JP2007249790A - Taxi reservation apparatus and taxi dispatch processing apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow each taxi company to individually advertise or issue a discount coupon to a user directly while taxi companies mutually cooperates in reservation processing. <P>SOLUTION: A taxi reservation apparatus holds dispatch reservation destination information of a plurality of taxi companies for each prescribed area, selects one among the held dispatch reservation destination information of the plurality of taxi companies for each area as a dispatch reservation candidate, receives taxi reservation information including a current location information of a mobile telephone terminal transmitted from the mobile telephone terminal by e-mail, captures the current location information and e-mail address information of the mobile telephone terminal, searches an area based on the captured current location information, and generates dispatch request information including the current location information and the e-mail address information to transmit it by e-mail to the taxi company corresponding to the dispatch reservation candidate for the area. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention is used for a taxi reservation service using a mobile phone terminal. In particular, it relates to taxi reservations by E-mail.

  With the widespread use of mobile phone terminals equipped with a GPS function, it is possible to obtain current location information of mobile phone terminals, and navigation services using mobile phone terminals or mobile route terminal owner movement route monitoring services have been put to practical use. ing. Further, even if the mobile phone terminal is not equipped with a GPS function, it is possible to obtain rough current position information depending on which base station area it is in.

  A taxi reservation service using the current location information acquisition function of such a mobile phone terminal has been proposed. That is, the owner of the mobile phone terminal (hereinafter simply referred to as the user) automatically uses the mobile phone terminal to contact the taxi company for a reservation without automatically telling the taxi company the current location. In this service, the mobile phone terminal notifies the taxi company of the current location information. In addition, when making a reservation contact, in addition to voice calls, E-mail can also be used (see, for example, Patent Documents 1 to 3).

JP 2002-251433 A Japanese Patent Laid-Open No. 2004-70498 JP 2005-18684 A

  For example, in the proposal by patent document 1, a dispatch request is directly transmitted with respect to several taxis from a taxi dispatch mediation center. That is, all the judgments and operations of responses to the dispatch request are left to the taxi driver. Therefore, it is difficult for taxi companies to make a reservation process such as allocating users evenly to multiple taxi companies. When looking at one area, taxi companies that operate more taxis Becomes more advantageous. Therefore, when a plurality of taxi companies negotiate and attempt to share and operate a taxi reservation system, there is a problem that the proposal of Patent Document 1 is difficult to accept.

  Further, even the proposal according to Patent Document 2 does not propose any solution for a reservation process in which a plurality of taxi companies cooperate with each other.

  In the proposal by patent document 3, the taxi dispatch system which mediates a taxi company and a user is proposed, By this, the reservation process in which several taxi companies cooperated is realizable. However, in the proposal according to Patent Document 3, the server having the function of mediating between the user and the taxi company has almost all functions from the reception of taxi reservations to the dispatch management, and the taxi that has received the reservation for dispatching from the user. The company directly informs the user of the completion of the reservation and gives thanks, or advertises itself after the notification of the completion of the reservation, or issues a discount coupon (here, a coupon issue service by E-mail) There is a problem that it is difficult to engage in customer service.

  That is, since the proposal according to Patent Document 3 is a system form in which no direct exchange between the user and each taxi company is possible, the individuality of each taxi company is treated as a customer service to the user when accepting a taxi reservation. It is impossible to reflect it. This causes a negative effect of lowering the consciousness of competition for improving the quality of the reservation acceptance service among a plurality of taxi companies, and there is a concern that the service quality received by the user may be lowered.

  Furthermore, it is not desirable that the functions are concentrated on the server from the viewpoint of risk distribution when a failure occurs in the server.

  The present invention is performed under such a background, and each taxi company directly provides services such as advertising and discount coupon issuance while realizing a reservation process in which the taxi companies cooperate with each other. It is an object of the present invention to provide a taxi reservation accepting apparatus and a taxi dispatch processing apparatus that can be performed for a user.

