JP2002092110A - Home delivery business system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To steadily develop demand to be generated by delivery of a cargo and to lead it to actual demand by inducing sale of deliverable merchandise, at the same as the delivery of the requested cargo. SOLUTION: A distribution acceptance server 3 receives transportation request information from a requester via communication equipment 5 and the Internet 1, issues instruction to a distribution management server 4, the distribution management server 4 investigates proposals on scheduled date and time of delivery and merchandise which can be delivered in the case of the delivery, transmits the investigated proposals and merchandise to communication equipment 6 or a cellular telephone of a receiver of the cargo, proposes a scheduled date and the time of delivery and induces the sale of merchandise. The distribution acceptance server 3 accepts an order from the receiver of the cargo, so that the distribution management server 4 instructs that the requested cargo 21 and the ordered merchandise 22 be delivered at the same time.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a home delivery business.

[0002]

2. Description of the Related Art Conventionally, in a home delivery business, when a package is collected and delivered, only the requested package is collected and delivered.

[0003] When a consignee receives a package, a demand for goods related to the package arises. For example, when receiving fresh fish as luggage and eating the fresh fish, the consignee may want to drink local sake from the same locality as the fresh fish. In this case, there is a demand for a product called local sake in connection with fresh fish.

[0004] However, according to the conventional technology, the demand of goods related to the delivered package cannot be linked to the business of the home delivery company. If the customer wants the goods associated with the package delivered, they will make the purchase,
And sometimes delivery is requested, but it is not necessary that the delivery be made to the courier company that delivered the package. Further, as in the above-mentioned example, even if the customer wants to drink local sake in the same locality as the fresh fish, he may think that he cannot order the local sake and wait for the time to receive the delivery. in this way,
If not available at the same time as the luggage, the demand for related products will decline and often give up.

As described above, the demand may be generated by the delivery of the package, but the business opportunity for the demand has been lost by the conventional technology.

[0006]

SUMMARY OF THE INVENTION It is an object of the present invention to solve the above-mentioned problems and to steadily dig up the demand caused by the delivery of packages and to link it to actual demand.

[0007]

In order to solve the above problems, a home delivery business system of the present invention exchanges collection / delivery information with a communication device via a communication network, a communication device of a consignee, and the communication network. And a distribution management server means, a distribution management server means, and a distribution management terminal means. The distribution management server means plans and manages the collection of packages from the client's home to the base, the distribution between the bases, and the delivery from the base to the consignee's home. The logistics management server has a product logistics database that grasps whether or not the handled product can be shipped based on information from a physical distribution management terminal installed at the sales source of each handled product. Upon receiving the transportation request information, the distribution management server examines a plan from collection of the requested package to distribution between the bases and delivery to the consignee. Then, referring to the merchandise distribution database,
Review the candidate products to be provided to the consignee, and find a shipping location in an area where the requested package can be shipped to reach the nearest consignee by the scheduled date and time of arrival at the consignee's nearest base. Yes, products to be solicited for sale are determined from products that can be shipped. Then, the data of the product that can be delivered at the same time as the scheduled delivery date and time is transmitted to the collection and delivery reception server means. The collection / delivery reception server means creates a proposal which introduces a scheduled delivery date and time and a product which can be delivered at the time of delivery, and sends the proposal to the communication device of the consignee to make a proposal. The consignee can order the proposed product using the consignee's communication device that received the proposal.

