JP2021018631A - Information processing device - Google Patents

Abstract

To allow a user to effectively use means of transportation that operates within an area.SOLUTION: An information processing device 1 comprises: a storage unit 12 that stores a location of a facility in the area on each of a plurality of routes where a vehicle 3 travels and a category to which the facility belongs in association with each other; a terminal position specifying unit 132 that specifies a position of a terminal 2 used by the user; a category selection unit 133 that selects a category corresponding to the user from a plurality of categories; a vehicle specifying unit 134 that specifies the vehicle 3 that travels around the position of the terminal 2 specified by the terminal position specifying unit 132 and around the location of the facility associated with the category selected by the category selection unit 133; and a presentation unit 135 that presents on the terminal 2, facility information for indicating the facility associated with the category and information for indicating that the vehicle 3 specified by the vehicle specifying unit 134 travels around the location of the facility.SELECTED DRAWING: Figure 2

Description

The present invention relates to an information processing device that provides a user with information about a means of transportation.

Conventionally, for the purpose of revitalizing areas such as urban areas, transportation systems such as LRT (Light Rail Patent) and community buses have been operated in the area to improve the transportation system in the area. (See, for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2006-251905

By improving the transportation system, the user can move freely in the area. However, it is difficult for a user such as a tourist who visits the area to understand how to use the means of transportation to get to the facility he / she desires. For this reason, there has been a problem that the user cannot effectively use the means of transportation.

Therefore, the present invention has been made in view of these points, and as an example, it is an object of the present invention to provide an information processing apparatus capable of effectively using a means of transportation for operating in an area.

The information processing device according to the first aspect of the present invention is used by a user as a storage unit that stores the position of a facility in an area where the transportation means operates on each of a plurality of routes in association with the category to which the facility belongs. A terminal position specifying unit that specifies the position of the terminal to be used, a category selection unit that selects a category corresponding to the user among the plurality of the categories, and a periphery of the terminal position specified by the terminal position specifying unit. A transportation means specifying unit that specifies a transportation means that operates around the position of a facility associated with the category selected by the category selection unit, facility information indicating a facility associated with the category, and the movement. The means-specific unit includes a presentation unit that presents information indicating that the moving means specified by the means-specific unit operates around the position of the facility to the terminal.

The information processing device includes a reservation information acquisition unit that acquires reservation information indicating that a boarding reservation has been made to the transportation means presented by the presentation unit from the terminal, and the reservation information acquisition unit acquires the reservation information. Then, the moving means corresponding to the reservation information may be further provided with a stop instruction unit for instructing the stop at the user's position.

The category selection unit may select a category corresponding to the user by acquiring information indicating a category received by the terminal from the user from the terminal.
The category selection unit indicates facilities associated with each of the plurality of categories, transmits a category selection screen for accepting selection of the category to the terminal, and provides information indicating the category selected on the category selection screen. You may get it.

The category selection unit may select the category by specifying the facility corresponding to the position of the user specified by the terminal position specifying unit and specifying the category associated with the facility. ..

The presenting unit may present to the terminal a map of the area including information indicating an operation route of the moving means and information indicating the location of a facility corresponding to the category selected by the category selection unit.
The presenting unit may present information about one or more facilities among the facilities associated with the category selected by the category selection unit as information on the facilities recommended to the user.

The storage unit stores the usage history of each of the moving means of the plurality of users and the usage history of each of the facilities of the plurality of users, and the information processing device stores the usage history of the moving means. Further, a cost calculation unit may be further provided to calculate the share of the operating cost of the transportation means of each of the plurality of facilities based on the usage history of the facility.

According to the present invention, as an example, there is an effect that the user can effectively use the transportation means for operating in the area.

It is a figure for demonstrating the outline of the operation management system which concerns on this embodiment. It is a figure which shows the structure of the information processing apparatus which concerns on this embodiment. It is a figure which shows an example of a patrol route information. It is a figure which shows an example of facility information. It is a figure which shows an example of vehicle information. It is a figure which shows the structure of the terminal which concerns on this embodiment. It is a figure which shows an example of the category selection screen. It is a figure which shows an example of a boarding reservation reception screen. It is a sequence diagram which shows the flow of the process until the stop instruction is given to a vehicle in the operation management system which concerns on this embodiment.

[Overview of operation management system]
FIG. 1 is a diagram for explaining an outline of an operation management system according to the present embodiment. The operation management system is a system that manages the operation of the vehicle 3 as a means of transportation for moving in the area, and includes an information processing device 1, a terminal 2, and a vehicle 3.

