JP2008234353A - Delivery reception support system, delivery business form output terminal, delivery reception support method, delivery reception support program and recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a delivery reception support system capable of reducing a labor for preparing a delivery slip by handwriting, and efficiently performing a delivery reception operation, and can perform digital management of delivery information. <P>SOLUTION: This delivery reception support system is composed of: an automatic business form output device 10; a portable terminal 20; and an over-the-counter terminal 30. The automatic business form output device 10 outputs a delivery business form 100 by a printer 15 based on address book information received from the portable terminal 20 by a radio reception part 11 and delivery conditions input from a touch screen 12. Also, the automatic business form output device 10 transmits the business form information as the written content of the delivery business form by a communication part 16 to the over-the-counter terminal 30. The over-the-counter terminal 30 receives the business form information by the communication part 31, and determines delivery charge based on the business form information and package information, and performs delivery reception by a reception part 34. Also, the over-the-counter terminal 30 transmits the reception result as delivery reception information by the communication part 35 to the portable terminal 20. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a delivery acceptance support system, a delivery form output terminal, a delivery acceptance support method, a delivery acceptance support program, and a recording medium, and in particular, a procedure for creating a delivery form in a service for delivering a package such as a postal parcel or a courier. The present invention relates to a technique suitably used for a delivery acceptance procedure.

  In recent years, in parcel delivery systems such as postal parcels and parcel delivery services, collection and delivery networks have been established throughout the country, and the delivery staff collects items upon request from the client, or the client has a predetermined store (for example, a post office) Or a convenience store), it is possible to deliver to a delivery destination on a short day (for example, the next day). With this excellent service, you can not only deliver goods to others, but also deliver sports equipment such as golf bags and skiing equipment that are relatively heavy and bulky to the desired location in advance, or deliver them to your home after the end of sports. It is also used when you do. Furthermore, when returning home from a trip, it is also used when heavier luggage is sent from the airport to his / her home or office. In this way, the services provided by the package delivery system are diverse and extremely convenient for customers.

  In general, when a customer uses a delivery service in the above package delivery system, the sender sends the recipient's name or name, address, telephone number, sender's name or name, address, phone number, package content and type, Home delivery information such as the desired delivery date and time is entered in a predetermined delivery slip by hand. Then, a delivery fee determined in advance based on the size and weight of the package to be delivered, the delivery distance, etc. is paid at the dealer or the like to request delivery. Here, from the viewpoint of management on the delivery company side, a different slip is often prepared for each of various delivery services provided. For example, in a delivery service at a post office, there are dozens of different forms from each of a dozen types of services, and the sender must select an appropriate one from a number of delivery slips and write it in handwriting.

  The disadvantage of handwritten creation of delivery slips is that from the sender's point of view, if there are multiple delivery destinations, it is necessary to fill in as many delivery destinations as it is, and it takes time and effort to create the slips. If different delivery services are used, the form form may be different, so there is a risk of entry errors. In addition, from the viewpoint of the delivery service provider, it may be difficult to read the contents of the entry when accepting the delivery manually (staff) or mechanically (reading device) based on the filled delivery slip, When there are many entry mistakes, it is necessary to reconfirm the delivery information, which may reduce the efficiency of delivery acceptance work. Further, when a plurality of slip creation or entry mistakes occur at the store, it may cause trouble for other customers.

For example, Patent Document 1 proposes a home delivery system that can omit the description of a slip that is required at the time of commissioning delivery. The delivery system includes a delivery consignment terminal that outputs a delivery slip based on delivery information received from the sender's mobile phone. Further, for example, Patent Document 2 discloses a low-cost delivery slip printing system and the like that enable quick delivery to a courier at a dealer. In the home delivery slip printing system, delivery information is received by wireless communication from a requester's mobile terminal equipped with a communication application, slip information is generated from slip basic information such as a home delivery slip form and the received delivery information, and the slip information The home delivery slip is printed based on
Japanese Patent Laid-Open No. 2002-203016 Japanese Patent Laid-Open No. 2004-210465

