JP2002269639A - Point system and program for point system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To acquire new data which a department store or the like introducing a point system cannot acquire heretofore, and to perform analysis from all angles to utilize the analyzed data for subsequent sales promotion activity. SOLUTION: In this point system, a pint card 8 is provided with a radio tag, radio tag readers/writers (5a, 5b, to 5s) capable of communicating with the radio tag are disposed in ceilings near doorways of respective stores (A, B, to S) of the department store. Thereby, a server 2 manages communication data between the radio tag and the radio tag readers/writers (5a, 5b, to 5s) to acquire various kinds of data such as the number of store visiting times, a movement route, a residence time or the like of a customer. The various kinds of data are analyzed by a client 3 from all angles to utilize the analyzed data for the subsequent sales promotion activity.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a point system introduced in a mass merchandise store, a department store, and the like, and more particularly, to an invention which adds value to a point card used in the point system and which is useful for sales promotion activities. .

[0002]

2. Description of the Related Art At present, a number of merchandise sales facilities such as a mass merchandise store, a department store, and a shopping center, into which a point system is introduced, are increasing. This point system distributes a point card in which a specific customer code is recorded to a member (customer), scans the point card every time the member makes a purchase, identifies the member, and earns points according to the purchase amount. This is a system in which points are given to the member by accumulating (remembering / adding) with a computer, and when the number of points is equal to or more than a certain value, the member is exchanged for a gift certificate or discounted at the time of next purchase. If this point system is used, there is a merit that not only the customer has an advantage but also the store side can obtain the customer information and the purchase history data. Stores that have introduced a point system analyze customer information and purchase history data obtained from all angles and use them in subsequent sales promotion activities.

[0003]

[Problems to be solved by the present invention] However, if all stores use similar data for analysis,
It cannot differentiate itself from other stores and cannot carry out its own unique sales promotion activities.

Therefore, the present invention has been made in view of the above-mentioned circumstances, and enables department stores and the like, which have introduced a point system, to obtain new data which could not be obtained, and to analyze the data from all angles. It is intended to be used for subsequent sales promotion activities.

[0005]

According to the first aspect of the present invention,
Distribute a point card in which a specific customer code is recorded to a customer who visits a facility where the product is sold or rented, and is recorded on the point card when the customer purchases or rents a product. By reading out the customer code and accumulating points of a certain value according to the amount of the product purchase or the product lease by the customer with a computer,
In the point system for giving a privilege to the customer,
A point system, wherein a wireless tag is provided on the point card, and a wireless tag reader or writer capable of communicating with the wireless tag is installed in the facility.

Further, the invention according to claim 2 is the point system according to claim 1, wherein the wireless tag reader or writer is installed near an entrance or an exit of each store in the facility.

Further, the invention according to claim 3 is the point system according to claim 1, wherein the wireless tag reader or writer is installed in a passage in the facility.

Further, the invention according to claim 4 is the point system according to claim 1, wherein a plurality of the wireless tag readers or writers are installed in each store in the facility.

Further, the invention described in claim 5 is the first invention.
A program for a point system used in the point system according to any one of claims 1 to 4, wherein a customer recorded on a code of the wireless tag reader or writer and a wireless tag of a point card communicated with the wireless tag reader or writer. Code, a receiving function of receiving from the wireless tag reader or writer using a communication network, a clock function for determining the date and time of reception by the receiving function, and a code of the wireless tag reader or writer received by the receiving function A point system program characterized by causing a computer to execute, together with a customer code, a recording function for recording the reception date and time determined by the clock function in a management table.

[0010] Here, the "program" means an ordered sequence of instructions suitable for processing by a computer, such as a program installed on an HDD or a CD-RW of a computer, or a CD-ROM. , DVD,
Also included are those recorded on various recording media such as FDs and HDDs of computers.

