JP2001331562A - System and method for taxi dispatch service - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily call a taxi by using the Internet without conversing with the receptionist of a taxi company even if the user does not know the telephone number of the taxi company and where the user is at present. SOLUTION: A taxi dispatch request sent from a PHS terminal 1 is received by a mobile exchange 3 through a base station 2. The mobile exchange 3 discriminates the location of the PHS terminal 1 and mails location information and discrimination information of the PHS terminal 1 to the reception terminal 41 of the nearest taxi allocation center 4 through the Internet 5 to display them, and the person in charge of the reception terminal 41 instructs the allocation of a taxi 6 to the location of the PHS terminal 1.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a taxi transfer service system and method, and more particularly, to a taxi transfer service system and method using a location search service in mobile communication.

[0002]

2. Description of the Related Art Conventionally, when a user calls a taxi, the user calls the nearest taxi company, and informs a taxi company receptionist of his / her current location or address. However, when using a taxi in an area unknown to the user, it is necessary to check the telephone number of the nearest taxi company, the user's own location, and the like. To improve this inconvenience,
With the development of the mobile communication system, a technology for automatically extracting the own location by using the position search function and requesting a dispatch through a telephone line is disclosed in, for example, JP-A-9-321882.
No. 6,086,045.

[0003]

In the above-mentioned conventional system, a user must use a normal telephone line to connect to a taxi company when making a dispatch request, and must always talk with a receptionist of the taxi company. For example, there is a problem that this system cannot be used for persons with disabilities such as hearing impaired or unable to speak or foreigners who cannot speak Japanese. Was.

An object of the present invention is to enable a user to know the telephone number of a taxi company and the location and address of his / her current location.
It is an object of the present invention to provide a taxi pick-up service system and method that can easily call a taxi without making a call to a taxi company reception using the Internet.

[0005]

The taxi pick-up service system of the present invention inputs a specific code for a taxi dispatch request and surrounding landmark information for specifying its own location, displays the input information and displays the specified code. A portable information terminal that transmits a predetermined connection destination number obtained from and communicates with a base station, a base station that connects to the portable information terminal in a predetermined area via a wireless line, and location registration information of the portable information terminal. A mobile switching center that is held and connected to the portable information terminal via the base station, and a mail distribution center that is provided at a dispatch center that instructs taxi dispatch, receives and displays mail transmitted from the mobile switching center via the Internet, A reception terminal that notifies a taxi by radio call based on the received information; and a taxi that receives instruction information from the reception terminal. The exchange exchanges a dispatch center information storage unit for storing the mail address of the taxi dispatch center corresponding to the base station, and converts the information specifying the location received from the portable information terminal into a format that can be transmitted by mail. A format conversion unit, an internet connection control unit for controlling transmission of the information converted by the format conversion unit to the Internet by mail, and a portable information terminal that receives the specific code transmitted from the portable information terminal and recognizes a taxi dispatch request. After identifying the user name and the location registration information from the identification number of the mobile information terminal, the location registration information is used as a search key, the mail address is extracted by referring to the dispatch center information storage unit, and the user name and location of the portable information terminal are extracted. Output to the format conversion unit together with information specifying the The central control unit, when there are a plurality of taxi companies in the corresponding location registration area of the portable information terminal, updates the priority at the time of selecting the company every time the dispatch center information storage unit is activated. And the portable information terminal may have a P
The information terminal may be any one of an HS, a mobile phone, and an information terminal with a wireless communication function, and may have a function button for requesting a dispatch. Further, the portable information terminal may be a terminal device with a built-in GPS receiver.

