JP2003303253A - System and method for supporting service, totalizing device, and totalization program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To support the work for issuing an inquiry to a large number of persons as in confirmation of attendance or absence for a meeting, and for collecting replies to be totalized, and to reduce the burden on persons executing the work. <P>SOLUTION: A totalization server 1 receives various assignments conducted by a questioner 2 as to the inquiry using a communication terminal 4. The server 1 generates a liaison mail for notifying the presence of the inquiry, based on the assignment by the questioner 2, to be communicated with an assigned question-issued person 3 by transmitting it. A URL is allocated individually therein to the every question-issued person 3, in the server 1, and the URL is exhibited in the liaison mail. The server 1 receives the reply of the inquiry by an accessor when accessed via a web, and the reply serves as the reply of the question-issued person 3 allocated with the URL used in the access. The server 1 collects by this manner the replies of the question-issued persons 3 to be totalized. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a contact support system and a support method for providing a support service environment such as questionnaires (surveys, inquiries), contacting meetings, and totaling using mobile phones and network terminals. It is a thing.

[0002]

Computer and network technology,
With the remarkable development and widespread use of mobile phones, the use of these has become conspicuous due to their convenience and ease of contact for questionnaire surveys and group meetings.

For example, consider contacting a meeting. When a meeting is held as part of activities such as a group or a circle, the organizer, who is the organizer, sends each member an e-mail notification of the meeting, and each person receives an answer from attendance by e-mail or telephone and the number of participants. Understand and make arrangements for the venue.

As described above, by utilizing the network technology in the present age, particularly by utilizing the mail exchanging technology provided by the computer network, it becomes possible to complete the necessary errand in the house.

However, this cannot be said to be making full use of the network technology. That is, in the past, the secretary first created a guidance message for a meeting, etc., and specified the email address on each member's mobile phone to individually send the email, or from the personal computer terminal, etc. "Cc" (carbon copy), "bcc" (blind carbon copy)
Send mail to each member's e-mail address or mobile phone's mail address by simultaneous broadcast to deliver the mail, and send the reply mail from each member who saw this incoming mail to the secretary's mobile phone mail Return it to the address or email address, and the secretary will use it in a way to know who is a member and who is absent.

However, there is no guarantee that all members will reply to the guide mail.

[0007] Apart from attendees, there are not a few people who think that they are going to be absent, saying, "Because I do not attend, I do not have to reply." People who didn't know that would not reply.

For this reason, the secretary needs to keep track of who the members are and who has received the reply, or to take notes and add up to grasp.

[0009] In order to fulfill the role of the secretary, such as sending an e-mail or making a phone call to an unanswered person again, to fulfill the role of the secretary, a great deal of labor is required in detail. It will be.

[0010]

Since the environment for utilizing the Internet using a mobile phone or a personal computer with a mail function has been widely established, there are many examples of utilizing E-mail for contacting a group meeting or the like. There is.

However, there is no guarantee that all the members will reply to the guide mail. Therefore, after sending the guide mail, again to confirm the intention of each member, send mail or call again. You have to spend a great deal of effort to understand the situation and count up, such as when you need to call.

Therefore, there is a demand for the development of a support system capable of supporting the business of creating a text, delivering the created text to members by mail, confirming attendance, and totaling.

The present invention has been made in consideration of such circumstances, and its purpose is to ask a large number of people such as confirmation of attendance at a meeting, collect answers, and give answers. The purpose is to support the work of counting and to reduce the burden on the person who performs the work.

[0014]

In order to achieve the above object, the present invention is configured as follows.

That is, the present invention has its own URL, is placed on the Web, and the UR is transmitted from the terminal device.
A server configured to be connected via a network by designating L, and receiving a request for a broadcast mail to a mail address given to a mobile phone specified by a caller as a requester, A service usage number is issued for each request, added to its own URL as extended information and attached to the broadcast mail, and when the recipient side accesses using this attached URL, the recipient side Aggregate using the extended information of the URL together with the information,
It is characterized by having a function provided to the client.

According to the present invention, a broadcast mail, for example, a guidance mail for a meeting or the like, is sent to the delivery destination mobile telephone with the URL of the providing server of the service support system, the usage number, and the delivery destination individual management number. , By clicking the URL attached in this e-mail displayed on the recipient's mobile phone, it will be linked to the server providing this service support system, and the answer from the questioner 2 of that mobile phone will be returned to the URL. It was made possible to grasp the intentions of each of a large number of distribution destinations by totaling from the attached usage number, the management number of the distribution destination individual, and the response contents. For this reason, a service support system that enables smooth confirmation work, etc., is freed from the burden of burdening executives such as secretaries and meetings, schedule adjustments such as meetings for circle activities, and contact notifications. Can be provided.

[0017]

DETAILED DESCRIPTION OF THE INVENTION Embodiments of the present invention will be described in detail below with reference to the drawings.

First, the concept of the service provided by the present invention will be described. FIG. 1 is a conceptual diagram of a mail delivery tabulation service provided by the present invention. In this mail delivery totaling service, the totaling server 1 performs the notification of the question from the questioner 2 to the plurality of questionable persons 3 and the aggregation of the answers from the plurality of questionable persons 3. In order for the totaling server 1 to exchange various kinds of information with the questioner 2 and the questionee 3, the communication terminals 4 owned by the questioner 2 and the questionee 3 are used. This communication terminal 4 receives an electronic mail via the Internet, and WWW (World Wide
Web) can be accessed. As the communication terminal 4, an existing mobile phone with an email function and a web browser function, a personal computer or a PDA (Pers) equipped with a mailer and a web browser is used.
onal Digital Assistant) etc. are applicable.

Upon receiving the request from the questioner 2, the totaling server 1 transmits a contact mail addressed to the questionee 3 designated by the questioner 2 via the mail server 5. The contact e-mail is an e-mail notifying the questionee 3 that there is a question from the questioner 2 and also the URL to be accessed in order to make an answer. The totaling server 1 collects the answers to the questions from the questioned person 3 who has accessed by the URL shown in the contact mail, and totalizes the answers. The tallying server 1 presents the tallying result to the questioner 2.

Thus, for example, the secretary of the meeting supports the work such as confirming attendance of the target person of the meeting.

The mobile phone with a mail function is assumed to be, for example, a mobile phone with an i-mode (registered trademark) function which is a simple internet function. Browsing mail using the mobile phone browser built in the mobile phone, operating buttons for expressing a will attached to the mail, and clicking the URL attached to the mail, the total server 1 at the URL, The intention information by the button operation is returned.

This embodiment provides an environment in which the totalizing server 1 placed on the network allows the user who has accessed through the Internet to rent the function and use the function on the net. That is, ASP (Applicat
It is most suitable for application as a service as an ion service provider. With the above ASP, software makers, system integrators, etc. provide software on the server,
It is a rental use service that users use it via the Internet. If the customer user has a personal computer or a mobile terminal, the customer user can use the application.

FIG. 2 is a block diagram of the aggregation server 1.
As shown in FIG. 2, the aggregation server 1 includes a processor 1
1, main memory 12, hard disk device 13, CD
-ROM drive 14, keyboard / mouse 15, display 16 and network interface unit 17
have. The respective units are connected to each other via the bus 18.

The processor 11 is a hard disk device 1
Various control processes are performed by executing software processes according to the programs stored in 3.

The main memory 12 temporarily stores the software extracted from the hard disk device 13 for the processor 11 to actually use. Further, the main memory 12 is used as a work area for the processor 11.

The hard disk device 13 is a processor 1.
1 stores a program for the operating system used by 1. The hard disk device 13 also stores various programs and other data. In addition, the hard disk device 13 includes an aggregation service program 13a.
Will be installed. Further hard disk device 13
Includes an HTML library 13b and a database 1
3c is provided.

The CD-ROM drive 14 is a CD-RO.
Data is read from the M medium C.

The keyboard / mouse 15 receives various instruction inputs from the administrator.

The display 16 displays images for notifying the administrator of various information.

The network interface section 17 includes
A network N such as the Internet is connected. The network interface unit 17 performs a communication process via the network N. The network interface unit 17 uses, for example, the Internet protocol for the above communication processing.

By the way, as the totaling server 1, for example, a general-purpose server computer is used. Therefore,
Initially, the aggregation service program 13a is not installed in the hard disk device 13. Also HTML
The library 13b and the database 13c are not provided in the hard disk device 13. Therefore, as part of the installation work of the aggregation server 1, the aggregation service program 13a stored in the CD-ROM medium C is used.
Is installed in the hard disk device 13. Also,
The HTML library 13b and the database 13c are constructed.

The totaling service program 13a is a computer program for causing the processor 11 to realize various functions for realizing the mail delivery totaling service described above.

The HTML library 13b includes a plurality of HTs.
ML (HyperText Markup Language) file is included. These HTML files are used by the questioner 2 and the questionee 3
A communication terminal 4 for displaying a screen for notifying various information to the user, accepting information input by the questioner 2 and the questionee 3, or notifying the totaling server 1 of the input information.
It describes the instructions to be executed by.

The database 13c stores various kinds of information instructed by the inquirer 2 in operating the above-mentioned mail delivery totaling service, and also stores the answer from the inquired person 3 and the totaling result thereof. The data stored in the database 13c includes an address book of members for each group, reply data, information of a user who is a group manager (secretary), an issued ID, a service use group number,
It includes the member's personal management number, usage history, template document, accepted document contents for each user, and the like.

(First Embodiment) FIG. 3 is a diagram showing various functional units realized by the processor 11 based on the aggregation service program 13a in the first embodiment.

As shown in FIG. 3, the processor 11 performs the processing based on the counting service program 13a, so that the reception / registration section 11a, the URL generation section 11b, the contact mail sending section 11c, the question processing section 11d, and the answer counting. It functions as each of the section 11e and the totalization result display processing section 11f.