Further, the invention described in claim 6 is the same as the invention in claim 5
3. The point system program according to claim 1, further comprising searching the management table based on the customer code received by the reception function, and determining whether the customer code is already recorded in the management table. When the customer code determination function and the customer code determination function determine that the customer code is not recorded in the management table, the store opening time at which the customer left the store is already recorded in the management table. A store opening time determining function for determining whether or not a store opening time has not yet been recorded by the store opening time determining function, it is determined that the customer has already entered the store, The customer code has not yet been recorded by the code determination function, or the store opening time has already been recorded by the store opening time determination function. When it is determined that there is, the customer is still program point system characterized by adding a customer visiting determining function of determining not to be the entering into the store.

[0012]

DESCRIPTION OF THE PREFERRED EMBODIMENTS [First Embodiment] A first embodiment of the present invention will be described below with reference to the drawings. Note that this embodiment is an example in which the point system 1 of the present invention is applied to a merchandise sales facility that is a department store (large-scale retail store) that sells various types of merchandise in divisions (stores).

FIG. 1 shows an overall configuration of a point system 1 according to a first embodiment. The point system 1 includes a server (computer) 2 for managing customer information and the like, and registering customer information. (Computer) 3 for performing the operations, etc., and a POS system (Point of Sale) installed in each store (A, B,..., S)
s System) Register (Cash Register) (4
a, 4b,..., 4s) and the wireless tag reader / writer (5
a, 5b,..., 5s), which are connected to a LAN (Loc).
al Area Network) and the like. In the point system 1, a point card 8 with a wireless tag described later is used.

FIG. 2 shows each of the stores (A,
B,..., S) are shown. The wireless tag reader / writers (5a, 5b,..., 5s) are respectively installed on ceilings near entrances of the stores (A, B,..., S).

FIG. 3 shows a main configuration of the server 2. The server 2 includes a CPU (C
central processing Unit) 1
1, a ROM 12 in which fixed data such as a program for controlling the CPU 11 is stored in advance, a RAM 13 for forming an area for temporarily storing various data, and control of data transmission with each unit connected through the communication line 7 Communication interface 14, HDD (Hard Disk Drive) 1 for writing and reading various data
5 and so on. And these CPU11, ROM
12, RAM 13, communication interface 14, HDD
15 etc. are bus lines 16 such as an address bus and a data bus.
Is electrically connected. Further, the HDD 15 has a data warehouse (Date Warehouse) 1.
7 have been built. The HDD 15 also records a clock function program for determining the current date and time.

In the data warehouse 17, management tables 20, 30 as shown in FIGS. 4 and 5 are stored. The management table 20 shown in FIG. 4 includes a customer code 21, personal information (name, address, telephone number, age) 2
2. It is composed of attributes of the total points 23, and customer information 24 of each customer is recorded. The management table 30 shown in FIG. 5 includes attributes of a member-registered customer's entry date 31, entry time 32, opening time 33, customer code 34, and entry store name 35. Customer movement information 36 is recorded.

FIG. 6 shows a main configuration of the client 3. This client 3 has a C
The PU 41 and a ROM (Read Onl) storing fixed data such as a program for controlling the CPU 41 in advance.
y Memory 42 and a RAM (Random Ac) that forms a display buffer for temporarily storing display data.
(Memory) 43, a communication interface 44 for controlling data transmission with each unit connected via the communication line 7, an HDD 45 for writing and reading various data, and a monitor 46 such as a CRT or LCD. . Then, these CPU 41, ROM 42, R
The AM 43, the communication interface 44, the HDD 45, the monitor 46 and the like are electrically connected by a bus line 47 such as an address bus and a data bus.

FIG. 7 shows a main configuration of the register 4. This register 4 includes a CPU 5 as a control unit main body.
1, a ROM 52 in which fixed data such as a program for controlling the CPU 51 is stored in advance, a RAM 53 forming a sales counting memory for counting and storing sales data of products registered for sale, and the like, which are connected via the communication line 7 Communication interface 5 for controlling data transmission with each part
4. A keyboard 55 for inputting the price of a product, a scanner 56 for scanning a magnetic recording unit 61 of a point card 8 described later, a printer 57 for printing receipts and journals, a monitor 58 for operators, a monitor 59 for customers
Etc. The CPU 51 and the ROM
52, RAM 53, communication interface 54, keyboard 55, scanner 56, printer 57, operator monitor 58, customer monitor 59, etc.
They are electrically connected by a bus line 60 such as a data bus. The scanner 56 is a dedicated device for reading a magnetic card, and may be a slide type in which the point card 8 is passed through a slit or an insertion type in which the point card 8 is inserted into a slot.

