of the cash machine, and the identification number of the cash machine A20a is set as the identification number of the target terminal. The substitution instruction notification T3 is transmitted to the network 30 via the communication control unit 13.

  In step S10, the cash machine B10b receives the substitute instruction notification T3. The substitution instruction notification T3 is received via the communication control unit 13 of the cash machine B10b, and the main control unit 11 acquires the identification number of the substitution destination cash machine, the identification number of the notification source cash machine, and the identification number of the target terminal.

  In step S11, it is determined whether the withdrawal process of the terminal A20a can be performed by the cash machine B10b. If the alternative permission notifying unit 11b of the main control unit 11 of the cash machine B10b confirms that the withdrawal process is not currently being performed on a terminal other than the terminal A20a, the withdrawal process is not performed on the other terminal. The process proceeds to step S12 and step S20.

  In step S12, the substitute permission notification T4 is returned from the cash machine B10b to the cash machine A10a. The substitution permission notification unit 11b of the main control unit 11 of the cash machine B10b generates a substitution permission notification T4 to instruct that the cash machine A10a can withdraw money. The substitution permission notification T4 includes at least a communication command, a substitution destination cash machine identification number, a notification destination cash machine identification number, and substitution permission information. The identification number of the alternative cash machine is its own identification number, and the alternative permission information is a flag indicating whether or not it is permitted. For example, “1” is recorded if permitted, and “0” is recorded if not permitted. In this example, the identification number of the cash machine B10b is set as the identification number of the substitution destination cash machine, the identification number of the cash machine A10a is set as the identification number of the notification destination cash machine, and "1" is set as the substitution permission information. Further, the substitution permission notification T4 is transmitted from the network 30 via the communication control unit 13.

  In step S13, the cash machine A10a receives the substitution permission notification T4. The substitution permission notification T4 is received via the communication control unit 13 of the cash machine A10a, and the main control unit 11 acquires the identification number of the substitution destination cash machine, the identification number of the notification destination cash machine, and the substitution permission information.

  In step S14, the cash machine A10a confirms the identification number of the substitution destination cash machine, the identification number of the notification destination cash machine, and the substitution permission information of the substitution permission notification T4. If the replacement permission is not granted, the cash machine 10 having the next highest priority is further searched for a cash machine 10 that can be replaced again.

  In step S15, the cash machine A10a returns to the terminal A20a that the cash machine B10b withdraws money. The terminal replacement permission notification unit 11c of the main control unit 11 of the cash machine A10a generates a replacement reply notification T5 (terminal replacement permission notification) to indicate that the cash machine B10b can withdraw money. The alternative reply notification T5 includes a communication command, a cash machine identification number, and a notification destination terminal identification number. The identification number of the cash machine is the identification number of the cash machine that performs the withdrawal process instead. In this example, the identification number of the cash machine B10b is set to the identification number of the cash machine. The alternative reply notification T5 is transmitted from the network 30 via the communication control unit 13.

  In step S16, the terminal A 20a receives the alternative reply notification T5. When receiving the alternative reply notification T5 via the communication control unit 13, the main control unit 21 of the terminal A20a notifies the display / operation unit 17 that the withdrawal destination is the cash machine B10b. For example, the display or voice guidance is made such that “withdraw cash with cash machine B10b”.

Next, in step S17, the cash machine A10a normally completes the withdrawal process of the terminal B20b.
In step S18, the cash machine A10a notifies the terminal B20b of the completion of the withdrawal process for the terminal B20b. The main control unit 11 of the cash machine A10a generates a withdrawal completion notification T6 in order to notify that the withdrawal process is completed at the cash machine A10a. The withdrawal completion notification T6 includes at least a communication command and withdrawal completion information. For example, “1” is set if it is completed, and “0” is set if it is not completed. The withdrawal completion notification T6 is transmitted from the network 30 via the communication control unit 13.

  In step S19, the terminal B 20b receives the withdrawal completion notification T6. When receiving the withdrawal completion notification T6 via the communication control unit 13, the main control unit 21 of the terminal B 20b notifies the display / operation unit 17 that the withdrawal process has been completed to the operator. For example, a message “voice withdrawal process is complete” is displayed or voice guidance is given.