  A first aspect of the present invention is, for example, a taxi reservation accepting device disposed in a taxi reservation center established by a plurality of taxi companies. The feature of the present invention is that it is plural for each predetermined area. Each of the taxi company's vehicle allocation reservation reception destination information and each of the plurality of taxi company's vehicle allocation reservation reception destination information held in the storage means is selected for each area. Reservation destination candidate selection means as a dispatch destination candidate, and taxi reservation information including the current location information of the mobile phone terminal transmitted by the mobile phone terminal is received by E-mail and the E-mail address of the mobile phone terminal Reservation information receiving means for capturing information and current position information, and the area based on the current location information captured by the reservation information receiving means. A vehicle allocation request transmission means for generating vehicle allocation request information including the current position information and the E-mail address information for a taxi company corresponding to the vehicle allocation reservation candidate in the area and transmitting it by E-mail. It is in the place with.

  According to this, when the taxi reservation information from the user is received, the taxi company that makes the vehicle allocation reservation can be selected in advance as the vehicle allocation destination candidate. A reservation process in which taxi companies cooperate such as assigning users can be realized.

  In addition, a taxi that is still actually dispatched by providing means for transmitting an E-mail having a content notifying completion of dispatch reservation reception to the E-mail address of the mobile phone terminal after transmitting the dispatch request information. It is possible to give a sense of security to the user even in the initial stage where there is no reply of reservation completion information from the company.

  A second aspect of the present invention is a taxi dispatch processing device arranged in each taxi company. The feature of the present invention is that the dispatch request information from the taxi reservation accepting device of the present invention. Is determined by the E-mail to determine whether or not the vehicle can be allocated, and when the vehicle allocation determination unit determines that the vehicle can be allocated, the vehicle dispatch instruction is given to a predetermined taxi and to the taxi reservation receiving device. The taxi reservation acceptance device is transmitted when an E-mail for notifying that the vehicle can be dispatched is transmitted and an E-mail for notifying the completion of the reservation is transmitted to the mobile phone terminal. There is a vehicle dispatch availability notification means for transmitting an E-mail for notifying the vehicle dispatch failure.

  According to this, after receiving taxi reservations from users efficiently and collectively by a taxi reservation receiving device provided centrally, taxi reservations are received by a taxi dispatch processing device provided by each taxi company. Since the customer service can be performed independently for the user, it is possible to differentiate from other companies in the response at the time of taxi reservation reception. For example, it is possible for the company's own judgment to include the company's advertisement or discount coupon in the E-mail of the reservation completion notification transmitted to the user.

  As a result, the individuality of each taxi company can be reflected in the customer service to the user, and the competition consciousness among the taxi companies can be enhanced, so that the service quality can be improved.

  In addition, the reservation destination candidate selection unit of the taxi reservation reception device deletes the vehicle allocation reservation destination candidate for which the vehicle allocation request information has already been transmitted by the vehicle allocation request transmission unit from the candidates and has the same area as the deleted candidate. It is desirable to provide candidate update means for newly selecting the next candidate.

  And when it receives E-mail which notifies the dispatch impossible from the taxi dispatch processing apparatus of this invention, it has a means to produce | generate and transmit the said dispatch request information with respect to the next candidate selected by the said candidate update means. desirable.

  In addition, the reservation destination candidate selection unit or the candidate update unit includes a unit that executes candidate selection using, for example, a round robin method.

  According to this, users can be equally allocated to a plurality of taxi companies, and if the reservation of the taxi company that sent the vehicle allocation request information is impossible, the vehicle allocation request information is sent to other companies. Since it can be transmitted, the probability that it becomes impossible to make a reservation again can be reduced, and the service quality for the user can be improved.

