JP2006092300A - Commodity management system, commodity management server, portable terminal, commodity management method, and commodity management program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a highly value-added service to users and to improve user's buying incentive. <P>SOLUTION: In the commodity management system for displaying commodity information obtained from a commodity management server for commodities on portable terminals which users use, the portable terminals solve the problems by having a reading means to read commodity discrimination information given to every commodities; an information acquiring means which requests acquisition of information to the commodity management server based on commodity discrimination information obtained by the reading means; and a displaying means to display detailed information of commodities obtained by the information acquiring means. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a merchandise management system, merchandise management server, portable terminal, merchandise management method, and merchandise management program, and in particular, a merchandise that can provide high value-added services to users and improve purchase incentives. The present invention relates to a management system, a product management server, a mobile terminal, a product management method, and a product management program.

  Conventionally, when a user (customer) purchases a product in a supermarket, department store, etc., the content described on the product, product packaging, wrapping paper, etc. is confirmed, and information on TV, magazines, etc. is confirmed in advance. And then purchase the product.

  However, it is not possible to obtain detailed information from the contents described in the product package, etc. Also, since information from TV and magazines has been acquired in advance, the contents may be forgotten. , You may end up purchasing similar products that are different from what you actually want.

Therefore, in recent years, at a storefront, information to be presented regarding the product is given in advance as a two-dimensional code to the product or storefront-related products related to the product, and the two-dimensional code is installed at the storefront. There has been proposed a merchandise information presentation method that is presented by a dimension code reading means or presented by printing using a printing means (see, for example, Patent Document 1).
JP 2001-76249 A

  However, in the above-described method, when using the two-dimensional code reading means installed at the store, it takes extra time because it is necessary to wait for the order of use when it is crowded such as in the evening. Even when the detailed information is acquired, when purchasing the product, it is necessary to place the product in the shopping basket and purchase the product in the cash register. Even in this case, when cashiers are crowded, they are lined up for a long time, drastically reducing users' willingness to purchase and affecting store sales.

  Therefore, in order to shop more efficiently, when a user wants to acquire detailed information on a product or wants to purchase, a system that can immediately provide information or checkout is required.

  The present invention has been made in view of the above-described problems, and provides a product management system, a product management server, a portable terminal, which can provide high-value-added services to users and improve purchase motivation, An object is to provide a product management method and a product management program.

  In order to solve the above problems, the present invention employs means for solving the problems having the following characteristics.

  The invention described in claim 1 is a merchandise management system for displaying merchandise information obtained from a merchandise management server that manages merchandise on a mobile terminal used by a user, wherein the mobile terminal is assigned to each merchandise. Obtained by the reading means for reading the existing product identification information, the information acquisition means for making an acquisition request for information to the product management server based on the product identification information obtained by the reading means, and the information acquisition means It has a display means for displaying the detailed information of goods, It is characterized by the above-mentioned.

  According to the first aspect of the present invention, a service with high added value can be provided for each user by using the mobile terminal. Thereby, a user's willingness to purchase can be improved.

  The invention described in claim 2 is characterized in that the product identification information is information obtained from RFID, barcode, or two-dimensional code information.

  According to the second aspect of the present invention, product information can be easily obtained by using RFID, barcode, or two-dimensional code information. Moreover, since relatively large capacity data can be acquired, detailed information can be acquired quickly.

  According to a third aspect of the present invention, the product management server generates a temporary ID for the product based on a purchase reservation request for the product from the mobile terminal, and transmits the temporary ID to the mobile terminal together with price information of the product. It has the purchase management means for doing.

  According to the third aspect of the present invention, shoplifting (theft) of goods can be prevented by giving a temporary ID.

  According to a fourth aspect of the present invention, the merchandise management server generates a coupon based on purchase reservation merchandise information accumulated in advance and purchase history information based on a coupon request from the mobile terminal. It has the coupon production | generation means which judges the necessity of this, It is characterized by the above-mentioned.

  According to the invention described in claim 4, it is possible to provide a service appropriately for each user. Thereby, a user's willingness to purchase can be improved.

  In the invention described in claim 5, the merchandise management server calculates a total amount from the purchase reservation merchandise information based on a payment request from the portable terminal, and further adds to the coupon information acquired from the portable terminal. On the basis of this, it is characterized by having a settlement means for settlement of the bill amount.

  According to the fifth aspect of the present invention, since the settlement can be realized by the mobile terminal, congestion at the cash register can be avoided and a service with high added value can be provided.

  The invention described in claim 6 is a product management server that acquires a request from a mobile terminal, extracts information corresponding to the request from information relating to a product stored in advance, and transmits the information to the mobile terminal. The purchase management means for generating a temporary ID for the product based on the purchase reservation request for the product from the product and transmitting it to the portable terminal together with price information of the product.

  According to the sixth aspect of the present invention, a service with high added value can be provided for each user by using the mobile terminal. Thereby, a user's willingness to purchase can be improved.

  The invention described in claim 7 determines whether or not it is necessary to generate a coupon on the basis of a purchase request product information stored in advance and purchase history information based on a coupon request from the mobile terminal. It has a coupon generation means.

  According to invention of Claim 7, a suitable coupon can be produced | generated for every user. Thereby, a user's willingness to purchase can be improved.

  The invention described in claim 8 calculates a total amount from the purchase reservation product information based on a payment request from the portable terminal, and settles the billed amount based on coupon information acquired from the portable terminal. It has a settlement means.

  According to the invention described in claim 8, since the settlement can be realized by the mobile terminal, congestion at the cash register can be avoided, and a service with high added value can be provided.

