JP2020190927A - Multipoint management system, program and method - Google Patents

Abstract

To provide a multipoint management system capable of enhancing incentive to carry around a point card even for a business type involving infrequent visits, while reducing a cost at the time of introducing a point service, such as an initial-development cost, a system maintenance management cost, and a labor cost.SOLUTION: At a regional mainstay store 9, a point card 6 is issued, and at a time of paying for commodities, when, what and how much which visitor has purchased are recorded by reading a bar code attached to the surface of each commodity, inputting a name and a price of the commodity into a POS cash register 70a, and reading identification information on the point card 6. A service providing device 5 and a POS cash register 70b are disposed at a regional store 8, where the point card 6 can be used so that points corresponding to an amount of payment can be given by inputting an amount of money for the payment to the service providing device 5 at the time of payment.SELECTED DRAWING: Figure 2

Description

The present invention relates to a multipoint management system, a program, and a method that enable redemption value information at a regional core store such as a large supermarket store in a region to be issued at a group of peripheral regional stores.

Conventionally, in the retail industry, for the purpose of retaining customers who come to the store, for example, a point card for giving value information such as points and coupons is issued, and the customer presents the point card when purchasing a product. Therefore, it is possible to receive the point service accumulated on the card and to accumulate points (for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2008-83903

However, if one store deploys the above-mentioned point service via its own media or its own point card, the burden of installation and development costs, equipment operation and maintenance management costs, labor costs, etc. will be large. Also, there is a certain limit to the growth of the number of members. From the user's point of view, in industries where the frequency of visits to the store is low, the point at which points can be redeemed is far away and the attractiveness is halved, which reduces the incentive to carry the card.

Therefore, the present invention solves the above-mentioned problems, and is an industry in which the frequency of visits to guest stores is low while reducing the costs for introducing point services such as introduction development costs, system maintenance management, and labor costs. Even so, the purpose is to provide a multi-point management system, program and method that can increase the incentive to carry a loyalty card.

In order to solve the above problems, the present invention is a multipoint management system that enables redemption value information at a redeemable store to be issued at an issuable store other than the redeemable store. At the payment processing device that acquires the information about the purchased product or the service used, calculates the payment amount for the product or service related to the acquired information, and performs the payment processing, and the issueable store, the card identification information is obtained from the card medium. Issuance process that accepts input of payment amount for the service providing device to be acquired and the product purchased or used service at the issueable store provided in the service providing device, and issues predetermined value information according to the input payment amount. It is provided with an issuance history recording unit that records the card identification information and the value information issued by the issuance processing unit as a value information issuance history.

Further, the present invention is a multipoint management method in which value information redeemable at a redeemable store can be issued at an issuable store other than the redeemable store.
(1) At a redeemable store, a payment processing device acquires information on purchased products or services used, calculates the payment amount for the products or services related to the acquired information, and performs payment processing. ,
(2) At the issueable store, the service providing device acquires the card identification information from the card medium, and at the service providing device, the issuing processing department inputs the payment amount for the product purchased at the issuing store or the service used. The issuance processing step of accepting and issuing predetermined value information according to the input payment amount and (3) the issuance history recording unit associates the card identification information with the value information issued by the issuance processing unit to provide value information. Includes issuance history recording step to record as issuance history.

In the above invention, the privilege information related to the value information issued to the product or service related to the payment processing and the card identification information for identifying the value information or the card medium for specifying the privilege information are associated and used as linked information. The service providing device is further provided with a linked information storage unit for storing, and the service providing device acquires card identification information from the card medium at the issueable store, and is available based on the cooperation information linked to the acquired card identification information. The information is output in a selectable manner, and the issuance processing department accepts the input of the payment amount for the product purchased or the service used at the issueable store, and the predetermined value information is determined according to the input payment amount and the selected privilege information. It is preferable to issue.

In the above invention, the service providing device further includes and selects a plurality of types of reader units that acquire card identification information according to a card reading method and a selection unit that selects a plurality of types of reader units according to user operations. It is preferable to acquire the card identification information from the card medium through the reader unit selected through the unit.

In the above invention, the issuance processing unit further accepts the input of information specifying the product purchased or the service used at the issueable store, and the value to be issued according to the privilege information associated with the input product or service. It is preferable to have a function of changing information.

The system and method according to the present invention described above can be realized by executing the program of the present invention described in a predetermined language on a computer. That is, the program of the present invention is installed on a portable terminal device, a smartphone, a wearable terminal, a mobile PC or other information processing terminal, an IC chip of a general-purpose computer such as a personal computer or a server computer, or a memory device, and is executed on a CPU. Therefore, the method according to the present invention can be carried out by constructing a system having each of the above-mentioned functions.

Further, the program of the present invention can be distributed through a communication line, for example, and can be transferred as a package application running on a stand-alone computer by recording on a computer-readable recording medium. Can be done. Specifically, the recording medium can be recorded on various recording media such as a magnetic recording medium such as a flexible disk or a cassette tape, an optical disk such as a CD-ROM or a DVD-ROM, or a RAM card. Then, according to the computer-readable recording medium on which this program is recorded, the above-mentioned system and method can be easily carried out by using a general-purpose computer or a dedicated computer, and the program can be stored, transported, and stored. Installation can be done easily.

As described above, according to the present invention, points issued by core stores in each region such as supermarkets can be issued at surrounding stores, thereby increasing the attractiveness of the point card and increasing the frequency of visits. Even in a small number of industries, it is possible to increase the incentive to carry a point card. To reduce the cost required for introducing, operating, and maintaining point services by charging the stores according to the number of points issued at the surrounding stores and kicking back the collected charges to the core stores. Can be done.

It is explanatory drawing which shows the outline of the area return type point service which concerns on embodiment. It is a conceptual diagram which shows the whole structure of the point management system which concerns on embodiment. It is a perspective view which shows the appearance of the service providing apparatus which concerns on embodiment. It is a block diagram which shows the internal structure of the service providing apparatus which concerns on embodiment. It is a block diagram which shows the internal structure of the store management server and the POS cash register apparatus which concerns on embodiment. It is a block diagram which shows the internal structure of the company point management server which concerns on embodiment. It is a block diagram which shows the data processing between each apparatus in the point management system which concerns on embodiment. It is a flow chart which shows the operation at the time of point redemption in the regional core store 9 which concerns on embodiment. It is a flow chart which shows the operation at the time of giving a point in the regional core store 9 which concerns on embodiment. It is a flow chart which shows the operation in the area store 8 which concerns on embodiment. It is explanatory drawing which shows the screen composition of the service providing apparatus 5 in the point management system which concerns on embodiment.

Hereinafter, embodiments of the multipoint management system according to the present invention will be described in detail with reference to the accompanying drawings. In the present embodiment, a case where the multipoint management system according to the present invention is applied to the regional return type point service will be described as an example. The embodiments shown below exemplify an apparatus or the like for embodying the technical idea of the present invention, and the technical idea of the present invention describes the material, shape, structure, and the like of each component. The arrangement etc. is not specified as the following. The technical idea of the present invention can be modified in various ways within the scope of claims.

