JP2007124052A - Telephone call control apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a telephone call control apparatus for controlling phone connections on the occurrence of a disaster that preferentially connects telephone calls in the order of higher affected risks through the preference connections calculated on the basis of housing information at caller and called party sides and seismic intensity information on the occurrence of the disaster or the like. <P>SOLUTION: The telephone call control apparatus includes: a storage means for storing housing information associated with houses of phone caller or called party sides; a means for determining priority on the basis of the caller or called party side housing information upon the receipt of a disaster occurrence report; and a means for connecting phone calls according to the determined priority. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a call control device that controls telephone connection in the event of a disaster.

Conventionally, when a call restriction is activated during a disaster or the like, it is difficult to make a call uniformly.
On the other hand, Patent Document 1 describes a technique for controlling whether or not a call can be made based on the address of the caller, without limiting the call to a terminal in an area having a specific seismic intensity or higher.

Japanese Patent Application Laid-Open No. 2004-228620 has a technology for giving priority to the call connection of the user when the address of the call connection request source falls within the disaster occurrence area, and restricting the call connection in other cases.
JP-A-2005-184686 JP 2002-186036 A

  As in the former case, if the terminal is simply restricted or not based on whether or not the terminal is in an area with a specific seismic intensity or higher, the terminal in that area will become enormous at the time of a large-scale disaster, There was a problem that the point of being unable to talk was not solved.

  Similarly, the latter described above has a problem that it is impossible to solve the problem of inability to make a call if the disaster occurrence area becomes enormous.

  In order to solve these problems, the present invention connects in accordance with the priority calculated based on housing information and seismic intensity information on the calling side and the receiving side in the event of a disaster, etc., and preferentially connects in descending order of damage risk. I have to.

  By connecting according to the priority calculated based on the home information and the seismic intensity information on the transmitting side and the receiving side in the event of a disaster, the present invention can be preferentially connected in descending order of the risk of damage.

  The present invention realizes connection according to the priority calculated based on housing information and seismic intensity information on the sender side and the receiver side in the event of a disaster, etc., and preferentially connects in descending order of the risk of damage.

FIG. 1 shows a system configuration diagram of the present invention.
In FIG. 1, a call control system 1 controls a call from a calling side 2 to a receiving side 3, and here, a receiving means 11, a registration means 12, a priority order determining means 13, and a connecting means 14 are shown. , A national seismic intensity table 15, a rank determination table 16, a user DB 17, and various conversion tables 18 and the like.

The receiving unit 11 receives a connection request from the calling side 2 and the like.
The registration unit 12 registers a connection request.

  The priority determination means 13 determines a priority for the received connection request based on the house information and seismic intensity information.

The nationwide seismic intensity table 15 collects and sets the seismic intensity in the whole country.
The rank determination table 16 is for managing connections by setting priorities for received connection requests (see FIG. 9).

  The user DB 17 is registered with personal information, housing information, etc. of the user who holds the telephone (see FIG. 5).

  The various conversion tables 18 are tables for converting various types of information into points for determining priority (see FIG. 10).

The calling side 2 is a calling side telephone or the like.
The incoming side 3 is a telephone on the incoming side.

S1 detects the occurrence of a disaster.
S2 inputs (notifies) the occurrence of a disaster to the communication control system 1 when the occurrence of a disaster is detected in S1.

  S3 inputs seismic intensity information. In this case, nationwide seismic intensity information is collected and input to the call control system 1 when the disaster occurrence of S1 is an earthquake. As a result, the call control system 1 operates according to a procedure such as FIG.

  FIG. 2 shows an application system configuration diagram of the present invention. This shows an example in which the configuration shown in FIG. 1 is applied to the disaster contact IP network 4. This disaster contact IP network 4 is provided on a nationwide IP network such as the Internet so that a number of registered contacts (for example, the caller 2) and disaster area contacts (for example, the callee 3) can talk to each other. This is a configured example. The disaster contact IP network 4 has the configuration as the above-described call control system 1 of FIG. 1 and, as will be described later, has information on the home of the calling side 2 and the receiving side 3, seismic intensity information, and the like when a disaster occurs. And priorities are determined, and connection control is performed in order of priority. Details will be sequentially described below.