  According to a ninth aspect of the present invention, in a mobile terminal for acquiring detailed information on a desired product from a plurality of products, the product is identified from RFID, barcode, or two-dimensional code information attached to the product. It has a reading means for reading information, and an information acquisition means for making an information acquisition request to an external server via a communication network based on the product identification information obtained by the reading means.

  According to the ninth aspect of the present invention, a service with high added value can be provided for each user by using the mobile terminal. Thereby, a user's willingness to purchase can be improved.

  The invention described in claim 10 is characterized in that the information acquisition means acquires at least one piece of information among detailed product information, price information, and coupon information.

  According to the tenth aspect of the present invention, information desired by the user can be provided quickly. Thereby, a user's willingness to purchase can be improved.

  The invention described in claim 11 is a product management method for acquiring a request from a mobile terminal, extracting information corresponding to the request from information relating to a product stored in advance, and transmitting the information to the mobile terminal. The method includes a generation stage for generating a temporary ID for the product based on a purchase reservation request for the product from a mobile terminal, and a transmission stage for transmission to the mobile terminal together with price information of the product.

  According to the eleventh aspect of the present invention, a service with high added value can be provided for each user by using the portable terminal. Thereby, a user's willingness to purchase can be improved.

  The invention described in claim 12 determines whether or not it is necessary to generate a coupon on the basis of a purchase request product information accumulated in advance and purchase history information based on a coupon request from the portable terminal. A coupon generation stage is included.

  According to invention of Claim 12, a suitable coupon can be produced | generated for every user. Thereby, a user's willingness to purchase can be improved.

  The invention described in claim 13 calculates a total amount from the purchase reservation product information based on a payment request from the portable terminal, and settles the billed amount based on the coupon information acquired from the portable terminal. It is characterized by having a checkout stage.

  According to the thirteenth aspect of the present invention, since the settlement can be realized by the mobile terminal, congestion at the cash register can be avoided and a service with high added value can be provided.

  The invention described in claim 14 includes a reading stage for reading product identification information including RFID, barcode, or two-dimensional code information attached to the product using the portable terminal. To do.

  According to the fourteenth aspect of the present invention, product information can be easily acquired by using RFID, barcode, or two-dimensional code information. Moreover, since relatively large capacity data can be acquired, detailed information can be acquired quickly.

  The invention described in claim 15 is for causing a computer to execute a process of acquiring a request from a mobile terminal, extracting information corresponding to the request from information relating to products stored in advance, and transmitting the information to the mobile terminal. In the merchandise management program, the computer executes an ID generation process for generating a temporary ID based on a purchase reservation request for a merchandise from the portable terminal and a transmission process for transmitting to the portable terminal together with the price information of the merchandise.

  According to the fifteenth aspect of the present invention, it is possible to provide a service with high added value for each user by using the mobile terminal. Thereby, a user's willingness to purchase can be improved. Further, by installing the product management program, the product management according to the present invention can be easily realized by a general-purpose computer or the like.

  In the invention described in claim 16, based on a coupon request from the mobile terminal, it is determined whether or not it is necessary to generate a coupon based on pre-stored purchase reservation product information and purchase history information accumulated in advance. It has a coupon generation process.

  According to invention of Claim 16, a suitable coupon can be produced | generated for every user. Thereby, a user's willingness to purchase can be improved.

  According to a seventeenth aspect of the present invention, a total amount is calculated from the purchase reservation product information based on a payment request from the portable terminal, and the amount charged is settled based on the coupon information acquired from the portable terminal. It is characterized by having a settlement process.

  According to the invention described in claim 17, since the settlement can be realized by the portable terminal, congestion at the cash register can be avoided and a service with high added value can be provided.

  ADVANTAGE OF THE INVENTION According to this invention, a high value-added service can be provided with respect to a user, and purchase willingness can be improved.

<Outline of the present invention>
The present invention reads the product identification information attached to the product or package using the mobile terminal, accesses the product related information database of the product management server, the purchase history database, etc. using the communication network of the mobile terminal, To provide a system that can collectively perform browsing from product information to purchase.

  As the product identification information, for example, an identification code including a one-dimensional barcode or a two-dimensional code, or an RFID (Radio Frequency IDentification) represented by an IC tag, an IC chip, or the like can be used.

  In addition, when purchasing a product, the product information to be purchased is obtained by scanning it with a mobile device, and the total amount of the product is settled to advance payment preparation or services based on purchase history (coupons, on-demand Price, etc.).

  Further, as the detailed information of the product, for example, traceability that can trace the history of the location of the manufacturer and the raw material for food or the like can be applied to the present invention. Further, the present invention can be applied in each phase of “information acquisition”, “exchange with store”, and “payment / settlement” of a customer at a sales floor.

  Hereinafter, embodiments in which a product management system, a product management server, a mobile terminal, a product management method, and a product management program according to the present invention are suitably implemented will be described with reference to the drawings.

<Product management system for obtaining detailed product information>
FIG. 1 is a diagram showing a configuration example of a merchandise management system according to the present invention. A product management system 10 illustrated in FIG. 1 is configured to include a mobile terminal 11 that a user personally owns and a product management server 12. The mobile terminal 11 and the product management server 12 are connected in a state where data can be transmitted and received through a communication network 13 typified by the Internet.

  The mobile terminal 11 reads information such as a two-dimensional code or an IC tag attached to the product, and displays the read product information on a display provided in the mobile terminal 11. Here, an example of the product identification information given to the product will be described with reference to the drawings.

