JP2000268098A - Passenger guiding system utilizing ic card - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow a passenger to move smoothly and pleasantly at the time of utilizing transport facilities by allowing a system to select proper information based on personal information of the user of an IC card and displaying guiding information with respect to the whole service on the accessed push-type information terminal. SOLUTION: A push-type information terminal 00 for accessing by using an IC card and a passenger guiding system server 01 for providing information to the terminal 00 are arranged in an airport. The server 01 is connected to various kinds of servers and an external network 02 to fetch and originate information. Then, when an IC card user accesses through the terminal 00, the server 01 selects proper information based on the personal information of the person and displays guiding information to the whole service to the accessed push-type information terminal 00.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a passenger guidance system using an IC card, which records personal information and the like on the IC card, thereby enabling a traveler using the IC card to use a transportation system such as an aircraft. The present invention relates to a passenger guidance system using an IC card that provides appropriate guidance and guidance to a traveler when the system is used.

[0002]

2. Description of the Related Art In recent years, overseas travel has been flourishing, probably because Japanese people have become more comfortable with their lives, and the number of overseas departures has reached an unprecedented number every year. In this form, the number of conventional group tour trips is decreasing as a percentage, and travel plans are often made according to individual hobbies.

[0003] As described above, airlines and travel companies need to provide fine-grained services according to the diversification of travelers' hobbies.

[0004] In such an example, there is a case where tourists use airport facilities smoothly and comfortably.
At the airport, traveling abroad requires a lot of troublesome procedures. At that time, troubles and distractions can hurt the enjoyment of the trip.

Conventionally, guidance and guidance have been provided to airport users through bulletin boards, voice announcements, and guidance terminals. However, the area of airport facilities is enormous and often confusing when first used. The number of staff is limited for the large number of airport users, so it is often impossible to respond appropriately. In addition, voice announcements cannot inform hearing-impaired persons. This is particularly problematic when a call is being made to that person.

[0006]

Recently, automation in airports has been attempted, and guidance of facilities in airports has been provided by guidance terminals. However, since this guidance terminal is used by an unspecified number of people, at most it only provides guidance on the location of facilities in the airport, and it responds to individual requests and makes travel comfortable. It was far from the level. Even with a multi-functional terminal, there is a problem that the operation is troublesome because the user has to specify the desired information in detail.

[0007] In addition, although check-in is automated by a machine, it is not possible to easily confirm the reservation contents from anywhere in the airport, and the action after check-in is appropriately performed for the user. There is no guidance system. In addition, when a tour trip is used and the user must go to the tour counter, he / she wants guidance.

[0008] Speaking of information desired by each individual, for example, after checking in, if it is possible to know how long the boarding time is, it is possible to enjoy a meal slowly during that time.

[0009] In addition, the traveler wants to know information to take the next action, for example, weather and geographical information of his destination, information on traffic used after the flight,
If you park your car, there is a mountain of information about that parking.

In such a case, in the past, what can be scheduled in advance has been carefully planned, using other media such as radio, and asking the staff what is necessary. In such a situation, it is unlikely that the traveler will have a room for mind.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object of the present invention is to provide a passenger guidance system using an IC card, wherein the system has personal information of individual passengers. It is an object of the present invention to provide a passenger guidance system that provides appropriate guidance and guidance to passengers, and makes passengers behave smoothly and comfortably when using transportation such as aircraft.

[0012]

In order to achieve the above object, the invention according to a passenger guide system using an IC card according to the present invention comprises a passenger using an IC card which can be used when traveling by transportation. In the guidance system,
This system has a passenger information system server that can exchange information with other systems, and a push-type information terminal that can exchange information with the passenger information system server.
When accessing through the push-type information terminal, in advance, the system can obtain the personal information of the person, the system selects appropriate information based on the information, and the accessed push-type information terminal The guide information is displayed on the use of transportation and services in general associated with transportation.

[0013] More specifically, in the passenger guide system using the IC card, the transportation means includes an aircraft,
A train, a ship, and a vehicle, wherein the place where the push-type information terminal is placed is an airport, a station, a port, and a terminal for getting on and off the vehicle.

More specifically, in the passenger guide system using the IC card, the personal information is stored in the IC card.

More specifically, in the passenger guidance system using the IC card, the personal information is stored in a passenger guidance system server, and the IC card has only a key for extracting the personal information.

[0016] More specifically, in the passenger guide system using the IC card, information on a service facility attached to the transportation is displayed on the push-type information terminal based on the information on the personal information. It was done.

More specifically, in the passenger guide system using the IC card, the personal information includes information on a destination, and the passenger guide system server stores the weather information and the geographic information of the destination. And when the display of the information on the destination is designated, the weather information and the geographical information of the destination are displayed on the push-type information terminal.

More specifically, in the passenger guide system using the IC card, the geographic information of the destination is map information on the destination.

More specifically, in the passenger guidance system using the IC card, the personal information includes
When information on the ticket reserved by the user of the IC card is included and the destination guidance display is specified,
The push-type information terminal infers an action due to the purchase of the ticket, and when the ticket is a transportation, the scheduled operation time, and when the ticket is an entertainment, the holding time. Is displayed.