FIG. 3 shows an example of a user data input procedure according to the present invention.
In FIG. 3, S1 opens a screen. In the system shown in FIG. 1, the user opens a screen for registering personal information, housing information, etc. in the user DB 17, for example, the user data input screen shown in FIG. 4 is downloaded on a predetermined home page and displayed on the display.

  In S2, data is input. For example, personal information, housing information, risk determination information, information on the caller's incoming side, and the like are input and selected from the screen of FIG.

  S3 registers. In this case, information (personal information, housing information, risk determination information, information on the outgoing call side, etc.) input in S2 is registered in the user DB 17 in FIG.

  As described above, the user who becomes the transmission side 2 and the reception side 3 in FIG. 1 registers information (personal information, housing information, risk determination information, information on the transmission side reception side, etc.) in the user DB 17 in FIG. Referring to FIG. 6, it becomes possible to connect in order of priority when a disaster described with reference to FIGS. 6 to 10 occurs.

FIG. 4 shows an example of a user data input screen of the present invention. here,
·personal information:
·Head of household:
・ Prefecture (address):
·phone number:
・ Housing information:
·Age:
・ Housing structure:
·Residential areas:
・ Risk judgment information:
・ Birth date and maximum age of all family members:
・ Other:
・ Relevant information on the calling and called parties:
·phone number:
Here, the personal information is the personal information of the user who becomes the transmission side 2 and the reception side 3, and is registered with the householder's name, address (prefecture), and telephone number shown in the figure. The housing information is information for deciding the priority of connection when it is predicted that the risk factor is high when a disaster occurs (for example, when an earthquake occurs). Age, housing structure (wooden, reinforcing bar, etc.), residential area (industrial area, etc.). The risk determination information is information for determining the risk (risk level), and here, is the date of birth and the highest age of all the family members (the higher the age, the higher the risk and the higher the connection priority). . The relationship information on the calling side and the receiving side is the relationship information on the calling side and the receiving side (related information on the parent and child (blood), friends, etc.).

  It becomes possible to input personal information, housing information, risk determination information, related information on the transmission side reception side, and the like from the above screen and register them in the user DB 17 of FIG. In addition, you may make it acquire these information (personal information, housing information, risk determination information, the relationship information on a transmission side receiving side, etc.) from the information of fire insurance, and to register automatically in user DB17 of FIG.

  FIG. 5 shows an example of a user DB of the present invention. In the user DB 17, information described in FIG. 4 described below (personal information, housing information, risk determination information, relationship information on the transmission side and the reception side, etc.) is registered and managed. Here, in FIG. 5, only the ID (or telephone number) is described in the column of the relationship with the registrant 1, the relationship with the registrant 2, the relationship with the registrant 3, and so on. (Regional information about relatives, friends, etc.)

Next, the operation of the configuration of FIG. 1 will be described in detail according to the procedure of FIG.
FIG. 6 shows an example of a call permission procedure according to the present invention.

  In FIG. 6, S11 acquires disaster occurrence input and seismic intensity information of the receiving household. When a disaster occurrence is detected in S1 of FIG. 1, the disaster occurrence is input to the call control system 1 in S2, and the seismic intensity information (for example, national seismic intensity information) of the receiving household is obtained from an external information organization (for example, the Japan Meteorological Agency). And input to the call control system 1 of FIG.

  S12 receives. In S 12 ′, the receiving unit 11 in FIG. 1 receives a connection request from the calling side 2.

  S13 creates a record of the rank determination table. In response to the reception in S12, one new record for setting the received information is created in the rank determination table 16 of FIG. 9 to be described later.

  In step S14, the point is converted based on the seismic intensity of the receiving household and is written in the record. This refers to the national seismic intensity table created in S14 ′, acquires the seismic intensity of the receiving household received in S12, and refers to the seismic intensity conversion table in FIG. The point is converted and written in the seismic intensity column (in this case, the receiving side) of the corresponding record in the rank determination table 16 of FIG.