  FIG. 2 is a diagram showing an example of a product applied to the present invention. In general, merchandise stores such as supermarkets display merchandise as shown in FIG.

  The user picks up the product he / she is interested in from the displayed products, and confirms the content of the product or the product described in the product label, package, or wrapping paper. Moreover, as for the goods applied to this invention, goods identification information is provided to the label of the goods 21, for example, as shown in FIG.2 (b). As an example of the product identification information, the IC chip 22 is assigned to the product 21-1, and the two-dimensional code is assigned to the product 21-2.

  The portable terminal 11 acquires such identification information, and if the acquired information includes detailed information, outputs the information. Further, when it is desired to acquire detailed information or when detailed information is not included in the product information acquired from the product package, an inquiry is sent to the product management server 12 via the communication network 13. The detailed information of the product is acquired and displayed on the mobile terminal 11.

  In the present embodiment, the mobile terminal 11 is not limited to a mobile phone or the like, and for example, a mobile information terminal such as a PDA (Personal Digital Assistant) may be used. Moreover, although the portable terminal 11 can use the portable terminal which a user owns individually, in this invention, it is not limited to this, For example, using the portable terminal lent in stores, such as a supermarket Also good.

  The product management server 12 stores information such as product detailed information, customer information, and purchase history in various databases (hereinafter referred to as DB (DataBase)). Specifically, the product management server 12 is configured to include a customer DB 14, a product related information DB 15, a product checkout DB 16, a purchase history DB 17, and a privilege DB 18.

  In the customer DB 14, information on users who actually use the product management server 12 is stored in advance. The product related information DB 15 stores product detailed information corresponding to product identification information (product ID, symbol (connection ID)) assigned to a product, a package, or the like. Specifically, product price information, traceability information such as producers, production locations, and origins, product details, product details, etc. that improve users' willingness to purchase such as product specifications, ingredients, and recent sales status of applicable products. Accumulated.

  The merchandise settlement DB 16 is a DB that temporarily stores information on merchandise to be purchased when a user makes a purchase at a supermarket or the like, and is used to generate a total amount at the present time, a coupon, or the like. The purchase history DB 17 stores purchase data accumulated so far for each user. This purchase history data is used for generating coupons, reporting sales at supermarkets, and the like.

  The privilege DB 18 stores privilege information such as coupons that are provided to users who purchase a certain target product or visit the store during a predetermined period.

  With the product management system as described above, it is possible to provide high value-added services to the user and improve purchase motivation.

<Product Management Server 12: Hardware Configuration>
Here, the merchandise management server 12 will be described. The merchandise management server 12 can be controlled by a dedicated device configuration, but generates an execution program that can cause a computer to execute each function. By installing the management program, product management in the present invention can be realized.

  Here, a hardware configuration example of a computer capable of realizing product management according to the present invention will be described with reference to the drawings. FIG. 3 is a diagram illustrating an example of a hardware configuration of the product management server according to the present invention.

  3 includes an input device 31, an output device 32, a drive device 33, an auxiliary storage device 34, a memory device 35, a CPU (Central Processing Unit) 36 that performs various controls, and a network connection device. 37, and these are connected to each other by a system bus B.

  The input device 31 has a pointing device such as a keyboard and a mouse operated by a user, and inputs various operation signals such as execution of a program from the user. The output device 32 has a display for displaying various windows and data necessary for operating the computer main body for performing the processing according to the present invention, and displays the program execution progress and results by the control program of the CPU 36. can do.

  Here, in the present invention, the execution program installed in the computer main body is provided by, for example, the recording medium 38 such as a CD-ROM. The recording medium 38 on which the program is recorded can be set in the drive device 33, and the execution program included in the recording medium 38 is installed in the auxiliary storage device 34 from the recording medium 38 via the drive device 33.

  The auxiliary storage device 34 is a storage means such as a hard disk, and can store an execution program in the present invention, a control program provided in a computer, and the like, and can perform input / output as necessary.

  Based on a control program such as an OS (Operating System) and an execution program read and stored by the memory device 35, the CPU 36 performs various operations and inputs / outputs data to / from each hardware component. Each process in the product management can be realized by controlling the process. Various DB (database) information necessary during the execution of the program can be acquired from the auxiliary storage device 34 and can also be stored.

  The network connection device 37 acquires an execution program from another terminal connected to the communication network by connecting to a communication network or the like, or an execution result obtained by executing the program or an execution in the present invention The program itself can be provided to other terminals.

  The product management in the present invention can be executed by the hardware configuration as described above. In addition, by installing the product management program, detailed information acquisition processing, product purchase reservation processing, coupon acquisition processing, and settlement processing, which will be described later, can be easily performed, and product management according to the present invention can be realized. it can.

<Functional configuration>
Next, functional configurations of the mobile terminal 11 and the product management server 12 will be described with reference to the drawings. Note that the mobile terminal 11 and the product management server 12 mainly explain functions according to the present invention, and normally have voice communication (call) function functions and the like in the mobile terminal.

  FIG. 4 is a diagram illustrating an example of a functional configuration according to the present invention in a mobile terminal. The mobile terminal 11 shown in FIG. 4 includes a reading unit 41, an information acquisition unit 42, a display unit 43, an audio output unit 44, a transmission / reception unit 45, and a storage unit 46.