(Outline of regional return type point service)
FIG. 1 shows an outline of the regional return type point service according to this embodiment. In this regional return-type point service, the point card 6 issued by the regional core store 9 such as a large supermarket store can be used at the surrounding regional stores 8 as well, so that the point resources can be circulated within the region and the entire region. It increases the merits of. Specifically, the multi-point management system S of the present invention is disseminated in a specific area, and the points that are the value information that can be redeemed at the regional core store 9 are set as the redeemable stores. Regional stores 8 other than redeemable stores can be issued at regional stores 8 as issuable stores. In the present embodiment, platform media 40 such as a website and an e-mail newsletter distribution system are arranged on the Internet as customer attraction and personal promotion media.

The regional core store 9 and the regional store 8 are registered as member stores in the platform media 40, and in addition to the card members of the regional core store 9, the customer Cs registered as a member of the platform media 40 is information such as the smartphone 3. By accessing the platform media 40 with a processing terminal, store information related to regional core stores 9 and regional stores 8 can be viewed, including information about each store, information about points held by each customer, coupons, discounts, etc. Deliver privilege information. For example, through platform media 40, member store information such as leaflets and campaign information of each member store (regional core store 9 and regional store 8) is distributed to all customer Cs, and a platform including card members of the regional core store 9 is distributed. Attract member users of Media 40 to member stores.

At this time, even if the card member of the regional core store 9 does not normally use the regional store 8, the regional store 8 also has the advantage of being able to receive points issued by the regional core store 9, so the regional store 8 is used. Since an incentive is generated, the effect of sending customers to the regional stores 8 can be expected.

In addition, through Platform Media 40, sales promotion postings such as distribution of recommendation information and targeting by issuing coupons and campaigns will be carried out as personal promotions to further increase the effect of attracting customers, and benefits such as coupons, discount service campaigns, and the presentation of extra points. Is provided through the point card 6 when visiting the regional store 8, so that the effect of sending customers to the regional store 8 can also be increased.

(Overall configuration of multipoint management system)
FIG. 2 shows the overall configuration of the multipoint management system S. The multi-point management system S according to the present embodiment provides points that are value information that is issued to the customer Cs who purchases a product or receives a service at the regional core store 9 and can be redeemed at the regional core store 9. It is a system having a function that can be issued at regional stores 8 other than the core store 9. In addition, in this embodiment, "value information" is countable information having added value for the sale of goods or the provision of services, such as points, vouchers, and discount coupons (shopping coupons in this embodiment). , Coupons, and electronic coupon information such as admission tickets are included.

The regional core store 9 is a facility that sells products and provides services, such as a supermarket, a convenience store, and a restaurant. A POS cash register device 70a is arranged, and a clerk Op is in charge of payment work for the cash register, etc. ing. In this regional core store 9, point cards are issued, and at the time of product accounting, the barcode affixed to the surface of each product is read, and the product name and sales of the product related to the purchase are read through this barcode. By inputting the price into the POS cash register device 70a and reading the identification information of the point card 6, it is possible to record which visitor purchased when and at what price. Furthermore, this regional core store 9 issues a coupon called a "shopping ticket" through paper media or electronic data, and when the customer presents this coupon at the time of accounting, an identifier that identifies the coupon is given. By having the POS cash register device 70a read the coded barcode, a discount service based on the amount of the shopping voucher specified by the barcode, a product exchange service, and the like are provided.

On the other hand, the regional store 8 is, for example, a group of stores that provide services such as retail sales and provision of food and drink around the regional core store 9, and the clerk Op is in charge of payment work such as cash register. A service providing device 5 and a POS cash register device 70a are arranged in this regional store 8, and a point card 6 can be used. By inputting a payment price to the service providing device 5 at the time of accounting. , It is possible to give points according to the amount of money.

Then, the multi-point management system S includes a point management server 1 that manages points issued according to the purchase history of each customer at the member stores (regional core store 9 and regional store 8) on the communication network 4. Store management servers 2 that provide payment processing services to regional core stores 9 are distributed. In the present embodiment, the server is a single device, but the present invention is not limited to this, and a server device may be provided for each function to be configured by a plurality of server devices.

Further, in the multi-point management system S, the POS cash register device 70a is provided in the regional core store 9, and the visitor owns a point card 6 in which the points issued by the regional core store 9 can be used. The point card 6 is a card that can be read by a barcode reader 7a or a magnetic card reader 7b provided in the POS cash register device 70a, and the points are recorded by the point management server 1 through the store management server 2 and managed / operated. Has been done. Further, data can be exchanged between the point card 6 and the service providing device 5 installed in the regional store 8, and in the present embodiment, the identification information of the card is coded on the surface of the card medium. The converted bar code is printed, and the identification information of the card can be acquired on the service providing device 5 side by reading the bar code with the bar code reader of the service providing device 5. Data may be exchanged between the point card 6 and the service providing device 5 by short-range wireless communication such as NFC (Near field communication).

The communication network 4 is constructed by connecting various communication lines (telephone line, ISDN line, ADSL line, public line such as optical line, dedicated line, wireless communication network) to each other using the communication protocol TCP / IP. It is a decentralized communication network, and this communication network includes various IP networks in addition to an intranet (internal network) by 10BASE-T, 100BASE-TX, etc., a home network LAN, and so on. Further, the communication network 4 can be connected via a wired connection or Wifi communication. For example, a terminal capable of wireless communication with a Wifi router or a wireless LAN router installed in a store as an access point. Devices can be connected.

The point management server 1 is connected to the store management server 2 of the regional core store 9 and the service providing device 5 of the regional store 8, and data linkage is performed to extend the point service provided by the regional core store 9 to the surrounding regional stores 8. It is a server device to perform, and can be configured by a server group including a plurality of devices having distributed functions such as a Web server, an application server, and a database server. The POS cash register device 70a can be connected to the point management server 1 through the store management server 2.
In addition, this point management server 1 also has a Web server function as a platform media for deploying point services on the Web and a mail magazine distribution function, and this Web server function is used for point cards, member store information, and so on. It is a web server that manages and operates websites that provide information on franchise sales promotion, and websites composed of HTML (Hyper Text Markup Language) files and image files using document systems such as WWW (World Wide Web). Send information such as e-mail newsletters.

The information distribution function of the point management server 1 is realized by a server computer or software having the function, and distributes a website, an electronic coupon, or the like through a communication network in response to a request from client software such as a Web browser. In addition, this point management server 1 information distribution function also has a function of issuing points and collecting the usage status of the points. In the present embodiment, the information about the points is distributed to the bar by a dedicated application or browser software. It can be presented by accessing the URL of the code.

The store management server 2 is, for example, a server device that supports product management, price setting management, sales sales management, and other accounting processing in the regional core store 9, and is a POS cash register device 70a installed in the regional core store 9. It is connected and collects the sales record of products and the usage history of point cards at the regional core stores 9 from the data transmission means built in the POS cash register device 70a through the communication network.