More specifically, in the passenger information system using the IC card, the personal information includes information on an address of a user of the IC card, and accesses the push-type information terminal, When the person is estimated to return home, the information about the transportation to the home where the person's address is located or to the place designated by the user is displayed.

More specifically, in the passenger guide system using the IC card, the personal information includes information on a car parked by a user of the IC card, and the passenger guide system server Is connected to a system that manages the information, and the information on the parking is displayed when the push type information terminal is accessed and the person is presumed to use the parked car.

More specifically, in the passenger guidance system using the IC card, the displayed information related to parking is a position of a parking lot and a parking fee.

More specifically, in the passenger guide system using the IC card, a CM suitable for a person using the IC card is displayed on the push-type information terminal based on the personal information. It is.

Further, from a different point of view, the above IC
In a passenger guidance system using a card, a message can be sent from an external system to a user using an IC card to the passenger guidance system server, and a person using the IC card can receive the push-type information. When the terminal is accessed, the message is transmitted.

More specifically, in the passenger guide system using the IC card, the message is a voice message, FAX, or E-Mail.

Further, from a different point of view,
In a passenger guidance system using a C card, the passenger guidance system server is connected to a system for managing an emergency, and when the system recognizes an emergency, when accessing the push-type information terminal, ,
An emergency message and related information are displayed.

Further, from a different point of view, in detail, in the passenger guide system using the IC card, the passenger guide system server is connected to a system for managing passengers, and the push type information terminal includes: A message for a specific passenger or a message for an unspecified majority is displayed.

The transportation means is specified in detail.
In a passenger information system using a C card, when the transportation means is an aircraft, the personal information includes a name, information on smoking, information on a VIP room, information on a child care room, information on a flight, information on a gate, It contains information about check-in.

More specifically, in the passenger guide system using the IC card, when the transportation means is an aircraft, the personal information includes information on a flight, and the IC card uses the push-type information. Check-in can be performed from the terminal.

More specifically, in the passenger information system using the IC card, when the transportation means is an aircraft, the personal information includes information about a flight and information about a gate, and In guiding the user of the information, information on the flight, information on the gate, and the time until boarding are displayed on the push-type information terminal.

More specifically, in the passenger guide system using the IC card, when the transportation means is an aircraft, the personal information further includes information related to a name. The information on the name is displayed on the push-type information terminal.

More specifically, in the passenger guide system using the IC card, when the transportation means is an aircraft, the personal information further includes information on smoking, and in addition to the display, Information on smoking is displayed on the push-type information terminal.

More specifically, in the passenger guide system using the IC card, when the transportation means is an aircraft, the personal information, the information about the destination, and the information about the destination of the person. And information on smoking, and in addition to the above display, the push-type information terminal displays the information on the destination of arrival, the information on the destination of the person, and the information on smoking. It is.

[0034]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment according to the present invention will be described below with reference to FIGS.

The passenger guide system according to the present invention provides an appropriate and convenient guide for a traveler when boarding a passenger aircraft or the like by using an IC card that can extract personal information. . In the present embodiment, the description will be given mainly on the case where the main terminal means of transportation is used from a card terminal located at an airport using an aircraft, but when the transportation means is a railway, the card terminal is used at a station. If the transportation is a ship, the card terminal is placed in the port, if the transportation is a vehicle such as a highway bus, the card terminal is
If the information on the IC card is appropriately changed even in the case of being placed in a bus terminal, the traveler can similarly enjoy the convenience of this system.

[System Configuration of Passenger Information System Using IC Card] First, an IC according to the present invention will be described with reference to FIG.
A system configuration of a passenger guidance system using a card will be described. FIG. 1 is a system configuration diagram of a passenger guidance system using an IC card according to the present invention.

In the airport, a push-type information terminal 00 actually accessed by a user (mainly a traveler) using an IC card, and a passenger guidance system server 01 for providing information to the terminal are provided. . Here, the push type means that the IC can be used even if the user does not give detailed instructions.
This is because information is presented from the system by inferring information that can be extracted from the card.

The passenger information system server 01 is connected to various servers and an external network 02 so as to provide necessary information to the user, and can take in and transmit information.

The external network 02 is connected to a telephone line, the Internet, a commercial personal computer communication, or the like, and those using this system can exchange information with an external network. It is also connected to a server that provides weather information and a server such as an advertising agency so that commercials can be performed on this terminal.

The system is connected to the airline system server 03 in order to guide a traveler to a gate, provide flight information, and the like using this system. What is connected to the security system server 04 is
This is because it is necessary to provide information for keeping the traveler safe. In addition, since a traveler sometimes uses a tour provided by a travel agency, it is also connected to the travel agency system server 05 for guidance at that time. Further, an ITS-related system server 06 is connected to guide and guide traffic information outside the airport. The ITS-related system server 06 manages fixed information such as a railway bus timetable, a road map, and a parking lot map, and fluid information such as road congestion information and parking lot information.