  As described above, the reading unit 41 reads product information from a two-dimensional code, an IC tag, or the like included in a product or a product package. Specifically, the reading means 41 is provided with a scanner or the like that can read a barcode, and a transmission / reception device corresponding to an IC tag. Further, the information acquisition unit 42 acquires the product information obtained by the reading unit 41, and further generates a request for acquiring the detailed product information from the product management server 12 based on the product information. The generated request content is output to the transmission / reception means 45.

  Furthermore, after the product acquisition information acquired from the product management server 12 by the transmission / reception unit 45 is input and converted into content that can be output to the display unit 43 or the audio output 44 according to the content, the display unit 43 or the audio output unit The information corresponding to 44 is output.

  Further, when purchasing the read product content, the information acquisition unit 42 acquires the total amount from the product management server 12 or acquires a temporary ID. Furthermore, the acquisition of a coupon etc. is also performed. The temporary ID is an ID sent from the product management server 12 when a product scheduled for purchase is registered in the product management server 12.

  The display means 43 is a display or the like provided in the mobile terminal 11 and displays image information, video information, character information, and the like. The audio output means 44 is composed of a speaker or the like and outputs audio information.

  The transmission / reception means 45 transmits / receives data to / from the product management server 12 and other services connected to the communication network 13 via the communication network 13. The storage means 46 is composed of an RFID or the like, and stores information (product list or the like) of a product scheduled for purchase, a temporary ID, or the like.

  Next, a functional configuration example in the product management server 12 will be described. FIG. 5 is a diagram showing an example of a functional configuration according to the present invention in the merchandise management server. The product management server 12 shown in FIG. 5 is configured to include product information generation means 51, coupon generation means 52, settlement means 53, purchase management means 54, transmission / reception means 55, and storage means 56. .

  The product information generation unit 51 inputs a product detail information acquisition request from the portable terminal 11 obtained by the transmission / reception unit 55, refers to the product related information DB 15 based on the product ID or symbol, and extracts the corresponding product information. Do. If extracted, the contents are output to the transmission / reception means 55 for transmission to the requested portable terminal 11.

  Based on the coupon generation request from the mobile terminal 11, the coupon generation unit 52 generates a coupon with reference to the product settlement DB 16, the purchase history DB 17, and the privilege DB 18, and transmits / receives it to the requested mobile terminal 11. It outputs to the means 55.

  When there is a purchase instruction from the mobile terminal 11, the settlement means 53 refers to the product settlement DB 16, calculates the total amount so far, and further settles the amount based on the coupon information obtained from the mobile terminal 11. A billing amount, a list of products to be purchased, and the like are output to the transmission / reception means 55 for transmission to the requested portable terminal 11.

  When sales confirmation information indicating that the user's payment (settlement) has been completed is acquired from the transmission / reception means 55, the information is output to the purchase management means 54. Further, if there is a user who has not yet completed the settlement even after a predetermined condition such as elapse of a certain period of time, another system such as a shoplifting prevention system is used to store the temporary ID stored in the storage means 56 in advance. Output to the transmission / reception means 55 for transmission.

  Further, the purchase management means 54 manages the information of the product that the user plans to purchase, or obtains the current amount or the price information of the product from the product related information DB 15 in response to the purchase reservation request from the user, and if there is a request. Output to the transmitting / receiving means 55 for transmission to the portable terminal 11. At this time, a temporary ID is assigned to the product to be purchased, and the temporary ID is also transmitted to the mobile terminal 11. Moreover, the purchase management means 54 outputs temporary ID and the information regarding the purchase of the product to the product checkout DB 16.

  When the sales confirmation information is acquired, the contents are output to the purchase history DB 17. Further, when the product related information is updated or changed by the transmission / reception unit 55, the purchase management unit 54 updates the contents of the product related information DB 15. For example, when there is a purchased product, processing such as reducing the stock quantity of the product by the corresponding number is performed.

  The transmission / reception means 55 transmits / receives data to / from the mobile terminal 11 and other services connected to the communication network 13 via the communication network 13. In addition, the storage unit 56 stores various information related to the purchase of products.

<DB example>
Next, specific examples of the items of the various DBs described above will be described. FIG. 6 is a diagram showing an example of item contents of various DBs in the present invention. 6, FIG. 6 (a) shows the customer DB 14, FIG. 6 (b) shows the product related information DB 15, FIG. 6 (c) shows the product checkout DB 16, and FIG. 6 (d) shows the purchase history. DB17 is shown, FIG.6 (e) shows privilege DB18.

  First, the customer DB 14 shown in FIG. 6A is information of a user (customer) registered in advance when the embodiment according to the present invention is used. Items include, for example, “customer ID”, “name”, “E-mail address”, “birth date”, and the like. In addition, a user's address, a mobile phone number, and the like may be included.

  In addition, the product-related information DB 15 shown in FIG. 6B stores the specific content of the product, and as items, for example, “ID / symbol”, “product name”, “ “Manufacturer”, “Price”, “Stock quantity”, “Detailed information”, etc. Note that the detailed information includes content information such as video and audio, a download destination address for downloading information from other servers, and the like in addition to character information.

  The product settlement DB 16 shown in FIG. 6C is a DB for temporarily storing products to be purchased. As items, for example, “customer ID”, “temporary ID”, “product name”, “Date”, “Price”, etc.

  Further, the purchase history DB 17 shown in FIG. 6D is a DB for storing history information of products purchased by the user. The items include, for example, “customer ID”, “purchase date”, “purchase amount”. And “purchased product detailed information”.

