JP2006285971A - Self-order system, order input terminal, and order processing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a self-order system which has necessary and sufficient functions such that duplicate orders by grouped customers are avoided and satisfactory operability, and is established at low cost. <P>SOLUTION: This system comprises: a menu 7 including menu codes 7c and 7d showing, in conformation to commodities 7a and 7b, information specifying the commodities; scanners 6-1, 6-2 to 6-n reading information of the menu codes 7c and 7d; an order input terminal 3 reading information transmitted by the scanners 6-1, 6-2 to 6-n to visualize and display for displaying order information including this information on a display part 3a, and transmitting the order information to a controller 2; and the controller 2 performing delivery of necessary information with the order input terminal 3. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a self-order system, and is particularly useful when applied to ordering commodities in restaurants, izakayas, karaoke boxes, etc. in the restaurant industry.

  For example, a general order entry system in a restaurant in the restaurant industry is to carry a "order input device" whose waitress is a terminal, individually listen to customer orders and enter the orders. The order entry system is labor intensive. In view of this, a “self-order system” has been proposed for the purpose of reducing labor costs and saving the trouble of calling a waitress each time. Here, the self-order system refers to a system in which an employee of a restaurant such as a waitress does not take an order for a customer, but the customer inputs an order by operating an order input device by himself. A typical TTO (Table Top Ordering) system is known as a self-order system of this type. In this TTO system, a display device corresponding to a liquid crystal screen of a personal computer is placed on each table where a customer sits, and an order is placed by operating the touch panel of the display device on the table where the customer is seated.

  FIG. 13 is an explanatory diagram conceptually showing this type of display device. As shown in the figure, in the TTO system, food photos (pictures) and easy-to-understand panel layout are devised so that even a first-time customer can easily input an order.

  Since the display device of the TTO system has a large display capacity, in addition to order entry and its guide, 1) display messages from the store (today's recommendations, etc.) for sales promotion, 2) from the table It is easy to wait for a function such as calling a waitress, but it requires a large initial investment. This is the biggest obstacle to popularization.

  Therefore, the following business model has also been proposed. That is, the content provider lends the system to a restaurant and makes the ordering function via TTO a subsidiary, thereby reducing the cost of the self-order system. In such a system, billing for the provision of play content such as advertising revenue for various contents, games, and fortune-telling is the main operating cost. Since the content usage fee at this time is connected to the order entry system, it can be simultaneously performed by a POS (Point of sales) system at the time of meal settlement.

  The merits of the store that introduces such a system include the effect of attracting customers by attractive contents and the increase in the number of orders by self-order, but it has not yet spread widely.

  On the other hand, as a low-priced self-order system, instead of placing a high-function terminal as in TTO, the terminal is formed in a form that limits the functions of the “order input device” used by the waitress. The terminal is handed over to the representative and collected at the cash register at the time of accounting. 2) When collecting at the cash register at the time of accounting by placing it on each table, etc., a system that has an order slip function is conceivable. In other words, the terminal identification number and the customer (group) are associated one-to-one, and the order entered from a specific terminal is associated with the customer.

However, since the number of terminals required in the store increases as in the case of TTO, the cost allowed for one terminal is severely limited. As a result, for example, it is necessary to finish the memory and display smaller than the terminals normally possessed by waitresses, for example. It must be able to solve the following problems.
1) Since it is difficult and difficult to have a customer have a normal order entry terminal and have it operated, it should be able to ensure the operability to the extent that even the first customer can operate without resistance. I must.
2) For the customer to input the menu number, the input operation is troublesome and many mistakes are made.
3) In the case of a customer who is a customer in a group, it is not only unnecessary cost to have everyone bring a terminal, but if everyone starts to order without permission, group budget management and duplicate order management cannot be performed.
4) Therefore, when the representative has a terminal, the representative inputs each order, and the representative has a heavy burden. The representative, who is the customer, is responsible for the "shop side work". This is inappropriate for the service industry.

In addition, the following patent document 1 can be mentioned as a well-known technique relevant to this kind of self-order system.
JP-A-06-051933

  An object of the present invention is to provide a self-order system that has an order input terminal that has good operability so that a customer can operate it and that can be constructed at low cost.