  The present invention can also be understood from the viewpoint of a taxi reservation method. That is, in the taxi reservation method of the present invention, the taxi reservation reception device of the present invention holds the vehicle reservation reservation destination information of a plurality of taxi companies for each predetermined area, and the vehicle distribution of the plurality of taxi companies held is held. E-mail is used to select taxi reservation information including the current location information of the mobile phone terminal transmitted from the mobile phone terminal by selecting any one of the reservation reception destination information for each area as a dispatch destination candidate. The mobile phone terminal receives E-mail address information and current location information of the mobile phone terminal, searches the area based on the acquired current location information, and for the taxi company corresponding to the dispatch destination candidate in the area The dispatch request information including the current position information and the E-mail address information is generated and sent to the E-mail. And transmitting Ri.

  Moreover, it is desirable to notify the completion of acceptance of the vehicle allocation reservation to the E-mail address of the mobile phone terminal after transmitting the vehicle allocation request information.

  Further, when the taxi dispatch processing device of the present invention receives the dispatch request information from the taxi reservation accepting device of the present invention by E-mail and determines whether or not the vehicle can be allocated, A dispatch instruction is sent to the taxi reservation reception device, and an E-mail is sent to the mobile phone terminal to notify that the reservation is complete. In some cases, it is desirable to notify the taxi reservation acceptance device that a vehicle cannot be allocated.

  In addition, the taxi reservation acceptance device of the present invention deletes the vehicle allocation reservation destination candidate for which the vehicle allocation request information has already been transmitted from the candidate and newly selects the next candidate in the same area as the deleted candidate. Is desirable.

  Then, it is desirable that the dispatch request information is generated and transmitted to the selected next candidate upon receiving an E-mail for notifying the dispatch from the taxi dispatch processing apparatus according to the present invention.

  For example, candidate selection is performed using a round robin method.

  The present invention can also be understood from the viewpoint of a program. That is, the program of the present invention is a program that, when installed in a general-purpose information processing apparatus, causes the information processing apparatus to realize functions corresponding to the functions of the means of the taxi reservation accepting apparatus of the present invention.

  Or the program of this invention is a program which implement | achieves the function corresponding to the function of the said means of the taxi dispatch processing apparatus of this invention by installing the information processing apparatus in a general-purpose information processing apparatus.

  By recording the program of the present invention on a recording medium, the information processing apparatus can install the program of the present invention using the recording medium. Alternatively, the program of the present invention can be directly installed in the information processing apparatus via a network from a server holding the program of the present invention.

  Thereby, the taxi reservation reception apparatus or taxi dispatch processing apparatus of this invention is realizable using a general purpose information processing apparatus.

  Further, the present invention can also be understood as an invention of a taxi reservation system including the taxi reservation receiving device of the present invention and the taxi dispatch processing device of the present invention.

  ADVANTAGE OF THE INVENTION According to this invention, each taxi company can independently perform an advertisement, a discount coupon issue, etc. with respect to a user directly, implement | achieving the reservation process which taxi companies cooperated. Moreover, the risk at the time of failure occurrence can be dispersed.

  A taxi reservation system including a taxi reservation receiving apparatus and a taxi dispatch processing apparatus according to an embodiment of the present invention will be described with reference to FIGS. FIG. 1 is an overall configuration diagram of a taxi reservation system according to the present embodiment. As shown in FIG. 1, when a user makes a taxi reservation using the mobile phone terminal 1, the taxi reservation information arrives at the taxi reservation reception device 2 in the taxi reservation center via the base station 5 and the network 4. . The taxi reservation acceptance device 2 transmits vehicle allocation request information via the network 4 to the taxi allocation processing device 3 of any of the taxi companies W, X, Y, and Z. The taxi dispatch processing apparatus that has received the dispatch request information performs the dispatch process, and eventually the taxi arrives at the user.