  Moreover, privilege DB18 shown in FIG.6 (e) is DB for accumulating privilege information, such as a coupon provided with respect to a user applicable to a certain condition, As an item, "name" of privilege, for example, There are “objects” such as objects and people that are the conditions for generating coupons, “privilege contents”, and the like. In addition, such information is managed by a product manager, a provider, and the like for updating.

  Next, a processing procedure for displaying detailed product information on the mobile terminal in the product management system (product management program) based on FIG. 1 will be described.

<Mobile terminal 11: Detailed information acquisition processing procedure>
FIG. 7 is a flowchart of an example showing the detailed information acquisition processing procedure of the mobile terminal for acquiring the detailed information of the product.

  First, an identification code such as a two-dimensional code attached to a product or a product package or an RFID such as an IC tag or an IC chip is read to obtain product information (S01). Next, it is determined whether the read product information includes product detail information (S02). Here, when the detailed product information is included (YES in S02), the detailed information is displayed on the display of the mobile terminal 11 (S03). If the detailed product information is not included (NO in S02), a request for detailed information is made to the product management server 12 based on the acquired product information (S04). Note that in S02, the processing after S04 may be performed even when the preset detailed information desired by the user is not included in the product information.

  Next, the portable terminal 11 acquires information on the result from the product management server 12 (S05). Here, it is assumed that the information to be acquired includes text information or content information such as a moving image and sound. Here, it is determined whether the acquired information is content information such as a moving image or sound (S06). In the case of content information (YES in S06), the content is downloaded according to address information included in the information acquired from the server (S07). Further, the downloaded content is displayed (S08). If the information acquired from the merchandise management server 12 is not content (NO in S06), the character information is displayed on the portable terminal because it is character information (S09). Thereby, the detailed information of goods can be easily acquired using the portable terminal 11.

<Product Management Server 12: Processing Procedure>
Next, a processing procedure in the merchandise management server 12 will be described using a flowchart. FIG. 8 is a flowchart of an example showing a detailed information acquisition processing procedure in the product management server.

  First, product identification information is acquired from the portable terminal 11 (S11). At this time, from the portable terminal 11, the detailed information acquisition request for the product, the portable terminal identification information indicating which portable terminal the request is from, and the like are also acquired at the same time.

Next, the product related information DB 15 is referred to (S12), and it is determined whether there is information about the product in the DB (S13). If there is information (YES in S13), the detailed information and information such as the inventory status of the product are transmitted to the mobile terminal 11 that requested it (S14).
If there is no information (NO in S13), message information for notifying that there is no information is generated (S15), and a message is output to the requested portable terminal 11 (S16).

  Thereby, in Example 1, the detailed information of goods can be acquired easily and rapidly using barcode information, RFID, such as an IC tag and an IC chip, and the like. In addition, the mobile terminal 11 can present detailed information.

<Product purchase>
Next, product purchase of the product management system in the present invention will be described as a second embodiment. In addition, in Example 2, in order to clearly explain the content of the product purchase according to the present invention, a product purchase reservation process for making a product purchase reservation, a coupon acquisition process for acquiring a coupon, and a checkout process for performing accounting, respectively. The configuration will be described separately.

<Example 2-1: Product purchase reservation>
FIG. 9 is a diagram illustrating an example of a product purchase reservation procedure. This process corresponds to a process such as “put in basket” in the current online shopping or the like.

  In FIG. 9, first, a customer ID and product information for identifying a product are transmitted to the product management server 12 in order to make a purchase reservation. The product management server 12 acquires the product price from the product related information DB 15 based on the acquired product identification information. In addition, a temporary ID for temporary registration of the product is generated, and a product ID including the customer ID, the temporary ID, the product name, the date and time of purchase reservation, the price of the product, etc. is stored in the product checkout DB 16. Output. In addition, when receiving a registration completion notification from the product settlement DB 16, the product management server 12 transmits price information such as a product price and / or a total amount and a temporary ID to the mobile terminal 11. The mobile terminal 11 receives the provisionally registered information, and the so-called basket processing ends.

  Here, the product purchase reservation processing procedure in the mobile terminal 11 and the product management server 12 will be described using a flowchart.

<Mobile terminal 11: Product purchase reservation processing procedure>
FIG. 10 is a flowchart of an example for explaining a product purchase reservation processing procedure in the mobile terminal. First, when there is a product to be purchased, the user transmits a purchase reservation request, a customer ID, and product information to be purchased to the product management server 12 (S21). Next, price information and temporary ID are acquired by the merchandise management server 12 (S22). Moreover, the portable terminal 11 displays price information on a display etc. (S23). The mobile terminal 11 stores the acquired temporary ID (S24). Here, it is determined whether to purchase another product (S25). If there is a product to be purchased (YES in S25), the process returns to S21 and the subsequent processing is repeated until the product to be purchased is completed. If there is no product to purchase (NO in S25), the process ends.

<Product Management Server 12: Product Purchase Reservation Processing Procedure>
FIG. 11 is a flowchart of an example for explaining a product purchase reservation processing procedure in the product management server. First, product information for identifying a customer ID and a product is acquired from the mobile terminal 11 (S31). At this time, a purchase reservation request or the like is also acquired from the mobile terminal 11. Next, the product related information DB 15 is referred to based on the acquired product identification information, and the price information of the product is acquired (S32). Next, a temporary ID of a purchase plan related to the acquired product is generated (S33), and stored together with the customer ID and product information in the product settlement DB 16 for temporary registration (S34). At this time, the total amount of products provisionally registered up to now is acquired from the product settlement DB 16.