  The present invention includes an order information creating means for receiving order input from a customer and creating order information, an order input terminal having order information transmitting means for transmitting the order information to a controller, and the order input terminal transmitted from the order input terminal. Order information registration means for receiving the order information and registering it in the order information table; and slip creation means for adding a slip number to the order information, creating slip data including the slip number and sending it to the printer. A controller, a printer having printing means for receiving slip data from the controller and printing the slip, and an order information requesting means for requesting the order information of the slip number to the controller by the input slip number In the self-order system consisting of a cash register having the above, the order input terminal is a menu displayed on the menu. A receiving unit that receives the menu code transmitted from the scanner that has read the code; and the order information creating unit creates order information using the menu code. (First configuration).

  According to the first configuration, it is possible to provide a self-order system with easy operability capable of inputting an order by operating a scanner.

  In the first configuration, the order information creating means creates the order information based on the received menu code and the order information input by the customer. Constitution).

  According to the second configuration, since both order input from the order input terminal and order input from the scanner are possible, a self-order system with better operability can be provided.

  In the first configuration or the second configuration, the order information creating means has a self-order system characterized by having an editing function for changing order information such as order deletion or order quantity by input from a customer (Third configuration).

  According to the third configuration, since the order can be edited at the order input terminal, erroneous orders can be prevented, and a highly reliable self-order system can be provided.

  In the first configuration to the third configuration, there is provided a self-order system characterized in that the order information creating means does not create order information when the total amount of the order information is a predetermined amount or more (first order). 4 configuration).

  According to the fourth configuration, it is possible to provide a highly reliable system that can automatically prevent erroneous orders exceeding the budget.

  In the first configuration to the fourth configuration, the scanner has an identification number that can be individually identified, and transmits the identification number together with the menu code. Constitution).

  According to the fifth configuration, since it is possible to communicate with a plurality of scanners wirelessly, a plurality of customers can use the scanner.

  In the first configuration to the fifth configuration, the cash register has accounting completion information transmitting means for transmitting accounting completion information to the controller when accounting processing is completed. There is provided a self-order system characterized by comprising accounting completion processing means for receiving accounting completion information and transmitting the accounting completion information to the order input terminal (sixth configuration).

  According to the sixth configuration, it is possible to provide a system in which it is possible to know whether or not the transaction has been completed at the order input terminal.

  In a sixth configuration, the order input terminal provides a self-order system having amount inquiry means for inquiring the controller for the total amount of money after transmitting the order information and before receiving the transaction completion information. 7 configuration).

  According to the seventh configuration, it is possible to know the amount of money that the customer has eaten or eaten so far.

  The present invention also includes at least an order information creating means for receiving order input from a customer and creating order information, an order input terminal having order information transmitting means for transmitting the order information to a controller, and the order input terminal. In an order input terminal used in a self-order system comprising a controller for receiving the transmitted order information, the order input terminal has a receiving means for receiving a menu code transmitted from a scanner, and the order information creation The means provides an order input terminal characterized by creating order information using the menu code (eighth configuration).

  According to the eighth configuration, it is possible to provide an easy-to-operate self-order system capable of inputting an order by operating a scanner.

  9. The order input terminal according to claim 8, wherein the order information creating means receives a menu code from the scanner and can input an order from a customer. Ninth configuration).

  According to the ninth configuration, since both order input from the order input terminal and order input from the scanner are possible, a self-order system with better operability can be provided.

  In the eighth configuration or the ninth configuration, the order information creating means provides an order input terminal having an editing function such as deleting an order or changing the number of orders in response to an input from a customer (tenth configuration).

  According to the tenth configuration, since the order can be edited at the order input terminal, erroneous orders can be prevented, and a highly reliable self-order system can be provided.

  In the eighth configuration to the tenth configuration, the order information creating means provides an order input terminal characterized in that the order information is not created when the total amount of the order information is a predetermined amount or more (first order) 11 configuration).

  According to the eleventh configuration, it is possible to provide a highly reliable system that can automatically prevent erroneous orders exceeding the budget.

  In an eighth configuration to an eleventh configuration, an order input terminal is provided that accepts only a menu code from the scanner that matches a scanner identification number registered in advance (a twelfth configuration).

  According to the twelfth configuration, since it is possible to communicate with a plurality of scanners wirelessly, a plurality of people can use the scanner.

  In the eighth configuration to the twelfth configuration, after the order input terminal transmits the order information and before receiving the accounting completion information from the controller, an amount inquiry means for inquiring the current total amount to the controller There is provided an order input terminal characterized by having (a thirteenth configuration).