[Push-Type Information Terminal for Using IC Card] Next, the structure, appearance and usage image of the push-type information terminal 00 will be described with reference to FIGS. FIG. 2 is a block diagram showing the structure of the push-type information terminal 00. FIG. 3 is a diagram showing an appearance of the push-type information terminal 00 and an image used by the user.

As shown in FIG. 2, the push type information terminal 00 includes a terminal control computer 1, a touch panel display 2, an IC card reader / writer 3 (R
/ W), a speaker 4, a microphone 5, and a printer 6.

The terminal control computer 0 controls the terminal and, at the same time, controls the passenger guidance system server 0.
1 also includes a network interface for exchanging information with it. The IC card reader / writer 3 writes and reads information to and from an IC card by a sensor. The touch panel display 2 has both a function as an output device for displaying necessary information and a function as an input device for giving an instruction by touching a panel. Further, a speaker 4 and a microphone 5 for voice input / output are also provided. The printer 6 is for printing guidance information and the like when the user desires.

The image of the user using the IC card is as shown in FIG. The user has the IC card 0
The sensor base 7 of the front base where the sensor is installed
When placed on the IC card, information on the IC card 0 can be read and written by weak radio waves emitted from the sensor. The user reads necessary information by looking at the touch panel 2 or gives an instruction. Further, voice communication can also be used with the speaker 4 and the microphone 5 arranged on the front side. The printer 6 is placed under the touch panel 2, and paper on which necessary information is printed is discharged from a front opening.

[IC Card] Next, the IC card 0 will be described with reference to FIG. FIG. 4 is a diagram showing an I-mode according to this embodiment.
FIG. 3 is a diagram showing a list of C cards 0 and information stored therein.

The IC card 0 is roughly divided into (a) and comprises an antenna section 8 for exchanging radio waves with the outside and an IC section 9 for storing information. The information stored in the IC unit 9 and the input timing in this embodiment are as shown in (b), but this information will be individually described later in an example of using the system. I do.

In the present embodiment, the information shown in (b) is described as being stored in the IC 9 of the IC card in the unit 9, but the information may be stored in the server. is there. In other words, only the key ID number # 1 is IC
The information is stored on the card side and pulled out from the passenger guidance system server 01 when necessary. In fact, when a system is constructed using a conventional magnetic card, such a system is considered to be realized. However, compared to a conventional magnetic card or the like, an IC card can store a larger amount of data on the card side. Therefore, if such information is stored on the card side by taking advantage of this advantage, there is no need to communicate with the server side, and there is an advantage that the response becomes faster when only the information is displayed.

[System Usage Image] Next, a usage image of the passenger guidance system according to the present embodiment will be described with reference to FIGS. FIG. 5 is a diagram schematically illustrating a flow of actions of a user of the passenger guidance system according to the present embodiment. FIG. 6 is a flowchart showing the processing of the system and the flow of the user operation when “the user is before check-in”.

Similarly, FIG. 7 to FIG.
Shows the processing of the system and the flow of user operations for "when the user has checked in", "when there is a message", "when it arrives", "when it ends", and "when the information terminal is not used". It is a flowchart.

FIG. 12 is a flowchart showing a data flow in a parking lot incorporated in the ITS-related system. FIG. 13 is a schematic diagram showing a screen A (initial screen).

Similarly, FIGS. 14 to 28 show screen B (check-in screen) and screen C (Check
In screen), screen D (tour screen), screen E (service menu screen), screen F (board guide screen), screen G
(Restaurant screen), screen H (voice message screen),
Screen I (FAX reception screen), Screen J (Arrival information screen), Screen K (Final destination guidance screen), Screen L (Traffic information screen), Screen M (Parking lot information screen), Screen N (CM screen) , A screen O (emergency screen) and a screen P (passenger call posting screen).

As shown in FIG. 5, the user arrives at the airport by a car such as a train, a monorail, a bus, or a taxi. For boarding, a procedure called "check-in" is required, but the phase in which the system guides the user before check-in is the flow shown in FIG. In this case, there is a possibility of using two types of guidance screens, one for guiding general information in the airport and one for guiding check-in.

The push-type information terminal 00 is placed at a convenient place in the airport, and is also placed at a gate for checking in, particularly as a check-in terminal.

After checking in, the flow shown in FIG. 7 is followed. At this time, besides the guidance inside the airport,
Since a boarding gate is assigned compared to before check-in, processing such as guiding a boarding gate guidance screen is added.

Passengers board through the boarding gates and arrive at the airport to which they are going, but may use this passenger guidance system upon arrival. In the present embodiment,
The description is based on the assumption that the passenger is a return flight of the trip and his or her car is parked at the airport where the passenger arrives.

In addition, the flow of FIG. 8 is a flow when another user is sending a message to the user when the user accesses the push-type information terminal 00. FIG. 11 shows the operation at the time of termination of the user as common processing.

FIG. 10 shows a flow relating to information display for a general airport user to see when the push-type information terminal 00 is not accessed by anyone.

In the following, description will be made with reference to flowcharts in each case.

