JP2020009380A - Passbook transaction processing system, automatic transaction device, passbook transaction method and passbook transaction program - Google Patents

Abstract

To provide a passbook transaction processing system which makes a reservation for reissuing a passbook and performs guidance about a passbook handling device capable of reissuing the passbook when MS data of the passbook cannot be restored by the passbook handling device such as an ATM.SOLUTION: A passbook transaction processing system 100 comprises: an automatic transaction device 1 for performing transactions by using a passbook; and a host server 3 which is connected in a transaction-capable manner with the automatic transaction device 1 via a communication line. The automatic transaction device 1 comprises: a reservation reception part 101 for receiving a reservation for reissuing a passbook when MS data of the passbook is abnormal; and a reservation information transmission part 102 for transmitting reservation information including account information of the passbook of which reservation for reissuing has been received by the reservation reception part 101 to the host server 3. The host server 3 comprises: a search part 302 for searching for a passbook carry-over machine 2 capable of reissuing the passbook when the reservation information is received from the automatic transaction device 1; and a guidance information transmission part 303 for transmitting guidance information for performing guidance about the searched passbook carry-over machine 2 which is capable of reissuing the passbook to the automatic transaction device 1.SELECTED DRAWING: Figure 9

Description

  The present invention relates to a passbook transaction processing system, an automatic transaction device, a passbook transaction method, and a passbook transaction program.

  2. Description of the Related Art Conventionally, magnetic stripe data (hereinafter, referred to as “MS”) of a transaction passbook (hereinafter, referred to as “passbook”) used in an automatic transaction apparatus such as an ATM (Automatic Teller Machine) widely used widely in financial institutions and the like. magnetic stripe) data), data such as bank names, branch names, account numbers and balances are recorded. If the MS data of the passbook is destroyed, the passbook cannot be used in ATM. In this case, it is necessary to repair the MS data of the destroyed passbook using an ATM or the like that can repair the MS data, or to repair the data using a terminal such as a financial institution. There has been proposed an ATM which acquires information necessary for restoring MS data when the passbook MS data is destroyed, and restores the MS data based on the acquired information (for example, see Patent Document 1). ).

Japanese Patent No. 5666430

  In a conventional ATM or the like, even when the MS data of the passbook is restored, the MS data cannot be restored due to physical factors or the like, and the passbook transaction may not be completed. In this case, the customer needs to try restoring the passbook MS data again at the ATM, or bring the passbook to the counter and have the passbook repair the passbook MS data.

  However, there are cases where the data cannot be recovered even if you try to recover the MS data again. In this case, the customer must bring the passbook to the counter and carry out the procedure, but the convenience of the counter is limited due to the limited business hours. bad.

  SUMMARY OF THE INVENTION In view of the above-described problems, the present invention is to make a reservation for re-issuing a passbook and to provide information on a passbook re-issueable passbook handling device when the passbook MS data cannot be restored by an ATM or other passbook handling device. With the goal.

  In order to achieve the above object, the present invention provides a passbook transaction processing system comprising: an automatic transaction device for performing transactions using a passbook; and a host server connected to the automatic transaction device via a communication line so as to be transactable. When the magnetic stripe data of the passbook is abnormal, the apparatus includes: a reservation receiving unit that receives a reservation for reissuing the passbook; and a reservation that includes account information of the passbook that has received a reissue reservation by the reservation receiving unit. A reservation information transmitting unit that transmits information to the host server, wherein the host server, upon receiving the reservation information from the automatic transaction device, searches for a passbook handling device that can reissue a passbook; A guide information transmitting unit for transmitting to the automatic transaction apparatus guide information for guiding the retrieved passbook handling device capable of reissuing the passbook. .

  Further, the present invention is an automatic transaction device which is connected to a host server via a communication line so as to be transactable and conducts transactions with a passbook, and when the magnetic stripe data of the passbook is abnormal, a reservation for reissuing the passbook. A reservation receiving unit that receives reservation information, a reservation information transmitting unit that transmits reservation information including account information of the passbook that has received a reissue reservation to the host server, and the host server based on the reservation information. Receiving guide information for guiding the passbook handling device capable of re-issuing the passbook retrieved from the host server, the guide unit for guiding the passbook handling device capable of re-issuing the passbook based on the guide information. It is characterized by.

  The present invention also relates to a passbook transaction method executed in a passbook transaction processing system including an automatic transaction device for performing transactions by a passbook, and a host server connected to the automatic transaction device via a communication line so that the passbook can be traded. When the magnetic stripe data is abnormal, the automatic transaction apparatus accepts a reservation for re-issuing the passbook, and transmits reservation information including account information of the passbook having accepted the re-issuing reservation to the host server. Receiving the reservation information from the passbook handling device, the host server searches for a passbook reissueable passbook handling device, and provides the guide information for guiding the searched passbook reissueable passbook handling device to the passbook handling device. It is transmitted to an automatic transaction device.

  Further, the present invention provides a computer of an automatic transaction device, which is connected to a host server via a communication line so as to be able to transact, and conducts transactions by passbook, when the magnetic stripe data of the passbook is abnormal, a reservation for reissuing the passbook. And transmits to the host server reservation information including account information of the passbook that has accepted the reissue reservation, and a passbook handling apparatus capable of reissuing a passbook searched in the host server based on the reservation information. Upon receiving the guidance information to be guided from the host server, a process of guiding the passbook handling device capable of reissuing a passbook based on the guidance information is executed.

  ADVANTAGE OF THE INVENTION According to this invention, when the passbook handling apparatus, such as ATM, cannot restore the MS data of a passbook, it can reserve the reissue of a passbook, and can guide the passbook handling apparatus which can reissue a passbook.

It is a figure showing an example of passbook transaction processing system 100 concerning this embodiment. FIG. 3 is a block diagram illustrating an example of a hardware configuration of the ATM 1. It is a block diagram which shows an example of the hardware constitutions of the passbook carry-over machine 2. FIG. 3 is a block diagram illustrating an example of a hardware configuration of a host server 3. FIG. 4 is a diagram showing an example of an ATM store information table stored in a host server 3. FIG. 4 is a diagram showing an example of a customer information table stored in a host server 3. FIG. 4 is a diagram showing an example of a passbook reissue reservation table stored in a host server 3. FIG. 4 is a diagram showing an example of an account information table stored in a host server 3. FIG. 2 is a diagram illustrating an example of a functional configuration of an ATM 1, a passbook carry-over machine 2, and a host server 3 that constitute the passbook transaction processing system 100 according to the first embodiment. FIG. 5 is a diagram showing an example of a passbook reissued voucher 500 issued by a voucher issuing unit 104. It is a flow chart which shows an example of passbook MS data restoration processing of a 1st embodiment which passbook transaction processing system 100 performs when a customer trades with ATM1. It is a flowchart which shows an example of the passbook reissue reservation processing of 1st Embodiment which the passbook transaction processing system 100 performs when a customer transacts with ATM1. It is a flowchart which shows an example of the passbook reissue reservation processing of 1st Embodiment which the passbook transaction processing system 100 performs when a customer transacts with ATM1. FIG. 4 is a diagram illustrating an example of a display screen displayed on a display unit 12 of the ATM 1. FIG. 4 is a diagram illustrating an example of a display screen displayed on a display unit 12 of the ATM 1. It is a flowchart which shows an example of the passbook reissue process which the passbook carry-over machine 2 performs at the time of passbook reissue. It is a figure showing an example of a display screen displayed on indicator 22 of passbook carryover machine 2. It is a flowchart which shows an example of the passbook reissue processing of 2nd Embodiment which the ATM4 which can be reissued when a passbook is reissued. It is a flowchart which shows an example of the passbook reissue processing of 2nd Embodiment which the ATM4 which can be reissued when a passbook is reissued. FIG. 4 is a diagram illustrating an example of a display screen displayed on a display unit 12 of the ATM 4. FIG. 4 is a diagram illustrating an example of a display screen displayed on a display unit 12 of the ATM 4.

