JP2006201842A - Passenger guidance system and passenger guidance server - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To obtain a passenger guidance system which can display individual information, such as departure time, departure/arrival line number, transfer station, etc. of a train on which a railroad user gets on a personal digital assistant on a real time basis. <P>SOLUTION: A two-dimensional code printed on a ticket is read with a personal digital assistant 2 with a camera held by a railroad user, it is transmitted to a server 4 by wireless communication 5, the server 4 receives the two-dimensional code transmitted from the personal digital assistant 2 with the camera, the railroad guidance information corresponding to the two-dimensional code is transmitted to the personal digital assistant 2 with the camera, and the personal digital assistant 2 with the camera which has received the information displays the railroad guidance information on a screen, thus guiding an unfamiliar railroad user with the individual railroad guidance information. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a passenger guidance system and a passenger guidance server for guiding individual information such as departure time, departure / arrival line, and transfer station of a train on which a railway user gets on a screen of a mobile terminal.

  In general, when using public transportation such as trains, purchase tickets and express tickets to the target station at ticket machines and counters, and train arrival and departure times mainly on electronic bulletin boards and on-site announcements. Get information such as departure / arrival number and transfer information, sit on the train, get on the seat, get information such as getting off station and transfer information in the announcement etc., get off the train and go to the destination. However, the information provided by these railway operators and the like is one-way information for unspecified majority persons, and is not a service system that provides individual guidance type passenger guidance that identifies individual users.

The user selects necessary information from information obtained from an electric bulletin board or a local announcement with reference to information printed on a ticket or the like. However, depending on the railway company or the station, the guide notation method of the guide version is different. For example, if you want to go to the first platform, even if you look at the information board, “No. Since there are few information boards that are clearly described as “Please turn to”, it is often impossible to determine which information is related to the first home.
At this time, in the case of a railway or station in a region where you have rarely used it, it is necessary to change the platform from which platform the train to get on, where to wait for the platform, and where to get off However, the question of whether it is a stop of the train on which it is boarding may not be immediately understandable even after looking at the information. In this case, the user had to contact the station staff.

In particular, if the railway user is visually impaired, the electronic bulletin board cannot be viewed, so only the announcement on the premises will be relied upon, and if the railway user is a deaf person, Because you cannot hear the announcement, you will have to rely only on the electronic bulletin board, and there will be less information available, and there will be more opportunities for confusion.
On the surface of the train boarding ticket, the boarding station and the target station, the boarding date and time, the train number, the seat number, the fee, etc. are printed. These are information on boarding sections and trains set by requests from railway users at ticket machines and windows. These pieces of information are stored as magnetic information on the back side of the ticket, and the magnetic information can be read only by a ticket gate or a ticket machine.

  Although there is an individual guidance-type boarding guide that identifies individual users, new capital investment is required, so this system is expensive to introduce the system and imposes a burden on railway users. Or a system that cannot update information in real time.

A technique for printing a two-dimensional code such as a QR code on a ticket has been announced.
For example, “Ticket and Receipt Data Input System” in Patent Document 4 aims to read the amount described in a ticket and generate data such as a household account book, an expense statement, and a transportation expense settlement document. Patent Document 9 “Seat Specified Ticket with Two-Dimensional Code and Specified Seat Management System” is used by a conductor to prevent vacant seats of designated seats. The “commuter pass and commuter pass issuing device” disclosed in Patent Document 7 is intended for a ticket checker to read information on a commuter pass and perform a ticket check service.

JP 2004-75005 A (pages 3 to 5, FIG. 1) JP 2004-199603 (pages 4-6, FIG. 1) JP 2003-281574 A (pages 4-8, FIG. 1) JP 2002-304518 A (page 3, FIG. 1) JP 2002-163691 A (page 3, FIG. 1) Japanese Patent Laid-Open No. 2002-133552 (pages 2 and 3, FIG. 1) JP 2001-357417 A (pages 3 to 6, FIG. 1) JP 2000-268098 A (pages 5-11, FIG. 1) Japanese Patent Laid-Open No. 9-300870 (pages 2 and 3, FIG. 1)

Railroad operators, etc. need to provide railroad passengers with information for the purpose of individually-guided passenger guidance that identifies individual users, rather than providing one-way information for unspecified majority There is.
Voice announcements cannot be communicated to the hearing impaired. In particular, sudden events such as train suspension are particularly problematic because voice announcements are often made without being displayed on the information bulletin board. Therefore, it is necessary to provide information for the purpose of individually-guided boarding guidance that identifies the individual user even to a physically handicapped person.