(I) When the User is Before Check-in The push-type information terminal 00 has a screen A shown in FIG.
(Initial screen) is displayed (S001). This screen guides the person holding the IC card 0 to place the IC card 0 on the sensor stand. Even a person who does not have the IC card 0 can use it by following the guidance of the menu. In that case, if the user's personal information is needed, the information placed on the server side will be used.

When the display is to be performed in English on the screen A, the [English] button 100 is touched. When a person who does not have an IC card wants to check in, if he / she touches the [boarding guide] button 101, he / she can check in according to the guidance screen. Also,
[Airport information] button 10 even if you do not have an IC card
By touching 2, the user can refer to the map and facilities information in the airport. When the [Others] button 103 is touched, other information such as a weather forecast and traffic information can be referred to. To print the display information, the user touches a [Print] button 104. To end the conversation with the terminal, touch the [End] button 105.

The [Boarding Guide] button 101, [Airport Guide] button 102, [Print] button 104 and [End] button 105 may be touched when calling their functions on each screen.

When the IC card is placed on the sensor base (S002), the terminal control computer 1 in the push-type information terminal 00 analyzes the information in the IC card (S003). Then, the flight number # 18 in the IC card is checked to determine whether or not a check-in is required. If the check-in is not required, the screen transitions to screen E (service menu screen) (S011). If it is determined that check-in is necessary,
Analyze card information and display appropriate screen. That is, if the nationality is $ 8, the Japanese screen B (check-in screen) is displayed (S004), and if the nationality is $ 8, the English screen C (Check In screen) is displayed (S005).
Although not shown in this embodiment, similar services are possible in French, Chinese, and other foreign languages. (Note that this idea was created by Jhon Gill's Access Pro
hibited? -Information for Designers of Public Acces
s Terminals, p15, Royal National Institute for the
According to Blind, 1998. If the tour information # 23 indicates that the user is a tour visitor, a tour visitor screen D (tour screen) is displayed. The tour information # 23 includes information on a travel company that has organized the tour, the name of the tour, information on the itinerary, and the like.

On screen B (check-in screen), information necessary for the user to check in is displayed. From the IC card information, the name # 2 is pulled out, and the user name display 110 can be performed. Further, the flight information 111 can be displayed from the flight number # 18. The screen information indicates the flight flight number, flight destination, and departure time. Further, since the passenger guidance system server 01 is connected to the airline system server 03, the current operation schedule 113 can also be displayed. When the user checks in, if the user touches the [Check In] button 112 (S005),
The check-in procedure will begin. (Chec
The same applies to the case of the (k In screen) except that the display is in English.

The tour customer displays a tour customer screen D (tour screen) indicating the tour name 116. Since a tour visitor generally performs procedures at the tour counter, guidance 115 of the tour counter is performed. A user who does not know how to go to the tour counter may touch the [tour counter guide] button 117. In addition, a tour customer who does not know the details of the procedure can know the information by touching the [guide to boarding] button 118.

As described above, according to the push-type information terminal of the present embodiment, since the troublesome button operation is reduced, it is possible to provide a man-machine interface of the information providing terminal which is easy to use for the elderly and children. It becomes possible.

When information is output to a screen using an IC card, the name of the user is displayed on the screen, so that it is obvious at a glance whether the provided information is the user's own. There is an advantage.

Furthermore, as long as the user has only the IC card, he / she can be guided without hesitation to a place where the necessary procedures for getting on and off the vehicle such as check-in are performed at the terminal of transportation such as the airport.

In the case of a tour customer, there are some users who use a transportation terminal such as an airport for the first time.
Tour companies also have the advantage of being able to check information on whether or not the tour has arrived at the airport.

(II) When the User Checks In After the user checks in, the push-type information terminal 00 can be used during the time from the boarding gate until boarding. The same applies to the usage in this case. Since the screen A (initial screen) is displayed (S100), when the IC card is placed on the sensor base (S101), the terminal control computer 1 in the push-type information terminal 00 is The information in the IC card is analyzed (S102).

When the user has completed the check-in procedure, it can be determined that the check-in flag # 22 is on. In this case, since there is no longer a need to display the screen related to check-in, screen E (service menu screen) shown in FIG. 17 is displayed (S1).
03).

On this screen, the name display 120 and the flight information 121 appear in the same manner as in the screen B (check-in screen).

In this state, at the time of check-in, the gate information # 21 is written in the IC card, so that the gate display 122 on which this user is boarding can be displayed. Also, if the display 123 of the time from the present to the boarding is performed, the user after check-in
Since the location of the boarding gate and the time until boarding can be easily known, the time until boarding can be meaningfully utilized. This has the significance that it will be easier for transportation terminals in airports to provide more services.

Further, by touching the guidance button group on the left side of the screen, information desired by each user can be obtained. For example, when the user wants to know how to get to the boarding gate, he / she touches the [Gate Information] button 124 (S1).
04). A user who wants to go to a restaurant or a coffee shop touches the [meal] button 125. Similarly, when trying to obtain information on the destination, the [Destination] button 1
26 to get the information of the final destination
What is necessary is just to touch the [final destination guide] button 127.