The POS cash register device 70a installed in the regional core store 9 is, for example, a general-purpose register device, and has a function of optically reading the price of a product, calculating a payment price of a user, and managing money. It also has a point card reading function. Specifically, a contact-type or non-contact-type card reader that reads the card ID (first identifier of the present invention) of the card from the point card 6 or the like is connected to the POS cash register device 70a, and the point card. It functions as a point-giving means for issuing points to 6th grade. The POS cash register device 70a has a function of associating the card ID read by the POS cash register device 70a with the information of the product related to the purchase and transmitting the information to the store management server 2 through the communication network 4, and is printed on a paper medium. A barcode reader 7a that reads shopping ticket information (coupon ID, etc.) is connected, and according to the read shopping ticket information, it provides its own discount service, product exchange service, admission service, and the like.

On the other hand, the general-purpose cash register device 70b installed in the regional store 8 is not a device directly involved in the multi-point management system S, but a device having a function of simply performing accounting / settlement processing in each store, and is a device having a function of performing accounting / settlement processing in each store. It may be provided with functions for original accounting / settlement processing and point service regardless of the system S. The clerk Op of the regional store 8 manually inputs the accounting / settlement amount calculated by the general-purpose cash register device 70b into the service providing device 5, so that the accounting processing at the regional store 8 and this multi-point can be performed through the service providing device 5. Link with the regional return type point service by the management system S.

The service providing device 5 installed in the regional store 8 acquires card identification information from the point card 6, inquires of the point management server 1 for point information and privilege information based on the acquired card identification information, and inputs the information. It is a dedicated device that executes the point awarding process according to the payment price. The service providing device 5 is arranged at a position where both the customer Cs and the clerk Op can operate, such as beside the POS cash register device 70a, and is connected to the communication network 4 via a wireless LAN, a wire, or the like.

The point card 6 is a card medium possessed by the user Cs and for accumulating points, and is a card that can be used in the regional core store 9 and the regional store 8 in the present embodiment. A card ID, which is unique to the card and is identification information for identifying the card, is recorded in the point card 6. As a method of recording this card ID, a barcode 6a in which the card ID is encoded can be printed on the surface of the medium, or data can be read and written by non-contact communication like an IC chip or RFID in addition to a magnetic part. It is possible to provide a recording unit that can be used.

(Internal configuration of each device)
Next, the internal configuration of each device will be described. FIG. 3 is a perspective view showing the appearance of the service providing device 5 according to the present embodiment, and FIG. 4 is a block diagram showing the internal structure of the service providing device 5 according to the present embodiment. The term "module" used in the description refers to a functional unit composed of hardware such as a device or device, software having the function, or a combination thereof, for achieving a predetermined operation. ..

(1) Configuration of Service Providing Device 5 FIGS. 3 and 4 show the appearance and internal configuration of the service providing device 5 according to the present embodiment. The service providing device 5 mainly acquires the card identification information of the point card 6, and also displays the point information based on the acquired card identification information and privilege information (campaign, coupon, and other member store sales promotion information) on the touch panel 51c. It is a device, and also has a function of accepting the input of the settlement amount entered at the time of accounting and giving points according to the entered settlement amount.

The service providing device 5 is provided with a barcode reader unit 515 as a reading means for acquiring identification information such as a card ID by reading a barcode 6a displayed on the surface of the point card 6. Further, the service providing device 5 includes a touch panel 51c that displays the number of points associated with the card ID and privilege information.

As shown in FIG. 3, the specific configuration of such a service providing device 5 is a housing having a reading space 5d having a predetermined volume into which the point card 6 can be inserted, and the main body 5a having a touch panel 51c on the upper surface. The support portion 5b that supports the main body 5a horizontally and at a predetermined height position, and the flat plate-shaped base portion 5c that is horizontally arranged below the main body 5a so as to hold the support portion 5b vertically. It is composed. A barcode reader 515 is held downward on the lower surface of the main body 5a, that is, on the upper portion of the reading space 5d so as to face the barcode 6a of the point card 6 inserted inside the reading space 5d.

In the present embodiment, for example, the bar code reader unit 515 irradiates the bar code on the card medium by reciprocating and projecting the laser light, and the CCD sensor receives the reflected light of the bar code. It is a reader device that reads information. The barcode reader unit 515 receives the reflected light reflected from the barcode with a condenser lens, converts the received reflected light into an electric signal, and the electric signal converted by the CCD sensor is a control unit such as a CPU. Processed by and converted to digital data. A touch panel 51c is arranged on the upper surface of the main body 5a to display an operation guide for the user, a balance of points, privilege information, etc., and accept user operations such as selecting privilege information to be used.
Further, the service providing device 5 is connected to various reader devices having a reading method different from that of the barcode reader. In the example shown in FIG. 3, the magnetic reader 516 is connected via the USB cable 516a. As another reader device, for example, a reader device for reading information from an RF tag or the like on the point card 6 side by non-contact communication such as NFC can be connected.

As an internal configuration, as shown in FIG. 4, the service providing device 5 includes a control unit 524, a communication interface 521, a memory 523, an input interface 513, and an output interface 512.

The communication interface 521 is a communication interface for performing data communication, and has a function of non-contact communication by wireless or the like and contact (wired) communication by a cable, an adapter means or the like. Further, the communication interface 521 may be provided with a function for performing short-range communication such as NFC, Wifi (registered trademark), Bluetooth (registered trademark), etc., so that the identifier of the point card 6 can be acquired and received in a non-contact manner. .. In the present embodiment, the communication interface 521 receives the point information and privilege information related to the point card 6 from the store management server 2, and also operates on the read barcode information and the privilege information displayed based on the barcode. The information is transmitted to the store management server 2.

The memory 523 is a storage device that stores firmware, an OS (Operating System), an application, other data, and the like. The input interface 513 is a device for inputting user operations such as the touch sensor 513a of the touch panel 51c, and the output interface 512 is a device for outputting video and audio such as a display unit 512a and a speaker which are displays.

The control unit 524 is an operation composed of a processor such as a CPU or DSP (Digital Signal Processor), memory, hardware such as other electronic circuits, software such as a program having the function, or a combination thereof. It is a module, and various functional modules are virtually constructed by reading and executing a program as appropriate, and various processes are executed by each constructed functional module. In the present embodiment, the value information management unit 524a and the drive control unit 524b are virtually constructed in the control unit 524.

The value information management unit 524a controls the entire function of inquiring information about points to the point management server 1 and displaying a response (such as the balance of points and privilege information associated with points) on the display unit 512a. For example, data is sent and received to and from the store management server 2, and the point balance and privilege information are displayed on the display unit 512a based on the information received from the store management server 2. Specifically, the value information management unit 524a acquires card identification information from the point card 6 at the regional store 8 which is an issueable store, and can use it based on the cooperation information linked to the acquired card identification information. Outputs special privilege information in a selectable manner.