  Next, the structure of the taxi reservation acceptance apparatus 2 of a present Example is demonstrated with reference to FIG. FIG. 2 is a block diagram of the taxi reservation accepting apparatus of this embodiment. As shown in FIG. 2, the taxi reservation receiving apparatus 2 of the present embodiment includes a vehicle allocation reservation reception destination database 21 that holds vehicle allocation reservation reception destination information of a plurality of taxi companies W to Z for each of predetermined areas A and B. A reservation is made by selecting one of each of the areas A and B from the vehicle reservation reservation destination information of the plurality of taxi companies W to Z held in the vehicle reservation reservation destination database 21. Taxi reservation information including the current location information of the mobile phone terminal 1 transmitted by the destination candidate selection unit 22 and the mobile phone terminal 1 is received by E-mail, and the E-mail address information of the mobile phone terminal 1 and the current Reservation information reception unit 23 that captures position information, and area A or B is searched based on the current location information captured by reservation information reception unit 23. And a vehicle allocation request transmission unit 24 that generates vehicle allocation request information including the current position information and the E-mail address information for a taxi company corresponding to the vehicle allocation reservation candidate in the area and transmits the information by E-mail. And a reception completion notification unit 25 for transmitting an E-mail having a content for notifying completion of vehicle reservation reservation to the E-mail address of the mobile phone terminal 1 after transmitting the vehicle allocation request information.

  In the example of FIG. 2, the reception completion notification unit 25 sends an E-mail message to the mobile phone terminal 1 that “the customer's reservation has been received. Please wait for the taxi company to contact you”. .

  Next, the structure of the taxi dispatch processing apparatus 3 of a present Example is demonstrated with reference to FIG. FIG. 3 is a block diagram of the taxi dispatch processing apparatus 3 of the present embodiment. As shown in FIG. 3, the taxi dispatch processing device 3 of the present embodiment receives the dispatch request information from the taxi reservation accepting device 2 by E-mail and determines whether or not the dispatch is possible, and this dispatch When the availability determining unit 31 determines that the vehicle can be dispatched, the vehicle dispatching instruction is given to the predetermined taxi 7 and an E-mail for notifying the taxi reservation accepting device 2 that the vehicle can be dispatched is transmitted to the mobile phone terminal 1. When the E-mail for notifying the reservation completion is transmitted, and the vehicle allocation determination unit 31 determines that the vehicle allocation is impossible, the vehicle allocation notification unit 32 for transmitting the E-mail for notifying the taxi reservation reception device 2 that the vehicle allocation is impossible. With. Information relating to the allocation situation for the allocation possibility determining unit 31 to determine whether the allocation is possible is stored in the allocation situation management database 30.

  For example, the current position information and vacant vehicle information of each taxi 7 are accumulated in the vehicle allocation situation management database 30 and arrive at the user within a common sense waiting time (for example, 10 minutes) from the viewpoint of the current position information of the user. If there is an empty taxi available, it is determined that the vehicle can be delivered, and if there is no empty taxi satisfying such conditions, it is determined that the vehicle cannot be delivered.

  In addition, if the information on the number of passengers and the destination is included in the dispatch request information, these information are also taken into consideration, and if the number of passengers is large, a plurality of taxis 7 can be selected, When the destination is a remote place, an algorithm such as selecting a taxi 7 to be driven by a driver who has sufficient working hours can be used.

  4 shows an example of reservation completion information. In the example of FIG. 4, the reservation completion information is “Thank you so much for making a reservation for a taxi. Until the car arrives. Please wait for a while. "

  Furthermore, a taxi use fee discount service is implemented as a “mail reservation special coupon” for reservations using the mobile phone terminal 1. In this service, when a user gets in a taxi that arrives, arrives at a destination and pays a fee, the image of the coupon is displayed on the screen of the mobile phone terminal 1 and presented to the driver. This is a service that can receive a discount (100 yen discount in the example of FIG. 4). The image information of the coupon ticket is image information transmitted by E-mail as an attachment file of reservation completion information. Note that the image information of the coupon ticket may not be official image information such as jpg or gif but may be information obtained by combining text information as image information.

