WO2014038615A1

WO2014038615A1 - Telephone communication system, telephone communication method, server device, and telephone communication program

Info

Publication number: WO2014038615A1
Application number: PCT/JP2013/073887
Authority: WO
Inventors: 琢人滝澤
Original assignee: TAKIZAWA Takuto
Priority date: 2012-09-06
Filing date: 2013-09-05
Publication date: 2014-03-13
Also published as: JP2015216411A

Abstract

Provided are a telephone communication system such that a recipient feedback can be received and a sender can make a call to an arbitrary recipient by designating a send condition, a telephone communication method, a server device, and a telephone communication program. The telephone communication system is provided with: a client terminal; a server device; and at least one or more telephones, which may be connected via a communication network. The server device is provided with a send unit for making a call via a telephone line on the basis of the send condition registered by the sender, a connection determination unit that determines whether connection of the telephone line is established, an audio reproduction unit that reproduces, for the telephone with which connection is determined to have been established, recorded linguistic information as audio information, an audio transmission unit that transmits the audio information, and a reply reception unit that receives reply information transmitted from the telephone.

Description

Telephone communication system, telephone communication method, server apparatus, and telephone communication program

The present invention relates to a telephone communication system, a telephone communication method, a server apparatus, and a telephone communication program, and particularly to a telephone communication system, a telephone communication method, a server apparatus, and a telephone communication program that handle recorded voice data.

Conventionally, a telephone system has been widely used as a system for transmitting voice data. However, in the conventional system, there is a problem that a caller that is a caller and a callee that is a callee must always be in front of the telephone when transmitting voice data.

Patent Document 1 discloses a telephone with a voice mail function capable of transmitting a notification (facsimile or the like) notifying that a message has been registered in the voice mail system at a time and a notification method desired by the caller. A system is disclosed. This is done by selecting whether or not to notify that there is a message after the voice mail recording of the caller is completed, specifying how many minutes after the recording is completed, selecting the notification method, and voice mail. By using the selection information obtained by the above selection by transmitting to the system, it is realized that a notification that there is a message at the time and notification method desired by the caller is transmitted to the callee.

Patent Document 2 discloses a call management server device in which time data indicating the time of calling and selection condition data indicating conditions relating to selection of voice data used for speech are stored in association with the telephone number of the callee. When the time indicated by the time data comes, the voice data having the attribute satisfying the condition indicated by the selection condition data is extracted from the plurality of voice data, and one of them is selected and used for speech Is disclosed. In addition, when the callee sends an answer to the voice data, the answer voice data corresponding to the answer is reproduced, so that the callee changes variously from the mobile phone at the specified time depending on the time. It makes it possible to listen to voice messages.

JP-A-8-32696 JP 2012-129663 A

However, in the technique described in Patent Document 1, feedback from the callee for the notification that there is an answering machine message cannot be accepted.

Further, in the technique described in Patent Document 2, the callee himself / herself specifies the transmission condition, and the caller cannot specify the transmission condition.

Therefore, in view of the above circumstances, the present invention is a telephone communication system that can accept a recipient's feedback and can send a call to any recipient by the sender specifying a call condition. An object of the present invention is to provide a telephone communication method, a server device, and a telephone communication program.

The telephone communication system according to the present invention is connectable via a communication network, and includes a client terminal possessed by a language information sender, a server device, and at least one telephone possessed by a language information recipient. In a telephone communication system, a client terminal including a language information receiving unit that receives input of language information, a language information transmitting unit that transmits language information to a server device via a communication network, and a language transmitted from the client terminal Information, transmission condition information defining conditions for transmitting language information to any one of at least one telephone registered by the caller, and telephone number information of at least one telephone are recorded. Based on the database to be used and the transmission condition information, it corresponds to the predetermined telephone number information among the recorded telephone number information. The language recorded for the telephone that determines the connection has been established and the call determination unit that determines whether or not the connection of the telephone line has been established. An audio reproducing unit for reproducing information as audio information, an audio transmitting unit for transmitting audio information reproduced by the audio reproducing unit, and an answer receiving unit for receiving answer information transmitted from the telephone in accordance with the transmitted audio information; A telephone device comprising: a server device comprising: a response receiving unit for receiving answer information input by a callee based on voice information transmitted from the server device; and a reply transmitting unit for transmitting the received answer information to the server device. Composed.

“Communication network” refers to a wired or wireless communication line. For example, a telephone line or an internet line.

“Client terminal” refers to a terminal having a function of accepting input of language information and a communication circuit with a server device. For example, a mobile terminal such as a telephone, a PC, and a mobile phone can be used.

“Language information” refers to a message that the caller registers in the server device for transmission to the callee. Here, the called party is the other party receiving the call. The language information may be registered as voice data or text data. When registering with text data, the sender may send the language information to the server device by e-mail, for example.

“Sending part” means a part that makes a telephone call to a telephone through a telephone line. Based on the transmission condition information, a call may be made to a telephone having telephone number information recorded in a database through a telephone line. It is also possible to make a call to a plurality of telephones at the same time. Further, the transmission unit may further handle an address corresponding to the area code of the telephone number information as the transmission condition information.

“Transmission condition information” refers to information registered by the caller as a trigger for sending language information to the callee. Specifically, information such as date and time, addressee's residence, weather, seismic intensity, river water level, and the like can be given. For example, when registering the addressee's residence and river water level as the transmission condition information, the transmitter will send language information to the caller who lives near the river that has reached the critical water level due to guerrilla heavy rain. Also good.

Further, the transmission unit may select the called party based on the response information and information on whether or not the connection determined by the connection determination unit is established. The database records a plurality of language information and transmission condition information for transmitting predetermined language information corresponding to the answer information when the server apparatus receives the answer information. The predetermined language information may be reproduced as voice information based on the transmission condition information.

