JP5785377B2 - eco taxi dispatch support system - Google Patents

eco taxi dispatch support system Download PDF

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JP5785377B2
JP5785377B2 JP2010234884A JP2010234884A JP5785377B2 JP 5785377 B2 JP5785377 B2 JP 5785377B2 JP 2010234884 A JP2010234884 A JP 2010234884A JP 2010234884 A JP2010234884 A JP 2010234884A JP 5785377 B2 JP5785377 B2 JP 5785377B2
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taxi
dispatch
mobile phone
terminal
phone terminal
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JP2012088925A (en
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真宗 三村
真宗 三村
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日本ユニシス株式会社
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  The present invention matches passengers and taxis (passengers) in ecology (considering the natural environment) and informs other vehicles of the state of eco-driving (environment-friendly driving) to the environment. The present invention relates to an eco taxi dispatch support system that can spread consideration driving.

If you wish to take a taxi, the passenger (passenger) requests a taxi company operator to pick you up by phone and uses that operator to call a taxi that is on standby or empty. It was common to direct the optimal dispatch.
In order to improve the efficiency of such a system using IT technology, Japanese Patent Application Laid-Open No. 2008-269347
Gazette (Patent Document 1).

  In Patent Document 1, when a taxi dispatch request is received from a user's mobile phone terminal, the taxi dispatch device transmits position data representing the current location of the mobile phone terminal to the taxi terminal device. Then, the taxi driver equipped with the taxi terminal device determines whether the car can be dispatched with reference to the taxi boarding status (empty, rented, picked up, forwarded, paid, etc.) at that time. To the taxi dispatch device. Based on this, the taxi dispatch device determines the taxi to be dispatched in response to a reply from the taxi terminal device, and notifies the taxi terminal device of the corresponding taxi and the mobile phone terminal of the user who requested the dispatch. It was to do.

JP 2008-269347 A

  However, the technology described in Patent Document 1 is a system that simply recognizes the position of a user (passenger) and the position of a taxi by a GPS or a base station and instructs the taxi dispatching device (server) to dispatch a vehicle. there were.

  By the way, what is important for taxi dispatch business is to recognize and ride passengers that are surely booked by the taxi dispatched, and to increase the number of regular passengers who ride repeatedly, so-called repeaters. There was no prior art that was considered. In other words, even if a dispatch (arrival) is determined using the above technology, the taxi driver waits for the passenger based on the map and the mounted car navigation device with the address and building notified from the taxi dispatch device as a landmark. There was no way other than verbally confirming who was the reserved passenger even if it was close to the boarding place, and there were also mistakes such as being unable to get the passenger on board reliably. .

  On the other hand, in the automobile society, it is pointed out that carbon dioxide emissions are destroying the global environment, and hybrid cars and idling stop cars are attracting attention, but the number of commercial vehicles such as taxis is overwhelmingly large Most of them were gasoline cars.

Even in these taxis, environmentally conscious driving (eco-driving) such as compliance with court speed and suppression of sudden acceleration is being carried out, and although the driver makes efforts, the understanding of passengers and drivers of surrounding cars is gained. I was often beaten or honked if I couldn't.
The present invention has been made in view of these points, and its purpose is to use an optimal medium in stages from the request for dispatch to the decision to dispatch and boarding while encouraging environmentally conscious driving. It is an object of the present invention to realize a technology that enables mutual communication, telephone call, and visual confirmation between a passenger and a taxi driver, and allows a reserved passenger to get on a taxi that has been dispatched reliably.

  The present invention employs the following means in order to solve the above problems.