  According to the thirteenth configuration, it is possible to provide a system in which it is possible to know whether or not the transaction has been completed at the order input terminal.

  The present invention also includes an order information creation step for receiving order input from a customer to create order information, an order input terminal having an order information transmission step for transmitting the order information to a controller, and a transmission from the order input terminal. Order information registration step for receiving the registered order information and registering it in the order information table; and a slip creation step for giving a slip number to the order information, creating slip data including the slip number and sending it to the printer; A controller having a printing step for receiving slip data from the controller and printing the slip, and an order information request for requesting the order information of the slip number to the controller by the input slip number And a method for use in a self-order system comprising a cash register having the steps, The sentence input terminal has a receiving step of receiving the menu code transmitted from the scanner that has read the menu code displayed on the menu, and the order information creating means creates order information using the menu code. A characteristic order processing method is provided (fourteenth configuration).

  According to the fourteenth configuration, it is possible to provide an easy-to-operate self-order system capable of inputting an order by operating a scanner.

  In a fourteenth configuration, the order information creating step provides an order processing method characterized in that the order information is created from the received menu code and order information input by a customer (fifteenth configuration).

  According to the fifteenth configuration, since both order input from the order input terminal and order input from the scanner are possible, a self-order system with better operability can be provided.

  In the fourteenth configuration or the fifteenth configuration, the order information creating step has an editing function for changing order information such as order deletion or order quantity by input from a customer. (16th configuration).

  According to the sixteenth configuration, since the order can be edited at the order input terminal, an erroneous order can be prevented, and a highly reliable self-order system can be provided.

  In the fourteenth configuration to the sixteenth configuration, an order processing method is provided in which the order information creation step does not create order information when the total amount of the order information is equal to or larger than a predetermined amount. 17 configuration).

  According to the seventeenth configuration, it is possible to provide a highly reliable system that can automatically prevent erroneous orders exceeding the budget.

  In the fourteenth configuration to the seventeenth configuration, an order processing method is provided, wherein the scanner has an identification number that can be individually identified, and the identification number is transmitted together with the menu code. Constitution).

  According to the eighteenth configuration, since it is possible to communicate with a plurality of scanners wirelessly, a plurality of people can use the scanner.

  In the fourteenth configuration to the eighteenth configuration, the cash register has a transaction completion information transmission step of transmitting transaction completion information to the controller when a transaction process is completed. There is provided an order processing method characterized by having an accounting completion processing step of receiving accounting completion information and transmitting the accounting completion information to the order input terminal (19th configuration).

  According to the nineteenth configuration, it is possible to provide a system in which it is possible to know whether or not the transaction has been completed at the order input terminal.

  19. The order input device according to claim 18, wherein the order input terminal inquires the controller for a total amount after transmitting the order information and before receiving the transaction completion information. Information is provided (twentieth configuration).

  According to the twentieth configuration, it is possible to know the amount of money that the customer has eaten or eaten so far.

  According to the present invention, the order work is completed simply by scanning the predetermined code attached to the menu, selecting the order item, confirming its contents on the display means of the order input terminal and sending it to the controller. Even if the customer performs such work, the burden is small, and a predetermined order can be definitely placed.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is an explanatory diagram conceptually showing a self-order system according to an embodiment of the present invention. As shown in the figure, necessary information is transmitted by wireless communication between a POS terminal 1 constituting a cash register, a controller 2 for controlling the entire self-order system, and an order input terminal 3 assigned to a predetermined unit. The communication device 4 that performs transmission / reception is integrally connected to a LAN (Local Area Network) cable 5. Here, the predetermined unit refers to a unit of people in a range where receipts are shared, such as a table on which one group usually sits.
In this system, an order input terminal 3 is assigned to each predetermined unit, and a plurality of scanners 6-1, 6-2,..., 6-n are associated with each order input terminal 3 and assigned. is there. The number of scanners 6-1, 6-2,..., 6-n assigned to each order input terminal 3 is not necessarily plural. Normally, there are a plurality of lines, but in principle, a single line may be used. In short, it is only necessary that one or more scanners 6-1, 6-2, ..., 6-n be associated with each order input terminal 3. As a result of the association, only the specific order input terminal 3 receives the information signals transmitted by the specific scanners 6-1, 6-2,..., 6-n.
Next, the function of each component constituting the self-order system will be described.