The taxi pick-up service method of the present invention uses a portable information terminal having a wireless communication function to receive and display taxi dispatch request information and surrounding landmark information input by a user, and to transmit the received information via a base station. Transmitting to a predetermined mobile switching center, receiving this transmission information at the mobile switching center, and confirming a taxi dispatch request; and searching for the location of the user by location registration information to specify the location; Extracting the mail address of the nearest taxi dispatch center based on the specified information; converting the information received from the portable information terminal into a format that can be transmitted by mail; and converting the converted information together with the user name to the extracted mail address. Sending to the reception terminal of the dispatch center via the Internet The reception terminal displays information received by the reception terminal and calls and notifies a taxi traveling in the corresponding area based on the information.The taxi receives the information, and the taxi receives the information. Thereafter, the configuration may include a step of notifying the user who has made a taxi dispatch request from the reception terminal of the estimated arrival time of the taxi, or a configuration including a step of obtaining the location information of the user from the GPS receiver. Alternatively, when there are a plurality of taxi companies at the location of the user, the configuration may include a step of updating the priority at the time of selecting the company every time a dispatch request is received. Further, a configuration may be included that includes a step of adding additional information in addition to the information for specifying the location at the time of a user's dispatch request.

According to the present invention, a mobile switching center receives a taxi dispatch request made from a portable information terminal via a base station, the mobile switching center identifies the location of the portable information terminal, By sending the location information and identification information of the information terminal to the reception terminal of the nearest dispatch center via the Internet and displaying the same, the dispatch center issues a dispatch instruction to the location of the portable information terminal. This allows
When calling a taxi, the user can call a taxi company and give his / her name and current location to the mobile communication carrier instead of calling and provide a service.

[0008]

Next, embodiments of the present invention will be described with reference to the drawings.

Referring to FIG. 1A, an embodiment of the present invention shows a specific code predetermined for a taxi dispatch request, for example, [#TAXI] and surrounding landmarks for specifying its own location. PHS (Personal) for inputting information, displaying the input information, transmitting a predetermined connection number obtained from a specific code, and communicating with a base station.
nal Handyphone System) Terminal 1
A base station 2 connected to a PHS terminal within a predetermined area by a radio line, and a PHS exchange 3 holding position registration information of the PHS terminal 1 and connecting to the PHS terminal 1 via the base station 2.
A reception terminal 41 provided at a dispatch center 4 for instructing the dispatch of taxis, receiving and displaying an e-mail transmitted from the PHS exchange 3 via the Internet 5, and displaying a taxi radio call based on the received information; And a taxi 6 for receiving instruction information from the terminal 41. In the PHS network, a specific exchange which receives a taxi dispatch request is defined in advance.

FIG. 1B is a diagram showing a main part of the PHS exchange in FIG. 1A according to the present invention. A PHS exchange 3 is a base station interface for controlling transmission and reception of signals with the base station 2. A unit 31 for storing various programs for operating the PHS switching center and writing various kinds of information for connection control;
A main storage unit 32 for reading, and a location information storage unit 33 for storing location registration information of the PHS terminal.
And a dispatch center information storage unit 3 for storing a mail address of a taxi company dispatch center corresponding to the base station.
4, a format conversion unit 35 for converting the information specifying the location received from the PHS terminal 1 into a format that can be transmitted by mail, and an Internet connection control unit 36 for controlling the transmission of the information converted by the format conversion unit 35 to the Internet 5 by mail. Receiving the specific code transmitted from the PHS terminal 1 and recognizing the taxi dispatch request, identifying the user name and the location registration information from the identification number of the PHS terminal 1, and then using the location registration information as a search key and the dispatch center information. A central control unit 37 for extracting the corresponding mail address with reference to the storage unit 34 and outputting the extracted mail address together with information for specifying the user name and location of the PHS terminal to the format conversion unit 35; An input unit 38 for inputting the operation of the address data 41 and the like; Provided.

When a plurality of taxi companies exist in the corresponding location registration area of the PHS terminal 1, the central control unit 37 updates the priority at the time of selecting the company each time the dispatch center information storage unit 34 is activated. Is also good. This allows
Taxi company selection can be more averaged.

In the present embodiment, P is used as a portable information terminal.
An example using an HS terminal and its exchange is shown.
A system using a mobile phone or an information terminal with a wireless communication function and a corresponding mobile switching center may be used. Furthermore, each terminal may be provided with a dedicated function button for more easily performing a dispatch request.
As a result, even if the specific code for the dispatch request is forgotten, it can be dealt with. In addition, the portable information terminal uses a GPS (G
local Positioning System)
A terminal device with a built-in receiver may be used. Thereby, the location information of the user can be output in more detail.