Further, the value information management unit 524a has an issue processing unit 524c and an issue history recording unit 524d. The issuance processing unit 524c accepts the input of the payment amount for the product purchased or the service used at the regional store 8 through the input interface 513, and issues a predetermined point according to the input payment amount and the selected privilege information. It is a module. The issue history recording unit 524d is a module that associates the card identification information with the points issued by the issue processing unit 524c and records it as a value information issuance history. The value information issuance history is stored in the memory 523 and is also stored in the memory 523. It is transmitted to the point management server 1 through the communication interface 521 and stored in the cooperation information database 132 through the service providing device control unit 122 of the point management server 1.

In addition, the issuance processing unit 524c further accepts the input of information identifying the product purchased or the service used at the regional store 8 which is the issueable store, and responds to the privilege information associated with the input product or service. , Has a function to change the number of points to be issued. More specifically, the card ID is associated with the cooperation information in the point management server 1, and when the point card is specified by the card identification information, the cooperation information associated with the point card is read out. The point information and privilege information included in the cooperation information are extracted, and these cooperation information are returned to the issuing processing unit 524c of the service providing device 5.

Based on this cooperation information, the service providing device 5 displays the point balance accumulated in the point card, and the available privilege information associated with the points is selectively displayed on the display unit 512a. .. This available privilege information is a coupon or discount service that can be used according to the attributes of the regional store 8 and the attributes of the products purchased or the services provided at the regional store 8, and the user can use the regional core store. It can be used when the conditions such as the type of the product or service purchased at the regional store 8 are met among the benefits given to each user in association with the product / service purchased in 9. The available benefits are consumed based on the user's selection operation input through the touch panel 51c. Examples of the consumption form of this privilege include a discount service at the regional store 8 and an increase in the number of points to be presented.

The drive control unit 524b is a module that controls the operation of each function in the service providing device 5, and has a function of driving various reader devices and acquiring a card identifier recorded on the point card 6. Specifically, the drive control unit 524b has a leader selection unit 524e. More specifically, the service providing device 5 is provided with a plurality of types of reading means for acquiring identification information such as a card ID recorded on the point card 6, and the reader selection unit 524e is provided with a plurality of types of reading means (magnetic). It is a module that selects a reader 516, a barcode reader unit 515, and a non-contact wireless communication unit 517) according to a user operation, and the value information management unit 524a points through a reading means selected through the reader selection unit 524e. The card identification information is acquired from the card 6.

(2) Internal Configuration of Store Management Server 2 and POS Cash Register Device 70a Next, the configuration of the store management server 2 and POS cash register device 70a installed in the regional core store 9 will be described. FIG. 5 shows the internal configuration of the POS cash register device 70a and the store management server 2 according to the present embodiment.

The POS cash register device 70a is connected to the store management server 2 through the communication network 4, and in addition to payment processing and point processing for customers in the POS cash register device 70a, processing related to coupons such as shopping tickets is performed with the store management server 2. It is executed by cooperation. The store management server 2 may be installed inside the regional core store 9 or may be installed outside the wings and the regional core store 9.

As shown in FIG. 5, the store management server 2 includes a communication interface 21, a control unit 22, an in-house card information database 23, a product information database 24, and an accounting information database 25.

The communication interface 21 is a communication interface that transmits / receives data to / from the POS cash register device 70a and other server devices through the communication network 4. Through this communication interface 21, for example, information on a card ID related to payment and purchased products is acquired from the POS cash register device 70a, and these information is transmitted to another server device, or point information is returned to the POS cash register device 75. To do.

The control unit 22 is a processor such as a CPU (Central Processing Unit.) Or a DSP (Digital Signal Processor), memory, hardware such as other electronic circuits, software such as a program having the function, or a combination thereof. It is an arithmetic module composed of such as, and various functional modules are virtually constructed by reading and executing a program as appropriate, and various processes such as operation control of each part are performed by each constructed functional module. .. Then, in the present embodiment, the accounting processing unit 221 and the point processing unit 222 are constructed.

The accounting processing unit 221 aggregates the payment processing executed in the POS cash register device 70a, accumulates it in the accounting information database 25 as accounting information which is the history of the payment processing, and stores the usage history of each customer's points in the company's card information database. It is a module that accumulates in 23. In addition, the batch processing executed after the store is closed on a daily basis is also executed by the accounting processing unit 221. In this batch processing, the settlement processing executed on that day is totaled, the sales performance, sales, and the usage history of coupons such as shopping vouchers on that day are totaled, and the accounting information is accumulated in the accounting information database 25.

The point processing unit 222 is a module that executes processing related to issuing and using points. When customers use points when making payments for product purchases, they add points according to the purchase price to the point balance linked to the card ID stored in the company's card information database 23. The number of points used is subtracted from the point balance accumulated in the company's card information database 23. Further, as shown in FIG. 2B, the point processing unit 222 includes a redemption processing unit 222a, a cooperation information management unit 222b, and a purchase history analysis unit 222c as modules that cooperate with the external point card service. There is.

The redemption processing unit 222a makes an inquiry to the store management server 2 based on the point card identification information D5 of the point card or the shopping ticket read by the POS cash register device 70a, and the card of the external point card linked to the point card. It is a module to acquire an ID. When the read barcode is a shopping ticket, the identifier of the wide area point card read on the service providing device 5 side is associated with the shopping ticket barcode. The associated data is fed back to the point management server 1 side, recorded through the database management unit 126, and passed to the multipoint cooperation processing unit 123 as point information D71 and privilege information D72. Here, as shown in FIG. 7, the card ID is acquired from the POS cash register device 70a as point card identification information D5 such as a barcode. The acquired card ID is input to the cooperation information management unit 222b and the purchase history analysis unit 222c. The external point card refers to a point card other than the point card, and is a wide area point card in the present embodiment.

The cooperation information management unit 222b identifies the privilege information regarding the points issued for the goods or services related to the payment processing by the payment processing unit 72a or the accounting processing unit 221 and the card medium for specifying the point information or the privilege information. It is a module that associates with the card identification information to be generated, generates it as linkage information, and stores it in the linkage information storage unit. In the present embodiment, the linkage information storage unit is the cooperation information database 132 provided in the point management server 1, and the cooperation information management unit 222b is generated by the cooperation information management unit 222b via the multipoint cooperation processing unit 123. The cooperation information is stored in the cooperation information database 132.

When issuing points for a product or service related to payment processing by the payment processing unit 72a or the accounting processing unit 221, the purchase history analysis unit 222c sets a privilege generation requirement table based on the attributes of the product or service related to payment processing. If the product or service related to the payment process meets the privilege generation requirements listed in the privilege generation requirement table, the corresponding privilege, for example, a coupon or discount voucher is issued, and information on the issued privilege is provided as privilege information. Is sent to the cooperation information management unit 222b. The cooperation information management unit 222b generates the cooperation information by associating the privilege information sent from the purchase history analysis unit 222c with the points issued for the product or service related to the payment processing. The above-mentioned information on the privilege includes the name of the privilege, the privilege ID, the expiration date, the privilege application condition, and the privilege application condition includes the store attribute where the privilege can be used, the target product / service, and the like.