<First embodiment>
Hereinafter, the first embodiment of the present invention will be described in detail.

  FIG. 1 is a diagram illustrating an example of a passbook transaction processing system 100 according to the present embodiment. As shown in FIG. 1, the passbook transaction processing system 100 has an ATM 1, a passbook carry-over machine 2, a host server 3, and an ATM 4. These units are communicably connected to each other via a network N of a closed network such as a dedicated line or a VPN (Virtual Private Network). The passbook transaction processing system 100 may include another device or server not shown in FIG.

  The ATM 1 is a device that executes various transactions such as deposit, withdrawal, transfer, and balance inquiry using a card such as a bankbook, cash card, or credit card. The ATM 1 is also called an automatic teller machine. The ATM 1 is an example of an automatic transaction apparatus that can restore MS data in a passbook. In the following description, an ATM 1 will be described as a representative example of an automatic transaction apparatus that can repair MS data in a passbook. In the present embodiment, the ATM 1 is described as an automatic transaction apparatus that cannot reissue a passbook.

  The card used in the ATM 1 is, for example, a bank card that stores information on a customer's bank account in MS data, an IC chip, or the like. The record data stored in the bank card includes a bank code, a store number, an account, an account number, and the like. The passbook used in the ATM 1 is, for example, a transaction passbook that stores information on a customer's bank account in MS data. The record data stored in the transaction passbook includes account information such as a bank code, a store number, an account, and an account number. The ATM 4 is an example of a passbook handling device capable of reissuing a passbook. The ATM 4 will be described in a second embodiment described later.

  FIG. 2 is a block diagram illustrating an example of a hardware configuration of the ATM 1. The ATM 1 includes an ATM control unit 10, a storage unit 11, a display unit 12, an input unit 13, a wireless communication unit 14, a passbook processing unit 15, a card processing unit 16, a bill processing unit 17, a coin processing unit 18, and a communication unit 19. Have. The ATM 1 may have another circuit configuration not shown in FIG.

  The ATM control unit 10 controls the entire ATM 1 and has a CPU (Central Processing Unit) (not shown) for reading a program and executing a control process. The storage unit 11 includes a random access memory (RAM), a read only memory (ROM), a hard disk drive (HDD), and the like. The storage unit 11 stores a program executed by the ATM control unit 10, display screen data, and other various data. The storage unit 11 provides a work area when the ATM control unit 10 executes a program.

  The display unit 12 is, for example, an LCD (Liquid Crystal Display), and displays an operation screen, a display screen, a menu screen, a guide screen for operation instructions, and the like to the customer according to an instruction from the ATM control unit 10. The input unit 13 is a touch panel integrated with the display unit 12, and the customer inputs and selects a type of transaction, a transfer destination, a transfer source, a transfer amount, a password, a deposit / withdrawal amount, and the like. The information is notified to the ATM control unit 10.

  The wireless communication unit 14 is a communication interface that performs close proximity wireless communication such as NFC or Felica under the control of the ATM control unit 10. The wireless communication unit 14 is provided, for example, near the display unit 12 of the ATM 1 housing.

  The passbook processing unit 15 includes a passbook transport path for transporting the passbook inserted into the passbook entrance, a printing unit for printing transaction details on the passbook, and an MS recording and reproducing unit for reading and writing MS data attached to the passbook. An MS data restoration unit for restoring the MS data attached to the passbook, and a print information detection unit for detecting the number of pages and the number of lines of the transaction content printed on the passbook. The passbook processing unit 15 has a passbook sensor for detecting a passbook at the passbook entry / exit. Notice.

  The card processing unit 16 reads and writes MS data attached to a magnetic card, and a card transport path for transporting a card inserted into the card slot or ejecting the card to the card slot. It has an MS recording / reproducing unit and a memory recording / reproducing unit for reading / writing from / to a memory of an IC card. The card processing unit 16 has a card sensor for detecting a card at a card entrance / exit, and the card processing unit 16 detects insertion of the card or removal of the ejected card by the card sensor, and notifies the ATM control unit 10.

  The bill processing unit 17 includes a temporary holding unit that temporarily stores bills, a bill discriminating unit that discriminates authenticity of bills, a bill stacker that stores bills by type, and forgets to take after releasing the shutter of the bill entrance and exit. A bill forgetting box for storing bills, a bill entrance / exit, a temporary holding unit, a bill discriminating unit, a bill stacker, and a transport path for carrying bills between the bill forgetting boxes. The bill processing unit 17 has a bill amount sensor that detects the amount of bills in the bill stacker, and the bill processing unit 17 detects the amount of bills in the bill stacker using the bill amount sensor and notifies the ATM control unit 10. I do.

  The coin processing unit 18 includes a coin discriminating unit for discriminating the authenticity of coins, a coin stacker for storing coins by type, a coin forgotten box for storing coins forgot after the shutter of the coin inlet / outlet is released, and a coin forgotten box. It has a transport path for transporting coins between the entrance and exit, a coin discriminator, a coin stacker, and a box for which coins have been forgotten. The coin processing unit 18 has a coin amount sensor for detecting the amount of coins in the coin stacker. The coin processing unit 18 detects the amount of coins in the coin stacker by the coin amount sensor and notifies the ATM control unit 10. I do.

  At the time of withdrawal processing, the banknote processing unit 17 and the coin processing unit 18 count the necessary banknotes and coins according to the instruction from the ATM control unit 10 and take out the banknotes and coins from the banknote stacker or coin stacker. It conveys and after conveyance, the shutter of a bill entrance and exit and a coin entrance and exit is opened. The forgotten bill box and the forgotten coin box are collectively referred to as a media storage. The communication unit 19 exchanges data (telegram) between the ATM 1 and the host server 3 through the network N.

  FIG. 3 is a block diagram illustrating an example of a hardware configuration of the passbook carry-over machine 2. The passbook carry-over machine 2 is an example of a passbook handling device capable of reissuing a passbook. The passbook carryover machine 2 includes a passbook carryover control unit 20, a storage unit 21, a display unit 22, an input unit 23, a passbook processing unit 24, and a communication unit 25. Further, the passbook carry-over machine 2 may have another circuit configuration not shown in FIG.

  The passbook carry-over machine control unit 20 controls the entire passbook carry-over machine 2 and has a CPU that reads a program and executes a control process. The storage unit 21 has a RAM, a ROM, an HDD, and the like. The storage unit 21 stores a program executed by the passbook carry-over machine control unit 20, display screen data, and other various data. Further, the storage unit 21 provides a work area when the passbook carry-over machine control unit 20 executes a program.

  The display unit 22 is, for example, an LCD, and displays an operation screen, a display screen, a menu screen, a guide screen for operation instructions, and the like to the customer according to an instruction of the passbook carry-over machine control unit 20. The input unit 23 is a touch panel integrated with the display unit 22. The customer inputs a selection of a transaction type, a passbook reissue receipt number, a password, and the like, and notifies the inputted information to the passbook carry-over machine control unit 20. Is done.

  The passbook processing unit 24 includes a passbook transport path for transporting the passbook inserted into the passbook entrance, a printing unit for printing transaction details on the passbook, and an MS recording / reproducing unit for reading and writing MS data attached to the passbook. An MS data restoring unit for restoring the MS data attached to the passbook, a print information detecting unit for detecting the number of pages and lines of the transaction content printed on the passbook, and a passbook stacker for storing the passbook before reissue. . Further, the passbook processing unit 24 has a passbook sensor for detecting a passbook at the passbook entry / exit. Notify 20. When the passbook is reissued, the passbook processing unit 24 takes out a new passbook from the passbook stacker in accordance with an instruction from the passbook carry-over machine control unit 20, prints the transaction content by the printing unit, and then conveys the passbook to the passbook entry / exit. Release the shutter. The communication unit 25 exchanges data (telegram) between the passbook carry-over machine 2 and the host server 3 via the network N.