For example, if the connection determination unit determines that the connection has not been established with “no connection established” as the transmission condition information, the language information that causes the absence of the callee's family may be transmitted. Good. In this case, it may be recorded in the database that the connection to a predetermined recipient is not established as transmission condition information, and language information and telephone number information are recorded in association with the transmission condition information. The server device refers to the correspondence between the transmission condition information and the language information recorded in the database, and selects the language information to be reproduced as voice information.

“Telephone number information” refers to information indicating a number for making a call to the telephone of the called party.

The “connection determination unit” determines whether or not a telephone line connection has been established for the call made by the transmission unit. When the callee answers the call, it may be determined that the connection has been established. The server device may include a notifying unit for notifying an administrator of a telephone number corresponding to a telephone line for which the connection determining unit determines that the connection has not been established and information on a called party corresponding to the telephone number.

“Recipient information” refers to identification data indicating the recipient. Specifically, information such as the name, address, and telephone number of the called party can be given. It may also include the success or failure of the incoming call indicating whether or not the connection has been established, the presence / absence of answer information, and the content thereof. If the information of the recipient includes success or failure of the incoming call, for example, the notifying unit instructs the calling unit to make a call again after a predetermined period of time for the telephone number determined by the connection determining unit that the connection has not been established. be able to. It is also possible to change the telephone number of the next call destination depending on the success or failure of the incoming call.

The “voice playback unit” plays back the language information recorded in the database as voice. When language information is recorded as audio data, the audio data may be reproduced. When language information is recorded as text data, the text data may be converted into audio data and reproduced.

“Voice transmitter” is a unit for transmitting voice information reproduced by the voice player to the telephone.

“Telephone” may be a telephone number of a mobile phone or IP phone as well as a fixed phone. The called party acquires the voice information transmitted by the server device via the telephone. In this case, the callee may input answer information in accordance with the reproduced audio information. The “answer information” may be a number input by a push button, for example. The telephone receives the answer information input by the callee and transmits it to the server device. The telephone may be a wired subscriber phone. In this case, the telephone refers to a fixed telephone, a cordless phone, and the like, and does not include a terminal such as a mobile phone.

The server device may further include an image reproduction unit that reproduces the image media, and the transmission unit may determine whether the reproduction time of the image media satisfies the transmission conditions recorded in the transmission condition information.

“Image media” refers to video data. It may be a moving image distributed on television, data broadcasting, or the Internet. For example, when broadcasting the image media reproduced by the image reproduction unit as a television broadcast, the transmission unit may use the time from the start of the broadcast as the transmission condition information. In this case, it may be transmitted to a recipient having a specific name when a predetermined time has elapsed since the start of broadcasting.

In addition, the server device may include a content generation unit that generates content according to the response information received by the response reception unit.

“Content” refers to video and audio data with stories, such as video, games, and TV broadcasts distributed over the Internet. The content generation unit changes the content story based on the response information received by the response reception unit, and generates content.

In addition, the reporting unit, the image reproduction unit, and the content generation unit may be mounted on the server device, but may be mounted on a casing different from the server device to constitute a system.

The telephone communication method according to the present invention is connectable via a communication network, and includes a client terminal possessed by a language information sender, a server device, and at least one telephone possessed by a language information recipient. In the telephone communication method, the client terminal accepts input of language information, the step of sending language information to the server device via the communication network, the language information sent from the client terminal by the server device, Recording transmission condition information defining conditions for transmitting language information to any one of at least one telephone registered by the caller and telephone number information of at least one telephone The telephone corresponding to the predetermined telephone number information among the recorded telephone number information based on the step and the transmission condition information On the other hand, the step of making a call through the telephone line, the step of determining whether or not the connection of the telephone line has been established, and the recorded language information as voice information for the telephone determined to have established the connection. A step of reproducing, a step of transmitting the audio information reproduced by the audio reproducing unit, a step of accepting answer information input by the callee based on the audio information transmitted from the server device, and a received answer information The step of transmitting to the server device and the step of receiving the answer information transmitted from the telephone in accordance with the transmitted voice information are realized.

The server device according to the present invention is a language transmitted from a client terminal including a language information receiving unit that receives input of language information and a language information transmitting unit that transmits language information to the server device via a communication network. Information, transmission condition information that defines conditions for transmitting language information to any one of at least one telephone registered by the caller, and telephone number information of at least one telephone Based on the database to be recorded and the transmission condition information, whether or not a connection between the calling line and the telephone line established through the telephone line has been established for the telephone corresponding to the predetermined telephone number information among the recorded telephone number information A connection determination unit that determines whether the connection is established; And a voice transmission unit that transmits the voice information reproduced by the voice reproduction unit, and based on the voice information transmitted from the server device, a response reception unit that receives response information input by the callee, and received response information An answer transmission unit for transmitting the message to the server device.

In addition, a telephone communication program according to the present invention has a function of causing a client terminal to accept input of language information, a function of causing a server device to send language information via a communication network, and causing a server device to make a call to a client terminal. Language information, transmission condition information defining conditions for transmitting language information to any one of at least one telephone registered by the caller, and telephone number information of at least one telephone And whether the telephone line connection is established for the telephone corresponding to the predetermined telephone number information among the recorded telephone number information, based on the transmission condition information. The recorded language information is played back as audio information for the function for determining whether or not the connection has been established. A function for transmitting audio information reproduced by the audio reproduction unit, a function for receiving answer information transmitted from the telephone in accordance with the transmitted audio information, and an audio transmitted by the telephone to the server device Based on the information, a function for accepting answer information input by the callee and a function for sending the accepted answer information to the server apparatus are executed.