[0008]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention according to claim 1 of the present invention comprises a communication network means, a communication device of a consignee, and a collection / delivery reception server means for exchanging collection / delivery information with the communication device via the communication network means. A home delivery business system comprising: a logistics management server means for planning and managing luggage collection at a base, distribution between bases, and delivery from the base; and logistics management terminal means. When the transportation request information including the information and the information on the package is received by the collection and delivery reception server means, the collection and delivery reception server means instructs the distribution management server means to consider a delivery schedule, and the distribution management server means , Based on the requester address and destination address of the transportation request information, consider the plan of logistics of the requested package between the bases and delivery to the consignee,
Then, by calculating backward from the scheduled date and time when the package requested arrives at the base closest to the consignee, an area where shipment can be made to reach the consignee's nearest base at the scheduled date and time is determined. Referring to the database, determine a product to be solicited for sale, and transmit the product to the collection and delivery reception server means, wherein the collection and delivery reception server means provides a proposed delivery date and time and a proposal introducing a product that can be delivered at the time of delivery. The home delivery business system is characterized in that the home delivery business system creates and transmits to the communication device of the consignee, and informs the consignee of the delivery schedule and solicits merchandise sales.

According to the present invention, the consignee can receive the desired product at the same time as the delivery of the package, and for the home delivery business, it stimulates the demand for the product and obtains business opportunities for the sale and delivery of the product. be able to.

According to a second aspect of the present invention, in the first aspect, the distribution management server means refers to the commodity distribution database, determines a commodity to be solicited, and sends it to the collection / delivery reception server means. The collection and delivery reception server means prepares a proposed collection date and time and a proposal introducing products that can be delivered at the scheduled collection date and time, sends it to the client's communication device, and notifies the client of the collection schedule This is a home delivery business system characterized by soliciting product sales.

According to the present invention, the requester can receive the desired product at the same time as the collection of the package, and the home delivery business can have the requester input the transport request information. Demand for products is also urged to customers, and business opportunities for product sales and delivery can be obtained, and there is an additional service to deliver products at the time of product sales and pickup, so that customers can transport luggage It becomes easier to be selected as a business request destination.

According to a third aspect of the present invention, in the first or second aspect of the present invention, the solicitation is performed by information accompanying the delivery of the package, such as destination information of the requester and the consignee, and item information of the package. The logistics management server means is provided with a goods distribution database means for determining the goods to be performed.

[0013] According to the present invention, the home delivery company can solicit sales of goods tailored to the client, the consignee, and the package, further stimulate the demand for the goods, and perform the business of the sales and the delivery business of the goods. You get the opportunity.

According to a fourth aspect of the present invention, there is provided a home delivery business system according to the first or second aspect, further comprising a sales management database means, wherein the sales management database means delivers to a customer. The home delivery business system is characterized by accumulating information on goods and sender information, and determining the merchandise to be solicited for sale by referring to the information accumulated in the sales management database means.

[0015] According to the present invention, the home delivery company can utilize the information obtained by delivering the package, further stimulate the demand for the product, and obtain business opportunities for the sale and delivery of the product. .

According to a fifth aspect of the present invention, in the first and second aspects of the present invention, the logistics management server means is adapted to collect and deliver the other package in consideration of another package collection / delivery plan. We will also consider a scheduled delivery / delivery schedule that is later than the normal schedule for collection and delivery in the vehicle operation plan. The proposal is made by combining the proposed date and time proposal and the sales invitation.

According to the present invention, the home delivery company can guide the customer to a more efficient collection / delivery scheduled date and time for the home delivery company that collects and delivers the package according to the operation plan according to the other package in combination with the sale of the product. it can.

According to the invention described in claim 6 of the present invention, the logistics management server means that a product that can be delivered to a customer at a date and time other than the scheduled date and time of collection or delivery of the package is also a product for soliciting sales. A home delivery business system according to claim 1 or 2.

According to the present invention, the home delivery business can stimulate the demand for products more widely, and it becomes easier to receive orders.

According to a seventh aspect of the present invention, in the first or second aspect, a portable information terminal having a position detecting function and a wireless communication function is provided.

According to the present invention, the business operator can also invite a product loaded on the collection / delivery vehicle to sell based on the location information of the collection / delivery person.

An embodiment of the present invention will be described below in detail with reference to FIGS.

(Embodiment 1) FIG. 1 is a block diagram showing a configuration of an information processing apparatus according to Embodiment 1 of the present invention.