  S15 refers to the various conversion tables and performs point conversion based on each item of the corresponding record in the user DB 17 and registers it in the corresponding record in the rank determination table 16. As a result, points are registered in the columns of seismic intensity, residence area classification, building age, house structure, and age on the receiving side in the rank determination table 16 of FIG.

  In S16, a subtotal is calculated and registered. As a result, in the rank determination table 16 of FIG. 9, points are registered in the columns of seismic intensity, residential area classification, building age, house structure, and age on the receiving side, and a subtotal is registered in the subtotal column. . Similarly, points are registered in the seismic intensity, residential area classification, building age, housing structure, age column, and subtotal column on the transmitting side.

  In S17, it is determined whether or not there is a telephone number of a registrant in the user DB 17 on the receiving side or the calling side. This determines whether or not the IDs (or telephone numbers) of registrants 1, 2, 3,... Are registered in the user DB 17 of FIG. In the case of YES, the relationship is identified in S18, the number of points is calculated based on the relationship conversion table, written in the corresponding record of the rank determination table 16 in S19, and the process proceeds to S21. On the other hand, in the case of NO in S17, the point is set to 0 (the related point is set to 0) in S20, and the process proceeds to S21.

  In step S21, the subtotal points on the transmission side, the subtotal points on the reception side, and the related points are added together.

  In S22, the total value is registered in the total column. As a result, the total number of points obtained by adding up the subtotal on the transmission side, the subtotal on the reception side, and the related points in the entry of the rank determination table 16 in FIG. 9 is registered in the total column.

  In S23, it is determined whether or not a call is possible. This determines whether or not a call is possible based on the total points registered in S22.

In S24, the call ends.
In S25, the corresponding record in the rank determination table 16 is deleted.

  As described above, when there is a disaster occurrence input, the seismic intensity information is acquired, a record of the received connection request is created in the rank determination table 16, and the seismic intensity conversion table is referenced based on the seismic intensity of the receiving side and the transmitting side. Further, the points converted by referring to the respective conversion tables based on the corresponding items in the user DB 17 are converted into the seismic intensity of the receiving side and the transmitting side in FIG. Register points corresponding to age, housing structure, age, and relationship (blood, friends), and determine whether or not to call based on the total number of points, and connect with high priority urgent connection requests. It is possible to make a phone call. This makes it possible to calculate points based on the seismic intensity of the sender and receiver, housing information, related information, etc. It becomes possible.

FIG. 7 shows a setting procedure example (part 1) of the present invention.
FIG. 7A shows an example of a procedure for setting the rank determination table 16. This is an example of the detailed setting procedure of the rank determination table 16 of FIG.

  In FIG. 7A, S31 identifies the telephone numbers of the calling side and the receiving side. This identifies the telephone numbers of the calling side 2 and the receiving side 3 at the time of the received connection request.

  In S32, the corresponding record is extracted from the user DB 17. This retrieves information of the corresponding records of the telephone number on the calling side and the telephone number on the receiving side identified in S31.

  S33 takes out a residential area. This takes out the residential area (sending side, receiving side) from the record taken out in S32.

  S34 specifies the number of points by referring to the residential area conversion table. This refers to the residential area conversion table in FIG. 10 (c) to be described later with respect to the residential areas (transmitter side, receiver side) extracted in S33 (for example, industrial areas have a high risk factor during an earthquake). (Identified as the highest “9” point).

  S35 is written in the residential area section of the corresponding record in the rank determination table 16. For example, the number of points is written (registered) in the residential area division (sending side, receiving side) column of the corresponding record in the rank determination table 16 of FIG.

  S36 repeats S33-S35 similarly about age, dwelling structure, and age below. Thus, the building age conversion table in FIG. 10 (d) based on the information on the age, residence structure, and age items of the corresponding record (sender and receiver) in the user DB 17 in FIG. After referring to the house structure conversion table in e) and the age conversion table in FIG. 10 (f), respectively, the number of points is converted into the number of points. , The number of points can be written (registered) on the receiving side.