In the menu 7 for listing the products 7a and 7b and introducing them, menu codes 7c and 7d representing information identifying each of the products 7a and 7b are embedded. There are no particular restrictions on the format of the menu codes 7c and 7d. Anything such as a barcode, a two-dimensional code, an IC chip, or a digital watermark incorporated in image information may be used. Further, as the menu code, at least information indicating information for specifying a product is necessary, but information indicating more detailed information related to the product may be included. For example, a product steak set in which information on how to bake (medium, well dam, rare) and the like is coded can be considered.
The scanner 6 reads the menu code of the menu 7 and transmits the information to the order input terminal. Although shown as a pen type in FIG. 1, this may be a bar code reader or a pen type.
A main hardware configuration diagram of the scanner 6 is shown in FIG. The scanner 6 is connected to a CPU (Central Processing Unit) 60, a ROM (Read Only Memory) 61, a RAM (Random Access Memory) 62, an input unit 63, a communication unit 64, a display unit 65, an audio output unit 66, and the like through a bus line. Configured.
The CPU 60 is a central processing unit and operates according to programs stored in the ROM 61, the RAM 62, and the like, and performs various types of arithmetic processing, control of the input unit 63, the communication unit 64, the display unit 65, the audio output unit 66, and the like.
The input unit 63 is a device that recognizes and captures a menu code as data. A CCD (charge-coupled device), a C-MOS (complementary metal-oxide semiconductor) camera, or the like is used.

  The communication unit 64 is a device that transmits the read menu data to the order input terminal. Communication may be connected by wire or may be connected wirelessly.

  The display unit 65 is a device that displays the status of the scanner with an LED (light-emitting diode), a liquid crystal panel, or the like. The audio output unit 66 is a device that notifies the completion of transmission of menu data by an electronic sound or the like. The display unit 65 and the audio output unit 66 are not necessarily required depending on the system configuration.

  The scanners 6-1, 6-2,..., 6-n have a function for reading the menu codes 7c and 7d, a transmission function for wirelessly transmitting the read menu codes to the order input terminal 3, and transmission of the menu codes. It has a notification function for notifying with a buzzer sound whether or not it has been done properly. Here, the scanner has no further restrictions as long as it has a code reading function. Therefore, it is not necessary to have a wireless transmission function. Although it is slightly lacking in convenience, it may be connected to the order input terminal 3 with a connection cord.

  Next, the main hardware configuration of the order input terminal 3 is shown in FIG. The order input terminal 3 includes a CPU 30, a ROM 31, a RAM 32, a display unit 33, an input unit 34, a first communication unit 35, a second communication unit 36, an audio output unit 37, and the like connected by a bus line.

The CPU 30 is a central processing unit and operates according to programs stored in the ROM 31, RAM 32, etc., and performs various arithmetic processes, a display unit 33, an input unit 34, a first communication unit 35, a second communication unit 36, and an audio output unit. 37 and the like are controlled.
The input unit 34 includes buttons such as a confirmation button 3b, an edit button 3c, an upper limit block button 3d, and a block release button 3e, and a touch panel installed on the display unit 3a.

  The first communication unit 35 is a device that receives a menu code from the scanner 6. The second communication unit 36 is a device that transmits order information to the controller 2.

  The audio output unit 37 is a device for notifying the user of normal transmission completion, error warning, etc. by electronic sound or the like. The order input terminal 3 can be configured without necessarily having the audio output unit 37.

  Each order input terminal 3 is assigned a unique system ID. The controller 2 that has received the information signal via the communication device 4 by including the unique system ID information signal in the information signal transmitted by each order input terminal 3 transmits any order input terminal 3. Recognize whether it is an information signal. On the other hand, the controller 2 specifies the order input terminal 3 which is a transmission destination by including a specific system ID information signal in the output signal.

  Next, the main hardware configuration of the controller 2 is shown in FIG. The controller 2 includes a CPU 20, a ROM 21, a RAM 22, an input unit 23, an output unit 24, a communication unit 25, a storage device storing an order information table 26, and the like connected by a bus line.