  In addition, the company's advertisement can be included in the reservation completion information. In the example of FIG. 4, an advertisement for “one-day bus tour” is posted as “cheap tour information”.

  Further, FIG. 5 is a diagram for explaining the candidate update status in the reservation destination candidate selection unit 22, but the reservation destination candidate selection unit 22 in the taxi reservation reception device 2 has already received the vehicle allocation request information by the vehicle allocation request transmission unit 24. The transmitted allocation reservation candidate (X in FIG. 5) is deleted from the candidates, and the next candidate (Y in FIG. 5) in the same area (A in FIG. 5) as the deleted candidate (X) is deleted. Make a new selection. And if E-mail which notifies the dispatch impossible from the taxi dispatch processing apparatus 3 is received, dispatch request information will be produced | generated and transmitted with respect to the next candidate (Y) selected.

  6 and FIG. 7 are diagrams for explaining the round robin method used for candidate update. As shown in FIG. 6, the reservation destination candidate selection unit 22 selects candidates using the round robin method. Execute. In the example of FIG. 6, there are only two selection targets in the area A, but as shown in FIG. 7, even when there are a large number of selection targets a to e in the area C, any one of them is evenly used using round robin. Selected.

  Next, the taxi reservation method of the present embodiment will be described with reference to FIGS. FIG. 8 is a diagram illustrating a processing procedure from taxi reservation to taxi boarding that does not include a case where dispatch is not possible. FIG. 9 is a diagram showing a processing procedure from taxi reservation to taxi boarding including a case where dispatch is impossible.

  In the taxi reservation method of the present embodiment, as shown in FIG. 8, the taxi reservation reception device 2 holds the dispatch reservation reception destination information of a plurality of taxi companies W to Z for each of the predetermined areas A and B. One of each of the taxi companies W to Z, which is held, is selected as a vehicle allocation reservation candidate for each of areas A and B (S1-1). The received taxi reservation information (S2) including the current location information of the mobile phone terminal 1 is received by E-mail, the E-mail address information and current location information of the mobile phone terminal are taken in, and the current location information taken in Area A or B is searched based on the current position information and the taxi company X corresponding to the dispatch destination candidate in the area A or B. And generates dispatch request information containing micro the E-mail address information to send the E-mail (S3). In addition, the taxi reservation information can include information on the user name, the number of passengers, and the destination as additional information. After transmission of the vehicle allocation request information, the completion of the vehicle allocation reservation acceptance is notified to the E-mail address of the mobile phone terminal 1 (S4).

  When the taxi dispatch processing device 3 receives the dispatch request information (S5-1) from the taxi reservation accepting device 2 by E-mail, judges whether or not dispatch is possible (S6-1), and when it is judged that dispatch is possible (S6) -Y), a dispatch instruction (S7) is given to a predetermined taxi 7 and an E-mail is sent to the taxi reservation accepting device 2 to notify that the dispatch is possible (S8), and the mobile phone terminal 1 is reserved. An E-mail for notifying completion is transmitted (S9). As a result, the taxi 7 goes directly to the site (user's location) (S12). In addition, the information regarding the number of passengers and the destination included in the dispatch request information can also be used for determining whether or not the dispatch is possible. In addition, the vehicle allocation instruction includes information on the current position of the user, the name, the number of passengers, and the destination, and the driver uses the information to go to the user and identify the user.

  When it is determined that the vehicle cannot be allocated (S6-N), the taxi reservation acceptance device 2 is notified that the vehicle cannot be allocated (S10).

  The taxi reservation accepting apparatus 2 deletes the dispatch reservation destination candidate for which dispatch request information has already been transmitted from the candidate and newly selects the next candidate in the same area as the deleted candidate (S1-2). .

  Upon receiving an E-mail for notifying the dispatch from the taxi dispatch processing device 2, dispatch request information is generated and transmitted to the selected next taxi company Y (S11).