  As described above, from the viewpoint of a delivery service user, it is required to reduce the burden of creating a delivery slip by hand, and the home delivery system of Patent Document 1 solves this. Further, from the viewpoint of a delivery service provider, improving delivery service efficiency by utilizing delivery information received by a slip creation terminal from a user terminal in a reception process contributes to service improvement. The home delivery slip printing system realizes this. In addition, from both points, it is often complicated to manage forms such as delivery slips on a paper basis, so the delivery slip is only affixed to the package and the paper base management is eliminated as much as possible. It is desirable to manage digitally. However, the techniques in Patent Document 1 and Patent Document 2 do not correspond to this.

  SUMMARY OF THE INVENTION An object of the present invention is to provide a delivery acceptance support system and the like that can reduce the burden of creating a delivery slip by hand, efficiently perform delivery acceptance work, and digitally manage delivery information. To do.

  To achieve this object, the present invention provides a portable terminal capable of holding address book information including contact information of the owner and a third party and communicating with the outside, and receiving address book information from the portable terminal and delivering the delivery form. A delivery receipt support system comprising a delivery form output terminal for outputting a delivery receipt terminal for accepting delivery of a delivery item, wherein the delivery form output terminal is a requester based on address book information received from a portable terminal. A delivery information including an address and a delivery address is generated, a delivery form is output based on the delivery information, and the delivery information is transmitted to the delivery acceptance terminal. The delivery acceptance terminal delivers the delivery including the outer dimensions and weight of the delivery item. Delivery receipt is performed based on the delivery information from the item information and the delivery form output terminal, and the accepted result is transmitted to the portable terminal as delivery acceptance information.

  Specifically, the delivery form output terminal includes address book information receiving means for receiving address book information from the portable terminal, form data storage means for storing form data including delivery form format data and parameters of entry items, A delivery form output means for generating delivery information from the address book information received by the address book information receiving means and the form data stored by the form data storage means and outputting a delivery form based on the delivery information; and a delivery form output A delivery information transmitting means for sending the delivery information generated by the means to the delivery acceptance terminal, wherein the delivery acceptance terminal receives the delivery information from the delivery form output terminal, and inputs the delivery information And the delivery information received by the delivery information receiving means by determining the delivery fee based on the delivery information input by the input means and receiving the delivery. Has a delivery acceptance means for generating a delivery acceptance information from and shipping information to have been determined, the delivery acceptance information transmitting unit that transmits the delivery reception information generated by the delivery acceptance means to the mobile terminal.

  As another aspect, the present invention provides a portable terminal that holds address book information including contact information of owners and third parties and can communicate with the outside, and receives address book information from the portable terminal to generate a delivery form. A delivery form output terminal in a delivery acceptance support system comprising a delivery form output terminal for outputting and a delivery acceptance terminal for accepting delivery of deliveries, and receiving address book information from a portable terminal Based on means, form data storage means for storing form data including delivery form format data and entry items, address book information received by address book information receiving means and form data stored by form data storage means A delivery form output terminal characterized by having delivery form output means for generating delivery information and outputting a delivery form based on the delivery information.

  As another aspect, the present invention provides a portable terminal that holds address book information including contact information of owners and third parties and can communicate with the outside, and receives address book information from the portable terminal to generate a delivery form. A delivery acceptance support method in a delivery acceptance support system comprising a delivery form output terminal for outputting and a delivery acceptance terminal for accepting delivery of a delivery, wherein the delivery form output terminal receives an address book received from a portable terminal The delivery information including the requester address and the delivery address is generated from the information, and the delivery form is output based on the delivery information, and the delivery information is transmitted to the delivery acceptance terminal. A delivery acceptance support method, wherein delivery acceptance is performed based on delivery information including weight and delivery information from a delivery form output terminal, and the accepted result is transmitted to the portable terminal as delivery acceptance information. It may be.

