JP2021111088A - Information processing apparatus, information processing method, and program - Google Patents

Abstract

To enable a seller to reduce, when a buyer requests delivery of an article, the workload for confirming time when the buyer stays home.SOLUTION: An information processing method is executed by an information processing apparatus including one or more processors and a memory in which time when a buyer of an article stays home is stored. The one or more processors execute: receiving a request to issue a code for dispatch to be presented to a deliverer, from a first information processing terminal used by a seller of an article; acquiring an appointed time for delivery of the article to the buyer of the article, which includes at least part of time when the buyer stays home, with reference to the memory; issuing the code for dispatch including the appointed time for delivery; and transmitting the issued code for dispatch to the first information processing terminal.SELECTED DRAWING: Figure 1

Description

The present disclosure relates to information processing devices, information processing methods, and programs.

In recent years, on electronic commerce sites configured on networks such as the Internet, product sales transactions between individuals and businesses have been actively carried out. For example, Patent Document 1 discloses a server that provides a service such as an electronic commerce service to a terminal used by a user via a network.

When a product is sold or sold on such an e-commerce site, the seller often asks the delivery company to deliver the product to the purchaser, but if the purchaser is absent during the delivery time, redelivery is required. May become. Therefore, the seller may specify the home time as the delivery time when requesting delivery after grasping the home time of the purchaser.

Japanese Patent No. 6483898

However, in order for the seller to grasp the time spent at home of the purchaser, it is necessary to exchange a message with the purchaser and check the profile of the purchaser and the item description column of the listing information. The burden on the seller required for such work was heavy.

One of the purposes of the present disclosure is to provide an information processing device, an information processing method, and a program capable of reducing the work load of confirming the purchaser's home time at the time of requesting delivery of a product.

The information processing method according to the embodiment of the present disclosure is an information processing method executed by an information processing apparatus including a memory for storing a home time of a purchaser of a product and one or a plurality of processors. Alternatively, a plurality of processors receive a request for issuing a shipping code to be presented to the delivery person from the first information processing terminal used by the seller of the product, and refer to the memory for the purchaser's home time. Obtain the specified delivery time to the purchaser of the product, including at least a part of the above, issue the shipping code including the specified delivery time, and send the issued shipping code to the first information processing terminal. To do and to do.

According to the disclosed technology, it is possible to reduce the work load of confirming the time at home of the purchaser when requesting delivery of the product.

It is a figure which shows the example which the information processing system 1 which concerns on 1st Embodiment is applied to a predetermined electronic commerce service. It is a block diagram which shows an example of the server 10 which concerns on 1st Embodiment. It is a figure which shows an example of the data structure of the user table 133a. It is a figure which shows an example of the data structure of the product table 133b. It is a figure which shows an example of the data structure of the delivery time zone table 133c. It is a block diagram which shows an example of the user terminal 20 which concerns on 1st Embodiment. It is a figure which shows an example of the operation sequence of the home time registration process of the information processing system 1 which concerns on 1st Embodiment. It is a figure which shows an example of the operation sequence of the buying and selling processing of the information processing system 1 which concerns on 1st Embodiment. It is a figure which shows an example of the operation sequence of the delivery process of the information processing system 1 which concerns on 1st Embodiment. It is a figure which shows an example of the setting screen 400. It is a figure which shows an example of the home time input screen 500. It is a figure which shows an example of the transaction screen 600 for a seller. It is a figure which shows an example of the display screen 700 of a shipping code.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings. The same elements are designated by the same reference numerals, and duplicate description will be omitted.

[First Embodiment]
In the first embodiment, the information processing device includes a memory for storing the home time of the purchaser of the product and one or more processors, and the seller of the product uses the one or more processors. Receives a request to issue a shipping code to be presented to the delivery person from the first information processing terminal, refers to the memory, and specifies delivery to the purchaser of the product including at least a part of the purchaser's home time. A system for acquiring a time, issuing a shipping code including a specified delivery time, transmitting the issued shipping code to a first information processing terminal, executing a process, and performing a process will be described. In this system, the specified delivery time to the purchaser of the product is acquired in response to the issuance request of the shipping code to be presented to the delivery person. The designated delivery time includes at least a portion of the purchaser's home time stored in memory. Then, a shipping code including the designated delivery time is issued, and the shipping code is transmitted to the first information processing terminal.