  When the taxi dispatch processing device 3 receives the dispatch request information (S5-2) from the taxi reservation accepting device 2 by E-mail, judges whether or not dispatch is possible (S6-2), and when it is judged that dispatch is possible (S6) -Y), a dispatch instruction (S7) is given to a predetermined taxi 7 and an E-mail is sent to the taxi reservation accepting device 2 to notify that the dispatch is possible (S8), and the mobile phone terminal 1 is reserved. An E-mail for notifying completion is transmitted (S9). As a result, the taxi 7 goes directly to the site (user's location) (S12).

  Selection of candidates in steps S1-1, S1-2, and S1-3 is performed using a round robin method.

  In addition, the present embodiment is implemented as a program that, when installed in a general-purpose information processing apparatus, causes the information processing apparatus to realize functions corresponding to the taxi reservation accepting device 2 or the taxi dispatch processing device 3 of the present embodiment. Can do. This program is recorded on a recording medium and installed in the information processing apparatus, or installed in the information processing apparatus via a communication line, so that the information processing apparatus receives the taxi reservation reception apparatus 2 or the taxi dispatch processing apparatus 3. The corresponding functions can be realized.

  According to the present invention, a taxi reservation receiving device provided centrally allows a taxi reservation from a user to be efficiently and collectively received, and then a taxi reservation processing device provided in each taxi company performs a taxi reservation. Differentiating from other companies can be achieved because customer service can be performed independently for the user who has received it. As a result, competition awareness among taxi companies can be enhanced and service quality can be improved. This leads to improvement in convenience for the user.

  In addition, since taxi reservation and taxi dispatch are separated, for example, when a failure occurs in a taxi reservation reception device, if the taxi company can accept reservations from users on its own, it can handle the failure. Can do. Thus, the risk at the time of failure occurrence can be dispersed.

BRIEF DESCRIPTION OF THE DRAWINGS The whole block diagram of the taxi reservation system of a present Example. The block block diagram of the taxi reservation acceptance apparatus of a present Example. The block block diagram of the taxi dispatch processing apparatus of a present Example. The figure which shows an example of reservation completion information. The figure for demonstrating the update of the reservation destination candidate by a reservation destination candidate selection part. The figure for demonstrating the reservation destination candidate selection by a round robin system in a reservation destination candidate selection part. The figure for demonstrating the reservation destination candidate selection by a round robin system in a reservation destination candidate selection part. The figure which shows the process sequence which does not include the dispatch impossible in the taxi reservation method of a present Example. The figure which shows the process sequence including the dispatch impossible in the taxi reservation method of a present Example.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Cellular phone terminal 2 Taxi reservation reception device 3 Taxi dispatch processing device 4 Network 5 Base station 6 GPS satellite 7 Taxi 21 Vehicle dispatch reservation reception destination database 22 Reservation destination candidate selection unit 23 Reservation information reception unit 24 Vehicle dispatch request transmission unit 25 Reception completion notification Section 30 Allocation status management database 31 Allocation availability determination section 32 Allocation availability notification section

Claims (15)