  The host server 3 is a server device that executes processes related to various transactions of a bank. For example, when the host server 3 receives a processing request related to a transaction from the ATM 1, the host server 3 performs processing corresponding to the transaction, for example, deposit, withdrawal, transfer, Execute transfers and balance inquiries.

  FIG. 4 is a block diagram illustrating an example of a hardware configuration of the host server 3. As illustrated in FIG. 4, the host server 3 includes a host server control unit 30, a storage unit 31, a display unit 32, an input unit 33, and a communication unit 34. Further, the host server 3 may include other circuit elements not shown in FIG.

  The host server control unit 30 is a CPU or the like, and controls the entire operation of the host server 3 by expanding programs stored in the ROM or the HDD of the storage unit 31 into the RAM of the storage unit 31 and sequentially executing the programs. . The storage unit 31 is a RAM, a ROM, an HDD, or the like, and stores a program executed by the host server control unit 30, various setting information, and the like. The storage unit 31 stores various tables such as an ATM store information table, a customer information table, a passbook reissue reservation table, and an account information table, which will be described later.

  The display unit 32 is a display such as an LCD, for example, and displays various information on a screen under the control of the host server control unit 30. The input unit 33 is, for example, an input interface such as a keyboard and a mouse, and receives an operation input of an operator of the host server 3. The communication unit 34 performs communication via the closed network of the passbook transaction processing system 100 under the control of the host server control unit 30. The host server 3 transmits and receives data to and from the ATM 1 and the passbook carry-over machine 2 of the passbook transaction processing system 100 by performing communication by the communication unit 34.

  FIGS. 5 to 8 are diagrams illustrating examples of various tables stored in the storage unit 31 of the host server 3.

  FIG. 5 is a diagram showing an example of the ATM store information table stored in the host server 3. In the ATM store information table, information on the store number to which ATM1 belongs, information on the name of the branch to which ATM1 belongs, information on the store address of ATM1, information on the location where ATM1 is installed, information on the business hours of ATM1, and the ATM with a passbook Information on whether reissue is possible is included. The installation area of the ATM 1 indicates an area to which the store address of the ATM 1 belongs. For example, the same code is assigned to each of the nearby areas. The information as to whether the passbook can be reissued is appended with information as to whether the passbook can be reissued. Specifically, ATMs for which passbook reissuance is possible are marked with a triangle on the passbook reissue information, and ATMs for which passbook reissue is not possible are marked with an x for passbook reissue information. The ATM store information table may include other items not shown in FIG.

  FIG. 6 is a diagram illustrating an example of the customer information table stored in the host server 3. The customer information table includes customer information for each account information. In the example of FIG. 6, account number information is included as account information, and a customer address is included as customer information. The customer information table may include other items not shown in FIG.

FIG. 7 is a diagram illustrating an example of a passbook reissue reservation table stored in the host server 3. The passbook reissue reservation table contains, for each passbook reissue receipt number, account information, password information,
Store information is stored. In the example of FIG. 7, account number information is included as account information. The information on the passbook reissue receipt number is the receipt number when the host server 3 accepts the passbook reissue reservation. The account number information as the account information is information of an account number that receives an input at the time of a passbook MS data repair transaction described later. The information on the password is the information on the password for accepting an input at the time of the passbook MS data restoration transaction described later. The store number information is information on the store number of the ATM that has accepted the reservation for re-issuing the passbook. The passbook reissue reservation table may include other items not shown in FIG.

  FIG. 8 is a diagram illustrating an example of the account information table stored in the host server 3. The account information table stores a store number, an account number as account information, information on an account for the account number, information on a password for the account number, information on an account balance for the account number, and information on transaction printing for the account number. The transaction print information stores transaction date, transaction store, transaction details, transaction amount, account balance at the time of transaction, and other information. The account information table may include other items not shown in FIG.

  Next, the functional configurations of the ATM 1, the passbook carry-over machine 2, and the host server 3 that constitute the passbook transaction processing system 100 according to the present embodiment will be described. FIG. 9 is a diagram illustrating an example of a functional configuration of the ATM 1, the passbook carry-over machine 2, and the host server 3 that constitute the passbook transaction processing system 100 according to the first embodiment. The ATM control unit 10 of the ATM 1 includes at least a reservation receiving unit 101, a reservation information transmitting unit 102, a guide unit 103, and a voucher issuing unit 104. The passbook carryover control unit 20 of the passbook carryover machine 2 has at least a reissue information transmitting unit 201 and a passbook reissue unit 202. The host server control unit 30 of the host server 3 includes at least a reservation target receiving unit 301, a search unit 302, a guidance information transmitting unit 303, a carry-over information generating unit 304, and a carry-over information transmitting unit 305. The passbook transaction processing system 100 may have another functional configuration not shown in FIG.

  When the MS data of the passbook is abnormal, the reservation receiving unit 101 of the ATM 1 receives a reservation for reissuing the passbook. Specifically, the reservation accepting unit 101 accepts a reservation for reissuing a passbook when the MS data cannot be restored even though the MS data in the passbook has been restored.

  The reservation receiving unit 101 receives a passbook handling device around the current location as a passbook reissue store by the operator of the ATM1. Further, the reservation receiving unit 101 receives the passbook handling device around the operator (customer's address) as a passbook reissue store by the operator of the ATM 1. The reservation information transmitting unit 102 transmits to the host server 3 reservation information including the account information of the passbook for which the reservation receiving unit 101 has received the reissue reservation. When the reservation receiving unit 101 receives a passbook handling device near the current location as a passbook reissuing store, the reservation information transmitting unit 102 sends the reservation information to be transmitted to the host server 3 including information on the passbook handling device near the current location. Send. When the reservation receiving unit 101 receives a passbook handling device around the operator (customer's address) as a passbook reissue store, the reservation information transmitting unit 102 includes the operator (customer's address) in the transmitted reservation information. The information including the information on the peripheral passbook handling devices is transmitted to the host server 3.

  Upon receiving the reservation information from the ATM 1, the reservation target receiving unit 301 of the host server 3 numbers a passbook reissue reception number for each passbook account information based on the account information included in the reservation information. Then, the reservation target receiving unit 301 stores the passbook reissue reception number associated with the passbook account information in the passbook reissue reservation table of FIG. 7 as a passbook reissue reservation target.

  Upon receiving the reservation information from the ATM 1, the search unit 302 of the host server 3 refers to the ATM store information table in FIG. 7 to search for a passbook handling device that can reissue a passbook.

  When receiving the reservation information including the passbook handling device around the current location from the ATM 1, the search unit 302 searches for a passbook handling device capable of reissuing a passbook among the passbook handling devices around the current location included in the reservation information. When receiving the reservation information including the passbook handling device around the operator (customer's address) from the ATM 1, the search unit 302 retrieves the passbook from among the passbook handling devices around the operator (customer's address) included in the reservation information. Search for passbook handling devices that can be issued. The passbook re-issueable passbook handling device includes an ATM and a passbook carry-over machine. In the present embodiment, the passbook carry-over device 2 will be described as an example of the passbook reissueable passbook handle device.

  The guide information transmitting unit 303 includes the information of the passbook reissuing reception number assigned by the reservation target receiving unit 301 in the guide information for guiding the passbook reissuable passbook handling device searched in the ATM1, and transmits the information to the ATM1. The guide information transmitted by the guide information transmitting unit 303 includes information on business hours of the passbook handling device.