To introduce a new system, a huge amount of money is required.
For example, in “Passenger Guidance System and Method” of Patent Document 1 and “Passenger Ticket System with Information Notification Function” of Patent Document 2, a railway business is used to perform individual guidance-type boarding guidance that identifies individual users. However, there are problems in that a large number of mobile terminals are required due to the large number of users, which is a heavy burden on railway operators.
In addition, it is considered that there are users who do not always feel comfortable because they are using mobile terminals used by others. For this reason, if a dedicated portable terminal is prepared for each user, there is a problem that the burden is further increased.

In "Passenger guidance system and method" of Patent Document 1, when inputting information printed on a ticket to the system, there is no means for reading the information printed on the ticket, so the departure route, train, station, and time to get on Therefore, it is necessary to manually input the arrival station and arrival time, which causes a problem of burdening the user with manual input.
In “Passage ticket system with information notification function” of Patent Document 2, a dedicated terminal is borrowed instead of a boarding ticket by pushing the get-off station button, and information is distributed to this by a broadcast system from the information distribution device, and boarding guidance and transfer guidance are provided. , Getting off the train, information on the station premises and advertising information on the information in the vicinity of the station, but there is a problem that it is necessary to prepare a lot of dedicated terminals at the ticket office, which is a heavy burden on the railway operator .

  In "Guide device" of Patent Document 6, the burden of manual input is reduced by inputting information from a personal computer using an IC card reader / writer connected to a personal computer using an IC card as a ticket. There is still work to enter by hand. In addition, since a railway operator needs to newly introduce an IC card, and a user needs to newly prepare a personal computer and an IC card reader / writer, there are many burdens on the railway operator and the user.

  Patent Document 3 “Guide Device, Ticketing Machine, Boarding Guidance System and Boarding Guidance Method” issued a boarding guidance ticket for a system that issues a boarding guidance ticket by reading the contents of the boarding ticket on the installed terminal. It will not be possible to inform the railway users of changes such as delays or suspension of the corresponding train due to weather or accidents. Moreover, in patent document 3, there existed a problem that a railway user could not be notified of changes, such as a delay of a corresponding train, a suspension, etc., after passing a ticket gate.

As in the “passenger guidance system using IC card” in Patent Document 8, a railway operator or the like prepares an installation-type terminal for the user. Since the time required for the user to occupy the terminal is shorter than that of the mobile terminal, the required number is less than that of the mobile terminal. However, when the train is delayed, the users who need the terminal are inundated. However, there is a possibility that the passenger guidance system service cannot be stably provided to all users who need it.
Further, in the “Boarding Gate Guidance System and Method in Airport” of Patent Document 5, a guide terminal control device that reads boarding pass information from a boarding pass owned by a passenger and guides and displays a route to the boarding gate on the display device based on the boarding pass information. It is shown. However, although this guidance terminal control device can browse and print what is displayed on the display device, it is not always guided according to the route.

  The present invention has been made in order to solve the above-described problems. A two-dimensional code is printed on a ticket, read by a mobile terminal with a camera owned by a railway user, and a server based on the information. The purpose is to obtain a passenger guidance system and a passenger guidance server that can display individual information such as the departure time, departure / arrival line, and transfer station of a train on which a railway user gets on a mobile terminal in real time. ing.

  In the passenger guidance system according to the present invention, the two-dimensional code printed on the ticket is read and transmitted wirelessly, and the two-dimensional code is received from the portable terminal with the camera. A server for transmitting railway guide information corresponding to the code to the mobile terminal with camera is provided, and the mobile terminal with camera displays the railway guide information received from the server on the screen.

  As described above, the present invention reads a two-dimensional code printed on a ticket and wirelessly transmits it, and receives a two-dimensional code from the portable terminal with a camera, and receives the received two-dimensional code. It is equipped with a server that transmits railway guide information corresponding to the code to the camera-equipped mobile terminal, and the camera-equipped mobile terminal displays the railway guide information received from the server on the screen. Railway users can be guided by the individual railway guidance information displayed.

