JP2003089425A - Physical distribution managing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a physical distribution managing system and physical distribution information server capable of reducing the burden of working, enhancing the reliability and also the working efficiency by making centralized management of the physical distribution information. SOLUTION: The physical distribution managing system is composed of a physical distribution information server to make centralized management of the physical distribution information of commercial goods, retainer terminal units installed at shops of goods and registering the ordering information of the goods in the physical distribution information server, and a shipping center terminal to receive the shipping instruction information given by the physical distribution server and register the shipping information of the goods shipped in conformity to the shipping instruction information in the physical distribution information server.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a physical distribution management system that centrally manages business such as ordering products from a virtual store on a network or franchise affiliated stores, delivering sold products, and billing for the products.

[0002]

2. Description of the Related Art In recent years, with the spread of networks such as the Internet, so-called online shopping for shopping at virtual stores on the network has been widely recognized as a sales form of products.

Further, even in an actual store, when an order for a product which is out of stock is received, the product is ordered through a network and quickly ordered so that the consumer needs without having an excessive stock. I am able to deal with.

In such a sales shop, only the product is sold, and the delivery of the product is requested to a specialized trader.
For this reason, the delivery status of the product depends on the report from the shipping company, and no method has been found for centrally managing physical distribution information from sales to delivery.

[0005]

In a sales store that consigns delivery to a shipping company as described above, for example, when a consumer inquires about the arrival date and time of a product, the person in charge asks the shipping company. I confirmed the arrival date and time and answered this to the consumer. For this reason, there are problems that it takes time to make an inquiry, labor is required, and the work load is high. In addition, there is a problem in that transmission error may occur and reliability is low.

[0006] On the other hand, there is also one in which the consumer can confirm the delivery status on the website of the carrier. In this case, the consumer first inquires the retail store side about the shipping status, and if it has been shipped. The number of the shipping slip was checked, and the delivery status was checked on the carrier's site based on this slip number. In this way, if the product has already been shipped, the consumer once asks the store for the shipping slip number and then accesses the website of the carrier to confirm the delivery status based on the slip number. It had to be done twice, which was a hassle.

[0007] Further, when the delivery company accepts the delivery from the sales store, it carries out its own management separately from the sales store side.
There is a problem that work efficiency is low because it is necessary to newly perform reception processing such as attaching a management number for delivery.

Therefore, in view of the above situation, the present invention provides a physical distribution management system and a physical distribution information server capable of reducing workload, improving reliability, and improving work efficiency by centrally managing physical distribution information. It is intended to be provided.

[0009]

A physical distribution management apparatus of the present invention and a physical distribution information server used for the physical distribution management apparatus register information related to physical distribution such as ordering information and shipping instruction information in the physical distribution information server,
It enables consistent logistics management.

In particular, by registering the delivery information in the physical distribution information server, it is possible to omit the receiving process which has been conventionally performed when the carrier accepts the delivery from the sales store, and it is possible to improve the work efficiency.

Further, since the order information, the shipping information, and the delivery information are collectively registered in the distribution information server, even if there is an inquiry about the delivery status of the goods, the work of inquiring to the shipping company is eliminated as compared with the conventional case. , So that we can respond quickly and accurately. In particular, we are able to search all at once from ordering to delivery so that we can easily check the delivery status.

[0012]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the accompanying drawings.

<< Embodiment 1 >> FIG. 1 is a schematic configuration diagram of a physical distribution system of the present invention.

As shown in the figure, this system is a CD,
It sells merchandise such as books and wine at each store, and centrally manages distribution information from ordering to delivery of the merchandise.

<< Virtual Store >> The virtual store 1a is a virtual store operated by a web page provided from a web server (store terminal) 10a connected to a network such as the Internet.

When a consumer accesses the home page of the virtual store 1a through a communication terminal such as a personal computer, the web server (a) sends a web page (html) to the consumer's terminal.
Data is provided, and a page as shown in FIG. 2 is displayed on the display of this terminal.

The consumer selects a genre 51 or a product name 52 from this page and orders a desired product.

<< Mortar Store >> The store 1b is an actual store, and basically sells products directly to the consumers who visit the store. However, since there is a limited product lineup at individually managed stores and stores with a small sales floor area, a contract is signed as a franchisee for this system, and for products that are not in the store, from the store terminal 10b to the logistics information server at the order center Access 2 to order and sell products.