  In S37, a callable time is set. In this case, the callable time is set by the procedure from S41 to S43 in FIG.

  As described above, when the connection request is received, the telephone numbers of the calling side and the receiving side are acquired, the contents of the records of the user DB 17 in FIG. 5 corresponding to these telephone numbers are extracted, and the contents of these records (the residential area, the construction) Based on the number of years, housing structure, and age, each point is converted to the number of points with reference to the conversion table of FIG. 10, and the corresponding record columns (residence area, building age, housing structure, It is possible to register the number of points for each (age).

FIG. 7B shows an example of a procedure for setting the callable time.
In FIG. 7B, a disaster occurs in S41.

  In S42, referring to the maximum callable time table based on the total value of each record of the rank determination table 16, the available call time is calculated. This is based on the total value of the number of records in the rank determination table 16 in FIG. 9, for example, referring to the maximum callable time table in (i) of FIG. Extract (calculate) the time (minutes).

  S43 is registered in the call available time. In this case, the available call time taken out (calculated) in S42 is registered in the available call time column of the corresponding record in the rank determination table 16 of FIG.

  As described above, it is possible to set the callable time of S37 in FIG. 7A described above (for example, set in the callable time column of the corresponding record of the rank determination table 16 of FIG. 9). As a result, when the number of records created in the rank determination table 16 of FIG. 9 (the total number of records in a call and the number of records waiting, or the number of records waiting) increases, the call possible time If the time is shortened and the number is reduced, the available call time is lengthened and dynamic automatic control becomes possible. Of the records registered in the rank determination table 16 in FIG. 9, the maximum number of calls that can be connected simultaneously is set in the callable number table in FIG. Is set to standby (the call availability determination flag is 0) and is set to standby.

FIG. 8 shows a setting procedure example (part 2) of the present invention.
FIG. 8A shows an example of a procedure for determining whether or not a call is possible.

  In FIG. 8A, it is determined in S51 whether the number of available calls in the rank determination table 16 is equal to or less. This determines whether the number of records registered in the rank determination table 16 in FIG. 9 is less than or equal to the number set in the callable number table in FIG. 10 (here, “5”). In the case of YES, since the number of records registered in the rank determination table 16 in FIG. 9 is found to be equal to or less than the maximum possible number of calls, the call availability determination flag of the record is set to 1 in S59, and the call is made in S60. To do. On the other hand, in the case of NO in S51, the number of records registered in the rank determination table 16 in FIG.

In S52, an announcement that enters the waiting list is sent to the caller.
In S53, it is determined whether or not the caller waits. This determines whether or not there is a voice response (or a predetermined response) indicating that the announcement of S52 is sent to the calling side and that the calling side 2 waits. If YES, the process proceeds to S54. If NO, the process ends.

  In S54, it is determined whether or not there is a free space in the call frame. This is because the call of the record having the call availability determination flag of 1 in the rank determination table 16 of FIG. 9 is deleted and deleted, and the number of records with the call availability determination flag of 1 is equal to or less than the maximum number of calls (here, 5). It is determined whether there is a free space in the call frame. If YES, the process proceeds to S55. If NO, repeat S54 and wait.

  S55 specifies a record in which the call availability determination flag in the rank determination table 16 is 0. Since it is determined that the call frame is vacant at S54 YES, all records in which the call availability determination flag in the rank determination table 16 of FIG. 9 is 0 (standby) are specified.

  In S56, the total values are rearranged in ascending order. This sorts the total value of the records identified in S55 with the call admissibility determination flag set to 0 (standby) in descending order.

  In S57, the highest-level call availability determination flag is set to 1. In S56, after the total values are rearranged in ascending order, the highest-level (the most urgent connection request record) call availability determination flag is set to 1 (during a call).

  In step S58, the caller is notified that the call is possible and connected. Then, a call is made in S60.

