JP2005234852A - Service shift management device and service shift management program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a service shift management device for supporting the plan of service shift to be made by a manager and the assignment of part-time employees to the planned service shift. <P>SOLUTION: This service shift management device 100 preliminarily stores a plurality of types of service shifts to decide service time zones for each of attributes(managerial position or the like) of part-time employees. Then, the service shift selected from among the plurality of types of stored service shifts is registered as a planned service shift planned for each business unit (steps S208 to S218). At that time, the service shift corresponding to business information being information showing the state of a factor affecting sales is selected from the plurality of types of service shifts, and the selected service shift is registered as the planned service shift. Also, the service time zones desired by the part-time employees and the service time zones decided by the planned service shift are simultaneously displayed by a display device. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a work shift management device and a work shift management program, and more particularly to a work shift management device and a work shift management program used when managing the working hours of part-time employees.

  When the manager manages the working hours of part-time employees, the tasks to be performed by the manager are diverse. The manager calculates the required personnel from the sales forecast for each business day and plans a work shift every business day. In this work shift plan, it is necessary to determine the working hours and the like for each occupation while taking into consideration the number of employees required for each occupation and the hourly wages and abilities of part-time employees. Furthermore, even if a work shift is planned, it is not possible to force a part-time employee to work as planned, so it is necessary to confirm the intention to work for the part-time employee. Then, in accordance with the intention to attend work, it is necessary to assign a part-time employee to each job type and work time period so as to match the planned work shift and to determine the work time period of each part-time employee.

  When there is a shortage of part-time employees to be assigned compared to the planned work shift, it is necessary to confirm the intention to attend to the part-time employee again for the shortage. Furthermore, due to sudden circumstances of part-time employees or managers, it may be necessary to change the originally planned work shift or the created work shift. In addition, we always keep track of the status of highly variable part-time employees, for example, what kind of part-time employees have what kind of ability and what kind of hourly wages they have. Need to create a shift. In addition, it is necessary to manage whether part-time employees have actually arrived at the scheduled work shift and to calculate salaries.

  Such a wide range of operations of the administrator is complicated, and an apparatus that supports the operation of the administrator has been desired. Various devices that support management of work shifts for part-time employees have been proposed (Patent Documents 1 and 2).

  Patent Document 1 proposes a work management device and method, and a program. In the work management apparatus disclosed in Patent Document 1, when a center, an employee terminal, and a store terminal are connected via a communication network, and a part-time employee inputs his / her scheduled work schedule to the employee terminal, the information is transmitted to the center. The schedule of part-time employees is registered. When condition information such as date / time, duties, and required number of people is transmitted from the store terminal to the center, the center searches for information on employees who are scheduled to work at the date / time indicated in the condition information, and the result is stored in the store terminal. Send to. At that time, if the number of employees extracted by the search does not satisfy the necessary number of people indicated by the condition information, the center transmits a recruitment mail. The center also determines that the part-time employee did not attend work even if the attendance registration information has not been received from the employee terminal even after a predetermined time has elapsed from the scheduled work time, and sends a recruitment email. . Further, Patent Document 1 proposes that the center creates a work shift or the like using information such as a work schedule of a part-time employee.

  In Patent Document 2, a work assignment support system and a work assignment method using this system are proposed. In the work assignment support system of Patent Document 2, a web server and a mail server are connected to each other, each connected to the Internet, and share a database. The web server receives information on the work shift desired by the worker from the worker terminal and registers it in the database. At the time of this registration, a standard shift in which the hours in which workers can work is designated in advance for each day of the week can be selected as a desired work shift. For this reason, in the work assignment support system of Patent Document 2, since a desired work shift can be registered using a standard shift registered in advance, it is possible to reduce the labor of the worker involved in the registration of the work shift. In addition, the web server extracts workers who meet the conditions desired by the employer based on information from the employer terminal and notifies the employer terminal of the selected worker. Send mail to workers by instructing the mail server. For this reason, the employer does not need to accept the declaration of the desired working time from the worker, and it is only necessary to perform work assignment work considering only the worker extracted by the web server. The burden on the person is reduced.

Japanese Patent Laying-Open No. 2003-67543 (page 6-10, FIGS. 5-7, 10, 17) JP 2002-41738 A (page 3-7, FIG. 5)

However, in the work management apparatus described in Patent Document 1 and the work assignment support system described in Patent Document 2, when a work shift plan performed by the administrator or assignment of a part-time employee to the planned work shift is performed. The support was insufficient.
That is, in the work management device described in Patent Document 1, every time an administrator creates a work shift for a certain day, there is a trouble that the condition information must be input to the store terminal and transmitted to the center. there were. In addition, the work schedule of part-time employees (employees) extracted by the center only needs to exactly match the condition information. If not, the assignment of part-time employees to the planned work shift is adjusted. This adjustment is a complicated operation. In addition, when a plurality of part-time employees wish to work, assignment of working hours has been complicated.

  The present invention has been made in view of the above problems, and provides a work shift management device and a work shift management program for supporting a work shift plan performed by an administrator and assigning part-time employees to the planned work shift. The purpose is to do.

In order to solve the above problem, the work shift management device according to claim 1 is a work shift management device used for managing the work shift of a part-time employee,
A shift pattern registration unit that stores in advance a plurality of types of work shifts that define working hours for each attribute of the part-time employee, and a selection from a plurality of types of work shifts stored in the shift pattern registration unit The planned work shift registration means for registering the shifted work shift as the planned work shift planned for each business unit, and the working hours desired by the part-time employee are used as employee identification information for identifying the part-time employee. Desired working time zone registering means for registering in association with, and comparison display means for displaying the desired working time zone at the same time on a display device together with the working time zone determined by the planned working shift, and the planned working shift The registration means is information indicating a state of a factor affecting sales from among a plurality of types of work shifts stored in the shift pattern registration means. Select the work shift corresponding to sales information, and registers the work shift, the selected as the planning work shift.

Thus, since the work shift management apparatus according to claim 1 includes the comparison display means, each business day can be selected simply by selecting a work shift for each business day from a plurality of types of work shifts registered in advance. It is possible to create a work shift. Therefore, the manager who manages the part-time employee can save time and effort to create a work shift every business day.
In addition, since the work shift management device according to claim 1 includes a comparison display unit, the manager can easily compare the work hours defined by the planned work shift with the desired work hours. Become. Therefore, by comparing the two, it is possible to easily determine which part-time employee has work.

The work shift management device according to claim 2 is the work shift management device according to claim 1, wherein the desired working time zone registration means operates the working time zone desired by the part-time employee by the part-time employee. It is received and registered from the employee side terminal to be registered.
With this configuration, it is possible to save the administrator from having to register the working time zone desired by the part-time employee in the work shift management device, and the work burden on the administrator can be reduced.

The work shift management device according to claim 3 is the work shift management device according to claim 1, wherein the work shift management device receives selection of the planned work shift for one business unit and transfers the selected planned work shift to another business unit. It is characterized in that it is registered as a planned work shift for.
By configuring in this way, it is possible to improve the efficiency of registration work for planned work shifts.

The work shift management device according to claim 4 is the work shift management device according to claim 1, wherein the selection of the planned work shift for a plurality of business units is received, and the selected planned work shift is transferred to a plurality of other work shift management devices. It is registered as a planned work shift for the operating unit.
By configuring in this way, it is possible to improve the efficiency of registration work for planned work shifts.

  The work shift management device according to claim 5 is the work shift management device according to any one of claims 1 to 4, wherein a priority index representing a priority level of the part-time employee is given to the employee. Priority registration means for registering in association with the identification information; and scheduled work time setting means for storing a scheduled work time zone indicating a time zone in which the part-time employee is scheduled to work. When there are a plurality of desired working hours that match the working hours determined by the planned working shift in the desired working hours, the band setting means is an employee corresponding to each of the plurality of desired working hours. Based on the identification information, a priority index corresponding to the employee information stored in the priority registration procedure is extracted, and the extracted priority index is compared to correspond to a priority index having a high priority level. Employee identification information is identified, the part-time employee identified by the identified employee identification information is stored as a part-time employee scheduled to attend work, and the time zone during which the part-time employee is scheduled to work is scheduled It is memorized as a time zone.

  By configuring in this way, it is easy to select part-time employees to work even when there are multiple desired working hours that match the working hours set in the planned working shift in the desired working hours. It becomes possible.

The work shift management device according to claim 6 is the work shift management device according to claim 5, wherein the scheduled work time is based on the attendance and attendance recording means for recording the attendance and attendance time of the part-time employee, and the attendance and attendance time. Attendance and attendance information output means for outputting attendance and attendance information indicating the attendance status of the part-time employee for the scheduled work time zone created by the belt setting means, and the priority registration means is a priority index based on the attendance and attendance information Is registered.
By configuring in this way, it is possible to select a part-time employee to be worked according to the attendance status of the part-time employee.

In order to solve the above problem, the work shift management program according to claim 7 is provided in a work shift management apparatus used for managing the work shift of a part-time employee.
Shift pattern registration procedure for storing in advance a plurality of types of work shifts that define working hours for each attribute of the part-time employee, and a work shift selected from the plurality of types of work shifts stored in the shift pattern registration procedure The planned work shift registration procedure for registering as a planned work shift planned for each operating unit and the working hours desired by the part-time employee are associated with employee identification information for identifying the part-time employee. A work shift management program for executing a desired working time zone registration procedure to be registered and a comparison display procedure for displaying the desired working time zone together with the working time zone determined by the planned work shift on a display device at the same time. The planned work shift registration procedure affects sales from among a plurality of types of work shifts stored in the shift pattern registration procedure. Select the work shift corresponding to sales information is information indicating the state of the factors that have, characterized in that it is a procedure for registering a work shift, the selected as the planning work shift.

  The work shift management program according to claim 8 is the work shift management program according to claim 7, wherein the desired working time zone registration procedure is performed by the part-time employee operating the working time zone desired by the part-time employee. It is a procedure for receiving and registering from an employee-side terminal.

  The work shift management program according to claim 9 is the work shift management program according to claim 7, wherein the planned work shift registration procedure accepts selection of the planned work shift for one business unit and is selected. This is a procedure for registering a planned work shift as a planned work shift for another business unit.

  The work shift management program according to claim 10 is the work shift management program according to claim 7, wherein the planned work shift registration procedure accepts selection of the planned work shift for a plurality of business units, and is selected. It is a procedure for registering a planned work shift as a planned work shift for a plurality of other business units.

  The duty shift management program according to claim 11 is the duty shift management program according to any one of claims 7 to 10, wherein the priority level of the part-time employee is prior to the comparison display procedure. A priority registration procedure for registering a priority index representing the employee identification information in association with the employee identification information, a scheduled working time zone setting procedure for storing a scheduled working time zone indicating a time zone where the part-time employee is scheduled to work, And when the desired working time zone includes a plurality of desired working time zones that match the working time zone determined by the planned working shift, the plurality of desired working time zones. Based on the employee identification information corresponding to each, the priority index corresponding to the employee information stored in the priority registration procedure is extracted, and the extracted priority index is compared. The employee identification information corresponding to the priority index with a high priority is identified, and the part-time employee identified by the identified employee identification information is stored as a part-time employee scheduled to attend work. It is a procedure for memorizing a time zone in which an employee is scheduled to work as a scheduled work time zone.