According to claim 1 of the present invention, a mobile phone terminal possessed by a user (passenger) who wants to board and having a call function, a network access function, and a location information notification function, and a call or a center server that is communicably connected, Ru is also connected to the center server through a network, comprising a network access function and a location information notification function, consists of a taxi crew terminal, the center server, the user When receiving a vehicle allocation request from a mobile phone terminal by a call function or a message function by data communication, the center server accepts registration of desired vehicle location information from the mobile phone terminal, and a taxi database based on the desired vehicle location information Referring to determine the dispatch taxi, the mobile telephone terminal and the dispatching of the user Against crew terminal xi, map information covering to dispatch desired point from the position of both ends of at least the time, as well as delivered with the position information of the two terminals, after delivering the map information, the portable A line path of a telephone line or a data communication line between a telephone terminal and a crew taxi driver terminal is set to enable inter-terminal communication, and the user's mobile phone terminal has a distance between the terminals of a certain value or less. In some cases, an eco taxi dispatch support system via a network controls the display display to a specific light emitting state for allowing the driver of the dispatch taxi to visually find the display display emitting light in that state. is there.

  According to this, since the communication between the passenger and the taxi crew is changed step by step from the request for dispatch to the ride, flexible taxi dispatch support is possible.

Further, Claim 2 of the present invention, the taxi, said center server connected centralized control unit through a communication interface (CCU) and the environmentally friendly operation indicator lamp connected in said population in the control unit (CCU) includes a said population in the control unit (CCU) on the basis of the vehicle running state detecting means for the cab has to calculate the environmental considerations operation ratio of the cab, the environmentally friendly operation according to the calculated environmental considerations operation ratio The indicator lamp is controlled.
This is an eco taxi dispatch support system via the listed network .

  In this way, the environment-friendly driving can be displayed to the outside of the taxi, so the driver of the vehicle following the vehicle can be notified of the environment-friendly driving status. It is possible to widely recognize the understanding of

  Claim 3 of the present invention uses an information processing device that can be connected to the network instead of the mobile phone terminal for a vehicle dispatch request from the passenger, according to claim 1 or 2, It is a dispatch system.

In this way, the taxi dispatch support system can be used not only from a mobile phone terminal but also from an information processing device such as a personal computer. In this case, the passenger inputs the desired boarding location, boarding time, number of orders, etc. from the information processing terminal. In this case, a favorite crew member and a favorite route to be described later can be designated. When the dispatch is confirmed, the information is written in the dispatch request header table and dispatch request details table by the taxi cloud data server (TCDS), and the URL for inquiring the information is automatically set to the e-mail address of the passenger's portable terminal. Sent to. The passenger can check the position of the vehicle being dispatched, the estimated arrival time, etc. by clicking this URL from the portable terminal even after going outside.

According to a fourth aspect of the present invention, there is provided a mobile phone terminal possessed by a user (passenger) who wants to get on the vehicle and having a call function, a network access function, and a position information notification function, and a call or a call via the mobile phone terminal and the network. A center server that is communicably connected, and a taxi crew terminal having a network access function and a location information notification function that are also connected to the center server via a network. When receiving a vehicle allocation request from a mobile phone terminal by a call function or a message function by data communication, the center server accepts registration of desired vehicle location information from the mobile phone terminal, and a taxi database based on the desired vehicle location information The user's mobile phone terminal and the vehicle allocation The map information covering at least the location of both terminals from the current position to the desired dispatch point is distributed to the crew member terminal of Xi, together with the position information of both terminals, and after the map information is distributed, A line path of a telephone line or a data communication line between the telephone terminal and the crew terminal is set, and both terminals are allowed to start inter-terminal communication by polling communication at every first predetermined interval, and the user's cellular phone terminal and the dispatch taxi Dispatch of eco taxis via a network that performs inter-terminal communication by polling communication at a second predetermined interval shorter than the first predetermined interval when the inter-terminal distance becomes less than a certain value It is a support system.

  According to this, for example, the first polling communication is performed at intervals of 10 seconds, and the second polling communication is performed at intervals of 5 seconds. Taxi rides can be reliably realized by enabling data communication and telephone calls between the two.

  According to the present invention, from the generation of a vehicle allocation request to the vehicle allocation decision and boarding, the passenger and the taxi driver using the optimal media in stages are able to achieve mutual communication, telephone call and visual confirmation, and the reserved passenger Can be ridden in a taxi that has been reliably dispatched, and environmentally friendly driving (eco-driving) can be promoted.