The CPU 20 is a central processing unit and operates according to programs stored in the ROM 21, RAM 22, and the like, and performs various arithmetic processes and controls the output unit 24, the input unit 23, the communication unit 25, and the like.
The input unit 23 is an input device such as a keyboard or a mouse. The output unit 24 is a device such as a display, a speaker, or an LED. The communication unit 25 is a device that communicates with other devices via a cable. When communication with the order input terminal 3 is performed wirelessly, the communication unit 25 performs wireless communication via the communication device 4 connected on the cable. When the communication device 4 is not provided on the cable, the controller 2 has a wireless communication unit.
The order information table 26 is a device that stores and manages the ordered orders in a storage device. The order information table 26 includes elements such as an identification number such as a slip number, a menu, the number of items, an amount of money, and an accounting state.

FIG. 6 shows the operation procedure of the scanners 6-1, 6-2,. After the menu codes 7c and 7d of the menu 7 are read by the scanners 6-1, 6-2,..., 6-n (step S61), the information is sent to the order input terminal 3 (step S62). When the menu code data cannot be read, the menu code is normally read by re-reading.
When the menu code is normally transmitted to the order input terminal 3, a normal end sound is sounded or information indicating normal end is displayed on the display unit 65 (steps S63 and S64). If the menu code cannot be transmitted normally, the scanner 6 performs an error sound or error display (step S65). The user of the scanner can determine the completion of reading and transmission based on whether a normal sound or an error sound is heard.

  An example of data transmitted to the order input terminal 3 is shown in FIG. In FIG. 5, ID1 indicates individual identification information of the scanner 6, and indicates from which scanner this data is sent. ID2 is an identification number common to the scanner 6 and the order input terminal, and indicates an order input terminal with which the scanner 6 can communicate. In the case of wired communication, ID2 is not necessarily required, but when communicating with the order input terminal 3 wirelessly, it is effective to avoid interference with other order input terminals.

  In this system, the order of the products 7a and 7b is made by each individual scanning the menu codes 7c and 7d of the menu 7 with the scanners 6-1, 6-2, ..., 6-n. Thus, the order input is temporarily stored in a memory (not shown) of the corresponding order input terminal 3. When ordering a plurality of the same products 7a and 7b, the corresponding menu codes 7c and 7d are scanned a plurality of times as much as the number corresponding to the number.

  Here, the order input terminal 3 reads the menu code sent from each of the scanners 6-1, 6-2,..., 6-n, and visualizes the order information including the menu code and displays it on the display unit 3a. And wirelessly sent to the controller 2 via the communication device 4. Here, the order information is a concept including not only menu codes representing the products 7a and 7b but also incidental information necessary for the order such as the quantity of the products 7a and 7b.

FIG. 7 is an explanatory diagram conceptually showing the relationship between each scanner 6-1, 6-2,..., 6 -n and the order input terminal 3. As shown in the figure, signals sent by the scanners 6-1, 6-2,..., 6-n are once collected in the order input terminal 3, and the order information is displayed on the display unit 3a.
An example of the display mode of the display unit 3a at this time is shown in FIG. “No” in FIG. 11 is a number corresponding to the scanners 6-1, 6-2,..., 6 -n, and from the No. 1 scanner 6-1, there is 1 okonomiyaki and 3 beers. From No. 2 scanner 6-2, four beers and one sake are ordered, and from Non scanner 6-n, one sake is ordered. In this way, the display unit 3a displays the order status from each of the scanners 6-1, 6-2,.
If the confirmation button 3b of the order input terminal 3 is operated in such a state, the order contents are confirmed, and the information signal is sent to the communication device 4. Therefore, the order input terminal 3 is normally operated by a representative of the group. The confirmation button 3b can be substituted by touching a place set on the touch panel.
Next, the operation of the order input terminal 3 used in the self-order system of the present invention will be described with reference to FIG.
The order input terminal 3 is normally in a state of waiting for input from the customer and transmission of a menu code from the scanner. As processing of the CPU 30, it is confirmed whether or not an order has been input (step S81), and if an order has been input, an input operation is performed directly from the order input terminal (step S82).
If there is no order input, it is confirmed whether the menu code from the scanner 6 has been transmitted (step S83). If there is no input from the scanner, check the order input again.
When the menu code is received from the scanner, the order information creation table held in the order input device is updated, and the information related to the menu code is displayed on the display unit (step S84).
Thereafter, the order input device 3 confirms whether or not there is a key input for transmitting the order information to the controller 2, and repeats the processing so far (step S81 to step S86) until the key input is present. During this time, the order input to the order input terminal is in an editable state (step S85). It is also possible to configure to enter an editable mode after canceling the order input waiting state by key input.
After the key input, the order input terminal S3 transmits order information to the controller 2 (step S87).