The reception / registration unit 11a receives designation of various information necessary for providing the mail delivery tabulation service,
And the received information is registered in the database 13c. The designation received by the reception / registration unit 11a includes designation of the content to be contacted to the queried person 3 when the questioner 2 makes a question. The designation received by the reception / registration unit 11a includes the designation of the questionable person 3. It should be noted that the designation of the questioned person 3 is accepted by selecting from among the members registered in advance.

The URL generation unit 11b generates a URL to be individually assigned to each of the questioned persons 3.

The contact mail sending unit 11c creates an individual contact mail for each questioned person 3 and sends it to the network N.

In response to the access via the network N, the question processing unit 11d identifies the questioned person 3 who is accessing based on the URL used for the access, and the questioned person 3 is identified. A process for asking the questioner 3 a question is executed.

The answer totaling unit 11e collects and totals the answers from the questioned person 3.

The totalization result display processing unit 11f performs processing for displaying the above totalization result on the communication terminal 4 used by the interrogator 2 in order to make the interrogator 2 confirm the totalization result in the answer totalization unit 11e. Run.

Next, the totalizing server 1 configured as described above
A specific description will be given of how the mail delivery aggregation service is provided by.

FIGS. 4 and 5 are views showing transitions of screens displayed on the communication terminal 4 when the totaling server 1 receives various instructions from the questioner 2.

First, in order to use the mail delivery tabulation service, the interrogator 2 accesses the tabulation server 1 from the communication terminal (hereinafter, referred to as an interrogation terminal) 4 owned by the interrogator 2 and registers necessary items. To do. Therefore, the interrogator 2 uses the interrogation terminal 4 to access the top page for the interrogator 2 disclosed by the totaling server 1.

When the top page for the inquirer 2 is accessed, the processor 11 in the totaling server 1 issues an HTML file (hereinafter referred to as a top menu file) representing a top menu screen 21 as shown in FIG. Transfer to the terminal 4. On the inquiry terminal 4, the top menu screen 21 is displayed based on the top menu file. The top menu screen 21 shows "I
It includes menu items 21a to 21d such as "D issue", "service use", "service outline", and "notification".

The top menu file includes an instruction to notify the totaling server 1 which item has been selected when any of these menu items 21a to 21d is selected. Therefore, the top menu file provides a mechanism and a function of allowing the user of the inquiry terminal 4 to select and specify the menu items 21a to 21d and accepting the specified menu item in the totaling server 1.

From the top menu screen 21, "issue ID"
When the question terminal 4 is notified that the menu item 21a of 4 is specified, the processor 11 creates an HTML file (hereinafter referred to as a personal information registration file) showing a personal information registration screen 22 as shown in FIG. Question terminal 4
Transfer to. On the inquiry terminal 4, the personal information registration screen 22 is displayed based on the personal information registration file. The personal information registration screen 22 has windows 22a, 22b, 22c for inputting "name", "mobile phone number", and "email address", respectively. Further, on the personal information registration screen 22, an operation button 22d of "registration" is arranged. Then, the personal information registration file receives a command for accepting information input to these windows 22a, 22b, 22c and for notifying the totaling server 1 of the input information in response to the operation button 22d being operated. Including. Therefore, the personal information registration file provides a mechanism and a function for accepting the input of the personal information of the questioner 2 in the totaling server 1.

When the personal information input by the interrogator 2 is notified from the interrogation terminal 4, the processor 11 registers this personal information in the database 13c. Further, the processor 11 issues the ID of the questioner 2 so as not to duplicate the already issued ID and issues an arbitrary password. The processor 11 registers these ID and password in the database 13c as the same data record as the above personal information. Then, the processor 11 transfers an HTML file (hereinafter referred to as an ID issue file) showing the ID issue screen 23 as shown in FIG. 4 to the inquiry terminal 4. In the question terminal 4, the above I
The ID issuance screen 23 is displayed based on the D issuance file. The processor 11 includes the above-mentioned issued ID display 23a and password display 23b in the ID issuance screen 23. That is, the ID issuing file provides a mechanism and a function of presenting the newly issued ID and password to the questioner 2.

Further, an operation button 23c of "OK" is arranged on the ID issuing screen 23. Then, the ID issuing file includes a command to notify the totaling server 1 of the fact that the operation button 23c is operated by the user. If the interrogator 2 stores the ID and password or operates the operation button 23c after taking a memo, the interrogating terminal 4 notifies the totaling server 1 to that effect. That is, the ID issuance file provides a mechanism and a function for confirming that the questioner 2 has recognized the ID and the password in the totaling server 1. Note that the processor 11
When it is notified that the operation button 23c is operated by the user, the inquiry terminal 4 displays the top menu file.
Transfer again to. That is, the processor 11 returns the display of the question terminal from the ID issuing screen 23 to the top menu screen 21.

When the registration is completed in this way, the questioner 2 can use the mail delivery tabulation service in earnest.
Since the top menu screen 21 is a list of use menus of this mail delivery aggregation service, from this list,
The questioner 2 selects a menu that he or she intends to use. When the user wants to use the service, he / she specifies the menu item 21b of "use of service". The user
When the user wants to know the outline of the service, the menu item 21c of "service outline" is designated. When the user wants to see the notification, he / she specifies the menu item 21d of "Notification".

The interrogator 2 who has been issued the ID and password as described above can use the mail delivery tabulation service of this embodiment. When using the e-mail delivery aggregation service, the questioner 2 asks the menu item 2 of “service use” from the top menu screen 21.
Specify 1b. When the question terminal 4 is notified that the menu item 21b is designated accordingly, the processor 11 causes the processor 11 to enter the ID / password input screen 2 as shown in FIG.
The HTML file representing 4 (hereinafter referred to as an ID input file) is transferred to the inquiry terminal 4. On the inquiry terminal 4, the ID / password input screen 24 is displayed based on the ID input file.

On the ID / password input screen 24, "I
Window 24a for entering D "and" password ",
24b is arranged. Further, on the ID / password input screen 24, a "send" operation button 24c is arranged.

The ID input file is stored in these windows 24a,
Accepting information input to 24b and windows 24a, 2
4b includes a command to notify the totaling server 1 of the information input to 4b in response to the operation of the operation button 24c.
Therefore, the ID input file provides a mechanism and a function for accepting the designation of the ID and the password of the questioner 2 in the totaling server 1.

In response to the notification of the ID and password to the total server 1, the processor 11 authenticates the questioner 2 based on the ID and password. If this authentication fails, the processor 11 transfers the top menu file to the inquiry terminal 4 again. That is, the processor 11 returns the display of the question terminal from the ID issuing screen 23 to the top menu screen 21.

If the above authentication is successful, the processor 1
1 transfers an HTML file showing a service menu screen 25 as shown in FIG. 4 (hereinafter referred to as a service menu file) to the inquiry terminal 4. The inquiry terminal 4 displays the service menu screen 21 based on the service menu file.

The service menu screen 21 is a menu screen for selecting a service available to the inquirer 2. The service menu screen 21 includes menu items 25a to 25g such as "personal information edit", "other party information registration", "contact creation / transmission", "responder confirmation", "non-responder confirmation", "password change", and "top menu". .

In the service menu file, when any one of these menu items 21a to 21d is instructed to be selected, which item is selected is collected by the totaling server 1.
Including an instruction to notify. Therefore, the service menu file provides a mechanism and a function of causing the user of the inquiry terminal 4 to select and specify the menu items 25a to 25g and accepting the specified menu item in the totaling server 1.

<Personal information editing> Now, from these,
It is assumed that the item 25a of "personal information edit" is selected. Then, the question terminal 4 notifies the totaling server 1 to that effect. In response to this notification, the processor 11 in the totaling server 1 transfers an HTML file (hereinafter referred to as “personal information editing file”) showing the principal information editing screen 26 as shown in FIG. 4 to the question terminal 4. On the question terminal 4, the personal information edit screen 2 is displayed based on the personal information edit file.
6 is displayed.

On the personal information editing screen 26, windows 26a, 26b and 26c for inputting "name", "mobile phone number" and "email address" are arranged. And in these windows 26a, 26b, 26c,
The registered name of the questioner 2 found as a result of the authentication,
The mobile phone number and email address are shown. On the personal information editing screen 26, a "register" operation button 26d
Are placed. On the personal information edit screen 26, menu items 2 of “service menu” and “top menu” are displayed.
6e and 26f are arranged.

The personal information edit file is stored in the window 26 above.
accepting information input to a, 26b, and 26c,
It includes a command for notifying the totaling server 1 of the information input in response to the operation of the operation button 26d. The personal information edit file includes menu items 26e, 26.
When any one of f is designated, the instruction to notify the totaling server 1 to that effect is included. Therefore, the personal information registration file provides a mechanism and a function for allowing the totaling server 1 to accept the edit designation of the personal information by the questioner 2.
In addition, the personal information registration file provides a mechanism and a function for the totaling server 1 to accept the designation to stop editing personal information and shift to the service menu or the top menu.

The inquirer 2 changes the information in the corresponding window of the item to be changed to new information and operates the operation button 26d. In response to this button operation, the windows 26a, 26b, 26
The information entered in c is sent from the inquiry terminal 4 to the aggregation server 1
Will be notified to. Upon receiving this notification, the processor 11 in the totaling server 1 updates the personal information already stored in the database 13c to the newly notified information. When the inquiry terminal 4 notifies the tallying server 1 that one of the menu items 26e and 26f is designated, the processor 11 does not update the personal information as described above. Then, the processor 11 transfers the service menu file or the top menu file again to the question terminal 4. That is, the processor 11 returns the display of the inquiry terminal to the service menu screen 25 or the top menu screen 21.

<Group Member Registration> It is assumed that the inquirer 2 selects the menu item 25b of “register partner information” from the service menu screen 25. Then, the inquiry terminal 4 notifies the totaling server 1 to that effect. In response to this notification, the processor 11 in the aggregation server 1 transfers an HTML file (hereinafter referred to as a member registration file) showing a member registration screen 27 as shown in FIG. 4 to the inquiry terminal 4. The inquiry terminal 4 displays the member registration screen 27 based on the member registration file.