The above-described guidance button is a button generally displayed to the user, but the [smoking room] button 128
Is a button for analyzing and outputting whether smoking or non-smoking is $ 10 in the IC information. That is, since the personal information is stored in the IC card, there is a feature that a guide button required for the user can be displayed. V that can be used outside the smoking room
When a value is set in the IP room # 11, it guides the user to the VIP room, and when the child room is specified in # 12 as to whether or not a child room is required, the child room is designated. Application examples such as providing guidance on how to get to a destination are conceivable.

Screen E (service menu screen)
When the [Guide] button 124 is touched,
Then, a screen F (board entrance guide screen) shown in FIG. 8 is displayed (S105). On this screen, a schematic diagram up to the gate on the map 130, a gate number 131 and a time display 13 to the gate are displayed.
2 is displayed. The time display 132 will be a guide and convenient for the user going there.

When the [Meal] button 125 is touched, a screen G (restaurant screen) is displayed (S106). This screen responds to various needs of the user. In other words, when you are trying to find a restaurant near your arrival gate, for example because you have no time,
What is necessary is just to touch the [Search near gate] button 140. When trying to choose from your favorite menu,
Touch the [Search in Menu] button 141. Also,
The information on the IC card includes the previously used restaurant $ 1
When the value of 7 is set, the information of the restaurant used previously can be displayed by touching the [restaurant used previously] button 142. In this case,
It would be a realistic operation method to add a credit card or electronic money function to the IC card 0 so that the value is written to the IC card when the restaurant is paid with this card. .

Thus, according to the present invention, the advantages that can be obtained with respect to a user's transportation terminal such as an airport are as follows. In other words, the terminal of transportation such as an airport may be quite large at both the departure place and the arrival place, and it is often lost, but the user wants because it can guide only the facilities related to the user having the IC card. Detailed maps can be provided immediately. In addition, various services at a terminal of a transportation facility such as an airport, that is, such as shopping and eating at a restaurant, the history of using these is useful when the user wants to use the usage fee himself / herself. Data.

When the [arrival information] button 126 is touched, a screen J (arrival information screen) shown in FIG. 22 is displayed (S107). The destination is the destination of the flight destination as shown in FIG. This system can display weather information via the external network 02. There is an advantage that the user can easily plan a future action by looking at the weather display 170 on this screen. The weather display may be provided with options such as displaying a few days, displaying a travel period, and the like. In addition, map 17 of the arrival airport
Displaying 1 would prevent the user from being confused when searching for a bus terminal, taxi stand, or the like. In addition, as an option, a map of a famous place at an arrival place, a historic site, or the like may be displayed.

Screen E (service menu screen)
Then, if you touch the [Last destination guidance] button 127,
The screen K (final destination guidance screen) shown in FIG. 23 is displayed (S108). The screen J (arrival information screen) is a screen that displays general information of the destination, but this screen is displayed by the user using the final destination # 19, which is the information of the IC card. It is a screen that guides you on what itinerary to go to the ground. For example, suppose that the user is to use a railway after a flight. At that time, the flight information 180 is displayed as the scheduled time and flight flight number. As the railway information 181, the scheduled time of the train to be boarded and the number of trains 182 are displayed. This final destination guide is displayed by referring to the ticket # 20 of the reserved train or the like in the information in the IC card, unlike the case where the operation time of a general train is displayed. Therefore, information about the train that the user actually rides can be displayed, so that it can be said that the information that the user really wants is displayed. Also, when the ticket that the user has bought is a concert or theater,
The time of the event will be displayed.

As described above, according to the present invention, the weather and geographical information of the destination, the information about the terminal of the transportation at the destination, the connection to other transportation, and the finalization when using other transportation are used. Since it is possible to know in advance the time required to reach the destination, it is also convenient, especially in the case of travel abroad, in that such information can be obtained in the native language.

(III) When there is a message As shown in FIG. 1, this passenger guide system can communicate with an external network via the external network 02. You can send a message to

The user of the IC card allows the push-type information terminal 00 to access the IC card in any phase of the travel (S110, S111), and when it is determined that there is a message (S112), You will receive a notification that you are coming.

For example, when a voice message is sent using a telephone or the like, a screen H (voice message screen) is displayed. Also, use the FAX transmitter
If the message X is sent, the screen I (FA
X transmission screen) is displayed. As an implementation method, the user of the IC card may tell another person the ID number $ 1, and the person sending the message may specify the ID number and send the information to the passenger guidance system server 01.
Also, this push type information terminal 0
With 0, a voice can be input to the microphone 5 and a message can be sent between the push-type information terminals 00. this is,
This is a convenient function when you want to send a message to a friend who is taking another action with the same travel companion.

Although not shown in the figure, it is also possible to send a message by E-Mail using commercial personal computer communication or the Internet. At that time, an E-Mail address $ 9 is set as information in the IC card. This e-mail address may be used exclusively for the use of an IC card, or the mail server may be placed at another Internet provider,
When a card is used, the sent mail may be transferred.

When a voice message is received, a screen H (voice message screen) shown in FIG. 20 is displayed, and it is recognized that the message has arrived by the display 150 indicating that the message has arrived. Then, although not shown in the figure, the voice message can be reproduced from the speaker 4 by touching the [start voice reproduction] button. During the reproduction of the voice message, the message reproduction in-progress display 151 indicates that the message is to be reproduced. The user can also adjust the volume by using the volume 152 while watching the volume indicator 153.