  Upon receiving the guide information from the host server 3, the guide unit 103 of the ATM 1 guides the passbook handling device capable of reissuing the passbook based on the guide information. Upon receiving the guidance information from the host server 3, the voucher issuing unit 104 prints the information of the passbook reissue acceptance number on the passbook reissue voucher 500 based on the guidance information. Then, the voucher issuing unit 104 issues the printed passbook reissue voucher 500 shown in FIG. FIG. 10 is a diagram showing an example of a passbook reissued voucher 500 issued by the voucher issuing unit 104. As shown in FIG. 10, the voucher issuing unit 104 adds, to the passbook reissue voucher 500, information on the transaction date and time, information on the passbook reissue acceptance number, information on the branch name of the passbook handling device that reissues the passbook, At least information on the address of the branch of the passbook handling apparatus for reissuing the passbook is printed.

  Upon receiving the passbook account information or the passbook reissue receipt number, the reissue information transmitting unit 201 of the passbook carry-over machine 2 transmits the accepted passbook account information or passbook reissue receipt number information to the host server.

  The carryover information generation unit 304 of the host server 3 generates passbook carryover information based on the passbook account information or the passbook reissue receipt number information transmitted from the reissue information transmission unit 201 of the passbook carryover machine 2. The carry-over information transmitting unit 305 of the host server 3 transmits the passbook carry-over information generated by the carry-over information generating unit 304 to the passbook carrying machine 2.

  The passbook reissuing unit 202 of the passbook carry-over machine 2 prints a new passbook based on the passbook carry information transmitted from the host server 3. Then, the passbook reissue unit 202 reissues the printed new passbook.

  Hereinafter, the flow of the passbook MS data restoration process and the passbook reissue reservation process of the first embodiment, which is executed by the passbook transaction processing system 100 when the customer makes a transaction with the ATM 1, will be described with reference to FIGS. I do. FIGS. 11 to 13 are flowcharts illustrating an example of the passbook MS data restoration process and the passbook reissue reservation process of the first embodiment, which are executed by the passbook transaction processing system 100 when a customer makes a transaction with the ATM 1. The processing of steps S11 to S28 in FIG. 11 is a flowchart illustrating an example of the passbook MS data restoration processing executed by the passbook transaction processing system 100 when the passbook MS data is restored. The processing in steps S29 in FIG. 12 to step S41 in FIG. 13 is a flowchart illustrating an example of passbook reissue reservation processing executed when the passbook transaction processing system 100 receives a passbook reissue reservation.

  First, the ATM control unit 10 of the ATM 1 accepts the insertion of a passbook (step S11), and reads the MS data attached to the passbook by the MS recording / reproducing unit. Then, the ATM control unit 10 determines whether reading of the MS data attached to the passbook is abnormal (step S12). If the reading of the MS data attached to the passbook is normal (NO in step S12), the ATM control unit 10 performs a normal transaction process (step S13). The normal transaction processing is the same as the known transaction processing by the ATM, and thus the description is omitted. If the reading of the MS data attached to the passbook is abnormal, that is, if the MS data is destroyed (YES in step S12), the ATM control unit 10 returns the inserted passbook (step S14). . Thereafter, the ATM control unit 10 displays a reception screen for MS data restoration on the display unit 12 as a display screen. On the screen for accepting the restoration of the MS data, a message indicating that the MS data could not be read and a button for accepting the execution of the restoration of the MS data are displayed.

  The ATM control unit 10 determines whether or not the selection to execute the MS data restoration has been received (Step S15). When the selection of the execution of the MS data restoration is not received (NO in step S15), the passbook MS data restoration process ends. When the selection of the execution of the MS data restoration is received (YES in step S15), the ATM control unit 10 displays a display screen for prompting the card insertion on the display unit 12, accepts the card insertion, and receives the account information from the card. Is read (step S16). Then, the ATM control unit 10 displays a display screen for prompting the input of a personal identification number on the display unit 12, and accepts the input of the personal identification number (step S17).

  The ATM control unit 10 displays on the display unit 12 a display screen for prompting input of account information on the passbook, and accepts input of account information on the passbook via the input unit 13 (step S18). The accepted account information includes information on the shop number, account number, and the like. Further, the ATM control unit 10 displays a display screen for prompting the input of the print information on the passbook on the display unit 12, and accepts the input of the print information on the passbook through the input unit 13 (step S19). The print information to be accepted includes a print page printed on the passbook, a print line, the number of pages and the number of lines of transaction details, and the like.

  The ATM control unit 10 displays an input content confirmation screen including the account information and the print information on the passbook input in step S18 and step S19 on the display unit 12 (step S20). The ATM control unit 10 releases the shutter of the passbook processing unit 15 and accepts the insertion of a passbook for which MS data is to be restored (step S21). Then, the ATM control unit 10 transmits a passbook MS repair transaction execution request message to the host server 3 (step S22). The transmitted passbook MS repair transaction execution request message includes account information, print information, password information, and the like.

  Upon receiving the passbook MS repair transaction execution request message from the ATM 1 (step S23), the host server control unit 30 of the host server 3 determines the validity of the request from the ATM 1. The determination of the validity of the request from the ATM 1 is stored in the storage unit 41 of the host server 3 and data such as account information, print information, and password information included in the received passbook MS repair transaction execution request message. This is performed by comparing data such as account information, print information, and password information included in a ledger (not shown). As a result, if the host server control unit 30 determines that the request from the ATM 1 is appropriate, the host server control unit 30 sets the transaction permission in the passbook MS repair transaction execution response message corresponding to the passbook MS repair transaction execution request message transmitted from the ATM 1. To the ATM 1 including the information of On the other hand, if the host server control unit 30 determines that the request from the ATM 1 is not appropriate, the host server control unit 30 sends a rejection of the transaction to the passbook MS repair transaction execution response message corresponding to the passbook MS repair transaction execution request message transmitted from the ATM 1. The information is transmitted to the ATM 1 (step S24).

  The ATM control unit 10 of the ATM 1 that has received the passbook MS repair transaction execution response message including the transaction permission information repairs the passbook MS data based on the information included in the passbook MS repair transaction execution response message (step S25). The details of the process of restoring the MS data will not be described because a known technique of restoring the MS data can be employed. When the ATM control unit 10 returns the card to the customer, the passbook MS data restoration processing ends. The ATM control unit 10 of the ATM 1 that has received the passbook MS repair transaction execution response message including the transaction refusal information returns the card without repairing the MS data, and ends the passbook MS data repair process.

  After returning the card, the ATM control unit 10 subsequently determines whether the restoration of the passbook MS data is abnormal (step S26). In this processing, the ATM control unit 10 determines whether the MS recording / reproducing unit of the passbook processing unit 15 can read or write (update) the MS data attached to the passbook. If the restoration of the passbook MS data is not abnormal (NO in step S26), the ATM control unit 10 returns the passbook (step S28) and ends the passbook MS data restoration process. That is, if reading and writing of the passbook MS data are performed without any problem, the passbook MS data is normal, and it is not necessary to reissue the passbook, so that the passbook MS data restoration process ends.

  If the recovery of the passbook MS data is abnormal (YES in step S26), the ATM control unit 10 determines whether or not the number of printed passbook digits is equal to or larger than the reference value (step S27). In this process, the ATM control unit 10 detects the number of pages and the number of lines of the transaction content printed on the passbook by the print information detection unit. The ATM control unit 10 calculates the number of digits of the passbook printed based on the detected last printed page of the passbook and information on the number of digits printed on the last printed page. If the calculated passbook printed digit number is equal to or less than the reference value, that is, does not exceed a certain number of pages (NO in step S27), the ATM control unit 10 returns the passbook (step S28) and returns the passbook MS data. The restoration process ends. That is, if the passbook has only a fixed number of pages, the ATM control unit 10 determines that it is not necessary to reissue the passbook, and ends the passbook MS data restoration process.