  As another aspect, the present invention provides a portable terminal that holds address book information including contact information of owners and third parties and can communicate with the outside, and receives address book information from the portable terminal to generate a delivery form. A delivery acceptance support program in a delivery acceptance support system comprising a delivery form output terminal for outputting and a delivery acceptance terminal for accepting delivery of a delivery item, wherein the address book received from the portable terminal is sent to the delivery form output terminal. Generating delivery information including the client address and delivery address from the information, outputting a delivery form based on the delivery information, sending delivery information to the delivery reception terminal, and causing the delivery reception terminal to Delivery receipt characterized in that delivery acceptance is performed based on delivery information including weight and delivery information from a delivery form output terminal, and the accepted result is transmitted to the portable terminal as delivery acceptance information. It may be a support program.

  As another aspect, the present invention may be a recording medium that records the above delivery acceptance support program and is readable by a computer.

  ADVANTAGE OF THE INVENTION According to this invention, the delivery reception assistance system etc. which can reduce the burden which produces a delivery slip by hand, can perform delivery reception work efficiently, and can digitally manage delivery information are realized.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  First, the configuration of the delivery acceptance support system in the embodiment of the present invention will be described with reference to FIGS. 1 and 2.

  FIG. 1 is a diagram showing a configuration of a delivery acceptance support system in an embodiment of the present invention. The delivery acceptance support system of this embodiment includes an automatic form output device 10, a mobile terminal 20, and a window terminal 30. The automatic form output device 10 is an apparatus that is installed in, for example, a post office and prints various delivery forms. The mobile terminal 20 is a mobile terminal owned by a package delivery requester, and for example, an existing mobile phone can be used. The mobile terminal 20 is equipped with an address book application that manages information such as the name, address, telephone number, and mail address of the terminal owner and others as address book information. In the present embodiment, when obtaining a delivery form, information on the requester and delivery destination is stored in the automatic form output device 10 using short-range wireless means such as infrared rays or Bluetooth from the address book information stored in the portable terminal 20. Send.

  The automatic form output device 10 includes a wireless receiving unit 11 for performing short-range wireless communication with the mobile terminal 20, a touch screen 12 that displays various types of information to the user and receives operation inputs from the user, and various types of delivery. Controls the format data of the form corresponding to the service, parameter data of items to be entered in the form, address book information from the portable terminal 20, data such as delivery conditions input by the user, and each part of the apparatus. The configuration includes a control unit 14, a printer 15 that prints a delivery form on a sticker, and the like, and a communication unit 16 for connection to a LAN (Local Area Network) network or the like. Although not shown, it has a calendar function for managing the reception date and time.

  FIG. 2 is a diagram showing a configuration of the touch screen in the present embodiment. The touch screen 12 includes a main display unit 41 for displaying various types of information, and an operation display unit 42 provided with operation keys such as a numeric keypad, an enter key, and a delete key.

  The window terminal 30 is connected to a LAN network or the like and communicates with the automatic form output terminal 10; a storage unit 32 that stores a package information such as package information such as package size and weight, a delivery fee, and a usage point; , A delivery acceptance process based on the input unit 33 for inputting the size and weight of the package, and the form information and the package information corresponding to the description contents of the delivery form such as the address of the sender and recipient, the contents and type of the package And a communication unit 35 that connects to the Internet and communicates with the mobile terminal 20.

  The automatic form output device 10 outputs a delivery form 100 and transmits the contents of the form as form information to a counter terminal 30 installed at a reception counter such as a post office. The delivery requester pastes the delivery form 100 on the package to be delivered and takes it to the reception desk. At the reception desk, the reception staff measures the size and weight of the luggage and inputs them at the counter terminal 30. The window terminal 30 determines the delivery fee based on the size and weight of the package and the form information received from the automatic form output device 10, and determines the delivery acceptance information as the determined contents and the point information for use, for example, electronic It transmits to the portable terminal 20 by mail. And the portable terminal 20 preserve | saves delivery acceptance information and point information. Since the delivery acceptance information includes information on the delivery destination of the package transmitted from the portable terminal 20, the portable terminal 20 attaches a package delivery flag to the address book information corresponding to the delivery destination.