The information processing device 1 is a server for supporting the use of the vehicle 3 by users in the area, and is connected to the plurality of terminals 2 and the plurality of vehicles 3 via a communication network such as the Internet. The terminal 2 is, for example, a smartphone used by a user existing in the area, a digital signage installed in the area, or the like. A user application as a user program for providing information on facilities in the area to the user and accepting a boarding reservation for the vehicle 3 is installed in the terminal 2.

The vehicle 3 is, for example, a vehicle such as an unmanned low-floor bus that patrolls a predetermined route in the area by automatic driving. The vehicle 3 stops in response to a stop instruction from the information processing device 1 or the user on board. The vehicle 3 is an unmanned vehicle that automatically drives, but is not limited to this, and may be a manned vehicle that the driver drives. In the example shown in FIG. 1, vehicles 3A to 3D are shown as the vehicle 3.

The facilities include, for example, retail stores that can be used by users in the area, stores such as facilities that provide services, transportation facilities, public facilities, tourist spots, and the like. Retail stores are, for example, apparel, furniture, accessories, convenience stores, and supermarkets. Facilities that provide services are, for example, restaurants, movie theaters, museums, sports facilities, cultural facilities, and medical facilities. Transportation facilities are, for example, train stations, bus stops, and ports. Public facilities are, for example, government offices, libraries, courts, police boxes, and public halls. Tourist attractions are, for example, temples and shrines, sculptures, stone monuments, buildings, parks / squares, and scenic spots. These facilities are examples, and the facilities include other facilities not listed.

In the example shown in FIG. 1, facilities T1 to T6 are shown for simplicity. Further, the vehicle 3 shall patrol any of a plurality of patrol routes indicated by the broken lines. Further, it is assumed that the arrow shown at the lower part of the vehicle 3 indicates the traveling direction of the vehicle 3.

In the present embodiment, the terminal 2 transmits terminal position information indicating the position of the terminal 2 to the information processing device 1 when the user application is being executed. The information processing apparatus 1 acquires the terminal position information and selects the category corresponding to the user of the terminal 2 from the plurality of categories to which each of the plurality of facilities in the area belongs. In the example shown in FIG. 1, it is assumed that the information processing apparatus 1 selects the category to which the facility T5 belongs as the category corresponding to the user of the terminal 2.

The information processing device 1 identifies the facility associated with the selected category, and among the plurality of vehicles 3, the position of the terminal 2 indicated by the terminal position information and the position of any of the specified facilities. The vehicle 3 that patrols with is specified. The information processing device 1 presents the patrol route in the area of the specified vehicle 3 and the facility information indicating the facility to the terminal 2.

In the example shown in FIG. 1, the information processing apparatus 1 identifies the facility T5 and identifies the vehicle 3C as the vehicle 3 that patrolls the position of the facility T5 and arrives at the position indicated by the terminal position information earliest. Then, the information processing apparatus 1 presents the patrol route that patrols the position of the facility T5, the specified vehicle 3C, and the facility information indicating the facility T5 to the terminal 2. By doing so, the user can consider whether to board the presented vehicle 3C and head for the facility while checking the facility information of the facility corresponding to the selected category.

After that, the terminal 2 accepts a boarding reservation for the vehicle 3 from the user. When the terminal 2 receives the boarding reservation, the terminal 2 transmits the boarding reservation information to the information processing device 1. When the information processing device 1 acquires the boarding reservation information from the terminal 2, the information processing device 1 instructs the specified vehicle 3 to stop at the user's position indicated by the terminal position information based on the boarding reservation information. In the example shown in FIG. 1, the information processing device 1 instructs the vehicle 3C to stop at the user's position. By doing so, the user can use the vehicle 3 suitable for his / her own action purpose.

[Configuration of information processing device 1]
Subsequently, the configurations of the information processing device 1 and the terminal 2 will be described. First, the configuration of the information processing device 1 will be described. FIG. 2 is a diagram showing a configuration of an information processing device 1 according to the present embodiment. As shown in FIG. 2, the information processing device 1 includes a communication unit 11, a storage unit 12, and a control unit 13.

The communication unit 11 is a communication interface for communicating with the terminal 2 and the vehicle 3 via a communication network such as the Internet.
The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The storage unit 12 stores a program executed by the control unit 13. For example, the storage unit 12 may use the control unit 13 as a vehicle information acquisition unit 131, a terminal position identification unit 132, a category selection unit 133, a vehicle identification unit 134 as a transportation means identification unit, a presentation unit 135, a reservation information acquisition unit 136, and the like. It stores an operation management program that functions as a stop instruction unit 137, a usage history acquisition unit 138, and a cost calculation unit 139.