The in-house card information database 23 includes, in addition to the card ID of the issued point card, a customer ID that identifies the user of the card, purchase history information of the user (purchased product, store information, payment amount, payment date and time, etc.). Associate information about customers such as point information (point balance, point usage history, etc.), personal information of the customer (name, address, phone number, email address, gender, age, etc.), and information about issued benefits. It is a database to accumulate. The product information database 24 is a database device for accumulating information on products handled in a store, and the product information includes a product name, a product code, a product attribute, a selling price, and the like of each product. In addition, the product information database 24 also stores a privilege generation requirement table for issuing benefits such as coupons such as shopping tickets and discount coupons. The information about this coupon includes the service name, coupon code, coupon attribute, discount price, etc. of each coupon. The discount price of this coupon is set to a negative value, and when the coupon is used in accounting, the payment amount will be deducted.

Table 1 shows an example of the privilege generation requirement table. This privilege generation requirement table shows the privilege ID, name, type, privilege generation requirement, and when a privilege related to a specific product / service or product group / service group is planned, such as a new product promotion campaign of a specific company. This is to add the privilege application conditions, which is referred to based on the attributes of the product or service related to payment processing when issuing points, and the product or service related to payment processing is listed in the privilege generation requirement table. When the condition is satisfied, the corresponding privilege, for example, a coupon or a discount ticket is issued, and the information regarding the issued privilege is sent to the cooperation information management unit 222b as privilege information.

In the example of Table 1, the privilege IDD00001 is registered as a sales promotion campaign for the sprout movie reel of company A, and the content of this privilege is a discount service when the type comes to a member store, and the privilege generation requirement is company A. If you purchase a new brand of beer within the expiration date, 10 points will be given for each beer, and if you visit the specified restaurant area 8 within the applicable period, a discount service of the specified amount will be given for every 100 points accumulated. Can receive. As another example, if you purchase a drink from company B for a bad price, you will be given twice as many points as usual when you visit a sports gym-based regional store 8, or you can buy bread from company C. When purchasing at a regional core store 9, a gift of a product may be given when visiting a predetermined general store.

In the case of discounts or product gifts at the regional store 8, the discounted amount and the price of the product will be borne by the regional store 8, but only the points will be presented at the regional store 8 side, such as doubling the points granted. When it is a privilege to be given, the presented points are recorded as the value information issuance history by the issuance history recording unit 524d, and based on the recorded value information issuance history, the donated points are charged for the regional stores. Occurs in 8, the multi-point management system S collects the price for points from the regional store 8, and the collected price is paid to the regional core store 9 after deducting fees and the like.

The accounting information database 25 is a database device that records the history of payment processing in the entire store, and in the accounting processing executed by the POS cash register device 70a, the payment processing execution date, purchased products, payment amount, coupon usage history, and purchase. Information about the person is accumulated. The information about the purchaser includes the customer ID when a point card or the like is presented at the time of payment and the purchaser can be identified, and information such as age and gender that can be obtained at the time of payment when the purchaser cannot be specified. be able to.

On the other hand, the POS cash register device 70a acquires information (product code, product name, price) about the product purchased by the customer (customer), calculates the payment amount for the product related to the acquired information, and performs payment processing. It is a payment processing device, and in the present embodiment, it includes a communication interface 71, a control unit 72, a memory 73, and an operation key 74.

The communication interface 71 is a communication interface that transmits / receives data to / from the store management server 2 through the communication network 4. The scanners 7a and 7b are reader / writer devices having a function of acquiring identification information, and in the present embodiment, a contact-type or non-contact-type device that reads a card ID from the point card 6 is used. The bar code reader 7a is a reading device that optically reads the bar code of the product bar code or the shopping ticket output on the paper medium, or the bar code of the shopping ticket displayed on the display unit 512a of the service providing device 5. Is transmitted to the control unit 72.

The memory 73 is a memory device that records the product code in association with the product name, price, etc., and stores the service content based on the information of the electronic coupon. The control unit 72 is an arithmetic processing unit such as a CPU that performs payment of products and controls the entire device. In the present embodiment, the selling price is displayed on the screen based on the read product code to perform payment processing. Or execute processing such as discount based on the information of the electronic coupon. Further, the control unit 72 functions as an information connecting means for associating the coupon ID for identifying the electronic coupon read by the scanners 7a and 7b with the card ID read by the scanners 7a and 7b and transmitting the card ID to the communication network 4. have.

The control unit 72 is an arithmetic processing unit such as a CPU, and various functional modules are virtually constructed by executing an OS (Operating System: basic software) stored in a memory 73, firmware, or the like. .. In the present embodiment, the control unit 72 is constructed with a settlement processing unit 72a and a point processing unit 72b. The point processing unit 72b acquires value information such as a shopping ticket barcode displayed on the touch panel of the service providing device 5, and according to the amount of the acquired shopping ticket (value of the value information), for example, the shopping ticket It functions as a redemption processing unit that changes the payment amount in the settlement processing by discounting according to the amount. On the other hand, the payment processing unit 72a is a module that calculates the payment amount by adding up the amounts of the products purchased by the customer and executes the payment processing. In the present embodiment, the payment amount changed by the point processing unit 72b is used. While executing the payment process, the first identification information (point card ID) that identifies the point card is associated with the payment process in the POS cash register device or the change history of the payment amount (shopping ticket usage history) by the point processing unit 72b. It functions as a payment history recording unit that records as payment history. This settlement history is temporarily stored in the memory 73, sent to the accounting processing unit 221 or the point processing unit 222 of the store management server 2 periodically or as needed, aggregated, and stored in the accounting information database 25 as accounting information. Accumulate.

(3) Internal Configuration of Point Management Server 1 Next, the point management server 1 will be described. 6 and 7 show the internal configuration of the point management server 1 and the relationship with the store management server 2. The point management server 1 includes a control unit 12, a storage unit 13, and a communication interface 11.

The storage unit 13 is a database group for accumulating each data, and in the present embodiment, the storage unit 13 includes a code information database 131, a cooperation information database 132, a customer information database 133, and a terminal information database 134. Each of these databases has a relationship with each other, and information can be shared by synchronous processing.

The customer information database 133 is a database that stores a customer ID that identifies a user and a card usage history as information about a point card user, and the customer ID includes purchase history information, personal information, and points of the customer. Information and used coupon information (coupon ID) and the like are associated and accumulated. The cooperation information database 132 is a database that stores cooperation information that associates the point card with the privilege information, associates the card identifier of the point card with the privilege ID of the privilege information, and links the customer information to these combinations. The relation to attach is set. The code information database 131 is a database that stores coded information such as barcodes, and stores information on codes that identify various cards and information on shopping vouchers and other electronic coupons. The terminal information database 134 is a database that stores information about the service providing device 5 installed in each store, and includes the store name, the type of the store, the location of the store, the telephone number, etc. in the identification information that identifies the service providing device 5. Store information, etc. are associated and accumulated.