  Next, processing operations in the delivery acceptance support system of this embodiment will be described with reference to FIGS.

  3 and 4 are flowcharts showing the flow of processing operations for delivery slip output and delivery acceptance in the present embodiment. First, the address book information of the delivery requester is transmitted from the portable terminal 20 to the automatic form output device 10 (step S1 in FIG. 3 (hereinafter, steps S1 to S11 are described in FIG. Is omitted)). For example, when the delivery requester stands in front of the automatic form output device 10, an announcement such as “Please send requester information” is displayed on the touch screen, and the delivery requester is built in the mobile terminal 20. The address book application is operated to transmit the address book information to the wireless receiver 11 of the automatic form output device 10 by infrared rays or the like. When receiving the address book information from the portable terminal 20, the automatic form output device 10 determines it as “requester” and stores it in the storage unit 13 (step S2).

  Next, the portable terminal 20 inquires of the delivery requester whether or not the delivery destination candidates are to be collectively transmitted by the address book application (step S3). When batch transmission is designated by the delivery requester (step S3 / Yes), the address book application selects all registered address book information with a parcel delivery flag as delivery candidates (step S4) The address book information of the selected delivery candidates is sent to the automatic form output device 10 at once (step S6). On the other hand, when individual transmission instead of batch transmission is designated by the delivery requester (step S3 / No), the address book application causes the delivery requester to select any one address book information as a delivery candidate (step S5). ) The selected address book information is individually transmitted to the automatic form output device 10 (step S6).

  When receiving the delivery candidate address book information from the mobile terminal 20 (step S7), the automatic form output device 10 determines whether a plurality of delivery candidates have been received (step S8). When a plurality of addresses are received (step S8 / Yes), the address book information of the delivery candidates is displayed as a list, for example, as shown in FIG. 5A, and the requester is allowed to select one candidate and determined as “Destination”. Then, it is stored in the storage unit 13 (step S9). FIG. 5 is a diagram showing a screen display example of the automatic form output device in the present embodiment. On the other hand, if there is only one delivery candidate received (step S8 / No), the candidate is determined as a “delivery destination” and stored in the storage unit 13 (step S10). Then, as shown in FIG. 5B, contact information of “Destination” and “Requester” is displayed (Step S11). In FIG. 5, the transition of each screen is performed by pressing a “decision” button or a “return” button provided on the operation display unit 42 of the touch screen 12.

  Next, as shown in FIG. 5, the automatic form output device 10 displays a designation screen for “desired delivery date” and “desired time zone” as shown in FIG. Items are designated and each designated item is stored in the storage unit 13 (step S12 in FIG. 4 (hereinafter, steps S12 to S17 are described in FIG. 4 but notation in FIG. 4 is omitted)). Subsequently, as shown in FIG. 5 (D), a “delivery confirmation notice” and “package type” designation screen is displayed, each item is designated by the delivery requester, and each designated item is stored in the storage unit 13. (Step S13).

  Next, the control unit 12 determines the applicable service from the current date and time, the desired delivery date, and the package type, and displays a “selectable service” designation screen as shown in FIG. Then, the designated item is stored in the storage unit 13 as in the above-described step (step S14). For example, if the reception date / time is night, the designated flight is excluded the next day, and if “Namamono” is specified for the package type, except for “chilled parcel flights”, it will be excluded. It is done and processed according to the agreement of the delivery service provider.

  Next, as shown in FIG. 5F, a “payment method” designation screen applicable to the selected delivery service is displayed, and the designation item is stored in the storage unit 13 (step S15). In addition to “withdrawal”, payment can be made by credit, and when the “debit” button or credit button is pressed, a screen for entering a debit account or card number can be provided. Good.

