JP2003303374A - Order data management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a means that promotes an understanding of change parts of menu input key layout of an input terminal when menu contents operated are changed, in an order data management system used in a restaurant or the like. <P>SOLUTION: When menu contents operated are changed, the change contents are reflected to a menu sheet, and the menu sheet is automatically output with only the change parts printed in color or reverse form. <P>COPYRIGHT: (C)2004,JPO

Description

Description: BACKGROUND OF THE INVENTION [0001] 1. Field of the Invention [0002] The present invention relates to an order data management device for managing an order received from a customer in a restaurant, a pub, a hotel or the like. 2. Description of the Related Art Conventionally, an order data management device has been used in a restaurant, a pub, a hotel, or the like to manage order data or the like ordered by a customer. A general description of a conventional order data management device is as follows. When a floor-side worker receives an order for a dish from a customer, the order is sent to a portable or stationary input terminal together with identification information such as a table number. Enter the menu. The input order data is wirelessly transmitted from the input terminal. The wirelessly transmitted order data is received by a wireless control device installed at each corner or the like in the store, and transmitted to a data control device that performs processing and management of various data. The data control device that has received the order data stores the order data in the storage device and creates cooking instruction data for instructing cooking and food provision instruction data for instructing provision of food. The cooking instruction data is installed in the kitchen via a wireless control device or directly, and is received by a printer as an output terminal to which a specific device number in the system is assigned, and cooking for instructing a kitchen worker to perform cooking. An instruction slip is output. Similarly,
The cooking provision instruction data is output from a floor worker printer assigned a device number different from the printer as an accounting slip for instructing the floor worker to provide food. When a data output request is made by key input from the operation panel connected to the printer, past order data and menu information managed by the data control device can be output from the printer as various slips and lists. I can do it. In the portable input terminal and the stationary portable terminal, a plurality of keys are provided for directly inputting a menu, and a menu ordered by a customer is assigned to any key of the input terminal. A menu sheet on which a menu is printed for each key layout is used so that the user can easily see at a glance whether the keys are allocated. This menu sheet can be output by designating the required number of sheets from the printer. [0004] The menu sheet is created based on key information (key position, menu number, etc.) of the input terminal managed by the data control device. Further, the data control device manages a plurality of patterns of key information, and can output a menu sheet of a designated pattern in response to a request. Generally, in a restaurant such as a restaurant, menu changes occur constantly. In the order data management device described above, when the store operation menu is changed, the menu content of the data control device is updated, the menu content of the input terminal is updated, and finally, the input terminal device corresponding to the changed menu is updated. It is necessary to output the menu sheet and replace the menu sheet of the input terminal. [0006] In such a regular menu change, it is extremely rare that all menus are changed, and in most cases, only a part of the entire menu is added, deleted, or changed. On the other hand, in a shop where an order data management device is introduced, the most important thing in a menu change operation for a floor-side worker who operates a portable input terminal and is in charge of order entry is an addition. It is not to remember the unit price and recipe of the menu that was added, but to check where the added new menu is assigned on the input terminal. The purpose is to know if there is any change. [0008] If this confirmation operation is neglected, after the menu is changed, it is necessary to input while searching for the menu in the operation of the input terminal, so that the order input operation is troublesome and the work efficiency is reduced. It can be a complaint from customers. Heretofore, for this confirmation work, a menu sheet of a new menu has to be printed, old menu sheets must be arranged, and compared with the whole, which is inefficient. Furthermore, since a plurality of key assignment patterns can be registered, the clerk has to confirm each one one by one. [0010] The present invention provides an order data management device,