  Next, the merchandise management server 12 transmits price information including the price information of the merchandise and / or the total price of the merchandise scheduled to be purchased up to now and a temporary ID to the mobile terminal 11 (S35). Thereby, the product purchase reservation process is completed.

<Example 2-2: Coupon>
FIG. 12 is a diagram illustrating an example of coupon acquisition. In FIG. 12, first, a request for acquiring a coupon and a customer ID are transmitted to the product management server 12. The merchandise management server 12 acquires the purchase planned merchandise information from the merchandise settlement DB 16 to the present. Further, the merchandise management server 12 acquires purchase history information of past users from the purchase history DB 17. Furthermore, the management server 12 acquires privilege information from the privilege DB 18.

  Next, the product management server 12 determines whether to generate a coupon based on the purchase planned product information and purchase history information. At this time, it is determined whether or not the coupon is included in the privilege information from the planned purchase product information and purchase history information. There are various types of coupons, for example, purchase history coupons, specific product discount coupons, birthday coupons, and the like.

  Here, the purchase history coupon is, for example, a discount (discount) of a predetermined amount or a predetermined ratio from the total amount of products scheduled to be purchased this time, based on the purchase amount in the purchase history of the user and a preset amount. ) Coupon for performing. Further, the specific product discount coupon is a coupon for discounting a preset amount of product. Also, the birthday coupon is a coupon for discounting the total amount of products scheduled to be purchased this time for users whose birthdays are close or based on the date of birth data stored in the customer DB 14. is there. As other conditions, the number of points may be determined in advance based on the number of purchases, and a coupon may be generated according to the points. In addition, the coupon has an expiration date and the like, and after the coupon is issued, processing such as being usable only for a certain period can be performed.

  The merchandise management server 12 generates a coupon when the above-described conditions are met, and transmits the generated coupon to the mobile terminal 11. Further, if the preset coupon generation condition is not met, a message indicating that is generated and transmitted to the mobile terminal 11.

  Here, the coupon acquisition process procedure in the portable terminal 11 and the merchandise management server 12 will be described using a flowchart.

<Mobile terminal 11: Coupon acquisition processing procedure>
FIG. 13 is a flowchart of an example for explaining a coupon acquisition processing procedure in the mobile terminal. First, the customer ID is transmitted from the portable terminal 11 to the product management server 12 (S41). At this time, a request for acquiring a coupon is also transmitted. Next, a result is acquired from the merchandise management server 12 (S42).

  Here, the mobile terminal 11 determines whether a coupon is included from the acquired result (S43). When the coupon is included (YES in S43), the mobile terminal 11 displays the coupon information (S44) and further accumulates the coupon (S45). Moreover, when there is no coupon (in S43, NO), the portable terminal 11 displays the message which shows that the coupon was not produced | generated by the merchandise management server 12 (S46).

<Product Management Server 12: Coupon Acquisition Processing Procedure>
FIG. 14 is a flowchart of an example for explaining a coupon acquisition processing procedure in the product management server. First, the merchandise management server 12 acquires a customer ID from the mobile terminal 11 (S51). At this time, a coupon request or the like is also acquired from the mobile terminal 11. Next, the product management server 12 acquires purchase planned product information from the product checkout DB 16 (S52). Moreover, the merchandise management server 12 acquires purchase history information from the purchase history DB 17 (S53). Moreover, the merchandise management server 12 acquires privilege information from the privilege DB 18 (S54).

  Next, the product management server 12 checks the purchase planned product information and purchase history information (S55), and determines whether to generate a coupon based on the privilege information (S56). When a coupon is generated (YES in S56), the merchandise management server 12 generates a target coupon (S57), and transmits the generated coupon to the mobile terminal 11 (S58). If the condition for generating a coupon is not met (NO in S56), the merchandise management server 12 generates a message indicating that the coupon has not been generated (S59). At this time, not only a message such as “No coupon”, but also a message that will improve the user's willingness to purchase, such as “If you buy another XX yen, you can get a coupon and it is very profitable.” Can also be generated.

  In addition, the merchandise management server 12 transmits a message to the mobile terminal 11 (S60). Thereby, a coupon acquisition process is completed.

  In Example 2-2, the coupon generation is taken as an example of the content of the service in the present invention. However, the present invention is not limited to this. For example, a travel invitation ticket or a gift of another product is used instead of the coupon. Information or the like may be provided. In addition, this service may be used to provide a user with a specific service such as an on-demand price.

<Example 2-3: Settlement (settlement) processing>
FIG. 15 is a diagram illustrating an example of the settlement process. In FIG. 15, first, the mobile terminal 11 outputs a payment request, a customer ID, and coupon information to the product management server 12. The merchandise management server 12 calculates merchandise information to be purchased and the total amount from the merchandise settlement DB 16 from the acquired customer ID. At this time, the merchandise management server 12 performs a predetermined discount based on the coupon information, and outputs the calculated billed amount to the mobile terminal 11.

  When the mobile terminal 11 confirms the billed amount and makes a payment, the mobile terminal 11 outputs a payment determination request to a net payment system or the like managed by a payment agent company or the like. The online payment system may be a system managed by a credit card company or an electronic money management company in a portable terminal, or may be provided in the product management server 12. In addition, when the mobile terminal 11 receives a notification of completion of settlement (settlement), the settlement process ends.

  On the other hand, when the merchandise management server 12 acquires the sales confirmation information and the customer ID indicating that the settlement is completed from the net settlement system, the merchandise management server 12 accumulates the merchandise and the amount of money purchased by the user in the purchase history DB 17. When registration in the purchase history DB 17 is completed, the accumulated data of the corresponding product in the product checkout DB 16 is deleted. Moreover, the product management server 12 adjusts the number of stocks in the product related information DB 15.