The storage unit 12 stores the patrol route information indicating the patrol route of the vehicle 3. FIG. 3 is a diagram showing an example of patrol route information. As shown in FIG. 3, the patrol route information is, for example, information in which a route ID for identifying a patrol route, a vehicle passing order, and route position information indicating a route position which is a plurality of positions on the patrol route are associated with each other. is there. Here, the vehicle passing order is information indicating the order in which the vehicle 3 passes through the route position indicated by the route position information. The vehicle 3 travels in the order indicated by the vehicle passing order in the route position indicated by the route position information. The route position next to the route position having the maximum vehicle passage order is the route position having the minimum vehicle passage order. As a result, the vehicle 3 goes around the same patrol route. Further, the route position information is information indicating, for example, longitude and latitude.

The storage unit 12 stores facility information regarding facilities existing in the area. FIG. 4 is a diagram showing an example of facility information. As shown in FIG. 4, the facility information includes, for example, a facility ID that identifies the facility, a facility name, facility location information that indicates the location of the facility, a category to which the facility belongs, and facility description information that describes the facility. The associated information.

Here, the facility location information is information indicating, for example, longitude and latitude. Further, the category is, for example, information indicating the goods handled in the facility such as "food and drink" and "miscellaneous goods", or information indicating the age, gender, etc. targeted by the facility such as "kids".

The category is not limited to the above-mentioned information, and may be, for example, meta information that can be used for searching facilities. For example, the category includes at least the following information.

・ Price range corresponding to products, services, and staying time at the facility (service usage time at massage shops, etc.) ・ Distance from the user's current location to the facility, or required travel time ・ Facility business information (opening ・ Opening ・Closing time, regular holidays, event information)
・ User accommodation status in the facility (number of vacant seats, number of seats, presence / absence of private rooms, number of private rooms)
-Attribute information indicating TPO (Time, Place, Occasion) (information indicating the usage scene when the user uses the facility, and what kind of usage scene the restaurant or exhibition room is suitable for)
・ Hashtags and keywords attached to messages and images related to the facility on SNS ・ Characteristic information for identifying images showing the appearance and interior of the facility ・ Types of goods handled by the facility ・ Colors or facilities corresponding to the facility Colors corresponding to the goods and services handled, user evaluation information on facilities in SNS, etc.-Availability of predetermined services (for example, point service and coupon service)

The storage unit 12 stores vehicle information including each patrol route of the plurality of vehicles 3 and the position of the vehicle 3. FIG. 5 is a diagram showing an example of vehicle information. As shown in FIG. 5, the vehicle information is stored in association with the vehicle ID that identifies the vehicle 3, the route ID that identifies the route that the vehicle 3 patrols, and the vehicle position information that indicates the position of the vehicle 3. In the present embodiment, the vehicle position information is information indicating, for example, longitude and latitude.

The control unit 13 is, for example, a CPU (Central Processing Unit). By executing the operation management program stored in the storage unit 12, the control unit 13 acquires the vehicle information acquisition unit 131, the terminal position identification unit 132, the category selection unit 133, the vehicle identification unit 134, the presentation unit 135, and the reservation information. It functions as a unit 136, a stop instruction unit 137, a usage history acquisition unit 138, and a cost calculation unit 139.

The vehicle information acquisition unit 131 manages the operating state of each of the plurality of vehicles 3 by updating the vehicle information stored in the storage unit 12. Specifically, the vehicle information acquisition unit 131 acquires the vehicle ID and the vehicle position information from each of the plurality of vehicles 3. The vehicle information acquisition unit 131 updates the vehicle position information associated with the acquired vehicle ID with the acquired vehicle position information in the storage unit 12. This keeps the vehicle information up-to-date at all times.

Details of the functions of the terminal position identification unit 132, the category selection unit 133, the vehicle identification unit 134, the presentation unit 135, the reservation information acquisition unit 136, the stop instruction unit 137, the usage history acquisition unit 138, and the cost calculation unit 139 will be described later. ..

[Configuration of terminal 2]
Subsequently, the configuration of the terminal 2 will be described. FIG. 6 is a diagram showing the configuration of the terminal 2 according to the present embodiment. As shown in FIG. 6, the terminal 2 includes a communication unit 21, an operation unit 22, a display unit 23, a storage unit 24, and a control unit 25.

The communication unit 21 is a communication interface for communicating with the information processing device 1 via a communication network such as the Internet.
The operation unit 22 is, for example, a touch panel provided superimposed on the display unit 23, and receives an operation input from the user.
The display unit 23 is composed of, for example, a liquid crystal display, an organic EL (Electro-Luminescence) display, or the like. The display unit 23 displays various information according to the control of the control unit 25.

