JP2002297996A - Information controller for dry cleaning shop, program, storage medium and commodity sales method for dry cleaning shop - Google Patents

Abstract

PROBLEM TO BE SOLVED: To add a new added value to a service in a dry cleaning shop. SOLUTION: Information regarding other commodities related to an inputted cleaning object item is displayed in a display part of a client computer as a commodity purchase screen P11. When a requester has an intention to purchase the other commodities related to the cleaning object item, information of purchasing the other commodities related to the cleaning object item inputted in accordance with the commodity purchase screen P11 is received from the client computer. By this, since selection of the other commodities (for example, a necktie suiting a shirt in design when a shirt is received) related to the cleaning object item is facilitated to the requester of dry cleaning, a commodity purchasing eagerness of a consumer is enhanced, and a new added value can be added to the service of the dry cleaning shop.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information control device for a cleaning shop, a program, a storage medium, and a method of selling merchandise for a cleaning shop.

[0002]

2. Description of the Related Art Conventionally, a cleaning service in a cleaning shop is performed by a cleaning requester who goes to a store of a cleaning shop and performs a reception process for depositing a cleaning target item. In general, a cleaning product is handed over to a client at a cleaning shop.

[0003]

However, the above-mentioned cleaning services have almost the same contents at any cleaning shop, and it is difficult to differentiate the cleaning services except for the technical ability and the processing speed of the cleaning processing. there were.

[0004] Therefore, in recent years, some new added value has been required for the service contents of the cleaning shop.

[0005] It is an object of the present invention to add new added value to services in laundry shops.

[0006]

According to a first aspect of the present invention, there is provided an information control apparatus for a cleaning shop, which utilizes data communication with a client computer connected through a communication network to deposit the information for a cleaning operation. A cleaning shop information control device that executes an input process of cleaning target product information, wherein information on other products related to the cleaning target product on which the input process is executed is transmitted to a requester of the cleaning process work. A product introduction unit to be displayed on a display unit of the client computer to be used, and a purport to purchase another product related to the cleaning target product input according to the information displayed on the display unit of the client computer. Merchandise purchase receiving means for receiving information from the client computer , Comprising a.

Therefore, information (for example, Y) related to another product related to the cleaning target product for which the input processing has been executed.
When the shirt is deposited, information on the tie or the like that matches the design of the Y-shirt) is displayed on the display unit of the client computer, and the requester wishes to purchase another product related to the item to be cleaned. If so, it becomes possible to receive, from the client computer, information indicating that another product related to the cleaning target product input according to the information displayed on the display unit is purchased. As a result, the cleaning shop introduces and sells other products related to the object to be cleaned, so that the cleaning requester can receive other products related to the object to be cleaned (for example, if a Y-shirt is deposited, It makes it easier to select a tie that fits the Y-shirt in design, so that consumers can be more motivated to purchase products and add new added value to the services of laundry shops. Become.

According to a second aspect of the present invention, in the information control device for a cleaning shop according to the first aspect, the status of the cleaning process of the cleaning target item on which the input process has been executed is used by a requester of the cleaning process. A work status inquiry means for displaying on the display unit of the client computer.

Therefore, the requester of the cleaning can remotely confirm the cleaning operation status of the cleaning target item.

[0010] The third aspect of the present invention is the first or second aspect.
In the information control device for a cleaning shop according to the above, information for designating deposit place information and return place information of the object to be cleaned is displayed on the display unit of the client computer used by the client of the cleaning process. / Return location designating means, and location designation receiving means for receiving, from the client computer, deposit location information and return location information of the cleaning target item designated according to the information displayed on the client computer.

Therefore, if a home delivery service or the like is used in accordance with the information on the designated place to be cleaned and the place of return of the cleaning object, the cleaning requester can request and receive cleaning without going to the cleaning shop. become.

According to a fourth aspect of the present invention, there is provided a program which uses data communication with a client computer connected through a communication network to execute input processing of information on items to be cleaned deposited for the purpose of cleaning processing. A program to be executed, wherein the display unit of the client computer uses information on another product related to the cleaning target product on which the input process has been executed by a requester of the cleaning process operation. Receiving from the client computer information indicating that the user is to purchase another product related to the cleaning target item, which is input according to the information displayed on the display unit of the client computer. Realize product purchase reception function To.

Therefore, information (for example, Y) related to another product related to the cleaning target product for which the input processing has been executed.
When the shirt is deposited, information on the tie or the like that matches the design of the Y-shirt) is displayed on the display unit of the client computer, and the requester wishes to purchase another product related to the item to be cleaned. If so, it becomes possible to receive, from the client computer, information indicating that another product related to the cleaning target product input according to the information displayed on the display unit is purchased. As a result, the cleaning shop introduces and sells other products related to the object to be cleaned, so that the cleaning requester can receive other products related to the object to be cleaned (for example, if a Y-shirt is deposited, It makes it easier to select a tie that fits the Y-shirt in design, so that consumers can be more motivated to purchase products and add new added value to the services of laundry shops. Become.