FIG. 8 is a configuration diagram of a main part of the point card 8 used in the point system 1. Reward card 8
Is provided with a magnetic recording unit 61 in which a customer code is recorded. As shown in FIG. 9, a wireless tag reader / writer (5a, 5b,
, 5s), a wireless tag 62 capable of reading or writing information by radio waves is built in. The customer code information is also recorded in a memory 63 of the wireless tag 62 described later.

Here, the wireless tag reader / writer (5a,
5b,..., 5s), a configuration of the wireless tag reader / writer 5a and the wireless tag 62 and a communication method between them will be described.

As shown in FIG. 9, the wireless tag reader / writer 5a receives a response signal from the transmitting section 71 for transmitting a read (write) signal and the wireless tag 62 and transmits the data to the communication line 7 side. , A control unit 73 for controlling the transmission or reception operation of the transmission unit 71 and the reception unit 72, and an antenna 74 for transmitting and receiving signals to and from the wireless tag 62.

The wireless tag 62 reads (writes) data.
A memory 62 for recording information relating to signals, a read (write) signal from the wireless tag reader / writer 5a is received, and the information in the memory 62 is transmitted to the wireless tag reader / writer 5a as a response signal, or 62
A transmitting / receiving unit 63 for recording information in the power supply, a power supply rectifying unit 65 for converting an electromagnetic wave relating to a read (write) signal from the wireless tag reader / writer 5a into energy for operating the wireless tag 62, and Loop antenna 6 for transmitting / receiving signals to / from wireless tag reader / writer 5a
6. As described above, since the wireless tag 62 operates with the energy of the radio wave from the wireless tag reader / writer 5a, a battery is not required. Also, the loop antenna 66
Is installed along the outer frame 67 of the point card 8 as shown in FIG.

With such a configuration, the wireless tag reader
The wireless tag 62 is placed in the communication area of the antenna 74 of the writer 5a.
When the wireless tag 62 enters the wireless tag 62, the information signal transmitted from the antenna 74 is received by the transmission / reception unit 64 via the loop antenna 66, and is converted into operating energy of the wireless tag 62 by the power supply rectification unit 66. The operation of 62 is started.

Here, when the information signal received by the transmitting / receiving section 64 is a read signal, the information in the memory 63 is read and transmitted as a response signal from the loop antenna 66 to the wireless tag reader / writer 5a. When the signal received by the transmission / reception unit 64 is a write signal, an information signal is written in the memory 63.

On the other hand, in the wireless tag reader / writer 5a,
When the response signal from the wireless tag 62 is received by the receiving unit 72 via the antenna 74, the information signal is extracted and
To the side.

More specifically, the wireless tag 62
An electromagnetic wave induced echo scanning method using a passive reflected wave (induced echo) peculiar to a resonance circuit of a circuit of a coil (L) and a capacitor (C) constituting an information medium is employed. As a result, when an electromagnetic wave that resonates with the unique frequency of the L / C pattern is provided from the antenna 74 of the wireless tag reader / writer 5a, the L / C pattern in the electromagnetic field of the electromagnetic wave causes a resonance phenomenon, causing the echo wave to be generated. This echo wave is transmitted by a wireless tag reader
Information (here, a customer code) can be identified by receiving the data with the antenna of the writer 5a and determining the energy. In addition, as a method of the wireless tag, there are other methods such as an electromagnetic coupling method and an optical method.

Next, various operations and processes in the point system 1 will be described.

First, a well-known method of registering a customer and adding a total point will be briefly described, and then a feature of the present invention, such as acquisition and analysis of customer movement information, will be described.