Similarly, when a facsimile is coming in, FIG.
Is displayed, and the display 160 indicating that the fax has arrived recognizes that the message has arrived. The received fax is displayed in the display area 161. The display area is operated by the operation buttons 162, and is operated when it is necessary to view the next page.

The case of E-Mail is almost the same as the case of FAX.

As described above, voice, FAX, E-Mail
That the user can receive a message from the push-type information terminal 00, it means that for the user,
Having one is convenient in that you can receive necessary information even if you forget to carry a small information device.

(IV) Arrival In this case, it is time to use the push-type information terminal 00 located at the destination airport. As described above, the present embodiment will be described on the assumption that the user arrives at the airport on a return flight and returns home.

The method of use is the same as described above (S120, S121). Then, the information of the IC card is analyzed, and when the user decides to use a transportation such as a railway, a screen L (traffic information screen) is displayed. When it is determined that there is a parked car, a screen M is displayed.
(Parking information screen) is displayed (S124).

On the screen L (traffic information screen), the means of transportation 190 to the home are displayed as a number of options together with the required time and the fee. The user can select a desired one in consideration of the schedule and the cost to be applied. This display is made possible by referring to the address # 6 of the information in the IC card and exchanging information with the ITS-related system server 06. In addition, the map 191 to the home can show road traffic congestion information, a railway map, and the like.

In addition to the home, the means of transportation at a place explicitly designated by the user can also be displayed. For that, the value is set in the location # 13 accessed from the airport,
In addition, when the system has a database of directions to that place, it is possible to provide guidance to that place.

As described above, according to the present invention, when it is desired to go from a terminal of a transportation means such as an airport to a specific place in the vicinity, there are a case where time priority is given and a case where price is given priority. And useful information can be enjoyed.

[0094] The information of the IC card uses the I
When the value is set to the D number # 14, a screen M (parking information screen) showing a display 200 indicating that the vehicle is parked is displayed.

On this screen, the parking position 201 and the parking fee obtained from the parking lot information managed by the ITS-related system server 06 are displayed. To know the position up to the parking lot, the user may touch the [parking lot guide map] button 203. To know the information of the expressway information that will be used in the future, the user must touch the [highway information] button. Just touch.

Generally, a parking lot at an airport has an enormous area, and a system for indicating a parking position in this way would be useful for a user.

The data flow in which the passenger information system 01 displays parking information on the push-type information terminal 00 is shown in FIG.
As shown in FIG. When the user parks the car (A0
0), the location and the car ID are sent to the ITS-related server 06. In this case, if a sensor that automatically reads the parking position is provided in conjunction with the in-vehicle system, data can be collected without much human intervention. On the other hand, the ITS-related server calculates the parking fee based on the parking time (A02).

When necessary, the information is sent to the passenger guidance system server 01 (A03) and displayed on the push-type information terminal 00 (A04).

[0099] The parking lot of the terminal such as airports is very large and it is often forgotten where you parked. However, according to the present invention, this record is automatically recorded, so It is possible to reduce the trouble of remembering whether the user has done it.

(V) Termination When the user operation ends, the user touches the [end] button 105 after the last operation (S130). At that time, a screen N (CM screen) is displayed (S131). CM display area 210 of this screen
Analyzes personal information such as sex # 3, date of birth $ 4, occupation $ 5, etc. of IC card information,
Display M. For example, in the case of a child, a commercial for a video game or a song CD for children, in the case of an OL, for a cosmetic or a handbag, in the case of a businessman, men's clothing,
It is like a commercial personal computer commercial.

As described above, based on the personal information, an appropriate C
Since M is performed, the effect of the advertisement is expected to be large.

When the CM screen ends or when the user times out without performing any operation, the screen returns to the screen A (initial screen) (S132).

(VI) When the information terminal is not used The case where the user accesses the push-type information terminal 00 using the IC card has been described. Here, a display when the information terminal is not used will be described.

First, screen A (initial screen) is displayed (S140), but various screens are displayed according to a request from passenger guidance system server 01 (S141).

For example, in an emergency such as an earthquake, the passenger guidance system server 01 receives the information from the security system server 04 and displays a screen O (emergency screen) (S1).
42). On this screen, the display 210 indicating that there was an earthquake
The emergency exit guidance display 211 is displayed. In addition, although not shown in the figure, when such an emergency event occurs, it is possible to display a flight change, various public information, etc. in an emergency. As described above, the push-type information terminal 00 can also play a role of enhancing the security of passengers in the airport.

In some cases, an airline company calls a person at an airport. For example, when the reserved passenger does not board even immediately before departure. In this case, the screen P (passenger call notice) is displayed (S143). On this screen, information about the flight 2
30, a call name 231 and a message 232 are displayed.

When the user holding the IC card uses the push-type information terminal 00, the airline can check which terminal the user using a specific airplane has used after checking in, so that the user can use the information terminal at the airport. Can be guessed. This is useful for an airline as a material for a passenger after checking in to know how many minutes before the user was in the airport, and to determine whether to wait for the user or not.