These dealer terminals 10a and 10b are shown in FIG.
As shown in FIG.
sing unit) 9, a main memory 10 and the like, an arithmetic processing section 12, a hard disk (storage means) 13 storing software for arithmetic processing, an input / output port 14 which is an input / output section for data with a user interface, a network Control means (CC
U) 18 etc. are provided.

Further, the input / output port 14 is appropriately connected with an input means such as a keyboard and a mouse as a user interface, an output means such as a display and a printer.

An operating system (OS) and application software (web browser, etc.) are installed in the hard disk 13 of the main body 11.

The arithmetic processing unit 12 realizes the functions of an order receiving unit and an order placing unit by processing based on information from peripheral devices and application software.

The function of the order receiving means is to receive the code of the product designated by the consumer, the ordering information such as the purchaser's name, the delivery destination, the settlement method, etc. and store it in the storage means 13.

As the function of the ordering means, the ordering information is transmitted to the order receiving / ordering center to order the merchandise.

<< Order Center >> The order center is provided with a physical distribution information server 2 and centrally manages product information from ordering of products to delivery and billing for the price.

The physical distribution information server 2 is, as shown in FIG.
In the main body 21, a CPU (central processing unit) 2
9 and a main memory 28 and the like, an arithmetic processing unit 22, a hard disk (storage means) 23 that stores software for arithmetic processing, an input / output port 24 that is an input / output unit for data with a user interface, and a network. There is provided a communication control unit (CCU) 25 and the like for communicating with each other.

Further, the input / output port 24 is appropriately connected with an input means such as a keyboard and a mouse as a user interface, a display and an output means such as a printer.

An operating system (OS) and application software (physical distribution management program) are installed in the hard disk 23 of the main body 11.
Further, the hard disk 23 also stores the distribution status of the products, and also functions as a product information storage unit.

The arithmetic processing section 22 realizes an order receiving means, a shipping instructing means, a shipping information receiving means, a delivery information receiving means, a billing means, etc. by processing based on information from peripheral devices and application software.

As a function of the order receiving means, the order information from the store terminals 10a and 10b is accepted, and a handling code is attached to the order information and stored in the product information storage means 13.

The function of the shipping instruction means is to send the shipping instruction information to the shipping center terminal (in this example, the receiving and shipping center terminal) 3 installed in the receiving and shipping center for storing and shipping the goods, based on the order information. Notice.

The function of the shipping information receiving means is to receive shipping information of a product based on the shipping instruction information from the shipping center terminal and store it in the product information storage means 13.

As the function of the delivery information receiving means, the delivery information is received from the delivery information terminal 6 for notifying the delivery status of the products shipped according to the shipping instruction from the receipt / shipment center terminal 3 and is stored in the product information storage means. Remember.

The function of the billing means is to bill the product price based on the order information and / or delivery information.

<< Receiving / Shipping Center >> The receiving / shipping center stocks the goods received from the supplier, sorts the goods according to the shipping instruction from the ordering center, and delivers the goods to the delivery department.

The receipt / shipment center is provided with a receipt / shipment center terminal 3 for managing the receipt / shipment status of products, a sorter 4 for sorting products, and the like.

As shown in FIG. 5, the receipt / shipment center terminal 3 has substantially the same hardware configuration as the store terminals 10a and 10b described above, but the application software used in the arithmetic processing unit 12 is different. The above-mentioned store terminal 10
The same elements as those of a and 10b are denoted by the same reference numerals, and repetitive description is omitted.

The arithmetic processing unit 12 of the receiving / shipping center terminal 3
Implements a shipping instruction receiving means, a sorting instructing means, a delivery requesting means, a shipping information registering means, etc. by processing based on information from peripheral devices and application software.

The function of the shipping instruction receiving means is to receive shipping instruction information from the distribution information server.

The function of the sorting instruction means is to instruct the sorter 4 to sort the products based on the shipping instruction information.

The function of the delivery requesting means is as follows:
The sorting status is detected, and if shipping is possible, a delivery request signal is transmitted to the delivery information terminal of the delivery department to request delivery.

The function of the shipping information registration means is to register the shipping information such as when and when the product for which a shipping instruction has been issued is shipped to the physical distribution information server 2.

<< Delivery Department >> The delivery department collects the goods from the receiving and shipping center based on the delivery request from the receiving and shipping center, loads the goods onto the vehicle according to the direction to collect and deliver the goods, and the nearest shipping department to the delivery destination. To the consumer or sales store 1b.