To register as a member, as shown in FIG.
The customer code and personal information are recorded in the management table 20 stored in the data warehouse 17. Member registration can be performed from each register (4a, 4b,..., 4s) or from the client 3. When the customer purchases a product at each store, a point of a fixed value corresponding to the purchase price is given and added to the attribute portion of the cumulative point 23 of the predetermined record shown in FIG. To add cumulative points,
Scanner 56 for each register (4a, 4b,..., 4s)
This is performed by scanning the magnetic recording section 61 of the point card 8 and accounting for the goods.

Next, the customer who has already registered as a member carries his / her own loyalty card 8 and sells the merchandise at the merchandise sales facility (here,
A case where the user enters the store A of the department store 8) will be described.

First, when the customer having the point card 8 enters the entrance of the store A, the customer enters the area (communication area) of the antenna 74 of the wireless tag reader / writer 5a. As a result, the wireless tag reader / writer 5a receives the response signal (here, the customer code) (x1) transmitted from the wireless tag 62 built in the point card 8, and in the control unit 73, the wireless tag reader / writer 5a of its own. A tag reading message (z1) is created by adding the received customer code (x1) to the writer code (y1) and transmitted to the server 2 via the communication line 7.

On the other hand, in the server 2, the CPU 11
The processing as shown in FIG. 10 is performed. That is, in the server 2,
The tag reading message (z1) transmitted from the wireless tag reader / writer 5a is received via the communication interface 14 (step S1). Further, the server 2 analyzes the received tag reading message (z1), and transmits the wireless tag reader / writer code (y
1) and the customer code (x1) read by the wireless tag reader / writer 5a is acquired (step S2).

Next, the server 2 searches the management table 30 based on the acquired customer code (x1) and determines whether or not the customer code (x1) has already been recorded in the management table 30 (see FIG. 4). Step S3). Here, if it has already been recorded (Yes), it is next determined whether or not the store opening time has already been recorded in the management table 30 (step S4). If the store opening time has not been recorded yet (No), it is determined that the customer has already entered the store A (step S5). Then, the tag reading message (z
The reception date and time of 1) is determined (step S6). afterwards,
The store opening time is recorded in the existing record of the management table 30 (step S7).

On the other hand, if the customer code (x1) has not been recorded yet (No) in step S3, or if the store opening time has already been recorded (Yes) in step S4, the customer is not yet registered. It is determined that the user has not entered the store A (step S8). Then, the tag reading message (z
The reception date and time of 1) is determined (step S9). afterwards,
A new record is created in the management table 30, and the customer's entry date, entry time, customer code (x1), and store name (A) are recorded (step S10). Thereafter, when the customer leaves the store A and enters the communication area of the wireless tag reader / writer 5a, the processing from step S1 is started.

It should be noted that the store name is recorded because, in the present embodiment, the wireless tag reader / writer code (y
This is because the name of the store where the customer has entered can be specified from 1).

As described above, in the present embodiment, the server 2
The customer movement information (the date of entry, the time of entry, the time of opening the store, the customer code, the name of the store) in the management table 30 of the client 3, the client 3 allows the client 3 to visit the store, the customer's travel route, and the customer's store. It is possible to analyze the stay time and the like. Thereby, in the department store 8, a store with a small number of shoppers is arranged between stores with a large number of shoppers, or a store with a large number of shoppers is collected and arranged.
This has the effect that it can be used for future sales promotion activities.

Further, if this point system 1 is used, it is possible to know that a specific customer has entered the store. Therefore, even if the entered customer does not purchase a product, the customer simply enters the store. Thus, there is an effect that the total points can be added.

Furthermore, customers are ranked A rank (customers who visit the store daily), B ranks (customers who visit the store once a week), C ranks (customers who visit the store once a month), and so on. This has the effect that special services can be provided to ranked customers.

[Second Embodiment] Subsequently, a second embodiment of the present invention will be described.
An embodiment will be described with reference to the drawings. Note that only different configurations between this embodiment and the first embodiment will be described, and the same configurations will be denoted by the same reference numerals and description thereof will be omitted.