<System application example>
FIG. 1 is a diagram showing an example in which the information processing system 1 according to the first embodiment is applied to a predetermined electronic commerce service. The information processing system 1 includes a server 10, a plurality of user terminals 20, and a delivery person terminal 30. For example, in the information processing system 1, the server 10 provides an electronic commerce service for buying and selling goods between users to a user who uses the user terminal 20. In the following, the user terminal 20 used by the user who is the seller (seller) of the product is used by the user terminal 20S and the user who is the purchaser (buyer) of the product (including the user before the purchase is confirmed). The terminal 20 may be referred to as a user terminal 20B, respectively.

First, the user terminal 20B receives the input of the home time by the buyer, and then transmits the home time to the server 10. The server 10 registers the home time received from the user terminal 20B in association with the buyer in a predetermined user table or the like stored in the storage unit (i).

When the sale and purchase of the product is completed between the seller and the buyer through the mediation of the server 10, the user terminal 20S that has been operated by the seller sends a shipping code issuance request to be presented to the delivery person at the time of the delivery request to the server 10. (Ii). When the server 10 receives the request for issuing the shipping code from the user terminal 20S, the server 10 acquires the designated delivery time of the product to the buyer based on the above-mentioned home time of the buyer (iii). At this time, the server 10 extracts, for example, the latest time zone from the buyer's home time in consideration of a predetermined grace period and the like, and acquires the time zone as the designated delivery time. Then, the server 10 issues a shipping code including the acquired designated delivery time (iv), and transmits the shipping code to the user terminal 20S (v).

The seller then asks the courier to deliver the goods (vi). At this time, the seller displays the shipping code on the user terminal 20S and presents it to the delivery person. The delivery person causes the delivery person terminal 30 to read the presented shipping code. As a result, the delivery person terminal 30 acquires the designated delivery time included in the shipping code (vii). In this embodiment, the delivery person is requested to ship directly, but the present invention is not limited to this, and the shipping process is performed at a convenience store or the like, and the delivery person performs the designated delivery based on the shipping process performed at the convenience store or the like. You may get the time. Furthermore, the place where shipping processing is performed is not limited to convenience stores, but also includes unmanned machines such as delivery lockers. The delivery person who has acquired the designated delivery time via the delivery person terminal 30 can deliver the product to the buyer at the designated delivery time (viii).

As described above, in the information processing system 1 according to the first embodiment, a shipping code including the designated delivery time acquired based on the buyer's home time is issued, and the seller presents the shipping code to the delivery person. And request the delivery of the product. Then, the delivery person who received the product grasps the designated delivery time via the delivery person terminal 30 and delivers the product at the designated delivery time. This reduces the work load of confirming the home time of the buyer (purchaser) when requesting delivery of the product.

<Example of configuration>
FIG. 2 is a block diagram showing an example of the server 10 according to the first embodiment. The server 10 typically has one or more processing units (CPUs) 110, one or more communication network interfaces 120, memory 130, and one or more communications for interconnecting these components. Includes bus 140.

The server 10 may optionally include a user interface 150, which may include a display device (not shown) and a keyboard and / or mouse (not shown).

The memory 130 is, for example, a high-speed random access memory such as DRAM, SRAM, DDR RAM or other random access solid-state storage, and one or more magnetic disk storage devices, optical disk storage devices, flash memory devices, or It may be a non-volatile memory such as another non-volatile solid-state storage device.

Further, another example of the memory 130 may include one or a plurality of storage devices installed remotely from the CPU 110. In certain embodiments, memory 130 stores the following programs, modules and data structures, or subsets thereof.

Operating system 131 includes, for example, procedures for processing various basic system services and performing tasks using hardware.

The network communication module 132 provides, for example, a server 10 to another computer with one or more communication network interfaces 120 and one or more communication networks such as the Internet, other wide area networks, local area networks, metropolitan area networks, and the like. Used to connect via.

FIG. 3A is a diagram showing an example of the data structure of the user table 133a. The user table 133a is a table for managing various information of users who use the electronic commerce service. Each column of the user table 133a shows various information related to the user, and includes, for example, "user ID", "user name", "user information", "address", "at home time" and the like. An ID for identifying a user is registered in the "User ID" column. In the "user name" column, the display name of the user in the electronic commerce service is registered. In the "User Information" column, any user-related information such as name / name, email address, password, profile, payment method, attribute information (occupation, gender, age, etc.), listing history, evaluation, sales amount, and compensation, etc. Information is registered. The address of the user is registered in the "address" column.