The collection / delivery center of the delivery department is provided with a delivery management server 5 for instructing collection and delivery in response to a delivery request from the receiving / shipping center. The person in charge of the vehicle that collects or delivers the product carries the delivery information terminal 6 that sends the delivery information to the physical distribution information server 2 when the product is collected or delivered according to the instruction of the delivery management server 5.

The delivery management server 5, as shown in FIG.
The hardware configuration is substantially the same as that of the store terminals 10a and 10b described above, but the application software used in the arithmetic processing unit 12 is different. The above-mentioned store terminal 10
The same elements as those of a and 10b are denoted by the same reference numerals, and repetitive description is omitted.

The arithmetic processing unit 12 of the delivery management server 5 realizes a delivery request receiving means, a collection / delivery management means, a collection / delivery instruction means, etc. by processing based on information from peripheral devices and application software.

The function of the delivery request receiving means is to receive the delivery request from the receipt / shipment center terminal 3 via the communication control means.

As the function of the collection and delivery management means, the person in charge of collection and the person in charge of delivery are determined based on the delivery request received by the delivery request receiving means. For example, the area in which each person is in charge, the load capacity of the vehicle, and the collection / delivery schedule that has already been determined are stored in the storage means, and by referring to this, the delivery-requested goods can be collected and delivered most efficiently. In addition, the person in charge of collecting, delivering to the sales office, and delivering from the sales office to each delivery destination is determined.

As the function of the collection / delivery instruction means, the instruction information for collection and delivery is transmitted to the delivery information terminal 6 of the person in charge determined as described above.

As shown in FIG. 7, the delivery information terminal 6 has substantially the same hardware configuration as the above-mentioned store terminals 10a and 10b, but the application software used in the arithmetic processing unit 12 is different. In addition, the above-mentioned store terminal 1
The same elements as those of 0a and 10b are denoted by the same reference numerals, and repetitive description is omitted.

The arithmetic processing unit 12 of the delivery information terminal 6 realizes functions such as a collection / delivery instruction receiving means and a delivery information transmitting means by processing based on information from peripheral devices and application software.

The function of the collection / delivery instruction receiving means is to receive instruction information for collection and delivery from the delivery management server 5 and store it in the storage means 13.

The function of the delivery information transmitting means is to collect the delivery information when the cargo is collected at the collection / delivery center, delivered to the sales office, or delivered from the sales office to each delivery destination in accordance with the instruction information. Send to the physical distribution information server 2. When the delivery schedule to the delivery destination is decided, the scheduled delivery time is transmitted to the physical distribution information server 2. As a result, the delivery status such as whether each product is at the collection and delivery center, at the sales office, what is the scheduled delivery time, whether it has been delivered, etc.
Registered in the distribution information server 2.

<< Physical Distribution Management Procedure >> A physical distribution management procedure in the physical distribution management system having the above-described configuration will be described below. Figure 8
FIG. 6 is an explanatory diagram of this physical distribution management procedure.

The consumer accesses the virtual store 1a and selects a product to purchase (step 1, abbreviated as S1 below). Then, this consumer inputs the delivery destination of the product and the payment method.

Store terminal 10a that received the order for this product
Sends order information such as a product code, a delivery destination, and a payment method to the distribution information server 2 (S2).

The distribution information server 2 receives and receives this order information, issues a handling code, and stores the order information in the storage means 23 in association with this code (S).
3).

Based on this ordering information, the physical distribution information server 2 refers to the storage means 23 of the receipt / shipment center terminal 3 for information such as whether or not the product is in stock, the expected arrival date, the expected shipment date, and the like. The delivery management server 5 is inquired about the scheduled delivery date when the product is shipped on the scheduled date. If the payment method is a credit card, the distribution information server 2
Based on the ordering information, the function of the billing means notifies the card company of the card number, the product name, and the billed amount, and confirms that the settlement is possible.

Then, the physical distribution information server 2 returns the handling code of the ordered product and the scheduled delivery date to the consumer to confirm the contents of the ordered product. If the contents are correct, the physical distribution information server 2 sends the shipping instruction information to the receiving / shipping center terminal to instruct shipping (S4).

In response to this shipping instruction, the receipt / shipment center terminal 3 orders the product from the delivery manufacturer if the product is not in stock. If the product is in stock, the ordering information is sent to the sorter 4, and the product is sorted for each shipping destination to prepare for shipping.