According to the telephone communication system, the telephone communication method, the server device, and the telephone communication program according to the present invention, the server device stores the predetermined telephone number information among the recorded telephone number information based on the transmission condition information registered by the caller. On the other hand, the recorded language information is voiced to the calling unit that transmits through the telephone line, the connection determination unit that determines whether or not the connection of the telephone line is established, and the telephone that is determined to have established the connection. An audio reproduction unit that reproduces information, an audio transmission unit that transmits audio information reproduced by the audio reproduction unit, and an answer reception unit that receives answer information transmitted from the telephone in accordance with the transmitted audio information Thus, the server device can accept feedback from the callee, and the caller can arbitrarily specify the conditions for transmitting voice information to the callee. Theft is possible.

In addition, when the telephone according to the present invention is a wired subscriber telephone, it is possible to implement a telephone communication system even if dedicated software is not installed in the receiving-side telephone.

In addition, when the transmitting unit according to the present invention can simultaneously transmit to a plurality of telephones, it is possible to perform simultaneous transmission to a plurality of telephones at a time.

Further, when the transmission unit according to the present invention selects the telephone number information to be transmitted based on the response information and the information on whether or not the connection determined by the connection determination unit has been established, Depending on the success or failure of the connection, the telephone number of the next call destination can be automatically selected.

The database according to the present invention records a plurality of language information and transmission condition information for transmitting predetermined language information corresponding to the answer information when the server apparatus receives the answer information. When the server device reproduces predetermined language information as voice information based on the transmission condition information, it is possible to automatically select language information to be reproduced as voice information according to the answer information of the callee It becomes.

In addition, the server device according to the present invention further includes an image reproducing unit that reproduces the image media, and the transmission unit determines whether the reproduction time of the image media satisfies the transmission condition recorded in the transmission condition information. Audio information can be transmitted in conjunction with image media.

Further, when the server device according to the present invention further includes a content generation unit that generates content according to the response information received by the response reception unit, it is possible to generate different content according to the response information It becomes.

In addition, when the transmitting unit according to the present invention further handles the address corresponding to the area code of the telephone number as the transmission condition information, it is possible to search the address of the called party from the telephone number information.

In addition, the server device according to the present invention provides a notification unit for notifying the administrator of the telephone number corresponding to the telephone line that the connection determination unit has determined that the connection has not been established and the information of the called party corresponding to the telephone number. , It is possible to inform the administrator of the information of the callee of the telephone whose connection has not been established.

1 is a block diagram of a telephone communication system according to a first embodiment of the present invention. 1 is a schematic diagram of a telephone communication system according to a first embodiment of the present invention. The flowchart showing the process of the client terminal which concerns on the 1st Embodiment of this invention. The figure showing the language information input screen of the client terminal which concerns on the 1st Embodiment of this invention The figure showing the ticket purchase screen of the client terminal which concerns on the 1st Embodiment of this invention The figure showing the language information transmission screen of the client terminal which concerns on the 1st Embodiment of this invention The chart showing the processing flow of the server apparatus which concerns on the 1st Embodiment of this invention The chart showing the processing flow of the telephone based on the 1st Embodiment of this invention The block diagram of the telephone communication system which concerns on the 2nd Embodiment of this invention. The chart showing the processing flow of the server apparatus which concerns on the 2nd Embodiment of this invention. The block diagram of the telephone communication system which concerns on the 3rd Embodiment of this invention. The chart showing the processing flow of the server apparatus which concerns on the 3rd Embodiment of this invention.

[First Embodiment]
The first embodiment of the present invention will be described below with reference to FIGS.

In this embodiment, the telephone communication system includes a client terminal 200 possessed by a language information sender, a server apparatus 100, and a telephone 300 possessed by a language information recipient.

FIG. 1 is a block diagram of a telephone communication system according to the first embodiment.
The client terminal 200 includes a language information reception unit 211 that receives input of language information, and a language information transmission unit 212 that transmits language information to the server device 100 via a communication network. Server apparatus 100 transmits language information transmitted from client terminal 200 and transmission condition information that defines conditions for transmitting language information to any one of at least one telephone 300 registered by the caller. And a database 111 for recording at least one telephone number information of the telephone 300 and a telephone call to the telephone 300 corresponding to the predetermined telephone number information among the recorded telephone number information based on the transmission condition information. The recorded language information is recorded as voice information for the calling unit 113 that transmits through the line, the connection determination unit 114 that determines whether or not the connection of the telephone line is established, and the telephone 300 that is determined to have established the connection. A sound reproducing unit 112 that reproduces the sound information, a sound transmitting unit 115 that transmits the sound information reproduced by the sound reproducing unit 112, and the transmitted sound. And a response receiver 116 that receives the reply information transmitted from the telephone 300 according to the information. The telephone 300 includes an answer receiving unit 311 that receives answer information input by the recipient based on the voice information transmitted from the server apparatus 100, and an answer transmitting unit 312 that transmits the received answer information to the server apparatus 100. Yes.

The telephone communication system includes a computer or a server, and operates as various functional units when a CPU executes a program recorded in a ROM based on various inputs. The program may be stored in a storage medium such as a CD-ROM or distributed via a network such as the Internet and installed in a computer.

A communication network is a wired or wireless communication line. For example, a telephone line or an internet line. In the first embodiment, the server device 100 and the client terminal 200 are connected via a communication network. It can also be used in the form of cloud computing. Server device 100 and telephone 300 are connected via a telephone line.

The outline of the telephone communication system according to the present embodiment will be described with reference to FIG. FIG. 2 is a schematic diagram of the telephone communication system according to the present embodiment. Here, a user who transmits voice information using this system is called a sender, and a user who receives voice information is called a called party.