As shown in FIG. 1, the home delivery system includes:
Internet 1, communication line 2, mobile phone network 11
A collection and delivery reception server 3, a logistics management server 4, a requester's communication device 5, a consignee's communication device 6, a consignee's mobile phone 12, which is a communication device, a logistics management terminal 7, Terminal 8, distribution management terminal 9, distribution management terminal 10
It is composed of The communication device 5 of the client is the client home 1
5 The receiver's mobile phone 12 has an e-mail transmission / reception function and a browser function. The receiver's mobile phone 12 is at hand of the receiver, and the receiver's communication device 6 is at the receiver's home 16. The logistics management terminal 7 and the logistics management terminal 8 are located at the base 17 of the home delivery company nearest to the client's house and the consignee's house.
And the base 18. The physical distribution management terminal 9 and the physical distribution management terminal 10 are installed at the merchandise distributor 19 and the merchandise distributor 20, respectively.

FIG. 2 is a diagram showing the structure of a transportation slip and its format according to the first embodiment of the present invention.

As shown in FIG. 2, the transportation slip and its format include a unique slip number, the address, name, contact telephone number, fax number, and e-mail address of the requester, the address of the consignee, It has columns for name, contact telephone number, FAX number, and e-mail address, and columns for a collection base code, a delivery base code, and a simultaneous delivery baggage slip number that are filled in and used by the home delivery company.

FIG. 3 is a diagram showing a configuration of the product distribution database of the distribution management server according to the first embodiment of the present invention.

The merchandise distribution database stores merchandise classifications, places of origin, merchandise names, availability of shipping, shipping locations, sellers, and physical distribution management terminal addresses. The shipping availability status of each product is transmitted from the physical distribution management terminal of each product distributor to the physical distribution management server 4 and updated each time the status changes.

FIG. 4 shows an example in which the pickup and delivery reception server according to the first embodiment of the present invention receives and displays a document transmitted to the mail address of the consignee on mobile phone 12.

As shown in FIG. 4, the document includes a scheduled delivery date and product guide document 40, a product detail guide page 41, an order page 42, an order reception completion page 43, and a delivery date and time designation page 44. These documents and pages are created in a hypertext description language. The guide document 40 includes a delivery date / time approval button 45 and a delivery date / time designation page 4.
4, a link 47 to the product detail guide page 41, and a link 48 to the order page 42.
The product detail guide page 41 has a link 48 to an order page 42, the order page 42 has a product selection button 49 and an order button 50, and the delivery date and time designation page 44 has a delivery date and time entry field. 51 and a delivery date / time reply transmission button 52.

FIG. 5 is a diagram showing a configuration of a transportation slip of a product and its format according to the first embodiment of the present invention.

As shown in FIG. 5, the shipping slip of the product and its format include a unique slip number, an address, a name, a contact telephone number, a FAX number, and an e-mail address of a sender.
It has columns for the address, name, contact telephone number, fax number, and e-mail address of the consignee, and columns for a collection base code, a delivery base code, and a simultaneous delivery package slip number.

Hereinafter, the mechanism of the home delivery business system according to the present embodiment will be described.

In the transportation slip, the address, name, and contact telephone number of the requester, and the address, name, and contact telephone number of the consignee are information necessary for carrying the transportation. The type of the package and the FAX number or e-mail address of the consignee are used to guide the sales solicitation of the product.

The requester communicates with the client's communication device 5
Accesses the pickup / delivery server 3 and sends the requester information such as the requester's address, name, telephone number, fax number and e-mail address in the form of the transportation slip, and the address, name, telephone number, fax number, Destination information such as a mail address and the name and type of the requested package 13 are input and transmitted. The collection / delivery reception server 3 receives the transportation request information and instructs the distribution management server 4 to consider a delivery schedule. The distribution management server 4 plans the collection of the package 13 from the client's home 15 to the base 17, the distribution from the base 17 to the base 18, and the arrival date and time of the package 13 at the base 18. Then, FIG.
By referring to the commodity distribution database shown in (1), a commodity that can be transported from the shipping source to the base 18 is searched for by the date and time when the package 13 arrives at the base 18. The data of the product that can be delivered at the same time as the scheduled delivery date and time is transmitted to the collection and delivery reception server 3.