  Only when the calculated number of printed passbook digits is equal to or greater than the reference value, that is, exceeds a certain number of pages (YES in step S27), the reservation accepting unit 101 starts the passbook reissue reservation process, and the display screen of the display unit 12 Next, a passbook reissue reservation selection screen shown in FIG. 14A is displayed (step S29). The passbook reissue reservation selection screen is a screen for selecting whether to make a reservation for passbook reissue. As shown in FIG. 14A, on the passbook reissue reservation selection screen, a message indicating that the passbook MS data could not be restored, a message for confirming whether or not to reissue the passbook, “Yes” and A "No" button is displayed.

  The reservation accepting unit 101 determines whether a passbook reissue reservation selection has been accepted (step S30). In this process, it is determined whether “Yes” or “No” has been selected by the pressing operation of the ATM1 operator on the passbook reissue reservation selection screen of FIG. 14A displayed in step S29. . When the passbook reissue reservation selection is not received (NO in step S30), that is, when "No" is selected by the pressing operation of the ATM1 operator, the ATM control unit 10 returns the passbook (step S31). ). In this case, since the MS data in the passbook is not in a normal state, for example, the ATM control unit 10 displays a message on the display screen of the display unit 12 for guiding the customer to the counter to repair the MS data. Thereafter, the ATM control unit 10 ends the passbook reissue reservation processing.

  On the other hand, when the passbook reissue reservation selection is received (YES in step S30), that is, when “Yes” is selected by the pressing operation of the ATM 1 operator, the reservation reception unit 101 sets the passbook reissue Accepted as reservation selected. Then, the reservation receiving unit 101 displays a passbook reissue store selection screen shown in FIG. 14B on the display screen of the display unit 12. Then, the reservation receiving unit 101 receives the reissue store displayed on the passbook reissue store selection screen through the input unit 13 (step S32). The passbook reissue store selection screen is a screen for selecting a store where the passbook is reissued. As shown in FIG. 14B, on the passbook reissue store selection screen, a message for guiding a store where passbook reissue is possible, a button for selecting "ATM near current location", and "ATM near customer's home" are displayed. Button to select is displayed. When the “ATM near the current location” button is pressed by the operator of the ATM 1, the reservation receiving unit 101 receives the ATM near the current location as information of a passbook reissue store. When the button “ATM near the customer's home” is pressed by the operator, the reservation receiving unit 101 receives the ATM near the customer's home as the passbook reissue store information.

  The reservation information transmitting unit 102 transmits a passbook reissue reservation transaction execution request message to the host server 3 (step S33). The transmitted passbook reissue reservation transaction execution request message includes account information, a password, information on selection of a passbook reissue reservation, information on a passbook reissue store, information on a store number of an ATM to be transmitted, and the like.

  The reservation target receiving unit 301 of the host server 3 determines whether or not the passbook reissue reservation transaction execution request message transmitted from the ATM 1 includes information on the selection of the passbook reissue reservation (step S34). If the passbook reissue reservation transaction execution request message does not include information on the selection of the passbook reissue reservation, that is, if the selection of the passbook reissue reservation has not been received in step S30 (NO in step S34), the host The server control unit 30 transmits the passbook reissue reservation transaction execution response message corresponding to the passbook reissue reservation transaction execution request message, including the transaction rejection information, to the ATM 1 (step S38). The ATM control unit 10 of the ATM 1 that has received the passbook reissue reservation transaction execution response message including the information of the transaction refusal does not display the passbook reissue enabled store or issue the passbook reissue voucher, but does not issue the passbook reissue voucher. The process ends. In this case, the ATM control unit 10 that has received the passbook reissue reservation transaction execution response message may display a message on the display screen of the display unit 12 that a passbook reissue reservation cannot be made.

  On the other hand, when the passbook reissue reservation transaction execution request message transmitted from the ATM 1 includes the information that the passbook reissue reservation has been selected, that is, when the selection of the passbook reissue reservation has been received in step S30 (step S30). In S34 (YES), the reservation target receiving unit 301 receives a passbook reissue reservation (step S35).

  The search unit 302 searches for a passbook reissue store based on the passbook reissue store information included in the passbook reissue reservation transaction execution request message (step S36). When the information on the passbook reissue store is an ATM around the current location, the search unit 302 refers to the ATM store information table in FIG. 5 and corresponds to the ATM store number included in the passbook reissue reservation transaction execution request message. A predetermined number of ATMs that can be re-issued for a passbook are searched for and acquired from ATMs at store addresses near the store address to be executed.

  If the information of the passbook reissue store is an ATM near the customer's home, the search unit 302 refers to the customer information table of FIG. 6 and responds to the account information included in the passbook reissue reservation transaction execution request message. To get customer information. The customer information includes customer address information. Then, referring to the ATM store information table of FIG. 5, the search unit 302 searches and obtains a predetermined number of ATMs that can be re-issued with a passbook among ATMs at store addresses near the obtained customer address.

  The reservation target receiving unit 301 assigns a passbook reissue reception number (step S37). Specifically, the host server control unit 30 assigns a unique number that can uniquely identify the passbook reissue process to the passbook reissue acceptance number in the passbook reissue reservation table in FIG. In the example of FIG. 7, the passbook reissue acceptance number is given a numeral, but is not limited to this, and may be an alphabet, a Greek letter, a symbol, or a combination thereof that can uniquely identify each passbook reissue process. Is also good. The reservation target receiving unit 301 stores the information of the account number, the information of the personal identification number, and the information of the store number in the passbook reissue reservation table of FIG. 7 for each numbered passbook reissue reception number. The account number information is account number information included in the account information accepted in the process of step S18 in the passbook MS data restoration transaction. The information on the password is the information on the password received as an input in the process of step S17 in the passbook MS data restoration transaction. The store number information is the store number of the ATM 1 transmitted in the process of step S22 at the time of the passbook MS data restoration transaction.

  The guide information transmitting unit 303 transmits a passbook reissue reservation transaction execution response message corresponding to the passbook reissue reservation transaction execution request message transmitted from the ATM1 to the ATM1 (step S38). The passbook reissue reservation transaction execution response message includes information on the passbook reissue possible store searched in step S36, information on the passbook reissue acceptance number numbered in step S37, and whether or not passbook reissue is possible. Or include information on transaction refusal. The retrieved information on the passbook reissue store includes information on the branch name, the address of the store, and the business hours of the store.

  Upon receiving the passbook reissue reservation transaction execution request message, the guide unit 103 of the ATM 1 displays a passbook reissue reservation transaction execution request message on the display screen of the display unit 12 on the display screen of FIG. A guide screen for the passbook reissue-enabled store shown in (a) is displayed (step S39). FIG. 15 is a diagram illustrating an example of a display screen displayed on the display unit 12 of the ATM 1. The guide screen of the passbook reissue-possible store is a screen for guiding the ATM 1 capable of reissue of the passbook. As shown in FIG. 15 (a), the passbook reissuable shop guide screen displays a message indicating that the passbook reissuable ATM is available, the name of the branch where the passbook reissuable passbook carry-over machine 2 is installed. , And information on the set address and the business hours of the installed branch is displayed.