  Next, the overall flow of the self-order system of the present invention will be described with reference to FIG.

  By the operation of the customer, the scanner 6 reads the menu code 7c (step S901) and transmits the read code to the order input terminal 3 (step S902). The transmitted menu code is stored in the memory (RAM 32) of the order input terminal. The scanner 6 can subsequently read the menu code (step 903) and send it to the order input terminal 3 (step S904).

  The order input terminal that has received the menu code 7c from the scanner 6 edits the information (step S911), creates the order information, and transmits the order information to the controller (step S912). The order input terminal 3 has a function of creating order information using the order information input to the input unit 34 of the order input terminal 3 in addition to the menu code from the scanner 6 and transmitting the order information to the controller 2.

  Here, the order information transmitted from the order input terminal 3 to the controller 2 includes the order input terminal identification number, menu code, number information, and accompanying information. The accompanying information is customer time and time information such as the age and sex of the customer of the order. If the order input device 3 and the table identification number do not correspond, the table number can be included in the order information.

  The controller 2 that has received the order information from the order input terminal 3 assigns a slip number as an identification number of the order information and stores it in the order information table. Further, slip data for printing a slip is created from the order information order information (step S921) and transmitted to the printer (step S922). Thereafter, the printed slip is delivered to the customer.

  After the customer finishes eating and drinking, the customer gives the slip to the operator of POS1 (cash register) for accounting. When the POS 1 recognizes the input of the slip number, it requests the unaccounted order information of the slip number from the controller 2 (step S831). The POS may recognize the slip number by inputting the number from the keyboard or may be recognized as reading information of a reader such as a barcode reader.

  When the controller 2 recognizes this request, it sends the order information for which the accounting is not completed with the corresponding slip number to the POS 1 (step S923).

  The POS 1 that has received the unopened order information from the controller 2 performs an accounting process, and transmits an accounting completion notice to the controller 2 (step S932). When the controller 2 receives the transaction completion notification, the controller 2 determines that the order has been accounted for and transmits the transaction completion notification to the order input terminal (step S924). As described above, a series of processing from order entry to transaction completion is performed.

Further, the order input terminal 3 has a function of editing while displaying the order information on the display unit 3a based on the information in the memory. This edit mode is selected by operating the edit button 3c of the order input terminal 3. When the edit button 3c is operated, information ordered from the scanners 6-1, 6-2, ..., 6-n is displayed together. In the example shown in FIG. 11, “okonomiyaki 1”, “beer 7”, and “sake 2”. In this display, the transmitted identification number of the scanner 6 can also be displayed.
The ordering terminal also has “editing functions” such as “additional function” and “clearing function”. The “additional function” is a function for processing together the menu code transmitted continuously from the scanner 6 before the order input terminal 3 transmits the order input to the controller 2. In FIG. 8, the second menu code input (step S80) and transmission (step S804) correspond. In this case, for example, when one “okonomiyaki” is added, the number of “okonomiyaki” in the memory of the order input terminal 3 is updated and “okonomiyaki 2” is displayed on the display unit 3a.
The “clear function” is a function for erasing all or part of the current order information. The order input terminal that has recognized the deletion information from the input unit deletes or sets the target order information to “0”. With this function, it is possible to cancel an order before confirmation or correct an erroneous input, thereby reducing erroneous orders.
The order input terminal has a “provisional order function”. This is a function that temporarily transmits the order contents once in an unconfirmed state, and the controller 2 adds the total amount so far and the amount of the temporarily transmitted order and returns a response. That is, the controller 2 refers to the database, performs necessary processing, and then returns a requested information signal based on predetermined system ID information. As a result, information as shown in FIG. 12 is displayed on the display unit 3a of the corresponding order input terminal 3. If “Yes” is selected in this state, the order content is confirmed and sent to the communication device 4. On the other hand, if “No” is selected, the editing mode is continued, and the order contents can be changed.