The sorter 4 sorts the merchandise for each delivery destination based on the order information from the receiving / shipping center terminal 3,
It will be packed in a box and a label with the name of the delivery destination and the name of the recipient (consumer) will be attached.

The receipt / shipment center terminal 3 transmits a delivery request signal to the delivery management server 5 of the delivery department in accordance with the sorting status of the products, and requests the delivery of the products (S5).

When the delivery management server 5 receives the delivery request signal, the delivery management server 5 determines the person in charge of collection and the person in charge of delivery based on the delivery request, and instructs the delivery information terminal 6 of each person to collect or deliver. Information is transmitted (S6).

In accordance with the instruction information from the delivery management server 5, each person in charge collects or delivers the product, and the result (delivery information) is registered in the distribution information server 2 by the delivery information terminal 6 (S7).

That is, the person in charge who has received the instruction to collect the goods goes to the receiving / shipping center, receives the product to be delivered, and transports it to the collection / delivery center. In addition, when receiving goods at this receiving and shipping center and when completing transportation to the collection and delivery center,
The delivery information terminal 6 is operated by the person in charge and the handling code of each product and delivery information (information indicating that the product has been received at the collection / delivery center, has been transported to the collection / delivery center, or is being delivered). ) The logistics information server 2
Register with.

Further, the person in charge who receives the instruction to deliver from the collection / delivery center to the intermediate collection place or the sales office closest to the delivery destination receives the product at the collection / delivery center and delivers it to the intermediate collection place or the sales office. Similar to the above, the delivery information terminal 6 is operated by the person in charge when the goods are received at this collection / delivery center and when the transportation to the intermediate collection point / sales office is completed.
Registers the handling code of each product and the delivery information in the distribution information server 2.

Further, the person in charge who receives the instruction to deliver the product from the intermediate collection point to the sales office or the delivery point from the sales office receives the product at the intermediate collection point or the sales office and delivers it to the sales office or the delivery destination. To do. It should be noted that the delivery information terminal 6 registers the handling code of each item and the delivery information in the distribution information server 2 by the operation of the person in charge when the item is received and when the delivery is completed as described above.

Then, the distribution information server 2 carries out step 1
The product price is billed according to the payment method entered in (S
8). For example, if you have selected to redeem a product for cash (cash on delivery), in step 4, a label for cash on delivery is attached by the sorter 4, and the person in charge of delivering to the delivery destination writes it on this label in exchange for the product. Receive the amount paid.

When the consumer has selected bank transfer as the settlement method, the distribution information server 2
In response to the completion of delivery of the merchandise from the delivery information terminal 6, the billing means prints out the invoice and the transfer sheet, and the person in charge of the ordering center mails them. The bill and the transfer sheet may be printed in advance in step 4 and enclosed with each product by the sorter 4.

On the other hand, in step 1, when the mortar store 1b that has received an order from the consumer places an order at the ordering / placement center, the product is delivered to this mortar store 1b and sold to the consumer at this store 1b. In this case, the physical distribution information server 2 bills the mortar store 1b for the product price.

The results of settlement by cash on delivery, bank transfer, etc. are stored in the storage means 23 of the physical distribution server 2 and used for managing the payment status and the like. For example, the distribution terminal 2 is accessed from the dealer terminals 10a and 10b to check the payment status of the customer. Further, the distribution server 2 outputs a reminder list, an e-mail, and a reminder letter if the payment is not made for a predetermined period after the request.

Then, the physical distribution information server 2 sends information to the terminal of the affiliated bank to the effect that the price of the purchased product will be transferred to the bank account of the purchaser based on the arrival information stored in the receipt / shipment center terminal 3.

<Delivery Status Confirmation Procedure> In the physical distribution system of this example, when confirming the distribution status of the ordered product, the distribution information server 2 of the order receiving center is accessed to confirm the distribution information.

FIG. 9 shows an example of a screen displayed on the terminal side when the inquiry about the delivery status is selected by connecting to the physical distribution information server 2.

A person such as a consumer who wants to confirm the delivery status connects to the distribution information server 2 by using a terminal such as a personal computer and displays the inquiry screen of FIG. 9 in the handling number column 41 and issues it at the time of ordering. Enter the handling number provided.

After inputting this number and pressing (clicking) the inquiry start button 42, the delivery information registered in the storage means 23 is searched by the handling number, and the order display date and the estimated delivery date are displayed in the status display field 43. , Delivery status is displayed.