The member registration screen 26 is provided with windows 27a, 27b and 27c for inputting "name", "mobile phone number" and "email address" respectively. On the member registration screen 27, a “registration” operation button 27d is arranged. On the member registration screen 27,
Menu items 27e and 27f of "service menu" and "top menu" are arranged.

The member registration file is displayed in the window 27 above.
accepting information input to a, 27b, and 27c,
It includes an instruction to notify the totaling server 1 of the above-mentioned input information in response to the operation of the operation button 27d.
In addition, the member registration file is a menu item 27e, 2
When any of 7f is designated, the instruction to notify the totaling server 1 to that effect is included. Therefore, the member registration file provides a mechanism and a function for receiving the designation of the member information by the questioner 2 in the totaling server 1. In addition, the member registration file provides a mechanism and a function for the totaling server 1 to accept the designation of stopping the registration of the member information and shifting to the service menu or the top menu.

Interviewer 2 on this member registration screen 27
Can register or change the information of each member. The member is a member of a circle or the like in which the questioner 2 who is currently accessing is the main manager. That is, on the member registration screen 27, the questioner 2 can register a circle name list (address book) or the like in the totaling server 1. Therefore, the questioner 2 gives the name of each individual member in the “name” window 27a, and the mobile phone number used by the individual in the “mobile phone number” window 27b.
Then, after inputting the mail addresses given to the individual mobile phones into the "e-mail address" windows 27c, the operation buttons 27d are operated. In response to the operation of the operation button 27d, the windows 27a, 27b, 27c
The information input to the inquiry terminal 4 is notified to the totaling server 1. Upon receiving this notification, the processor 11 in the aggregation server 1 registers it in the database 13c as a member regarding the questioner 2 who is accessing. Processor 11
The database 13 contains information about each of these members.
When registering in c, a member individual management number, which is the member's individual management number, is issued. And processor 1
First, the member individual management number is registered in the database 13c in association with the information of each member individual.

When the inquiry terminal 4 notifies the totaling server 1 that one of the menu items 26e and 26f is designated, the processor 11 transfers the service menu file or the top menu file again to the inquiry terminal 4. That is, the processor 11 displays the inquiry terminal on the service menu screen 25 or the top menu screen 21.
Return to.

The screens shown in FIGS. 4 and 5 assume that the inquiry terminal 4 is a mobile phone. That is, it is a screen suitable for displaying on the question terminal 4 having a small display size. In the case where the inquiry terminal 4 has a large display size such as a personal computer, it is preferable to prepare a member registration screen 41 as shown in FIG. This member registration screen 41 is also HTML
The files are transferred from the aggregation server 1 to the communication terminal 4. In this member registration screen 41, windows 27a, 27b, 27c for inputting "name", "mobile phone number" and "email address" are arranged side by side for a plurality of members. Member registration screen 41
Has a "remarks" window 41a for inputting auxiliary information about each member. Further, on the member registration screen 41, menu items 25a to 25g arranged on the service menu screen 25 described above are also arranged. Therefore, according to the member registration screen 41, the work of inputting information for member registration by the questioner 2 can be simplified, which is convenient. Also, it becomes possible to directly select the service menu from this screen.

<Contact making / sending> It is assumed that the questioner 2 selects the “contact making / sending” menu item 25c from the service menu screen 25. Then, to that effect, the question terminal 4
Is notified to the aggregation server 1. In response to this notification, the processor 11 in the totaling server 1 transfers an HTML file (hereinafter referred to as a contact creation / transmission file) showing a contact creation / transmission screen 28 as shown in FIG. 5 to the inquiry terminal 4. The inquiry terminal 4 displays a contact creation / transmission screen 28 based on the contact creation / transmission file.

On the contact creation / transmission screen 28, a window 28 for inputting each of "title" and "body"
a and 28b are arranged. Contact creation / transmission screen 28
Has radio buttons 28c and 28d for designating the form of the answer to the question. On the contact creation / transmission screen 28, radio buttons 28e and 28f for designating whether or not to accept a comment for a question are arranged. On the contact creation / transmission screen 28, operation buttons 28g, 28 for "send to all" and "send to part"
h is arranged. On the contact creation / transmission screen 28,
Menu items 28i and 28j of "service menu" and "top menu" are arranged.

The contact creation / transmission file is displayed in the window 28 above.
In addition to accepting the information input to a, 28b, accepting the designation of the radio buttons 28c to 28f, and which of the operation buttons 28g, 28h is operated in response to the operation buttons 28g, 28h being operated, It includes an instruction to notify the totaling server 1 of the information entered in the windows 28a and 28b and the designated states of the radio buttons 28c to 28f. Further, the contact creation / transmission file includes an instruction to notify the totaling server 1 of any one of the menu items 27i and 27j specified.
Therefore, the contact creation / transmission file provides a mechanism and a function for the totaling server 1 to accept the specification of the contents to be notified to the member by the questioner 2 and the form of the question answer. In addition, the contact creation / send file is for questioned person 3
With a mechanism and a function for accepting the designation of whether all the members registered for the interrogator 2 or only a part of the registered members are accepted by the totaling server 1. provide. Further, the contact creation / transmission file provides a mechanism and a function for accepting the designation of shifting to the service menu or the top menu in the totaling server 1.

On this contact creation / transmission screen 28, the questioner 2
Can create a contact message indicating the contents to be notified to the member, specify the form of the question, and specify transmission. Therefore, the questioner 2 inputs a title that briefly represents the notification content in the "title" window 28a. The interrogator 2 inputs a contact message in the "text" window 28b. There are two types of contact text input formats: fixed text selection and free format. In the case of selecting a fixed sentence, a template document for each scene prepared in advance in the database 13c of the totaling server 1 is transferred to the question terminal 4. The interrogator 2 selects a contact message from these template documents at the interrogation terminal 4. In the case of free format, the questioner 2 can freely input a contact message. Further, the questioner 2 specifies the answer format to the question by selecting one of the radio buttons 28c and 28d. In the first embodiment, two forms are provided as a response format, which is designated as "OK" or designated as "Yes" and "No".
The questioner 2 selects the radio button 28c, 28d corresponding to the desired one of these two answer formats.
Further, the questioner 2 designates whether or not to accept the comment input by the questionee 3 with the radio buttons 28e and 28f.

As described above, the questioner 2 specifies various information for asking a question. When the designation is completed and the question to the questioned person 3 is to be executed, the operation button 2
Operate either 8g or 28h. Questioner 2 at this time
Operates the operation button 28g if all the registered members of the questionee 3 are operated as described above, and operates the operation button 28h if only all of the members are registered. In response to the operation of any one of the operation buttons 28g, 28h, which of the operation buttons 28g, 28h has been operated, the information entered in the windows 28a, 28b and the designated states of the radio buttons 18c to 28f. Is notified to the totaling server 1 from the question terminal 4. Upon receiving this notification, the processor 11 in the totaling server 1 stores these pieces of information in the database 13c. At this time, the processor 11 newly issues a group number, which should also be called a reception number, and also stores this in the database 13c together with the above information.

At this time, if the operation button 28g has been operated, the processor 11 creates an inquired person list in which all the inquired persons are the inquired persons 3, and stores this in the database 13c.

<Select Destination> When the “Send to Part” operation button 28h is operated and the fact is notified from the inquiry terminal 4 to the aggregation server 1, the processor 11 in the aggregation server 1 causes the processor 11 to execute the process shown in FIG. The HTML file (hereinafter, referred to as a destination selection file) showing the destination selection screen 29 as shown in (4) is transferred to the inquiry terminal 4. The inquiry terminal 4 displays a destination selection screen 29 based on the destination selection file.

The destination selection screen 29 shows a list of names of all members. Then, on the destination selection screen 29, a check box 29a is arranged for each of the names of these members. Further, the transmission destination selection screen 29 is divided into a plurality of pages when the number of members is large. Therefore, on the destination selection screen 29, a menu item 29b for page selection is arranged.
In the example of FIG. 5, six menu items 29b are arranged from "1" to "6". On the transmission selection screen 29, an operation button 29c for "confirm selection" is arranged. Further, on the destination selection screen 29, menu items 29d and 29e of "service menu" and "top menu" are arranged.

The destination selection file accepts the designation of the above check box 29a, and the operation button 2
It includes an instruction to notify the totaling server 1 of the specified state of the check box 29a in response to the operation of 9c. The destination selection file is menu item 29
When any one of b, 29d, and 29e is designated, a command to notify the totaling server 1 of that is included. Therefore, the transmission destination selection file indicates that the questioner 2 selects the transmission destination, that is, the questioned person 3 from the members, by the aggregation server 1.
Provides the mechanism and function to accept. Further, the transmission destination selection file provides a mechanism and a function for receiving the designation of shifting to the service menu or the top menu in the totaling server 1.

On the destination selection screen 29, the questioner 2
While confirming the names of the members shown, a check (check mark) is inserted into the check box 29a for each name of the member to be the questioned person 3. In addition, when the questioner 2 wants to check another page, the questioner 2 specifies any one of the menu items 29b. Then, the inquiry terminal 4 notifies the totaling server 1 to that effect. Therefore, the processor 11 in the totaling server 1 transfers the destination selection file of the page corresponding to the designated menu item 29b to the question terminal 4.

When the questioner 2 finishes selecting all the questionees 3, the questioner 2 operates the operation button 29c. Then, the check state of the check box 29a is notified from the question terminal 4 to the aggregation server 1. Upon receiving this notification, the processor 11 in the totaling server 1 generates a questionable person list in which the questioned person 3 is a member whose name corresponds to the checked check box 29a, and stores this in the database 13c.

In the case where the inquiry terminal 4 has a large display size such as a personal computer,
It is advisable to prepare a contact creation / transmission screen 42 as shown in FIG. The contact creation / transmission screen 42 is also transferred from the aggregation server 1 to the communication terminal 4 by the HTML file. The contact creation / transmission screen 42 has windows 28a and 28b and radio buttons 28c to 28f arranged as shown in FIG. Further, the contact creation / transmission screen 42 is provided with a "send to all" radio button 42a, a "send to some" radio button 42b, and a "send" operation button 42c, respectively. Further, the contact creation / transmission screen 42 also has menu items 25a to 25g arranged on the service menu screen 25 described above.