FIGS. 2 and 3 are flow charts for explaining the flow of operation in the embodiment of the present invention. The operation will be described below with reference to FIGS.

First, the user uses the PHS terminal 1 to input request information for requesting a pick-up of a taxi, for example, "#TAXI". The PHS terminal 1 receives the taxi dispatch request information input by the user (step S1: abbreviated as S1), and displays the screen (S2). The user determines whether or not the information displayed on the screen has been corrected (S3).
If there is no correction, the PHS terminal 1 identifies that the reception information is a taxi dispatch request (S4), and sets the telephone number of the PHS operator common throughout the country and the information input by the user in advance to the base station 2 PHS exchange 3 via
(S5).

The transmission information is received by the PHS exchange 3 (S6), and a taxi dispatch request is confirmed (S7). PH
The S switching center 3 searches the location of the user by referring to the location information storage unit 33 in which the location registration information is stored using the identification number of the PHS terminal 1, that is, the telephone number as key information (S8). Then, the nearest taxi company is searched based on the registered base station (S9). If this search is successful, the mail address of the dispatch center 4 of this taxi company is extracted with reference to the dispatch center information storage unit 34 (S10), and is converted into a format that can be transmitted by mail together with the information received from the PHS terminal 1. The converted information is transmitted together with the user name to the reception terminal 41 of the dispatch center of the extracted mail address via the Internet 5 (S11).

At the reception terminal 41, the received mail information is displayed (S12), and the receptionist calls and notifies a taxi traveling in the corresponding area based on this information (S1).
3). The taxi receives this information (S14), confirms the user to the site (S15), and if it does not match the notified information, reconfirms with the reception terminal 41 (S16).
If they match, the user is boarded (S17), and a real vehicle report indicating that the dispatch requester has actually boarded is transmitted, and the reception terminal 41 receives this (S18).

After the contact with the taxi, the reception terminal 41 may notify the user who has made the taxi allocation request of the expected arrival time of the taxi. Thereby, the user can obtain a sense of security. Alternatively, if the location information of the user is obtained from the GPS receiver, the location of the user can be output more accurately.

Further, when there are a plurality of taxi companies at the location of the user, the priorities in selecting the companies are updated each time a dispatch request is received, thereby averaging the selection of the taxi companies. Is possible. further,
In addition to the information for specifying the location at the time of the user's dispatch request, for example, by providing additional information such as how many passengers are and where they are going, for example, more detailed information is communicated to improve convenience. It is also possible to improve.

[0019]

As described above, according to the present invention, the mobile switching center receives a taxi dispatch request from the mobile information terminal via the base station, and the mobile switching center receives the request from the mobile information terminal. By identifying the location, transmitting the location information and identification information of the portable information terminal to the reception terminal of the nearest dispatch center via the Internet, displaying the information, and distributing to the location of the dispatch center portable information terminal, the user can use the taxi company. Even if you don't know your phone number or where you are or where you are, you can easily call a taxi without having to talk to a taxi company reception using the Internet.

[Brief description of the drawings]

FIG. 1A is a configuration diagram showing an embodiment of the present invention. (B) is a diagram showing a main part of the PHS exchange in (a) according to the present invention.

FIG. 2 is a flowchart for explaining an operation flow according to the embodiment of the present invention.