FIG. 11 shows the overall configuration of a point system 101 according to the second embodiment. This point system 101 is similar to the point system 1 described above.
Server 2, client 3, register (4a, 4b,
..., 4s), wireless tag reader / writers (5a, 5b,
..., comprising a 5s), further, the wireless tag reader-writer installed at a plurality of locations of the passage department store 8 _{(9 1, 9} 2, ..., 9
_N ) (N is a positive number), and these are connected to each other via a communication line 7 such as a LAN. The wireless tag reader / writers (9 ₁ , 9 ₂ ,..., 9 _N ) have the same configuration as the wireless tag reader / writers (5a, 5b,. Further, also in the present embodiment, the above-mentioned point card 8 is used.

FIG. 12 is a diagram showing the installation locations of the wireless tag reader / writers (9 ₁ , 9 ₂ ,..., 9 _N ) in the department store 8. The wireless tag reader-writer _(9: 1,
9 ₂ ,..., 9 _N ) are installed on the ceiling of the aisle of the department store 8.

FIG. 13 is a configuration diagram of the management table 80 stored in the data warehouse 17 of the server 2 in the point system 101. The management table 80 shown in FIG. 13 includes attributes of a passing date 81, a passing time 82, a customer code 83, and a passing wireless tag reader / writer code 84 when a registered customer has passed an arbitrary wireless tag reader / writer. The customer movement information 85 of each customer is recorded.

Next, various operations and processes in the point system 1 will be described. Note that the member registration and the addition of the accumulated points are the same as those in the first embodiment, and a description thereof will be omitted. In the following, customers who already member registration carrying the own loyalty card 8, passes through the communication area of the wireless tag reader-writer 9 _1, further explaining a case of passing through the communication area of the wireless tag reader-writer 9 ₂ .

[0044] First, a customer with a point card 8 enters the wireless tag reader-writer 9 ₁ in the communication area, the wireless tag reader-writer 9 _1, the response transmitted from the wireless tag 62 built in the point card 8 Upon receiving the signal (customer code) (x1), the controller 73 adds the received customer code (x1) to its own reader / writer code (y1) to create a tag reading message (z1). , To the server 2 via the communication line 7.

On the other hand, in the server 2, the CPU 11
The processing as shown in FIG. 14 is performed. That is, in the server 2,
Transmitted from the wireless tag reader-writer _{9 1} (transmission) tag read Denbun (z1) is received through the communication interface 14 (step S11). Further, the server 2 analyzes the tag reading Denbun (z1) received, the sender has transmitted the tag reading Denbun (z1) the wireless tag reader-writer code and (y1), the wireless tag reader-writer 9 ₁ To obtain the customer code (x1) read (step S12).

Next, the server 2 uses the clock function program recorded in the HDD 15 to receive the date and time when the tag reading message (z1) was received (the wireless tag reader / writer 9).
_{The first} communication area is determined (passing date, passing time) (step S13). Then, the management table 80 shown in FIG.
First, a new record is created, the passing date (T1) and the passing time (t1) of the customer are recorded, and the customer code (x1) and the wireless tag reader / writer code (y1) acquired in step S12 are recorded ( Step S14).

Next, a customer with a point card 8 enters the wireless tag reader-writer _{9 2} in the communication area, the same processing as that in step S11~14 is performed, as shown in FIG. 13, passing date (T2 ), The transit time (t2), the customer code (x1), and the passed wireless tag reader / writer code (y2) are recorded.

As described above, in this embodiment, the server 2
The customer movement information (passing date, passing time, customer code, passed reader / writer code) is recorded in the management table 80 of the client, so that the client can pass the time difference (T2-T1, t2-t1) of the specific customer. ) Can be calculated to analyze the staying time in the vicinity of the wireless tag reader / writer and to analyze the customer's travel route from the passed wireless tag reader / writer code (y1, y2). Thereby, in addition to the effect of the first embodiment, since the movement route of the aisle by the customer can be grasped even if the customer does not enter the store, future sales such as decoration of a show window and the like can be performed. This has the effect that it can be used for promotion activities.

As in the present embodiment, the management table 8
0 and steps S11 to S14 may be applied to the first embodiment.