The communication interface 11 of the point management server 1 is a communication interface for transmitting and receiving data to and from the service providing device 5 and other servers through the communication network 4. Through this communication interface 11, for example, information on a point card (card identifier, card type, etc.) can be acquired from the POS cash register device 70a, the store management server 2, and the service providing device 5, or code information read by the service providing device 5. Or get information about the customer from the store management server 2.

The control unit 12 is an arithmetic module composed of a processor such as a CPU or DSP, a memory, hardware such as other electronic circuits, software such as a program having the function, or a combination thereof, and is a program. Various functional modules are virtually constructed by appropriately reading and executing the above, and various processes for operation control and user operation of each part are performed by the constructed functional modules. In the present embodiment, the control unit 12 includes a scan data analysis unit 121, a service providing device control unit 122, a multipoint cooperation processing unit 123, a real-time processing unit 124, a terminal information management unit 125, and a database management unit. 126 and are constructed.

The scan data analysis unit 121 is a module that acquires and analyzes the scan data D1 read by the service providing device 5, and decrypts the encrypted text characters into plain text by analyzing the scan data D1 and multi-uses it. Input to the point linkage processing unit 123. The service providing device control unit 122 is a module that controls the operation of the service providing device 5, and is an image that receives operation data in the service providing device 5, for example, a point processing request D2, or displays it on the touch panel 51c of the service providing device 5. The operation screen display data D3 and the like are transmitted. As the operation screen display data D3, for example, as shown in FIG. 11, an input box D31 for inputting an accounting amount, a numeric keypad D34 for displaying a presentation point D32 which is a point to be given, or inputting an accounting amount, and a final keypad D34. The confirmation button D33 includes a window W1 to be displayed. Further, the operation screen display data D3 includes a leaflet for member store sales promotion, coupon information, a window in which a selection button for selecting available privilege information is displayed, and the like.

The multi-point cooperation processing unit 123 is a module that calls the privilege information associated with the point card from the information of the point card read by the service providing device 5 and executes the process of associating both information with the privilege information. It includes an extraction unit 123a and a value information usage history management unit 123b. The privilege information extraction unit 123a extracts card information D61 such as the card ID, card type, and issuer of the read card from the character string analyzed by the scan data analysis unit 121, and based on the card information D61. It is a module that searches the cooperation information database 132 and acquires and extracts the privilege information D72 related to the read card, and the extracted extraction result is passed to the real-time processing unit 124.

On the other hand, the value information usage history management unit 123b is a module that registers the value information issuance history D62, which is the history information in which the user has used points and benefits, in the storage unit 13 together with the card information D61. Further, when the user requests the use of benefits or redemption of points, the value information usage history management unit 123b informs the code information database 131 or the store management server 2 based on the card information D61 related to the use. It also has a function of inquiring information about the privilege to be used and the balance of points and displaying the acquired privilege information D72 on the service providing device 5 through the service providing device control unit 122.

The real-time processing unit 124 is a module that executes processing that requires immediacy, such as display of sales promotion information and privilege information, privilege usage processing, point redemption processing, etc., and points through the point processing unit 222. We accept inquiries about balances and privilege information, use of benefits, and redemption of points.

The terminal information management unit 125 is a module that manages the service providing device 5 to be managed by the point management server 1, and responds to the terminal registration request D4 requesting the registration of the terminal ID in the terminal information database 134. And individual authentication information is linked and registered in the database, and security management is executed based on these terminal information.

The database management unit 126 is a module that searches each database and updates the value of the specified database in response to a search request from each module. The database management unit 126 also manages the access authority to each database of the accessor, and also has a function of restricting the access according to the authority of the accessor.

In addition, the multipoint linkage processing unit 123 also includes a batch processing system module, and this batch processing system module can be used once a day, for example, at a fixed time after the store is closed, to aggregate payment processing for the day. , Point grant processing, etc. are executed together. For example, when the number of points to be granted calculated in batch processing is transmitted from the store management server 2 side as grant processing information, the number of points associated with the card ID of the point card (the second identification information) is increased. Therefore, the value of the point balance recorded in the cooperation information database 132 is changed based on the above usage history (value information issuance history).

(Multi-point management method)
By operating the multipoint management system S having the above configuration, the multipoint management method of the present invention can be implemented. 8 and 9 show the operation in the regional core store 9, and FIG. 10 shows the operation in the regional store 8.

First, the operation in the regional core store 9 will be described. At the cash register corner of the regional core store 9, the clerk Op scans the product code attached to the product that the customer is trying to purchase using the barcode reader 7a of the POS cash register device 70a, as shown in FIG. Then, the settlement price is calculated (S101). Along with the calculation of the settlement price, the customer Cs presents the point card 6 to the clerk Op at the time of accounting processing, and the store staff presents the point card 6 presented by the customer Cs to the barcode reader 7a of the POS cash register device 70a or Scan with a magnetic card reader 7b (S102).

The scanned card identifier of the point card 6 is transmitted to the point management server 1, and an inquiry such as the point balance is executed (S103). In response to this inquiry, the point management server 1 refers to the storage unit 13 and performs the inquiry. Answer the balance of points associated with the card identifier (S301). In response to this answer, the point balance acquired by the POS cash register device 75 is displayed (S104).

More specifically, as shown in FIG. 7, the read point card identification information D5 such as the barcode data scanned by the POS cash register device 70a is transmitted to the point management server 1 through the store management server 2, and the point management server. The cooperation information database 132 is searched for the point card 6 on one side. Based on this search result, the point balance of the point card is returned to the POS cash register device 70a (S301). Upon receiving the reply of the point balance, the point balance returned from the point management server 1 side is displayed on the POS cash register device 75 of the regional core store 9 (S104). In response to this display instruction, the POS cash register device 70a of the regional core store 9 displays the balance of the points on the touch panel 51c (S104). When displaying the point balance on the touch panel 51c, an inquiry as to whether or not to redeem the accumulated points for payment is also displayed (S105).

When the customer chooses to use the points, that is, redeem the accumulated points and use them for the current payment (“Y] in S105), the touch panel 51c of the service providing device 5 is used for the customer. The point redemption transaction for the specified number of points (amount) is executed on the store management server 2 side (S201) in response to the input operation of the customer (S106). The point redemption data is transmitted to the point management server 1 side, and upon receiving this point redemption data, the used point deduction process is executed on the point management server 1 side (S302). The point redemption transaction in step S201 is executed. After that, the settlement process in which the input points are discounted is executed in the regional core store 9 (S107).

If the customer Cs does not wish to use the points of another company in step S105 described above (“N” in S105), a normal settlement process is performed (S109). In the normal payment process in step S109, points are automatically given to the point card according to the payment amount. After these payment processes are completed, information on purchased products / services and payment history are transmitted to the store management server 2 (S108), and the purchased product information and payment history are recorded on the store management server 2 (S202).