The user's home time is registered in the "home time" column. The home time may be, for example, freely editable by the user from the setting screen of the electronic commerce service, or may be data acquired by the home time management module 138 or the like of the server 10 from another application or the like. The method of defining the time at home is not particularly limited, and may be the time at home for each day of the week, for example, the time at home of the user with the user ID “U001” shown in FIG. 3A, or the user ID “U002” shown in FIG. 3B, for example. It may be the daily home time included in a specific period, such as the user's home time. The unit of time at home is not particularly limited, and is, for example, minutes (1 minute, 10 minutes, 15 minutes, 30 minutes, etc.), hours (1 hour, 2 hours, 3 hours, 6 hours, etc.), morning, afternoon, etc. It may be defined by any unit such as classification. In addition, the time at home may include attribute information indicating the magnitude of the possibility that the user is at home (possibility of being at home), the magnitude of the degree to which the user desires delivery, and the like. In the present embodiment, the time at home is determined by the user's designation, but the time is not limited to this, and may be determined based on the calendar of the external application used by the user, or the user's location information. You may decide the time at home from the history of.

FIG. 3B is a diagram showing an example of the data structure of the product table 133b. The product table 133b is a table for managing various types of information related to the products to be exhibited. Each column of the product table 133b shows various information related to the product to be exhibited, for example, "product ID", "seller user ID", "buyer user ID", "product name", "product". Includes "Description", "Listing Price", "Delivery Method", "Specified Delivery Time", "Status", etc. An ID for identifying a product is registered in the "product ID" column. In the column of "seller user ID", the user ID of the seller of the product is registered. In the "Buyer's user ID" column, when the buyer of the product is confirmed, the user ID of the buyer is registered. In the "Product name" column, for example, the name of the product edited by the seller or the like is registered. In the "Product description" column, for example, an arbitrary description of the product edited by a seller or the like is registered. In the "exhibition price" column, for example, the price of the product set by the seller or the like is registered. In the "Delivery method" column, for example, a method for delivering the product is registered. The delivery method may be information that specifies the delivery company, or information that specifies the mode of delivery defined by the size of the packing material for packing the product. In the "designated delivery time" column, a designated time zone in which the product is delivered to the purchaser is registered. In the "status" column, the status indicating the status regarding the listing, sale, delivery, etc. of the product is registered.

FIG. 3C is a diagram showing an example of the data structure of the delivery time zone table 133c. The delivery time zone table 133c is a table for managing a delivery time zone (delivery time zone) defined for each delivery method. In the example shown in FIG. 3C, "Flight A" and "Flight B" are shown as delivery methods, and the delivery time zone of "Flight A" is "9:00 to 12:00" and "12:00 to 14:00". , "14:00 to 16:00", "16:00 to 18:00", "18:00 to 20:00", and "19:00 to 21:00" are registered, and as the delivery time zone of the delivery method "B flight", " "8:00 to 11:00", "11:00 to 14:00", "14:00 to 17:00", and "17:00 to 20:00" are registered. The delivery time zone registered in the delivery time zone table 133c is not limited to the above-mentioned example, and the time zone may be different depending on, for example, the day of the week or a specific time. The delivery method may be specified for each delivery person, or if the delivery person is the same but the specific mode of delivery (for example, the size of the packing material for packing the product) is different, the specific delivery method is specified. It may be specified for each aspect. Depending on the delivery method, even if the size of the packing material is small and the buyer is absent, it may be possible to deliver by putting the product in a delivery box, for example, but in such a case, the delivery time zone The "delivery time zone" does not have to be registered in the table 133c. In the delivery time zone table 133c, a common delivery time zone may be set for at least two delivery methods (may be all delivery methods registered in the delivery time zone table 133c). As a result, the capacity of the memory 130 for storing the delivery time zone table 133c can be reduced.