  The work shift management program according to claim 12 is the work shift management program according to claim 11, wherein the scheduled work hours are based on the attendance and attendance recording procedures for recording the attendance and attendance hours of the part-time employees and the attendance and attendance hours. A time and attendance information output procedure for outputting attendance and attendance information indicating the attendance status of the part-time employee for the scheduled work time zone created in the belt setting procedure, and the priority registration procedure is a priority based on the attendance and attendance information. It is a procedure for registering an index.

  It is possible to easily plan work shifts performed by the administrator and assign part-time employees to the planned work shifts.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Note that the configuration described below does not limit the present invention and can be variously modified within the scope of the gist of the present invention.

  The work shift management device S according to the present invention is a store that sells various products such as food and drink, clothing, and electrical appliances, and stores and offices that provide various services (temporary tutors, temporary employees, etc.) Used to manage shifts in part-time employees. In the present embodiment, a case where a restaurant manager (for example, a store manager or a work manager at each store) manages a work shift of a part-time employee (hereinafter referred to as “employee”) will be described. In the present embodiment, the restaurant is operated with one day as the business unit ("business day" is the business unit of the restaurant).

  FIG. 1 is a diagram illustrating an overall configuration of a work shift management system. As shown in FIG. 1, the work shift management system S of this embodiment is constructed by a work shift management device 100, an employee side terminal 30, a headquarter terminal 40, and a communication line 1. The work shift management device 100 according to this embodiment includes a management server device 10 and a store-side device 20. The communication line 1 includes, for example, the Internet, a VPN (Virtual Private Network), a dedicated line network, a telephone network (including a mobile phone network, an IP telephone network, etc.), a LAN (Local Area Network), and the like.

  The store side device 20, the employee side terminal 30 and the headquarters terminal 40 are connected to the management server device 10 via the communication line 1. The store side device 20 and the employee side terminal 30 are configured by a manager and a computer operated by the employee, respectively. The management server device 10 is configured by a computer or the like managed by a business operator that provides the work shift management system S. In the present embodiment, a headquarters responsible for managing a plurality of restaurants (the “headquarters” includes a person called an area manager who manages a plurality of nearby restaurants) is provided. Is a computer operated by this headquarters. In addition, when there is only one restaurant using this system, or when it is not necessary to control each restaurant, the headquarter terminal 40 may not be provided.

  As described above, the management server device 10, the store side device 20, the employee side terminal 30, and the headquarters terminal 40 are each configured by a computer or the like. A computer or the like is meant to include all information terminals provided with an arithmetic device. For example, in addition to a supercomputer, a general-purpose computer, an office computer, a control computer, a workstation, a personal computer, a mobile information terminal, a mobile phone equipped with a computing device, a wearable computer, and the like are also included. The management server device 10 of this embodiment has a function as a server, and the store side device 20, the employee side terminal 30, and the headquarters terminal 40 have a function as a client. In the following description, the employee-side terminal 30 receives WEB page data or e-mail data transmitted via the communication line 1 and displays the WEB page or the like on the display screen of the employee-side terminal 30. A case where a mobile phone capable of displaying an e-mail message will be described.

FIG. 2 is a block diagram illustrating a configuration of the work shift management apparatus 100 according to the present embodiment. As described above, the work shift management device 100 according to the present embodiment includes the management server device 10 and the store-side device 20.
The management server device 10 includes a management-side control unit 11, a shift plan management server 12, a WEB / mail server 13, an attendance management server 14, and a communication unit 15. Furthermore, the management server device 10 includes a storage device such as a hard disk, and databases such as an employee DB 10a, a fixed schedule DB 10b, a desired schedule DB 10c, and an attendance information DB 10d are constructed in the storage device.

  The store-side device 20 includes a store-side control unit 21, an input unit 22, an output unit 23, a communication unit 24, and a time and attendance record acquisition unit 25. Further, the store-side device 20 includes a storage device such as a hard disk, and a database such as an employee DB 20a, a shift pattern DB 20b, a sales information DB 20c, a planned shift DB 20d, and a schedule DB 20e is constructed in the storage device. Details of each database of the store side device 20 will be described later.

  The management-side control unit 11, shift plan management server 12, WEB / mail server 13, attendance / exit management server 14, and store-side control unit 21 each have a CPU (Central Processing Unit), a ROM (Read-Only Memory), and a RAM (Random). (Access Memory), a hard disk, and the like, and each CPU performs each process described below based on a program stored in the ROM or the hard disk. In each process, data is stored in a RAM serving as a storage device and data is read from the RAM as necessary. The CPU, ROM, RAM, and hard disk that perform each processing are the shift pattern registration means, planned work shift registration means, desired working time zone registration means, contrast display means, priority registration means, scheduled working time zone setting means of the present invention, It functions as a time and attendance information output means.

  The communication units 15 and 24 are communication devices (for example, routers) for the management server device 10, the store side device 20, the employee side terminal 30, and the headquarters terminal 40 to exchange data (information) with each other via the communication line 1. ).

  The input unit 22 is used by an administrator for inputting (or instructing) various data to the store side device 20, and is, for example, a keyboard, a mouse, or the like. The output unit 23 is used to show various information to the manager, and is a display device (for example, a liquid crystal display) controlled by the store side control unit 21.

  The attendance and attendance record acquisition unit 25 is a device that records employee attendance and attendance hours, and corresponds to attendance and attendance recording means of the present invention. The attendance and attendance record acquisition unit 25 includes a CPU, a memory such as a ROM, a RAM, and a hard disk, and a fingerprint sensor that reads an employee's fingerprint. In addition, an attendance / employment input button is provided as an input device for inputting “attendance” / “leaving”, and an employee ID input button is provided as an input device for inputting an employee ID.

Next, the flow at the time of managing the work shift of an employee using the work shift management apparatus of this embodiment will be described.
FIG. 3 shows a business flow for managing work shifts. Management of work shifts is performed in the flow of work as shown in FIG. Management of work shifts includes “employee registration” (step S1), “shift pattern creation” (step S2), “sales information collection” (step S3), and “planned work shift registration” (step S4). , “Collecting desired working hours” (step S5), “Temporary assignment of employees to planned work shifts” (step S6), “Adjustment and confirmation of planned work shifts” (step S7), “Attendance management” ( This is performed by performing the operations of Step S8) and “Predictive management” (Step S9). The operations in steps S1 to S9 are repeated. First, an outline of each of these operations will be described. Thereafter, various processes performed by the work shift management apparatus 100 in order to assist the manager in each job will be described.

(Outline of each business)
In the “employee registration” business, employee personal information is registered. The personal information includes, for example, an employee's name, password, gender, date of birth, contact information, e-mail address, salary transfer address, and the like. The personal information of the employee is registered in the DBs 10a and 20a in association with the employee ID as employee identification information for specifying the employee (see FIG. 4). Further, the attributes of each employee, hourly wages, and the like are registered in the DBs 10a and 20a in association with the employee ID. The attributes include, for example, employee classification, department, job title, ability, whether the employee is a dormant employee, and the like. The employee classification represents whether the employee is an employee or a part-time job. A dormant employee refers to an employee who has worked in the past but has not been working for a predetermined period (for example, three months). If you wish, you may be registered as a dormant employee. The employee fingerprint data is also registered in the employee DBs 10a and 20a in association with the employee ID. In the present embodiment, personal information and fingerprint data of an employee who has been registered, except when a predetermined period (for example, 3 years) has passed since the last working day, or when a request for deregistration is received from the person himself / herself. Continue to be registered in the employee DB.

  In the work of “creation of shift patterns”, a work shift that determines how many employees are required in what working hours for the sales of restaurants (see FIGS. 5 and 6). Is created and registered in the store-side device 20 in advance. The work shift registered at this time is hereinafter referred to as a “registered shift pattern”. The registered shift pattern is created by the administrator operating the input unit 22 of the store side device 20, and is registered in the shift pattern DB 20b of the store side device 20 (see FIG. 5). The administrator registers a plurality of types of registered shift patterns in advance.

  In the business of “collecting business information”, business information for each business day is collected, and the collected business information is registered in association with each business day. Sales information is information indicating the state of factors that affect the sales of restaurants. For example, sales information includes weekday information (whether it is a weekday, Saturday, holiday, etc.), weather information (clear, rainy, etc.), event information, etc. There is. “Events” include events such as concerts and gatherings around restaurants, road construction, etc., the days before holidays, the Bon Festival, the New Year holidays, Christmas Eve, etc. Including meaning. The business information is registered in the business information DB 20c of the store side device 20 in association with each business day (see FIG. 7).

  In the business of “Registering a planned work shift”, a planned work shift is registered in association with each business day. A planned work shift is a work shift indicated by a registered shift pattern selected from the registered shift patterns registered in the above-mentioned “shift pattern registration” work, and is a work planned for each business day. It is a shift. Which working hours each employee works on each business day is determined based on this planned work shift. Registration of the planned work shift in this embodiment is performed with reference to the sales information collected in the above-described “sales information collection” operation. The planned work shift for each business day is registered in the planned shift DB 20d of the store side device 20 (see FIGS. 8, 9, and 10). In the present embodiment, a planned work shift for each business day can be created simply by selecting a registered shift pattern for each business day from a plurality of registered shift patterns registered in advance. This saves you the trouble of recreating work shifts every business day.

  In the work of “collecting desired working hours”, the attendance intention of each employee is registered. Each employee wishes to work on the employee side terminal 30, a desired work start time (hereinafter referred to as “desired start time”), and a desired work end time (hereinafter referred to as “desired end time”). Is input to the employee-side terminal 30. In the following, the time period from the desired start time to the desired end time is referred to as “desired working time period”. The work day, desired start time, and desired end time input to the employee side terminal 30 are transmitted to the management server device 10 together with the employee ID representing the employee. The management server device 10 registers the received work day, desired start time, and desired end time in the desired schedule DB 10c in association with the received employee ID. The data of the desired schedule DB 10c is transmitted from the management server device 10 to the store side device 20 in response to a request from the store side device 20, and is reflected and registered in the schedule DB 20e (see FIG. 11).

  When the employee changes the desired working day or the desired working time zone, the employee ID, the desired working day after the change, the desired start time, and the desired end time are transferred from the employee side terminal 30 to the management server device 10. Sent. In the management server device 10, the desired work day, desired start time, and desired end time registered in the desired schedule DB 10c corresponding to the received employee ID are changed to the desired work day, desired start time, desired end time after the change. Update to

When the store side device 20 requests the management server device 10 to update the schedule DB 20e, the data of the desired schedule DB 10c is transmitted from the management server device 10 to the store side device 20 in response to the request, As a result, the data in the schedule DB 20e is updated, and the data in the desired schedule DB 10c is reflected in the schedule DB 20e.
By registering a desired work day, desired start time, and desired end time in the schedule DB 20e, the desired work time zone registration procedure of the present invention is executed.

  In the present embodiment, the work shift management apparatus 100 registers the desired work day, the desired start time, and the desired end time received from the employee side terminal 30 in the desired schedule DB 10c and the schedule DB 20e. There is no need to bother to input the desired working day, desired starting time, and desired ending time through the input unit 22, thereby reducing the work burden on the manager.