According to a fifth aspect of the present invention, there is provided the program according to the fourth aspect, wherein the client computer which uses a cleaning operation status of the cleaning target product on which the input process is executed by a requester of the cleaning operation. The computer implements a work status inquiry function to be displayed on the display unit.

Accordingly, the cleaning requester can remotely confirm the cleaning work status of the cleaning target product.

The invention according to claim 6 is the invention according to claim 4 or 5.
A storage / return location designation function for displaying information for designating deposit location information and return location information of the cleaning target item on the display unit of the client computer used by the client of the cleaning process operation. And a place designation receiving function of receiving, from the client computer, the deposit place information and the return place information of the cleaning target item designated according to the information displayed on the client computer,
Is realized by the computer.

Therefore, if a home delivery service or the like is used in accordance with the information on the place of departure and return of the designated cleaning object, the requester of cleaning can request and receive cleaning without going to the cleaning shop. become.

According to a seventh aspect of the present invention, a computer readable storage medium stores the program according to any one of the fourth to sixth aspects.

Therefore, by installing this storage medium in a computer, it is possible to obtain the same operation as the program according to any one of claims 4 to 6.

[0020] According to an eighth aspect of the present invention, there is provided a method for selling goods for a cleaning shop, wherein a cleaning object deposited for the purpose of cleaning processing utilizing data communication between a client computer and a server computer connected through a communication network. A method for selling goods for a cleaning shop used in a cleaning shop that executes input processing of article information, wherein information on other articles related to the article to be cleaned for which the input processing has been executed is requested for the cleaning processing work. Is displayed on the display unit of the client computer used by the user, and information indicating that another product related to the cleaning target item is input according to the information displayed on the display unit of the client computer. From the client computer to the server It was to be sent to the computer.

Therefore, information (for example, Y) related to another product related to the cleaning target product for which the input processing has been executed.
When the shirt is deposited, information on the tie or the like that matches the design of the Y-shirt) is displayed on the display unit of the client computer, and the requester wishes to purchase another product related to the item to be cleaned. If so, it becomes possible to cause the client computer to transmit information indicating that another product related to the cleaning target input according to the information displayed on the display unit is purchased. As a result, the cleaning shop introduces and sells other products related to the items to be cleaned,
The cleaning requester can easily select other products related to the object to be cleaned (for example, if the Y-shirt is deposited, a tie or the like that fits the design of the Y-shirt). This makes it possible to increase the willingness to purchase products and to add new added value to the services of the laundry shop.

[0022]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described with reference to FIGS. In the present embodiment, a cleaning shop information control device, a program, a storage medium, and a sale of merchandise for a cleaning shop used in a cleaning shop that performs a cleaning process after receiving an article to be cleaned and delivers a completed cleaning product to a customer. About the method.

FIG. 1 is a system configuration diagram schematically showing the overall configuration of the cleaning service system 100. As shown in FIG. As shown in FIG. 1, the cleaning service system 100 includes a client PC installed in each home or the like.
(Personal Computer) 1 is provided, and each client PC 1 is connected to the Internet 3 as a communication network via a server computer (hereinafter, referred to as a server) 2 of an Internet service provider.

The cleaning service system 10
0 is provided with a server computer (hereinafter referred to as a server) 4 of a cleaning company.
Are connected to a client PC 5 for a cleaning shop window, a client PC 6 for a cleaning factory, a client PC 7 for proposal of other products, and a printer 10 via a LAN (Local Area Network) 8. A digital camera 6a can be connected to the client PC 6 for the cleaning factory. That is, in the present embodiment, the server 4 and the client PC
5, the client PC 6 and the client PC 7 constitute a cleaning shop information control device (server computer), but the present invention is not limited to this. ) May be configured.

As shown in FIG. 1, goods (cleaning request products, completed cleaning products, sales products, etc.) are transported between the home and the cleaning company by a courier service.

Next, the server 4 of the cleaning company will be described in detail. Here, FIG. 2 is a block diagram showing the electrical connection of each part of the server 4 of the cleaning company.
As shown in FIG. 2, the server 4 of the cleaning agent includes:
CPU (Central Processing U) that controls each part centrally
nit), ROM (Read OnlyMe) for storing control programs
mory), RAM functioning as a work area for CPU
(Random Access Memory)
The control means 21 controls various calculations and data transfer. The communication control means 22 is connected to the control means 21 and the Internet 3 or the LAN 8
It controls the input and output of data with this.

In addition, the control means 21 includes a storage device (storage medium) 23 such as an HDD (Hard Disk Drive) for storing a Web server program, and an HTML (HyperText Mark).
up Language) file and CGI (Common Gateway Inter)
external program (hereinafter referred to as C)
A storage device (storage medium) 24 such as an HDD for storing a GI program) is connected thereto. These storage devices 23 and 24 may be provided inside the server 4 or may be provided outside the server 4. Note that the WEB server program is a program for sending browsing information to the client PC 1 by transferring an HTML file or executing a CGI program when a WEB browsing request is made from the client PC 1 installed at home or the like via the Internet 3. For example, when the browsing request from the client PC 1 is a browsing request of an HTML file already prepared, the WEB server program transmits the HTML file to the client P1.
Send to C1. If the client PC 1 requests the transfer of customer data or the transfer of cleaning reception information data in the browsing request, the CGI program is executed to save the data and perform various calculations.