The storage unit 24 is a storage medium including a ROM, a RAM, and the like. The storage unit 24 stores a program executed by the control unit 25. For example, the storage unit 24 stores a user program that causes the control unit 25 to function as the position information transmission unit 251 and the category reception unit 252, and the boarding reservation reception unit 253.

The control unit 25 is, for example, a CPU. The control unit 25 functions as a position information transmission unit 251, a category reception unit 252, and a boarding reservation reception unit 253 by executing a user program stored in the storage unit 24. Details of these functions will be described later.

[Details of control unit]
Subsequently, the terminal position identification unit 132, the category selection unit 133, the vehicle identification unit 134, the presentation unit 135, the reservation information acquisition unit 136, the stop instruction unit 137, the usage history acquisition unit 138, and the cost calculation unit 139 included in the control unit 13 The details of the position information transmission unit 251 provided by the control unit 25, the category reception unit 252, and the boarding reservation reception unit 253 will be described.

The position information transmission unit 251 of the terminal 2 specifies the position of the terminal 2. For example, when a user application is executed on the terminal 2, the position information transmission unit 251 specifies the position of the terminal 2 by specifying the longitude and latitude of the terminal 2 using GPS. The position information transmission unit 251 transmits the terminal position information indicating the position of the specified terminal 2 to the information processing device 1. The position information transmission unit 251 specifies the position of the terminal 2 at the timing when the category reception unit 252, which will be described later, transmits an acquisition request of the category selection screen to the information processing device 1, and indicates the position of the specified terminal 2. Information may be transmitted to the information processing device 1.
The terminal position specifying unit 132 of the information processing device 1 identifies the position of the terminal 2 in the area by acquiring the terminal position information from the terminal 2.

The category selection unit 133 of the information processing apparatus 1 selects a category corresponding to the user of the terminal 2 from the plurality of categories. The category selection unit 133 selects the category corresponding to the user by acquiring the information indicating the category received from the user by the terminal 2 from the terminal 2.

Specifically, first, the category reception unit 252 of the terminal 2 displays a menu screen when the user application is executed. The menu screen is provided with a transition button to a category selection screen that accepts category selection. When the transition button is pressed, the category reception unit 252 transmits an acquisition request for the category selection screen to the information processing device 1.

When the category selection unit 133 acquires the acquisition request of the category selection screen, the category selection unit 133 transmits the category selection screen to the terminal 2. The category reception unit 252 of the terminal 2 causes the display unit 23 to display the category selection screen acquired from the information processing device 1. FIG. 7 is a diagram showing an example of a category selection screen. As shown in FIG. 7, the category selection screen is, for example, a screen showing facilities associated with each of a plurality of categories and accepting category selection. The category reception unit 252 of the terminal 2 accepts the category selection from the user on the category selection screen. In the example shown in FIG. 7, the category reception unit 252 accepts the selection of the category by accepting the selection of the areas A1 to A3 indicating each category displayed on the category selection screen.

The category reception unit 252 of the terminal 2 has decided to display the category selection screen acquired from the information processing device 1 on the display unit 23, but the present invention is not limited to this. For example, the storage unit 24 stores information associated with a plurality of facilities and categories, and the category reception unit 252 refers to the storage unit 24 to generate a category selection screen, and displays the category selection screen. It may be displayed on the display unit 23.

When the category reception unit 252 accepts the selection of the category on the category selection screen, the category reception unit 252 transmits information indicating the selected category to the information processing apparatus 1. The category selection unit 133 selects the category corresponding to the user by acquiring the information indicating the category selected on the category selection screen from the terminal 2.

The category selection unit 133 selects a category by acquiring information indicating the selected category on the category selection screen from the terminal 2, but the category is not limited to this. The category selection unit 133 identifies the facility corresponding to the position of the user specified by the terminal position identification unit 132, and specifies the category associated with the facility in the facility information stored in the storage unit 12. You may select a category.

The vehicle identification unit 134 patrols around the position of the terminal 2 indicated by the terminal position information acquired by the terminal position identification unit 132 and around the position of the facility associated with the category selected by the category selection unit 133. Identify 3. Here, the periphery of the position is an area within a predetermined distance from the position. The predetermined distance is determined based on, for example, the distance between the position of the terminal 2 and the shortest position on the road from which the user can arrive earliest.