  As described above, when the number is equal to or less than the possible number of calls in the rank determination table 16 of FIG. 9, the call availability determination flag of the record is immediately set to 1 (in call) and the call is started. On the other hand, when the number of calls is greater than or equal to the maximum possible number when there is a response to the caller that announces that it will enter the waiting list and to wait, the other call ends and the record in the rank determination table 16 is deleted. After the records with the call availability determination flag set to 0 (standby) are sorted in ascending order of the total value, the call enable / disable determination flag of the top record is set to 1 (calling) Is possible.

FIG. 8B shows an example of a call setting procedure.
In FIG. 8B, S61 refers to the callable time in the rank determination table 16.

  In S62, it is determined whether or not there is a callable time. These S61 and S62 refer to the value (callable time) in the callable time column of the record in which the call availability determination flag of the rank determination table 16 in FIG. 9 is 1 (during a call), and the current call time has elapsed. Determine if you are. In the case of YES, the process is forcibly disconnected in S63 and the process ends. On the other hand, in the case of NO, S61 and S62 are repeated.

  As described above, when the number of records registered in the rank determination table 16 of FIG. 9 (or the number of records with the call availability determination flag being 0) increases, the callable time is set small, and when it decreases, the callable time is set large. Therefore, according to the call available time, the call time of the record having the call availability determination flag of 1 is forcibly disconnected, and priority is given to the caller (recipient) of the record with the higher waiting priority (total value). It becomes possible to connect to.

  FIG. 9 shows an example of the rank determination table of the present invention. In the rank determination table 16 shown in the figure, the following information shown in the figure is registered in association with each other.

・ Sender:
·phone number:
・ Seismic intensity:
・ Residential area classification:
·Age:
・ Housing structure:
·age:
·subtotal:
・ Incoming side:
·phone number:
・ Seismic intensity:
・ Residential area classification:
·Age:
・ Housing structure:
·age:
·subtotal:
・ Relationship:
·total:
・ Call availability flag:
・ Calling time:
・ Other:
Here, the calling side 2 is the calling side in FIG. The telephone number, seismic intensity, residential area classification, building age, housing structure, age, subtotal of the calling party 2 are as described above. The telephone number of the calling party 2, the number of points converted from the acquired seismic intensity, and the residential area classification The number of points converted, the number of points converted to age, the number of points converted to a house structure, the number of points converted to age, and the total number of these points. Similarly, the called party also has a telephone number, seismic intensity, residential area classification, building age, housing structure, age, and subtotal points. The relationship is the number of points obtained by converting the relationship from the transmission side to the reception side (relationship such as a clan relationship or friend). The call admissibility determination flag is a flag that indicates that 1 is busy and 0 is standby. The callable time is a time during which calls can be made continuously.

FIG. 10 shows an example table of the present invention.
FIG. 10A shows an example of a national seismic intensity table. The national seismic intensity table shown in the figure is a table in which seismic intensity in Japan is acquired from a predetermined earthquake detection mechanism (for example, the Japan Meteorological Agency).

  FIG. 10B shows an example of a seismic intensity conversion table. The seismic intensity conversion table shown in the figure is a table for converting the seismic intensity determined by the prefecture and the municipality of the corresponding record registered in the user DB 17 of FIG. For example, when the seismic intensity is “7”, the number of points is converted to “7”.

  FIG. 10C shows an example of a residential area conversion table. The illustrated residence area conversion table is a table for converting the residence area of the corresponding record registered in the user DB 17 of FIG. For example, in the case of “industrial area”, the number of points is converted to “9”.

  FIG. 10D shows an example of an age conversion table. The building age conversion table shown in the figure is a table for converting the house building variable of the corresponding record registered in the user DB 17 of FIG. For example, when the building age is “21 years or more”, the number of points is converted to “6”.

  FIG. 10E shows an example of a house structure conversion table. The house structure conversion table shown is a table for converting the house structure of the corresponding record registered in the user DB 17 of FIG. For example, when the house structure is “wooden”, the number of points is converted to “6”.