The trading processing module 134 may execute processing related to listing, purchasing, etc. of products by updating the product table 133b, for example. Specifically, when the buying and selling processing module 134 receives the selling request from the user terminal 20S used by the seller, it issues a new product ID and puts various information related to the product included in the selling request into the product table 133b. sign up. Further, when the trading processing module 134 receives a request for information related to the exhibited product from an arbitrary user terminal 20, the trading processing module 134 transmits the information related to the requested product to the user terminal 20 in response to the request. Further, when the buying and selling processing module 134 receives the purchase application from the user terminal 20B used by the buyer and receives the purchase consent from the user terminal 20S, the buying and selling processing module 134 changes the status of the product to the buying and selling contract.

The designated delivery time acquisition module 135 acquires, for example, the designated delivery time, which is the time to be delivered to the buyer. The designated delivery time is acquired based on the home time registered in the user table 133a or the like. More specifically, for example, in the designated delivery time acquisition module 135, a predetermined grace period has elapsed from a predetermined reference time among the times included in the home time registered in the user table 133a or the like as the designated delivery time. Get the time after the time. Here, the predetermined reference time is, for example, any time from the reception of the shipping code issuance request from the user terminal 20 to the issuance of the shipping code by the shipping code issuing module 136. good. Further, the predetermined grace period can be said to be a period in consideration of the time required for the delivery of the goods by the delivery person, and is determined based on at least one of the seller's address, the buyer's address, and the delivery method, for example. good. More specifically, for example, the length of the grace period may be determined according to the length of the distance between the seller's address and the buyer's address, the expected time for movement, and the like. Further, for example, the length of the grace period may be specified depending on the difference in the delivery method (type of the delivery person).

The shipping code issuing module 136, for example, issues a shipping code that includes various information regarding delivery. The shipping code issuing module 136 may include, for example, the designated delivery time acquired by the designated delivery time acquisition module 135 or the like in the shipping code to be issued. By reading the shipping code with an information processing device such as the delivery person terminal 30, the information processing device can acquire various information related to delivery such as a designated delivery time included in the shipping code. The mode of the shipping code issued by the shipping code issuing module 136 is not particularly limited, but may be, for example, a one-dimensional code such as a barcode, a two-dimensional code such as a QR code (registered trademark), or the like.

The transmission / reception module 137 transmits / receives various types of information between the user terminal 20, the delivery person terminal 30, and the like. The transmission / reception module 137 receives, for example, from the user terminal 20, a home time, a product listing request, a product information browsing request, a product purchase application, a message, a shipping code issuance request, and the like. Further, the transmission / reception module 137 transmits, for example, various notifications such as product information and sales completion notification, a message received from another user terminal 20 or the like, a shipping code, or the like to the user terminal 20.

The home time management module 138 manages the home time of each user registered in the user table 133a or the like, for example. When the home time management module 138 receives the home time from the user terminal 20, for example, the home time management module 138 registers the received home time in the user table 133a.

Each of the elements shown above may be stored in one or more of the storage devices described above. Each of the modules shown above corresponds to a set of instructions for performing the functions described above. The modules or programs (ie, sets of instructions) shown above do not need to be implemented as separate software programs, procedures or modules, and thus various subsets of these modules are combined or combined in various embodiments. Alternatively, it can be reconstructed. In certain embodiments, memory 130 may store a subset of the modules and data structures shown above. In addition, memory 130 may store additional modules and data structures not described above.

Although FIG. 2 shows a “server computer”, FIG. 2 is intended to describe various features that may be present in a set of servers, rather than as a structural outline of the embodiments described herein. There is. In practice, and as will be appreciated by those skilled in the art, items shown separately could be combined and some items could be separated. For example, the items shown separately in FIG. 2 could be implemented on a single server, and a single item could be implemented by one or more servers.

The one or more CPUs 110 read and execute each module from the memory 130 as needed. For example, one or more CPUs 110 may configure the communication unit by executing the network communication module 132 stored in the memory 130. Further, one or more CPUs 110 may configure the trading processing unit by executing the trading processing module 134 stored in the memory 130. Further, one or more CPUs 110 may configure the delivery time acquisition unit by executing the delivery time acquisition module 135 stored in the memory 130. Further, one or more CPUs 110 may configure the shipping code issuing unit by executing the shipping code issuing module 136 stored in the memory 130. Further, one or more CPUs 110 may configure the transmission / reception unit by executing the transmission / reception module 137 stored in the memory 130. Further, one or more CPUs 110 may configure the home time management unit by executing the home time management module 138 stored in the memory 130.