On the contact creation / transmission screen 42, the questioner 2 selects one of the radio buttons 42a and 42b and then operates the operation button 42c. When the radio button 42b is selected, if the transition to the contact creation / transmission screen 43 shown in FIG. 8, that is, if the selection screen of the transmission destination is expanded, the information from the registered members will be displayed. The questioner 3 can be easily selected. This contact creation / transmission screen 43 is also transferred from the aggregation server 1 to the communication terminal 4 by the HTML file.

FIG. 9 is a diagram showing an example of the contact creation / transmission screen 44 in which the fixed text selection is adopted as the input format of the contact text. This contact creation / transmission screen 44 is also transferred from the aggregation server 1 to the communication terminal 4 by the HTML file.
The contact creation / transmission screen 44 is an example suitable for a large display size such as a personal computer.

On the contact creation / transmission screen 44, a window 44a for inputting a "subject", a window 44b for inputting a date (month), and a window 44 for inputting a date (day).
c, radio buttons 44d and 44e for selecting time (am / pm), window 44 for entering time (hour)
A window 44g for inputting f, time (minutes), or a window 44h for inputting a place is arranged.

Then, the windows 28a, 28b, 44b, 44
Each of c, 44f, and 44g includes a list button at its end, and a list of candidates prepared in advance is displayed by operating this list button. Then, the character string selected from the list is input into the corresponding window.

Now, the operation button 28g of "send to all" is operated on the contact creation / transmission screen 28, or the operation button 2 of "selection confirmation" on the transmission destination selection screen 29.
If the inquiry terminal 4 notifies the tallying server 1 that 9c has been operated, the tallying server 1 causes the processor 11
Executes the contact mail transmission process as shown in FIG.

First, in step ST1, the processor 11 selects an unselected questionee 3 from the questionee list generated as described above. In step ST2, the processor 11 generates a URL to be assigned to the selected questionable person 3.

The URL generated here is, for example, "htt
It has a form such as “p: //www.aaa.co.jp/kekka.htm? xxxx% 11”. In this URL, “http” represents the type of communication protocol. Is a delimiter, “www.aaa.co.jp” represents the domain name of the aggregation server 1. “/” following “www.aaa.co.jp” is a delimiter, “kekka.htm” Is the file name of the application stored in the aggregation server 1. The parts up to this point are used fixedly, and the URL of the questionable person 3 who assigns the URL is added to the fixed part. The URL is determined by adding a part determined according to the service use group number and the member individual management number.
"?" Is a delimiter. The service usage group number is represented as "xxxx". "%" Is a delimiter. The member's personal management number is represented by "11". Thus, the "xxxx" part changes for each group and the "11" part changes for each member, and an individual URL is generated for each questioned person 3. In step ST3, the processor 11 registers the generated URL in the database 13c in association with the questioned person 3 selected in step ST1.

Next, the processor 11 creates an electronic mail in step ST4. This e-mail has a content specified by the questioner 2 on the contact creation / transmission screen 28 and based on various settings stored in the database 13c. That is, the processor 11 indicates the designated character string in the window 28a in the title of the electronic mail. Further, the processor 11 shows the designated character string in the window 28b in the body of the electronic mail. The processor 11 follows the specified character string in the body of the e-mail, followed by "↓ intention confirmation click ↓"
Add a fixed character string such as. Further processor 11
Adds the URL generated in step ST2 to the body of the e-mail. As a result, for example, an electronic mail having a text as shown in FIG. 11 is created. Then, the processor 11 sets the destination of this e-mail to step ST.
The e-mail address registered in the database 13c for the questioned person 3 selected in 1 is set.

In step ST5, the processor 11 sends the electronic mail created as described above to the network N. Then, this electronic mail is transmitted to the questioned person 3 via the network N and the mail server 5.
Is sent to a communication terminal (hereinafter referred to as an inquired terminal) 4 used by. Then, the questioned person 3 can confirm the contents of the above-mentioned e-mail at the questioned terminal 4.

When the transmission of one electronic mail is completed, the processor 11 confirms in step ST6 whether or not there is any unselected questionable person 3 in the questionable person list. Then, the processor 11 repeats the processing of steps ST1 to ST6 until it can confirm that there is no unselected questionee 3 anymore. Thus, the e-mail for the questionable person 3 is transmitted to each of the questionable persons 3 shown in the questionable person list as described above.

Then, if the e-mail has been sent to all the questioned persons 3 shown in the questioned person list and it is confirmed in step ST6 that there is no questioned person 3 who has not yet been selected, the processor 11 ends this contact mail transmission processing.

If the questioned person 3 confirms the electronic mail at the questioned terminal 4 and wants to reply to the notification by this electronic mail, he / she accesses the URL shown in the electronic mail. Many personal computer mail applications and mobile phones use UR in the body of the email.
When L is shown, it has a function of starting access to the URL in response to the operation for selecting it. If such a function is used, the corresponding UR can be easily
L is accessible.

The domain name included in the URL shown in the above e-mail is the domain name assigned to the totaling server 1. Therefore, the access from the questioned terminal 4 is made to the totaling server 1. That is, the questioned terminal 4 is connected to the aggregation server 1 via the network N without the questioned person 3 being aware of it.

When the access is made using the URL generated in the contact mail transmission process and stored in the database 13c in this way, the processor 11 executes the process shown in FIG.
The question process as shown in 2 is executed.

First, in step ST11, the processor 11 determines the inquired person 3 who has accessed and the group to which the inquired person 3 belongs, based on the accessed URL. As mentioned above, "xxxx% 11" at the end of the URL indicates the service use group number, and "11" indicates the member personal management number. Check these. By doing so, the above determination can be easily performed.

Subsequently, the processor 11 proceeds to step ST12.
In, an HTML file showing a question screen (hereinafter referred to as a question file) is generated. The question screen is supposed to reflect the answer method and the presence / absence of comments registered in the database 13c for the determined group.

For example, FIG. 13A shows an example of the question screen when “Yes / No” is specified as the answer method and “Yes” is specified as the comment presence / absence. In this case, a window 51 for inputting a comment is arranged on the question screen. Further, operation buttons 52 and 53 for "Yes" and "No" are arranged on the question screen.

On the other hand, FIG. 13B shows an example of the question screen when "OK" is specified as the answer method and "None" is specified as the comment presence / absence. In this case, the operation screen 54 of "OK" is arranged on the question screen.

Although not shown, when “Yes / No” is designated as the answer method and “None” is designated as the comment presence / absence, the window 51 from the question screen shown in FIG. 13 (a) is displayed. The question screen will be displayed without. When “OK” is specified as the answer method and “Yes” is specified as the comment presence / absence, the window 51 is arranged above the operation button 54 in the question screen shown in FIG. 13B. It becomes a question screen.

Then, in any question screen, FIG.
As shown in FIG. 3, the name stored in the database 13c for the interrogated person 3 determined in step ST11 is placed at the head in the form of, for example, “Mr. Taro Tokyo”. Further, following this name, a prepared standard message is arranged. This standard message is shown in Figure 1.
In the example of 3 (a), "If there is no problem with this case, click" Yes "below, and in other cases, click" No "." ] Is the content. Figure 1 shows the standard message.
In the example of 3 (b), "If you agree with this case, please press the button below. ] Is the content.

When the question file includes the window 51, the information input to the window 51 is accepted, and the operation buttons 52, 53, 54 are operated in response to the operation buttons 52, 53, 54.
It includes a command to notify the totaling server 1 of the information input to the window 51 as well as which one of 53 and 54 has been operated. Therefore, it provides a mechanism and a function for the summary server 1 to receive the intention of the questioned person 3 for the question shown in the contact mail, that is, to accept the answer to the question.

Therefore, the processor 11 performs step ST13.
At, the question file generated as described above is transmitted to the questioned terminal 4 of the access source. And processor 1
In step ST14, 1 waits for a notification based on the command of the question file from the questioned terminal 4. If it is confirmed that the notification has been made, the processor 1
1 acquires the notified information in step ST15. Then, in step ST16, the processor 11 sets the obtained information as the answer information from the questioner 3 who is the access source, in group number units, and in the questioner 3
Database 13
Register in c. With this, the processor 11 ends the question processing.

The processor 11 executes the above-described question processing each time the questioned person 3 makes an individual access, thereby collecting and tabulating the answers.

<Response Confirmation> When the questioner 2 wants to confirm the response content from the questioned person 3, the questioner 4 displays the service menu screen 25 on the questioning terminal 4 and designates the menu item 25d of “confirmation of respondent”. Then, the inquiry terminal 4 notifies the totaling server 1 to that effect. In response to this notification, the processor 11 in the aggregation server 1 transfers an HTML file (hereinafter, referred to as an answer confirmation file) showing an answer confirmation screen 30 as shown in FIG. 5 to the question terminal 4. On the question terminal 4, the answer confirmation screen 30 is displayed based on the answer confirmation file.

The answer confirmation screen 30 shows a list of names of all the questionable persons 3 included in the questionable person list. Then, on the answer confirmation screen 30, the contents of the answers from the inquired person 3 having the name are displayed side by side with each name. If the questioned person 3 inputs a comment,
A "comment" menu item 30a is arranged. In addition, the answer confirmation screen 30 is divided into a plurality of pages when the number of questioned persons 3 is large. Therefore, on the answer confirmation screen 30, a menu item 30b for page selection is arranged. In the example of FIG. 5, the menu item 30b is "1"-
Six "6" are arranged. Further answer confirmation screen 3
In 0, menu items 30c and 30d of "service menu" and "top menu" are arranged.