Schematic diagram of a taxi dispatch support system according to an embodiment of the present invention Explanatory drawing which shows the screen structure of the crew terminal (crew for tablet) of embodiment Explanatory drawing which shows the screen structure of the user's mobile telephone terminal of embodiment (1) Explanatory drawing which shows the screen structure of the user's mobile telephone terminal of embodiment (2) Explanatory drawing which shows the contents of the transaction table and master table of an embodiment Explanatory drawing (1) which shows the structure of the operation screen of the center server of embodiment Explanatory drawing (2) which shows the structure of the operation screen of the center server of embodiment

  The present invention will be described with reference to the drawings.

In this embodiment, as shown in FIG. 1, a mobile phone terminal (possibly a GPS-equipped mobile phone / smart phone or a small-sized personal computer equipped with a Query keyboard, which can be used for general network communication) possessed by a passenger (user) can be used for each taxi. It consists of a deployed crew terminal, a passenger terminal (passenger tablet) that can be viewed from the rear seat of the taxi, and a taxi cloud data server (TCDS) connected to each of these terminals via a wireless network.
A passenger's mobile phone terminal is provided with a network access function. For example, the i-mode (registered trademark of NTT DoCoMo) or the like corresponds to this. Further, it may be a smartphone such as a general-purpose Internet-connected iPhone (registered trademark of iPhone, Inc. licensed by Apple), Android (trademark of Google, USA), and the like.
In addition, these terminals are equipped with a GPS, so that location information is periodically acquired and transmitted to a taxi cloud data server (TCDS).

A crew terminal (a crew tablet) is a terminal that can communicate with a taxi cloud data server (TCDS) via a centralized control unit (CCU) installed in a taxi. A terminal that can be operated with a fingertip). This crew terminal is connected to a taxi meter and a digital tachograph via an interlock (connector), and these data are transmitted to the taxi cloud data server (TCDS) via the crew terminal. Travel management for each crew member is possible. As shown in FIG. 2, the crew terminal displays various types of information received from the taxi cloud data server, such as a dispatch status (state), a navigation screen, and the state of the host vehicle.

  The central control unit (CCU) calculates an environment-friendly driving rate (eco-driving rate) based on information from a digital tachograph or taxi meter. Here, the environmentally conscious driving rate (eco-driving rate) is, for example, the average cruising speed (generally whether it is 70 km / h or less), the fuel consumption during driving, and in the case of a hybrid vehicle, gasoline driving and motor driving. It suffices if it is possible to output a value of about three stages calculated comprehensively from the ratio or the like. For example, when the environmentally friendly driving rate is the highest value, the roof lamp of the taxi blinks green at high speed, when it is the next highest value, it slowly blinks green, and when it is the next level, it lights green. I try to keep it.

  In this way, by calculating the environmentally conscious driving rate with the centralized control unit (CCU) and making the roof lights blink and light up step by step, the driver of the following vehicle can understand that the taxi is driving environmentally consciously. Can be visually recognized.

  In the above description, the environmentally conscious driving rate (eco-driving rate) calculated by the centralized control unit (CCU) has been described in the case where the roof lamp of the taxi blinks and lights in green. For example, characters, figures, symbols, etc. such as “During eco-driving” may be displayed directly on a taxi back glass or an electric display board.

Further, in the taxi, in addition to the crew terminal, a passenger tablet terminal capable of displaying information to passengers boarding the rear seat is also arranged. This passenger tablet terminal can also communicate with a taxi cloud data server (TCDS) via the wireless router.
The central control unit (CCU) has a wireless router function (mobile Wi-Fi router), and can connect a passenger's personal computer, smart phone, and the like.