Specifically, first, the vehicle identification unit 134 refers to the patrol route information stored in the storage unit 12, and passes within a predetermined distance from the position of the terminal 2 indicated by the terminal position information acquired by the terminal position identification unit 132. The patrol route of the vehicle 3 to be used is specified. In addition, the vehicle identification unit 134 refers to the facility information stored in the storage unit 12 and identifies the facility position information associated with the selected category. By doing so, the vehicle identification unit 134 can specify the patrol route passing around the position of the terminal 2 even when the position of the terminal 2 and the road are separated.

Based on the route position information corresponding to the specified patrol route and the specified facility position information, the vehicle identification unit 134 makes the specified patrol route around at least one of the facilities in the selected category. Determine whether or not to pass.

Here, in the vehicle identification unit 134, the distance between at least one of the facility positions indicated by the specified facility position information and the route position indicated by any of the route position information corresponding to the patrol route is within a predetermined distance. If, it is determined that the identified patrol route passes around at least one of the facilities in the selected category. When a plurality of specified patrol routes exist, the vehicle identification unit 134 determines whether or not to pass around the position of the facility of the selected category for each of the plurality of patrol routes. By doing so, the vehicle identification unit 134 can specify the patrol route passing around the store even when the location of the store and the road are separated.

When the vehicle identification unit 134 determines that the specified patrol route passes around the position of the facility of the selected category, the vehicle identification unit 134 determines that the terminal position information, the vehicle position information of the vehicle information stored in the storage unit 12, and the patrol Among the vehicles 3 traveling on the patrol route, the vehicle 3 that arrives at the position of the terminal 2 earliest is specified based on the route position information of the route information and the vehicle passing order. When there are a plurality of patrol routes passing around the position of the facility of the selected category, the vehicle identification unit 134 identifies the vehicle 3 that arrives at the position of the terminal 2 earliest for each of the plurality of patrol routes. To do.

The presentation unit 135 terminals the facility information indicating the facility associated with the selected category and the information indicating that the vehicle 3 specified by the vehicle identification unit 134 patrols (operates) around the position of the facility. Present in 2. The presentation unit 135 presents to the terminal 2 a map of the area including information indicating the patrol route of the vehicle 3 specified by the vehicle identification unit 134 and information indicating the location of the facility corresponding to the selected category.

Specifically, the presentation unit 135 includes a map of the area, generates a boarding reservation reception screen for accepting a boarding reservation for the vehicle 3, and transmits the boarding reservation screen to the terminal 2 for display. FIG. 8 is a diagram showing an example of a boarding reservation reception screen. As shown in FIG. 8, the presentation unit 135 has information indicating the current location as a position corresponding to the terminal position information acquired by the terminal position identification unit 132 on the map of the area, and the vehicle 3 specified by the vehicle identification unit 134. The patrol route to be patrolled, the position of the vehicle 3, and the marks M1 and M2 indicating the positions of the facilities in the selected category are displayed.

As shown in FIG. 8, the presentation unit 135 may display the facilities of the selected category in a display mode different from that of other facilities. Further, the presentation unit 135 may display all the facilities of the selected category on the map in a display mode different from the display mode of the other facilities, or may display the facilities of the selected category in the patrol route. Only the facilities located in the vicinity may be displayed in a display mode different from the display mode of other facilities. Further, the presentation unit 135 may display the facility in a different display mode for each category to which the facility belongs so that the user can distinguish each category of the plurality of facilities on the map.

In FIG. 8, an object indicating the vehicle 3 and a vehicle ID are shown on the map. In FIG. 8, the vehicle 3 corresponding to “V1” is the vehicle 3 that arrives at the position corresponding to the terminal position information earliest. As shown in FIG. 8, the presentation unit 135 may display, in addition to the vehicle 3 specified by the vehicle identification unit 134, another vehicle 3 traveling on the same patrol route as the vehicle 3. By displaying the boarding reservation reception screen shown in FIG. 8 on the terminal 2, the user of the terminal 2 can specify the positional relationship between the current location and the position of the facility corresponding to the selected category, and is selected. By getting on the vehicle 3, it can be confirmed that the facility can be easily moved.

In addition, the presentation unit 135 presents information on one or more facilities among the facilities associated with the category selected by the category selection unit 133 as information on the facilities recommended to the user on the boarding reservation reception screen. For example, as shown in FIG. 8, the presentation unit 135 displays the facilities around the patrol route among the facilities of the selected category on the boarding reservation reception screen as the facilities recommended to the user, and confirms the details of the facilities. The detailed confirmation buttons B1 and B2 are displayed. In addition, the presentation unit 135 has set the facilities around the patrol route as the facilities recommended to the user, but the facility is not limited to this, and the facilities within a predetermined distance from any of the plurality of patrol route positions corresponding to the patrol route are not limited to this. It may be a facility recommended to users.