In step S20, the cash machine B10b normally completes the withdrawal process of the terminal A20a.
In step S21, the cash machine B10b notifies the terminal A20a of the completion of the withdrawal process for the terminal A20a. The main control unit 11 of the cash machine B10b generates a withdrawal completion notification T7 as described in step S7 in order to notify that the withdrawal process is completed in the cash machine B10b, and the network via the communication control unit 13 30.

  In step S22, the terminal A 20a receives the withdrawal completion notification T7. When the main control unit 21 of the terminal A20a receives the withdrawal completion notification T7 via the communication control unit 13, the main control unit 21 notifies the display / operation unit 17 that the withdrawal processing is completed to the operator. For example, a message “voice withdrawal process is complete” is displayed or voice guidance is given.

  With the above configuration, you can withdraw money from other cash machines and receive efficient operations even if you receive withdrawal processing from two terminals at the same time, or even if you receive withdrawal processing during processing. Can be.

(Example 2)
In Example 2, when the cash machine to be used is empty, a cash machine with a high priority is searched for and automatically connected to an alternative cash machine.

(Constitution)
When the alternative instruction notifying unit 11a receives a withdrawal instruction notification, the storage unit that stores banknotes and coins is in an empty state where all or any one banknote and coins are empty. In order to substitute, a substitute instruction notification is generated.

(When a cash machine is empty, it automatically substitutes for another cash machine)
FIG. 6 shows a communication flow of processing for automatically selecting another cash machine when empty (insufficiency of banknotes and coins) occurs in the cash machine. The cash machine A10a in FIG. 6 is normally connected to the terminals 20a and 20b, and the cash machine 10b is normally connected to the terminals 20c and 20d.

The next setting is executed before the process proceeds to steps S1 and S1 ′.
The connectable cash machine 10 is registered in the recording unit 24 of each terminal 20. At this time, priority is added and registered. Normally, control is performed by connecting to the cash machine having the highest priority. An alternative cash machine 10 is registered in the recording unit 14 of each cash machine 10. When the cash machine 10 is in use, it searches for a cash machine that can be replaced in descending order of priority and automatically connects it.

  Next, the identification number (for example, IP address) of the cash machine 10 is set and stored in the recording unit 14 of the cash machine 10. Also, the recording unit 24 of the terminal 20 stores the identification number of the cash machine 10 and the setting information of the first station and the second station. At startup based on this setting, each terminal 20 is logically connected to the set cash machine 10.

In steps S1 and S1 ′, the association between the terminal 20 and the cash machine 10 is completed as the process starts.
In step S61, the cash machine B10b detects the occurrence of empty (no withdrawal). It is detected that there is no bill or coin in the storage unit from the mechanical unit 16 of the cash machine B10b via the mechanical control unit 15 (empty). The empty state includes a state in which there are no banknotes or coins stored in the storage unit, a state in which there is no one or two or more banknotes or coins stored in the storage unit, and a predetermined banknote or coin is stored in the storage unit. It is in a state that is not in the storage section.

  In step S62, a withdrawal instruction notification T20 is output from the terminal D20d to the cash machine B10b. As described in steps S2 and S5, the withdrawal instruction notification T20 is generated, and the withdrawal instruction notification T20 is notified from the terminal D20d to the empty cash machine B10b. The withdrawal instruction notification T20 includes a communication command, an identification number of the destination cash machine B10b, an identification number of the notification source terminal D20d, and withdrawal information.

  In step S63, the cash machine B10b receives the withdrawal instruction notification T20. As described in steps S3 and S6, the withdrawal instruction notification T20 is received, and the identification number of the notification destination cash machine B10b, the identification number of the notification source terminal D20d, and withdrawal information are acquired.

  In step S64, it is determined whether the alternative instruction notifying unit 11a of the cash machine B10b can execute the withdrawal process from the terminal D20d. Here, it is determined whether or not it is a withdrawal instruction that can be withdrawn in an empty state where there is no one or two or more banknotes or coins stored in the storage unit. However, if it is in an empty state (a state in which all banknotes or coins are not in the storage unit or a state in which no predetermined banknotes or coins are in the storage unit), the process of step S64 may not be performed.