  In addition, it is possible to provide various functions within the range allowed by the cost and within the range considering the limitation of downsizing. For example, the controller 2 can be queried to confirm the current total amount, the upper limit block button 3d is operated so as not to accept an additional order, or the total amount is inquired to the controller 2 every time an order is made. An upper limit block function that prevents an additional order from being accepted when a set upper limit is exceeded, a function that cancels the upper limit block function by operating the block release button 3e, and the like are conceivable. The former is convenient when there is a budget limitation, and the latter is convenient when the budget limitation is canceled on the way. When there is no need to confirm the order at the order input terminal 3, for example, in the case of all-you-can-drink or all-you-can-eat, the order from the scanners 6-1, 6-2,. In the case of a good so-called through mode, this through mode can be substantially achieved by holding down the enter button 3b.

  As described above, usually, after the order is edited, the confirmation operation is performed, and a signal related to the order information is transmitted to the controller 2. The controller 2 that has received this signal performs necessary processing associated therewith, such as ordering from the kitchen. The order input terminal 3 has a plurality of memory areas, and the remaining memory area is used while the editing function is operated using a part of the memory area. The information of 1, 6-2, ..., 6-n is stored, and after the edited order information is confirmed and sent to the controller 2, the order information stored in the remaining memory area is stored. It is displayed on the display unit 3a.

  According to this embodiment, by simply scanning the predetermined menu codes 7c and 7d attached to the menu 7 with the scanners 6-1, 6-2, ..., 6-n, the products 7a and 7b are selected and ordered. The ordering operation is completed simply by confirming the content on the display unit 3a of the input terminal 3 and sending it to the controller 2. At this time, the representative can grasp the order contents transmitted from the plurality of scanners 6-1, 6-2,..., 6 -n through the display unit 3 a of the order input terminal 3, so budget management and the like are easy. The order contents can be easily processed or confirmed using the editing function.

  In the above embodiment, information is exchanged between the order input terminal 3 and the controller 2 by wireless communication, but the present invention is not limited to this. It may be wired. In the above embodiment, the POS terminal 1, the controller 2, and the communication device 4 are individually formed. However, the controller 2 may of course incorporate the functions of the POS terminal 1 and the communication device 4.

Regarding the editing mode, processing in the self-order system of the present invention will be described with reference to the flowchart of FIG.
First, a menu code is input from the scanner 6 (step S101) and transmitted to the order input terminal 3 (step S102). The order input terminal 4 creates order information from this data and / or data input from the order input terminal 3 (step S103). Here, before sending the order information to the controller 2, the amount inquiry information for inquiring about the amount of the unaccounted order information is sent to the controller (step S104).

  The controller 2 that has received the money amount inquiry information reads the unaccounted order information of the order input terminal as the transmission source (step S105) and transmits it to the order input terminal 3 (step S106). The order entry terminal that has received the completion notice recognizes the completion of the transaction.

It is explanatory drawing which shows the self-order system which concerns on embodiment of this invention. It is a hardware block diagram of the scanner of the self-order system which concerns on embodiment of this invention. It is a hardware block diagram of the order input terminal of the self-order system which concerns on embodiment of this invention. It is a hardware block diagram of the controller of the self-order system which concerns on embodiment of this invention. It is a data structure of the data which the scanner of the self-order system which concerns on embodiment of this invention transmits to an order input terminal. It is a flowchart which shows the operation | movement procedure of the scanner of the self-order system which concerns on embodiment of this invention. It is explanatory drawing which shows the relationship between the scanner and order input terminal in the self-order system which concerns on embodiment of this invention. It is a flowchart which shows the operation | movement procedure of the order input terminal of the self-order system which concerns on embodiment of this invention. It is a flowchart which shows the operation | movement procedure of the normal order of the self-order system which concerns on embodiment of this invention. It is a flowchart which shows the operation | movement procedure which concerns on the amount inquiry of the self-order system which concerns on embodiment of this invention. It is explanatory drawing which shows an example of the display part of the self-order system which concerns on embodiment of this invention. It is explanatory drawing which shows the other example of the display part of the self-order system which concerns on embodiment of this invention. It is explanatory drawing which shows notionally the display apparatus of the TTO system which concerns on a prior art.