First, the caller registers language information using the client terminal 200. The client terminal 200 is a terminal having a function for receiving input of language information and a communication circuit with the server apparatus 100. For example, a mobile terminal such as a telephone, a PC, and a mobile phone can be used.

Language information refers to a message that the caller registers with the server device 100 for transmission to the callee. The language information may be registered as voice data or text data. In the present embodiment, the caller registers with voice data. In this case, the caller accesses the server device 100 and transmits data on the server device 100. It is also possible to send language information to the server device 100 by electronic mail. In the present embodiment, at this time, the sender also registers the desired transmission date and time as the transmission condition information.

The transmission condition information is information in which the server apparatus 100 registers a condition that triggers transmission of language information to the callee. The transmission condition information may be registered by the caller together with the language information. Specifically, date and time, addressee's residence, weather, seismic intensity, river water level, etc. In the present embodiment, the sender registers the date and time at which he / she wants to send the language information in the database 111 as the transmission condition information. The database 111 is a recording device that records data on an electronic medium, and may be inside the server device 100, or may be installed outside as a storage device, for example.

Next, in the server device 100, the transmission unit 113 determines whether the current time matches the registered transmission condition information. If they match, a call is made to the telephone set 300 having telephone number information recorded in the database 111 through a telephone line. Here, the telephone number information refers to the telephone number of the telephone 300 that the callee has.

The connection determination unit 114 determines whether or not a telephone line connection has been established for the line transmitted by the transmission unit 113. In the present embodiment, it is determined that the connection has been established when the called party answers the call and connects to the answering service.

When it is determined that the connection has been established, the audio reproduction unit 112 reproduces the language information recorded in the database 111 as audio. When the language information is recorded as text data, the text data may be reproduced after being converted into voice data. Then, the audio transmission unit 115 transmits the audio information reproduced by the audio reproduction unit 112 to the telephone 300.

The telephone 300 is a wired subscriber phone. Specifically, examples of the wired subscriber phone include a fixed phone and a cordless phone. Thereby, it is not necessary to install dedicated software for using the telephone communication system according to the present invention on the telephone 300 side.

Also, when using a mobile phone or the like as in the past, there was a case where the incoming call was rejected by specifying a number. However, in the above-described telephone communication system, when a wired subscriber telephone is used as the telephone 300, it is possible to forcibly make a call to the called party.

The telephone 300 may be a mobile phone or an IP phone. The called party uses the telephone 300 to acquire the voice information transmitted by the server device 100. At this time, the callee may input answer information in accordance with the reproduced voice information. For example, the answer information may be a number input by a push button. The telephone 300 receives the answer information input by the called party and transmits it to the server apparatus 100.

The server apparatus 100 that has received the reply information can also execute a post-feedback process registered in advance. For example, a call may be made to another telephone 300 according to the answer information.

Next, the processing of the client terminal will be described in detail with reference to FIGS. FIG. 3 is a chart showing the processing flow of the client terminal 200 according to the present embodiment. In FIG. 3, first, the caller inputs language information (STEP 201). Then, the reception unit accepts input of language information (STEP 202), and the voice transmission unit 115 transmits language information to the server device 100 (STEP 203). At this time, the caller can also register the transmission condition information.

FIG. 4 shows a screen for inputting language information on the client terminal 200. The language information receiving unit 211 receives input of language information from the caller via this screen. 4A shows a screen before input of language information, and FIG. 4B shows a screen after input.

In this embodiment, the caller needs to purchase a ticket when registering language information. FIG. 5 shows a ticket purchase screen. By paying a ticket according to the length of the input language information from the purchase screen shown in FIG. 5, the caller can transmit the language information from the voice transmission unit 115 to the server device 100.

FIG. 6 shows a language information transmission screen of the client terminal 200. 6A shows a screen after receiving input of language information, FIG. 6B shows a screen after sending language information, and FIG. 6C shows a screen before inputting language information. The sender can correct the language information from the setting confirmation screen shown in FIG. 6B even after the transmission to the server device 100.

Next, the processing of the server apparatus 100 will be described in detail with reference to FIG. FIG. 7 is a chart showing a processing flow of the server apparatus 100 according to the present embodiment.

First, the transmission unit 113 determines whether the transmission condition recorded as transmission condition information by the caller matches an external factor (STEP 101). Here, when the date and time recorded as the transmission condition information match the current time (STEP 101: YES), the corresponding telephone number information is searched from the database 111 (STEP 102). The calling unit 113 sends a call to the telephone set 300 corresponding to the searched telephone number information (STEP 103). Next, the connection determination unit 114 determines whether or not a connection has been established (STEP 104). When the called party answers the call and the connection is established (STEP 104: YES), the voice reproduction unit 112 reproduces the registered language information as voice (STEP 105), and the voice transmission unit 115 transmits to the telephone 300. (STEP 106). On the other hand, when the connection is not established (STEP 104: NO), it is possible to cause the server apparatus 100 to perform an exception process (STEP 195). In the present embodiment, as an exception process, a process is repeated in which outgoing calls are repeated for one minute, and if the connection is not established yet, the audio is not reproduced and transmitted and the connection is disconnected.

FIG. 8 is a chart showing the processing flow of the telephone 300 according to the present embodiment. When the connection is established (step 301: YES), the voice is reproduced when the called party answers the telephone. The called party listens to the voice and inputs an appropriate answer using a push button or the like. The answer accepting unit 311 of the telephone 300 accepts the input of the answer by the called party (STEP 302), and the answer sending unit 312 sends the answer information to the server device 100 (STEP 303).