Conventionally, when calling to a person at the airport in this way, a voice announcement is made at the airport, but this cannot be conveyed to a person with hearing impairment. In this method, since the visual appeal is made on the screen, the information can be transmitted to a person with hearing impairment. In addition, the same display can be made when a lost child in the airport is notified or a call is requested by a person.

[0109] Other uses of the push-type information terminal 00 include displaying information from airports and displaying commercials (S144). The CM may be a CM of the airline or the travel agency, or a CM of another sponsor.

[Other Advantages of Using IC Card] As described above, the user of the passenger guidance system using the IC card of the present invention can use the terminal at the airport to obtain various information. The access promises a comfortable trip. Another advantage is that airlines and travel agencies can take in personal information, so they can provide more detailed services to individual customers and increase customer satisfaction. For example, since the information in the IC card includes a meal restriction and a meal preference # 16, an in-flight meal menu can be determined in consideration of the information. There is also a way to set this menu, because there are many people who like Western food on their flight flights, so there is a method to make it a Western food menu,
For those who have diet restrictions for religious or health reasons,
There may be a way to prepare special meals.

It is also conceivable that the information of the frequently read newspaper and magazine # 15 in the information in the IC card is taken in and the newspaper and magazine prepared in the machine are selected.

[0112]

According to the present invention, there is provided a passenger guidance system using an IC card, and the system has personal information of individual passengers, thereby providing appropriate guidance and guidance to passengers, such as aircraft. A passenger guidance system that makes passenger behavior smooth and comfortable when using a public transportation system.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram of a passenger guidance system using an IC card according to the present invention.

FIG. 2 is a block diagram showing a structure of a push type information terminal 00.

FIG. 3 is a diagram showing an appearance of a push-type information terminal 00 and an image used by a user.

FIG. 4 is a diagram showing a list of an IC card 0 according to the embodiment and information stored therein.

FIG. 5 is a diagram schematically illustrating a flow of actions of a user of the passenger guidance system according to the present embodiment.

FIG. 6 is a flowchart illustrating a flow of a process of the system and a user operation when “the user is before check-in”;

FIG. 7 is a flowchart showing a flow of a system process and a user operation when “the user has checked in”;

FIG. 8 is a flowchart showing a flow of a process of the system and a user operation when “there is a message”;

FIG. 9 is a flowchart showing a flow of processing of the system and a user operation at the time of “arrival”;

FIG. 10 is a flowchart showing a flow of a process of the system and a user operation at the “end time”.

FIG. 11 is a flowchart showing a flow of processing of the system and a user operation when “the information terminal is not used”;

FIG. 12 is a flowchart showing a flow of data in a parking lot incorporated in the ITS-related system.

FIG. 13 is a schematic diagram showing a screen A (initial screen).

FIG. 14 is a schematic diagram showing a screen B (check-in screen).

FIG. 15 is a schematic diagram showing a screen C (Check In screen).

FIG. 16 is a schematic diagram showing a screen D (tour screen).

FIG. 17 is a schematic diagram showing a screen E (service menu screen).

FIG. 18 is a schematic diagram showing a screen F (board entrance guidance screen).

FIG. 19 is a schematic diagram showing a screen G (restaurant screen).

FIG. 20 is a schematic diagram showing a screen H (voice message screen).

FIG. 21 is a schematic diagram showing a screen I (FAX reception screen).

FIG. 22 is a schematic diagram showing a screen J (arrival information screen).

FIG. 23 is a schematic diagram showing a screen K (final destination guidance screen).

FIG. 24 is a schematic diagram showing a screen L (traffic information screen).

FIG. 25 is a schematic diagram showing a screen M (parking lot information screen).

FIG. 26 is a schematic diagram showing a screen N (CM screen).

FIG. 27 is a schematic diagram showing a screen O (emergency screen).

FIG. 28 is a schematic diagram showing a screen P (passenger call posting screen).

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Toru Higashihara 1-280 Higashi Koigabo, Kokubunji-shi, Tokyo Inside the Hitachi, Ltd.Design Research Institute Co., Ltd. (72) Inventor Chiyo Kanda 2-9-18 Misaki-cho, Chiyoda-ku, Tokyo (72) Inventor Yoshikatsu Kosuge 4-6, Kanda Surugadai, Chiyoda-ku, Tokyo Inside the Hitachi, Ltd.Systems Division (72) Inventor Kunito Kawamura 1-280, Higashi-Koigabo, Kokubunji-shi, Tokyo Hitachi, Ltd. Inside the Design Laboratory (72) Inventor Yoshiaki Suzuki 1-280 Higashi Koigakubo, Kokubunji-shi, Tokyo F-term in the Hitachi Design Laboratory (Reference) 5B049 AA06 BB32 CC02 CC46 DD03 DD04 DD05 EE05 EE21 FF03 GG03 GG04 5B058 CA24 CA40 KA40 YA20 5B075 KK02 KK07 KK13 KK33 KK40 KK43 MM23 ND03 ND06 NK02 PP06 PQ02 PQ46 UU08 UU14 UU40