FIG. 3 is a flowchart for explaining an operation flow according to the embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 PHS terminal 2 Base station 3 PHS exchange 4 Car dispatch center 5 Internet 6 Taxi 31 Base station interface unit 32 Main storage unit 33 Location information storage unit 34 Car dispatch center information storage unit 35 Format conversion unit 36 Internet connection control unit 37 Central control unit 38 input unit 41 reception terminal

 ──────────────────────────────────────────────────続 き Continued on the front page F term (reference) 5B049 BB32 CC01 CC02 CC40 EE01 EE05 FF04 FF06 GG03 GG04 GG06 GG07 5H180 AA14 BB05 FF05 FF13 5K024 AA76 AA79 BB08 CC11 DD01 DD02 EE01 FF03 GG01 GG10GG

Claims (10)

[Claims] 1. A mobile switching center receives a taxi dispatch request from a portable information terminal via a base station, and the mobile switching center identifies a location of the portable information terminal, A taxi pick-up service system wherein the location information and the identification information are transmitted to the reception terminal of the nearest dispatch center via the Internet and displayed by e-mail, so that dispatch is directed to the location of the portable information terminal at the dispatch center. 2. A specific code for a taxi dispatch request and surrounding landmark information for specifying the location of the user are input, the input information is displayed, and a predetermined connection destination number obtained from the specific code is transmitted to the base station. A portable information terminal that communicates with the portable information terminal, a base station connected to the portable information terminal within a predetermined area by a wireless line, and a location holding the location registration information of the portable information terminal and connecting to the portable information terminal via the base station And a reception terminal provided at a dispatch center for instructing the dispatch of a taxi, receiving and displaying an e-mail transmitted from the mobile exchange via the Internet and notifying a taxi by radio call based on the received information. When,
A taxi for receiving instruction information from the reception terminal, the mobile switching center, a dispatch center information storage unit for storing a mail address of a taxi company dispatch center corresponding to a base station, and the mobile information. A format conversion unit that converts the information specifying the location received from the terminal into a format that can be transmitted by e-mail, an Internet connection control unit that controls the transmission of the information converted by the format conversion unit to the Internet, and transmission from the portable information terminal After receiving the specific code received and recognizing the taxi dispatch request and identifying the user name and location registration information from the identification number of the portable information terminal, the location registration information is used as a search key to refer to the dispatch center information storage unit. To extract the relevant email address and retrieve the user name and location of the mobile information terminal. A taxi transfer service system, comprising: a central control unit for outputting information specifying a place to the format conversion unit to the format conversion unit. 3. When there are a plurality of taxi companies in a corresponding location registration area of the portable information terminal, the central control unit updates a priority in selecting a company each time the dispatch center information storage unit is activated. 3. The method according to claim 2, wherein
Taxi transfer service system described. 4. The portable information terminal is one of a PHS, a portable telephone and an information terminal with a wireless communication function.
3. The taxi pick-up service system according to claim 2, further comprising a function button for requesting a dispatch. 5. The taxi pick-up service system according to claim 2, wherein said portable information terminal is a terminal device having a built-in GPS receiver. 6. A step of receiving and displaying taxi dispatch request information and surrounding landmark information input by a user using a portable information terminal having a wireless communication function, and transmitting the received information to a predetermined mobile switching center via a base station. Transmitting, receiving the transmission information at the mobile switching center, and confirming a taxi dispatch request; searching for the location of the user by location registration information to specify the location; and determining the nearest location based on the specified information. Extracting the mail address of the taxi dispatch center; converting the information received from the portable information terminal into a format that can be transmitted by mail; and converting the converted information together with the user name to the reception terminal of the dispatch center of the extracted mail address. Transmitting the information via the Internet, and displaying the information received by the reception terminal. A taxi pick-up service method comprising the steps of: calling and notifying a taxi traveling in a corresponding area based on the information; and receiving the information by the taxi. 7. The taxi according to claim 6, further comprising, after contacting the taxi, notifying the user who has made a taxi allocation request from the reception terminal of the estimated time of arrival of the taxi. Transfer service method. 8. The taxi pick-up service method according to claim 6, further comprising the step of obtaining user location information from a GPS receiver. 9. The taxi pick-up as claimed in claim 6, further comprising the step of updating the priority in selecting a company each time a dispatch request is received when a plurality of taxi companies exist at the location of the user. Service method. 10. The taxi pick-up service method according to claim 6, further comprising a step of adding additional information in addition to the information for specifying the location when the user requests a dispatch.