  Next, with reference to the cash machine connection setting table recorded in the recording unit 14 of the cash machine B10b, the cash machine having the highest priority is searched when the withdrawal process cannot be performed. In this example, the cash machine A10a is detected.

  In step S65, as described in step S9, the substitution instruction notification T21 is generated by the substitution instruction notification unit 11a of the main control unit 11 of the confirmation cash machine B10b. The substitution instruction notification T21 includes a communication command, an identification number of the substitution destination cash machine, an identification number of the notification source cash machine, and an identification number of the target terminal. In this step, the identification number of the cash machine A10a having the highest priority is set as the identification number of the cash machine, and the identification number of the cash machine D20d is set as the identification number of the target terminal.

In step S66, as described in step S10, the cash machine A10a receives the substitute instruction notification T21.
In step S67, as described in step S11, it is determined whether the cash machine A10a can perform the withdrawal process of the terminal D20d. If the withdrawal process is not performed in the other terminal, the process proceeds to step S68 and step S73.

  In step S68, as described in step S12, the substitute permission notification T22 is returned from the cash machine A10a to the cash machine B10b. In this example, the identification number of the cash machine A10a is set as the identification number of the substitution destination cash machine, the identification number of the cash machine B10b is set as the identification number of the notification destination cash machine, and “1” is set as the substitution permission information.

In step S69, the withdrawal disabled state continues.
In step S70, as described in step S13, the cash machine A10a receives the substitution permission notification T22. Then, the cash machine A10a confirms the identification number of the substitution destination cash machine, the identification number of the notification destination cash machine, and the substitution permission information of the substitution permission notification T4.

  In step S71, as described in step S15, the cash machine B10b sends back an alternative reply notification T23 (terminal alternative permission notice) to the terminal D10d that the cash machine A10a withdraws money. In this example, the identification number of the cash machine A10a is set as the identification number of the cash machine in the alternative reply notification T23.

In step S72, as described in step S16, the terminal B10b receives the alternative reply notification T23, and displays or voice-guides “I will withdraw money at the cash machine A10a”.
In steps S73 and S74, the withdrawal process is completed for the terminal D20d.

In step S75, as described in step S21, the cash machine A10a notifies the terminal D20d of the withdrawal completion notification T24 to the terminal D20d of the completion of the withdrawal process for the terminal D20d.
In step S76, as described in step S22, the terminal D10d receives the withdrawal completion notification T24 and notifies the operator that the withdrawal process has been completed. For example, a message “voice withdrawal process is complete” is displayed or voice guidance is given.

With the configuration as described above, when the cash machine is empty, it is possible to withdraw money from another cash machine and to enable efficient operation.
In addition, although Example 2 demonstrated the case where empty generate | occur | produced, if a cash machine is communicable and can detect the failure and abnormality of an apparatus, it will process as if empty occurred and cash will be processed. The machine can be replaced.

Example 3
In the first embodiment, when the cash machine receives a plurality of withdrawal instructions from a plurality of terminals, the withdrawal process is preferentially performed from the terminal that first received the withdrawal instruction notification, and the withdrawal processing of other terminals is performed. Processed by other cash machines.

  In the third embodiment, when a plurality of withdrawal instructions are received from a plurality of terminals, the cash machine records a plurality of withdrawal instructions in the recording unit 14. Then, the number of withdrawals of banknotes and coins instructed by the withdrawal instruction is subtracted from the actual number of banknotes and coins actually stored in the storage unit of the cash machine to calculate the possible number of withdrawals. Record in the counter table. In addition, a terminal with a withdrawal limit of 0 is notified of a withdrawal amount shortage error, and a cash machine that can be connected is searched and automatically connected so that withdrawal can be made with another cash machine.

(Constitution)
When the cash machine is in a withdrawal process when receiving the withdrawal instruction notification, the alternative instruction notification unit 11a includes information regarding the notification source terminal included in the withdrawal instruction notification and the banknotes and coins for each notification source terminal. Add the number of withdrawals and record the number of additions. Then, the actual number of bills and coins stored in the storage unit is compared with the added number, and when the added number is smaller than the actual number, the withdrawal process is sequentially performed, and it is determined that the added number is larger than the actual number. An alternative instruction notification is generated to replace the terminal withdrawal process with another cash machine.