The answer confirmation file includes a command to notify the totaling server 1 of any one of the above menu items 30a to 30d when it is designated. Therefore, the answer confirmation file provides a mechanism and a function for accepting the comment display instruction and the page switching instruction in the aggregation server 1. The answer confirmation file also provides a mechanism and a function for the totaling server 1 to accept the designation of shifting to the service menu or the top menu.

Thus, the questioner 2 can recognize that the questionee 3 having the name “Tokyo Taro” has answered “Yes” in the example of FIG. 5 by referring to the answer confirmation screen 30. Further, the questioner 2 can recognize that the questionable person 3 is inputting a comment. When the questioner 2 selects the menu item 30a, the fact is notified from the questioning terminal 4 to the totaling server 1. Then, in the aggregation server 1, the processor 11
Reads the corresponding comment from the database 13c, generates an HTML file representing a screen (not shown) indicating the comment, and transfers the HTML file to the inquiry terminal 4. Then, the question terminal 4 displays a comment based on the HTML file. Thereby, the questioner 2 can confirm the comment input by the questionee 3. In addition, when the questioner 2 wants to check another page, the questioner 2 can select the menu item 30b.
Specify one of. Then, the inquiry terminal 4 notifies the totaling server 1 to that effect. Therefore, the processor 11 in the aggregation server 1 transfers the answer confirmation file of the page corresponding to the specified menu item 30b to the question terminal 4.

Incidentally, in the case where the inquiry terminal 4 has a large display size such as a personal computer, it is preferable to prepare an answer confirmation screen 45 as shown in FIG. This answer confirmation screen 45 is also transferred from the aggregation server 1 to the communication terminal 4 by the HTML file. The answer confirmation screen 45 displays a list showing various information collected and stored in the database 13c. Further, on the response confirmation screen 45, the menu items 25a to 2 arranged on the service menu screen 25 described above are displayed.
5g is also placed. Therefore, according to the answer confirmation screen 45, the questioner 2 can confirm the answer situation more easily, which is convenient. Also, it becomes possible to directly select the service menu from this screen.

The answer confirmation screen 45 is provided with "Yes" and "No" radio buttons 45a and 45c in association with each of the questioned persons 3. Further, on the answer confirmation screen 45, the operation button 45c for "execute answer change"
Are arranged. The HTML file showing the answer confirmation screen 45 includes radio buttons 45a and 45b.
And a command to notify the totaling server 1 of the specified states of the radio buttons 45a and 45b in response to the operation of the operation button 45c. By doing so, the questioner 2 can instruct to change the answer result, and the totaling server 1 can accept this instruction. Therefore, the processor 11 in the totaling server 1 changes the information stored in the database 13c according to the above instruction. Thereby, when the questioner 2 receives a direct answer from the person 3 to be queried by telephone or verbal, it can be reflected in the information managed by the aggregation server 1, which is convenient.

Also, it is preferable to prepare a list screen 46 as shown in FIG. This list screen 46 is also transferred from the tabulation server 1 to the communication terminal 4 by the HTML file. The list screen displays a list showing the names of the questionee 3 who has given a predetermined answer to the question. Therefore, if a list of the interrogated person 3 who answered “Yes” is displayed when inquiring about attendance at a meeting, it becomes a list of participants. Therefore, if this list is made into a form as shown in FIG. 15, for example, the list is printed out by a printer (not shown) connected to the communication terminal 4 to create a check sheet for meeting participants. It becomes possible. This check sheet can be used for checking attendance and collection of participation fees at the time of holding a meeting and is very convenient.

<Confirmation of unanswered person> The inquirer 2 can confirm the unanswered person from the above-mentioned answer confirmation screen 30. However, the questioner 2 must find out who the unanswered person is. Therefore, in this first embodiment, an unanswered confirmation screen 31 as shown in FIG. 5 is prepared.

When the questioner 2 wants to confirm the unanswered person,
Display the service menu screen 25 on the question terminal 4,
The menu item 25e for "confirm unanswered person" is designated. Then, the inquiry terminal 4 notifies the totaling server 1 to that effect. In response to this notification, the processor 11 in the aggregation server 1
Is an HTML file representing the unanswered confirmation screen 31 (hereinafter referred to as an unanswered person confirmation file).
Transfer to. On the question terminal 4, an unanswered confirmation screen 31 is displayed based on the unanswered person confirmation file.

On the unanswered confirmation screen 31, menu items 31a represented by names of unanswered persons are arranged.
If there are multiple unanswered persons, the menu item 31a
Are arranged in a list. Unanswered confirmation screen 3
1 is divided into a plurality of pages when the number of unanswered persons is large. Therefore, on the unanswered confirmation screen 31, a menu item 31b for page selection is arranged. In the example of FIG. 5, two menu items 31b, "1" and "2", are arranged. Furthermore, on the unanswered confirmation screen 31,
Menu items 31c and 31d of "service menu" and "top menu" are arranged.

The unanswered person confirmation file is used for the menu item 31a when the menu item 31a is specified.
It includes a command to call a telephone number (a mobile phone number registered for an unanswered person) included in the unanswered person confirmation file in association with a. Therefore, the unanswered person confirmation file provides a mechanism and a function for causing the communication terminal 4 to automatically call the unanswered person. The unanswered person confirmation file is
When any of the menu items 31b to 31d is designated, the instruction to notify the totaling server 1 is included. Therefore, the unanswered person confirmation file provides a mechanism and a function for accepting the page switching instruction in the aggregation server 1. Further, the unanswered person confirmation file provides a mechanism and a function for the totaling server 1 to accept the designation of shifting to the service menu or the top menu.

Thus, the questioner 2 can recognize the sequence of the menu items 31a as a list of unanswered persons by referring to the unanswered confirmation screen 31, and the unanswered persons can be easily and surely selected from this list. Can be recognized.
Also, if the questioner 2 wants to contact an unanswered person,
If you specify the menu item 31a indicated by the name of the unanswered person you want to contact, the mobile phone used by the unanswered person will be automatically called, so you can make an unanswered call. It is possible to confirm the person's answer.

As described above, according to the first embodiment, the questioner 2 only needs to specify the contents to be asked to the aggregation server 1 and the questionable person 3, and all the questionable persons 3 can be asked. It can be carried out. Since the answers to the questions are collected and totaled by the totaling server 1, the questioner 2 can easily and accurately recognize the status of the answers by checking the totaling result in the totaling server 1. Therefore, it is possible to eliminate troublesomeness such as attendance confirmation, schedule adjustment, or contact notification for various meetings such as drinking parties, neighborhood associations, lessons learned, alumni associations, or circle activities.
The mail delivery aggregation service provided by the first embodiment can be widely used not only for questions about meetings but also for questionnaires and surveys.

Further, according to the first embodiment, the communication terminal 4
Can use an existing terminal such as a mobile phone or a personal computer having a mail function and a web access function as it is, the questioner 2 and the questionee 3 do not need to have a special terminal. Therefore, a highly versatile and easy-to-use mail delivery aggregation service is provided.

Further, according to the first embodiment, all kinds of instructions from the interrogator 2 to the totaling server 1 can be issued from the interrogating terminal 4 via the network N, so that the interrogator 2 can access the totaling server anytime, anywhere. 1 can be accessed to perform necessary processing.

Further, according to the first embodiment, the inquired person 3 who has made the access is determined based on the URL used for the access, so that the inquired person 3 inputs the name and the like one by one. There is no need, and it is possible to answer with a minimum of operations. Therefore, the burden on the questioned person 3 does not increase.

(Second Embodiment) FIG. 16 is a diagram showing various functional units realized by the processor 11 based on the counting service program 13a in the second embodiment.
The same parts as those in FIG. 2 are designated by the same reference numerals, and detailed description thereof will be omitted.

As shown in FIG. 16, the processor 11 executes the processing based on the aggregation service program 13a, so that the processor 11 generates the URL generator 11b and the contact mail transmitter 11
c, answer aggregation unit 11e, aggregation result display processing unit 11f, reception / registration unit 11g, question processing unit 11h, unanswered person determination unit 11i, retransmission control unit 11j, collection completion confirmation unit 11k,
Collection completion notification unit 11m, emergency contact control unit 11n, data file acquisition unit 11p, and data file registration unit 11
functions as each of q.

The reception / registration unit 11g receives designation of various information necessary for providing the mail delivery tabulation service,
And the received information is registered in the database 13c. The designation accepted by the reception / registration unit 11g includes the same designation as accepted by the reception / registration unit 11a in the first embodiment. In addition to this, the designation accepted by the acceptance / registration unit 11g includes the designation of re-sending the e-mail to the unanswered questionee 3. Also reception / registration department 1
The designation accepted by the 1g includes designation of contents to be contacted to the questioned person 3 in an emergency (hereinafter referred to as emergency contact contents). Further, the designation accepted by the reception / registration unit 11g is the questioned person in an emergency (hereinafter referred to as an emergency contact) 3
Including the specification. The designation received by the reception / registration unit 11g includes designation of execution of emergency contact. Further, the reception / registration unit 11g registers the received emergency contact contents and emergency contact information in the database 13c as settings for emergency contact.

The unanswered person judging section 11i judges the questionee 3 who has not answered at that time when the resend of the electronic mail is designated.

The re-transmission control unit 11j uses the unanswered person determination unit 1
The contact mail transmitting unit 11c is controlled so as to retransmit the electronic mail to the questioned person 3 determined by 1i.

The collection completion confirmation unit 11k confirms whether or not the collection of answers from all the inquired persons 3 is completed.

When the collection completion confirming unit 11k confirms that the collection is completed, the collection completion notifying unit 11m notifies the interrogator 2 of the fact.

The emergency contact control unit 11n controls the contact mail sending unit 11c to send an e-mail for emergency contact when the emergency contact is designated.

The data file acquisition section 11p acquires the data file showing the screen from the inquiry terminal 4.

The data file registration section 11q registers the data file acquired by the data file acquisition section 11p in the database 13c as a notification image.