When the detailed confirmation button B1 or B2 is pressed on the terminal 2, the presentation unit 135 acquires the explanatory information acquisition request requesting the acquisition of the facility explanatory information from the terminal 2. The explanation information acquisition request includes the facility ID, and the presentation unit 135 displays a screen including the facility explanation information associated with the facility ID on the terminal 2 in the facility information stored in the storage unit 12. It is transmitted and the screen is displayed on the terminal 2. By doing so, the user of the terminal 2 can confirm the details of the facility and consider whether to go to the facility.

In addition, the presentation unit 135 displays the boarding reservation reception button B3 that accepts the boarding reservation for the vehicle 3 on the boarding reservation reception screen. When the boarding reservation reception button B3 is pressed, the boarding reservation reception unit 253 of the terminal 2 accepts the boarding reservation for the vehicle 3 specified by the vehicle identification unit 134. When the boarding reservation reception unit 253 receives the boarding reservation, the boarding reservation reception unit 253 transmits the boarding reservation information indicating that the boarding reservation has been made to the information processing device 1. Here, it is assumed that the boarding reservation information includes the terminal position information and the vehicle ID of the vehicle 3.

The reservation information acquisition unit 136 of the information processing device 1 acquires the boarding reservation information from the terminal 2 via the boarding reservation reception screen displayed on the terminal 2.
When the reservation information acquisition unit 136 acquires the boarding reservation information, the stop instruction unit 137 instructs the vehicle 3 corresponding to the boarding reservation information to stop at the route position corresponding to the position of the user's terminal 2.

Specifically, the stop instruction unit 137 acquires the terminal position information included in the acquired boarding reservation information. The stop instruction unit 137 communicates with the vehicle 3 corresponding to the vehicle ID included in the boarding reservation information, and transmits the stop instruction information for instructing the stop at the route position corresponding to the position indicated by the acquired terminal position information. Here, the route position corresponding to the position indicated by the terminal position information is, for example, the route position closest to the position indicated by the terminal position information among the plurality of route positions.

When the vehicle 3 arrives at the route position corresponding to the stop instruction information during traveling, the vehicle 3 stops and opens the door. As a result, the user can get on the vehicle 3 at the stop position of the vehicle 3 corresponding to the position indicated by the terminal position information and head for the facility of the selected category.

The usage history acquisition unit 138 acquires the usage history of each vehicle 3 of the plurality of users and the usage history of each facility of the plurality of users. For example, the usage history acquisition unit 138 acquires, as a vehicle usage history, the number of passengers by position indicating the number of passengers at each of the plurality of route positions included in the patrol route from each of the plurality of vehicles 3. In addition, the usage history acquisition unit 138 acquires facility usage history including admission number information indicating the number of admissions of the user from each of the plurality of facilities. The usage history acquisition unit 138 stores the acquired vehicle usage history and facility usage history in the storage unit 12.

In this embodiment, the facility is used when entering the facility, but the present invention is not limited to this. To use the facility, the user browses or searches the facility information in the user application, passes in front of the facility, stays at the facility for a predetermined time or more, purchases goods and services at the facility, makes a reservation, etc. It may include that a transaction has occurred and that the transaction amount has exceeded a predetermined threshold.

In this case, it is assumed that a usage history showing the actions of each user corresponding to the use of the facility is generated. For example, in order to identify that the person has passed in front of the facility or stayed at the facility for a predetermined time or longer, the facility is provided with an IoT device or a camera, and the facility is used based on the detection status of the user by the IoT device or the camera. The history may be generated. In addition, in order to identify that a transaction such as purchase of goods or services has occurred at the facility and that the transaction amount has exceeded a predetermined threshold value, a POS cash register or the like is set up in the store and based on the payment information in the store. The facility usage history may be generated. In addition, the facility usage history may be generated based on the ticketing information of the tickets sold by the store and the reservation information of the products and services in the store.

Further, the user application executed on the terminal 2 may generate the facility usage history. In this case, for example, the user application has a relationship between the position of the terminal 2 and the position of the store, and various input information (for example, inputting a receipt issued at the store and reading a QR code (registered trademark) corresponding to the store). The facility usage history may be generated based on. Further, in the user application, when the terminal 2 has a function related to short-range wireless communication such as Bluetooth (registered trademark), the communication status by the short-range wireless communication between the communication device installed in the store and the terminal 2. The facility usage history may be generated based on.