(Process to detect the empty of the cash machine by calculation and automatically replace it with another cash machine)
7A and 7B show a communication flow of a process of detecting an empty based on a withdrawal reservation of a cash machine and automatically substituting with another cash machine. The cash machine A10a in FIG. 7A is normally connected to the terminals 20a and 20b, and the cash machine 10b is normally connected to the terminals 20c and 20d.

The following settings are executed before the process proceeds to steps S81 and S81 ′.
The connectable cash machine 10 is registered in the recording unit 24 of each terminal 20. At this time, priority is added and registered. Normally, control is performed by connecting to the cash machine having the highest priority. An alternative cash machine 10 is registered in the recording unit 14 of each cash machine 10. When the cash machine 10 is in use, it searches for a cash machine that can be replaced in descending order of priority and automatically connects it.

  Next, the identification number (for example, IP address) of the cash machine 10 is set and stored in the recording unit 14 of the cash machine 10. Also, the recording unit 24 of the terminal 20 stores the identification number of the cash machine 10 and the setting information of the first station and the second station. At startup based on this setting, each terminal 20 is logically connected to the set cash machine 10.

In steps S81 and S81 ′, the association between the terminal 20 and the cash machine 10 is completed as the process starts.
In steps S82, S85, S88, and S91, withdrawal instruction notifications T31, T32, T33, and T34 are output from the terminal A20a, terminal B20b, terminal C20c, and terminal D20d to the cash machine A10a. As described in steps S2, S5, etc., withdrawal instruction notifications T31, T32, T33, and T34 are generated by the terminals A20a, B20b, C20c, and D20d, respectively, and a withdrawal instruction notification is issued to the cash machine A10a. T31, T32, T33, and T34 are notified. The withdrawal instruction notification T31 includes a communication command, an identification number of the notification destination cash machine A10b, an identification number of the notification source terminal A20a, and withdrawal information. The withdrawal instruction notification T32 includes a communication command, an identification number of the notification destination cash machine A10a, an identification number of the notification source terminal B20b, and withdrawal information. The withdrawal instruction notification T33 includes a communication command, an identification number of the notification destination cash machine A10a, an identification number of the notification source terminal C20c, and withdrawal information. The withdrawal instruction notification T34 includes a communication command, an identification number of the notification destination cash machine A10a, an identification number of the notification source terminal D20d, and withdrawal information.

  In steps S83, S86, S89, and S92, as described in steps S3 and S6, etc., the withdrawal instruction notifications T31, T32, T33, and T34 are received respectively, and the identification number of the notification destination cash machine A10a and the notification source terminal 20 are received. Each ID number and withdrawal information are acquired. The withdrawal information of each terminal 20 is recorded in the recording unit 14.

  In step S84, the number of banknotes and coins to be dispensed by the terminal A 20a is calculated based on the withdrawal instruction content. The number of withdrawals of banknotes and coins instructed by the withdrawal instruction notification is subtracted from the actual number of banknotes and coins actually stored in the storage unit of the cash machine to calculate the possible withdrawal number, and the stored number counter Record on the table.

  In this example, description will be made using one type of banknote. For example, it is assumed that there are currently 100 banknotes in the storage unit of the cash machine A10a, and the number of withdrawals instructed for withdrawal is 50. The possible withdrawal number is calculated by the substitution instruction notifying unit 11a of the main control unit 11 as follows, and the actual number 100 sheets−the withdrawal number 50 sheets = the withdrawal possible number 50 sheets is calculated, and the possible withdrawal number 50 sheets. Is recorded in the “number of withdrawals” in the stored number counter table of the recording unit 14. Further, it is determined whether or not the number of withdrawals is 0. If not, the process proceeds to the next step. In addition, cash machine A10a can respond to the withdrawal corresponding to terminal A20a now.

  In step S87, the withdrawal possible number is calculated as described in step S84. In this example, it is assumed that there are currently 50 banknotes in the storage unit of the cash machine A10a, and the number of withdrawals instructed for withdrawal is 30. The possible withdrawal amount is calculated by the substitution instruction notifying unit 11a of the main control unit 11 as follows, and the actual number of sheets is calculated as 50-the number of withdrawals of 30 = 20 possible withdrawals. Is recorded in the “number of withdrawals” in the stored number counter table of the recording unit 14. Further, it is determined whether or not the number of withdrawals is 0. If not, the process proceeds to the next step. In addition, cash machine A10a can respond to the withdrawal corresponding to terminal B20b.