Embodiment 1 FIG.
FIG. 1 is a view showing a ticket with a two-dimensional code of the passenger guidance system according to Embodiment 1 of the present invention.
In FIG. 1, a two-dimensional code 1 such as a QR code including ticket description information is printed on the ticket.
This two-dimensional code is not limited to a QR code, but may be a Maxi code, a Veri code, a Carla code, a DaTa Matrix code, a Cyber code, an inactor code, a PDF417, or the like.
FIG. 2 is a block diagram showing a passenger guidance system according to Embodiment 1 of the present invention.
In FIG. 2, the camera-equipped mobile terminal 2 transmits and receives information to and from the server 4 by wireless communication 5. In the station premises, a station premises installation terminal 3 is installed for a user who does not have a camera-equipped mobile terminal.
The camera-equipped mobile terminal 2 is a camera-equipped mobile phone, a PHS (Personal Handyphone System), a PDA (Personal Digital Assistant), or the like.

FIG. 3 is a block diagram showing a server of the passenger guidance system according to Embodiment 1 of the present invention.
In FIG. 3, the server 4 has train diagram information 41 that stores information related to trains including train diagrams, and railroad facility information 42 that stores information on railroad facilities including facility information in the station premises. . These pieces of information are updated by input from the manual input unit 6, or the train schedule information 41 is input and updated from the operation management system 7 that manages the operation of the train.
The server 4 uses the train diagram information 41 and the railroad facility information 42 to guide the navigation function 44 (navigation means) for navigating to a mobile terminal not equipped with a navigation function and the information displayed on the screen by voice. It has a voice guide function 43 (voice guide means), and further has an alarm function 45 (alarm means) for notifying the train user of the departure time.
FIG. 4 is a diagram showing an example of a screen when notifying by an e-mail when the train is delayed in the passenger guidance system according to the first embodiment of the present invention.
FIG. 5 is a flowchart showing the processing of the server that guides the passenger to the seat of the passenger guidance system according to the first embodiment of the present invention.

Next, the operation will be described.
When a train user arrives at a station, if a train ticket, such as a ticket or express ticket, has not been purchased in advance, a ticket is purchased at a ticket machine or at the station window. A two-dimensional code 1 obtained by two-dimensionally coding the information described in the ticket is also printed on the ticket. In addition to the information described in the ticket, information that is not described in the ticket, such as the number of train trains and arrival / departure number lines, is also input to the two-dimensional code 1 in order to operate the passenger guidance system efficiently. Shall.

  A railroad user who uses this passenger guidance system reads a two-dimensional code 1 such as a QR code printed on a purchased boarding ticket or the like with a camera-equipped portable terminal 2 owned by the user, and loads it into the camera-equipped portable terminal 2. Save the information on the ticket. Then, the information relating to the information is received from the server 4 by connecting to the server 4 of the passenger guidance system prepared by the railroad company using the Internet and transmitting this information. The camera-equipped mobile terminal 2 displays the received information on the screen, so that the latest information can always be displayed and the latest information can be provided to the user.

The server 4 constituting the passenger guidance system is installed in a railway operator or its related facility, and a railway user is accessed from the camera-equipped mobile terminal 2 or the station premises installation terminal 3.
The train schedule information 41 stored in the server 4 is connected to the operation management system 7 and is updated so as to be always in the latest state by acquiring information from this system. When the railroad passenger reads the two-dimensional code printed on the ticket and transmits the information to the server 4 of the passenger guidance system, the server 4 searches for the corresponding train, and in the section used by the railroad passenger, the time, Information such as the line number and station name is transmitted to the mobile terminal 2 with camera. The received information is displayed on the screen of the camera-equipped mobile terminal 2.
The server 4 holds the access history information until the corresponding train arrives at the final station. When it is close to the departure time of the train to be used, the alarm function 45 sounds an alarm or sends an e-mail or the like to notify the railway user of that fact. If the searched train is delayed or the operation is stopped, information such as an alarm or e-mail is also sent. As shown in Fig. 4, the content of the email should be as simple as possible, and if you want to view more detailed information, you can access it by accessing the address displayed in the email, so that you can get it to rail users. Make it possible to select the amount of information. The portable terminal at this time is intended only for the portable terminal 2 with a camera owned by a railway user.