The cost calculation unit 139 calculates the share of the operating cost of each vehicle 3 of the plurality of facilities based on the vehicle usage history stored in the storage unit 12 and the facility usage history. Specifically, first, the cost calculation unit 139 classifies each of the plurality of route positions included in the patrol route into one of the plurality of boarding / alighting sections. Subsequently, the cost calculation unit 139 calculates the boarding / alighting rate in each of the plurality of boarding / alighting sections based on the number of boarding / alighting passengers by position included in the vehicle usage history. The boarding / alighting rate is, for example, the ratio of the number of passengers in the boarding / alighting section to the total number of passengers on the patrol route within a predetermined period (for example, one month).

Subsequently, the cost calculation unit 139 classifies each of the plurality of facilities into one of the plurality of boarding / alighting sections corresponding to the patrol route based on the facility location information. The cost calculation unit 139 allocates the share amount to one or more facilities classified in each of the plurality of boarding / alighting sections based on the boarding / alighting rate. When there are a plurality of facilities associated with one boarding / alighting section, the cost calculation unit 139 determines the facility usage history of the plurality of facilities, the location of the facility, and the route position closest to the facility in the boarding / alighting section. Based on the distance of, the share of the share corresponding to the one boarding / alighting section is specified. For example, the cost calculation unit 139 increases the burden ratio as the distance between the facility and the route position closest to the facility in the boarding / alighting section is shorter, and increases the burden ratio as the number of admissions indicated by the facility usage history increases. Make it high. The cost calculation unit 139 calculates the share amount of each of the plurality of facilities based on the share amount corresponding to one boarding / alighting section and the burden ratio of each of the plurality of facilities associated with the one boarding / alighting section. To do.

The cost calculation unit 139 has decided to calculate the share of the operating cost of each vehicle 3 of the plurality of facilities, but the cost calculation unit 139 is not limited to this. The bearers who bear the operating costs may include passengers, transportation companies, and government agencies. In this case, the cost calculation unit 139 may calculate the sharing ratio of the operating cost of the vehicle 3 of the facility, the passenger, the transportation company, and the administrative agency based on the facility usage status, the vehicle history status, and the like of the user.

[Processing flow in the operation management system]
Next, the processing flow in the operation management system will be described. FIG. 9 is a sequence diagram showing a flow of processing until a stop instruction is given to the vehicle 3 in the operation management system according to the present embodiment. In parallel with the processing in this sequence diagram, the vehicle information acquisition unit 131 updates the vehicle information stored in the storage unit 12, and the vehicle information is always kept up to date. And.

First, the position information transmission unit 251 of the terminal 2 identifies the position of the terminal 2 (S1), and transmits the terminal position information indicating the position to the information processing device 1 (S2). The terminal position specifying unit 132 identifies the position of the terminal 2 by acquiring the terminal position information from the terminal 2.

Subsequently, the category reception unit 252 of the terminal 2 transmits the acquisition request of the category selection screen to the information processing device 1 (S3). The category selection unit 133 of the information processing device 1 transmits the category selection screen to the terminal 2 (S4).

The category reception unit 252 of the terminal 2 displays the category selection screen on the display unit 23 and accepts the category selection. When the category reception unit 252 receives the selection of the category from the user, the category reception unit 252 transmits the information indicating the category to the information processing apparatus 1 (S5). The category selection unit 133 of the information processing apparatus 1 selects a category by acquiring information indicating the category from the terminal 2.

Subsequently, the vehicle identification unit 134 of the information processing device 1 refers to the facility information stored in the storage unit 12 and identifies one or more facilities associated with the selected category (S6).
Subsequently, the vehicle identification unit 134 specifies a patrol route that passes through either the position of the terminal 2 indicated by the terminal position information acquired by the terminal position identification unit 132 or the facility position of the specified facility (S7).

Subsequently, the vehicle identification unit 134 identifies the vehicle 3 that arrives at the position indicated by the terminal position information earliest among the vehicles 3 traveling on the specified patrol route (S8).
Subsequently, the presentation unit 135 generates a boarding reservation reception screen for accepting a boarding reservation for the specified vehicle 3 (S9), and transmits the boarding reservation screen to the terminal 2 (S10).

The boarding reservation reception unit 253 of the terminal 2 displays the boarding reservation screen acquired from the information processing device 1 on the display unit 23, and accepts the boarding reservation from the user. When the boarding reservation reception unit 253 receives the boarding reservation, the boarding reservation reception unit 253 transmits the boarding reservation information indicating that the boarding reservation has been made to the information processing device 1 (S11).