Means for holding dispatch reservation reception information of a plurality of taxi companies for each predetermined area;
Reservation destination candidate selection means for selecting each one of the plurality of taxi companies from among the plurality of taxi companies held in this holding means and selecting a vehicle allocation destination candidate for each area;
Reservation information accepting means for receiving taxi reservation information including current position information of the mobile phone terminal transmitted by the mobile phone terminal by E-mail and taking in E-mail address information and current position information of the mobile phone terminal;
A search request for the area based on the current location information fetched by the reservation information receiving means, and a taxi allocation request that includes the current location information and the E-mail address information to a taxi company corresponding to the dispatch destination candidate in the area A taxi reservation acceptance device comprising: a vehicle allocation request transmission means for generating information and transmitting it by E-mail.   The taxi reservation reception device according to claim 1, further comprising means for transmitting an E-mail having a content notifying completion of vehicle reservation reservation to the E-mail address of the mobile phone terminal after transmitting the vehicle allocation request information. A vehicle allocation determination unit that receives the vehicle allocation request information from the taxi reservation reception device according to claim 1 or 2 by E-mail and determines whether the vehicle allocation is possible;
When the vehicle allocation determination unit determines that the vehicle can be allocated, the vehicle dispatch instruction is given to a predetermined taxi, and an E-mail is sent to the taxi reservation accepting device to notify the allocation of the vehicle to the mobile phone terminal. An E-mail for notifying the completion of the reservation, and when the vehicle allocation determination means determines that the vehicle allocation is impossible, the vehicle allocation notification means for transmitting an E-mail for notifying the taxi reservation reception device that the vehicle allocation is impossible Taxi dispatch processing equipment equipped with.   The reservation destination candidate selection means deletes the vehicle allocation reservation destination candidate for which the vehicle allocation request information has already been transmitted by the vehicle allocation request transmission means, and newly deletes the next candidate in the same area as the deleted candidate. The taxi reservation acceptance device according to claim 1, further comprising candidate update means for selecting.   Claims provided with means for generating and transmitting the dispatch request information to the next candidate selected by the candidate update means upon receipt of an E-mail for notifying dispatch from the taxi dispatch processing device according to claim 3. Item 5. Taxi reservation acceptance device according to item 4.   The taxi reservation acceptance device according to claim 1 or 4, wherein the reservation destination candidate selection means or the candidate update means comprises means for executing candidate selection using a round robin method.   The taxi reservation reception device according to claim 1 holds vehicle allocation reservation reception information of a plurality of taxi companies for each predetermined area, and an area from the stored vehicle reservation reservation reception information of the plurality of taxi companies Each one is selected as a vehicle allocation reservation candidate for each, and taxi reservation information including the current location information of the mobile phone terminal transmitted by the mobile phone terminal is received by E-mail, and the mobile phone terminal E-mail address information and current position information are captured, the area is searched based on the captured current position information, and the current position information and the E-mail are searched for a taxi company corresponding to the dispatch destination candidate in the area. Taxi reservation acceptance method of generating dispatch request information including address information and transmitting by E-mail   The taxi reservation acceptance method according to claim 7, wherein after the dispatch request information is transmitted, completion of the dispatch reservation acceptance is notified to an E-mail address of the mobile phone terminal.   When the taxi dispatch processing device according to claim 3 receives the dispatch request information from the taxi reservation accepting device according to claim 1 by E-mail and determines whether or not the vehicle can be dispatched. A dispatch instruction is sent to the taxi reservation reception device and an E-mail is sent to the taxi reservation accepting device to notify that the dispatch is possible. 8. The taxi reservation acceptance method according to claim 7, wherein when the determination is made, the taxi reservation acceptance device is notified of the fact that the vehicle cannot be allocated.   The taxi reservation acceptance device according to claim 1, wherein the allocation request destination candidate for which allocation request information has already been transmitted is deleted from the candidate and a new candidate in the same area as the deleted candidate is newly selected. Item 8. Taxi reservation reception method according to item 7.   11. The taxi reservation acceptance method according to claim 10, wherein upon receiving an E-mail for notifying that no dispatch is possible from the taxi dispatch processing device according to claim 3, the dispatch request information is generated and transmitted to the selected next candidate. .   The taxi reservation reception method according to claim 7 or 10, wherein candidate selection is performed using a round robin method.   A program that, when installed in a general-purpose information processing apparatus, causes the information processing apparatus to realize a function corresponding to the function of the means of the taxi reservation accepting apparatus according to claim 1 or 2 or 4 to 6.   A program that, when installed in a general-purpose information processing apparatus, causes the information processing apparatus to realize functions corresponding to the functions of the means of the taxi dispatch processing apparatus according to claim 3.   A taxi reservation system comprising the taxi reservation receiving device according to any one of claims 1 and 2, or 4 to 6, and the taxi dispatch processing device according to claim 3.

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