[Third Embodiment] Subsequently, the second embodiment of the present invention will be described.
An embodiment will be described with reference to the drawings. Note that only different configurations between this embodiment and the first embodiment will be described, and the same configurations will be denoted by the same reference numerals and description thereof will be omitted.

FIG. 15 shows the overall configuration of a point system 111 according to the third embodiment. This point system 111 is similar to the point system 1 described above.
Server 2, client 3, register (4a, 4b,
, 4s), wireless tag reader / writers (5a, 5b,
, 5s), and furthermore, each store (A, B,
, S), wireless tag reader / writers (5a ₁ , 5a ₂ ,..., 5a _N ; 5b ₁ , 5b ₂ ,
_{..., 5b N; ...; 5s} 1, 5s 2, ..., 5s N) (N is provided with a positive number) are connected these mutually communicable manner via a communication line 7 such as a LAN. Further, the wireless tag reader-writer _{(5a 1, 5a 2, ...} , 5a N; 5b 1, 5b 2,
_{..., 5b N; ...; 5s} 1, 5s 2, ..., 5s N) is the wireless tag reader-writer (5a, 5b, ..., 5s ) and have the same configuration, only the location is increased. Further, also in the present embodiment, the above-mentioned point card 8 is used.

FIG. 16 shows a radio in the store A of the department store 8.
Tag reader / writer (5a₁, 5a ₂, ..., 5a_N)of
It is a figure showing an installation place. This wireless tag reader / writer
(5a₁, 5a₂, ..., 5a_N) On the ceiling of store A
is set up.

In this embodiment, as shown in FIG. 17, a management table 90 having the same configuration as that of the management table 80 of the second embodiment is stored in the data warehouse 17, and Since the same processing as in steps S11 to S14 is performed, the description thereof will be omitted.

As described above, in the present embodiment, the first
In addition to the effects of the embodiment, furthermore, it is possible to grasp the travel route of the customer in each store and the staying time in the vicinity of a specific product shelf. This has the effect of being useful for

In the present invention, the following modified examples can be considered.

That is, the register (4a, 4b,
, 4c), the server 2 may be accessed to search for the customer who has entered the store (for example, store A). As a result, it is possible to give greetings tailored to each customer, such as “Mr. XX, welcome for the first time in a week,” from the store A to the customer who has entered the store A. . Also, conversely,
The server 2 may access the register 4a of each store to notify who has entered the store A.

Furthermore, in the above-described embodiment, the case of selling a product has been described. However, the present invention is also applied to a case of renting (renting) a product.

In each of the above embodiments, the magnetic card is used as the point card 8, but the present invention is not limited to this, and an IC card may be used. In this case, the scanner 56 needs to be changed to a dedicated device for reading an IC card.

Furthermore, in each of the above embodiments, only the case where the reader function (read function) is executed by the wireless tag reader / writer has been described. 63 may be changed. For example, when the membership registration needs to be renewed every year, the record information in the memory 63 can be changed only by the customer entering the store, so that the trouble of writing the name and the like on the renewal document is omitted. be able to.

[0060]

As described above, according to the present invention, according to the first aspect of the present invention, a wireless tag is provided on a point card and a wireless tag reader or writer capable of communicating with the wireless tag is sold. Or, by installing it in a facility for renting goods, you can obtain various data such as the number of visits to the customer, the travel route, the length of stay, etc., so that this data can be analyzed from all angles and used for subsequent sales promotion activities This has the effect.

[Brief description of the drawings]

FIG. 1 is an overall configuration diagram of a point system 1 according to a first embodiment of the present invention.

FIG. 2 is a layout diagram of each store in a department store 8 into which the point system 1 according to the first embodiment of the present invention has been introduced.

FIG. 3 is a main part configuration diagram of a server 2 of the point system 1 according to the first embodiment of the present invention.

FIG. 4 is a configuration diagram of a management table 20 stored in the data warehouse 17 of the server 2 of the point system 1 according to the first embodiment of the present invention.

FIG. 5 is a configuration diagram of a management table 30 stored in the data warehouse 17 of the server 2 of the point system 1 according to the first embodiment of the present invention.