As shown in FIG. 2, the control means 21 includes a storage device (hereinafter referred to as a cleaning reception information file) 25 for storing cleaning reception information data.
A storage device for storing custody product image data (hereinafter referred to as a custody product image file) 26, a storage device for storing customer data (hereinafter referred to as a customer data file) 27,
A storage device (hereinafter, referred to as a sales product data file) 28 for storing sales product data and a storage device (hereinafter, sales product file for each customer) 29 for storing sales product data for each customer are connected to each other. These files 25, 26, 27, 28 and 29 will be described later in detail. These files 25, 26,
27, 28, and 29 may be provided inside the server 4 or may be provided outside the server 4. In addition, each of these files 25, 26,
There is no problem even if 27, 28 and 29 are all included in one storage device.

Next, a client PC 1, a client PC 5 for a cleaning shop window, a client PC 6 for a cleaning factory, and a client PC for proposing other products.
7 will be described briefly. Here, FIG. 3 is a block diagram showing an electrical connection of each unit of each of the client PCs 1, 5, 6, and 7. As shown in FIG. 3, each client P
C1,5,6,7 are CPs that control each part intensively
U, a control means 4 including a ROM for storing a control program, a RAM functioning as a work area for the CPU, and the like.
The control means 41 controls various calculations and data transfer. The control unit 41 stores various programs such as a communication control unit 42 for performing input / output control of data with the Internet 3 and the LAN 8 and a program for implementing a special function for operating the Internet 3 such as a browsing function. A storage device 47 such as an HDD is connected. Each client PC
The programs stored in the storage device 47 are different depending on 1, 5, 6, and 7. Each client PC 1,
A unique function is exhibited for each of 5, 6, and 7.

Each client PC 1, 5, 6, 7
The CRT (Cathod) controlled by the control means 41
An interface (I / F) for executing data connection with an external device such as a display unit 43 such as e-Ray Tube or LCD (Liquid Crystal Display), a keyboard 44 and a mouse 45 functioning as an input unit, and a digital camera 6a. 46 and the like are provided.

Subsequently, the cleaning service system 1
The operation of each unit of 00 will be described. Here, FIG. 4 is a flowchart showing a screen image displayed on the display unit 43 of the client PC 1 when browsing the WEB page of the server 4 from the client PC 1 via the Internet 3 using the browsing function. FIG.
Among them, “Sh +“ number ”” indicates that the control unit 21 of the server 4 is executing a process of displaying an HTML file prepared in advance in the storage device 24 based on the WEB server program in the storage device 23. And "Sc
+ "Number" indicates the CGI of the storage device 24.
This indicates that the program is running, and that the control means 21 changes browsing information in response to a request from the viewer, or that file processing is being performed in the web server.

[New Customer Registration] First, the operation for new customer registration will be described. Screen P1 shown in FIG. 4 is the top page of the WEB site displayed on display unit 43 of client PC1. Here, if "new customer registration button" is clicked with mouse 45, it will advance to the next screen P2 (Sh1).

Screen P2 shown in FIG. 4 is a customer registration page. On the screen P2, a form for inputting a name, address, telephone number, date of birth, gender, and e-mail address is displayed. The registrant inputs necessary items on this screen using the keyboard 44 and the mouse 45 functioning as an input unit. Then, after inputting the necessary information, clicking the "confirmation button" on the customer registration page with the mouse 45 causes the CG
The I program Sc1 is executed.

FIG. 5 is a flowchart showing the flow of processing in the CGI program Sc1. In the CGI program Sc1, first, it is confirmed that there is no omission in the entered description items (step S1).

If there is no omission in the entered description items (Y in step S1), then the customer data file 27 is searched to determine whether there is any duplicate data to be registered (step S2). ). Here, FIG. 6 is a schematic diagram showing a data configuration of customer data stored in the customer data file 27. As shown in FIG. 6, the customer data file 27 stores registrant ID, password, name, address, telephone number, date of birth, gender, and e-mail address as customer data. Therefore, by collating each item stored in the customer data file 27 with the entered description item, it is determined whether or not there is any overlap with the data to be registered.

If it is confirmed that there is no duplicate data in the existing customer data file 27 (step S2
Y), the CGI program Sc1 issues a registrant ID and password (step S3), creates new customer data in the customer data file 27 (step S4), and causes the display unit 43 to display a customer registration confirmation page. (Step S5). Screen P3 in FIG. 4 is a customer registration confirmation page. As shown in FIG. 4, a registrant ID and a password are displayed on the customer registration confirmation page.

After confirming the registrant ID and the password, the "confirmation button" on the customer registration confirmation page is
Click to return to the screen P1 which is the top page of the WEB site (Sh2).

If there is any omission in the entered description item (N in step S1), or if there is duplicate data in the existing customer data file 27 (step S2).
N), an error message is displayed on the display unit 43 of the client PC 1, and the display returns to the screen P2 (customer registration page) (step S6).