The answer information transmitted from the telephone 300 is received by the answer receiving unit 116 of the server apparatus 100, and necessary processing is performed on the server apparatus 100 side according to the answer information.

As described above, in the telephone communication system, the telephone communication method, the server apparatus, and the telephone communication program according to the present invention, the server apparatus 100 stores the predetermined telephone number information among the recorded telephone number information based on the transmission condition information. On the other hand, the language recorded for the calling unit 113 that transmits through the telephone line, the connection determination unit 114 that determines whether or not the connection of the telephone line has been established, and the telephone 300 that has been determined to have established the connection. A voice reproduction unit 112 that reproduces information as voice information; a voice transmission unit 115 that transmits voice information reproduced by the voice reproduction unit 112; and response information transmitted from the telephone 300 in accordance with the transmitted voice information. By providing the answer receiving unit 116, the server apparatus 100 can receive feedback from the called party, and can receive voice. Caller conditions for transmitting the multicast to callee can be arbitrarily specified.

Further, when the telephone 300 is a wired subscriber telephone, the present invention can be used even if dedicated software is not installed in the telephone.

[Second Embodiment]
Hereinafter, a second embodiment of the present invention will be described with reference to FIGS.

FIG. 9 is a block diagram of the telephone communication system in the second embodiment. In the second embodiment, the server device 100 according to the telephone communication system includes a database 111, an audio reproduction unit 112, a transmission unit 113, a connection determination unit 114, an audio transmission unit 115, an answer reception unit 116, An image reproduction unit 121 and a content generation unit 122 are provided. In the present embodiment, the image playback unit 121 and the content generation unit 122 are mounted in the same housing, but the system may be constructed by mounting them in independent housings. In the present embodiment, the telephone communication system further includes a client terminal 200 including a language information receiving unit 211 and a language information transmitting unit 212, a client terminal 250 including a language information receiving unit 261 and a language information transmitting unit 262, a reply The telephone 300 includes a reception unit 311 and an answer transmission unit 312.

The image playback unit 121 plays back image media. Image media refers to moving image data. In the present embodiment, it refers to television broadcasting, but may be data broadcasting or moving images distributed over the Internet.

The transmission unit 113 determines whether or not the reproduction time of the image media satisfies the transmission condition recorded in the transmission condition information. When it is determined that the reproduction time satisfies the transmission condition, the call is transmitted to the telephone 300 having the telephone number information corresponding to the recipient having the specific name.

The content generation unit 122 generates content according to the response information received by the response reception unit 116. Content refers to moving images and audio data having a story, such as moving images, games, and television broadcasts distributed over the Internet.

The telephone 300 refers to a mobile terminal such as a mobile phone in the present embodiment. The telephone 300 may be a wired subscriber phone.

Further, the transmission unit 113 can transmit to a plurality of telephones 300 at the same time if the transmission condition recorded in the transmission condition information is met. However, for example, when there is only one telephone number information that matches the condition, the call may be sent to a single telephone 300.

Furthermore, the transmission unit 113 can select telephone number information to be transmitted based on the answer information from the called party and information on whether or not the connection determined by the connection determination unit 114 has been established. Therefore, when the connection determining unit 114 determines that the caller does not answer the phone and the connection has not been established, the calling unit 113 can select different phone number information as the next call destination.

As a result, even if the caller does not record the call conditions again, the server apparatus 100 can automatically select the telephone number of the next call destination depending on the answer information of the callee and the success or failure of the connection. .

However, if the connection is not established, the transmission unit 113 may end the process without selecting the next transmission destination. In addition, the server device 100 includes a notification unit 131 that notifies the administrator of the telephone number information corresponding to the telephone line for which it is determined that the connection has not been established and the information on the called party corresponding to the telephone number information. It is good also as a structure provided.

Further, the transmission unit 113 may handle an address corresponding to the area code of the telephone number as the transmission condition information.

In this embodiment, the telephone communication system operates in conjunction with a drama broadcast on television (hereinafter referred to as a TV drama) and a drama distributed on the Internet (hereinafter referred to as a network drama). The TV drama and Internet drama have some common characters, and the story develops in conjunction with each other.

In this embodiment, a sender (in this embodiment, a broadcaster) transmits language information from the client terminal 200 to the server device 100 in advance. At that time, the broadcast time and the name of the called party are transmitted together as the transmission condition information. The broadcast time registered here is a time at which a specific scene of the TV drama is broadcast. Specifically, a scene where a character in a TV drama makes a phone call can be cited. The registered name is, for example, a name having the same name as the character in the TV drama.

On the other hand, the called party (viewer in the present embodiment) transmits the telephone number and name to the server apparatus 100 via the client terminal 250 in advance. The language information, transmission condition information, telephone number and name transmitted from the broadcaster and viewer are recorded in the database 111.

Thus, in this embodiment, unlike the first embodiment, the person who registers the language information and the transmission condition information is different from the person who registers the telephone number and the like.

Next, the processing flow of the server apparatus 100 will be described with reference to FIG. First, when the broadcast time of the TV drama comes, the image playback unit 121 plays back the image media and starts broadcasting (STEP 120). Next, the transmission part 113 determines whether it transmits based on transmission condition information (STEP121). When the playback time of the TV drama reaches the time recorded in the database 111 as the transmission condition information, the transmission unit 113 searches the database 111 for a plurality of telephone numbers associated with names that match the names recorded in the transmission condition information. (STEP 122), the plurality of telephone numbers are transmitted all at once (STEP 123).