  The taxi cloud data server (TCDS) is a general-purpose network server and has a large-scale storage device (HD) connected by a main memory (MM) and a bus (BUS) with a central processing unit (CPU) (not shown) as the center. doing. In the large-scale storage device (HD), an operating system (OS), a matching program (PRG), and various tables are registered. That is, the matching program (PRG) is read and executed by the central processing unit (CPU) via the bus (BUS) and the main memory (MM), so that the “allocation engine” function shown in FIG. Will be realized.

  FIG. 5 shows examples of various tables. This will be described below. As shown in the figure, the tables are composed of a transaction table and a master table. Only the main ones of these tables will be described.

(Vehicle allocation request table)
It is one of the transaction tables and is generated for each dispatch request from a passenger. The dispatch request number generated each time a dispatch request is made, the user ID that made the dispatch request, boarding place information, and arrival The location information is registered in association with at least a dispatch status indicating whether the dispatch is in progress or has been dispatched.

(Vehicle allocation results table)
Similarly, it is one of the transaction tables, and is a table for registering the actual vehicle allocation. For each vehicle allocation request number, the vehicle ID indicating the vehicle identifier determined to be allocated, and the crew ID indicating the identifier of the crew at that time, Is associated and registered.

(Customer master)
This is a table (user table) for registering information of registered users. The user ID and password are registered in association with personal information such as name, address, gender and age associated with the user. ing.
Further, apart from the user table, a crew member ID that has been boarded in the past and highly evaluated may be registered as a favorite crew member, or a past boarding route may be registered as a favorite route (favorite route master).
Although explanation is omitted, in each table, the taxi company master table for registering information such as the taxi company's location, business hours, pick-up fee, reservation fee, etc. for each taxi company ID, vehicle registration year for each vehicle ID A vehicle master table for registering the date, vehicle type, and the like is also registered.

In addition to the various tables described above, image information such as map information is also registered in the large scale storage device (HD).
As shown in FIG. 3, when a passenger accesses a taxi cloud data server (TCDS) URL (Uniform Resource Locatar) using the network connection function of his mobile phone terminal, and logs in by entering a user ID and password, The user is prompted to enter the current location, destination, desired arrival time, contact information, desired vehicle type, and designated taxi company. Some of these items, for example, contact information, desired vehicle type, designated taxi company, etc. may be registered in advance by the passenger.

  When these items are entered, the user is prompted to select a payment method. When the selection is completed and the button display “Confirm the dispatch” is specified and the decision button on the mobile phone terminal is pressed, the dispatch request is It is transmitted to the taxi cloud data server (TCDS) via the 3G network (electronic vehicle allocation request in FIG. 1). At this time, as a payment method, FIG. 3 shows “cash / ticket”, “card”, and “mobile / iTunes (trademark of Apple Inc.)”. Good. Such coupons are digitized and registered in the user's mobile phone terminal. The electronic coupon can be used to pay for the boarding fare when getting off the taxi. In addition, the number of points of the electronic coupon is newly added every time a taxi is used.

Such a dispatch request is made from the passenger's mobile phone terminal or by voice call to the call center, and the call center operator inputs the same information as the electronic dispatch request via the call center terminal (call center screen) to request the electronic dispatch. Data may be generated and sent to a taxi cloud data server (TCDS). Moreover, you may perform from the personal computer which can be connected to the network installed in the passenger's office or residence. Furthermore, it is also possible to call the call center using IVR (Interactive Voice Response) for dispatch. In this case, in the conventional IVR service, the phone number and the dispatch number used by the user are a pair, but in this case, since a plurality of boarding point information can be held together with the phone number in the user table, one phone number It is possible to select a plurality of boarding locations. It is also possible to select a destination from a plurality of destinations in IVR.