[Login] In order to receive the services provided by the cleaning service system 100, it is necessary to log in to the WEB site of the cleaning company.
Then, when the "login button" on the screen P1 (top page of the WEB site) displayed on the display unit 43 of the client PC 1 is clicked with the mouse 45, the next screen P4 is displayed.
(Sh3).

Screen P4 shown in FIG. 4 is a login page. On the screen P4, a form for inputting a registrant ID and a password is displayed.
Enter using. Then, after inputting necessary items, when the "confirmation button" on the login page is clicked with the mouse 45, the CGI program Sc2 is executed.

FIG. 7 is a flowchart showing the flow of processing in the CGI program Sc2. In the CGI program Sc2, first, it is checked whether or not the entered registrant ID and password are correct with reference to the customer data file 27 shown in FIG. 6 (step S11).

If the input registrant ID and password are correct (Y in step S11), the name of the logged-in person is extracted from the customer data file 27 shown in FIG. 6 (step S12), and the service list is displayed on the display unit 43. The page is displayed (step S13). Screen P5 in FIG. 4 is a service list page. As shown in FIG. 4, the name of the registrant extracted in step S12 is displayed at the top of the service list page.

If at least one of the registrant ID and the password is incorrect (step S11)
N), an error message is displayed on the display unit 43 of the client PC 1, and the screen returns to the screen P4 (login page) (step S14).

[Reception of Cleaning] Screen P5 in FIG.
"Cleaning reception button" on (Service list page)
Is clicked with the mouse 45, the screen advances to the next screen P6 (Sh4). Here, FIG. 8 is a front view showing a screen P6 which is a cleaning reception page displayed on the display unit 43 of the client PC1. As shown in FIG. 8, the screen P6
Displays an input form for inputting various items. Here, as input items in the input form of the screen P6, a cleaning quantity associated with the product name of the cleaning target product, a check box for selecting whether or not to introduce another product, a storage location of the cleaning target product , Delivery place etc.

Then, the requester of the cleaning displays the screen P
Based on No. 6, the number of items to be cleaned is entered in an input form next to the product name. Next, when the cleaning requester wants to introduce another product, he / she turns on a check box indicating that he / she wants to introduce another product. The introduction of other products will be described in detail later. For example, when a Y-shirt is put out for cleaning, the cleaning contractor side
This service introduces and sells ties that match the shape, color and pattern of the shirt. Next, the cleaning requester specifies a deposit location and a delivery location of the product to be cleaned. The designation here is, as shown in FIG. 8, "Home, A store, B store ..." in the pull-down menu.
You can choose from. Here, the function of the deposit / return location designation means is executed. In the case where the custody or delivery location is at home, the cleaning company will use a courier service to store or deliver the goods to the client's home. That is, the cleaning requester can request and receive cleaning without going to the cleaning shop. Then, after inputting the above items, when the "confirmation button" on the cleaning reception page is clicked with the mouse 45, the CGI program S
c3 is executed.

FIG. 9 is a flowchart showing the flow of processing in the CGI program Sc3. In the CGI program Sc3, first, it is confirmed that there is no omission in the input description items (step S21).

If there is no omission in the input description item (Y in step S21), the reception No. which is the cleaning management number. Is issued (step S22), the scheduled finish date of the cleaning is calculated (step S23). The expected finish date is set as “reception date + 2 days”.

In the following step S24, the cleaning reception information data is stored in the cleaning reception information file 2
5 is newly created. Here, FIG. 10 is a schematic diagram showing a data configuration of the cleaning reception information data stored in the cleaning reception information file 25. As shown in FIG. 10, in the cleaning reception information file 25, as the newly generated cleaning reception information data, the reception No. issued in step S22. Registrant ID and name extracted from the customer data file when the client logs in, merchandise storage location and merchandise delivery location input on screen P6 which is a cleaning reception page, step S23
The estimated finish date, delivery date, data entered in screen P6, which is the cleaning reception page, indicating whether or not the user wants to introduce another product, the work status, and the stored products input in screen P6, which is the cleaning reception page. The data of the total number and the stored merchandise (Y-shirt, etc.) input on the screen P6 which is the cleaning reception page is stored. In addition,
The delivery date is set to the same date as the expected finish date.
As the work status, data indicating that the work is being performed is initially set. Here, the function of the location designation receiving means is executed.

Thereafter, the process proceeds to step S25, where the CGI program Sc3 executes the cleaning reception information file 25.
The printer 10 outputs cleaning acceptance information based on the information. Here, FIG. 11 is a plan view showing an example of a printed sample printed out. In addition, the number attached beside the product name shown in FIG. 11 is a management number assigned to each product, and is managed by “reception number. + Additional number”. When the cleaning reception information is printed out from the printer 10, the cleaning company uses a courier service to pick up the product to the product storage location described on the paper. Confirmation of the requested product is performed by comparing it with the printed cleaning reception information. Then, the product requested to be cleaned is carried to the cleaning factory together with the printed out reception information using a courier service.