FIG. 4 is a block diagram showing an example of the user terminal 20 according to the first embodiment. The user terminal 20 typically interconnects one or more processing units (CPUs) 210, one or more networks or other communication network interfaces 220, memory 230, user interfaces 250, and their components. Includes one or more communication buses 240 for connecting.

The user interface 250 is, for example, a user interface 250 including a display device 251 and a touch panel 252. Further, the touch panel 252 may be a keyboard and / or a mouse (or a touch panel 252 such as some other pointing device).

The memory 230 is, for example, a high speed random access memory such as DRAM, SRAM, DDR RAM or other random access solid-state storage, and one or more magnetic disk storage devices, optical disk storage devices, flash memory devices, or It may be a non-volatile memory such as another non-volatile solid-state storage device.

Further, as another example of the memory 230, one or a plurality of storage devices installed remotely from the CPU 210 may be used. In certain embodiments, memory 230 stores the following programs, modules and data structures, or subsets thereof.

Operating system 231 includes, for example, procedures for processing various basic system services and performing tasks using hardware.

The network communication module 232 uses, for example, the user terminal 20 to another computer, one or more network communication network interfaces 220, and one or more networks such as the Internet, other wide area networks, local area networks, and metropolitan area networks. Used to connect over a communication network.

The display control module 233 causes the display device 251 to display various screens related to the electronic commerce service, for example, based on predetermined display data. For example, the display control module 233 causes the display device 251 to display a home time input screen, a screen for information on exhibited products, a predetermined code such as a shipping code, various notifications, and messages from sellers and buyers. You may.

The transmission / reception module 234, for example, transmits / receives various information via a communication network to / from the server 10, another user terminal 20, the delivery person terminal 30, and the like. For example, the transmission / reception module 234 can be used for worker ID issuance application, box application, listing agency application, proposal information, listing request, message, approval for automatic change of product price, refusal for automatic change of product price, purchase application, purchase acceptance, listing. Withdrawal requests, pickup instructions, worker evaluations, etc. may be sent. Further, for example, the transmission / reception module 234 may receive the worker ID issuance notification, the shipping code, the arrival notice, the proposal information registration instruction, the proposal information, the message, and the automatic change proposal.

The one or more CPUs 210 read and execute each module from the memory 230 as needed. For example, one or more CPUs 210 may configure the communication unit by executing the network communication module 232 stored in the memory 230. Further, one or more CPUs 210 may configure the display control unit by executing the display control module 233 stored in the memory 230. Further, one or more CPUs 210 may configure the transmission / reception unit by executing the transmission / reception module 234 stored in the memory 230.

In another embodiment, the display control module 233 and the transmission / reception module 234 may be stand-alone applications stored in the memory 230 of the user terminal 20, respectively. In still other embodiments, the display control module 233 and the transmit / receive module 234 may be add-ons or plug-ins to different applications, respectively.

In certain embodiments, received data items may be cached locally in memory 230.

Each of the elements shown above may be stored in one or more of the aforementioned storage devices. Each of the modules shown above corresponds to a set of instructions for performing the functions described above. The modules or programs (ie, sets of instructions) shown above do not need to be implemented as separate software programs, procedures or modules, so various subsets of these modules may be combined or combined in different embodiments. Alternatively, it may be reconstructed. In certain embodiments, memory 230 may store a subset of the modules and data structures shown above. In addition, memory 230 may store additional modules and data structures not described above.

<Operation explanation>
Next, the operation of the information processing system 1 according to the first embodiment will be described with reference to FIGS. 5 to 7.

<< Registration of time at home >>
FIG. 5 is a diagram showing an example of an operation sequence of the home time registration process of the information processing system 1 according to the first embodiment. In this process, any user who uses the electronic commerce service registers his / her home time in the server 10 via the user terminal 20. The process may be executed at an arbitrary timing regardless of before or after the sale / purchase establishment process (S208) relating to the specific product according to the operation of the user.

(S101) First, the display control module 233 of the user terminal 20 displays a setting screen on the display device 251 for registering various information about the user and setting the electronic commerce service in response to the operation of the touch panel 252 by the user. indicate.