The reservation information acquisition unit 136 of the information processing device 1 acquires boarding reservation information from the terminal 2. When the reservation information acquisition unit 136 acquires the boarding reservation information, the stop instruction unit 137 instructs the vehicle 3 corresponding to the boarding reservation information to stop at the route position corresponding to the position of the user's terminal 2. Is transmitted (S12).

[Effect in this embodiment]
As described above, the information processing apparatus 1 according to the present embodiment specifies the position of the terminal 2 used by the user, selects the category corresponding to the user from the plurality of categories, and sets the position of the terminal 2. , Identify the vehicle 3 that patrols the location of the facility associated with the selected category. The information processing device 1 presents to the terminal 2 facility information indicating the facility associated with the selected category and information indicating that the specified vehicle 3 patrols the position of the facility. By operating the information processing device 1 in this way, the user can easily move to the facility of the category of interest by using the vehicle 3. In this way, the information processing device 1 can allow the user to effectively use the vehicle 3 operating in the area.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist. is there. For example, in the above-described embodiment, the "button" is merely an example of the display form, and may be a part that can accept input from the outside including the user. The input from the outside may be any input suitable for the display form, such as a touch operation, a swipe operation, a flick operation, a double tap operation, and a long press operation.

Further, in the above-described embodiment, the vehicle 3 is determined to patrol a predetermined patrol route, but the present invention is not limited to this. The vehicle 3 may be operated while appropriately changing the traveling route. In this case, the operation route of the vehicle 3 may be dynamically changed according to the user's request for movement and the usage status in each district in the area of the vehicle 3. Further, the operation route of the vehicle 3 may be dynamically changed according to the opening of a new route and the change in the number of vehicles to be operated.

Further, for example, all or a part of the device can be functionally or physically distributed / integrated in any unit. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment.

1 Information processing device 11 Communication unit 12 Storage unit 13 Control unit 131 Vehicle information acquisition unit 132 Terminal position identification unit 133 Category selection unit 134 Vehicle identification unit 135 Presentation unit 136 Reservation information acquisition unit 137 Stop instruction unit 138 Usage history acquisition unit 139 Cost Calculation unit 2 User terminal 21 Communication unit 22 Operation unit 23 Display unit 24 Storage unit 25 Control unit 251 Position information transmission unit 252 Category reception unit 253 Boarding reservation reception unit 3 Vehicle

Claims (8)

A storage unit that stores the location of a facility in an area where the means of transportation operates on each of a plurality of routes in association with the category to which the facility belongs.
A terminal position identification unit that specifies the position of the terminal used by the user,
A category selection unit that selects a category corresponding to the user from among the plurality of the categories,
A moving means specifying unit that specifies a moving means that operates around the position of the terminal specified by the terminal position specifying unit and around the position of a facility associated with the category selected by the category selecting unit.
A presentation unit that presents facility information indicating a facility associated with the category and information indicating that the transportation means specified by the transportation means specifying unit operates around the position of the facility to the terminal.
Information processing device equipped with. A reservation information acquisition unit that acquires reservation information indicating that a boarding reservation for the transportation means presented by the presentation unit has been made from the terminal.
When the reservation information acquisition unit acquires the reservation information, the moving means corresponding to the reservation information is provided with a stop instruction unit that instructs the moving means to stop at the user's position.
Further prepare
The information processing device according to claim 1. The category selection unit selects a category corresponding to the user by acquiring information indicating the category received from the user by the terminal from the terminal.
The information processing device according to claim 1 or 2. The category selection unit indicates facilities associated with each of the plurality of categories, transmits a category selection screen for accepting selection of the category to the terminal, and provides information indicating the category selected on the category selection screen. get,
The information processing device according to claim 3. The category selection unit selects the category by specifying the facility corresponding to the position of the user specified by the terminal position specifying unit and specifying the category associated with the facility.
The information processing device according to claim 1 or 2. The presenting unit presents to the terminal a map of the area including information indicating an operation route of the transportation means and information indicating the location of a facility corresponding to the category selected by the category selection unit.
The information processing device according to any one of claims 1 to 5. The presenting unit presents information about one or more facilities among the facilities associated with the category selected by the category selection unit as information on facilities recommended to the user.
The information processing device according to any one of claims 1 to 6. The storage unit stores the usage history of each of the moving means of the plurality of users and the usage history of the facility of each of the plurality of users.
A cost calculation unit for calculating the share of the operating cost of the moving means of each of the plurality of facilities based on the usage history of the moving means and the used history of the facility is further provided.
The information processing device according to any one of claims 1 to 7.