Next, when confirming the printout, the CGI program Sc3 displays a cleaning acceptance confirmation page on the display unit 43 (step S26). Screen P7 in FIG. 4 is a cleaning acceptance confirmation page. As shown in FIG. 4, the cleaning reception confirmation page includes a reception N
o. Are displayed. The cleaning requester
The reception number displayed on the screen It is necessary to write down.
Alternatively, the screen information may be printed out by the print function of the browser.

The reception No. After the confirmation, etc., when the "confirmation button" on the cleaning reception page is clicked with the mouse 45, the screen returns to the screen P5 which is a service list page (Sh5).

If there is any omission in the entered description items (N in step S21), an error message is displayed on the display unit 43 of the client PC 1 and the screen returns to the screen P6 (cleaning reception page) (step S21). S27).

[Cleaning Information Inquiry] Next, a procedure when the cleaning requester checks the cleaning status in real time will be described.

When "cleaning information inquiry button" on screen P5 (service list page) displayed on display unit 43 of client PC 1 is clicked with mouse 45, the process proceeds to screen P8 (Sh6).

Screen P8 shown in FIG. It is an input page. The screen P8 shows the reception No. Is displayed, the reception N is input using the keyboard 44.
o. Enter Then, the reception No. After inputting, N
o. When the "confirmation button" on the input page is clicked with the mouse 45, the CGI program Sc4 is executed.

FIG. 12 shows the CGI program Sc4.
3 is a flowchart showing the flow of the process in FIG. In the CGI program Sc4, first, it is confirmed that there is no omission in the input description items (step S31).

If there is no omission in the input description item (Y in step S31), the cleaning reception information file 25 is searched, and the input reception number to be registered is entered. No. corresponding to No. (Step S3)
2).

The corresponding reception No. If there is (Y in step S32), data such as the product name and work status of the requested product is extracted and acquired from the cleaning reception information file 25 (step S33), and an inquiry page is displayed on the display unit 43. (Step S34). Screen P of FIG.
9 is an inquiry page. As shown in FIG. 4, on the inquiry page, cleaning information such as the name of the requested product and the work status is displayed. By looking at this inquiry page, the requester of the cleaning can remotely confirm the cleaning operation status of the cleaning target item. Here, the function of the work status inquiry means is executed.

Then, after confirming the work status, if the "confirmation button" on the inquiry page is clicked with the mouse 45, the screen P5 returns to the service list page (Sh).
5).

If there is any omission in the entered description item (N in step S31), the corresponding reception No. If no file exists (N in step S32), an error message is displayed on the display unit 43 of the client PC 1, and
It returns to screen P8 (reception number input page) (step S
35).

After the cleaning target has been cleaned at the factory, the cleaning company looks at the cleaning reception information (see FIG. 11) printed out.
Check if you would like to introduce another product. If you wish to introduce another product, a digital camera 6 connected to the client PC 6 for the cleaning factory
The photographed image is stored in the stored product image file 26. Here, FIG. 13 is a schematic diagram showing the data configuration of the stored product image data stored in the product image file 26. As shown in FIG. 13, the file name of the stored merchandise image data is the reception number, such as “reception number + additional number”. It is set so that you can search from. Further, after the above operation is completed, the cleaning contractor finishes the operation status data (see FIG. 10) in the cleaning reception information file 25 and corrects the delivery date data (see FIG. 10) as necessary. Keep it. Although the above-mentioned file operation and the like are not specified here, it is assumed that a dedicated program is prepared and the processing is performed. In addition,
After the cleaning operation, the completed cleaning product is delivered to the designated receiving location by using a courier service.

When the cleaning requester wants to introduce another product, the cleaning company performs the following operation. As described above, in the product image file 26, the stored product image data of the product to be cleaned is stored under the file name “Reception No. + Serial Number”, for example, by using the client PC 7 for suggesting another product. When the cleaning shop introduces sales products that match the products stored, the file name in the product image file 26 “Reception N
o. Reference is made to the stored merchandise image data of the cleaning object stored under “+ serial number”. On the other hand, the sales product data file 28 stores various data of products for sale. Here, FIG. 14 is a schematic diagram showing a data configuration of the data of the sales product stored in the data file 28 of the sales product. As shown in FIG. 14, the sales product data file 28 is roughly divided into a sales product information file and a sales product image file.
The product to be sold is the sales product No. Figure 1
As shown in FIG. 4, the sales product information file contains sales product No. of the product to be sold as data of the sales product. , A product name, a price, and an image data file name of a product for sale are stored. Further, the sales product image file stores sales product image data as sales product data.
Therefore, on the cleaning company side, the merchandise suitable for the custody merchandise is selected from the sales merchandise data stored in the sales merchandise data file 28.

Further, the cleaning trader selects a product suitable for the stored product from the sales product data stored in the sales product data file 28, and then creates a sales product file 29 for each customer. Here, FIG. 15 is a schematic diagram showing the data configuration of customer-specific sales product data stored in the customer-specific sales product file 29. As shown in FIG. 15, the sales product file 29 for each customer is roughly composed of a stored product list file and a sales product list file. The stored merchandise list file contains, as sales merchandise data for each customer, the stored merchandise number of the merchandise stored for each registrant ID. I remember. Here is the custody product N
o. Is “Reception No. + Serial Number”. The sales product list file contains the storage product No. as sales product data for each customer. Separately, the product name of the custody product, the image data file name, and the sales product No. of the sales product to be introduced. I remember.