  In the work of “temporary assignment of employees to planned work shifts”, each work registered in the work of “collecting desired working hours” and the planned work shift registered in the work of “Registering planned work shifts” Based on the employee's desired working day and desired working time zone, the working day and working time zone of each employee are determined (see FIGS. 12, 13, and 14). The working hours determined in this way are hereinafter referred to as “scheduled working hours”. The scheduled working hours of each employee are registered in the schedule DB 20e. In addition, the data of the scheduled working hours of each employee are transmitted from the store side terminal to the headquarters terminal 40 or the management server device 10, stored in the headquarters terminal 40 or the management server device 10, and each food and drink via the headquarters terminal 40. The headquarters can view the scheduled working hours at the store.

  In “Adjustment and Confirmation of Planned Work Shift”, if there are not enough employees who wish to work for the planned work shift, or if there is an instruction from the headquarters, the manager's own judgment, etc. , Adjust (modify / add / delete) the scheduled working hours. In particular, when there are not enough employees who want to work, the manager transmits a recruitment email from the store-side device 20. When confirming the scheduled working time zone of the employee on each business day, the determined scheduled working time zone is transmitted to the management server device 10 together with the employee ID. The scheduled work hours transmitted to the management server device 10 are registered in the confirmed schedule DB 10b as the confirmed work hours.

  In the “time attendance” business, the time of employee attendance is recorded. The employee attendance / leaving time is registered in the attendance information DB 10d. The employee operates the employee ID input button of the attendance / attendance record acquisition unit 25 to input the employee ID, and operates the attendance / exit input button of the attendance / attendance record acquisition unit 25 to select “attendance” or “retirement”. The employee holds his / her finger on the fingerprint sensor and causes the attendance / attendance record acquisition unit 25 to read the fingerprint. The attendance / attendance record acquisition unit 25 transmits the input employee ID, the read fingerprint data, the distinction of “attendance” or “leaving”, and the time when the attendance / exit input button is operated to the store-side control unit 21. To do.

  The store-side control unit 21 determines whether or not the combination of the employee ID registered in the employee DB 20a and the fingerprint data matches. The time at which the time and attendance input button is operated is transmitted to the time and attendance management server 14 in association with the employee ID. The attendance / leaving management server 14 registers the attendance information DB 10d in association with the employee ID, in addition to “attendance” or “retirement”, and the time at which the attendance / employment input button is operated. The time when the attendance / exit input button is operated by the store-side control unit 21 is transmitted to the attendance / exit management server 14 and registered in the attendance information DB 10d, whereby the attendance / exit record procedure of the present invention is executed.

  In the business of “predictive management”, by comparing the fixed working hours of each employee registered in the fixed schedule DB 10b with the time of employee attendance and time registered in the attendance information DB 10d, Manage attendance status. The result of attendance status management is registered in the employee DBs 10a and 20a. As the attendance management, for example, the attendance rate is calculated. The attendance rate indicates the ratio of the number of working days scheduled to work and the number of days attended without absence, lateness, or early departure with respect to the fixed working hours registered in the fixed schedule DB 10b. The attendance rate corresponds to the attendance / leaving information of the present invention. In the present embodiment, the management server device 10 calculates the attendance rate and registers it in the employee DB 10a. In response to a request from the store-side device 20, the attendance rate registered in the employee DB 10a is transmitted to the store-side device 20 and registered in the employee DB 20a. The attendance and attendance information output procedure of the present invention is executed by the attendance rate being calculated by the management server device 10 and transmitted to the store side device 20. When there is an employee who has not been working for a predetermined period (for example, three months), the management server device 10 registers the employee as a dormant employee in the employee DB 10a. When there is an employee who has passed a predetermined period (for example, 3 years) from the last working day, the management server device 10 deletes the employee from the employee DB.

(Various processes performed by the work shift management device 100)
The work shift management apparatus 100 according to the present embodiment performs an employee registration process, a shift pattern registration process, a shift pattern selection process, an event registration process, and an automatic employee assignment process in order to support the administrator in each of the above-described operations. Execute each process. Each of these processes will be described in turn below.

The employee registration process will be described.
The employee registration process is a process mainly executed in the above-described “employee registration” operation, and the following process is performed.
When an employee registration request is received from the employee side terminal 30, the WEB / mail server 13 of the management server device 10 transmits WEB screen data for requesting input of employee personal information to the employee side terminal 30. . The employee inputs personal information to the employee side terminal 30 in accordance with an instruction on the WEB screen displayed on the employee side terminal 30. The inputted personal information is transmitted to the management server device 10. The WEB / mail server 13 of the management server device 10 receives personal information from the employee side terminal 30. The management-side control unit 11 of the management server device 10 registers the personal information received by the WEB / mail server 13 in the employee DB 10a in association with the employee ID.

  When the store-side device 20 requests the management server device 10 to update the employee DB 20a, the management server device 10 transmits the data of the employee DB 10a to the store-side device 20. The store side device 20 that has received the data of the employee DB 10a takes the data of the employee DB 10a into the employee DB 20a. The request for updating the employee DB 20a to the management server device 10 from the store side device 20 is automatically or at the appropriate timing according to an instruction from the manager. For example, the store side device 20 automatically accesses the management server device 10 at the start or end of each business day, and a request for updating the employee DB 20a is made. Further, when the manager instructs the store side device 20 to update the employee DB 20a by operating the input unit 22, a request for updating the employee DB 20a is made. In the following description, “the data of the employee DB 10a is reflected in the employee DB 20a” means that in response to a request for updating the employee DB 20a from the store side device 20 to the management server device 10, It shows that employee DB20a is updated so that it may correspond with the data of employee DB10a.

  FIG. 4 shows a part of the employee DB 20a as a table. The employee DB 20a includes an employee ID field Fa01, a fingerprint ID field Fa02, a name field Fa03, a contact field Fa04, a department field Fa05, a title field Fa06, an employee classification field Fa07, a rank field Fa08, an hourly wage field Fa09, and a priority index field Fa10. , Attendance rate field Fa11, automatic allocation flag field Fa12, recruitment flag field Fa13, and dormancy flag field Fa14.

  Employee ID field Fa01, Fingerprint ID field Fa02, Name field Fa03, Contact field Fa04, Department field Fa05, Title field Fa06, Employee classification field Fa07, Rank field Fa08, Hourly pay field Fa09, Priority index field Fa10, Attendance rate field Fa11 , Automatic allocation flag field Fa12, recruitment flag field Fa13, and hibernation flag field Fa14 include employee ID, fingerprint ID, name, contact information, department, job title, employee classification, rank, hourly salary, priority index, attendance rate, An automatic allocation flag, a recruitment flag, and a sleep flag are registered. In each field, data on the employee specified by the employee ID in the employee field Fa01 is registered. Although not shown, the employee DB 20a also includes an e-mail field for registering an e-mail address of the employee.

  The fingerprint ID is identification information indicating the employee's fingerprint data, and is registered in the fingerprint ID field Fa02 by performing fingerprint data registration processing. When the administrator inputs the employee ID to the store side device 20 and instructs the registration of fingerprint data, the fingerprint data registration process is performed. In the fingerprint data registration process, the store-side control unit 21 instructs the attendance / attendance record acquisition unit 25 to read the fingerprint. Upon receipt of this instruction, the attendance / attendance record acquisition unit 25 reads the employee's fingerprint with the fingerprint sensor of the attendance / attendance record acquisition unit 25 and transmits the fingerprint data of the read fingerprint to the store-side control unit 21. A fingerprint data file is prepared in the employee DB 10a. The store side control unit 21 stores the fingerprint data in the fingerprint data file in association with the fingerprint ID. The fingerprint ID has a one-to-one correspondence with the employee ID.

  The administrator sends the attributes (employee classification, department, title) and hourly wage of each employee to the department field Fa05, title field Fa06, employee classification field Fa07, and hourly wage field Fa09 of the record indicating the employee in the employee DB 20a. register. When the manager displays a screen for inputting employee information on the store side device 20 in order to input employee information, the store side device 20 displays the input screen on the output unit. The store side device 20 registers the attribute (department, title, employee classification) and hourly wage information input by the administrator according to the screen in the employee DB 20a. In the present embodiment, the administrator accesses the employee DB 10a of the management server apparatus 10 from the store side device 20, registers data in the employee DB 10a, and takes in the data of the employee DB 10a into the employee DB 20a. Thus, it is configured to register attributes (department, job title, employee classification) and hourly wage.

  The rank represents the ability of the employee. In the present embodiment, the ranks are set in the order of A, B, and C in descending order of the hourly salary of each position in conjunction with the hourly salary of each position. The hourly salary entered into the management server device 10 by the headquarters is registered in the employee DB 10a, and the data of the employee DB 10a is reflected in the employee DB 20a.

The priority index is determined if the desired work days and desired work hours of multiple persons overlap in the above-mentioned “temporary assignment of employees to the planned work shift” and “adjustment and confirmation of the planned work shift”. It is an index that serves as a criterion for determining whether the scheduled working hours are determined in consideration of the employee's wishes, and indicates the priority of the employee. In the present embodiment, the attendance rate is reflected in the priority index, and priority indexes 1, 2, and 3 are set in order from the highest attendance rate, and priority is given in this order. The attendance rate is calculated by the management-side control unit 11 in the above-described “predictive management” and registered in the employee DB 10a. The management-side control unit 11 calculates a priority index according to the attendance rate and registers it in the employee DB 10a. For example, when the attendance rate is 95% or more, the priority index is “1”, when the attendance rate is 90% or more and less than 95%, the priority index is “2”, and when the attendance rate is less than 90%, the priority index is “ 3 ”is registered.
By registering the priority index in the employee DB 10a or the employee DB 20a, the priority registration procedure of the present invention is executed.

  Note that the data of the employee DB 10a is also reflected in the employee DB 20a for this priority index. However, in this embodiment, the administrator can freely register the priority index of the employee DB 20a. The administrator can register (update) the data of the priority index field Fa10 by operating the input unit 22. In order to register (update) the priority index by the manager, the manager instructs the store side device 20 to display a screen for changing the employee information, and for each employee on the screen. This is done by entering a priority index.

  Incidentally, in this embodiment, in order to protect the priority index registered by the administrator, when the data in the employee DB 10a is reflected in the employee DB 20a, the data in the priority index field Fa10 is updated. The store side device 20 asks the administrator whether or not to update the field. The store-side device 20 is configured not to update the field when it receives an answer not to update.

  The automatic assignment flag is used in employee automatic assignment processing (see FIG. 12), which will be described in detail later, and is registered in the employee DB 20a when the administrator operates the input unit 22 to set it. The automatic assignment flag is registered by instructing the store side device 20 to display a screen for inputting employee information and setting the automatic assignment flag for each employee on the screen. Is set ("1" is registered), and is reset ("0" is registered) by instructing the reset of the automatic allocation flag. Even when the data of the employee DB 10a is reflected in the employee DB 20a, the data of the automatic allocation flag field Fa12 is not updated.

The recruitment flag is set by checking the recruitment flag display field G22n on the work assignment screen (see FIG. 14) described later when sending an email to the employee. When the recruitment flag is set, “1” is registered in the recruitment flag field Fa13.
The sleep flag indicates whether or not the employee is a sleep employee. “0” indicates that the employee is not a dormant employee, and “1” indicates that the employee is a dormant employee. When an employee is registered, “0” is usually registered for the employee. The manager can change to “1” when there is a request from the employee. In addition, when the user has not been working for a predetermined period (for example, three months), when the employee DB 10a of the management server apparatus 10 is registered as a dormant employee, the data of the employee DB 10a is reflected in the employee DB 20a. In addition, the data in the sleep flag field Fa14 is updated to “1”.