For example, if it is determined from the data example of the merchandise distribution database shown in FIG. 3 that the merchandise 14 of the merchandise distributor 19 can be delivered, the merchandise 14 is proposed to the consignee. In the case of a shipping place that is too late to be delivered or in a state where shipping is not possible, it is not selected as a proposed product. In this example, the merchandise seller 20 is not selected because it cannot be shipped.

The collection / delivery reception server 3 creates a guide document 40 based on the data from the physical distribution management server 4 and sends it to the mail address of the consignee via the Internet 1 to inform the consignee of a proposed delivery date / time and solicitation of merchandise sales. Do.

The consignee replies to the guidance document received by the consignee's communication device. The display on the communication device of the consignee is the display example shown in FIG. 4 when the e-mail address is the e-mail address of the mobile phone 12 of the consignee. The consignee
The guide document 40 received by the communication device 6 of the consignee is read. When the delivery date / time approval button 45 is selected, the fact is returned to the collection / delivery reception server 3. I am interested in the product that was invited,
When the link 47 or the link 48 is selected, the collection / delivery reception server 3 is accessed, and the linked page is displayed. When a product is selected with the product selection button 49 and the order button 50 is selected, an order is placed, and the collection / delivery reception server 3 displays an order reception completion page 43.

When the consignee specifies and sends a later delivery date and time on the delivery date and time designation page 44, the pickup / delivery reception server 3 instructs the distribution management server 4 to reconsider the proposed product, and based on the result, The page 41 of the detailed information of the updated product is displayed.

When the consignee wants to reply with the communication device 6 located at the consignee's home, the consignee accesses the collection / delivery reception server 3 using the communication device 6 of the consignee, and inputs the address of the consignee.
When the name and the slip number of the package 13 are input, the pickup / delivery reception server 3 transmits the same contents as those in FIG. 4 to the communication device 6 of the consignee, and the communication device 6 of the consignee answers the delivery schedule and orders the goods. It is possible to do.

When the consignee sends a reply to the proposed delivery date and time by the deadline and orders the purchase of the invited product,
The collection / delivery reception server 3 receives the order and notifies the distribution management server 4, and the distribution management server 4 instructs the distribution management terminal of the merchandise seller to ship the product. For example, product 1
4 is ordered, the distribution management terminal 9 is sent to the merchandise seller 19.
To instruct the shipment of the product 14. At this time, the delivery slip data of the goods shown in FIG. 5 in which the consignee is the destination, the merchandise distributor 19 is the sender, and the slip number of the package 13 described in the simultaneous delivery parcel slip number is also transmitted to the distribution management terminal 9. The merchandise seller 19 outputs the transport slip data from the distribution management terminal 9 to a transport slip, and pastes the data onto the product 14 for shipment.

The distribution management server 4 sends an instruction to the distribution management terminal 7 of the base 17 to collect the luggage 13 and transport it to the base 18. The luggage 13 is collected at the base 17 and transported to the base 18. Logistics management server 4
Sends an instruction to the logistics management terminal of each base at the base 17 or the base 18 to add the transportation slip number of the product 14 to the simultaneous delivery luggage slip number field of the transportation slip of the luggage 13, and The transportation slip number of the product 14 is added as the simultaneous delivery baggage slip number.

The distribution management server 4 instructs the consignee to deliver the parcel 13 and the goods 14 to the nearest home delivery company base 18 at the scheduled delivery date and time.

According to this configuration, the consignee can receive the desired product at the same time as the delivery of the package. For the home delivery company, it stimulates the demand for the product and obtains business opportunities for the sale and delivery of the product. be able to. In addition, the slip number of the simultaneous delivery luggage is described in the transportation slip of the luggage 13 and the commodity 14, and the luggage 13 and the commodity 14 can be reliably delivered.