FIG. 6 is a main part configuration diagram of a client 3 of the point system 1 according to the first embodiment of the present invention.

FIG. 7 is a main part configuration diagram of a register 4 of the point system 1 according to the first embodiment of the present invention.

FIG. 8 is a main part configuration diagram of a reward card 8 used in the reward system 1 according to the first embodiment of the present invention.

FIG. 9 is a block diagram of a wireless tag reader / writer 5a and a wireless tag 62 of the point card 8 used in the point system 1 according to the first embodiment of the present invention.

FIG. 10 is a processing flowchart showing various processing contents in the server 2 of the point system 1 according to the first embodiment of the present invention.

FIG. 11 is an overall configuration diagram of a point system 101 according to a second embodiment of the present invention.

FIG. 12 is a layout diagram of each store in a department store 8 in which the point system 101 according to the second embodiment of the present invention is introduced.

FIG. 13 is a configuration diagram of a management table 80 stored in the data warehouse 17 of the server 2 of the point system 101 according to the second embodiment of the present invention.

FIG. 14 is a processing flowchart showing various processing contents in the server 2 of the point system 101 according to the second embodiment of the present invention or the point system 111 according to the third embodiment.

FIG. 15 is an overall configuration diagram of a point system 111 according to a third embodiment of the present invention.

FIG. 16 is a layout diagram in a store A in a department store 8 into which the point system 111 according to the third embodiment of the present invention is introduced.

FIG. 17 is a configuration diagram of a management table 90 stored in the data warehouse 17 of the server 2 of the point system 111 according to the third embodiment of the present invention.

[Explanation of symbols]

 1 point system 2 server 3 client 4 (4a, 4b, ..., 4s) register 5 (5a, 5b, ..., 5s) wireless tag reader / writer 7 communication line 8 point card

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06K 17/00 G06K 17/00 LR 19/00 G07G 1/14 19/07 G06K 19/00 Q G07G 1 / 14 NF term (reference) 3E042 BA17 CC01 CC02 CD04 CD07 CD08 EA01 5B035 BB09 BC00 CA23 5B058 CA15 CA23 CA31 YA01 YA20

Claims (6)

[Claims] 1. A point card in which a specific customer code is recorded is distributed to a customer who comes to a facility where a product is sold or rented, and the point card is used when the customer purchases or rents a product. In the point system which reads out the customer code recorded in the computer and accumulates a fixed number of points according to the amount of the product purchase or the product lease by the customer by a computer, the privilege is given to the customer. A point system, wherein a wireless tag is provided and a wireless tag reader or writer capable of communicating with the wireless tag is installed in the facility. 2. The point system according to claim 1, wherein the wireless tag reader or writer is installed near an entrance or an exit of each store in the facility. 3. The point system according to claim 1, wherein the wireless tag reader or writer is installed in a passage in the facility. 4. The point system according to claim 1, wherein a plurality of the wireless tag readers or writers are installed in each store in the facility. 5. A program for a point system used in the point system according to claim 1, wherein a code of the wireless tag reader or writer and a point card which communicates with the wireless tag reader or writer. A receiving function of receiving a customer code recorded on a wireless tag from the wireless tag reader or writer using a communication network; a clock function for determining the date and time of reception by the receiving function; and a receiving function of the receiving function. A recording function for recording the reception date and time determined by the clock function in a management table together with the code of the wireless tag reader or writer and the customer code, and a program for a point system. 6. The point system program according to claim 5, further comprising: searching the management table based on the customer code received by the receiving function.
A customer code determination function for determining whether or not a customer code is already recorded in the management table; and when the customer code determination function determines that the customer code is not recorded in the management table,
A store opening time determining function for determining whether or not the store opening time when the customer has left the store is already recorded in the management table; and when the store opening time determining function determines that the store opening time has not yet been recorded. It is determined that the customer has already entered the store and that the customer code has not yet been recorded by the customer code determination function, or that the store opening time has already been recorded by the store opening time determination function. And a customer entry determination function for determining that the customer has not yet entered the store when the customer has entered the store.