  In step S90, the possible number of withdrawals is calculated as described in steps S84 and S87. In this example, it is assumed that there are currently 20 banknotes in the storage unit of the cash machine A10a, and the number of withdrawals instructed to be withdrawn is 20. The possible withdrawal amount is calculated by the substitution instruction notifying unit 11a of the main control unit 11 as follows, and the actual number 20 pieces−the withdrawal number 20 pieces = the withdrawal possible number 0 pieces is calculated, and the withdrawal possible number 0 pieces. Is recorded in the “number of withdrawals” in the stored number counter table of the recording unit 14. Further, it is determined whether or not the number of possible withdrawals is 0, and it is detected that the possible number of withdrawals is 0. In addition, cash machine A10a can respond to the withdrawal of terminal C20c now.

  In step S93, since there are currently 0 banknotes in the storage unit of the cash machine A10a and the number of withdrawals instructed to be withdrawn is 50, the current cash machine A10a supports the withdrawal corresponding to the terminal D20d. It is detected that it cannot be done.

  In step S94, with reference to the cash machine connection setting table recorded in the recording unit 14 of the cash machine A 10a, the cash machine having the highest priority is searched when the withdrawal process cannot be performed. In this example, the cash machine A10a is detected.

  In step S95, as described in step S9, the main control unit 11 of the confirmation cash machine A10a generates an alternative instruction notification T36. The substitution instruction notification T36 includes a communication command, an identification number of the substitution destination cash machine, an identification number of the notification source cash machine, and an identification number of the target terminal. In this step, the identification number of the cash machine B10b having the highest priority is set as the identification number of the cash machine, and the identification number of the cash machine D20d is set as the identification number of the target terminal.

In step S96, as described in step S10, the cash machine B10b receives the substitute instruction notification T36.
In step S97, as described in step S11, it is determined whether the cash dispenser B10b can perform the withdrawal process of the terminal D20d. If the withdrawal process is not performed in the other terminal, the process proceeds to step S98 and step S105.

  In step S98, as described in step S12, the substitute permission notification T37 is returned from the cash machine B10b to the cash machine A10a. In this example, the identification number of the cash machine B10b is set as the identification number of the substitution destination cash machine, the identification number of the cash machine A10a is set as the identification number of the notification destination cash machine, and "1" is set as the substitution permission information.

In step S99, the withdrawal process of terminal A10a is completed.
In step S100, the cash machine A10a notifies the terminal A20a of the completion of the withdrawal process for the terminal A20a to the terminal A20a.

  In step S101, the terminal A10a receives the withdrawal completion notification T35, and notifies the operator that the withdrawal process has been completed. For example, a message “voice withdrawal process is complete” is displayed or voice guidance is given.

  In Step S102, as described in Step S13, the cash machine A10a receives the substitution permission notification T37. Then, the cash machine A10a confirms the identification number of the substitution destination cash machine, the identification number of the notification destination cash machine, and the substitution permission information of the substitution permission notification T37.

  In step S103, as described in step S15, the cash machine A10a returns a substitute reply notification T38 (terminal substitute permission notice) to the terminal D10d that the cash machine B10b withdraws money. In this example, the identification number of the cash machine B10b is set as the identification number of the cash machine in the alternative reply notification T38.

In step S104, as described in step S16, the terminal D10d receives the alternative reply notification T38, and displays or voice-guides that “I will withdraw money at the cash machine B10b”.
In steps S105 to S116, as described in the first and second embodiments, the withdrawal process of each terminal is processed by the cash machines A10a and B10b.

With the configuration as described above, the empty of the current cash machine can be detected by calculation and automatically replaced with another cash machine, and efficient operation can be enabled.
The present invention is not limited to the above-described embodiment, and various improvements and modifications can be made without departing from the gist of the present invention.