Next, the aggregation server 1 configured as described above
A specific description will be given of how the mail delivery aggregation service is provided by. The mail delivery tabulation service provided by the second embodiment is basically the same as that of the first embodiment. Therefore, here, only the points that are different from the first embodiment will be described.

When accepting various settings relating to a question by the questioner 2, the processor 11 in the totaling server 1 executes a setting acceptance process as shown in FIG. In step ST21, the processor 11 transmits the condition setting file to the inquiry terminal 4. The condition setting file is HTML
It is a file, and the condition setting screen 51 as shown in FIG.
Represents Note that FIG. 18 shows an example of the inquiry terminal 4 prepared for the case where the display size is large such as a personal computer.

The condition setting screen 51 includes a window 51a, a check box 51b, windows 51c to 51f, and operation buttons 51.
g, radio buttons 51h and 51i, windows 51j and 51k,
Radio buttons 51m, windows 51n and 51p, radio buttons 51q, windows 51r, radio buttons 51s and 51t, and operation buttons 51u and 51v are arranged.

The window 51a is for inputting the name of the group from which the inquired person 3 is selected. The check box 51b receives a designation as to whether or not to use the group mode. The windows 51c and 51d are the windows 5
This is for displaying the names of members belonging to the group designated by the name input in 1a. Window 51e
Is for entering the subject of the question. The window 51f is for inputting the file name of the data file showing the image. The operation button 51g is an OS (Oper for searching the file name of the data file
ating System) to specify that the function is called. The radio button 51h is for selecting one of the character strings prepared in advance for use in the body of the contact mail. The radio button 51i is for selecting whether or not to add a date to the contact mail. The windows 51j and 51k are for inputting "month" and "day" shown as dates in the contact mail. The radio button 51m is for selecting whether to add a time to the contact mail. The windows 51n and 51p are for inputting "hour" and "minute" which are shown as time in the contact mail. The radio button 51q is for selecting whether to add a place to the contact mail. The window 51r is for inputting a character string indicating a location in the contact mail. The radio button 51s is for selecting whether to add a comment field to the contact mail. The radio button 51t is for selecting a form for receiving an answer. The operation button 51u is for designating transmission of the setting information to the aggregation server 1. The operation button 51v is for designating execution of emergency contact.

The condition setting file is stored in the window 51 above.
a, 51c to 51f, 51j, 51k, 51n, 51
This includes commands for accepting information input to p, 51r, accepting designation in the check box 51b, and accepting selection of radio buttons 51h, 51i, 51m, 51q, 51s, 51t. The condition setting file is displayed on the window 5 in response to the operation button 51g being operated.
1a, 51c to 51e, 51j, 51k, 51n, 51
p, information entered in 51r, check box 51b and radio buttons 51h, 51i, 51m,
It includes a command for notifying the aggregation server 1 of the states of 51q, 51s, 51t and transferring the data file having the file name input to the window 51f to the aggregation server 1. The condition setting file is O when the operation button 51g is operated.
Includes an instruction to call the S function. The condition setting file also includes a command to notify the totaling server 1 of the fact that the operation button 51v has been operated.
Therefore, the condition setting file provides a mechanism and a function for accepting the input of the setting information by the questioner 2 in the totaling server 1. In addition, the condition setting file provides a mechanism and a function for the summary server 1 to accept an instruction to execute emergency contact.

Such a condition setting file is used by the inquiry terminal 4
Is received by the inquiry terminal 4, the condition setting screen 51
Is displayed. Therefore, the questioner 2 can use this condition setting screen 5
1 can be used to make various settings. When the questioner 2 finishes the necessary settings and operates the operation button 51u, the inquiry terminal 4 notifies the totaling server 1 of the setting information. If a file name is entered in the window 51f, the data file with that file name is transferred from the inquiry terminal 4 to the totaling server 1.

Therefore, the processor 11 executes step ST22.
At, the system waits for notification of this setting information. If it is confirmed that the setting information has been notified as described above, the processor 11 proceeds to step ST23,
The setting information notified above is acquired. If the data file is transferred, the processor 11 also acquires this data file and stores it in the database 13c.

Next, in step ST24, the processor 11 creates a questionable person list based on the selected members indicated by the setting information. Subsequently, in step ST25, the processor 11 indicates the setting information,
Create a contact screen file based on each setting of subject, image, text, date, time, place, comment field, and answer mode.

The contact screen file is an HTML file, and represents a contact screen 52 as shown in FIG. 19, for example. An image 52a is added to the contact screen 52. This image 52a is a pasted screen represented by a data file stored in the database 13c. If the data format of the data file is not suitable for pasting, the processor 11 converts it into a predetermined format.

When the creation of the contact screen file is completed, the processor 11 saves the contact screen file in the database 13c. Then, the processor 11 activates the contact mail transmission process. This contact mail transmission process is the same process as that described in the first embodiment. However, in the contact mail transmission process of the second embodiment,
The questioned person list is the one created in step ST24 of the setting acceptance process. Further, the body of the contact mail does not include the content of the question as shown in FIG. 20, but has the content of prompting access to the URL.

Then, when the questioned terminal 4 accesses the totaling server 1 based on the contact mail, the processor 11 creates the database 1 as described above and creates the database 1
Contact screen file saved in 3c
Transfer to.

<Retransmission of Contact Mail> Now, when the respondent confirmation is requested from the question terminal 4, the processor 11
An answer confirmation file showing an answer confirmation screen 53 as shown in FIG. 21 is transferred to the question terminal 4. In the question terminal 4,
An answer confirmation screen 53 is displayed based on the above-mentioned answer confirmation file. Note that FIG. 21 shows an example of what is prepared for the case where the inquiry terminal 4 has a large display size such as a personal computer.

The answer confirmation screen 53 shows a list of names of all the questionable persons 3 included in the questionable person list. Then, on the answer confirmation screen 53, the contents of the answer from the questioned person 3 having the name are displayed side by side with each name. Further, on the answer confirmation screen 53, operation buttons 53a and 53b for "retransmission" and "return" are arranged.

The answer confirmation file is the operation button 5 described above.
When any one of 3a and 53b is designated, the instruction to notify the totaling server 1 is included. Therefore, the answer confirmation file provides a mechanism and a function for accepting the designation of re-transmission and the designation of returning the screen to the previous one in the totaling server 1.

If the questioner 2 recognizes that there is an unanswered questionee 3 by referring to the answer confirmation screen 30, if he / she wants to resend the contact mail to the questionee 3 , The operation button 53a is operated. Then, the question terminal 4 notifies the totaling server 1 to that effect. Upon receipt of this notification, the processor 11 in the aggregation server 1 executes a retransmission process as shown in FIG.

First, in step ST31, the processor 11 creates an unanswered person list showing the unanswered questionees 3. Then, the processor 11 performs step ST3.
In 2, the contact mail transmission process is started. In addition, in this contact mail transmission process, the above-mentioned unanswered person list is regarded as a questionable person list. As a result, the contact mail is retransmitted only to the non-answered questionee 3.

The processor 11 then proceeds to step ST33.
In, the re-transmission history information stored in the database 13c is updated, and the re-transmission process is ended with this. The re-transmission history information records the date and time at which the contact mail was re-transmitted for each questioned person 3. That is, in step ST33, the transmission history information is updated so that the current date and time is recorded as the latest date and time when the retransmission was performed. The transmission history information is displayed on the response confirmation screen 30 as shown in FIG. 21, for example, and can be recognized by the questioner 2.

As described above, according to the instruction of the questioner 2, the contact mail is retransmitted to the questioner who has not answered at that time. Note that the contact mail may be automatically retransmitted every predetermined time such as every 30 minutes.
In this case, the retransmitting interval may be fixed or may be designated by the interrogator 2.

<Notification of Completion> By the way, every time the question processing as described in the first embodiment is completed, the processor 1
1 executes the completion notification process as shown in FIG.

In step ST41, the processor 11 searches for the unanswered questionee 3. Processor 1
In step ST42, 1 checks whether there is any unanswered questionee 3 based on the result of the above search. If it is confirmed that there is no unanswered questionee 3, the processor 11 creates a completion notice mail in step ST43. The completion notification email is sent to the email address registered for the questioner 2,
In addition, the body of the message shows the content of notifying the questioner 2 that the collection of the answers has been completed. In step ST44, the processor 11 transmits the created completion notification mail to the network N, and ends the completion notification process.

If it is confirmed in step ST42 that the unanswered questionee 3 still remains, the processor 11 determines in step ST43 and step ST4.
4 is passed, that is, the completion notification process is terminated without creating / transmitting the completion notification mail.

<Emergency Contact> FIG. 24 shows a member addition / edit screen 54 for adding / editing member registration information.
FIG. This member addition / edit screen 54 is
An HTML file representing this (hereinafter referred to as a member addition / edit file) is transferred from the aggregation server 1 to the inquiry terminal 4 and displayed on the inquiry terminal 4.

Radio buttons 54a and operation buttons 54b are arranged on the member addition / editing screen 54. The radio button 54a is for accepting a selection as to whether or not to make an emergency contact.

The member addition / edit file receives the selection of the radio button 54a and the radio button 54a in response to the operation button 54b being operated.
It includes an instruction to notify the aggregation server 1 of the state of. That is, the member addition / edit file provides a mechanism and a function for allowing the totaling server 1 to accept the designation as to whether or not to make a member an emergency contact target.

In the totaling server 1, the processor 11 registers in the database 13c whether or not each member is an emergency contact target based on the state of the radio button 54a.
Then, for example, as shown in FIG. 25, a member list screen 55
Then, a mark 55a is shown in the name of the member who is the subject of emergency contact, so that the questioner 2 can recognize that the member is subject to emergency contact.

FIG. 26 is a diagram showing an item adding / editing screen 56 for adding / editing items that can be selected as the subject or body. This item add / edit screen 56
Is transferred from the tabulation server 1 to the inquiry terminal 4 as an HTML file representing it (hereinafter referred to as an item addition / edit file), and is displayed on the inquiry terminal 4.