  The voucher issuing unit 104 prints the information of the passbook reissue receipt number included in the passbook reissue reservation transaction execution request message, and issues the passbook reissue voucher 500 shown in FIG. 10 (step S40). The passbook reissue voucher 500 is a piece of paper used to reissue a passbook. As shown in FIG. 10, based on the passbook reissue reservation transaction execution request message transmitted from the host server 3, the ATM control unit 10 transmits information on the transaction date and time, information on the numbered passbook reissue receipt number, The information on the branch name of the ATM or passbook carry-over machine that can be reissued and the address of the ATM or passbook carry-on machine that can be reissued are printed on the passbook reissue voucher 500. Further, the guide unit 103 displays a reservation reception message screen indicating that the passbook reissue reservation shown in FIG. 15B has been received on the display screen of the display unit 12. The reservation reception message screen shown in FIG. 15 (b) displays a message indicating that the reservation for passbook reissuance has been received, and that a passbook reissue reception number is required when the passbook is reissued. The ATM control unit 10 returns the passbook accepted in Step S21 (Step S41). When this process ends, the passbook reissue reservation process ends.

  Hereinafter, the flow of the passbook reissuing process of the first embodiment executed by the passbook transaction processing system 100 when a customer makes a transaction with the passbook carry-over machine 2 will be described with reference to FIG. FIG. 16 is a flowchart illustrating an example of a passbook reissue process executed by the passbook carryover machine 2 at the time of passbook reissuance.

  First, the passbook carrying machine control unit 20 of the passbook carrying machine 2 displays a customer waiting screen shown in FIG. 17A on the display screen of the display unit 22 (step S51). FIG. 17 is a diagram illustrating an example of a display screen displayed on the display unit 22 of the passbook carry-over machine 2. On the customer waiting screen shown in FIG. 17A, a passbook entry / passbook carryover button corresponding to the transaction content of passbook entry or passbook transfer and a passbook reissue button 401 corresponding to the transaction content of “passport reissue” are displayed. Have been.

  The passbook carry-over machine control unit 20 determines whether or not the passbook reissue button 401 has been selected by a pressing operation of the operator of the passbook carry-over machine 2 (step S52). If the passbook reissue button 401 is not selected based on the customer's pressing operation, that is, if the passbook entry / passbook transfer button is selected (NO in step S52), passbook entry / passbook transfer processing is performed (step S52). S53), the passbook reissue processing ends.

  When the passbook reissue button 401 is selected by the pressing operation of the passbook carry-over machine 2 (YES in step S52), the passbook carry-over control unit 20 displays the display screen of the display unit 22 as shown in FIG. The reception number input screen shown in is displayed. The reception number input screen shown in FIG. 17B displays a message prompting the user to input a passbook reissue reception number and a numeric keypad for inputting the passbook reissue reception number. The passbook carry-over machine control unit 20 accepts the input of the passbook reissue receipt number input by the pressing operation of the operator of the passbook carry-over machine 2 (step S54). Further, the passbook carry-over machine control unit 20 displays a password input screen on the display screen of the display unit 22, and accepts an input of a password entered by a pressing operation of the operator of the passbook carry-over machine 2 (step S55). The passbook carry-over machine control unit 20 displays a reception screen prompting insertion of the old passbook on the display screen of the display unit 22, and receives the insertion of the old passbook in which the MS data is destroyed (step S56).

  The passbook carry-over machine control unit 20 calculates the number of digits of the passbook printed on the old passbook (step S57). In this process, the passbook carry-over machine control unit 20 detects the number of pages and the number of lines of the transaction content printed on the old passbook by the print information detection unit. Then, the passbook carry-over machine control unit 20 calculates the number of digits of the passbook printed based on the detected last printed page of the old passbook and information on the number of digits printed on the last printed page.

  The reissue information transmitting unit 201 transmits a passbook reissue transaction execution request message to the host server 3 (step S58). The transmitted passbook reissue transaction execution request message includes information on the accepted passbook reissue acceptance number, information on the password, information on the calculated number of digits printed on the passbook, and the like. Upon receiving the passbook reissue transaction execution request message, the host server control unit 30 of the host server 3 determines whether the passbook reissue reception number included in the received passbook reissue transaction execution request message is a passbook reissue reservation target. A determination is made (step S59). In this process, the passbook carry-over machine control unit 20 determines whether the combination of the passbook reissue reception number and the password included in the received passbook reissue transaction execution request message is stored in the passbook reissue reservation table of FIG. It is determined whether the target passbook reissue acceptance number is a passbook reissue reservation target based on the. When the combination of the passbook reissue receipt number and the password included in the passbook reissue transaction execution request message is stored in the passbook reissue reservation table of FIG. It is determined that the issue acceptance number is a passbook reissue reservation target. If the combination of the passbook reissue receipt number and the password included in the passbook reissue transaction execution request message is not stored in the passbook reissue reservation table of FIG. It is determined that the issue acceptance number is not a passbook reissue reservation target.

  If the passbook reissue receipt number included in the received passbook reissue transaction execution request message is not a passbook reissue reservation target (NO in step S59), the host server control unit 30 performs the processing in steps S60 to S61. Instead, a passbook reissue transaction execution response message corresponding to the passbook reissue transaction execution request message is transmitted to the passbook carry-over machine control unit 20 (step S62). The passbook reissue transaction execution response message transmitted when the bankbook is not a passbook reissue reservation target includes transaction rejection information. The passbook carry-over machine control unit 20 of the passbook carry-over machine 2 that has received the passbook reissue transaction execution response message including the transaction refusal information ends the passbook reissue process without printing and reissuing a new passbook. In this case, the passbook carry-over machine control unit 20 that has received the passbook reissue transaction execution response message may display on the display screen of the display unit 22 a message indicating that the passbook reissue is not a reservation target.

  If the passbook reissue receipt number included in the received passbook reissue transaction execution request message is a passbook reissue reservation target (YES in step S59), the carry-over information generation unit 304 sets the passbook reissue reservation table in FIG. To obtain account information from the passbook reissue receipt number (step S60). The carry-over information generating unit 304 generates passbook carry-over information based on the acquired account information and the information on the number of digits printed with the passbook included in the received passbook reissue transaction execution request message (step S61). In this process, the carry-over information generation unit 304 refers to the account information table of FIG. 8 and, of the transaction print data corresponding to the acquired account information, the transaction print data for the number of digits corresponding to the number of digits already printed on the passbook. Generate passbook carryover information from The host server control unit 30 clears account information, password information, and store number information corresponding to the passbook reissue receipt number that generated the passbook carry-over information from the passbook reissue reservation table of FIG.

  In the above-described embodiment, the carryover information generation unit 304 generates passbook carryover information from transaction print data for the number of digits corresponding to the number of digits already printed on the passbook, but is not limited thereto. For example, the carry-over information generating unit 304 may generate the unprinted transaction print data as pass-by carry-over information with reference to the account information table of FIG. The timing for clearing each piece of information corresponding to the passbook reissue receipt number that generated the passbook carryover information is not limited to S61, and may be cleared at any timing from S61 to the end of the process.

  The carryover information transmitting unit 305 transmits a passbook reissue transaction execution response message corresponding to the passbook reissue transaction execution request message transmitted from the passbook carryover machine 2 to the passbook carryover machine 2 (step S62). The transmitted passbook reissue transaction execution response message includes information on the transaction permission and the generated passbook carryover information.

The passbook reissuing unit 202, which has received the passbook reissue transaction execution response message including the information of the transaction permission, prints on the new passbook based on the passbook carry-over information included in the passbook reissue transaction execution response message (step S63). Is reissued. The passbook reissue unit 202 returns the old passbook and the printed new passbook (step S64). When this process ends, the passbook reissue process ends.
<Second embodiment>
In the first embodiment, the passbook carry-over machine 2 has been described as an example of the passbook handling device capable of reissuing the passbook. In the second embodiment, an ATM 4 will be described as an example of a passbook handling device capable of reissuing a passbook. The ATM 4 according to the second embodiment has substantially the same hardware configuration as the ATM 1 according to the first embodiment in FIG. However, the difference is that the ATM 1 of the first embodiment cannot reissue a passbook, while the ATM 4 of the second embodiment can reissue a passbook.