  As described above, in the present embodiment, personal information is registered in the employee DBs 10a and 20a when the employee himself / herself inputs the employee's personal information into the employee-side terminal 30. For this reason, since the manager and the headquarters that supervises each restaurant do not need to input the employee's personal information, the workload of the manager or the like is reduced.

The shift pattern registration process will be described.
The shift pattern registration procedure of the present invention is executed by the shift pattern registration process.
First, the shift pattern DB 20b used in the shift pattern registration process will be described with reference to FIG.
FIG. 5 shows a part of the shift pattern DB 20b as a table. FIG. 6 shows a screen example of a shift pattern creation screen displayed on the output unit (display device) 23 in the shift pattern registration process.
The shift pattern registration process is a process executed in the above-described “shift pattern creation” task, and the following process is performed.

  When the administrator operates the input unit 22 to instruct the store-side device 20 to perform the “shift pattern creation” operation, the store-side device 20 creates the shift pattern as shown in FIG. Display the screen. As shown in FIG. 6, the shift pattern creation screen includes a pattern type input field G01, a remarks input field G02, a department input field G03, a job title input field G04, an employee classification input field G05, a rank input field G06, and a working time input field. G07 is provided. Based on the data input from the input unit 22 by the administrator according to the shift pattern creation screen shown in FIG. 6, the store side device 20 registers the work shift in the shift pattern DB 20b.

  The administrator inputs a pattern ID for specifying the work shift to be created in the pattern type input field G01. In the remark input field G02, remarks such as explanation of the work shift are input. In addition, necessary departments, titles, employee categories, and ranks of employees are entered in the department input field G03, job title input field G04, employee classification input field G05, and rank input field G06, respectively. In the working time input field G07, the department input field G03, the job title input field G04, the employee classification input field G05, and the employee who satisfies the department, job title, employee classification, and rank input in the rank input field G06 are worked. Enter the desired time zone. In this embodiment, since the work time input field G07 is a Gantt chart, the time zone input to the work time input field G07 is not directly input, but the position / length of the band BLT on the Gantt chart. This is done by changing the length by dragging and dropping the input unit (mouse).

  When the administrator completes the work shift specified by the pattern ID input in the pattern type input field G01 and operates the registration button on the shift pattern creation screen, the store side device 20 stores the data input in each input field. And registered in the shift pattern DB 20b (see FIG. 5). The shift pattern DB 20b of this embodiment includes a record number field Fb01, a shift pattern field Fb02, a remarks field Fb03, a department field Fb04, a post field Fb05, an employee classification field Fb06, a rank field Fb07, a start time field Fb08, and an end time field Fb09. It consists of a set of records that you have.

  Input contents of the pattern type input field G01 in FIG. 6, input contents in the remark input field G02, and a set of department input field G03, job title input field G04, employee classification input field G05, rank input displayed in one line in FIG. The input contents of the column G06 and the working time input column G07 are registered in the shift pattern DB 20b as one record. At this time, the record number indicating the record number is registered in the record number field Fb01, and the pattern type input field G01, the remarks input field G02, the department input field G03, the job title input field G04, the employee classification input field G05, and the rank input field. The input contents of G06 are registered in the shift pattern field Fb02, the remarks field Fb03, the department field Fb04, the post field Fb05, the employee classification field Fb06, and the rank field Fb07, respectively. The contents entered in the work time input field G07 are registered in the start time field Fb08 and the end time field Fb09 as the work start time and end time indicated by both ends of the belt.

  By repeatedly performing the above shift pattern registration process, a plurality of types of work shifts are registered in the shift pattern DB 20b of the store side device 20. In the following description, nine types of work identified by pattern IDs “A1”, “A2”, “A3”, “B1”, “B2”, “B3”, “C1”, “C2”, “C3” The description will be made assuming that the shift is registered in advance in the shift pattern DB 20b. In the present embodiment, the work shift of the pattern ID “A1” is used on business days with fewer customers on weekdays, and the work shift of the pattern ID “A2” is used on business days with average visits on weekdays. The work shift of the pattern ID “A3” is a work shift prepared in advance on the assumption that it will be used on business days with many customers on weekdays. The work shift of the pattern ID “B1” is used on business days with fewer customers on Saturday, the work shift of the pattern ID “B2” is used on Saturdays with the average business day, and the pattern ID “B3” Is a work shift prepared in advance on the assumption that it will be used on business days with many customers on Saturdays. The work shift of the pattern ID “C1” is used on business days when there are few holiday customers, the work shift of the pattern ID “C2” is used on average business days for holiday customers, and the pattern ID “C3” The work shift “” is a work shift prepared in advance on the assumption that it is used on business days with many customers on holidays.

Shift pattern selection processing and event registration processing will be described.
The shift pattern selection process and the event registration process are processes executed in the above-described “collection of sales information” and “register planned work shift” processes, and the present invention is based on the shift pattern selection process and the event registration process. The planned work shift creation procedure is executed.
First, the sales information DB 20c and the planned shift DB 20d used in the shift pattern selection process and the event registration process will be described with reference to FIGS.
FIG. 7 shows a part of the sales information DB 20c as a table. As shown in FIG. 7, in the sales information DB 20c, each record includes a business day field Fc01, a day field Fc02, a weather field Fc03, an event field Fc04, a quiet flag field Fc05, and a prosperity flag field Fc06.

In the business day field Fc01 and the day of week field Fc02, data indicating the business day and data indicating the day of the week are registered, respectively. The day of the week indicates whether the business day is “weekday”, “Saturday”, or “holiday” (Sunday and holidays). In the present embodiment, the business day field Fc01 and the day of week field Fc02 data are registered in advance in the store side device 20.
Weather data is registered in the weather field Fc03. The weather data indicates the weather on that business day. In the present embodiment, weather data based on weather forecast is registered, and “rainy” is registered if the precipitation probability is 60% or more, and “sunny” is registered if it is less than 60%.

Event data is registered in the event field Fc04. Registration of data in the event field Fc04 is performed by the administrator operating the input unit 22.
In the quiet flag field Fc05 and the prosperous flag field Fc06, a quiet flag and a prosperous flag described later are registered. The initial values of the quiet flag field Fc05 and the prosperous flag field Fc06 are “0”. “0” represents a state in which the quiet flag and the prosperity flag are reset.

  FIG. 8 shows a part of the planned shift DB 20d as a table. As shown in FIG. 8, in the planned shift DB 20d, each record is composed of a business day field Fd01, a recommended planned shift field Fd02, a selected planned shift field Fd03, and a confirmation flag field Fd04. Data is registered in advance in the business day field Fd01. In the recommended plan shift field Fd02, a pattern ID indicating a planned work shift recommended by the store side device 20 is registered. In the selected planned shift field Fd03, when the manager selects a planned work shift different from the planned work shift recommended by the store side device 20, a pattern ID indicating the selected planned work shift is registered. When the manager selects a planned work shift recommended by the store side device 20, the same pattern ID as the recommended planned shift field Fd02 is registered in the selected planned shift field Fd03.

  A shift confirmation flag described later is registered in the confirmation flag field Fd04. The initial value of the confirmation flag field Fd04 is “0”. “0” represents a state in which the shift confirmation flag is reset. As will be described later, when the registration button on the daily shift plan screen (see FIG. 10) is operated, “1” is registered in the confirmation flag field Fd04, and the shift confirmation flag is set. .

In the shift pattern selection process, the following process is performed.
FIG. 9 is a flowchart showing a shift pattern selection process executed by the store side device 20.

  The administrator operates the input unit 22 to instruct the store-side apparatus 20 to perform the “collection of sales information” business or to perform the “register planned work shift” business. Then, the store-side device 20 accesses a server (not shown) that provides a weather forecast around the restaurant via the communication line 1, acquires weather information around the restaurant, and acquires the acquired weather information. Is stored in the storage device (RAM) of the store side device 20 (step S201). Subsequently, weather data for registration in the sales information DB 20c is created based on the weather information stored in step S201 (step S202). Subsequently, the weather data created in step S202 is registered in the weather field Fc03 of the record in which the business day corresponding to the target day of the weather forecast is registered in the business day field Fc01 (step S203). Subsequently, the weather field Fc03 is searched to try to extract a record in which “rainy weather” data is registered (step S204).

  In a succeeding step S205, it is determined whether or not a record in which “rainy weather” data is registered is extracted in a step S204. If a record in which “rainy weather” data is registered cannot be extracted (step S205: NO), the process proceeds to step S207. On the other hand, when a record in which data of “rainy weather” is registered is extracted in step S204 (step S205: YES), “1” is registered in the quiet flag field Fc05 of the extracted record, and the quiet flag is registered. Is set (step S206), and the process proceeds to step S207.

  In step S207, the quiet flag field Fc05 and the prosperous flag field Fc06 are searched, and the records in which both data are “0”, or the records in which both data are “1”, that is, the quiet flag and the prosperous flag are both present. An attempt is made to extract a record in a reset state or a record in which both a quiet flag and a prosperity flag are set. In a succeeding step S208, it is determined whether the record is extracted in the step S207. If the record could not be extracted in step S207 (step S208: NO), the process proceeds to step S211. On the other hand, when the record is extracted in step S207 (step S208: YES), the data of the business day field Fc01 and the data of the day of week field Fc02 of the extracted record are read (step S209), and the process proceeds to step S210. .

  In step S210, the planned shift DB 20d is searched to extract a record in which the business day matching the business day field Fc01 read in step S209 is registered in the business day field Fd01, and the recommended planned shift field Fd02 of the record is extracted. The pattern ID corresponding to the day of the week in the day field Fc02 read in step S209 is registered. The pattern ID registered in the recommended planned shift field Fd02 in step S210 is “A2” for weekdays, “B2” for Saturdays, and holidays, depending on the day of the week field Fc02 read in step S209. “C2”.

  Subsequent to step S210, in step S211, the quiet flag field Fc05 and the prosperous flag field Fc06 are searched, and records in which the prosperous flag field data is “1” and the prosperous flag field Fc06 data is “0”, that is, An attempt is made to extract a record in which the quiet flag is set and the prosperity flag is reset. In a succeeding step S212, it is determined whether or not the record is extracted in the step S211. If the record could not be extracted in step S211 (step S212: NO), the process proceeds to step S215. On the other hand, when the record is extracted at step S211 (step S212: YES), the data of the business day field Fc01, the data of the day of week field Fc02, and the data of the confirmation flag field Fd04 of the extracted record are read (step S212). S213), the process proceeds to step S214.

  In step S214, the planned shift DB 20d is searched to extract a record in which the business day matching the business day field Fc01 read in step S213 is registered in the business day field Fd01, and the recommended planned shift field Fd02 of the record is extracted. The pattern ID corresponding to the day of the week in the day field Fc02 read in step S213 is registered. The pattern ID registered in the recommended planned shift field Fd02 in step S214 is “A1” for weekdays, “B1” for Saturdays, and holidays, according to the day of the week field Fc02 read in step S213. “C1”.