In the first embodiment, the product provided by the home delivery company is configured as being in stock at the product seller, but may be one of the bases of the home delivery company.

Although the communication network is configured using the Internet and a portable telephone network, a subscriber telephone network, a cable television network, a dedicated line, a communication network using radio waves, or a combination thereof may be used. .

The communication device of the consignee is configured such that a portable telephone is at hand of the consignee and a personal computer is at the consignee's house. However, the communication device may be a personal computer, an Internet terminal, a mobile phone, a portable information terminal. May be.

Although the requester inputs and transmits the transportation request information using the communication device of the requester, the caller may receive a call from the requester and the business operator may input the information to the collection / delivery reception server. Alternatively, the business operator may enter the information into the logistics management server by looking at what the client has filled in the transportation slip and pasted on the package. If the client uses the client's communication device to enter and send the transportation request information, the goods can be solicited to the consignee before the package is collected, so the goods that require more delivery days are also sold Can be solicited.

Although the collection / delivery reception server and the distribution management server are configured as separate servers, they may be combined into one server.

(Embodiment 2) FIG. 6 is a block diagram showing a configuration of an information processing apparatus according to Embodiment 2 of the present invention.

As shown in FIG. 6, the home delivery business system includes:
Internet 21, communication line 22, collection / delivery reception server 23, distribution management server 24, requester communication device 25, consignee communication device 26, distribution management terminal 27
, A distribution management terminal 28, a distribution management terminal 29, and a distribution communication network 30. The communication device 25 of the client is installed in the client home 35. The receiver's communication device 26 is installed at the receiver's home 36. The distribution management terminal 27 and the distribution management terminal 28 are installed at the base 37 and the base 38 of the home delivery company nearest to the client's house and the consignee's house. The distribution management terminal 29 is installed at the merchandise seller 39.

The requester accesses the pickup / delivery reception server via the Internet 21 by the requester's communication device 25 and writes the requester's address, name, telephone number, fax number, mail address, etc. in the form of a transportation slip. Information and
Address information such as the address, name, telephone number, fax number, mail address, etc. of the consignee who is the destination, and the package 3 requested
Enter the product name and type of 3 and send. The collection / delivery reception server 23 receives the transportation request information, instructs the distribution management server 24 to consider the collection schedule, and the distribution management server 24 examines the scheduled collection date and time and the products that can be delivered at the time of collection, and collects and delivers. Send it to the reception server 23. The collection / delivery reception server 23 creates a proposal that introduces a scheduled delivery date and time and a product that can be delivered at the time of delivery, and creates an Internet 21
To the communication device 25 of the requester via the client, and proposes a scheduled collection date and time and solicits the merchandise to the client.

The requester responds to the proposed collection date and time and the product sales invitation received by the requester's communication device 25. When the client approves the proposed collection date and time and orders the purchase of the solicited product 32, the collection / delivery reception server 23
Accepts this and notifies the logistics management server 24, which instructs the logistics management terminal 29 of the merchandise seller 39 to ship the merchandise 32 and sends it to the base 37 of the parcel delivery company closest to the consignee home. It instructs the client to collect the package 33 and deliver the product 32 at the scheduled collection date and time.

According to this configuration, the requester can receive the desired product at the same time as the collection of the package, and the home delivery business can have the requester input the transportation request information. Demand for products is also urged to customers, and business opportunities for product sales and delivery can be obtained, and there is an additional service to deliver products at the time of product sales and pickup, so that customers can transport luggage It becomes easier to be selected as a business request destination.

(Embodiment 3) Embodiment 3 of the present invention will be described with reference to FIGS.