  FIG. 10F shows an example of an age conversion table. The illustrated age conversion table is a table for converting the resident's age (maximum age) of the corresponding record registered in the user DB 17 of FIG. For example, when the age (maximum age) is “0-3 years old” or “70 years old or older”, the number of points is converted to “9”.

  FIG. 10G shows an example of a relation conversion table. The relation conversion table shown in the figure is a table for converting the registration 1 and the relation of the corresponding record registered in the user DB 17 of FIG. For example, in the case of “spouse” or “first-degree relative”, the point number is converted to “9”.

  FIG. 10H shows an example of a callable number table. The illustrated callable number table is a table in which the maximum number of calls that can be made simultaneously among the records registered in the rank determination table 16 of FIG. 9 is set. Here, the number of possible calls “5” represents that the maximum number of call enable / disable determination flags in the rank determination table 16 of FIG. 9 can be set to 5.

  (I) of FIG. 10 shows an example of the maximum callable time conversion table. The maximum callable time conversion table shown is a table in which the maximum call time is registered depending on the number of records registered in the rank determination table 16 of FIG. For example, when the number of records registered in the rank determination table 16 is 51 or more, the available call time is “0.5 minutes”.

In the present embodiment, the record of the maximum value of the total value in the rank determination table 16 in FIG. 9 is determined as the next record permitting connection. However, the present invention is not limited to this.
(1) The maximum record of the sending side subtotal value or the receiving side subtotal value in the rank determination table 16 may be determined as the next connection-permitted record.

  (2) In addition, record the largest record of the number of points from which either or both of the earthquake points and the related points are deleted (the sum of the subtotal on the sending side or the subtotal on the receiving side or both) It may be determined that the connection is permitted.

(Appendix 1)
In a call control device that controls the connection of telephones in the event of a disaster,
Storage means for storing house information related to the calling or receiving house to be called;
Means for determining the priority based on the housing information on the caller or callee when receiving a disaster occurrence notification;
A call control apparatus comprising: means for connecting according to the determined priority.

(Appendix 2)
When receiving the disaster occurrence notification, in addition to the housing information on the calling side or called side, a means for determining priority based on the seismic intensity information of the calling side or the address on the called side is provided. The telephone call control device according to supplementary note 1, characterized by:

(Appendix 3)
The call control device according to appendix 1 or appendix 2, wherein priority is determined based on housing information on both the transmitting side and the terminating side, or further based on seismic intensity information.

(Appendix 4)
When the connection is controlled based on the priority, the connection time is limited to a time corresponding to the priority when a waiting connection request exceeds a predetermined threshold value. The call control device according to any one of the above.

  According to the present invention, connection is made according to the priority calculated based on the home information and seismic intensity information of the caller and the callee at the time of a disaster and the like, and the connection can be preferentially performed in descending order of the risk of damage.

It is a system configuration diagram of the present invention. It is an application system block diagram of this invention. It is an example of the user data input procedure of this invention. It is an example of a user data input screen of the present invention. It is an example of user DB of this invention. It is an example of a call permission procedure of the present invention. It is an example (the 1) of the setting procedure of this invention. It is a setting procedure example (part 2) of the present invention. It is an example of the order | rank determination table of this invention. It is an example table of this invention.

Explanation of symbols

1: Call control system 11: Reception means 12: Registration means 13: Priority order determination means 14: Connection means 15: National seismic intensity table 16: Order determination table 17: User DB
18: Various conversion tables 2: Transmission side 3: Reception side

Claims (3)

In a call control device that controls the connection of telephones in the event of a disaster,
Storage means for storing house information related to the calling or receiving house to be called;
Means for determining the priority based on the housing information on the caller or callee when receiving a disaster occurrence notification;
A call control apparatus comprising: means for connecting according to the determined priority.   When receiving the disaster occurrence notification, in addition to the housing information on the calling side or called side, a means for determining priority based on the seismic intensity information of the calling side or the address on the called side is provided. The call control device according to claim 1.   3. The call control device according to claim 1, wherein the priority is determined based on housing information on both the transmitting side and the receiving side, or further based on seismic intensity information.

Images