  Next, a delivery form is created based on each item to be entered in the form stored in the storage unit 13 and the form data of the form by the above steps, and a unique inquiry number is added as identification information of the delivery request item. Printing is performed as a delivery form 100 from the printer 15 (step S16). Then, the contents of the delivery form are transmitted as form information to the window terminal 30 (step S17). Note that the mail address of the address book information is excluded from “Destination” and “Requester” printed as a form, but it is added to the form information transmitted to the window terminal 30.

  In the window terminal 30, the form information from the automatic form output device 10 is received by the communication unit 31, and the size and weight of the package measured at the reception window are input by the input unit 33. Then, the delivery fee is calculated based on the correspondence table between the size and weight of the package stored in the storage unit 32 and the delivery fee. The correspondence table also stores the number of usage points to be given to the delivery requester according to the delivery fee. Then, the delivery acceptance information as shown in FIG. 6 is transmitted by e-mail to the mail address of the delivery requester. FIG. 6 is a diagram showing an example of delivery acceptance information transmitted by the window terminal in the present embodiment. The delivery acceptance information in the figure is the contents described in the delivery form after the delivery acceptance process. The inquiry number, acceptance date, delivery address, desired delivery date, desired time zone, delivery confirmation notification, package type, selection service , Payment method, size, shipping fee included. Further, the point data of the usage points can be transmitted as, for example, an email attachment in the form of binary data.

  FIG. 7 is a flowchart showing the flow of the delivery acceptance information receiving operation in this embodiment. When the portable terminal 20 receives the delivery reception information and the point data from the window terminal 30 (step S18), it adds a parcel delivery flag to the address book information corresponding to the “delivery destination” included in the delivery reception information (step S19). . In the example of FIGS. 5 and 6, since the delivery request to “Ichiro Yamada” is made, “Destination” of the delivery reception information includes “Ichiro Yamada”, and the address book information is received when the delivery reception information is received. The package delivery flag is input to “Ichiro Yamada”. Then, the point data is stored in the membership card application created for the package delivery service (step S20). Note that the membership card application and point data management are implemented in various electronic membership card systems, and thus detailed description thereof is omitted.

  In the portable terminal 20, in the stored address book information, the date of receipt of the package is also added when the package delivery flag is added, and the date of receipt is also transmitted when it is transmitted to the automatic form output device 10 as the next delivery candidate. To do. Then, the automatic form output device 10 refers to the reception date when the predetermined address book information is determined as the “destination”, and applies the discount service when it is designated as the destination again within one year from the previous time, for example. You may make it do.

  Further, the automatic form output device 10 may be provided with a measuring means for measuring the size of the package so that the delivery fee is calculated and included in the form information.

  In addition, an IC card reader / writer such as Felica may be provided in the window terminal so as to make a settlement with electronic money.

  According to the embodiment described above, the delivery requester does not have to write the delivery destination or the like by handwriting, so that it is possible to reduce complexity and entry mistakes. In addition, the service provider does not need to prepare paper forms in advance and manage inventory. As described above, in the present embodiment, the procedure can be partly automatically performed, so that it is possible to greatly improve the efficiency of the delivery reception work at the handling window.

  Further, according to the embodiment described above, both the delivery requester and the delivery service provider can easily digitally manage the service usage history. In particular, for the address book registrant who requested delivery once, information can be sent to the automatic form creation device at the time of the second and subsequent delivery requests, so one person is selected from the address book information on the portable terminal. It is possible to save time and effort.

  In addition, according to the embodiment described above, the receipt date of the package is registered as a part of the address book information on the mobile terminal and is transmitted to the automatic form creation device at the next delivery request. It is possible to easily realize such services.

  The above-described embodiment is a preferred embodiment of the present invention, and the scope of the present invention is not limited to the above-described embodiment alone, and various modifications are made without departing from the gist of the present invention. Implementation is possible.