In the server 4, railway facility information 42 around the station and the station is stored. This information is also updated so that it is always up to date. Map information used for navigation guidance to be described later, store information for introducing stores in the passage, and the like are stored. It also supports temporary passages, etc. due to station renovations.
Since the server 4 has a navigation function 44, even if the mobile terminal 2 with a camera does not have a navigation function, the guidance regarding movement within the station premises is not only for the train where the train arrives, but also for the railway. The user's position is grasped by GPS data and questions, and navigation guidance to the arriving line is made possible.
In addition, since the server 4 has a voice guide function 43 that can guide the information displayed on the screen by voice, similar information can be obtained by voice guidance even for the visually impaired. can do.
The information held in the server 4 can be automatically updated by acquiring information from the operation management system 7 for the train schedule information 41. Moreover, the update by the manual input from the manual input part 6 is also possible, and this is not only directly input to the server 4, but also remotely input from another server or transfers information of another server. Thus, the burden on the railway operator at the time of renewal can be reduced.
In addition, the timer function can update information from a set period or change information only in a set period.

Next, the processing of the navigation function 44 of the server 4 when performing navigation to the train seat, which is the main guidance of the passenger guidance by the server 4, will be described with reference to FIG.
The two-dimensional code of the ticket is read by the user's camera-equipped mobile terminal 2 and transmitted to the server 4 for input (step S1). Next, it is determined whether or not the mobile terminal 2 with camera can use GPS (step S2). If it cannot be used, a question location search screen is displayed on the terminal device 2 with camera, and the current location is determined by answering the question. Grasp (step S3). If the present location can be grasped, the camera terminal 2 is made to display that it is advanced to No. home (step S4).
Next, an inquiry is made as to whether navigation to the home is necessary (step S5). If not, the process goes to step S12. If necessary, an inquiry is made as to whether GPS is available (step S6). If the GPS is usable, the current location is grasped by the GPS and guided to the No. home (step S11).

If the GPS cannot be used in step S6, the display of advance to XX is sequentially performed according to the route (steps S7, S8, S9), and then the display of advance to the No. home is performed (step S10). A question is made as to whether or not the user has arrived at the home (step S12). When the user has arrived at the home, the display of the advance to the ○ post is displayed (step S13) and the advance to the ○ post. ○ When you get to the pillar (step S14), you can get on the XX train (step S15), and if you can confirm that you got on the XX train (step S16), you can show the seat on the seat number ○ (Step S17). If it can be confirmed that the user has arrived at the seat (step S18), the guidance to the train is completed (step S19).
Thereby, it is possible to guide from any current location to the seat.

  Step S3 is the second embodiment, steps S7 to S9 are the third embodiment, steps S12 to S19 are the fifth embodiment, and step S11 is the sixth embodiment. To do.

According to the first embodiment, for inexperienced railway users who use railways and stations that have not been used very much, on the screen of the mobile terminal possessed by the railway customer, It provides the departure time of the train to be boarded and allows the user to use the railway comfortably without being confused by the user.
Moreover, since the information received from the server of the passenger guidance system prepared by the railway operator etc. is displayed on the screen on the mobile terminal possessed by the railway user, the latest information can always be displayed. The latest information can be provided.
Moreover, since a mobile terminal possessed by a railway user is used, the user knows the key operation method and is easy to use.
Furthermore, since the two-dimensional code is read by the camera-equipped mobile terminal, it is possible to reduce the burden of manual input on the railway user.
Also, the number of terminals installed on the station premises can be reduced by setting the terminals installed on the station premises to be used by railway users who do not have camera-equipped mobile terminals.

Embodiment 2. FIG.
FIG. 6 is a diagram showing an example of a screen for displaying a question for knowing the current location of a railroad user having a portable terminal that does not have the GPS function of the passenger guidance system according to the second embodiment of the present invention.
The second embodiment relates to the grasping of the current location of the railroad user for navigating the railroad user by the server 4.
When a railroad user uses a camera-equipped mobile terminal 2 that does not have a GPS function, or uses a camera-equipped mobile terminal 2 that has a GPS function but does not receive GPS radio waves, the camera-equipped mobile terminal 2 By selecting from a plurality of question lists displayed on the screen, the server 4 determines the current position of the user.