FIG. 8 is a diagram showing an example of the setting screen 400. As shown in FIG. 8, the setting screen 400 includes, for example, a profile selection unit 401, an address selection unit 402, a home time selection unit 403, a payment method selection unit 404, an email address / password selection unit 405, and the like. The display control module 233 selects a screen for inputting a profile when the profile selection unit 401 is selected, a screen for inputting an address when the address selection unit 402 is selected, and a home time selection unit 403 is selected. Then, enter the screen for entering the time at home, the screen for entering the payment method when the payment method selection unit 404 is selected, and the e-mail address and password when the e-mail address / password selection unit 405 is selected. The screens for this are displayed on the display device 251 respectively.

(S102) Next, it is assumed that the user selects the home time selection unit 403 on the setting screen 400 by operating the touch panel 252. As a result, the display control module 233 of the user terminal 20 displays a screen for inputting the home time (home time input screen) on the display device 251.

FIG. 9 is a diagram showing an example of the home time input screen 500. As shown in FIG. 9, the home time input screen 500 includes, for example, a home time input unit 501 and the like. The user can input the home time in the home time input unit 501. The method of defining the home time in the input is not particularly limited, and may be, for example, the home time for each day of the week or the daily home time included in a specific period.

(S103) Next, the transmission / reception module 234 of the user terminal 20 accepts when the user inputs the home time by operating the touch panel 252, and transmits the accepted home time to the server 10.

(S104) Next, when the home time management module 138 of the server 10 receives the home time from the user terminal 20, the received home time is registered in the "home time" of the user table 133a (if it is already registered, the home time is registered). Update. This completes the home time registration process.

<< Trading process >>
FIG. 6 is a diagram showing an example of an operation sequence of the trading process of the information processing system 1 according to the first embodiment. In this process, the seller sells the item and the buyer purchases the item.

(S201) First, the transmission / reception module 234 of the user terminal 20S transmits the listing request including the product information to the server 10 when the seller inputs the product information by operating the touch panel 252 and then selects the listing request.

(S202) Next, the trading processing module 134 of the server 10 executes the selling process based on the product information included in the selling request received from the user terminal 20S. For example, the trading processing module 134 newly issues a product ID and registers the product information included in the listing request in the product table 133b in association with the product ID. Further, for example, when the trading processing module 134 sets the "status" registered in the product table 133b in association with the product ID to "listing" and subsequently receives a request for product information from an arbitrary user terminal 20. , The product information is transmitted to the user terminal 20. As a result, other users can browse the product information related to the product exhibited through the user terminal 20 that they use.

(S203) Next, the display control module 233 of the user terminal 20B used by the buyer displays a list of exhibited products based on the display data acquired from the server 10 in response to the operation of the touch panel 252 by the buyer. To display. Here, in the list, for example, individual exhibited products may be represented by thumbnail images.

(S204) Next, when the buyer selects a specific product displayed on the exhibition list screen by operating the touch panel 252, the transmission / reception module 234 of the user terminal 20B used by the buyer causes the server 10 to display the product information related to the product. Send the request. Here, it is assumed that the request for product information related to the product for which the listing process has been performed in S202 described above has been transmitted.

(S205) When the transmission / reception unit 121 of the server 10 receives the product information request from the user terminal 20B, the transmission / reception unit 121 extracts the product information related to the request from the product table 133b and transmits the product information to the user terminal 20B.

(S206) Next, when the display control module 233 of the user terminal 20B receives the product information from the server 10, the display device 251 displays the product information.

(S207) Next, when the buyer inputs the purchase application of the product by operating the touch panel 252, the transmission / reception module 234 of the user terminal 20B transmits the accepted purchase application to the server 10.

(S208) Next, when the purchase / sale processing module 134 of the server 10 receives the purchase application from the user terminal 20B, the purchase / sale processing module 134 executes a predetermined sale / purchase establishment process. For example, the buying and selling processing module 134 registers the user ID of the buyer in the column of "user ID of the buyer" in the product table 133b.

(S209) Next, the transmission / reception module 137 of the server 10 transmits a sale / purchase completion notification for notifying the user terminals 20S and 20B that the sale / purchase has been completed.

(S210) Next, when the display control modules 233 of the user terminals 20S and 20B each receive the sale / purchase completion notification from the server 10, the display / purchase completion notification is displayed on the respective display devices 251.

After (S211), the user terminal 20S and the user terminal 20B can send and receive a message between the seller and the buyer via the server 10. This completes the trading process.