On this item addition / edit screen 56, radio buttons 56a and operation buttons 56b are arranged. The radio button 56a is for accepting a selection as to whether or not it is for emergency contact.

The item addition / edit file receives the selection of the radio button 56a and the operation button 5
It includes a command to notify the totaling server 1 of the state of the radio button 56a in response to the operation of 6b. That is, the item addition / edit file provides a mechanism and a function for the totaling server 1 to accept the designation as to whether or not the item is for emergency contact.

In the totaling server 1, the processor 11 registers in the database 13c whether or not each item is for emergency contact based on the state of the radio button 56a. Then, for example, as shown in FIG. 27, on the item list screen 57, marks 57a and 57b are shown for the items for emergency contact, so that the questioner 2 can recognize that they are for emergency contact.

Now, for example, when the operation button 51v arranged on the condition setting screen 51 is operated, the condition setting file includes a command to display the confirmation screen 58 as shown in FIG. A confirmation screen 58 is displayed on the terminal 4.

On the confirmation screen 58, operation buttons 58a are arranged. The condition setting file includes a command for notifying the totaling server 1 that the emergency contact is requested in response to the operation button 58a being operated.

The operation button 53 shown in FIG.
c, the operation button 54c shown in FIG. 24, the operation button 55b shown in FIG. 25, and the operation button 5 shown in FIG.
6c or an operation button 57c shown in FIG. 27, an operation button for designating emergency contact is arranged on a screen different from the condition setting screen 51. The confirmation screen 58 is displayed on each HTML file as described above.
Is displayed and, in response to the operation button 58a being operated, an instruction to notify the totaling server 1 that emergency contact has been requested is included.

When the inquiry terminal 4 notifies the totaling server 1 that the emergency contact is requested as described above,
In the aggregation server 1, the processor 11 executes an emergency contact process as shown in FIG.

The processor 11 creates an emergency contact screen file in step ST51. The emergency contact screen file is an HTML file, and represents an emergency contact screen 58 as shown in FIG. 30, for example. Emergency contact screen 58
Items in the subject and text that are used for emergency contact as the title and text are shown in. In the second embodiment, the date and time are forcibly displayed on the emergency contact screen 58. Also, the answer mode is forcibly set to only "○".

When the creation of the emergency contact screen file is completed, the processor 11 saves the emergency contact screen file in the database 13c. On this processor 11
In step ST53, a member to be urgently contacted is extracted from the members registered in the database 13c to create an emergency contact target person list.

Next, in step ST54, the processor 11 selects an unselected person as the interrogated person 3 from the emergency contact target person list generated as described above. In step ST55, the processor 11 generates the URL assigned to the selected questionable person 3 in the same manner as in the contact mail transmission process. And the processor 11
In step ST56, the above generated URL is registered in the database 13c in association with the questioned person 3 selected in step ST54.

Next, in step ST57, the processor 11 creates an emergency contact mail. This emergency contact mail indicates the mail address registered in the database 13c for the questionee 3 selected in step ST54 as a destination. The emergency contact mail includes, in the body, a message such as that shown in FIG. 31, including a subject item for emergency contact. Furthermore, the emergency contact email is shown in Figure 31.
As shown in, the URL generated in step ST55 is added to the end of the text together with a fixed character string such as "↓ select here ↓".

At step ST58, the processor 11 transmits the emergency contact mail created as described above to the network N. Then, this emergency contact mail is sent to the questioned terminal 4 via the network N and the mail server 5. Then, the questioned person 3 can confirm the content of the above-mentioned emergency contact mail on the questioned terminal 4.

When the transmission of one emergency contact mail is completed, the processor 11 confirms in step ST59 whether or not there is any unselected target person in the emergency contact target person list. Then, the processor 11 repeats the processes of steps ST54 to ST59 until it can confirm in step ST59 that there is no unselected target person. Thus, the emergency contact mail is transmitted as described above to each of the subjects shown in the emergency contact subject list.

If the emergency contact e-mail has been sent to all of the target persons shown in the emergency contact target person list and it is confirmed in step ST59 that there are no unselected target persons, the processor 11 determines that This emergency contact processing ends.

Information about the history of sending the contact mail is stored in the database 13c, and a transmission list screen 59 as shown in FIG. 32 is displayed on the inquiry terminal 4 based on this information. If it is set, the mark 59a indicating that it is an emergency contact is also included in the above history information.
May be added.

As described above, according to the second embodiment, the same effect as that of the first embodiment can be achieved. In addition to this, according to the second embodiment, the following various effects can be achieved.

That is, according to the second embodiment, the image indicated by the data file can be pasted on the contact screen 52 by specifying the file name of the data file indicating the image. It is possible to communicate easily using various images such as maps.

Also, according to the second embodiment, "retransmission"
Since the contact mail can be automatically retransmitted to the questioned person who has not been answered ... 3 by operating the operation button 53a of the questioner 2, the questioner 2 needs to individually confirm. Therefore, the burden on the questioner 2 is further reduced.

Further, according to the second embodiment, when the answers have been collected from all the inquired persons 3, the fact is notified to the inquired person 2 by the completion notice mail. It is not necessary to frequently access the totaling server 1 to check the answer status, and the burden on the questioner 2 is further reduced.

Further, according to the second embodiment, when the emergency contact is designated, the emergency call having the subject and the text pre-registered for the emergency contact is given to the member registered as the emergency contact target in advance. Since the contact mail is automatically sent, it is possible to make an emergency contact without making detailed settings, and it is possible to make an emergency contact quickly after the need arises. Further, in the second embodiment, an operation button for designating emergency contact is prepared, and when this operation button is operated, the execution confirmation is performed and the emergency contact mail is transmitted, so that the operation button is executed twice. It is possible to send an emergency contact mail easily and more quickly by only operating a button.

The present invention is not limited to the above embodiments. For example, the aggregation performed by the aggregation server 1 may be performed by another process such as calculating a statistic amount such as a ratio of reply contents.

Further, it is not necessary to carry out all acceptance of various instructions by the questioner 2 and various notifications to the questioner 2 via the network N. For example, the member registration may be performed by the interrogator 2 mailing or transmitting a document containing a list of members to the service provider, and the service provider performing the registration operation in the totaling server 1. Alternatively, the totalized result may be mailed or electronically transmitted from the service provider to the interrogator 2 in a document with the printed out result.

In order to display the screen on the communication terminal 4, receive various inputs, or cause the communication terminal 4 to perform various notifications, Java (registered trademark: Sun Microsystems, Inc.) Developed object-oriented programming language), XML (Extensible Marku)
p Language), CGI (Common Gateway Interface),
Various languages such as C language are available. For example, assuming a mobile phone having an i-mode (registered trademark) function as a mobile phone having a simple Internet function, Java
This Java can be used because it supports a.

Further, the counting service program 13a is
It is not limited to installing from the CD-ROM media C, but other types of optical disks such as CD-R, CD-RW, DVD, MO, etc., magnetic disks such as floppy (R) disks and hard disks, and May be installed from various storage media such as a semiconductor memory, or may be installed via a network.

The mail delivery tabulation service provided by the present invention constructs a Web server and a user authentication server,
By operating as an ASP service, it can also be operated as a pay service and can be utilized as a business model.

Further, in the present invention, each of the embodiments includes inventions at various stages, and various inventions can be extracted by appropriately combining a plurality of disclosed constituent elements. For example, even if some of the constituent elements are deleted from all the constituent elements shown in the embodiment, at least one of the problems described in the section of the problem to be solved by the invention can be solved and described in the section of the effect of the invention. When at least one of the effects described above is obtained, a configuration in which this constituent element is deleted can be extracted as an invention.

Besides, various modifications can be made without departing from the scope of the present invention.

[0183]

As described above in detail, according to the present invention,
It is possible to support the work of asking questions to a large number of people, collecting answers, and totaling the answers, such as confirmation of attendance at meetings, and reduce the burden on those who perform the above work.

[Brief description of drawings]

FIG. 1 is a conceptual diagram of a mail delivery tabulation service provided by the present invention.

FIG. 2 is a block diagram of an aggregation server 1.

FIG. 3 is a diagram showing various functional units realized by a processor 11 based on a counting service program 13a in the first embodiment.

FIG. 4 is a diagram showing transitions of screens displayed on the communication terminal 4 when the totaling server 1 receives various instructions from the questioner 2.

FIG. 5 is a diagram showing transition of screens displayed on the communication terminal 4 when the counting server 1 receives various instructions from the questioner 2.

FIG. 6 is a diagram showing a member registration screen 41.

FIG. 7 is a diagram showing a contact creation / transmission screen 42.

FIG. 8 is a diagram showing a contact creation / transmission screen 43.

FIG. 9 is a diagram showing a contact creation / transmission screen 44.

FIG. 10 is a flowchart of a contact mail transmission process.

FIG. 11 is a diagram showing a display example of the body of an electronic mail.

FIG. 12 is a flowchart of question processing.

FIG. 13 is a diagram showing a question screen.

FIG. 14 is a diagram showing an answer confirmation screen 45.

FIG. 15 is a view showing a list screen 46.

FIG. 16 is a diagram showing various functional units realized by a processor 11 based on a counting service program 13a in the second embodiment.

FIG. 17 is a flowchart of setting acceptance processing.

FIG. 18 is a diagram showing a condition setting screen 51.

FIG. 19 is a diagram showing a contact screen 52.

FIG. 20 is a diagram showing a display example of the body of a contact mail.

FIG. 21 is a view showing an answer confirmation screen 53.

FIG. 22 is a flowchart of a retransmission process.

FIG. 23 is a flowchart of a completion notification process.

FIG. 24 is a view showing a member addition / edit screen 54.

FIG. 25 is a view showing a member list screen 55.

FIG. 26 is a diagram showing an item addition / edit screen 56.

FIG. 27 is a diagram showing an item list screen 57.

FIG. 28 is a diagram showing a display example of a confirmation screen 58.

FIG. 29 is a flowchart of emergency contact processing.

FIG. 30 is a diagram showing an emergency contact screen 58.