  That is, the automatic form output device and the window terminal according to the above-described embodiment operate by processing, means, and functions executed by a computer according to program instructions. The program sends a command to each component of the computer, and obtains the predetermined processing and function as described above, for example, the address book information received by the wireless reception unit 11 and the touch screen 12 in the automatic form output device. The delivery form 100 is output from the delivery conditions and the form information is transmitted to the window terminal 30 by the communication unit 16, and the form information received by the communication unit 16 and the package information from the input unit 33 are received at the window terminal 30. Then, the delivery fee is determined, the delivery unit 34 accepts the delivery, and the communication unit 35 sends the delivery acceptance information to the portable terminal 20. As described above, each process and means in the automatic form output device and the window terminal according to the above-described embodiment are realized by specific means in which the program and the computer cooperate.

  The automatic form output device and the computer (CPU) of the window terminal are stored in the storage medium via a computer-readable recording medium that records the program code of the software that realizes the functions of the above-described embodiment, that is, the storage medium. The object of the present invention can also be achieved by reading and executing the program code. Further, the program can be loaded and executed directly on a computer through a communication line without going through a recording medium, and the object of the present invention can be achieved similarly.

  In this case, the program code itself read from the storage medium or loaded and executed through the communication line realizes the functions of the above-described embodiment. And the storage medium which memorize | stored the program code comprises this invention.

  Examples of the storage medium for supplying the program code include a floppy (registered trademark) disk, a hard disk, an optical disk, a magneto-optical disk, a CD-ROM, a CD-R, a nonvolatile memory card, a ROM, and a magnetic tape. Can be used.

It is the figure which showed the structure of the delivery reception assistance system which concerns on embodiment of this invention. It is the figure which showed the structural example of the display part of the automatic form output device in embodiment of this invention. It is the flowchart which showed the flow of the processing operation | movement of the delivery slip output and delivery reception in embodiment of this invention. It is the flowchart which showed the flow of the processing operation | movement of the delivery slip output and delivery reception in embodiment of this invention. It is the figure which showed the example of a screen display of the automatic form output device in embodiment of this invention. It is the figure which showed the example of delivery reception information which the window terminal in embodiment of this invention transmits. It is the flowchart which showed the flow of reception operation | movement of the delivery acceptance information in embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Automatic form output device 11 Radio | wireless receiving part 12 Touch screen 13,32 Storage part 14 Control part 15 Printer 16,31,35 Communication part 20 Portable terminal 30 Window terminal 33 Input part 34 Reception part 41 Main display part 42 Operation display part

Claims (21)