  Subsequent to step S214, in step S215, the quiet flag field Fc05 and the prosperous flag field Fc06 are searched, and a record in which the data of the prosperous flag field Fc06 is “0” and the data of the prosperous flag field Fc06 is “1”, that is, An attempt is made to extract a record in which the quiet flag is reset and the prosperity flag is set. In the subsequent step S216, it is determined whether or not the record is extracted in step S215. If the record could not be extracted in step S215 (step S216: NO), the process proceeds to step S219. On the other hand, when the record is extracted in step S215 (step S216: YES), the data of the business day field Fc01 and the data of the day of week field Fc02 of the extracted record are read (step S217), and the process proceeds to step S218. .

  In step S218, the planned shift DB 20d is searched to extract a record in which the business day matching the business day field Fc01 read in step S217 is registered in the business day field Fd01, and the recommended planned shift field Fd02 of the record is extracted. The pattern ID corresponding to the day of the week in the day field Fc02 read in step S217 is registered. The pattern ID registered in the recommended planned shift field Fd02 in step S218 is “A3” for weekdays, “B3” for Saturdays, and holidays, according to the day of the week field Fc02 read in step S217. “C3”.

  Subsequent to step S218, in step S219, a daily shift plan screen is displayed on the output unit (display device) 23 based on data registered in the sales information DB 20c, the planned shift DB 20d, and the like.

  FIG. 10 shows a screen example of a daily shift plan screen displayed on the output unit (display device) 23 in the shift pattern selection process. As shown in FIG. 10, the daily shift plan screen includes a daily information display field G11, a shift information display field G12, a weekly expense display field G13, a monthly expense display field G14, and the like. The store side device 20 displays information in the display columns G11 to G14 based on data registered in the sales information DB 20c, the planned shift DB 20d, and the like.

The daily information display column G11 includes a date display column G11a, a pattern ID display column G11b, a weather display column G11c, and an event display column G11d.
The date is displayed in the date display field G11a.
In the pattern ID display column G11b, among the pattern IDs registered in the planned shift DB 20d, the date registered in the business day field Fd01 is registered in a record that matches the date displayed in the date display column G11a. The pattern ID is displayed. In the present embodiment, the pattern ID registered in the recommended planned shift field Fd02 of the planned shift DB 20d or the pattern ID registered in the selected planned shift field Fd03 is displayed.

  Specifically, if the pattern ID is registered in the selected plan shift field Fd03, the pattern ID of the selected plan shift field Fd03 is displayed. If the pattern ID is not registered in the selection plan shift field Fd03, the pattern ID of the recommended selection plan shift field Fd02 is displayed. When the pattern ID is registered in both the recommended selection plan shift field Fd02 and the selection plan shift field Fd03, the pattern ID of the selection plan shift field Fd03 is displayed and the pattern ID of the recommended selection plan shift field Fd02 is written in parentheses Is displayed. In the present embodiment, when the pattern ID of the selected planned shift field Fd03 matches the pattern ID of the recommended selected planned shift field Fd02, the display of the pattern ID of the recommended selected planned shift field Fd02 is omitted. . In this way, the work shift specified by the pattern ID displayed in the pattern ID display field G11b (excluding the pattern ID displayed in parentheses in the pattern ID display field G11b) is the planned work shift on that business day. It has become.

  When an administrator intends to perform business with a work shift different from the work shift of the pattern ID displayed in the pattern ID display field G11b, the manager operates the input unit 22 to obtain the shift pattern ID desired by the administrator. It is possible to input to the store side device 20. The shop side device 20 registers the pattern ID input by the administrator in the selection plan shift field Fd03 of the record corresponding to the date displayed in the date display field G11a, and displays it in the pattern ID display field G11b.

In this embodiment, there are four cases where the pattern ID is registered (updated) in the selected plan shift field Fd03.
The first case of registering (updating) the pattern ID in the selected plan shift field Fd03 is a case of direct input by the administrator. When the store side apparatus 20 receives the selection of the pattern ID display field G11b by the administrator and recognizes the input of the pattern ID from the input unit 22 following the selection of the pattern ID display field G11b by the administrator, the store side device 20 The registered pattern ID is registered in the selected planned shift field Fd03.

  The second case where the pattern ID is registered (updated) in the selected plan shift field Fd03 is a case where the pattern ID of another business day is copied. The store side device 20 accepts the selection of the pattern ID display field G11b by the administrator, and, following the selection of the pattern ID display field G11b by the administrator, the pattern ID of the selected pattern ID display field G11b is changed to another pattern. When the operation of the input unit 22 for registering in the selected plan shift field Fd03 corresponding to the ID display column G11b is recognized, the pattern ID is registered in the selected plan shift field Fd03.

  Specifically, the administrator selects a pattern ID display field G11b for a certain business day by operating the input unit 22 (mouse), and selects a pattern ID display field G11b different from the selected pattern ID display field G11b. When it is recognized that the drag-and-drop operation has been performed, the same pattern ID as the pattern ID of the selected pattern ID display field G11b is also registered in the selected plan shift field Fd03 corresponding to the pattern ID display field G11b of the drop destination. To do. In this case, the number of pattern ID display fields G11b to be selected may be one or plural.

As the case where there is one pattern ID display field G11b to be selected, for example, when the pattern ID display field G11b on January 3 is selected and the pattern ID display field G11b on January 11 is the drop destination The same pattern ID as the pattern ID corresponding to January 3 is also registered in the planned shift field Fd03 corresponding to January 11.
As a case where there are a plurality of pattern ID display fields G11b to be selected, for example, the pattern ID display field G11b for all business days of December 2 weeks is selected, and the pattern ID display field G11b of all business days of December 3 weeks is selected. Is a drop destination, the pattern ID corresponding to each day of the week of December 2 is also registered in the planned shift field Fd03 corresponding to each day of the week of December 3.

  A third case of registering (updating) the pattern ID in the selected plan shift field Fd03 is a case of copying a pattern ID in a pattern ID display field G12a described later. The store-side device 20 selects one pattern ID display field G12a by the administrator, and selects the pattern ID of the selected pattern ID display field G12a following the selection of the pattern ID display field G12a. When the operation of the input unit 22 for registering in the selected planned shift field Fd03 corresponding to the business day is recognized, the pattern ID is registered in the selected planned shift field Fd03.

  Specifically, the administrator selects a certain pattern ID display field G12a by operating the input unit 22 (mouse), and performs a drag-and-drop operation on the pattern ID display field G11b of a certain business day. If it is recognized, the pattern ID of the selected pattern ID display field G12a is registered in the selected planned shift field Fd03 corresponding to the pattern ID display field G11b of the drop destination.

  The fourth case where the pattern ID is registered (updated) in the selected plan shift field Fd03 is when the registration button is operated. In this embodiment, a registration button is displayed on the daily shift plan screen illustrated in FIG. When the manager operates the input unit 22 and recognizes that the registration button on the daily shift plan screen has been operated in a state where a certain business day is selected, the store side device 20 responds to the business day. The pattern ID of the recommended plan shift field Fd02 is registered in the selected plan shift field Fd03 corresponding to the business day. However, if the pattern ID is already registered in the selected plan shift field Fd03 corresponding to the business day, the pattern ID of the recommended plan shift field Fd02 is registered in the selected plan shift field Fd03 corresponding to the business day. Do not do.

In this embodiment, after a certain business day is selected and a registration button is operated, “1” is displayed in the confirmation flag field Fd04 of the record corresponding to the selected business day in the planned shift DB 20d. And set the shift confirmation flag. After the shift confirmation flag is set, the store side device 20 does not accept the registration (update) of the pattern ID to the selected plan shift field Fd03 in any of the above cases.
Note that the store side device 20 updates and displays the daily shift plan screen after registering (updating) the pattern ID in the selected plan shift field Fd03.

  In the weather display column G11c, the weather registered in the weather field Fc03 of the business information DB 20c is displayed. That is, of the weathers registered in the business information DB 20c, the weathers registered in the record whose date registered in the business day field Fc01 matches the date displayed in the date display field G11a are displayed in the weather display field G11c. To display.

  In the event display column G11d, events registered in the event field Fc04 of the sales information DB 20c are displayed. That is, among the events registered in the business information DB 20c, events registered in a record in which the date registered in the business day field Fc01 matches the date displayed in the date display column G11a are displayed in the event display column. Display on G11d.

The administrator can register the event in the store side device 20 from the daily shift plan screen illustrated in FIG. The event registration process performed by the store-side device 20 when an event is registered in the store-side device 20 will be described below.
When the manager operates the input unit 22 to select the event display field G11d for business days on which an event is to be input, the store side device 20 accepts the selection operation. When the store side device 20 recognizes the input of the event from the input unit 22 following the selection of the event display field G11d by the administrator, the store side device 20 corresponds the input event to the business day in the business information DB 20c. Register in the event field Fc04.

  In addition, when the manager inputs an event, the store side device 20 is expected to decrease the number of customers, increase the number of customers, or enter the customer. The question is whether there are any special fluctuations expected. And according to the administrator's answer to this question, the sales information DB 20c and the planned shift DB 20d are updated.

  When the administrator operates the input unit 22 and replies that a decrease in the number of customers is expected due to the event, the record corresponding to the business day selected by the administrator to enter the event By registering “1” in the flag field Fc05, a quiet flag is set, the same processing as the above-described step S207 to step S219 is performed, and the event registration processing is ended. When the administrator answers that an increase in the number of customers is expected, it is prosperous by registering “1” in the prosperity flag field Fc06 of the record corresponding to the business day selected by the administrator to input the event. The flag is set, the same processing as in steps S207 to S219 described above is performed, and the event registration processing is terminated. When the administrator replies that no special change is expected in entering the customer, the processing similar to the above step S207 to step S219 is performed without setting the quiet flag or the prosperity flag, The event registration process is terminated.

The shift information display field G12 includes a pattern ID display field G12a, a remarks display field G12b, a predicted sales display field G12c, and a labor cost display field G12d.
The pattern ID display field G12a displays the pattern ID of the shift pattern field Fb02 in the shift pattern DB 20b.
In the remark display column G12b, the remarks of the remarks field Fb03 in the shift pattern DB 20b are displayed.
In the predicted sales display column G12c, the predicted sales amount in the case of performing business using the work shift of each pattern ID is displayed. The predicted sales amount is calculated in advance by the administrator and registered in the store side device 20.

  In the labor cost display column G12d, the labor cost when the employee worked as indicated by the work shift of each pattern ID is displayed. This labor cost is calculated based on the data of the shift pattern DB. In this embodiment, the employee's hourly wage is determined in correspondence with the position, employee classification, and rank. Therefore, the labor cost determined by the record can be calculated from the position, employee classification, rank, and working time of each record of the shift pattern DB 20b. If the labor costs of the records of each pattern ID are totaled, the labor costs of the work shift specified by each pattern ID can be calculated.

The weekly expense display field G13 includes a weekly forecast sales display field G13a, a weekly personnel cost display field G13b, and a weekly personnel cost rate display field G13c.
The weekly predicted sales display column G13a and the weekly labor cost display column G13b display the total of the predicted sales amount and labor cost for the week. In the weekly personnel cost rate display field G13c, a value obtained by dividing the value of the weekly labor cost display field G13b by the value of the weekly predicted sales display field G13a is displayed.