  The flow of the passbook MS data restoration process and the passbook reissue reservation process executed by the passbook transaction processing system 100 when the customer of the second embodiment transacts with the ATM 4 is shown in FIGS. 11 to 11 of the first embodiment. Since the flow of the passbook MS data restoration process and the flow of the passbook reissue reservation process in FIG. 13 are the same, the description will be omitted.

  In addition, the functional configuration of the ATM 4 configuring the passbook transaction processing system 100 of the second embodiment is substantially the same as the functional configuration of the passbook carry-over machine 2 configuring the passbook transaction processing system 100 of the first embodiment in FIG. Therefore, the description is omitted.

  Hereinafter, the flow of the passbook reissuing process of the second embodiment executed by the passbook transaction processing system 100 when a customer makes a transaction with the ATM 4 capable of reissuing the passbook will be described with reference to FIGS. FIGS. 18 and 19 are flowcharts illustrating an example of the passbook reissuing process according to the second embodiment, which is executed by the ATM 4 capable of reissuing the passbook when the passbook is reissued. The hardware configuration of the ATM 4 will be described using the hardware configuration of the first embodiment shown in FIG.

  First, the ATM control unit 10 of the ATM 4 displays a customer waiting screen shown in FIG. 20A on the display screen of the display unit 12 (step S71). FIG. 20 is a diagram illustrating an example of a display screen displayed on the display unit 12 of the ATM 4. On the customer waiting screen shown in FIG. 20A, a plurality of buttons corresponding to various transaction contents and a passbook reissue button 402 corresponding to the transaction content of "passbook reissue" are displayed.

  The ATM control unit 10 determines whether or not the passbook reissue button 402 has been selected by the pressing operation of the operator of the ATM 4 (step S72). If the passbook reissue button 402 is not selected based on the pressing operation of the customer, that is, if the button corresponding to the other transaction content is selected (NO in step S72), the normal operation corresponding to the selected various transaction content is performed. Is performed (step S73), and the passbook reissue process ends.

  When the passbook reissuing button 402 is selected by the pressing operation of the ATM 4 (YES in step S72), the ATM control unit 10 displays the passbook reissue on the display screen of the display unit 12 as shown in FIG. A transaction selection screen is displayed (step S74). The passbook reissue transaction selection screen shown in FIG. 20 (b) includes a card button 403 corresponding to the content of the transaction with the card and the content of the transaction with the passbook reissue number when the passbook is reissued. A reception number input button 404 is displayed.

  The ATM control unit 10 determines whether a card transaction has been selected (Step S75). In this process, the ATM control unit 10 determines whether the card button 403 or the reception number input button 404 has been selected by a pressing operation of the ATM 4 operator.

  When the reception number transaction is selected, that is, when the reception number input button 404 is selected by the pressing operation of the ATM 4 operator (NO in step S75), the ATM control unit 10 displays the display screen of the display unit 12. 21 displays a reception number input screen shown in FIG. The reception number input screen shown in FIG. 21 displays a message prompting the user to input a passbook reissue reception number, and a numeric keypad for inputting the passbook reissue reception number. The ATM control unit 10 accepts the input of the passbook reissue receipt number input by the pressing operation of the operator of the ATM 4 (step S76), and proceeds to the process of step S78.

  When the card transaction is selected, that is, when the card button 403 is selected by the pressing operation of the ATM 4 operator (YES in step S75), the ATM control unit 10 displays the card on the display screen of the display unit 12. A screen for prompting insertion is displayed, the insertion of the card is accepted (step S77), and account information is acquired from the accepted card. The account information includes account number information.

  The ATM control unit 10 displays a password input screen on the display screen of the display unit 12, and receives an input of a password input by a pressing operation of the operator of the ATM 4 (step S78). The ATM control unit 10 displays a reception screen for prompting insertion of the old passbook on the display screen of the display unit 12, and receives the insertion of the old passbook whose MS data is destroyed (step S79).

  The ATM controller 10 calculates the number of digits of the passbook printed on the old passbook (step S80). The ATM control unit 10 calculates the number of digits of the passbook printed based on the last printed page of the old passbook and the number of digits printed on the last printed page.

  The ATM control unit 10 transmits a passbook reissue transaction execution request message to the host server 3 (step S81). The transmitted passbook reissue transaction execution request message includes information on the accepted passbook reissue receipt number, information on the password, information on the calculated number of digits printed on the passbook, account information, and the like.

  Upon receiving the passbook reissue transaction execution request message, the host server control unit 30 of the host server 3 determines whether the passbook reissue acceptance number or account information included in the received passbook reissue transaction execution request message is a passbook reissue reservation target. It is determined whether or not it is (step S82). In this process, the ATM control unit 10 determines that the combination of the passbook reissue receipt number and the password included in the received passbook reissue transaction execution request message or the combination of the account number and the password included in the account information is as shown in FIG. It is determined whether or not the target passbook reissue receipt number or account information is a passbook reissue reservation target based on whether or not it is stored in the passbook reissue reservation table.

  When the combination of the passbook reissue receipt number and the password included in the passbook reissue transaction execution request message or the combination of the account number and the password included in the account information is stored in the passbook reissue reservation table of FIG. Then, the ATM control unit 10 determines that the received passbook reissue receipt number or account information is a passbook reissue reservation target. When the combination of the passbook reissue receipt number and the password included in the passbook reissue transaction execution request message or the combination of the account number and the password included in the account information is not stored in the passbook reissue reservation table of FIG. Then, the ATM control unit 10 determines that the received passbook reissue acceptance number is not a passbook reissue reservation target.

  If the passbook reissue receipt number or account information included in the received passbook reissue transaction execution request message or the account information is not a passbook reissue reservation target (NO in step S82), the host server control unit 30 proceeds to steps S83 to S83. Without performing the processing of S85, a passbook reissue transaction execution response message corresponding to the passbook reissue transaction execution request message is transmitted to the ATM 4 (step S86). The passbook reissue transaction execution response message transmitted when the bankbook is not a passbook reissue reservation target includes transaction rejection information. The ATM control unit 10 of the ATM 4 that has received the passbook reissue transaction execution response message including the transaction rejection information ends the passbook reissue process without printing the new passbook. In this case, the ATM control unit 10 that has received the passbook reissue transaction execution response message may display on the display screen of the display unit 12 a message indicating that the passbook reissue is not a reservation target.

  If the passbook reissue receipt number or account information included in the received passbook reissue transaction execution request message is a passbook reissue reservation target (YES in step S82), the host server control unit 30 sets the passbook reissue receipt number Is determined (step S83). In this process, the determination is made based on whether or not the received passbook reissue transaction execution request message contains information on the passbook reissue receipt number.

  When the passbook reissue receipt number is received (YES in step S83), the host server control unit 30 acquires account information from the passbook reissue receipt number with reference to the passbook reissue reservation table in FIG. 7 (step S83). S84). Then, the process proceeds to step S85.

  On the other hand, if the passbook reissue receipt number has not been received (NO in step S83), that is, if the passbook reissue transaction execution request message including the account information has been received, the host server control unit In step 30, the process of step S84 is omitted, and the process proceeds to step S85.

  The host server control unit 30 generates passbook carry-over information based on the acquired account information and the information on the number of digits of the passbook printed in the received passbook reissue transaction execution request message (step S85). In this process, the host server control unit 30 refers to the account information table of FIG. 8 and, of the transaction print data corresponding to the acquired account information, the transaction print data for the number of digits corresponding to the number of digits already printed on the passbook. Generate passbook carryover information from The host server control unit 30 clears account information, password information, and store number information corresponding to the passbook reissue receipt number that generated the passbook carry-over information from the passbook reissue reservation table of FIG.