The viewer who has registered in advance suddenly gets a phone call when the character makes a phone call while watching a TV drama. When the viewer answers the phone, the connection determination unit 114 determines that the connection has been established (STEP 124: YES). Then, the voice reproduction unit 112 reproduces the language information as voice information with respect to the line for which the connection has been established (STEP 125), and the voice transmission unit 115 transmits the reproduced voice information to the telephone 300 (STEP 126). In this way, for example, on a TV drama, if you do not hear what the person is talking on in the scene where this character makes a call, only the viewer who receives the call can hear it. become.

When the viewer does not answer the call (STEP 124: NO), the call to this telephone number is disconnected, a different viewer having the same name is searched from the database 111, and the call process is performed again (STEP 122, STEP 123).

The audio played back may be an important keyword in developing a story for a net drama. For example, it may be a hint of a criminal of an incident that occurs in an internet drama.

The viewer who receives the call sends response information. Such answer information may be transmitted from the answer transmission unit 312 of the telephone 300 using a push button of the telephone 300. In this embodiment, after replying that the voice information has been heard by the answer transmission unit 312 of the telephone 300, the viewer uses the language information transmission unit 212 of the client terminal 250 to infer from the answer information, here hints. The name of the criminal who has performed is transmitted to the server apparatus 100 as language information.

When the answer information is transmitted to the answer receiving unit 311 on the server device 100 (STEP 127: YES), the content generating unit 122 generates content based on the answer information (STEP 128). When the correct criminal name is transmitted as answer information from the hint that the viewer has heard over the phone, the case may be resolved on the internet drama.

As described above, the server device 100 further includes the image reproducing unit 121 that reproduces the image media, and when the transmission unit 113 determines whether the reproduction time of the image media satisfies the transmission condition, the server device 100 is linked with the image media. Voice information can be transmitted.

In addition, when the transmission unit 113 can simultaneously transmit to a plurality of telephones 300, it is possible to perform simultaneous transmission to a plurality of telephones 300 at a time.

Further, when the transmission unit 113 selects the telephone number information to be transmitted based on the information indicating whether or not the connection determined by the call connection determination unit 114 is established, the answer information of the called party and the connection Depending on the success or failure of, it becomes possible to automatically select the telephone number information of the next call destination.

In addition, when the server device 100 further includes a content generation unit 122 that generates content according to the response information received by the response reception unit 116, it is possible to generate different content according to the response information. Become.

Other configurations and functions are the same as those in the first embodiment.

[Third embodiment]
Hereinafter, a third embodiment of the present invention will be described with reference to FIGS.

FIG. 11 is a block diagram of a telephone communication system according to the third embodiment. In the third embodiment, the server device 100 includes a database 111, a voice reproduction unit 112, a transmission unit 113, a connection determination unit 114, a voice transmission unit 115, a response reception unit 116, and a notification unit 131. I have. In the present embodiment, the reporting unit 131 is mounted in the same casing, but the system may be constructed by mounting it in an independent casing. In the present embodiment, the telephone communication system further includes a client terminal 200 including a language information receiving unit 211 and a language information transmitting unit 212, a client terminal 250 including a language information receiving unit 261 and a language information transmitting unit 262, a reply The telephone 300 includes a reception unit 311 and an answer transmission unit 312.

In addition, the transmission unit 113 according to the present embodiment handles an address corresponding to the telephone area code as the transmission condition information.

The reporting unit 131 reports to the administrator the telephone number corresponding to the telephone line that the connection determining unit 114 has determined that the connection has not been established and the information on the called party corresponding to the telephone number.

Further, in the present embodiment, the transmission unit 113 selects the telephone number information to be transmitted based on the answer information and information on whether or not the connection determined by the connection determination unit 114 has been established. The database 111 records a plurality of language information and transmission condition information for transmitting predetermined language information corresponding to the answer information when the server apparatus 100 receives the answer information. The apparatus 100 reproduces predetermined language information as voice information based on the transmission condition information. Conventionally, there is a case where the next call destination cannot be changed according to the answer information of the callee or the success or failure of the connection. However, the above-described telephone communication system includes the above-described configuration, so that the server apparatus 100 automatically does not need to specify the transmission conditions again when the answer information is input or the connection is not established. It becomes possible to select the next call destination and transmit appropriate audio information.

In the present embodiment, the telephone communication system according to the present invention is constructed in conjunction with the administrative system. For example, you may link with an earthquake disaster prevention system, a weather information system, a river information management system, etc. In this embodiment, it is constructed in conjunction with the earthquake disaster prevention system.

In the present embodiment, a sender (in the present embodiment, a staff member of an administrative organization) transmits language information from the client terminal 200 to the server device 100 in advance. At that time, as the transmission condition information, the target area and the seismic intensity are transmitted together. For example, when seismic intensity 6 is registered in the transmission condition information, if an earthquake occurs in the target area and a seismic intensity of 6 or more is observed, for a callee who has an address in the area (in this embodiment, a citizen) Called. In the present embodiment, a case where an earthquake having a seismic intensity of 6 or more has occurred in Kanagawa as the transmission condition information will be described as an example.

A citizen who has an address in Kanagawa Prefecture transmits a telephone number, name, and address to the server device 100 via the client terminal 250 in advance. The language information, transmission condition information, telephone number, name and address transmitted from the staff and citizens are recorded in the database 111.

Next, the processing flow of the server apparatus 100 will be described with reference to FIG.

If an earthquake with a seismic intensity of 6 or higher has occurred in Kanagawa Prefecture (STEP 131: YES), is the sending unit 113 registered in the city of Kanagawa where citizens who have an address of seismic intensity 6 or higher are registered from the database 111? Search is performed (STEP 132). At this time, about the citizen whose address is not registered, it is good also as what judges whether it is an applicable address using the area code of the registered telephone number. When the citizen who has a corresponding address is registered, the transmission part 113 transmits with respect to the telephone number linked | related with this address (STEP133).