The monthly expense display field G14 includes a monthly predicted sales display field B14a, a monthly labor cost display field B14b, and a monthly labor cost rate display field G14c.
In the monthly forecast sales display column B14a and the monthly labor cost display column B14b, the total of the predicted sales amount and labor cost for the month is displayed. In the monthly labor cost rate display field G14c, a value obtained by dividing the value of the monthly labor cost display field B14b by the value of the monthly predicted sales display field B14a is displayed.

The automatic employee assignment process will be described.
First, the schedule DB 20e used in the automatic employee assignment process will be described with reference to FIG.
FIG. 11 shows a part of the schedule DB 20e as a table. As shown in FIG. 11, in the schedule DB 20e, each record includes a work day field Fe01, a reception date field Fe02, an employee ID field Fe03, a department field Fe04, a post field Fe05, an employee division field Fe06, a rank field Fe07, and a priority index. A field Fe08, an attendance rate field Fe09, a desired start time field Fe10, and a desired end time field Fe11.

  As described above, in the present embodiment, the desired work day, the desired start time, and the desired end time received by the management server device 10 from the employee side terminal 30 and registered in the desired schedule DB 10c are transmitted to the store side device 20. And registered in the schedule DB 20e. At this time, each data other than the desired work day, the desired start time, and the desired end time are also registered in the fields of the schedule DB 20e.

In the work day field Fe01, the desired work day of the employee is registered.
In the desired start time field Fe10 and the desired end time field Fe11, a desired start time and a desired end time are registered.
In the reception date field Fe02, a date when the management server device 10 receives a desired working day or the like from the employee side terminal 30 is registered.
In the employee ID field Fe03, the employee ID of the employee who has transmitted the desired work day, desired start time, and desired end time to the management server device 10 is registered.

  The department field Fe04, the title field Fe05, the employee classification field Fe06, the rank field Fe07, the priority index field Fe08, and the attendance rate field Fe09 include a department field Fa05, a title field Fa06, an employee classification field Fa07, a rank field Fa08 in the employee DB 20a. Of the data in the priority index field Fa10 and the attendance rate field Fa11, data corresponding to the employee ID in the employee ID field Fe03 is registered.

Next, the flow of the automatic employee assignment process performed by the store side device 20 will be described with reference to FIGS.
FIG. 12 is a flowchart showing an automatic employee assignment process executed by the store side device 20. The automatic employee assignment process is a process executed mainly in the above-described “temporary assignment of employees to the planned work shift” and “adjustment and confirmation of the planned work shift”, and the following processes are performed.
In the above-mentioned daily shift plan screen (see FIG. 10), when the administrator operates the input unit (mouse) 22 and double-clicks the date display field G11a of a certain business day to select that business day, The automatic employee assignment process starts.

  First, in step S251, a work allocation table for the selected business day is created. FIG. 13 shows a work assignment table. The work assignment table is stored in a predetermined storage area of the storage device in the store side device 20. The work assignment table includes an assignment number field Fe51, a department field Fe52, a post field Fe53, an employee classification field Fe54, a rank field Fe55, a plan start time field Fe56, a plan end time field Fe57, an employee ID field Fe58, and a plan start time field Fe59. , A scheduled end time field Fe60, and a confirmation flag field Fe61. When the work allocation table for the work day already exists, step S251 is not performed, and the next step S252 is performed.

  Subsequently, in step S252, data of the plan shift DB 20d (see FIG. 8) is read from the work assignment table. The store-side device 20 stores the business day selected by the administrator when starting the automatic employee assignment process, and stores the pattern ID (selection plan) registered in the plan shift DB 20d corresponding to the business day. Data of the shift field Fd03) is extracted.

  Subsequently, a record corresponding to the extracted pattern ID is extracted from the shift pattern DB 20b (see FIG. 5). Then, the department, job title, employee classification, rank, plan start time, and plan end time of each extracted record are assigned to the department field Fe52, job title field Fe53, employee category field Fe54, rank field Fe55, plan start time field Fe56, and plan end. Read into the time field Fe57. A number (assignment number) is assigned to each extracted record, and this number is stored in the assignment number field Fe51 of each row.

  A set of department field Fe52, job title field Fe53, employee classification field Fe54, rank field Fe55, planned start time field Fe56, and planned end time field Fe57 corresponding to each extracted record is one “work” on that business day. "Unit". The employee ID, the scheduled start time, and the scheduled end time of the employee scheduled to work for this duty unit are stored in the employee ID field Fe58, the scheduled start time field Fe59, and the scheduled end time field Fe60. become. When the employee who is scheduled to work for each work unit and the scheduled work time are confirmed, “1” is registered in the confirmation flag field Fe61, and the work schedule confirmation flag is set.

  After reading the data of the shift pattern DB 20b in step S252, in step S253, the store side device 20 requests the management server device 10 to update the employee DB 20a and the schedule DB 20c. Thereby, the data of the employee DB 10a and the desired schedule DB 10c are reflected and updated in the employee DB 20a and the schedule DB 20e.

In step S254, the employee DB 20a (see FIG. 4) is searched, an attempt is made to extract a record in which the automatic allocation flag is set, and the data of the extracted record is read out. Subsequently, in step S255, it is determined whether or not the record has been extracted in step S254. If a record in which the automatic allocation flag is set cannot be extracted (step S255: NO), the process proceeds to step S265. On the other hand, when the record in which the automatic allocation flag is set can be extracted (step S255), the process proceeds to step S256.
The subsequent processing from step S256 to step S264 is a loop processing performed for each record extracted in step S254. After all the records extracted in step S254 are processed in steps S256 to S264, the process proceeds to step S265.

In step S256, the employee ID, job title, priority index, and attendance rate of the record extracted from the employee DB 20a in step S254 are extracted.
Subsequently, in step S257, the schedule DB 20e (see FIG. 11) is searched, and the employee ID extracted in step S256 is registered in the employee ID field Fe03, and is managed when the employee automatic allocation process is started. A record in which the business day selected by the person is registered in the work day field Fe01 is extracted, and the process proceeds to step S258. If the record cannot be extracted in step S257, the process proceeds to step S264 without proceeding to step S258.

  In step S258, the planned working time (working time zone defined by the planned start time and planned end time) corresponding to the position extracted in step S256 in the work assignment table and the desired working time zone of the record extracted in step S257 ( The working hours defined by the desired start time and the desired end time are compared, and an attempt is made to extract work units in which the planned work time and the desired work time overlap.

In step S259, it is determined in step S258 whether a work unit in which the planned work time zone and the desired work time zone overlap can be extracted. If the corresponding work unit cannot be extracted (step S259: NO), the process proceeds to step S264. On the other hand, if the corresponding work unit can be extracted (step S259: YES), the process proceeds to step S260.
In step S260, the employee ID field Fe58, the scheduled start time field Fe59, and the scheduled end time field Fe60 for the duty unit extracted in step S259 are already entered in the employee ID field Fe58, the scheduled start time field Fe59, and the scheduled start time. , Check if the scheduled end time is stored.

If it is determined that the employee ID or the like for the extracted work unit is not stored (step S260: NO), the process proceeds to step S263. On the other hand, if it is determined that the employee ID or the like for the extracted work unit is already stored (step S260: YES), the process proceeds to step S261.
In step S261, the employee DB 20a (see FIG. 4) is searched using the employee ID already stored as a key, and a priority index corresponding to the employee ID is extracted. Then, the priority index extracted here is compared with the priority index extracted in step S256. In the subsequent step S262, it is determined whether the priority index extracted in step S256 is smaller (the degree of priority is higher) as a result of the comparison in step S261.

  If it is determined that the priority index extracted in step S256 is larger (step S262: NO), the process proceeds to step S264. On the other hand, if it is determined that the priority index extracted in step S256 is smaller (step S262: YES), the process proceeds to step S263.

  In this embodiment, when the priority index extracted in step S261 is equal to the priority index extracted in step S256, the attendance rate is compared in the same procedure as in the priority index. If it is determined that the attendance rate extracted in step S256 is smaller, the process proceeds to step S264. If it is determined that the attendance rate extracted in step S256 is greater, the process proceeds to step S263.

  In step S263, the employee ID extracted in step S256 is stored in the employee ID field Fe58 corresponding to the work unit extracted in step S258, and the desired start time and desired end time of the record extracted in step S257, The scheduled start time field Fe59 and the scheduled end time field Fe60 corresponding to the work unit extracted in step S258 are stored, and the process proceeds to step S264. Note that the work hours defined by the schedule start time in the schedule start time field Fe59 and the schedule end time in the schedule end time field Fe60 are the scheduled work hours.

  In the present embodiment, when step S263 is executed, the data already stored in the employee ID field Fe58, the scheduled start time field Fe59, and the scheduled end time field Fe60 are deleted. Therefore, the above steps S256 to S263 are performed again on the record corresponding to the employee ID to be deleted among the records extracted in step S254. As a result, if there is another working unit that overlaps with the desired working time zone corresponding to the employee ID, the data is stored in the employee ID field Fe58, the scheduled start time field Fe59, and the scheduled end time field Fe60 for the working unit. It becomes possible to memorize.

  In step S264, it is determined whether the processes in steps S256 to S263 are performed on all the records extracted in step S254. If there are still records that have not been processed in steps S256 to S263 (step S264: NO), the process returns to step S256, and the processes in steps S256 to S263 are sequentially performed on the remaining records. I do. If it is determined that the processes in steps S256 to S263 have been performed on all the records extracted in step S254 (step S264: YES), the process proceeds to step S265. The scheduled working hours setting procedure of the present invention is executed by the processing of steps S254 to S264.

  By performing the processing of steps S256 to S264 described above, in this embodiment, the employee ID, desired start time, and desired end time of an employee with a low priority index (high priority) are displayed in the employee ID field. It is preferentially registered in Fe58, scheduled start time field Fe59, and scheduled end time field Fe60.

In step S265, the process of displaying the work assignment screen on the output unit 23 is performed to perform the comparison display procedure of the present invention, and then the automatic employee assignment process is terminated.
FIG. 14 shows a screen example of the work assignment screen. As shown in FIG. 14, the work assignment screen includes a Gantt chart field G21 and a desired work time display field G22. The store side device 20 stores information in the Gantt chart column G21 and the desired working time display column G22 based on data in the work assignment table (see FIG. 13), employee DB 20a (see FIG. 4), and schedule DB 20e (see FIG. 11). Is displayed.

  The Gantt chart field G21 includes a department display field G21a, a job title display field G21b, a name display field G21c, a rank display field G21d, a planned work time zone display field G21e, a scheduled work time zone display field G21f, and a confirmation flag display field G21g. ing. Each display column G21a-G21g is provided corresponding to each work unit of the work assignment table.

In the department display column G21a and the post display column G21b, the department in the department field Fe52 and the post in the post field Fe53 of the work assignment table (see FIG. 13) are displayed.
The employee name is displayed in the name display field G21c. The employee name is registered in the name field Fa03 of the employee DB 20a (see FIG. 4) according to the employee ID of the employee ID field Fe58.

  In the rank display column G21d, the rank of the rank field Fe55 in the work assignment table (see FIG. 13) is displayed. However, when the employee ID is registered in the employee ID field Fe58 in the work assignment table, the rank display field G21d for the work unit shows the employee ID specified by the employee ID in the employee DB 20a. The rank is displayed. In this case, the rank of the rank field Fe55 is displayed in parentheses.

  The planned working time zone display field G21e is displayed in a band shape on the Gantt chart. The position where the band is displayed and the length of the band are determined by the plan start time in the plan start time field Fe56 and the plan end time in the plan end time field Fe57 in the work assignment table.