  The host server control unit 30 transmits a passbook reissue transaction execution response message corresponding to the passbook reissue transaction execution request message transmitted from the ATM4 to the ATM4 (step S86). The transmitted passbook reissue transaction execution response message includes information on the transaction permission and the generated passbook carryover information.

  The ATM control unit 10 that has received the passbook reissue transaction execution response message including the transaction permission information prints on the new passbook based on the passbook carryover information included in the passbook reissue transaction execution response message (step S87). Reissue. The ATM control unit 10 returns the card (step S88), and returns the old passbook and the printed new passbook (step S89). When this process ends, the passbook reissue process ends.

  According to the present embodiment, even if the MS data of the passbook cannot be repaired, the reservation for reissuing the passbook is accepted and the passbook handling device such as the ATM 4 or the passbook carry-over machine 2 capable of reissuing the passbook is guided. be able to. As a result, even if the passbook handling device such as an ATM cannot restore the MS data of the passbook, it is possible to make a reservation for reissuing the passbook and to provide guidance to the passbook handling device capable of reissuing the passbook. .

  Note that the present invention is not limited to the above-described embodiments as they are, and can be embodied by modifying the constituent elements without departing from the gist of the embodiment. Various inventions can be formed by appropriately combining a plurality of components disclosed in the above embodiments. For example, all the components shown in the embodiments may be appropriately combined. Further, components of different embodiments may be appropriately combined. Various modifications and applications are possible without departing from the spirit of the invention.

1 ATM
2 Passbook carryover machine 3 Host server 4 ATM
N network 10 ATM control unit 11 storage unit 12 display unit 13 input unit 14 wireless communication unit 15 passbook processing unit 16 card processing unit 17 bill processing unit 18 coin processing unit 19 communication unit 20 passbook carry-over machine control unit 21 storage unit 22 display unit 23 input unit 24 passbook processing unit 25 communication unit 30 host server control unit 31 storage unit 32 display unit 33 input unit 34 communication unit 100 passbook transaction processing system 101 reservation accepting unit 102 reservation information transmitting unit 103 guide unit 104 voucher issuing unit 201 Reissue information transmission unit 202 Passbook reissue unit 301 Reservation target accepting unit 302 Search unit 303 Guide information transmission unit 304 Carryover information generation unit 305 Carryover information transmission unit 401 Passbook reissue button 402 Passbook reissue button 403 Card button 404 Acceptance number input Button 500 Passbook reissue voucher

Claims (12)

In a passbook transaction processing system including an automatic transaction device that conducts transactions by a passbook and a host server connected to the automatic transaction device via a communication line so as to be transactable,
The automatic transaction device,
When the magnetic stripe data of the passbook is abnormal, a reservation receiving unit that receives a reservation for reissue of the passbook,
A reservation information transmission unit that transmits reservation information including account information of the passbook that has received a reservation for reissue by the reservation reception unit to the host server,
The host server,
Upon receiving the reservation information from the automatic transaction device, a search unit that searches for a passbook handling device that can be reissued,
A guidance information transmitting unit that transmits guidance information for guiding the retrieved passbook re-issueable passbook handling device to the automatic transaction device,
A passbook transaction processing system comprising: The automatic transaction device,
The passbook transaction processing system according to claim 1, further comprising a guide unit that guides the passbook handling device capable of reissuing a passbook based on the guide information when receiving the guide information from the host server. The host server comprises:
A passbook reissue reception number associated with the passbook account information further includes a reservation target reception unit that stores as a passbook reissue reservation target,
The guide information transmitting unit transmits the passbook reissue receipt number information to the automatic transaction device by including the information in the guide information,
The automatic transaction device,
The passbook transaction processing system according to claim 2, further comprising: a voucher issuing unit that issues a voucher on which information on the passbook reissue receipt number is printed when receiving the guide information from the host server. The passbook transaction processing system includes the passbook handling device connected to the host server via a communication line so that it can be traded,
The passbook handling device, when receiving the passbook account information or the passbook reissue receipt number, a reissue information transmitting unit that transmits the accepted account information of the passbook or the information of the passbook reissue receipt number to the host server. With
The host server comprises:
A carryover information generating unit that generates carryover information of the passbook based on the account information of the passbook or the information of the passbook reissue receipt number transmitted from the reissue information transmitting unit,
Carryover information transmitting unit that transmits the generated carryover information of the passbook to the passbook handling device,
The passbook transaction processing system according to claim 3, further comprising: 5. The passbook transaction process according to claim 4, wherein the passbook handling device includes a passbook reissue unit that prints and reissues a new passbook based on the passbook carry information transmitted from the host server. system. The reservation receiving unit receives a passbook handling device around the automatic transaction device as a passbook reissue store,
The reservation information transmitting unit transmits to the host server by including information on the passbook handling device around the automatic transaction device in the reservation information,
2. The passbook transaction according to claim 1, wherein, when receiving the reservation information from the automatic transaction device, the search unit searches a passbook handling device capable of reissuing a passbook among passbook handling devices around the current location. 3. Processing system. The reservation receiving unit receives the passbook handling device around the operator's address as a passbook reissue store,
The reservation information transmitting unit transmits to the host server by including information on the passbook handling device around the address of the operator in the reservation information,
The said search part, when receiving the said reservation information from the said automatic transaction apparatus, searches the passbook handling apparatus which can reissue a passbook among the passbook handling apparatuses around the address of the said operator, The claim 1 characterized by the above-mentioned. Passbook transaction processing system. 8. The reservation accepting unit according to claim 1, wherein when the magnetic stripe data of the passbook is abnormal and cannot be repaired, the reservation accepting unit accepts a reservation for reissuing the passbook. 9. Passbook transaction processing system. An automatic transaction device that is connected to the host server via a communication line so as to be transactable, and transacts with a passbook.
When the magnetic stripe data of the passbook is abnormal, a reservation receiving unit that receives a reservation for reissue of the passbook,
A reservation information transmission unit that transmits reservation information including account information of the passbook that has received a reissue reservation by the reservation reception unit to the host server;
When receiving, from the host server, guide information for guiding a passbook reissueable passbook handling device searched for in the host server based on the reservation information, the passbook handling device capable of reissuing a passbook based on the guide information. A guiding section to guide,
An automatic transaction device comprising: The automatic transaction device,
The automatic transaction apparatus according to claim 9, further comprising: a voucher issuing unit that issues a voucher on which information of a passbook reissue acceptance number is printed when receiving the guide information from the host server. In a passbook transaction method executed in a passbook transaction processing system including an automatic transaction device that performs transactions by a passbook and a host server connected to the automatic transaction device via a communication line so as to be transactable,
When the magnetic stripe data of the passbook is abnormal, the automatic transaction apparatus accepts a reservation for re-issuing the passbook, and sends reservation information including account information of the passbook that has accepted the reissue reservation to the host server. Send,
Upon receiving the reservation information from the passbook handling device, the host server searches for a passbook reissuable passbook handling device, and provides the guide information for guiding the retrieved passbook reissueable passbook handling device to the automatic passbook handling device. A passbook transaction method, wherein the passbook transaction is transmitted to a transaction device. Connected to the host server via a communication line so that it can be traded, and to the computer of an automatic transaction device that conducts transactions by passbook,
If the magnetic stripe data of the passbook is abnormal, accept a reservation for re-issuing the passbook,
Transmitting reservation information including the passbook account information that has received the reissue reservation to the host server,
When receiving, from the host server, guide information for guiding a passbook reissueable passbook handling device searched for in the host server based on the reservation information, the passbook handling device capable of reissuing a passbook based on the guide information. A passbook transaction program for executing a guiding process.

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