Enables the floor-side worker, who is in charge of order entry, to promptly recognize the changes in the key assignment of the portable input terminal caused by the change of the menu contents. The purpose is to be able to do as quickly as possible without confusion. [0011] An order data management device according to the present invention comprises: an input terminal for inputting order data received from a customer and wirelessly transmitting the order data; receiving the order data; And the like, which is stored in a storage device, and is used in an order data management device including a data control device that transmits instruction data and an output terminal that receives the instruction data and outputs a cooking instruction slip and an accounting slip. When the menu is changed, a menu sheet in which the changed menu portion can be easily identified is automatically printed in the same format as the menu sheet used in the input terminal. FIG. 1 is a hardware configuration diagram showing an embodiment of the present invention, showing an example used in a restaurant or the like. In FIG. 1, an input terminal 1 is an order input terminal that a floor worker can carry at all times in a store. The input terminal 1 has a key input unit and a display unit in front of the input terminal, and is operated by operating the key input unit. It has a function of inputting order data such as various dish menus, slip numbers, and table numbers received from customers and wirelessly transmitting the data. The input terminal 2 is an order input terminal that is designed to be used in a stationary state in a store. It has a function of inputting order data and transmitting it wirelessly by operating the key input unit in the same manner as the input terminal 1. A plurality of wireless control devices 5 installed at each corner of the store relay transmission and reception of signals performed between the data control device 3 and the wireless restaurant printer 6 as the input terminals 1 and 2 and the output terminal. Has functions. The order data from the input terminals 1 and 2 is wirelessly received by the wireless control device 5 and transmitted to the data control device 3 after performing protocol conversion and the like. The data control device 3 performs transmission and reception of signals with the wireless control device 5, transmission and reception of signals with the wired restaurant printer 7, management of received data, management of the entire system, and the like. It has a storage device 4 inside. The storage device 4 stores information on various menus, a unique menu number assigned to each menu, a system unique device number assigned to the wireless restaurant printer 6, the wired restaurant printer 7, and the like. . On the other hand, the wireless restaurant printer 6 which is disposed in the kitchen and has a system-specific device number is assigned to the wireless control device 5.
It has a function to perform two-way communication wirelessly with the device, a printing function of a data signal from the wireless control device 5, a barcode data read by a barcode reader 8 as a completion data input device, or an operation input from the operation panel 9. And a function of transmitting the completed completion information data to the wireless control device 5. An operation panel 9 as an input / output device connected to the wireless restaurant printer 6 displays a message such as a signal transmitted from the data control device 3 to the wireless restaurant printer 6 via the wireless control device 5. And data transmitted by key input from the operation panel 9 to the data control device 3 via the wireless control device 5 to output various slips, reports, and menu sheets from the wireless restaurant printer 6, and to display the number of remaining menus. It has a function of requesting processing by key input, such as performing setting processing. In addition to the wireless restaurant printer 6, there is a wired restaurant printer 7 connected to the data control device 3 by a transmission cable, and a printing function of a data signal, bar code data read by a bar code reader 8 or an operation panel 9
And has a function of transmitting data input by a key to the data control device 3. Bar code reader 8 and operation panel 9
Is connected to the wireless restaurant printer 6 and the wired restaurant printer 7 by wire. In the present embodiment, a printer is described as an output terminal, but this may be a display device equipped with a touch panel or the like. FIG. 2 is an external view of the input terminal 1. The input terminal 1 is always carried by a clerk in a store, and has a portable weight and size. Also,
FIG. 3 is an external view of the input terminal 2. Input terminal 2
Has a large LCD panel that is easy to see, and the keys are inclined to make it easy to operate. The input terminals 1 and 2 are provided with a key unit (T0 in FIG. 2).
1. The order data received from the customer can be input by the operation of T02) in FIG. The menu sheet is used in the key portion so that the user can immediately know where the ordered menu is allocated, and the menu sheet is fixed with a seat cover so as not to slip or get dirty. When the menu operated in the shop changes, the new menu is stored in the memory and the menu sheet under the seat cover is replaced, so that a new menu can be input from the input terminal. FIG. 4A is a list of key positions of the input terminal. Each of the input terminals 1 and 2 has 56 input keys, and one key can assign 4 menus, for a total of 224 menus. The data control device manages key positions (1 to 224), print character types (standard double size or vertical double size), menu print names, and menu numbers as key information. Further, the key information and the menu sheet can hold a plurality of patterns. Next, an example in which a menu is assigned to an input key will be described. FIG. 4B shows information on the key number 1. Key number 1 is key position 1, 57, 113, 16
In the example, the key position 1 is a sirloin S, the key position 57 is a tender S, and the print character types are double-height characters.