The above operation is not specified here, but is assumed to be executed by a dedicated program.

[Introduction of Other Products] When the client of the cleaning clicks the “Introduction button of other products” on the screen P5 (service list page) of FIG. 4 with the mouse 45, the CGI program Sc5 is executed.

FIG. 16 shows a CGI program Sc5.
3 is a flowchart showing the flow of the process in FIG. In the CGI program Sc5, first, the sales product file 2 for each customer
A search is made for the stored merchandise list file (see FIG. 15) stored in No. 9 to confirm whether there is a data file of the registered registrant ID (step S41).

If there is a data file of the registered registrant ID (Y in step S41), the name of the customer and the stored product number are stored in the corresponding stored product list file. Is extracted (step S42).

Next, the stored merchandise No. Is searched, and the custody product name, custody product image data file name, and custody product No. are searched. Is extracted (step S43). Subsequently, the sales product data file 28
From the sales item information file (see FIG. 14) stored in the corresponding sales item number. (Product name, price, sales product image data file name) is extracted (step S4).
4) Display another product introduction page on the display unit 43 (step S45). Screen P10 in FIG. 4 is another product introduction page. As shown in FIG. 4, the other product introduction page includes
The product put out for cleaning and other products that match the product put out for cleaning are displayed side by side. By looking at the other product introduction page, it is possible to introduce another product suitable for the cleaning target product to the cleaning requester. Here, the function of the product introduction means is executed.

If there is no data file of the registered registrant ID (N in step S41), an error is displayed on the display unit 43 of the client PC 1 and the screen P5 (service list page) is displayed. It returns (step S46).

[Purchase of Goods] When the requester of cleaning clicks “button to purchase page” on screen P10 (other product introduction page) in FIG. 4 with mouse 45, CGI program Sc6 is executed.

FIG. 17 shows the CGI program Sc6.
3 is a flowchart showing the flow of the process in FIG. In the CGI program Sc6, the display unit 43 displays the name of the customer, the image of the product for sale, the name of the product for sale, and the price of the product for sale (step S51). The screen P11 in FIG. 4 is a product purchase page. As shown in FIG. 4, the product purchase page includes
Other products compatible with the product put out for cleaning are displayed, and the CGI program Sc7 is executed by clicking the “Yes” button on the product purchase page with the mouse 45.

Here, FIG. 18 shows the CGI program Sc7.
3 is a flowchart showing the flow of the process in FIG. In the CGI program Sc7, after order processing of the product is performed (step S61), the service list page is displayed on the display unit 43 (step S62). Note that the purchase procedure in the product order processing in step S61 can be processed by a well-known order processing technique, and a description thereof will be omitted. Here, the function of the merchandise purchase receiving means is executed. The purchased product is delivered to the cleaning requestor's home or the like using a courier service.

On the other hand, if the "No" button on the product purchase page is clicked with the mouse 45, the display returns to the screen P5 (Sh5).

Here, information on other products related to the cleaning target product for which the input processing has been executed (for example, information on a tie or the like that fits the design of the Y-shirt when the Y-shirt is deposited) is transmitted to the client. Display unit 4 of PC1
3 is displayed as a screen P11 (product purchase page). If the requester has an intention to purchase another product related to the cleaning target product, the cleaning input according to the screen P11 (product purchase page) is performed. Client PC sends information indicating that other products related to the target product are purchased
1 to receive. As a result, the cleaning shop introduces and sells other products related to the object to be cleaned, so that the cleaning requester can receive other products related to the object to be cleaned (for example, if a Y-shirt is deposited, This facilitates the selection of a tie or the like that is suitable for the Y-shirt in terms of design, so that consumers' motivation to purchase products can be increased and new added value can be added to the services of the laundry shop.

In this embodiment, the WEB server program is stored in a storage device 23 such as an HDD, and is stored in an HTML file.
Storage device 2 such as HDD for storing files and CGI programs
4, but it is not limited to this.
Various types of media, such as various types of optical disks such as CD-ROM and DVD-ROM, various types of magneto-optical disks, various types of magnetic disks such as floppy (registered trademark) disks, and semiconductor memories, may be used as storage media. Various optical disks such as a CD-ROM and a DVD-ROM, and various magnetic disks such as a magneto-optical disk and a floppy disk are not fixedly provided in the server 4 and are exchangeable storage media that can be handled alone. Various types of processing can be performed by reading a program using various program reading devices (such as a CD-ROM drive) adapted to each medium.