10 Cash machine 10a Cash machine A
10b Cash machine B
10c Cash machine C
DESCRIPTION OF SYMBOLS 11 Control part 11a Replacement instruction notification part 11b Replacement permission notification part 11c Replacement permission notification part for terminal 12 Display / control part 13 Communication control part 14 Recording part 15 Mechanical control part 16 Mechanical part 17 Display / operation part 20 Terminal 20a Terminal A
20b Terminal B
20c Terminal C
20d Terminal D
20e Terminal E
21 Control Unit 22 Operation Control Unit 22 Display / Control Unit 23 Communication Control Unit 24 Recording Unit 25 Display / Operation Unit 30 Network

Claims (4)

A plurality of cash machines connected to a plurality of terminals via a network and performing a withdrawal process of banknotes and coins by a withdrawal instruction notification transmitted from the terminal,
When the withdrawal instruction notification is received by the communication control unit, it is determined whether the withdrawal process is in progress, and when the withdrawal process is being performed, in order to substitute the withdrawal process with another cash machine, A substitute cash machine for substituting the recorded withdrawal process is determined in accordance with the priority order, a substitute instruction notification for instructing substitution to the substitute cash machine is generated, and the substitute instruction notification is transmitted to the communication control unit An alternative instruction notification unit;
When the communication control unit receives the substitute instruction notification from the cash machine of the notification source, it determines whether the withdrawal process is in progress, and when the withdrawal process is in progress, the notification source destination indicates that the withdrawal process is in progress. Generate an alternative permission notice to notify the cash machine, generate an alternative permission notice notifying that the withdrawal process is permitted when the withdrawal process is possible, and send the alternative permission notice to the communication control unit An alternative permission notification section;
A terminal that determines whether substitution is permitted when the communication control unit receives the substitution permission notification, and when substitution is permitted, notifies the substitution cash machine that performs a withdrawal process to a terminal that issues a withdrawal instruction Generating a substitute permission notification for the terminal, sending the substitute permission notification for the terminal to the terminal of the withdrawal instruction source, and sending the substitute permission notification for the terminal to the communication control unit;
A cash machine comprising: The alternative instruction notification unit
When receiving the withdrawal instruction notification, the storage unit for storing banknotes and coins is in an empty state where all or any one banknote and coins are empty, so that other cash machines can replace the withdrawal process, The cash machine according to claim 1, wherein the substitute instruction notification is generated. The alternative instruction notification unit
When the cash machine is in a withdrawal process when receiving the withdrawal instruction notification, information on the notification source terminal included in the withdrawal instruction notification and the number of banknotes and the number of withdrawals for each coin of the notification source terminal Add each to record the number of additions,
Compare the actual number of banknotes and coins stored in the storage unit with the added number, respectively, and when the added number is less than the actual number, perform a withdrawal process sequentially,
2. The cash machine according to claim 1, wherein the withdrawal process of the terminal that is determined that the added number is greater than the actual number generates the substitution instruction notification to be substituted by another cash machine. A control method of a plurality of cash machines connected to a plurality of terminals via a network and performing a withdrawal process of banknotes and coins by a withdrawal instruction notification transmitted from the terminal,
When the first cash machine receives the withdrawal instruction notification, the first cash machine determines whether the withdrawal process is in progress, and when the withdrawal process is in progress, in order to replace the withdrawal process with another cash machine in advance, Determining a second cash machine for substituting the withdrawal process recorded in the recording unit in accordance with a priority order, generating a substitution instruction notification instructing substitution to the second cash machine, and generating the second cash machine Send the alternate instruction notification to
When the second cash machine is received from the first cash machine by the communication control unit, it is determined whether the withdrawal process is in progress, and when the withdrawal process is in progress, the withdrawal process is in progress. Generating an alternative permission notice for notifying the first cash machine, and generating an alternative permission notice notifying that the withdrawal process is permitted when the withdrawal process is possible, and Reply to the first cash machine,
The first cash machine determines whether substitution is permitted when the substitution permission notice is received, and when the substitution is permitted, the second cash performs a withdrawal process on a terminal of a withdrawal instruction source. Generating a substitute authorization notification for a terminal notifying the machine, and returning the substitute authorization notice for the terminal to the terminal of the withdrawal instruction source,
A cash machine control method.

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