  Further, the product management server 12 assigns a purchased flag or the like to the IC tag attached to the purchased product or package information. In this case, writing is performed by means for writing to an IC tag installed at a store or the like.

  Here, if there is data stored in the product checkout DB even after a certain period of time has elapsed, the product management server 12 transmits the temporary ID of the unpurchased product information to the shoplifting prevention system or the like. Here, the shoplifting prevention system acquires information stored in the IC tag of the product or the storage means of the mobile terminal 11 when passing through a gate installed at the entrance of a supermarket or the like, and purchase data such as a purchase history DB This is a system that prevents shoplifting.

  If an identification code such as a barcode is given as the product identification information, a cash register must be provided to check whether it has already been settled, and it is necessary to pay only by receiving the check there. There is no cash register congestion. In addition, by sending the temporary ID of the merchandise settlement DB 16 to the shoplifting prevention system, by checking the temporary ID of the mobile terminal 11 and receiving the gate, the product that has not been purchased despite the user's intention to purchase. It is possible to easily grasp the information and checkout procedure mistakes.

  Here, the processing procedure in the portable terminal 11 and the product management server 12 will be described using a flowchart.

<Mobile terminal 11: Checkout procedure>
FIG. 16 is an example flowchart for explaining a checkout process procedure in the mobile terminal. First, a payment request, a customer ID, and coupon information are transmitted from the mobile terminal 11 to the product management server 12 (S61). Next, the billing amount is acquired from the merchandise management server 12 (S62), and the billing amount is displayed on the display of the portable terminal 11 (S63).

  Next, it is determined whether payment is to be determined (S64). When payment is to be made (YES in S64), payment information is transmitted (S65). In S65, the configuration shown in FIG. 15 is an online payment system, but when the merchandise management server 12 is provided with a payment system, the merchandise management server 12 transmits the payment system. Next, the portable terminal 11 receives the payment completion notification (S66), and displays the received completion notification (S67).

  In addition, although many methods can be applied as the payment method in the above-described S65, the contents displayed in S67 are different depending on each method. For example, in the present embodiment, electronic money payment or credit card payment is possible, but in the case of electronic money payment, the billing amount is debited by electronic money and the remaining amount is displayed. In the case of credit card settlement, a credit debit notice from the card company is displayed (a credit settlement completion notice, payment details, etc. will be sent from the card company at a later date). Further, the mobile terminal 11 deletes the stored temporary ID.

<Product Management Server 12: Checkout Processing Procedure>
FIG. 17 is a flowchart of an example for explaining a checkout process procedure in the merchandise management server. First, the merchandise management server 12 acquires a customer ID and coupon information from the mobile terminal 11 (S71). At this time, a payment request or the like is also acquired from the mobile terminal 11.

  Next, the merchandise management server 12 generates a billing amount (S72). Here, in order to generate a billing amount, product information scheduled to be purchased is acquired from the product settlement DB 16, and a billing amount is generated based on the coupon information. Next, the merchandise management server 12 transmits the billing amount to the mobile terminal 11 (S73).

  Next, the merchandise management server 12 determines whether the sales confirmation information has been acquired within a predetermined time (S74). When the sales confirmation information is acquired (YES in S74), the purchase information of the product purchased by the user this time is registered in the purchase history DB 17 (S75). Further, the product information of the purchase reservation stored in the product checkout DB 16 is deleted (S76). In addition, inventory information and the like in the product related information DB 15 are updated (S77). As a process after this, when an RFID is attached to a product or a product package, a purchased flag may be set in the RFID.

  If the sales confirmation information cannot be acquired (NO in S74), a temporary ID is transmitted to the shoplifting system or the like (S78) to prevent shoplifting.

  According to the contents of the above-described embodiment, in the present invention, the information that the user wants to acquire can be obtained individually using the mobile terminal 11. Also, there is no “waiting for cashier”. In addition, the mobile terminal 11 can realize purchase reservation, settlement of the total amount of products, issuance of coupons based on purchase history, on-demand price, and payment. Thereby, a user's willingness to purchase can be improved by providing a service with added value.

  In the case of a user who does not have the mobile terminal 11 or a non-payment product by the mobile terminal, payment is made at the cash register. Yes, this can improve the service for users.

  As described above, according to the present invention, it is possible to provide high value-added services to users and improve purchase motivation. Specifically, it is possible to strengthen services for each user. In addition, the burden on the cashier staff can be reduced and the number of personnel can be reduced. Thereby, sales can be improved and a ubiquitous society can be realized.

  The above-described merchandise management server 12 has been described as a single unit in the above-described embodiment. However, the present invention is not limited to this, and for example, a server specialized for each of the above-described embodiments is provided. Alternatively, a plurality of servers corresponding to a plurality of embodiments may be provided.

  The preferred embodiments of the present invention have been described in detail above, but the present invention is not limited to such specific embodiments, and various modifications, within the scope of the gist of the present invention described in the claims, It can be changed.