When the citizen answers the telephone and the connection is established (STEP 134: YES), the voice reproduction unit 112 reproduces the language information for confirming the safety on the server device 100 as the voice information (STEP 135), and the voice transmission unit 115 (STEP 136). For example, “An earthquake with a seismic intensity of 6 was observed in XX city, Kanagawa prefecture. Confirm safety. Press 1 if safe, press 3 if rescue is needed. “Please press 9” is played.

The voice information is recorded on the database 111 in association with the transmission condition information and the telephone number information.

When the citizen transmits safety information as a reply information by a push button and the reply reception unit 311 receives it (STEP 137: YES), the process is terminated, and if necessary, the staff is contacted. On the other hand, if the citizen does not answer the phone and the connection is not established (STEP 134: NO), or if reply information is not sent (STEP 137: NO), the citizen registered in advance with the staff who is the administrator The address, name, and telephone number are reported by the reporting unit 131 (STEP 185). This makes it possible to quickly grasp citizens whose safety cannot be confirmed when a disaster occurs.

Furthermore, in this embodiment, when a citizen transmits a telephone number, a name, and an address to the server apparatus 100 via the client terminal 250 in advance, a plurality of telephone numbers can be transmitted. By transmitting the telephone numbers together with the ranks, it is possible for a person with a lower rank to confirm the answer information of a person with a higher rank. For example, mobile phone numbers of children, mothers, and fathers can be registered in descending order. In this case, this order is also recorded on the database 111 as transmission condition information.

In this case, the destination (mother or father) and the content of the voice information to be played back can be selected according to the establishment status of the telephone line with the child and the content of the answer information of the child. For example, the transmission unit 113 first determines whether or not the transmission to the mother is necessary, with the transmission unit 113 transmitting to the first child and the answer reception unit 116 receiving the child's response as a transmission condition to the mother. May be. At this time, voice information to be transmitted to the mother is selected according to the safety of the child. For example, if a child responded “It is safe”, “An earthquake with a seismic intensity of 6 was observed in XX city, Kanagawa prefecture. It has been confirmed that the child is safe. If you are safe, press 1. If you need help, press 3. " In addition, if the child replied that “rescue is necessary,” “An earthquake with a seismic intensity of 6 was observed in XX City, Kanagawa Prefecture. The child has requested rescue. If you are safe, press 1. If you need help, press 3. "

Similarly, the answer receiving unit 116 may receive the transmission condition to the father and the answer information from the child and the mother.

Furthermore, when the connection determination unit 114 determines that the connection with the child has not been established, the notification unit 131 can send the mother who has the second rank to the father instead of reporting to the administrator. . The audio information reproduced at this time may be “No contact with the child. Press 1 to contact the fire department and press 3 to call the child again”.

In addition, the server apparatus 100 includes a notifying unit 131 for notifying the administrator of the telephone number corresponding to the telephone line that the connection determining unit 114 has determined that the connection has not been established and the information of the called party corresponding to the telephone number. In preparation, it is possible to inform the administrator of information on the called party who has not been connected.

Further, when the calling unit 113 further handles the address corresponding to the area code of the telephone number as the transmission condition information, it is possible to search the address of the called party from the telephone number information.

In addition, when the transmission unit 113 selects the telephone number information to be transmitted based on the response information and the information indicating whether or not the connection is determined, which is determined by the connection determination unit 114, the response information and connection of the called party are selected. Depending on the success or failure of, it becomes possible to automatically select the telephone number information of the next call destination.

The database 111 records a plurality of language information and transmission condition information for transmitting predetermined language information corresponding to the answer information when the server apparatus 100 receives the answer information. When the device 100 reproduces predetermined language information as voice information based on the transmission condition information, it is possible to automatically select language information to be reproduced as voice information according to the answer information of the callee. Become.

A telephone communication system, a telephone communication method, a server apparatus, and a telephone communication program are provided for a predetermined telephone number information among recorded telephone number information based on transmission condition information registered by a caller. The recorded language information is voiced to the calling unit 113 that transmits through the telephone line, the connection determination unit 114 that determines whether or not the connection of the telephone line is established, and the telephone 300 that is determined to have established the connection. An audio reproduction unit 112 that reproduces information, an audio transmission unit 115 that transmits audio information reproduced by the audio reproduction unit 112, and an answer reception unit that receives answer information transmitted from the telephone 300 according to the transmitted audio information 116, the server device 100 can receive feedback from the called party, and the voice information can be received. Caller conditions for transmitting the called party it is possible to arbitrarily specify.

In addition, when the transmission unit 113 can make a call to a plurality of telephones 300 at the same time, it is possible to perform simultaneous transmission to the plurality of telephones 300 at a time.

When the server apparatus 100 further includes an image playback unit 121 that plays back image media, and the transmission unit 113 determines whether the playback time of the image media satisfies the transmission conditions recorded in the transmission condition information, the image media Audio information can be transmitted in conjunction with the.

When the calling unit 113 further handles the address corresponding to the area code of the telephone number as the transmission condition information, it is possible to search the address of the called party from the telephone number information.