  The scheduled work time zone display field G21f is displayed in a band shape on the Gantt chart. The position where the band is displayed and the length of the band are determined by the scheduled start time in the scheduled start time field Fe59 and the scheduled end time in the scheduled end time field Fe60 in the work assignment table.

  In the present embodiment, the planned working time zone display field G21f and the planned working time zone display field G21e are displayed simultaneously by the output unit 23. That is, the scheduled work time zone display field G21f is displayed in a narrower band than the planned work time zone display field G21e, and the scheduled work time zone display field G21f is overlapped on the planned work time zone display field G21e. Is displayed. For this reason, the manager can easily compare the scheduled working hours with respect to which hours of which working units. Therefore, the manager can easily perform the task of “temporary assignment of employees to the planned work shift”.

Further, in the present embodiment, in the planning work hours display column G21e, future service as a time period display column G21f the overlapping portions are matched hours display area G21e _1, overlap have no portion shortage time zone display area G21e ₂ Display as. In this case, displaying the the match time zone display area G21e ₁ and insufficient time zone display area G21e ₂ in different display modes. More specifically, for example, by displaying a consistent time zone display area G21e ₁ and the lack of time zone display area G21e ₂ in different display colors, the administrator of "temporary assignment of employees to plan work shifts." It makes it easy to do business.

Furthermore, in the present embodiment, the scheduled working hours display column G21f, planned work as a time period display column G21e and overlapping and partially a match time zone display area G21f _1, overlapping the have not portions exceed the time zone display area G21f ₂ Display as. At this time, be displayed in different colors and matching time zone display area G21f ₁ and the excess time zone display area G21f _2, the administrator, "the temporary assignment of employees to the plan work shift", "Planning work shift "Coordination and confirmation" can be easily performed.

  In the confirmation flag display field G21g, display according to the data of the confirmation flag field Fe61 in the work assignment table is performed. If “1” is registered in the confirmation flag field Fe14, a check mark is displayed, and if “0” is registered, no check mark is displayed. If the administrator operates the input unit 22 to add a check mark to the confirmation flag display field G21g, “1” is registered in the confirmation flag field Fe61. If the check mark is removed, “0” is entered in the confirmation flag field Fe61. be registered.

  In order to register “1” in the confirmation flag field Fe61, the administrator needs to operate the input unit 22 and operate the “confirmation mail” button displayed on the work assignment screen. . When the administrator operates the “confirmed mail” button, the store side device 20 displays a check mark in the confirmation flag display field G21g, and still confirms mail for employees whose confirmation flag field Fe61 is “0”. Send. The confirmation mail is transmitted to the e-mail address registered in the employee DB 20a. The confirmation mail indicates the work day and the scheduled work time zone. When the confirmation mail is transmitted, “1” is registered in the confirmation flag field Fe61.

  Desired working time display field G22 includes priority index display field G22a, name display field G22b, contact display field G22c, job title display field G22d, employee category display field G22e, rank display field G22f, hourly salary display field G22g to G22j, desired It consists of a start time display field G22k, a desired end time display field G221, an impossible flag display field G22m, and a recruitment flag display field G22n. Each of these display columns G22a to G22m is provided corresponding to each record of the schedule DB 20e (see FIG. 11). That is, each display column G22a-G22m is displayed based on each record corresponding to the business day selected by the manager when starting the automatic employee assignment process among the records in the schedule DB 20e.

  In the priority index display column G22a, the priority index of the priority index field Fa10 in the employee DB 20a (see FIG. 4) is displayed. The store side apparatus 20 extracts the priority index corresponding to the employee ID registered in the employee ID field Fe03 of the schedule DB 20e from the priority index field Fa10 of the employee DB 20a, and uses the extracted priority index as the priority index. It is displayed in the display column G22a.

  As with the priority index display column G22a, the name display column G22b, the contact display column G22c, the post display column G22d, the employee classification display column G22e, and the rank display column G22f, the name field Fa03 in the employee DB 20a, the contact information Information on a field Fa04, a post field Fa06, an employee classification field Fa07, and a rank field Fa08 is displayed. Incidentally, the display color of the name display field G22b differs depending on whether the employee displayed in the name display field G22b is displayed in the Gantt chart field G21. Thereby, the manager can recognize at a glance whether or not each employee who wishes to work is scheduled to work.

  In the hourly wage display columns G22g to G22j, the hourly wage calculated based on the hourly wage in the hourly wage field Fa09 in the employee DB 20a is displayed. In the restaurant of the present embodiment, the hourly wage varies for the same employee depending on the time zone from 8:00 to 11:00, from 11:00 to 15:00, from 15:00 to 22:00, and from 22:00 to 24:00. . In the hourly salary display columns G22g to G22j, hourly salary in each time zone is displayed. The store-side apparatus 20 extracts the hourly salary corresponding to the employee ID registered in the employee ID field Fe03 of the schedule DB from the hourly rate field Fa09 of the employee DB 20a, and the working hours with respect to the extracted hourly salary A predetermined calculation according to the time is performed, and the hourly salary corresponding to the working hours is displayed in each hourly salary display column G22g to G22j.

  The desired start time display field G22k and the desired end time display field G221 display the desired start time in the desired start time field Fe10 and the desired end time in the desired end time field Fe11 in the schedule DB 20e (see FIG. 11).

  The impossibility flag display column G22m is a column for the administrator to add a check mark when transmitting the impossibility mail. The administrator operates the input unit 22 to send a check mark to the disabling flag display field G22m when transmitting an e-mail ("impossible mail") informing the employee that he / she wishes to work that he / she cannot work. And operate the “Improper Mail” button displayed on the work assignment screen. When the store side device 20 accepts the button operation of “impossible mail” by the administrator, the store side device 20 transmits the impossible mail to the employee whose check mark is displayed in the impossible flag display field G22m. The impossible mail is transmitted to the e-mail address registered in the employee DB 20a.

  The recruitment flag display field G22n is a field for an administrator to add a check mark when sending a recruitment email. When an administrator sends an e-mail ("Recruitment E-mail") to the employee who wishes to work to inquire whether he / she can work in a working time other than the desired working time The user operates the input unit 22 to input a check mark in the recruitment flag display field G22n, and operates the “recruitment mail” button displayed on the work assignment screen. When the store side device 20 accepts the button operation of “recruitment email” by the administrator, the store side device 20 transmits a recruitment email to the employee whose check mark is displayed in the recruitment flag display field G22n. The recruitment email is transmitted to the email address registered in the employee DB 20a. In this embodiment, even if no check mark is entered in the recruitment flag display field G22n, the screen is switched to a screen for sending recruitment emails by operating the “recruitment email” button. It is comprised so that a recruitment mail can be transmitted with respect to the employee who satisfy | fills desired conditions among the employees registered into DB20a. For example, on the screen for sending a recruitment email, an employee with a job title to be recruited can be selected, and a recruitment email can be sent to the selected employee. It is also possible to select a dormant employee and send a recruitment email.

  The recruitment email includes information indicating the working day and working hours to be recruited. When the employee who has received the solicitation email inputs to the employee side terminal 30 that he / she wishes to work in accordance with the solicitation email, the management server device 10 stores the data of working days and working hours included in the solicitation email. , And an employee ID representing the employee. The working day and working hours received by the management server device 10 are registered in the desired schedule DB 10c as desired working days, desired start times, and desired end times in association with the received employee IDs. Thereafter, the above automatic employee assignment process is performed again.

Using the work assignment screen described above, the manager can perform the tasks of “temporary assignment of employees to the planned work shift” and “adjustment and confirmation of the planned work shift”. In the present embodiment, the store-side device 20 performs the above-described employee automatic assignment process (steps S251 to S265), and thereby, for the employee for which the automatic assignment flag in the automatic assignment flag field Fa12 is set, “Provisional assignment of employees to work shifts” and “Adjustment and confirmation of planned work shifts” are automatically performed. The administrator, mainly because it is only carried out the assignment of employees to the lack of working hours that are shown in the time zone display area G21e _2, can reduce the work burden of the administrator.

The operations of “temporary assignment of employees to the planned work shift” and “adjustment and confirmation of the planned work shift” using the work assignment screen by the administrator will be specifically described. The administrator, with reference to the desired working time display field G22, look for employees who wish to work in the working time zone indicated by the lack of time zone display area G21e _2. And, if you find employees that want to work, select the name display field G22b or the like of the employees at the input (mouse) 22, perform a drag-and-drop operation to the lack of time zone display area G21e ₂ . By this operation, the employee ID, desired start time, and desired end time of the employee are stored in the employee ID field Fe58, the scheduled start time field Fe59, and the scheduled end time field Fe60 of the work assignment table.

  Further, the administrator can change the data of the scheduled start time field Fe59 and the scheduled end time field Fe60 by changing the position / length of the scheduled work time zone display field G21f by operating the input unit (mouse) 22. it can. Furthermore, by selecting the scheduled working time display field G21f with the input unit (mouse) 22 and performing a drag-and-drop operation to the desired working time display field G22, the employee corresponding to the scheduled working time display field G21f is selected. The data in the member ID field Fe58, the scheduled start time field Fe59, and the scheduled end time field Fe60 can be deleted.

  If the confirmation flag display field G21g is checked, the data in the employee ID field Fe58, the scheduled start time field Fe59, and the scheduled end time field Fe60 cannot be changed for the duty unit.

  When the assignment of employees is completed for all work units, the administrator operates the “Register” button displayed on the work assignment screen. The store side device 20 that has received this operation transmits the data of the work assignment table to the shift plan management server 12 of the management server device 10. The shift plan management server 12 registers the received work assignment table data in the confirmed schedule DB 10b. The scheduled working hours in the work assignment table registered in the confirmed schedule DB 10b are the confirmed working hours used in the above-described “predictive management” work.

The embodiment described above can be modified, for example, as in the following (a) to (g).
(A) In the above embodiment, the attendance rate is reflected in the priority index, but the priority index is not limited to this. For example, the priority index may be changed based on the judgment of the manager while reflecting the intention of the manager. Also, the hourly salary level may be reflected in the priority index. It is also possible to reflect the late arrival rate and early departure rate. Furthermore, it is possible to reflect the level of transportation costs. It is also possible to reflect the years of service in the priority index by registering the years of service of the employees in the employee DB 20a. The priority index is based on a predetermined formula that uses all or part of the employee attendance rate, hourly salary level, late rate, early departure rate, transportation cost level, years of service and manager's intention as parameters. It is also possible to calculate.

(B) In the above embodiment, in steps S201 to S206, the weather is registered in the weather field Fc03, and the quiet flag is set in the quiet flag field Fc05. The weather can be registered in the weather field Fc03 by a method other than the above embodiment.
For example, when the manager operates the input unit 22 and selects the weather display field G11c for business days on which the weather is desired to be input, the store side device 20 accepts the selection operation. When the store-side device 20 recognizes the input of the weather from the input unit 22 following the selection of the weather display field G11c by the administrator, the store-side device 20 corresponds the input weather to the business day in the business information DB 20c. Register in the weather field Fc03.

  And when the manager inputs the weather, the store-side device 20 is expected to decrease the number of customers, increase the number of customers, or enter the customers. The question is whether there are any special fluctuations expected. Then, “1” or “0” is registered in the quiet flag field Fc05 and the prosperous flag field Fc06 in accordance with the administrator's answer to this question. Thereafter, the same processing as in steps S207 to S219 described above is performed.