Claims (22)

[Claims] 1. A passenger guide system using an IC card which can be used when traveling by means of transportation, comprising: a passenger guide system server capable of exchanging information with other systems; a passenger guide system server; Having a push-type information terminal capable of exchanging, when a person using the IC card accesses through the push-type information terminal, in advance, the system can acquire personal information of the person, A passenger using an IC card, wherein the system selects appropriate information based on the information and displays guidance information on the use of transportation and general services associated with transportation on the accessed push-type information terminal. Guidance system. 2. The method according to claim 1, wherein the transportation is an aircraft, a railway, a ship,
2. A passenger guidance system using an IC card according to claim 1, wherein the push-type information terminals are vehicles, and the places where the push-type information terminals are placed are airports, stations, ports, and terminals for getting on and off the vehicles. . 3. The passenger guidance system using an IC card according to claim 1, wherein said personal information is stored in an IC card. 4. The passenger guide system using an IC card according to claim 1, wherein the personal information is stored in a passenger guide system server, and the IC card has only a key for extracting the personal information. 5. On the basis of information on the personal information,
2. The passenger information system using an IC card according to claim 1, wherein information related to a service facility attached to the transportation is displayed on the push-type information terminal. 6. The personal information includes information on a destination, and the passenger guidance system server is connected to a system having weather information and geographic information on the destination, and information on the destination is provided. 2. The I information according to claim 1, wherein when the display is designated, the push-type information terminal displays weather information and geographic information of the arrival place.
Passenger information system using C card. 7. The passenger guidance system using an IC card according to claim 6, wherein the geographic information of the destination is map information on the destination. 8. The personal information includes information on a ticket reserved by a user of the IC card, and when a destination guidance display is designated, the push-type information terminal transmits the ticket information to the push-type information terminal. By guessing the action due to the purchase, if the ticket is a transportation, the scheduled operation time is displayed, and if the ticket is an entertainment, the time of the event is displayed. Item 7. A passenger guidance system using the IC card according to Item 1. 9. The personal information includes information relating to the address of the user of the IC card. When the user accesses the push-type information terminal and is supposed to return home, the address of the person is returned. 2. The information processing apparatus according to claim 1, wherein information about transportation to a certain home or a place designated by the user is displayed.
Passenger information system using C card. 10. The personal information includes information on a car parked by a user of the IC card. The passenger information system server is connected to a system for managing a parking lot. 2. A passenger guidance system using an IC card according to claim 1, wherein information on the parking is displayed at a point of time when it is assumed that the person uses the parked car upon access. 11. The displayed information related to parking is:
11. The passenger guide system using an IC card according to claim 10, wherein the information is a parking lot position and a parking fee. 12. The passenger guidance system using an IC card according to claim 1, wherein a CM suitable for a person using the IC card is displayed on the push-type information terminal based on the personal information. 13. An external system can send a message to a user using an IC card to the passenger information system server, and the user using the IC card accesses the push-type information terminal. 2. The passenger guide system using an IC card according to claim 1, wherein the message is transmitted at the time. 14. The message, wherein the message is a voice message,
2. A fax or e-mail.
3. A passenger guidance system using the IC card described in 3. 15. The passenger information system server is connected to a system for managing an emergency, and when the system recognizes an emergency, when accessing the push-type information terminal, an emergency occurs. 2. A passenger guidance system using an IC card according to claim 1, wherein a message indicating the fact and related information are displayed. 16. The passenger information system server is connected to a system for managing passengers, and displays a message for a specific passenger or a message for an unspecified number of people on the push-type information terminal. A passenger guidance system using the IC card according to claim 1. 17. The personal information may include a name, smoking information, VIP room information, childcare room information, flight information, gate information, and check-in information when the transportation means is an aircraft. 2. A passenger guidance system using an IC card according to claim 1, wherein 18. When the transportation means is an aircraft, the personal information includes information on a flight, and check-in can be performed from the push-type information terminal by using the IC card. Item 1
Passenger information system using IC card. 19. When the transportation means is an aircraft, the personal information includes information about a flight and information about a gate, and when guiding a person who uses the IC card, the push-type information Your device will display information about your flight,
The passenger information system using an IC card according to claim 1, wherein information about the gate and time until boarding are displayed. 20. When the transportation means is an aircraft, the personal information further includes information related to a name. In addition to the display of claim 19, the information related to a name is transmitted to the push-type information terminal. 20. The passenger guidance system using an IC card according to claim 19, wherein the information is displayed. 21. When the transportation means is an aircraft, the personal information further includes information on smoking. In addition to the display of claim 20, information on smoking is displayed on the push-type information terminal. The passenger guidance system using an IC card according to claim 20, wherein the information is displayed. 22. The personal information according to claim 21, wherein when the means of transportation is an aircraft, the personal information further includes information about a destination, information about a destination of the person, and information about smoking. 22. The IC card according to claim 21, wherein, in addition to the display, the push-type information terminal displays the information on the destination of arrival, the information on the destination of the person, and the information on smoking. Passenger information system.