A portable terminal that holds address book information including contact information of the owner and a third party and can communicate with the outside; a delivery form output terminal that receives the address book information from the portable terminal and outputs a delivery form; A delivery acceptance support system comprising a delivery acceptance terminal for accepting delivery of goods,
The delivery form output terminal generates delivery information including a requester address and a delivery address from the address book information received from the mobile terminal, outputs the delivery form based on the delivery information, and the delivery acceptance terminal Send the delivery information to
The delivery acceptance terminal accepts delivery based on the delivery information including the outer dimensions and weight of the delivery and the delivery information from the delivery form output terminal, and uses the accepted result as delivery acceptance information to the portable terminal. A delivery acceptance support system characterized by transmitting. The delivery form output terminal
Address book information receiving means for receiving the address book information from the mobile terminal;
Form data storage means for storing form data including format data of the delivery form and parameters of entry items;
Delivery form output means for generating the delivery information from the address book information received by the address book information receiving means and the form data stored by the form data storage means and outputting a delivery form based on the delivery information When,
Delivery information transmitting means for transmitting the delivery information generated by the delivery form output means to the delivery acceptance terminal;
The delivery acceptance support system according to claim 1, further comprising: The delivery form output terminal selects a delivery service that can be requested from delivery conditions including a delivery request reception date and time, a delivery desired date and time, and a delivery type, and presents the delivery service to the owner to obtain as delivery detailed information Further comprising
The said delivery form output means produces | generates the said delivery information from the said address book information, the said form data, and the said delivery detailed information, and outputs a delivery form based on this delivery information. Delivery reception support system. The delivery reception terminal is
Delivery information receiving means for receiving the delivery information from the delivery form output terminal;
Input means for inputting the delivery information;
Based on the delivery information input by the input means, a delivery fee is determined and delivery is accepted, and the delivery acceptance information is determined from the delivery information received by the delivery information receiving means and the determined delivery fee. A delivery acceptance means for generating
Delivery acceptance information transmitting means for transmitting the delivery acceptance information generated by the delivery acceptance means to the portable terminal;
The delivery acceptance support system according to claim 2 or 3, characterized by comprising:   The delivery acceptance support system according to claim 4, wherein the delivery acceptance information transmitting means transmits point information representing a point corresponding to the delivery fee together with the delivery acceptance information.   The portable terminal inputs a delivery flag indicating that a delivery request has been made to the address book information matching the delivery destination in the delivery acceptance information received from the delivery acceptance terminal, and contacts the third party. 6. The delivery acceptance support system according to claim 1, wherein when the destination is transmitted to the delivery form output terminal, the contacts to which the delivery flag is input are collectively transmitted. . A portable terminal that holds address book information including contact information of the owner and a third party and can communicate with the outside; a delivery form output terminal that receives the address book information from the portable terminal and outputs a delivery form; A delivery form output terminal in a delivery acceptance support system comprising a delivery acceptance terminal for accepting delivery of goods,
Address book information receiving means for receiving the address book information from the mobile terminal;
Form data storage means for storing form data including format data and entry items of the delivery form;
A delivery form that generates the delivery information based on the address book information received by the address book information receiving means and the form data stored by the form data storage means and outputs a delivery form based on the delivery information Output means;
A delivery form output terminal characterized by comprising: A delivery unit that presents a delivery service that can be requested from delivery conditions including a delivery request reception date and time, a delivery desired date and time, and a delivery item type, and obtains the delivery service as detailed delivery information;
8. The delivery form output unit generates the delivery information based on the address book information, the form data, and the delivery detailed information, and outputs a delivery form based on the delivery information. Delivery form output terminal described. A portable terminal that holds address book information including contact information of the owner and a third party and can communicate with the outside; a delivery form output terminal that receives the address book information from the portable terminal and outputs a delivery form; A delivery acceptance support method in a delivery acceptance support system comprising a delivery acceptance terminal for accepting delivery of an object,
The delivery form output terminal generates delivery information including a requester address and a delivery address from the address book information received from the mobile terminal, outputs the delivery form based on the delivery information, and the delivery acceptance terminal Send the delivery information to
The delivery acceptance terminal accepts delivery based on the delivery information including the outer dimensions and weight of the delivery and the delivery information from the delivery form output terminal, and uses the accepted result as delivery acceptance information to the portable terminal. A delivery acceptance support method characterized by transmitting. The delivery form output terminal comprises form data storage means for storing form data including format data of the delivery form and parameters of entry items,
In the delivery form output terminal,
An address book information receiving step for receiving the address book information from the mobile terminal;