  (C) In the above embodiment, the priority index is compared in step S261, but before and after the priority index is compared in step S261, before and after the reception date in the reception date field Fe02 in the schedule DB 20e is compared. It can also be configured. Specifically, the schedule DB 20e (see FIG. 11) is searched using the employee ID already stored in the employee ID field Fe58 as a key (the business day selected by the administrator when starting the automatic employee assignment process) Only the record registered in the work day field Fe01 is the target of the search), and the reception date corresponding to the employee ID is extracted. Then, the reception date extracted here is compared with the reception date in the record extracted in step S257.

  As a result of the comparison, if the reception date in the record extracted in step S257 is later, the process proceeds to step S264 without proceeding to step S261, and the reception date in the record extracted in step S257 is earlier. In such a case, the process proceeds to step S263. Further, when the extracted reception date and the reception date in the record extracted in step S257 are the same day, the process proceeds to step S261.

  In this way, before comparing the priority index in step S261, by comparing before and after the reception date in the reception date field Fe02 in the schedule DB 20e, an employee who has expressed his intention to work earlier ( Employee ID, desired start time, and desired end time of the employee who sent the desired working day and the desired working time zone from the employee side terminal 30 to the management server device 10), the employee ID field Fe58, and schedule It is possible to preferentially register in the start time field Fe59 and the scheduled end time field Fe60.

  (D) In the above embodiment, the priority index is compared in step S261. Before comparing the priority index in step S261, it is compared with the employee DB 20a to compare whether the employee is a dormant employee or not. It can also be configured. Specifically, the sleep flag data is also extracted in step S256. Then, after YES is determined in step S260, before performing step S261, the employee Db20a is searched using the employee ID already stored in the employee ID field Fe58 as a key, and the employee ID is set. The corresponding sleep flag data is extracted from the sleep flag field Fa14. Then, the sleep flag data extracted here is compared with the sleep flag data extracted in step S256. If both match, the process proceeds to step S261. If only the sleep flag data extracted in step S256 is “0”, the process proceeds to step S263 without proceeding to step S261. If only the sleep flag data extracted in step S256 is “1”, the process proceeds to step S263 without proceeding to step S261. By configuring in this way, the employee ID, desired start time, and desired end time of an employee who is not a dormant employee are given priority to the employee ID field Fe58, the planned start time field Fe59, and the planned end time field Fe60. Can be registered.

  (E) A non-conformance field for registering non-conformance information may be provided in the employee DB 20a, and the non-conformance information may be notified to the administrator based on the data of the non-conformance field. With nonconforming information, for example, when there is a person who is not compatible with each other, the administrator registers the employee ID of the other party as nonconforming information in the record of each employee. Then, a search is made in the schedule DB 20e (see FIG. 11) for a desired working time zone between persons in which the nonconforming information is registered, and a comparison is made as to whether the desired working time zones between these employees are duplicated. If so, the output unit 23 outputs a predetermined warning as non-conformance information. If comprised in this way, it will become easy to avoid beforehand that employees who do not have good compatibility work in the same time zone. Even when the data in the employee DB 10a is reflected in the employee DB 20a, the data in the nonconforming field is not updated.

  (F) The server that the store side apparatus 20 accesses to acquire the weather forecast in step S201 may be the management server apparatus 10. In this case, the weather forecast data around the restaurant is registered in the storage device included in the management server device 10, and the management server device 10 transmits the registered weather forecast data to the store-side device 20. It shall be. The weather forecast data is registered in the storage device of the management server device 10 when the headquarters inputs data from the headquarters terminal to the management server device 10 through the communication line 1, or the management server device 10 This may be done by accessing a server (not shown) that provides a weather forecast around the store and obtaining the weather forecast.

  (G) In the work of “collecting desired working hours” in the above embodiment, the manager directly inputs the desired working day, desired starting time, and desired ending time by inputting directly from the input unit 22. You may make it register into schedule DB10c and schedule DB20e (refer FIG. 11). For example, when the employee does not have the employee side terminal 30, the employee writes the desired work day, desired start time, and desired end time to the manager verbally, on the telephone or on paper. I will tell you. In this case, the administrator operates the input unit 22 to register the transmitted work day and the like in the desired schedule DB 10c and the schedule DB 20e.

  As technical ideas other than those described in the claims that can be grasped from the embodiments described above, there are, for example, the following technical ideas (1) and (2).

(1) In the work shift management device according to any one of claims 1 to 6, the comparison display means includes the desired work time zone among the work time zones determined by the planned work shift. A work shift management device that displays a work time zone that does not match with a display mode different from a time zone that matches the desired work time zone.
(2) In the work shift management device according to any one of claims 1 to 6, the comparison display means includes a work time zone determined by the planned work shift among the desired work time zones. A work shift management device that displays a work time zone that does not match a display mode different from a time zone that matches a work time zone determined by the planned work shift.

It is a figure showing the whole work shift management system composition. It is a block diagram which shows the structure of the work shift management apparatus. The work flow of work shift management is shown. A part of the contents of the employee DB is shown as a table. A part of the shift pattern DB is shown as a table. The screen example of a shift pattern creation screen is shown. A part of the sales information DB is shown as a table. A part of the planned shift DB is shown as a table. It is a flowchart which shows a shift pattern selection process. The example of a daily shift plan screen is shown. A part of the schedule is shown as a table. It is a flowchart which shows an employee automatic allocation process. The work assignment table is shown. A screen example of the work assignment screen is shown.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Communication line, 10 ... Management server apparatus, 11 ... Management side control part, 12 ... Shift plan management server, 13 ... WEB mail server, 14 ... Attendance management server, DESCRIPTION OF SYMBOLS 15,24 ... Communication part, 20 ... Store side apparatus, 21 ... Store side control part, 22 ... Input part, 23 ... Output part, 25 ... Attendance record acquisition part, 30 ... Employee side terminal, 40 ... Head office terminal, 10a, 20a ... Employee DB, 10b ... Fixed schedule DB, 10c ... Desired schedule DB, 10d ... Attendance information DB, 20b ... Shift pattern DB, 20c ... Sales information DB, 20d ... Plan shift DB, 100 ... Work shift management device, S ... Work shift management system

Claims (12)

A work shift management device used for managing work shifts of part-time employees,
Shift pattern registration means for storing in advance a plurality of types of work shifts that define working hours for each attribute of the part-time employee;
Planned work shift registration means for registering a work shift selected from a plurality of types of work shifts stored in the shift pattern registration means as a planned work shift planned for each business unit;
Desired working time zone registration means for registering the working time zone desired by the part-time employee in association with employee identification information for identifying the part-time employee;
And a contrast display means for displaying the desired working time zone at the same time on a display device together with the working time zone determined by the planned work shift,
The planned work shift registration means selects a work shift corresponding to sales information that is information indicating a state of a factor affecting sales from a plurality of types of work shifts stored in the shift pattern registration means. The work shift management device, wherein the selected work shift is registered as the planned work shift.   2. The work according to claim 1, wherein the desired working time zone registration means receives and registers a working time zone desired by the part-time employee from an employee-side terminal operated by the part-time employee. Shift management device.   2. The planned work shift registration means receives the selection of the planned work shift for one business unit, and registers the selected planned work shift as a planned work shift for another business unit. The work shift management device described.   The planned work shift registration means accepts selection of the planned work shift for a plurality of business units, and registers the selected planned work shift as a planned work shift for a plurality of other business units. The work shift management device according to 1. Priority registration means for registering a priority index representing the priority of the part-time employee in association with the employee identification information;
A scheduled work time setting means for storing a scheduled work time zone indicating a time zone where the part-time employee is scheduled to work; and
The scheduled working time zone setting means respectively corresponds to the plurality of desired working time zones when there are a plurality of desired working time zones that match the working time zone determined by the planned work shift in the desired working time zone. A priority index corresponding to the employee information stored in the priority registration procedure is extracted based on the employee identification information, and the priority index is compared with the extracted priority index to obtain a higher priority index. The corresponding employee identification information is identified, the part-time employee identified by the identified employee identification information is stored as a part-time employee scheduled to attend work, and the part-time employee is scheduled to work. The work shift management device according to any one of claims 1 to 4, wherein the work shift management device is stored as a scheduled work time zone. Attendance and attendance recording means for recording attendance and attendance hours of the part-time employee;
Based on the attendance time, the attendance information output means for outputting attendance information indicating the attendance status of the part-time employee for the scheduled work time zone created by the scheduled work time zone setting means, and
6. The work shift management apparatus according to claim 5, wherein the priority registration unit registers a priority index based on the attendance / leaving information. In the work shift management device used to manage the work shift of part-time employees,
Shift pattern registration procedure for storing in advance a plurality of types of work shifts that define working hours for each attribute of the part-time employee;
A planned work shift registration procedure for registering a work shift selected from a plurality of types of work shifts stored in the shift pattern registration procedure as a planned work shift planned for each business unit;
Desired working time zone registration procedure for registering the working time zone desired by the part-time employee in association with employee identification information for identifying the part-time employee;
A work shift management program for executing a contrast display procedure for displaying the desired work time zone at the same time on a display device together with the work time zone determined by the planned work shift,
The planned work shift registration procedure selects a work shift according to sales information that is information indicating a state of a factor affecting sales from a plurality of types of work shifts stored in the shift pattern registration procedure, A work shift management program which is a procedure for registering the selected work shift as the planned work shift.   8. The desired working time zone registration procedure is a procedure for receiving and registering a working time zone desired by the part-time employee from an employee side terminal operated by the part-time employee. The work shift management program described.   The planned work shift registration procedure is a procedure for accepting selection of the planned work shift for one business unit and registering the selected planned work shift as a planned work shift for another business unit. Item 8. The work shift management program according to item 7.   The planned work shift registration procedure is a procedure for accepting selection of the planned work shift for a plurality of business units and registering the selected planned work shift as a planned work shift for other business units. The work shift management program according to claim 7. Before the contrast display procedure,
A priority registration procedure for registering a priority index representing the priority of the part-time employee in association with the employee identification information;
Executing a scheduled working time zone setting procedure for storing a scheduled working time zone indicating a time zone in which the part-time employee is scheduled to work, and
The scheduled working time zone setting procedure corresponds to each of the desired working time zones when there are a plurality of desired working time zones that match the working time zone determined by the planned work shift in the desired working time zone. A priority index corresponding to the employee information stored in the priority registration procedure is extracted based on the employee identification information, and the priority index is compared with the extracted priority index to obtain a higher priority index. The corresponding employee identification information is identified, the part-time employee identified by the identified employee identification information is stored as a part-time employee scheduled to attend work, and the part-time employee is scheduled to work. The work shift management program according to any one of claims 7 to 10, wherein the work shift management program is stored as a scheduled work time zone. Attendance and attendance recording procedure for recording attendance and attendance hours of the part-time employee;
Based on the attendance and attendance hours, the attendance and attendance information output procedure for outputting attendance and attendance information representing the attendance status of the part-time employee for the scheduled attendance hours created in the scheduled attendance hours setting procedure is further executed.
12. The work shift management program according to claim 11, wherein the priority registration procedure is a procedure of registering a priority index based on the attendance / leaving information.

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