The transmission / reception module 137 of the server 10 is at home on the user terminal 20B used by the buyer at an arbitrary timing (for example, at the time of transmitting the sale / purchase completion notification of S209) after executing the sale / purchase establishment process (S208). Notifications regarding time registration / change may be sent. The notification may be, for example, a notification asking the buyer whether or not the home time has been changed, or a content prompting the buyer to register the home time when the home time is not registered in the user table 133a. As a result, the buyer can register / change the home time by appropriately operating the touch panel 252, and the home time registration process described with reference to FIG. 5 is executed.

<< Delivery processing >>
FIG. 7 is a diagram showing an example of an operation sequence of the delivery process of the information processing system 1 according to the first embodiment. In this process, the seller requests the delivery of the goods, and the delivery person delivers the goods to the buyer. The process is executed, for example, after the transaction completion process (S208) by the server 10 described above, in a state where the buyer's home time is registered in the user table 133a.

(S301) First, the display control module 233 of the user terminal 20S causes the display device 251 to display the transaction screen for the seller in response to the operation of the touch panel 252 by the seller.

FIG. 10 is a diagram showing an example of a transaction screen 600 for a seller. As shown in FIG. 10, the transaction screen 600 for the seller may include shipping code selection units 601A, 601B, 601C, and the like. Here, the shipping code selection units 601A, 601B, and 601C are selection units for acquiring a shipping code for each shipping method. Specifically, the shipping code selection unit 601A uses the shipping code when the delivery method is "A flight", and the shipping code selection unit 601B uses the shipping code when the delivery method is "B flight". , The shipping code selection unit 601C is a selection unit for acquiring the shipping code when the delivery method is "C flight". The seller makes arrangements from these shipping code selection units 601A, 601B, and 601C through, for example, the delivery method of his choice, the delivery method specified by the buyer as determined by the buyer's profile, and the exchange of messages with the buyer. It is possible to select the one corresponding to the delivered delivery method or the like.

(S302) When the user selects any of the shipping code selection units 601A, 601B, and 601C by operating the touch panel 252, the transmission / reception module 234 of the user terminal 20S determines the shipping code corresponding to the selection unit. The issue request is transmitted to the server 10. The request for issuance of the shipping code contains information for identifying the shipping method.

(S303) Next, when the designated delivery time acquisition module 135 of the server 10 receives the issuance request of the shipping code from the user terminal 20S, the designated delivery time acquisition module 135 should deliver to the buyer with reference to the user table 133a and the delivery time zone table 133c. Get the specified delivery time, which is the time.

Specifically, the designated delivery time acquisition module 135 acquires the buyer's home time by referring to the user table 133a, and also refers to the delivery time zone table 133c to obtain the delivery method related to the issuance request of the shipping code. Get the delivery time zone. Then, the designated delivery time acquisition module 135 extracts the time zone included in both the home time and the delivery time zone after the time when the grace period elapses from the reference time, and then the designated delivery time is specified from the extracted time zone. Select a time. The selected designated delivery time becomes the finally acquired designated delivery time. Here, the reference time may be, for example, any time from the reception of the shipping code issuance request from the user terminal 20S to the issuance of the shipping code by the shipping code issuing module 136.

Further, the grace period can be said to be a period in consideration of the time required for the delivery of the goods by the delivery person, and may be determined based on at least one of the seller's address, the buyer's address, and the delivery method, for example. More specifically, for example, the length of the grace period may be determined according to the length of the distance between the seller's address and the buyer's address, the expected time for movement, and the like. Further, for example, the length of the grace period may be specified depending on the difference in the delivery method (type of the delivery person).

(S304) Next, the shipping code issuing module 136 of the server 10 issues a shipping code including the acquired designated delivery time.

(S305) Next, the transmission / reception module 137 of the server 10 transmits the issued shipping code to the user terminal 20S.

(S306) Next, when the display control module 233 of the user terminal 20S receives the shipping code from the server 10, the display control module 231 displays the shipping code on the display device 251.

FIG. 11 is a diagram showing an example of the display screen 700 of the shipping code. As shown in FIG. 11, the display screen 700 includes a shipping code 701. The seller presents the shipping code 701 to the delivery person when delivering the product to the delivery person at the seller's residence or the delivery person's business office.