For example, as shown in Fig. 1, the question text "Where is your current location? Please choose from the following" is displayed, and below that is "Near the station gate of XX station", "Inside XXX station", A list such as “XX station ○ number home”, “in the XX train”, “others”, and the like is displayed, and the user selects a place considered to be the closest from these lists.
In addition, the departure time of the train is also displayed on the screen of the camera-equipped mobile terminal 2 in order to prevent late arrival. Here, if you select “XX station ticket gate”, the list will be updated and lists such as “North ticket gate”, “Central ticket gate”, “South ticket gate” will be displayed, so you can select a closer list. select. As a result, the current location of the railway user is searched, and the passenger guidance is started.
If the railway or train that the railway user intends to use has been used for a long time and is already familiar with it, the normal passenger guidance is not required. It is also possible to limit only the function to notify the user when the corresponding train is delayed, the arrival number is changed, or is suspended.

  According to the second embodiment, when using a mobile terminal without a GPS function, or when using a mobile terminal that has a GPS function but does not receive GPS radio waves, the server You can know the current location and start passenger guidance.

Embodiment 3 FIG.
FIG. 7 is a diagram showing a navigation screen displayed on the portable terminal in order to guide the railway user of the passenger guidance system according to the third embodiment of the present invention to the destination.
Embodiment 3 relates to navigation for guiding a user having a camera-equipped mobile terminal 2 having no GPS function to a destination.

If “North ticket gate” is selected from the list displayed on the screen of the mobile terminal 2 with camera, the guidance display changes to “Please pass the ticket gate”. If you have already been inside the ticket gate after passing through the ticket gate at "North ticket gate" or before the display appears, press the "Yes" button at the bottom.
Next, the display changes to the next guidance display such as “Please go to No. ○ home”, and at the same time, a question message “Do you want to display the navigation to get to No. home?” Is displayed. If you do not know how to get to No. Home, press “Yes”. If “No” is pressed, the navigation to the home number ○ is skipped and the question text changes to “Did you get home number ○”?

When “Yes” is selected in the question sentence “Do you want to display the navigation to get to the ○ home”, navigation to guide to the ○ home starts. The map screen to be displayed by navigation is not only a general plan view but also a three-dimensional view seen from the height of the human eye as shown in FIG.
Since the camera-equipped mobile terminal 2 does not have a GPS function, the system issues a question message “has arrived near XX” at regular intervals in order to know the current location of the railway user. Whenever the user answers “yes”, the user switches to the next screen and again asks the question “Did you arrive near XX?”. Even if the passage is partially changed due to construction work, the screen displayed on the mobile terminal is always the latest.

  According to the third embodiment, even a user of a camera-equipped mobile terminal that does not have a GPS function can guide to a destination.

Embodiment 4 FIG.
FIG. 8 is a view showing an example of a screen on which advertisement information such as a store on the route of the passenger guidance system according to the fourth embodiment of the present invention is displayed.
In the fourth embodiment, as shown in FIG. 8, advertisement information such as souvenirs and recommended product information of a store in the middle of the navigation route of the third embodiment is added and displayed. It is a thing.
In addition, by linking the store's homepage, railway users can download goods such as voucher coupons at the link destination or simply register for membership, making it possible to purchase goods at a lower price than usual. Is possible.

  According to the fourth embodiment, in addition to guiding rail users to the train, it is used by adding and displaying advertisement information such as souvenirs and recommended information of stores in the middle of the route. In addition to providing the trainer with useful information other than the railway guide information, the store side can also acquire new customers, and the railway operator providing the system can collect advertising fees.

Embodiment 5. FIG.
The fifth embodiment relates to navigation from arrival at the home to arrival at the seat by the navigation according to the third embodiment.
When the user arrives at the home and answers “yes” to the question “Did you get on the home?”, The system will wait for you near the ○ "The scheduled arrival time of the train is XX hours and XX minutes."
When the user arrives at the indicated location, answering “Yes” to the question “Are you in the vicinity of the pillar #?”, “Your reserved seat is the seat number of ○ car # ○○ "The scheduled arrival time of the train is XX hours, XX minutes" and a seat map in the car are displayed.
Get on the train, sit on the seat, and answer “Yes” to the question “Did you sit on the seat number ○○ of car ○○”, “This train is bound for ○○○○○. Transfer at ○○ station.The time required to reach ○○ station is about 30 minutes. The time required to reach the destination ○○ station is about 45 minutes. ” To do.