Therefore, since it is possible to retrieve the information of each stage registered corresponding to the handling number, for example, waiting for receipt, sorting, collecting at a collection center, transporting to an intermediate collection point,
Due to the absence, you can search for everything from ordering to delivery, such as redelivery tomorrow.

As described above, according to this embodiment, it is possible to provide a consistent physical distribution management system from ordering to delivery and billing. In particular, according to this embodiment, from order receipt to shipping / delivery,
Since the products can be handled with a common code until the settlement, it is possible to omit the receiving process which is conventionally performed when the carrier accepts the delivery from the sales store, and it is possible to improve the work efficiency.

Further, according to the present embodiment, when the consumer makes an inquiry to the store regarding the arrival date and time of the product, it is possible to reply quickly and accurately. In particular,
You can search all at once from ordering to delivery and easily check the delivery status.

<< Second Embodiment >> FIG. 10 is a schematic explanatory view of a second embodiment of the present invention. The components of this example are substantially the same as those in the above-described embodiment, except that the inventory is distributed to the mortar stores based on the demand forecast. It should be noted that the same elements are denoted by the same reference numerals and the description thereof is omitted.

As described above, in the present embodiment as well, the physical distribution form in which the product is sold at the virtual store 1a or the mortar store 1b, and the product is delivered to the consumer to charge the price is also carried out in the present embodiment. There is.

The ordering / delivery / billing data for this product is
Since it is accumulated in the storage means 23, by collecting this data by region, product, time, amount of money, etc.,
It is possible to predict how much demand there will be under what conditions. For example, in the case of CD sales, the number of sales of the previous work of the same artist and CDs of the same genre
By totaling the number of sales for each region, you can predict how much sales will be in which region.

Therefore, in the present embodiment, in addition to the above-mentioned physical distribution form, the inventory is distributed in advance to the mortar stores based on the demand forecast. First, the distribution information server 2
The mortar store 1c in a region where sales can be expected is instructed to ship the number of products commensurate with the demand forecast. In response to this, the product is delivered to the mortar store 1c by the receiving and shipping center and the delivery department.

When a consumer near the mortar store 1c (in the same area) places an order to the virtual store 1a, the distribution information server 2 requests the delivery from the mortar store 1c to the consumer. Give out. In response to this, the delivery management server 5 determines a person in charge and gives an instruction for delivery.

The person in charge of receiving this instruction is the mortar store 1
When the product is delivered from c to the consumer and the delivery information terminal 6 collects the product from the mortar store 1c and when the delivery to the consumer is completed, the product is registered in the distribution information server 2.

In response to the completion of delivery of this product, the physical distribution information server 2 bills the consumer for the price by the function of the billing means and pays the brokerage fee to the mortar store 1c.

The mortar store has an advantage over the virtual store in that when the customer comes to the store, the product can be immediately obtained, and therefore it is desirable to secure a large inventory. Especially for transient products such as CDs and books,
If the inventory is too low, you lose the opportunity to sell. But,
If there is too much inventory, there will be too much unsold stock, and small stores could not have too much inventory.

Further, in the virtual store, it is easy to share the inventory among a plurality of stores, and while the inventory can be kept to a minimum, there is a problem that it takes time from receiving an order to delivering the product. there were.

Therefore, in the present embodiment, the inventory is distributed to the mortar stores so that the mortar stores can secure more inventory, and the products ordered by the virtual store are delivered from the neighboring mortar stores. The delivery period is shortened.

Therefore, according to the present embodiment, the inventory risk is kept low by sharing the inventory with the virtual store while ensuring that the mortar store holds a product with a potential demand and does not miss the sales opportunity. ing.

Also, even in the virtual store, the inventory can be shared with the mortar stores and distributed so that the delivery period can be shortened, and it is not necessary to prepare a warehouse for the distributed placement, and the entire system can be simplified. Can be realized.

<< Other Embodiments >> FIG. 11 is a schematic view of another embodiment. The present embodiment is different from the above-described embodiment in that the server 100 provided in the ordering / ordering center (housing center) also serves as the store terminal 10a and the distribution information server 2, and the other configurations are substantially the same. .

The operator of the virtual store registers on the system side and opens the virtual store in the server 100 on the ordering and receiving center side in the form of a so-called rental server / rental space.