Explanation of symbols

1 POS
2 Controller 3 Order input terminal 3a Display unit 3b Confirm button 3c Edit button 3d Upper limit block button 3e Block release button 4 Communication device 5 Cable 6 Scanner 7 Menu 7a, 7b Product 7c Menu code

Claims (20)

Order information creating means for receiving order input from a customer and creating order information; and an order input terminal having order information transmitting means for transmitting the order information to a controller;
Order information registration means for receiving the order information transmitted from the order input terminal and registering it in the order information table, adding a slip number to the order information, creating slip data including the slip number in the printer A controller having a slip creation means for transmitting;
A printer having printing means for receiving slip data from the controller and printing the slip;
In a self-order system comprising a cash register having order information requesting means for requesting the order information of the slip number to the controller based on the input slip number,
The order input terminal has a receiving means for receiving the menu code transmitted from the scanner that has read the menu code displayed on the menu,
The order information creating means creates order information using the menu code.   2. The self-order system according to claim 1, wherein the order information creating means creates order information based on the received menu code and order information inputted by a customer.   3. The self-order system according to claim 1, wherein the order information creating means has an editing function for changing order information such as order deletion or order quantity in response to an input from a customer.   4. The self-order system according to claim 1, wherein the order information creating unit does not create order information when the total amount of the order information is a predetermined amount or more.   The self-order system according to any one of claims 1 to 4, wherein the scanner has an identification number that can be individually identified, and transmits the identification number together with the menu code. The cash register has accounting completion information transmitting means for transmitting accounting completion information to the controller when accounting processing is completed,
6. The self-assembling apparatus according to claim 1, further comprising accounting completion processing means for receiving the accounting completion information from the cash register and transmitting the accounting completion information to the order input terminal. Order system.   The self-order system according to claim 6, wherein the order input terminal has an amount inquiry unit that inquires the controller for the total amount of money after the order information is transmitted and before the transaction completion information is received. At least an order information creating means for receiving order input from a customer and creating order information; and an order input terminal having an order information transmitting means for transmitting the order information to a controller;
A controller for receiving the order information transmitted from the order input terminal;
In an order entry terminal used in a self-order system consisting of
The order input terminal has a receiving means for receiving a menu code transmitted from a scanner,
The order input terminal, wherein the order information creating means creates order information using the menu code.   9. The order input terminal according to claim 8, wherein the order information creating means is capable of receiving a menu code from the scanner and inputting an order from a customer.   The order input terminal according to claim 8 or 9, wherein the order information creating means has an editing function such as deletion of an order or change of the order quantity by an input from a customer.   11. The order input terminal according to claim 8, wherein the order information creating means does not create order information when the total amount of the order information is a predetermined amount or more.   12. The order input terminal according to claim 8, wherein only the menu code from the scanner that matches the scanner identification number registered in advance is accepted.   9. The order input terminal includes an amount inquiry means for inquiring the current total amount from the controller after transmitting the order information and before receiving accounting completion information from the controller. Item 13. The order input terminal according to Item 12. An order information creating step for receiving order input from a customer to create order information; an order input terminal having an order information sending step for sending the order information to a controller;
An order information registration step for receiving the order information transmitted from the order input terminal and registering the order information in the order information table; a slip number is assigned to the order information; slip data including the slip number is created to the printer A controller having a slip creation step for transmission;
A printer having a printing step for receiving slip data from the controller and printing the slip;
A method for use in a self-order system comprising a cash register having an order information requesting step for requesting the order information of the slip number from the controller based on the slip number input,
The order input terminal has a receiving step of receiving the menu code transmitted from the scanner that has read the menu code displayed on the menu,
The order processing method, wherein the order information creating means creates order information using the menu code.   15. The order processing method according to claim 14, wherein the order information creating step creates order information based on the received menu code and order information input by a customer.   16. The order processing method according to claim 14, wherein the order information creating step has an editing function for changing order information such as order deletion and order quantity in response to an input from a customer.   17. The order processing method according to claim 14, wherein the order information creating step does not create order information when the total amount of the order information is equal to or greater than a predetermined amount.   18. The order processing method according to claim 14, wherein the scanner has an identification number that can be individually identified, and the identification number is transmitted together with the menu code. The cash register has an accounting completion information transmission step of transmitting accounting completion information to the controller when accounting processing is completed,
19. The order according to claim 14, further comprising an accounting completion processing step of receiving the accounting completion information from the cash register and transmitting the accounting completion information to the order input terminal. Processing method.   20. The order processing method according to claim 19, wherein the order input terminal inquires the controller for the total amount of money after transmitting the order information and before receiving the transaction completion information.

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