  If a railroad user requests, various information such as guidance in a vehicle such as a washroom or guidance at a transfer station can be displayed. When the transfer station approaches, navigation starts again.

  In the passenger guidance system, if the railroad passengers do not need navigation, a “no guidance” button is displayed on the screen of the camera-equipped mobile terminal so that the navigation can be skipped at any time so that navigation can be skipped immediately. As a result, the burden on the user can be reduced and the communication cost can be reduced.

  According to the fifth embodiment, it is possible to guide the navigation from the user's arrival at the home until the user gets on the train and sits down on the seat by navigation using the camera-equipped mobile terminal.

Embodiment 6 FIG.
FIG. 9 is a diagram showing an example of a screen in which information is displayed on the mobile terminal in an interrupted manner when the train is delayed due to bad weather or a human accident of the passenger guidance system according to Embodiment 6 of the present invention.
In FIG. 9, display of detailed information and display of alternative routes can be selected.
FIG. 10 is a diagram showing a screen example interrupted and displayed on a portable terminal in order to prompt disaster information provision and guidance to an evacuation site when a disaster occurs in the station premises of the passenger guidance system according to Embodiment 6 of the present invention. It is.
In FIG. 10, display of detailed information and display of an evacuation route can be selected.

The sixth embodiment relates to navigation when the mobile terminal 2 with camera has a GPS function and guidance when a disaster occurs.
When the camera-equipped mobile terminal 2 has a GPS function, the system searches the current location of the railroad user by the GPS function and starts passenger guidance. Then, as in the case where there is no GPS function, a guidance such as “Please go through the ticket gate” or “Go to No. ○ home” is displayed, and at the same time, the surrounding map is displayed, and the user moves accordingly So you can get to your destination.
In addition, since the system can always know the current location of railway users when GPS radio waves reach the mobile terminal 2 with camera, it asks questions such as “Did you arrive at XX”? Since it is not displayed, it is more convenient.

The server 4 has train schedule information 41 and railway facility information 42. Each time a change is made, the information is updated by the manual input unit 6, and the train schedule change information is input from the operation management system 7 and updated.
Since all information displayed on the mobile terminal 2 with camera is displayed after accessing the server 4 prepared by the railway operator, train delays or suspensions occur due to weather or accidents, and the corresponding train Fig. 9 and Fig. 10 show information such as when suspension of service, departure / arrival number, departure / arrival time, etc. have been changed, or when renovation work has been carried out within the station premises and the passage has changed. In addition, the new information can be displayed on the navigation screen of the camera-equipped mobile terminal 2.
The alarm function 45 of the server 4 displays the change information such as the delay of the train or the suspension on the interrupt screen or the like, and always provides the latest information to the railway user.
In addition, for railway users who do not use the passenger guidance system, the registrant is provided with information by e-mail.

  According to the sixth embodiment, when a train is delayed or suspended due to weather or an accident, the guidance information is updated in real time on the mobile terminal, an interrupt screen is displayed, or an e-mail is sent to the mobile terminal. By transmitting, it is possible to immediately inform the railway users of the driving information.

Embodiment 7 FIG.
The seventh embodiment relates to the use of the station premises installation terminal 3.
FIG. 11 is a configuration diagram showing a station installation terminal of a passenger guidance system according to Embodiment 7 of the present invention.
In FIG. 11, the station premises installation terminal 3 installed in the station premises has a camera function for reading a two-dimensional code of a ticket, an information display screen 31 of a touch panel, and a printing paper discharge from which printed printing paper is discharged. An outlet 32 is provided.
The station premises installation terminal 3 is obtained by adding a printing function (printing means) to the camera-equipped mobile terminal 2, and can print out information displayed on the screen. It is connected to the server 4 by a wired or wireless cable, and various information can be displayed on the screen by transmitting / receiving data to / from the server 4. The contents to be displayed are the same as those of the portable terminal 2 with camera, but the station-installed terminal 3 cannot be carried around with the camera, so the navigation function automatically displays the screen assuming that it is walking. Use a simulation format that switches to the destination.