A delivery form output step of generating the delivery information from the address book information received in the address book information receiving step and the form data stored in the form data storage means and outputting a delivery form based on the delivery information When,
A delivery information sending step for sending the delivery information generated by the delivery form output step to the delivery acceptance terminal;
The delivery acceptance support method according to claim 9, further comprising: In the delivery form output terminal, a presentation step of selecting a delivery service that can be requested from delivery conditions including a delivery request reception date and time, a delivery desired date and time, and a delivery item type and presenting it to the owner, and obtaining it as delivery detailed information Further comprising
The said delivery form output step produces | generates the said delivery information from the said address book information, the said form data, and the said delivery detailed information, and outputs a delivery form based on this delivery information. Delivery acceptance support method. In the delivery reception terminal,
A delivery information receiving step for receiving the delivery information from the delivery form output terminal;
An input step for inputting the delivery information;
Based on the delivery information input in the input step, a delivery fee is determined and delivery is accepted, and the delivery acceptance information is determined from the delivery information received in the delivery information receiving step and the determined delivery fee. A delivery acceptance step for generating
A delivery acceptance information transmission step for transmitting the delivery acceptance information generated by the delivery acceptance step to the mobile terminal;
The delivery acceptance support method according to claim 10 or 11, characterized by comprising:   The delivery acceptance support method according to claim 12, wherein the delivery acceptance information transmission step transmits point information representing a point corresponding to the delivery fee together with the delivery acceptance information.   In the portable terminal, a delivery flag indicating that a delivery request has been made is input to the address book information that matches the delivery destination in the delivery acceptance information received from the delivery acceptance terminal, and the third party is contacted. The delivery acceptance support method according to any one of claims 9 to 13, wherein when the destination is transmitted to the delivery form output terminal, the contacts to which the delivery flag is input are collectively transmitted. . A portable terminal that holds address book information including contact information of the owner and a third party and can communicate with the outside; a delivery form output terminal that receives the address book information from the portable terminal and outputs a delivery form; A delivery acceptance support program in a delivery acceptance support system comprising a delivery acceptance terminal for accepting delivery of goods,
The delivery form output terminal generates delivery information including a requester address and a delivery address from the address book information received from the portable terminal, and outputs the delivery form based on the delivery information, and the delivery acceptance terminal Sending the delivery information to
Causing the delivery acceptance terminal to accept delivery based on delivery information including the outer dimensions and weight of the delivery and the delivery information from the delivery form output terminal, and using the accepted result as delivery acceptance information. A delivery acceptance support program characterized by being transmitted to. The delivery form output terminal comprises form data storage means for storing form data including format data of the delivery form and parameters of entry items,
In the delivery form output terminal,
An address book information receiving function for receiving the address book information from the mobile terminal;
A delivery form output function for generating the delivery information from the address book information received by the address book information receiving function and the form data stored in the form data storage means and outputting a delivery form based on the delivery information When,
A delivery information transmission function for transmitting the delivery information generated by the delivery form output function to the delivery acceptance terminal;
The delivery acceptance support program according to claim 15, wherein: In the delivery form output terminal, a presentation function for selecting a delivery service that can be requested from delivery conditions including a delivery request reception date and time, a delivery desired date and time, and a delivery item type and presenting it to the owner, and obtaining it as delivery detailed information Is further realized on the computer,
The delivery form output function generates the delivery information from the address book information, the form data, and the delivery detailed information, and outputs a delivery form based on the delivery information. Delivery acceptance support program. In the delivery reception terminal,
A delivery information receiving function for receiving the delivery information from the delivery form output terminal;
An input function for inputting the delivery information;
Based on the delivery information input by the input function, a delivery fee is determined and delivery is accepted, and the delivery acceptance information is determined from the delivery information received by the delivery information receiving function and the determined delivery fee. A delivery acceptance function that generates
A delivery acceptance information transmission function for transmitting the delivery acceptance information generated by the delivery acceptance function to the mobile terminal;
The delivery acceptance support program according to claim 16 or 17, characterized in that:   The delivery acceptance support program according to claim 18, wherein the delivery acceptance information transmission function transmits point information representing a point corresponding to the delivery fee together with the delivery acceptance information.   In the portable terminal, a delivery flag indicating that a delivery request has been made is input to the address book information that matches the delivery destination in the delivery acceptance information received from the delivery acceptance terminal, and the third party is contacted. The computer according to any one of claims 15 to 19, wherein when a destination is transmitted to the delivery form output terminal, a computer realizes a function of collectively transmitting the contacts to which the delivery flag is input. The delivery acceptance support program described.   21. A recording medium on which the delivery acceptance support program according to claim 15 is recorded and readable by a computer.

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