Next, the process for awarding points will be described. As shown in FIG. 9, the points are collectively calculated on the day of the sales totaling process, which is periodically performed as a batch process, such as after the regional core store 9 is closed (S401). Specifically, when totaling sales after the regional core store 9 is closed, the purchase history is totaled for each point card, that is, for each card ID, and the number of points to be awarded according to the purchase amount is calculated (S501). The addition process is executed for the corresponding card ID for the number of points (S502).

After this point awarding process, the purchase history is analyzed (S503). Specifically, when the sales aggregation process is executed as a batch process by the settlement processing unit 72a or the accounting processing unit 221, the purchase history analysis unit 222c requests the goods or services related to each settlement process included in the sales aggregation. For the points issued in the above, refer to the privilege generation requirement table based on the attributes of the product or service related to payment processing, and when the product or service related to payment processing meets the privilege generation requirement described in the privilege generation requirement table. , The corresponding privilege, for example, a coupon or a discount coupon is issued, and information on the issued privilege is generated as privilege information (S504). The cooperation information management unit 222b associates the privilege information generated by the purchase history analysis unit 222c with the card identification information that identifies the card medium, generates them as linkage information, and stores them in the cooperation information database 132.

After that, the disclosure information on the website or the like is updated in response to the execution of the point addition process on the point management server 1 side and the generation of the cooperation information including the privilege information (S505).

Next, the procedure at the time of settlement at the regional store 8 will be described. FIG. 10 shows a procedure at the time of settlement at the regional store 8 of the system according to the present embodiment.
First, the payment amount is input (S601). Specifically, the general-purpose cash register device 70b installed in the regional store 8 performs accounting / settlement processing, and the clerk Op of the regional store 8 transfers the accounting / settlement amount calculated by the general-purpose cash register device 70b to the service providing device 5. Enter manually. Next, the selection of the reading type (card type) is requested (S602), and the scan is executed with the selected type according to the card type selection operation by the user (S603). More specifically, the service providing device 5 is provided with a plurality of types of reading means for acquiring identification information such as a card ID recorded on the point card 6, and the reader selection unit 524e is provided with a plurality of types of reading means (magnetic). The user is requested to select the reader 516, the barcode reader unit 515, and the non-contact wireless communication unit 517). In response to the operation of selecting the card type of the user, the reader selection unit 524e scans the point card 6 via the selected reading means (S603).

Inquiries about cooperation information (points / privilege information) are executed based on the card identification information acquired by scanning the point card 6 (S604). Here, the point management server 1 is inquired about point information and privilege information based on the acquired card identification information through the service providing device 5 installed in the regional store 8. Specifically, the value information management unit 524a inquires the point management server 1 for information on points. When there is available privilege information (“Y” in S605), the balance of points, the privilege information associated with the points, etc., which is the response from the point management server 1, are displayed on the display unit 512a so as to be selectable. (S606). More specifically, the card ID is associated with the cooperation information in the point management server 1, and when the point card is specified by the card identification information, the cooperation information associated with the point card is read out. The point information and privilege information included in the cooperation information are extracted, and these cooperation information are returned to the issuing processing unit 524c of the service providing device 5. Based on this cooperation information, the service providing device 5 displays the point balance accumulated in the point card, and the available privilege information associated with the points is selectively displayed on the display unit 512a. .. This available privilege information is a coupon or discount service that can be used according to the attributes of the regional store 8 and the attributes of the products purchased or the services provided at the regional store 8, and the user can use the regional core store. It can be used when the conditions such as the type of the product or service purchased at the regional store 8 are met among the benefits given to each user in association with the product / service purchased in 9.

Then, when the user chooses to use the privilege, the points granted are calculated based on the privilege selected by the user (“Y] and S608 in S607). The available privilege is the user input through the touch panel 51c. The consumption form of this privilege includes, for example, a discount service at the regional store 8 and an increase in the number of points to be presented. The issuance processing unit 524c , Change the number of points to be issued according to the selected privilege information.

On the other hand, if there is no privilege information available in step S605 (“N” in S605), a message indicating that there is no point information and available privilege is output (S609). If there is no privilege information available (“N” in S605), or if there is privilege information but the user does not choose to use it (“N” in S607), the privilege is not used and the normal rate is used. The points to be granted are calculated (S610), and the point granting process is executed (S611). More specifically, the issuance processing unit 524c accepts the input of the payment amount for the product purchased or the service used at the regional store 8 through the input interface 513, and determines the input amount according to the input payment amount and the selected privilege information. Issue points. At the same time, the issuance history recording unit 524d associates the card identification information with the points issued by the issuance processing unit 524c and records them as the value information issuance history. The value information issuance history is stored in the memory 523, transmitted to the point management server 1 through the communication interface 521, and stored in the cooperation information database 132 through the service providing device control unit 122 of the point management server 1.

If discounts or product gifts are offered at the regional store 8, the discounted amount and the price of the product will be borne by the regional store 8, but points will be presented at the regional store 8 such as doubling the points granted. When the privilege is only offered, the donated points are recorded by the issuance history recording unit 524d as the value information issuance history, and the donated points are charged based on the recorded value information issuance history. It occurs in the regional store 8, and the multi-point management system S collects the price for points from the regional store 8, and the collected price is paid to the regional core store 9 after deducting fees and the like.

(Action / effect)
According to this embodiment, the points issued by the regional core stores 9 that are central in each region such as supermarkets can be issued by the surrounding regional stores 8 to increase the attractiveness of the point card and visit the store. Even in infrequent industries, it is possible to increase the incentive to carry a point card. In addition, the cost required to introduce, operate, and maintain the point service by charging the stores according to the number of points issued at the surrounding regional stores 8 and kicking back the collected charges to the core stores. Can be reduced.

More specifically, in the present embodiment, the regional core store 9 and the regional store 8 are registered as member stores in the platform media 40, and the card members of the regional core store 9 and the customer Cs registered as members in the platform media 40 are each registered. You can receive information about stores, information about points held by each customer, and privilege information such as coupons and discounts. For example, through platform media 40, member store information such as leaflets and campaign information of each member store (regional core store 9 and regional store 8) is distributed to all customer Cs, and a platform including card members of the regional core store 9 is distributed. It is possible to attract member users of media 40 to member stores. At this time, even if the card member of the regional core store 9 does not normally use the regional store 8, the regional store 8 also has the advantage of being able to receive points issued by the regional core store 9, so the regional store 8 is used. Since an incentive is generated, the effect of sending customers to the regional stores 8 can be expected.

In addition, through Platform Media 40, sales promotion postings such as distribution of recommendation information and targeting by issuing coupons and campaigns will be carried out as personal promotions to further increase the effect of attracting customers, and benefits such as coupons, discount service campaigns, and the presentation of extra points. Is provided through the point card 6 when visiting the regional store 8, so that the effect of sending customers to the regional store 8 can also be increased.