  In the seventh embodiment, the station premises installation terminal 3 shown in FIG. 11 is installed on the premises of the station, so that even railway users who do not have mobile terminals can view the information displayed on the information display screen 31. Thus, the same service as the information obtained by the camera-equipped mobile terminal 2 can be received. However, in this case, even if the information is updated after leaving the station premises terminal 3, it is not possible to notify the user in real time, but the user ID number and the train to be used in the future are registered at the station premises terminal 3 Then, when a change occurs in the corresponding train, the update information can be automatically transmitted to a pre-registered mail address.

If you are using the camera-equipped mobile terminal 2 and want to print out the guidance information displayed on the terminal screen, connect the station-installed terminal 3 and the camera-equipped mobile terminal 2 with a cable or wireless communication, etc. By transmitting the information currently being guided by the mobile terminal 2 to the station premises installation terminal 3, the same information as the guidance information displayed on the camera-equipped mobile terminal 2 is provided with the printer function provided in the station premises installation terminal 3. It is also possible to print out and take out via the printing paper discharge port 32.
This allows all information to be printed out, and at the same time, only necessary information can be selected and printed out to some extent.

  According to the seventh embodiment, even a user who does not have a camera-equipped mobile terminal can use this passenger guidance system and can provide means for printing out to the user of the camera-equipped mobile terminal.

Embodiment 8 FIG.
In the passenger guidance system according to the first to seventh embodiments, the guidance information displayed on the camera-equipped mobile terminal screen is only the display using characters and images, but the eighth embodiment is for people with physical disabilities. To deal with.
In the eighth embodiment, for a handicapped person, the camera-equipped mobile terminal 2 can use voice guidance and vibration, enlarge characters, and the like.
In addition, barrier-free facilities such as elevators, slopes, and toilets for the physically challenged are displayed preferentially, and the installation location of these facilities can be displayed immediately.

  According to the eighth embodiment, a visually impaired person or a hearing-impaired person can receive the same service as a general person by guidance by text or voice.

Embodiment 9 FIG.
The ninth embodiment relates to guidance of a railroad user to a place other than a train by the navigation function 44 of the server 4.
Due to the recent trend of smoking separation, there are an increasing number of stations that are smoking banned all day in stations. In this case, although a smoking space is installed, the installation location is often a difficult place such as the end of the home, so it is difficult for an unfamiliar person to find it even when he wants to take a break. Therefore, although not related to train guidance information, guidance of such a smoking space can also be displayed when the user requests the display on the mobile screen.

  Also, if you want to eat and shop at or near the station premises to make effective use of the extra time until the train arrives and when you get off the train and move on to the next action, The guide screen can be displayed by requesting the display on the screen. At this time, the passenger guidance system provides convenience to the railroad user by performing appropriate guidance and guidance using the navigation screen to the target store in the same manner as when guiding to the home.

  By registering categories and the like in advance, train users can receive recommended store information, etc. via an interrupt screen or e-mail when passing nearby stores.

  In addition, if the train seats are not reserved seats, or if you use a regular train that does not collect a special fee, the vehicle occupancy rate and congestion status are displayed on the mobile screen, and passengers are relatively free. You may make it guide to. As a result, it is possible to increase seating opportunities for passengers and to prevent train delays due to an increase in boarding time for crowded vehicles.

  In addition, information other than the train guidance information described in Patent Document 8, such as parking lot information and emergency evacuation guidance, can be displayed on the terminal screen.

  According to the ninth embodiment, since most of the information that the user desires can be obtained from the mobile terminal, the opportunity for the user to make an inquiry to the station staff is reduced, the burden on the station staff is reduced, and the work efficiency is improved. It can be improved.