In this case, since the function of the order receiving means and the order receiving means as the store terminal can be customized for the system in advance and prepared in the server 100, the operator of the virtual store can By entering unique information such as the name, you can quickly launch a virtual store. Further, information such as a product list and sales ranking can be shared between the virtual store side and the system side, and it is not necessary to prepare the information for each virtual store, and the introduction and update of the information becomes easy.

As in the case of the above-described embodiment, the consumer uses the user terminal via the network to operate the virtual store (server 10
0) access to order products. The subsequent shipping / delivery / settlement is the same as described above.

As described above, also in the present embodiment, as in the above-described embodiment, it is possible to reduce the work load, improve the reliability, and improve the work efficiency by the unified management of the physical distribution information. You can easily set up and operate stores (introduce / update information).

Further, the physical distribution management system of the present invention is not limited to the above-mentioned embodiment, and it goes without saying that various modifications can be made without departing from the scope of the present invention.

For example, even in the case of the following form,
The same effect as that of the above-described embodiment can be obtained.

[1]: A physical distribution information server for centrally managing physical distribution information of products, a retail store terminal installed in a retail store for products and registering product order information in the physical distribution information server,
A shipping center terminal for receiving shipping instruction information output from the physical distribution server based on the order information and registering shipping information of the shipped product according to the shipping support information in the physical distribution information server. A logistics management system characterized by.

[2]: A distribution information server for centrally managing distribution information of products, a store terminal for registering order information of products sold at virtual stores on the network in the distribution information server, and based on the order information And a shipping center terminal that receives shipping instruction information output from the physical distribution server and registers shipping information of a product shipped in accordance with the shipping support information in the physical distribution information server. Management system.

[3]: A physical distribution information server that centrally manages physical distribution information of products, a store terminal that is installed in a product sales store and registers product ordering information in the physical distribution information server,
A store terminal that registers order information of products sold at virtual stores on the network in the distribution information server, and shipping instruction information output from the distribution server based on the order information is received, and the shipping support information is received. And a shipping center terminal for registering shipping information of the shipped goods in the distribution information server.

[4]: The physical distribution information server outputs shipping support information to a shipping center terminal so that a plurality of the sales stores hold a required amount of products as inventory, and orders the products sold at the virtual store. When the information is received, the delivery request information is transmitted to the store terminal of the sales store so that the product is delivered from the appropriate sales store to the consumer among the plurality of sales stores [3]. Logistics management system described in.

[5]: A delivery information terminal for registering delivery information of a product delivered in accordance with a delivery request from the shipping center terminal in the distribution information server. [1] to [4] The physical distribution management system according to any one.

[6]: The physical distribution information server is provided with a billing means for billing the merchandise price based on the ordering information and / or the delivery information. [1] to [5]
The physical distribution management system according to any one of 1.

[7]: A product information storage unit which is connected to a store terminal and a shipping center terminal via a network to centrally manage product product distribution information, and which stores a product distribution state. An order receiving unit that receives ordering information from the retailer terminal and stores the ordering information in a product information storage unit, and a shipping instruction unit that notifies the shipping center terminal that manages shipping of the product based on the ordering information. A shipping information receiving unit for receiving shipping information of a product from the shipping center terminal and storing the shipping information in the product information storage unit.

[8]: When the shipping support information is output to the shipping center terminal so that a plurality of the sales stores hold the required amount of products as inventory, and the ordering information of the products sold at the virtual store is received, The distribution management server according to [7], wherein delivery request information is transmitted to a store terminal of the sales store so as to deliver the product to the consumer from an appropriate sales store among the plurality of sales stores.

[0107]

[9]: A delivery information registration unit for receiving delivery information from a delivery information terminal for notifying the delivery status of a product delivered according to a delivery request from the shipping center terminal and storing the delivery information in the product information storage unit The physical distribution information server according to [7] or [8], which is characteristic.

[10]: A code common to the order information, the shipping instruction information, the shipping information and the delivery information is used as a code for identifying the product [7].

The physical distribution information server according to any one of [9].

[11]: The physical distribution information server according to any one of [7] to [10], characterized in that it comprises a billing means for billing the product price based on the order information and / or the delivery information. .

In the present invention, each of the above constituent elements can be combined as much as possible.

[0111]

As described above, according to the present invention,
By centrally managing physical distribution information, it is possible to provide a physical distribution management system and a physical distribution information server capable of reducing the work load, improving reliability, and improving work efficiency.