When the central processing unit (CPU) of the taxi cloud data server (TCDS) receives the dispatch request, the candidate taxis that can be dispatched are mapped on the map based on the position information of the passengers, and the distance and traffic information are taken into account. In addition, dispatch consultation information is sent to the crew terminal of the candidate taxi in order of arrival time. This vehicle arrangement information includes a pickup location, a destination, a pickup time, a contact information, a payment method, and display information of “OK” and “SEE” buttons. When the crew member who has viewed the display information designates the “OK” button on the crew terminal and inputs the decision button, this response information is transmitted to the taxi cloud data server (TCDS). Here, several seconds (about 7 seconds, this number of seconds can be set on the taxi cloud server for each taxi company) when the “Send” button is specified or the dispatch information is displayed. Sometimes, the candidate taxi of the next rank is selected, and the vehicle allocation consultation information similar to the above is transmitted to the crew terminal of the next candidate taxi.

When the crew member of the candidate taxi responds (specifies and inputs the “OK” button), the response information is transmitted to the taxi cloud data server (TCDS) via the wireless router. Next, the server transmits the taxi information determined to be dispatched to the passenger's mobile phone terminal. This information includes at least a taxi company, a vehicle type, an estimated arrival time, a body color, a number, and a crew member's name, and this information is displayed on the passenger's mobile phone terminal.
When the allocation is determined, the taxi cloud data server (TCDS) sets the allocation status in the allocation request table to the allocated status.

  Next, the server distributes map information including the position of the taxi determined to be dispatched and the planned arrival position to the passenger's mobile phone terminal and the crew terminal. By distributing this map information, the passenger and the crew can roughly grasp each other's position.

  The taxi cloud data server (TCDS) monitors the distance between the passenger and the dispatched taxi from the location information received from the passenger's mobile phone terminal and the location information received from the taxi determined by the dispatch. For example, when approaching (within 1 km), a communication / call path between the mobile phone terminal and the crew terminal is set, and a call between the two parties is permitted.

  At this time, data communication between the user's mobile phone terminal and the crew terminal is realized by polling, and the polling is performed at intervals of 10 seconds, for example. That is, new map data and communication by mail between the two can be received each other within 10 seconds from transmission. As for a telephone line, when a call is made from one side, the line is connected regardless of the polling timing.

  6 and 7 show a display screen of a call center screen or a real-time monitor connected to a taxi cloud data server (TCDS). As shown in FIG. 6, candidate taxis of the first candidate to the fourth candidate are displayed on the display screen together with information on the user who requested the dispatch, boarding place, destination information, dispatch time information, and other designation information. It is displayed together with information such as vehicle number, grade, vehicle body, crew, etc., and the current location of those candidate taxis is displayed on the map. Then, when the candidate taxi is determined, the state of arrival is displayed on the display screen as shown in FIG.

  The crew terminal is equipped with a built-in camera, and records the front scenery during driving in case of an accident. By using this built-in camera, the front scenery during travel is displayed on the passenger's mobile phone terminal. The passenger can check the video and more specifically grasp the traveling situation and points of the taxi during dispatch.

Then, when approaching a certain distance (for example, within 50 m), the mobile phone terminal application program is started, and the entire display screen of the mobile phone terminal is intermittently emitted (flash) in a specific color (for example, orange). Let As the mobile phone terminal emits light, the crew color is notified to the crew terminal. At this time, the light emission color of the mobile phone terminal is displayed on the crew terminal. For example, the screen of the crew terminal displays “the customer is near. Your mobile phone is shining orange”. At this time, the specific color may be displayed on the screen. As a result, a crew member who is driving a taxi can easily find a passenger by visually searching for a terminal that emits the same color as the color displayed on the crew terminal.

  When both of them approach within 50 m in this way, it is desirable to shorten the polling of the data communication from an interval of 10 seconds to an interval of 5 seconds. In this way, by shortening the interval of data communication of both mails and the like according to the proximity of both, close communication is possible when approaching without occupying the traffic of the communication line in the non-access state.

  When a passenger gets on a taxi determined to be dispatched, the passenger can browse information by using a passenger tablet, select and input a favorite route, input a crew evaluation point, and the like. The information input in this way is registered in each table described above.