It is a figure which shows the ticket with a two-dimensional code of the passenger guidance system by Embodiment 1 of this invention. It is a block diagram which shows the passenger guidance system by Embodiment 1 of this invention. It is a block diagram which shows the server of the passenger guidance system by Embodiment 1 of this invention. It is a figure which shows the example of a screen in the case of notifying by the electronic mail at the time of the train delay of the passenger guidance system by Embodiment 1 of this invention. It is a flowchart which shows the process of the server which guides a passenger to the seat of the passenger guidance system by Embodiment 1 of this invention. It is a figure which shows the example of a screen which displays the question for knowing the present location of the railroad user who has a portable terminal which is not equipped with the GPS function of the passenger guidance system by Embodiment 2 of this invention. It is a figure which shows the navigation screen displayed on a portable terminal in order to guide the railroad user of the passenger guidance system by Embodiment 3 of this invention to the destination. It is a figure which shows the example of a screen which displayed advertisement information, such as a store in the middle of the regular route of the passenger guidance system by Embodiment 4 of this invention. It is a figure which shows the example of a screen which interrupted and displayed on the portable terminal the information when the delay was produced in the train by the bad weather of the passenger guidance system by this Embodiment 6 or a human accident. It is a figure which shows the example of a screen which interrupted and displayed on the portable terminal in order to urge the provision of information of a disaster and the guidance to an evacuation place when a disaster occurs in the station premises of the passenger guidance system according to Embodiment 6 of the present invention. It is a block diagram which shows the station installation terminal of the passenger guidance system by Embodiment 7 of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Two-dimensional code 2 Mobile terminal with a camera 3 Station installation terminal 4 Server 5 Wireless communication 6 Manual input part 7 Operation management system 31 Information display screen 32 Printing paper discharge port 41 Train diagram information 42 Railway facility information 43 Voice guidance function 44 Navigation Function 45 Alarm function

Claims (14)

  A portable terminal with a camera that reads a two-dimensional code printed on a ticket and transmits it wirelessly, receives the two-dimensional code from the portable terminal with a camera, and provides railway guidance information corresponding to the received two-dimensional code as described above. A passenger guidance system comprising: a server that transmits to a camera-equipped mobile terminal, wherein the camera-equipped mobile terminal displays on the screen the railway guidance information received from the server.   A station premises installation terminal is provided that reads the two-dimensional code of the ticket and transmits it to the server, and receives railway guide information corresponding to the two-dimensional code from the server and displays it on a screen. The passenger guidance system according to claim 1.   The station premise installation terminal has printing means, and by connecting the camera mobile terminal to the station premise installation terminal, the train guidance information displayed on the screen of the camera mobile terminal is used by the printing means. 3. The passenger guidance system according to claim 2, wherein the passenger guidance system is printed.   The passenger guidance system according to any one of claims 1 to 3, wherein the server has navigation means for grasping a current location of the railway user and guiding the destination to the destination of the railway user.   5. The passenger guidance system according to claim 4, wherein the railway guidance by the navigation means of the server can be skipped.   6. The passenger guidance system according to claim 4, wherein the navigation means of the server includes guidance to a store and a smoking space in the station.   The passenger guidance system according to any one of claims 4 to 6, wherein the navigation means of the server performs the guidance by adding advertisement information of a store on the guidance route to the destination.   The passenger guidance system according to any one of claims 1 to 7, wherein the server includes voice guidance means for performing railroad guidance corresponding to the two-dimensional code by voice.   The server has railroad facility information storing railroad facility information including facility information in a station, and uses the railroad facility information to preferentially guide barrier-free facilities. The passenger guidance system according to any one of claims 1 to 8.   The server has train diagram information storing train related information including a train diagram, and the rail guidance corresponding to the two-dimensional code by the server is performed based on the train diagram information and trains caused by bad weather or accidents. The passenger guidance system according to any one of claims 1 to 9, wherein the train schedule information is updated when there is a delay or a train is closed.   When the train schedule information is updated, the server interrupts and displays the update on the display screen of the camera-equipped mobile terminal, and notifies by e-mail when the camera-equipped mobile terminal is not in use. The passenger guidance system according to claim 10.   12. The server according to claim 1, further comprising an alarm means for notifying the railroad user by the mobile terminal with the camera when the departure time of the train on which the railroad user rides approaches. The passenger information system described in 1.   13. The passenger guidance system according to claim 12, wherein the alarm means of the server notifies the railroad user with the camera-equipped mobile terminal when a disaster occurs in a station.   Railroad facility information that stores information on railway facilities, including facility information inside the station, train diagram information that stores information related to trains including train diagrams, and two-dimensional codes printed on tickets are read by mobile terminals with cameras The railway guide information corresponding to the two-dimensional code transmitted wirelessly from the camera-equipped mobile terminal is created based on the railway facility information and the train diagram information and transmitted to the camera-equipped mobile terminal, A passenger guidance server comprising navigation means for displaying the railroad guidance information on the screen of a camera-equipped mobile terminal.

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