[Brief description of drawings]

FIG. 1 is a schematic configuration diagram of a physical distribution system of the present invention.

FIG. 2 is an explanatory diagram of a virtual store 1a

[Fig. 3] Schematic configuration diagram showing a store terminal

FIG. 4 is a schematic configuration diagram showing a distribution information server.

FIG. 5 is a schematic configuration diagram showing a receiving / shipping center terminal.

FIG. 6 is a schematic configuration diagram showing a delivery management server.

FIG. 7 is a schematic configuration diagram showing a delivery information terminal.

FIG. 8 is an explanatory diagram of a physical distribution management procedure in the physical distribution management system of the present invention.

FIG. 9 is a diagram showing a screen example when an inquiry is selected.

FIG. 10 is a schematic explanatory diagram of a second embodiment of the present invention.

FIG. 11 is a schematic explanatory view of another embodiment according to the present invention.

[Explanation of symbols]

1a Virtual store 1b, 1c mortar store 1c Mortar store 1 logistics information server 1b store 2 logistics information server 3 Shipment / receipt center terminals 4 Sorter 5 Delivery management server 6 delivery information terminals 10 main memory

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Claims (11)

[Claims] 1. A physical distribution information server that centrally manages physical distribution information of products, a store terminal installed in a product sales store and registering product ordering information in the product distribution information server, and based on the ordering information, A logistics center system, comprising: a shipping center terminal that receives shipping instruction information output from the logistics server and registers shipping information of products shipped in accordance with the shipping support information in the logistics information server. . 2. A distribution information server for centrally managing product distribution information, a store terminal for registering order information of products sold at a virtual store on a network in the distribution information server, and the above-mentioned order information based on the order information. A logistics center system, comprising: a shipping center terminal that receives shipping instruction information output from the logistics server and registers shipping information of products shipped in accordance with the shipping support information in the logistics information server. . 3. A physical distribution information server that centrally manages physical distribution information of products, a store terminal that is installed in a product sales store and that registers product order information in the distribution information server, and a virtual store on the network. A distributor terminal that registers order information of the ordered product in the distribution information server, and shipping instruction information output from the distribution server based on the order information, and shipping of the shipped product in accordance with the shipping support information. A distribution center system, comprising: a shipping center terminal for registering information in the distribution information server. 4. The distribution information server outputs shipping support information to a shipping center terminal so that a plurality of the sales stores hold a required amount of products as an inventory, and order information of the products sold at the virtual store is output. 4. When receiving, the delivery request information is transmitted to a store terminal of the sales store so that the product is delivered from the appropriate sales store to the consumer among the plurality of sales stores. Logistics management system. 5. The delivery information terminal according to claim 1, further comprising: a delivery information terminal for registering delivery information of a product delivered according to a delivery request from the shipping center terminal in the distribution information server. Logistics management system. 6. The physical distribution according to any one of claims 1 to 5, wherein the physical distribution information server is provided with a claiming unit for requesting a product price based on the ordering information and / or the delivery information. Management system. 7. A distribution information server, which is connected to a store terminal and a shipping center terminal via a network to centrally manage distribution information of products, the product information storage means for storing distribution status of products, and the sales. An order receiving unit that receives order information from a store terminal and stores it in a product information storage unit, a shipping instruction unit that notifies shipping instruction information to a shipping center terminal that manages shipping of products based on the order information, and the shipping Shipping information receiving means for receiving shipping information of a product from a center terminal and storing it in the product information storage means,
A distribution information server characterized by having. 8. When a plurality of the sales outlets outputs shipping support information to a shipping center terminal so as to hold a required amount of the goods as an inventory, and order information of the goods sold at the virtual shop is received, the plurality of the sales outlets 8. The distribution management server according to claim 7, wherein the distribution request information is transmitted to a store terminal of the sales store so that the product is delivered from the appropriate sales store to the consumer among the sales stores. 9. A delivery information registration means for receiving delivery information from a delivery information terminal for notifying the delivery status of an article delivered according to a delivery request from the shipping center terminal and storing the delivery information in the article information storage means. The physical distribution information server according to claim 7 or 8, characterized in that. 10. The physical distribution according to claim 7, wherein a code common to the order information, the shipping instruction information, the shipping information and the delivery information is used as a code for identifying the product. Information server. 11. The physical distribution information server according to claim 7, further comprising a billing unit for billing a product price based on the order information and / or the delivery information.