Cs ... Customer D1 ... Scan data D2 ... Point processing request D3 ... Operation screen display data D31 ... Input box D32 ... Presentation point D33 ... Final confirmation button D34 ... Tenkey D4 ... Terminal registration request D5 ... Point card identification information D61 ... Card information D62 ... Value information issuance history D71 ... Point information D72 ... Bonus information Op ... Clerk S ... Multi-point management system W1 ... Window 1 ... Point management server 2 ... Store management server 3 ... Smartphone 4 ... Communication network 5 ... Service providing device 6 ... Point card 6a ... Magnetic unit 7a ... Bar code reader 71 ... POS cash register device 72 ... General-purpose cash register device 7b ... Magnetic card reader 8 ... Regional store 9 ... Regional core store 11 ... Communication interface 12 ... Control unit 13 ... Storage unit 21 ... Communication Interface 22 ... Control unit 23 ... Company card information database 24 ... Product information database 25 ... Accounting information database 40 ... Platform media 51a ... Display unit 51c ... Touch panel 71 ... Communication interface 72 ... Control unit 72a ... Payment processing unit 72b ... Point processing unit 73 ... Memory 74 ... Operation key 75 ... POS cash register device 121 ... Scan data analysis unit 122 ... Service providing device control unit 123 ... Multipoint cooperation processing unit 123a ... Bonus information extraction unit 123b ... Value information usage history management unit 124 ... Real-time processing Department 125 ... Terminal information management department 126 ... Database management department 131 ... Code information database 132 ... Cooperation information database 133 ... Customer information database 134 ... Terminal information database 221 ... Accounting processing department 222 ... Point processing department 222a ... Redemption processing department 222b ... Cooperation Information management unit 222c ... Purchase history analysis unit 512 ... Output interface 512a ... Display unit 513 ... Input interface 513a ... Touch sensor 521 ... Communication interface 523 ... Memory 524 ... Control unit 524a ... Value information management unit 524b ... Drive control unit 524c ... Issued Processing unit 524d ... Issuance history recording unit 524e ... Reader selection unit

Claims (12)

It is a multi-point management system that makes it possible to issue value information that can be redeemed at a redeemable store at an issuable store other than the redeemable store.
A payment processing device that acquires information about purchased products or services used at the redeemable store, calculates the payment amount for the products or services related to the acquired information, and performs payment processing.
A service providing device that acquires card identification information from a card medium at the issueable store, and
An issuance processing unit provided in the service providing device, which accepts input of payment amount for products purchased or used services at an issueable store and issues predetermined value information according to the input payment amount.
An issuance history recording unit that associates the card identification information with the value information issued by the issuance processing unit and records it as a value information issuance history.
A multi-point management system characterized by being equipped with. The privilege information related to the value information issued for the product or service related to the payment processing and the card identification information for identifying the value information or the card medium for identifying the privilege information are associated and stored as linkage information. Further equipped with a linked information storage unit
The service providing device can acquire the card identification information from the card medium at the issueable store, and can select available privilege information based on the cooperation information associated with the acquired card identification information. Output and
The issuance processing unit is characterized in that it accepts input of a payment amount for a product purchased or a service used at an issueable store and issues predetermined value information according to the input payment amount and selected privilege information. The multipoint management system according to claim 1. The service providing device is
Multiple types of readers that acquire the card identification information according to the card reading method,
Further provided with a selection unit for selecting the plurality of types of reader units according to the user operation.
The multipoint management system according to claim 1 or 2, wherein the card identification information is acquired from the card medium via a reader unit selected through the selection unit. The issuance processing unit further accepts input of information specifying the product purchased or the service used at the issueable store, and issues value information according to the privilege information associated with the input product or service. The multipoint management system according to any one of claims 1 to 3, wherein the multipoint management system has a function of changing. A multi-point management program that enables the issuance of value information that can be redeemed at a redeemable store at an issuable store other than the redeemable store.
A payment processing device that acquires information about purchased products or services used at the redeemable store, calculates the payment amount for the products or services related to the acquired information, and performs payment processing.
A service providing device that acquires card identification information from a card medium at the issueable store, and
An issuance processing unit provided in the service providing device, which accepts input of payment amount for products purchased or used services at an issueable store and issues predetermined value information according to the input payment amount.
Issuance history recording unit, which records the card identification information as a value information issuance history by associating the card identification information with the value information issued by the issuance processing unit.
A multi-point management program characterized by functioning as. The privilege information related to the value information issued for the product or service related to the payment processing and the card identification information for identifying the value information or the card medium for identifying the privilege information are associated and stored as linkage information. Further equipped with a linked information storage unit
The service providing device can acquire the card identification information from the card medium at the issueable store, and can select available privilege information based on the cooperation information associated with the acquired card identification information. Output and
The issuance processing unit is characterized in that it accepts input of a payment amount for a product purchased or a service used at an issueable store and issues predetermined value information according to the input payment amount and selected privilege information. The multipoint management program according to claim 5. The service providing device is
Multiple types of readers that acquire the card identification information according to the card reading method,
Further provided with a selection unit for selecting the plurality of types of reader units according to the user operation.
The multipoint management program according to claim 5 or 6, wherein the card identification information is acquired from the card medium via a reader unit selected through the selection unit. The issuance processing unit further accepts the input of information specifying the product purchased or the service used at the issuable store, and issues the value information according to the privilege information associated with the input product or service. The multipoint management program according to any one of claims 5 to 7, wherein the multipoint management program has a function of changing. It is a multi-point management method that enables the value information that can be redeemed at a redeemable store to be issued at an issuable store other than the redeemable store.
At the redeemable store, the payment processing device acquires information on the purchased product or the service used, calculates the payment amount for the product or service related to the acquired information, and performs the payment processing.
At the issueable store, the service providing device acquires the card identification information from the card medium, and at the service providing device, the issue processing unit accepts the input of the payment amount for the product purchased at the issueable store or the service used. , The issue processing step that issues predetermined value information according to the input payment amount and the issue history recording unit associate the card identification information with the value information issued by the issue processing unit, and the value information issuance history. Issuance history recording step to record as
A multipoint management method characterized by including. The privilege information related to the value information issued for the product or service related to the payment processing and the card identification information for identifying the value information or the card medium for identifying the privilege information are associated and linked as linkage information. Linked information storage steps stored by the information storage unit,
At the issuable store, the service providing device acquires the card identification information from the card medium and can selectably output available privilege information based on the cooperation information associated with the acquired card identification information. Service provision steps and
Including
In the issuance processing step, the issuance processing unit accepts input of the payment amount for the product purchased or the service used at the issueable store, and issues predetermined value information according to the input payment amount and the selected privilege information. The multipoint management method according to claim 9, wherein the method is characterized by the above. In the service provision step,
The selection unit selects a plurality of types of reader units for acquiring the card identification information according to the card reading method according to the user operation.
The multipoint management method according to claim 9 or 10, wherein the card identification information is acquired from the card medium via a selected reader unit. In the issuance processing step, the input of information specifying the product purchased or the service used at the issuable store is further accepted, and the value information to be issued is generated according to the privilege information associated with the input product or service. The multipoint management method according to any one of claims 9 to 11, wherein the multipoint management method is changed.