[0076]

According to the first aspect of the present invention, there is provided a cleaning shop information control apparatus which utilizes data communication with a client computer connected through a communication network to deposit a cleaning job for cleaning. A cleaning shop information control device for executing input processing of target product information, wherein a requester of the cleaning processing work uses information on another product related to the cleaning target product on which the input processing has been performed. Merchandise introduction means to be displayed on the display unit of the client computer, and information indicating purchase of another merchandise related to the cleaning target product input according to the information displayed on the display unit of the client computer. Merchandise purchase receiving means received from the client computer. Then, information on other products related to the cleaning target product on which the input processing has been executed (for example, information on a tie or the like that is designed to fit the Y-shirt when the Y-shirt is deposited) is displayed on the display unit of the client computer. Display, and if the requester has an intention to purchase another product related to the cleaning target product, purchase another product related to the cleaning target product input according to the information displayed on the display unit. By receiving information indicating that cleaning is performed from the client computer, the cleaning shop introduces and sells other products related to the cleaning target product. Easy selection of products (for example, if you leave a Y-shirt, a tie that fits the Y-shirt in design) They will,
Consumers' motivation to purchase products can be increased, and new added value can be added to the services of laundry shops.

According to the second aspect of the present invention, in the information control device for a cleaning shop according to the first aspect, the status of the cleaning process of the cleaning target product on which the input process has been executed is determined by a requester of the cleaning process. By providing the work status inquiry means for displaying on the display unit of the client computer used by the user, the requester of the cleaning can remotely confirm the cleaning work status of the cleaning target item.

According to the third aspect of the present invention, in the information control device for a cleaning shop according to the first or second aspect,
A deposit / return location designating means for displaying information for designating deposit location information and return location information of the article to be cleaned on the display unit of the client computer used by the client of the cleaning work; and the client computer Receiving location information and return location information of the item to be cleaned specified according to the information displayed on the client computer from the client computer. If a home delivery service or the like is used in accordance with the information and the return location information, the cleaning requester can request and receive cleaning without going to the cleaning shop.

According to the program of the fourth aspect of the present invention, the input processing of the cleaning target item information deposited for the purpose of the cleaning processing operation is performed using the data communication with the client computer connected through the communication network. A program for causing a computer to execute, wherein the client computer uses information relating to another product related to the cleaning target product on which the input process has been performed by a client of the cleaning process operation. From the client computer, a product introduction function to be displayed on a display unit, and information indicating purchase of another product related to the cleaning target product input according to the information displayed on the display unit of the client computer. Product purchase reception function to receive, The client computer displays information on other products related to the cleaning target product on which the input processing has been performed (for example, information on a tie or the like that is designed to fit the Y-shirt when the Y-shirt is deposited). If the requester has an intention to purchase another product related to the object to be cleaned, another product related to the object to be cleaned input according to the information displayed on the display unit. Is received from the client computer, and the cleaning shop introduces and sells other products related to the object to be cleaned. Selection of other products (for example, if you leave a Y-shirt, a tie that fits the Y-shirt in design) It will facilitate, it is possible to increase the purchase desire of consumers,
New added value can be added to the service of the laundry.

According to a fifth aspect of the present invention, in the program according to the fourth aspect, the client uses a cleaning process status of the cleaning target product on which the input process has been executed by a requester of the cleaning process. By realizing the work status inquiry function to be displayed on the display unit of the computer by the computer,
The cleaning requester can remotely check the status of the cleaning operation of the cleaning target item.

According to a sixth aspect of the present invention, in the program according to the fourth or fifth aspect, the information for designating the deposit location information and the return location information of the cleaning target item is stored in the program of the requester of the cleaning process. A deposit / return location designation function to be displayed on the display unit of the client computer to be used; and a deposit / return location information of the cleaning target item designated according to the information displayed on the client computer. By using the courier service according to the designated place-to-be-deposited place information and return place information by implementing the computer with the place designation receiving function to receive from the customer, the cleaning requester can perform cleaning. Requesting and receiving cleaning without visiting the store Taking is possible.

According to a computer-readable storage medium of the invention described in claim 7, the program according to any one of claims 4 to 6 is stored, and if the storage medium is installed in the computer, the program is stored in the storage medium. Item 4
The same operation and effect as those of the program according to any one of the first to sixth aspects can be obtained.

According to the method of selling cleaning shop goods according to the eighth aspect of the present invention, data can be deposited between a client computer and a server computer connected through a communication network for cleaning processing. What is claimed is: 1. A method of selling goods for a cleaning shop used in a cleaning shop that executes input processing of cleaning target article information, wherein information on another product related to the cleaning target article on which the input processing has been executed is subjected to the cleaning processing operation. Is displayed on the display unit of the client computer used by the requester, and indicates that another product related to the cleaning target item input according to the information displayed on the display unit of the client computer is purchased. Information from the client computer Information about other products related to the cleaning target product that has been subjected to the input processing (for example, if a Y-shirt is deposited, information on a tie or the like that fits the Y-shirt in design) ) Is displayed on the display unit of the client computer, and when the requester has an intention to purchase another product related to the cleaning target product, the cleaning target product input according to the information displayed on the display unit. By receiving information from the client computer indicating that other products related to the cleaning product are to be purchased, the cleaning shop introduces and sells other products related to the item to be cleaned. Other products related to the item to be cleaned (for example, if you leave a Y-shirt, They will facilitate the selection of matched tie, etc.), it is possible to increase the purchase desire of consumers, it is possible to add a new value-added to the laundry service.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram schematically showing an overall configuration of a cleaning service system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing an electrical connection of each part of a server of a cleaning company.