9 holds information that there is no menu assignment. FIG. 4C shows information on the key number 31. The key number 31 is the key position 31, 87, 14
It consists of 4 menus of 3, 199. In the example,
The key position 31 holds the rice, the key position 87 is the large rice, the key position 143 is the toast, the key position 199 is the roll pan, and the print character type is information of standard double size. A menu sheet of one pattern is created based on such information of the key numbers 1 to 56. FIG. 5 shows a printing example of a menu sheet used in the input terminal 1. According to the key information managed by the data control device, the menus are printed in the key arrangement order. When a menu sheet is automatically created and output, a cut is made according to the size of the input terminal 1 (T03). The menu sheet is composed of two sheets. Reference numeral 11 denotes a print example when the key information of FIG. 4B is printed on a menu sheet, and reference numeral 12 denotes a print example when the key information of FIG. 4C is printed on a menu sheet. I have. FIG. 6 shows a printing example of a menu sheet used by the input terminal 2. Similar to the input terminal 1, menus are printed in the order of key arrangement in accordance with key information managed by the data control device. When a menu sheet is automatically created and output, a cut is made according to the size of the input terminal 2 (T04). The menu sheet of the input terminal 2 is composed of four sheets. FIG. 7 shows an output example of a change confirmation menu sheet which is an object of the present invention and is output when a menu is changed in the input terminal 2. When a new menu is sent to the data control device to change the menu, the key position of the new menu is compared with the key information before the change saved beforehand, and the assigned menu code is changed. Alternatively, the key position of a menu whose display name has been changed even with the same menu code is specified as a changed portion. Next, the menu sheet data is created according to the new menu information. At this time, the printing color (red printing) is used for the specified changed portion separately from the menu sheet used in the operation.
Is changed, or a menu sheet for confirming the change is created in which reverse printing (white printing) as illustrated in FIG. 7 is performed. Further, the data control device automatically determines each pattern of the menu sheet used in the store and the type of the input terminal used, and changes each pattern of the input terminal used in the store. A menu sheet for point confirmation is prepared. In this state, for example, when the output of the menu sheet for confirming the change is requested by operating the operation panel of the printer, the menu sheet for the change of the specific pattern of the requested input terminal is requested. Printed from This makes it possible to confirm the menu change point before the menu change. Further, depending on the setting, it is also possible to automatically output a changed-point menu sheet from a predetermined printer automatically when the menu is changed. In this way, when a change in the menu contents occurs, the change is clearly indicated by the image of the menu sheet from the printer, so that the floor-side workers can quickly grasp the changes in the new menu and key assignment, and the menu change occurs. Even in the order entry immediately after, an order entry operation can be performed promptly without causing confusion. In this embodiment, all of the menu sheets for confirming changes are printed. For example, the menu sheet of the input terminal 1 is composed of two sheets, the main body side and the lid side. The terminal device 2 is composed of four menu sheets. When a menu change is made only in a specific menu sheet portion, the terminal 2 prints a sheet of only the portion where the change has occurred, whether or not there is a change. It is also possible to set whether to print all sheets. According to the present invention, in the order data management device, when a menu change occurs, the floor-side worker in charge of order entry promptly recognizes the menu assignment change portion of the input terminal. Since it becomes possible, the input operation can be performed promptly without causing confusion even in the order input operation by the input terminal immediately after the menu change occurs.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a diagram showing a hardware configuration of an order data management device according to an embodiment of the present invention. FIG. 2 is an external view of the input terminal 1. FIG. 3 is an external view of the input terminal 2; FIG. 4 is a list of key positions of an input terminal and an example of key information. FIG. 5 is a menu sheet of the input terminal 1; FIG. 6 is a menu sheet of the input terminal 2; FIG. 7 is a menu sheet of the input terminal 2 which is automatically printed when a menu is changed according to the present invention. [Description of References] 1 Input terminal 2 to be used by carrying 2 Input terminal 3 to be used as stationary 3 Data control device 4 Order data 5 A wireless control device 6 A wireless restaurant printer as an output terminal 7 A wired restaurant printer as an output terminal 8 A barcode reader as a completion data input device 9 An operation panel T01 as an input / output device Input terminal 1 key part T02 key part of input terminal 2

Claims (1)

Claims 1. An input terminal for inputting and transmitting order data received from a customer, receiving the order data transmitted from the input terminal, storing the order data in a storage device, and instructing the storage device to execute the instruction. In the order data management device including a data control device that transmits data and an output terminal that receives the instruction data and outputs a cooking instruction slip and an accounting slip, when the menu to be operated is changed, the input terminal An order data management device characterized in that a menu sheet in which changed menu portions can be easily identified is printed in the same format as a menu sheet normally used in a machine.