(S307) Next, the delivery person terminal 30 reads the shipping code 701 displayed on the user terminal 20S in response to the operation by the delivery person, and acquires the designated delivery time. This allows the deliverer to plan delivery so that the goods arrive at the buyer at the acquired designated delivery time. This completes the delivery process.

The disclosed technology is not limited to each of the above-described embodiments, and can be implemented in various other forms within a range that does not deviate from the gist of the disclosed technology. For this reason, each of the above embodiments is merely an example in all respects and is not to be construed in a limited manner. For example, the above-mentioned processing steps can be arbitrarily changed in order or executed in parallel within a range that does not cause a contradiction in the processing contents.

The program of each embodiment of the present disclosure may be provided stored in a computer-readable storage medium. The storage medium can store the program in a "non-temporary tangible medium". Programs include, but are not limited to, software programs and computer programs as examples.

1 ... Information processing system 10 ... Server 20, 20S, 20B, ... User terminal 30 ... Delivery terminal 110, 210 ... Processing device (CPU)
120, 220 ... Communication network interface 130, 230 ... Memory 131, 231 ... Operating system 132, 232 ... Network communication module 133a ... User table 133b ... Product table 133c ... Delivery time zone table 134 ... Trading processing module 135 ... Delivery time acquisition module 136 ... Shipping code issuing module 137 ... Transmission / reception module 138 ... Home time management module 140, 240 ... Communication bus 150, 250 ... User interface 251 ... Display device 252 ... Touch panel 233 ... Display control module 234 ... Transmission / reception module

Claims (11)

An information processing method executed by an information processing device including a memory for storing a home time of a product purchaser and one or more processors.
The one or more processors
Receiving a request to issue a shipping code to be presented to the delivery person from the first information processing terminal used by the seller of the product, and
To obtain a designated delivery time of the goods to the purchaser, including at least a part of the purchaser's home time, with reference to the memory.
Issuing the shipping code including the designated delivery time and
Sending the issued shipping code to the first information processing terminal and
Information processing method to execute. The issuance request includes shipping method information indicating the shipping method.
The acquired designated delivery time includes at least a part of the delivery time zone set according to the delivery method shown in the delivery method information.
The information processing method according to claim 1. The designated delivery time is the time included in the home time of the purchaser after the time when the predetermined grace time has elapsed from the predetermined reference time.
The information processing method according to claim 1 or 2. The designated delivery time is the most recent time included in the home time of the purchaser after the time when the predetermined grace time has elapsed from the predetermined reference time.
The information processing method according to claim 3. The predetermined reference time is any time from the receipt of the issuance request to the issuance of the shipping code.
The information processing method according to claim 3 or 4. The predetermined grace time is determined based on at least one of the seller's address, the purchaser's address, and the delivery method of the goods.
The information processing method according to any one of claims 3 to 5. The one or more processors further
Receiving the purchaser's home time from the second information processing terminal used by the purchaser, and
To store the received home time of the purchaser in the memory, and to execute.
The information processing method according to any one of claims 1 to 6. The one or more processors further
Sending the purchaser's home time update request to the second information processing terminal is executed.
The information processing method according to claim 7. An information processing device including a memory for storing the time at home of a product purchaser and one or more processors.
The one or more processors
Receive a request to issue a shipping code to present to the delivery person from the first information processing terminal used by the seller of the product.
With reference to the memory, a designated delivery time of the goods to the purchaser, including at least a portion of the purchaser's home time, is obtained.
Issue the shipping code including the designated delivery time,
The issued shipping code is transmitted to the first information processing terminal.
An information processing device that executes processing. One or more processors included in an information processing device that has a memory that stores the time at home of the purchaser of the product.
Receive a request to issue a shipping code to present to the delivery person from the first information processing terminal used by the seller of the product.
With reference to the memory, a designated delivery time of the goods to the purchaser, including at least a portion of the purchaser's home time, is obtained.
Issue the shipping code including the designated delivery time,
The issued shipping code is transmitted to the first information processing terminal.
A program that executes processing. For one or more processors included in an information processing device
Display and control the user's home time input screen,
Accepting the input of the user's home time,
The received home time of the user is transmitted to another information processing device that manages a memory for storing the home time and provides an electronic commerce service to the other information processing device.
A program that executes processing.

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