  In the above embodiment, the screen transition of the user's mobile phone terminal has been described with reference to FIG. 3, but the screen transition as shown in FIG. 4 may be realized by an application program of the mobile phone terminal. According to this figure, after specifying the taxi company, the boarding location may be read from the registered address or newly specified. When newly specifying, map information may be displayed and point registration may be performed.

  The present invention can be used in the field of transportation business such as taxis, buses, and driving agents.

TCDS Taxi cloud data server CCU Central control device

Claims (6)

  1. A mobile phone terminal possessed by a user (passenger) who wishes to board the vehicle and having a call function, a network access function, and a location information notification function, and a center server connected to the mobile phone terminal so as to be able to make a call or communicate via the network And a taxi crew terminal equipped with a network access function and a location information notification function, which are also connected to the center server via the network,
    When the center server receives a dispatch request from a user's mobile phone terminal by a call function or a message function by data communication,
    The center server accepts registration of desired dispatch point information from the mobile phone terminal,
    Determine the taxi dispatch by referring to the taxi database based on the desired dispatch point information,
    Deliver map information that covers at least the location of both terminals from the current position of the terminal to the desired dispatch point, along with the location information of both terminals, to the mobile phone terminal of the user and the crew terminal of the dispatch taxi,
    After distributing the map information, it enables communication between terminals by setting a line path of a communication line or a data communication line between the mobile phone terminal and the crew terminal of the dispatch taxi,
    When the user's mobile phone terminal is less than a certain distance between the terminals, the display display is specified to allow the driver of the dispatch taxi to visually search the display display that emits light in that state. Eco taxi dispatch support system via a network that controls the lighting state of the car.
  2. The taxi includes a centralized control unit (CCU) connected to the center server via a communication interface and an environmentally friendly operation indicator connected to the centralized control unit (CCU).
    The central control unit (CCU) calculates the environmentally friendly driving rate of the taxi based on the vehicle running state detection means of the taxi, and controls the environmentally friendly driving indicator lamp according to the calculated environmentally friendly driving rate. The eco taxi dispatch support system via the network according to claim 1.
  3. 3. The eco taxi dispatch support system via the network according to claim 1 or 2, wherein an information processing device capable of network connection is used instead of the mobile phone terminal for the dispatch request from the passenger.
  4. A mobile phone terminal possessed by a user (passenger) who wishes to board the vehicle and having a call function, a network access function, and a location information notification function, and a center server connected to the mobile phone terminal so as to be able to make a call or communicate via the network And a taxi crew terminal equipped with a network access function and a location information notification function, which are also connected to the center server via the network,
    When the center server receives a dispatch request from a user's mobile phone terminal by a call function or a message function by data communication,
    The center server accepts registration of desired dispatch point information from the mobile phone terminal,
    A taxi is determined by referring to a taxi database based on the desired vehicle allocation point information, and the user's mobile phone terminal and the crew terminal of the vehicle allocation taxi are requested to dispatch from at least the positions of both terminals at that time. Distribute the map information covering the location with the location information of both terminals,
    After the map information is distributed, a line path of a communication line or a data communication line between the mobile phone terminal and the crew taxi driver's terminal is set, and the terminals between the terminals by polling communication at each first predetermined interval are set in both terminals. Start communication,
    The user's mobile phone terminal and the driver's terminal of the dispatch taxi are inter-terminal communication by polling communication at a second predetermined interval shorter than the first predetermined interval when the inter-terminal distance becomes a certain distance or less. Eco taxi dispatch support system via network.
  5. The specific light emission state is a state in which the display display emits light in a specific color;
    The eco taxi via the network according to any one of claims 1 to 3, wherein the specific color is notified to a driver of the taxi in a short distance state via a crew terminal mounted on the taxi. Vehicle allocation support system.
  6. The eco-taxi dispatch support via the network according to any one of claims 1 to 5, wherein the center server has a function of displaying a screen on which a taxi approaching state can be confirmed on a display display of the mobile phone terminal of the user. system.
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