FIG. 3 is a block diagram illustrating an electrical connection of each unit of each client PC.

FIG. 4 is a flowchart showing a screen image displayed on a display unit of the client PC when browsing a WEB page of a server via the Internet using a browsing function from the client PC.

FIG. 5 is a flowchart showing the flow of processing in the CGI program Sc1.

FIG. 6 is a schematic diagram showing a data configuration of customer data stored in a customer data file.

FIG. 7 is a flowchart showing the flow of processing in the CGI program Sc2.

FIG. 8 is a front view showing a screen P6 which is a cleaning reception page.

FIG. 9 is a flowchart showing the flow of processing in the CGI program Sc3.

FIG. 10 is a schematic diagram illustrating a data configuration of cleaning reception information data stored in a cleaning reception information file.

FIG. 11 is a plan view showing an example of a print sample printed out.

FIG. 12 is a flowchart showing the flow of processing in the CGI program Sc4.

FIG. 13 is a schematic diagram showing a data configuration of custody product image data stored in a product image file.

FIG. 14 is a schematic diagram showing a data configuration of sales merchandise data stored in a sales merchandise data file.

FIG. 15 is a schematic diagram showing a data configuration of customer-specific sales product data stored in a customer-specific sales product file.

FIG. 16 is a flowchart showing the flow of processing in the CGI program Sc5.

FIG. 17 is a flowchart showing the flow of processing in the CGI program Sc6.

FIG. 18 is a flowchart showing the flow of processing in the CGI program Sc7.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 Client computer 3 Communication network 4,5,6,7 Information control device for a cleaning shop,
Server computer 23, 24 Storage medium 43 Display unit

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Hiroshi Horiguchi Nihonbashi F-Tower TOSHIBA TEC CORPORATION 3-21-1, Nihonbashi-Hamacho, Chuo-ku, Tokyo (72) Inventor Yoshimitsu Yamauchi 3-21 Nihonbashi-hamacho, Chuo-ku, Tokyo No. 1 Nihonbashi F Tower Toshiba Tec Co., Ltd. (72) Inventor Kazumi Kotani 570 Ohito, Oni-cho, Tata-gun, Shizuoka Pref.

Claims (8)

[Claims] 1. A cleaning shop information control apparatus for executing input processing of cleaning target article information deposited for the purpose of cleaning processing using data communication with a client computer connected through a communication network. Product introduction means for displaying, on a display unit of the client computer used by a client of the cleaning process, information on another product related to the cleaning target product on which the input process has been executed; and the client computer. Product purchase receiving means for receiving, from the client computer, information indicating purchase of another product related to the cleaning target product input according to the information displayed on the display unit. Information control device for a laundry shop. 2. The apparatus according to claim 1, further comprising a work status inquiry means for displaying the status of the cleaning process of the cleaning target product on which the input process has been executed, on the display unit of the client computer used by a client of the cleaning process. The information control device for a cleaning shop according to claim 1, wherein 3. A deposit / return location specifying means for displaying information for designating deposit location information and return location information of the cleaning target item on the display unit of the client computer used by the client of the cleaning work. And a location designation receiving unit for receiving, from the client computer, deposit location information and return location information of the cleaning target product designated according to the information displayed on the client computer. 3. The information control device for a cleaning shop according to 1 or 2. 4. A program for causing a computer to execute input processing of cleaning target item information deposited for cleaning processing using data communication with a client computer connected through a communication network. A product introduction function for causing the computer to display, on a display unit of the client computer used by a client of the cleaning process operation, information on another product related to the cleaning target product on which the input process has been executed; A product purchase receiving function of receiving, from the client computer, information indicating purchase of another product related to the cleaning target product input according to the information displayed on the display unit of the client computer. Program characterized by causing . 5. The computer according to claim 1, further comprising a work status inquiry function for displaying, on the display unit of the client computer used by a requester of the cleaning work, a status of the cleaning process of the cleaning target product on which the input process has been executed. The program according to claim 4, wherein the program is realized. 6. A deposit / return location designation function for displaying information for designating deposit location information and return location information of the cleaning target item on the display unit of the client computer used by the client of the cleaning process. And a location designation receiving function of receiving, from the client computer, the deposit location information and the return location information of the cleaning target item designated according to the information displayed on the client computer, The program according to claim 4 or 5, wherein 7. A computer-readable storage medium for storing the program according to claim 4. Description: 8. A cleaning shop that uses a data communication between a client computer and a server computer connected through a communication network to execute input processing of information on items to be deposited deposited for cleaning processing. A method for selling merchandise for a cleaning shop, wherein information on other merchandise related to the cleaning target article on which the input processing has been executed is displayed on a display unit of the client computer used by a client of the cleaning processing work. And transmitting, from the client computer to the server computer, information indicating that another product related to the cleaning target item input according to the information displayed on the display unit of the client computer is purchased. The feature of Ningu shop for merchandise sales method.