DESCRIPTION OF SYMBOLS 100 Server apparatus 111 Database 112 Audio | voice reproduction | regeneration part 113 Transmission part 114 Connection determination part 115 Audio | voice transmission part 116 Reply reception part 121 Image reproduction part 122 Content generation part 131 Notification part 200 Client terminal 211 Language information reception part 212 Language information transmission part 250 Client Terminal 261 Language information reception unit 262 Language information transmission unit 300 Telephone 311 Response reception unit 312 Response transmission Part

Claims

In a telephone communication system that is connectable via a communication network and includes a client terminal that a sender of language information has, a server device, and at least one telephone that a receiver of the language information has,
A client terminal comprising: a language information receiving unit that receives input of language information; and a language information transmitting unit that transmits the language information to the server device via a communication network;
Language information transmitted from the client terminal, transmission condition information defining conditions for transmitting the language information to any one of at least one telephone registered by the caller, and at least one A database that records telephone number information of two or more telephones;
Based on the transmission condition information, a transmission unit that transmits through a telephone line to a telephone corresponding to predetermined telephone number information among the recorded telephone number information;
A connection determination unit for determining whether or not the connection of the telephone line has been established;
An audio reproduction unit that reproduces the recorded language information as audio information for the telephone set determined to have established the connection;
An audio transmission unit for transmitting audio information reproduced by the audio reproduction unit;
A server device comprising: a response receiving unit that receives response information transmitted from a user according to the transmitted audio information;
A telephone communication system comprising a telephone comprising: an answer receiving unit that receives answer information input by a callee based on voice information transmitted from the server device; and an answer sending unit that transmits the received answer information to the server device .
The telephone is
2. The telephone communication system according to claim 1, wherein the telephone communication system is a wired subscriber telephone.
The transmitter is
3. The telephone communication system according to claim 1, wherein a call can be made to a plurality of telephones simultaneously.
The transmitter is
4. The telephone communication according to claim 1, wherein telephone number information to be transmitted is selected based on the answer information and information on whether or not the connection determined by the connection determination unit has been established. system.
The database is
Multiple language information,
When the server device accepts the answer information, it records transmission condition information for sending predetermined language information corresponding to the answer information,
The server device
The telephone communication system according to any one of claims 1 to 4, wherein the predetermined language information is reproduced as voice information based on the transmission condition information.
The transmitter further includes:
6. The telephone communication system according to claim 1, wherein an address corresponding to an area code of the telephone number information is handled as the transmission condition information.
The server device
The connection determination unit includes a notification unit that notifies a manager of telephone number information corresponding to a telephone line for which it is determined that a connection has not been established and information on the called party corresponding to the telephone number information. The telephone communication system according to any one of claims 1 to 6.
The server device further includes:
An image playback unit for playing back image media
The transmitter is
8. The telephone communication system according to claim 1, wherein it is determined whether a reproduction time of the image media satisfies a transmission condition recorded in the transmission condition information.
The server device further includes:
9. The telephone communication system according to claim 1, further comprising: a content generation unit that generates content according to the response information received by the response reception unit.
In a telephone communication method that is connectable via a communication network and includes a client terminal possessed by a sender of language information, a server device, and at least one telephone set possessed by a recipient of the language information,
The client terminal is
Accepting input of language information; sending the language information to the server device via a communication network;
The server device is
Language information transmitted from the client terminal, transmission condition information defining conditions for transmitting the language information to any one of at least one telephone registered by the caller, and at least one Recording telephone number information of one or more telephones;
Calling a telephone corresponding to predetermined telephone number information among the recorded telephone number information based on the calling condition information, through a telephone line;
Determining whether the telephone line connection has been established;
Replaying the recorded language information as audio information for the telephone determined to have established the connection;
Transmitting audio information reproduced by the audio reproducing unit;
The telephone is
Based on the voice information transmitted from the server device, accepting answer information input by the callee, sending the accepted answer information to the server device,
The server device is
And a step of receiving answer information transmitted from the telephone in accordance with the transmitted voice information.
In a server device of a telephone communication system, which is connectable via a communication network and includes a client terminal possessed by a sender of language information, a server device, and at least one telephone set possessed by a recipient of the language information,
Language information transmitted from a client terminal including a language information receiving unit that receives input of language information, and a language information transmitting unit that transmits the language information to the server device via a communication network, and registered by the sender A database that records transmission condition information that defines conditions for transmitting the language information to any one of the at least one or more telephones, and telephone number information of the at least one or more telephones; ,
Based on the transmission condition information, a transmission unit that transmits through a telephone line to a telephone corresponding to predetermined telephone number information among the recorded telephone number information;
A connection determination unit for determining whether or not the connection of the telephone line has been established;
An audio reproduction unit that reproduces the recorded language information as audio information for the telephone set determined to have established the connection;
An audio transmission unit for transmitting audio information reproduced by the audio reproduction unit;
Based on the voice information transmitted from the server device, the answer information is received from a telephone provided with an answer receiving unit that receives answer information input by the callee and an answer transmitting unit that transmits the received answer information to the server device. A server device comprising an answer receiving unit for receiving.
In a telephone communication program, which is connectable via a communication network and includes a client terminal possessed by a sender of language information, a server device, and at least one telephone set possessed by a recipient of the language information,
In the client terminal,
A function for accepting input of language information, a function for causing the server device to transmit the language information via a communication network,
Language information transmitted to the client terminal to the server device, and transmission condition information defining conditions for transmitting the language information to any one of at least one telephone registered by the caller And a function for recording the telephone number information of at least one telephone,
Based on the transmission condition information, a function for making a call through a telephone line to a telephone corresponding to predetermined telephone number information among the recorded telephone number information;
A function for determining whether or not the connection of the telephone line has been established;
A function for reproducing the recorded language information as voice information for the telephone set determined to have established the connection;
A function for transmitting the reproduced audio information to the audio reproduction unit;
A function of receiving answer information transmitted from the telephone in accordance with the transmitted voice information;
To the phone,
The telephone communication program which performs the function to accept the reply information which a callee inputs based on the audio | voice information transmitted to the said server apparatus, and the function to transmit the said accepted reply information to the said server apparatus.