It is a figure which shows one structural example of the merchandise management system in this invention. It is a figure which shows an example of the goods applied to this invention. FIG. 3 is a diagram illustrating an example of a hardware configuration of the product management server according to the present invention. It is a figure which shows an example of the function structure which concerns on this invention in a portable terminal. It is a figure which shows an example of the function structure which concerns on this invention in a merchandise management server. It is a figure which shows an example of the item content of various DB in this invention. It is a flowchart of an example which shows the detailed information acquisition process procedure of the portable terminal for acquiring the detailed information of goods. It is a flowchart of an example which shows the detailed information acquisition process procedure in a goods management server. It is a figure of an example for demonstrating a goods purchase reservation procedure. It is a flowchart of an example for demonstrating the goods purchase reservation processing procedure in a portable terminal. It is a flowchart of an example for demonstrating the goods purchase reservation processing procedure in a goods management server. It is a figure of an example for demonstrating coupon acquisition. It is a flowchart of an example for demonstrating the coupon acquisition process procedure in a portable terminal. It is a flowchart of an example for demonstrating the coupon acquisition process procedure in a goods management server. It is a figure of an example for demonstrating a payment process. It is a flowchart of an example for demonstrating the payment process procedure in a portable terminal. It is a flowchart of an example for demonstrating the payment process procedure in a goods management server.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Product related information display system 11 Mobile terminal 12 Product management server 13 Communication network 14 Customer DB
15 Product-related information DB
16 Product settlement DB
17 Purchase history DB
18 privilege DB
21 Product 22 IC chip 23 Two-dimensional code 31 Input device 32 Output device 33 Drive device 34 Auxiliary storage device 35 Memory device 36 CPU
37 network connection device 38 recording medium 41 reading means 42 information obtaining means 43 display means 44 audio output means 45 transmission / reception means 46,56 storage means 51 merchandise information generation means 52 coupon generation means 53 settlement means 54 purchase management means 55 transmission / reception means

Claims (17)

In a product management system for displaying product information obtained from a product management server that manages products on a mobile terminal used by a user,
The portable terminal has a reading means for reading product identification information given to each product,
Information acquisition means for making an acquisition request for information to the product management server based on the product identification information obtained by the reading means;
And a display unit for displaying detailed information of the product obtained by the information acquisition unit.   The product management system according to claim 1, wherein the product identification information is information obtained from RFID, barcode, or two-dimensional code information. The product management server includes:
2. A purchase management unit for generating a temporary ID for the product based on a purchase reservation request for the product from the mobile terminal and transmitting the temporary ID to the mobile terminal together with price information of the product. Or the product management system of 2 The product management server includes:
Based on a coupon request from the portable terminal, it has a coupon generation means for determining whether or not it is necessary to generate a coupon based on pre-stored purchase reserved product information and purchase history information. The merchandise management system according to any one of claims 1 to 3. The product management server includes:
Based on the payment request from the mobile terminal, the total amount is calculated from the purchase reservation product information, and further, there is a checkout unit that settles the charge amount based on the coupon information acquired from the mobile terminal. The product management system according to any one of claims 1 to 4. In the product management server that acquires a request from a mobile terminal, extracts information corresponding to the request from information related to a product stored in advance, and transmits the information to the mobile terminal.
A merchandise management server comprising a purchase management means for generating a temporary ID for the merchandise based on a merchandise purchase reservation request from the portable terminal and transmitting the temporary ID to the portable terminal together with price information of the merchandise. .   Based on a coupon request from the portable terminal, it has a coupon generation means for determining whether or not it is necessary to generate a coupon based on pre-stored purchase reserved product information and purchase history information. The merchandise management server according to claim 6.   A payment means for calculating a total amount from the purchase reservation merchandise information based on a payment request from the portable terminal, and a checkout unit for adjusting a billed amount based on coupon information acquired from the portable terminal. Item 6. The product management server according to Item 6 or 7. In a mobile terminal for obtaining detailed information of a desired product from among a plurality of products,
Reading means for reading product identification information from the RFID, barcode, or two-dimensional code information attached to the product;
An information acquisition means for making an information acquisition request to an external server via a communication network based on product identification information obtained by the reading means.   The mobile terminal according to claim 9, wherein the information acquisition unit acquires at least one of product detailed information, price information, and coupon information. In a product management method for acquiring a request from a mobile terminal, extracting information corresponding to the request from information relating to a product stored in advance, and transmitting the information to the mobile terminal,
Generating a temporary ID for the product based on a purchase reservation request for the product from the mobile terminal;
A product management method comprising: a transmission stage for transmitting to the mobile terminal together with price information of the product.   Based on a coupon request from the mobile terminal, a coupon generation stage is provided for determining whether or not a coupon needs to be generated based on pre-stored purchase reservation product information and purchase history information. The product management method according to claim 11.   Based on a payment request from the mobile terminal, a total amount is calculated from the purchase reservation product information, and a checkout stage is included in which the billing amount is settled based on the coupon information acquired from the mobile terminal. The product management method according to claim 11 or 12.   14. A reading step for reading product identification information comprising RFID, barcode, or two-dimensional code information attached to the product using the portable terminal. Item management method according to item. In a product management program for causing a computer to execute a process of acquiring a request from a mobile terminal, extracting information corresponding to the request from information relating to a product stored in advance, and transmitting the information to the mobile terminal.
ID generation processing for generating a temporary ID based on a purchase reservation request for a product from the mobile terminal;
A product management program for causing a computer to execute transmission processing for transmitting to a mobile terminal together with price information of the product.   Based on a coupon request from the mobile terminal, it has a coupon generation process for determining whether or not it is necessary to generate a coupon based on pre-stored purchase reservation product information and purchase history information. The product management program according to claim 15.   It has a checkout process for calculating a total amount from the purchase reservation product information based on a payment request from the mobile terminal and adjusting a billed amount based on the coupon information acquired from the mobile terminal. The product management program according to claim 15 or 16.