FIG. 31 is a diagram showing a display example of the body of an emergency contact mail.

FIG. 32 is a diagram showing a transmission list screen 59.

[Explanation of symbols]

1 ... Aggregation server 2 ... Questioner 3 ... Interviewee 4 ... Communication terminal (question terminal, questioned terminal) 5 ... Mail server 11 ... Processor 11a, 11g ... Reception / registration section 11b ... URL generation unit 11c ... Contact email sending section 11d, 11h ... Question processing unit 11e ... Answer counting section 11f ... Totalization result display processing unit 11i ... Unanswered person determination section 11j ... Retransmission control unit 11k ... Collection completion confirmation section 11m ... Collection completion notification section 11n ... Emergency contact control unit 11p ... Data file acquisition unit 11q ... Data file registration section 12 ... Main memory 13 ... Hard disk device 13a ... Aggregation service program 13b ... HTML library 13c ... Database 14 ... CD-ROM drive 15 ... Keyboard / mouse 16 ... Display 17 ... Network interface section 18 ... bus C ... CD-ROM media N ... Network

Claims (24)

[Claims] 1. A server which has its own URL, is arranged on the Web, and is connected via a network by designating the URL from a terminal device,
When receiving a request for a broadcast mail to the mail address given to the specified mobile phone from the caller who is the requester, the service use number is issued for each request,
When added to the broadcast mail by adding it as extension information to its own URL and accessed by the recipient side using this attached URL, the information from the recipient side and the aggregation using the extension information of the URL are summed up. A service support system having a function of performing and providing to a client. 2. A URL (Uniform Resource Locators) with extended information attached to the broadcast mail is added with information for identifying a delivery destination individual, and the attached URL attached to the broadcast mail is used. By accessing from the recipient side,
2. The service support system according to claim 1, wherein totaling is performed using information from the recipient side and extended information of the URL. 3. A server which has its own URL, is placed on the Web, and is connected via a network by designating the URL from a terminal device,
When receiving a request for a broadcast mail to the mail address given to the specified mobile phone from each registered requester, the service usage number is issued for each request and the extended information is added to its own URL. When the recipient side uses this attached URL to access it, the information is added from the recipient side together with the extended information of the URL, and the registered URL is added. A service support method characterized in that the service is provided to the client. 4. A totaling device having a domain name for receiving access via a network, comprising: a question receiving means for receiving a question specification; and a recipient for receiving a mail address specification for each of a plurality of questionees. An interrogator accepting means, an assigning means for allocating an individual URL including the domain name to each of the plurality of questioned persons whose designation of the mail address has been accepted by the questionee accepting means, A plurality of e-mail addresses as destinations, and transmitting means for transmitting to each of the networks e-mails in which the URL assigned by the assigning means to the questionee corresponding to each e-mail address is shown in the text. In response to receiving access based on the URL via the network, Predetermined information about the question received by the question reception unit is input to the user,
And requesting means for requesting the terminal that made the access to notify the inputted information, and the predetermined information notified from the terminal making the access in response to the request by the requesting means, A totaling means for collecting the answer information of the questioned person to whom the URL used for access from the terminal is assigned, and collecting the answer information of each of the plurality of questioned persons apparatus. 5. The totalizing device according to claim 4, wherein at least one of the question receiving unit and the questioned person receiving unit receives the designation via the network. 6. The totalizing device according to claim 4, wherein the transmitting means indicates the question accepted by the question accepting means in the body of the electronic mail. 7. The requesting unit requests the terminal that has made access to display the question accepted by the question accepting unit in a state in which the user can see the question. Aggregation device. 8. The result request so as to display a screen showing a result of counting by the counting means in response to a predetermined result request via the network in a state in which the user of the terminal requesting the result can view the result. The totalizing device according to claim 4, further comprising an instruction unit for instructing the terminal that performed the operation. 9. A resend instruction receiving means for receiving a predetermined resend instruction, and in response to receipt of the resend instruction by the resend instruction receiving means, the reply information is obtained based on a counting result by the counting means. And a re-transmission control means for controlling the transmission means so as to transmit the electronic mail only to the questioned person who is judged by the judgment means. The aggregation device according to claim 4, which is characterized in that. 10. The aggregation device according to claim 9, wherein the retransmission instruction receiving unit receives the retransmission instruction via the network. 11. The questioned person for whom the answer information has not been obtained is determined based on the result of counting by the counting means in response to a lapse of a predetermined time from the sending means sending the electronic mail. 5. The method according to claim 4, further comprising: a determination unit for controlling the transmission unit, and a retransmission control unit for controlling the transmission unit to transmit the electronic mail only to the questioned person determined by the determination unit. The described aggregation device. 12. Confirmation means for confirming whether or not the answer information has been collected from all of the plurality of questioned persons based on the counting result by the counting means, and the confirmation means of the plurality of questioned persons. In response to the confirmation that the above answer information was collected from all,
The totaling device according to claim 4, further comprising a notifying means for notifying collection completion to a notification destination designated in advance. 13. The notification means notifies the collection completion by sending an email to the network, which is addressed to a mail address designated as the notification destination and whose body indicates collection completion. 13. The tallying device according to claim 12, wherein 14. An emergency notification content receiving unit that receives designation of notification contents in an emergency, an emergency notification destination receiving unit that receives designation of an email address for each of a plurality of emergency notification destinations, a storage device, and the emergency notification content. First storage control means for storing the notification content received by the reception means and the mail address received by the emergency notification destination reception means in the storage device; and an emergency notification instruction reception means for receiving a predetermined emergency notification instruction, In response to the reception of the emergency notification instruction by the emergency notification instruction receiving means, the assigning means and the transmitting means are configured to perform the respective processes by using the mail address stored in the storage device as the mail address of the questioned person. And an emergency transmission control means for controlling, and the requesting means, Requesting the terminal that has made the access to display the notification content stored in the storage device in a state in which the user can view it, allowing the user to input the predetermined information regarding the predetermined question, and the input information 5. The tallying device according to claim 4, wherein a request is made to the terminal that made the access to notify. 15. The at least one of the emergency notification content receiving means, the emergency notification destination receiving means, and the emergency notification instruction receiving means receives the designation via the network. Item 14. The tallying device according to Item 14. 16. A storage device, an acquisition unit for acquiring a data file showing a screen, and a second storage control unit for storing the data file acquired by the acquisition unit in the storage device, and 5. The aggregation device according to claim 4, wherein the requesting unit requests the terminal that has made the access to display the screen indicated by the data file stored in the storage device in a state in which the user can view the screen. . 17. The totalizing device according to claim 16, wherein the acquisition unit acquires the data file via the network. 18. A question-accepting function for accepting a question specification to a computer having a domain name to be accessed via a network, and a question-receiver acceptance for accepting an e-mail address specification for each of a plurality of questionees. A function, an assignment function of allocating an individual URL including the domain name to each of the plurality of questioned persons whose designation of the mail address is accepted by the questioned person receiving function, and the designated plurality of A transmission function for transmitting to each of the networks an e-mail having a mail address as an address, and the URLs assigned by the allocation function to the questionee corresponding to the respective e-mail addresses in the text, In response to receiving access based on the URL via Predetermined information about the question received by the question reception function is input to the user,
And the request function for requesting the terminal that made the access to notify the input information, and the predetermined information that is notified from the terminal that made the access in response to the request by the request function, A totaling function that collects the answer information of the questioned person to whom the URL used for access from the terminal is assigned, and realizes a tallying function of collecting the answer information of each of the plurality of questioned persons. program. 19. The computer displays a screen showing a counting result by the counting means in response to a predetermined result request via the network in a state in which the user of the terminal requesting the result can visually check. 19. The totalizing program according to claim 18, further comprising an instruction function for instructing the terminal that has made the result request. 20. A resend instruction receiving function for receiving a predetermined resend instruction to the computer, and in response to receipt of the resend instruction by the resend instruction receiving function, the answer based on a counting result by the counting function. A determination function for determining the questioned person for whom no information has been obtained, and a retransmission control function for controlling the transmission function so as to transmit the e-mail only to the questioned person determined by this determination function are further provided. The aggregation program according to claim 18, which is realized. 21. The reply information is not obtained based on the counting result by the counting function in response to the elapse of a predetermined time from the sending function sending the electronic mail to the computer. It is characterized by further realizing a judgment function for judging the questioner and a retransmission control function for controlling the transmission function so as to send the e-mail only to the questioned person judged by the judgment function. The counting program according to claim 18. 22. A confirmation function for confirming, in the computer, whether or not the answer information has been collected from all of the plurality of questioned persons on the basis of a result of aggregation by the aggregation function; In response to the confirmation that the answer information has been collected from all of the questionees,
The totalizing program according to claim 18, further comprising a notification function of notifying collection completion to a notification destination designated in advance. 23. An emergency notification content acceptance function for accepting designation of notification content in an emergency and an emergency notification destination acceptance function for accepting designation of an email address for each of a plurality of emergency notification destinations in the computer accessible to the storage device. And a storage control function for storing the notification content received by the emergency notification content reception function and the mail address received by the emergency notification destination reception function in the storage device, and an emergency notification instruction reception for receiving a predetermined emergency notification instruction A function, and the assignment function and the assignment function so that each processing is performed by using the email address stored in the storage device as the email address of the questioned person in response to receipt of the emergency notification instruction by the emergency notification instruction receiving function. Further realizes an emergency transmission control function for controlling the transmission function And the requesting function requests the terminal that has made the access to display the notification content stored in the storage device in a state in which the user can see, and also provides the user with predetermined information regarding a predetermined question. The terminal which has made an access and is requested to notify the entered information is requested.
The aggregation program according to item 8. 24. An acquisition function for acquiring a data file showing a screen in the computer accessible to the storage device; and a second storage control function for storing the data file acquired by the acquisition function in the storage device. Further, the request function requests the terminal that has made the access to display the screen indicated by the data file stored in the storage device in a state that the user can see. 19. The aggregation program according to claim 18.