As shown in FIG. 6, the home delivery business system includes:
Internet 21, communication line 22, collection / delivery reception server 23, distribution management server 24, requester communication device 25, consignee communication device 26, distribution management terminal 27
, A physical distribution management terminal 28 and a physical distribution management terminal 29. The communication device 25 of the client is installed in the client home 35. The communication device 26 of the consignee is a consignee home 36
It is installed in. Distribution management terminal 27 and distribution management terminal 2
Numeral 8 is installed at the base 37 and the base 38 of the home delivery company closest to the client's house and the consignee's house. The distribution management terminal 29 is installed at the merchandise seller 39.

FIG. 7 is a diagram showing a configuration of a product distribution database of the distribution management server according to the third embodiment of the present invention.

The merchandise logistics database stores merchandise classifications, places of origin, merchandise names, availability of shipping, shipping locations, sales sources, and physical distribution management terminal addresses. The shipping availability status of each product is transmitted from the physical distribution management terminal of each product distributor to the physical distribution management server 24 and updated each time the status changes.

Hereinafter, the mechanism of the home delivery business system according to the present embodiment will be described.

The requester transmits the requester information such as the address, name, and mail address of the requester, and the address, name, e-mail address, etc. of the consignee, which is the destination information of the package 33 to be requested for transportation. And send it. The collection / delivery reception server 23 receives the transportation request information and instructs the distribution management server 24 to consider a collection / delivery schedule. Logistics management server 2
4 is the condition that the package 33 can be transported to the base 38 in time for the scheduled date and time of reaching the base 38;
Under the condition that the product can be shipped at present and the condition based on the analysis of the information accompanying the package delivery such as the information of the client and the consignee and the item information of the package, the product to be solicited for sale is determined and transmitted to the collection and delivery reception server 23. . The collection / delivery reception server 23 creates a proposal that introduces a proposed collection date and time and a product that can be delivered at the time of collection or a proposal that introduces a planned delivery date and time and a product that can be delivered at the time of delivery, The information is transmitted to the communication device 25 of the requester or the communication device 26 of the consignee via the Internet 21, and a proposal of a scheduled collection date and a solicitation for product sales are made to the requester, and a proposed delivery date and a proposal and a product sales invitation are provided to the consignee. I do.

The conditions of the distribution management server 24 based on the analysis of the information accompanying the delivery of the package, such as the information of the client and the consignee, and the item information of the package, are performed as follows. (A) If the name of the client or consignee is a legal entity,
Invite sales of office supplies and, if you are an individual, solicit food and household goods. (B) According to the item information of the package requested to be transported, solicitation for sale of a product related to the package is performed. As shown in FIG. 7A, as for the relation between the package and the merchandise, the related merchandise that generates demand for the classification of the parcel is held as know-how. (C) If the luggage is food, the demand for food in the same production area is high, and solicit sales of related products in the same production area.

According to this configuration, the home delivery business solicits goods based on analysis of information accompanying the parcel delivery such as destination information of the requester and the consignee, and information on the items of the parcel, so that the demand for the goods can be improved. , And it is easier to get orders. Clients and consignees can be invited to sell products that meet their needs. In addition, since the analysis is performed by analyzing the information attached to the package at present, the configuration cost is lower than that of a system that requires a storage unit for data such as data purchased in the past by the customer.

(Embodiment 4) Embodiment 4 of the present invention will be described with reference to FIG.

As shown in FIG. 8, the home delivery business system includes:
Internet 61, communication line 62, collection / delivery reception server 63, distribution management server 64, requester communication device 65, consignee communication device 66, distribution management terminal 67
, A distribution management terminal 68, a distribution management terminal 69, and a sales management database 71. The communication device 65 of the client is installed in the client home 75. The communication device 66 of the consignee is installed in the consignee home 76. The physical distribution management terminal 67 and the physical distribution management terminal 68 are installed at the base 77 and the base 78 of the home delivery company nearest to the client's house and the consignee's house. The distribution management terminal 69 is installed at the merchandise seller 79.

The requester inputs the requester information such as the address, name, and mail address of the requester, and the address, name, mail address, and the like of the consignee, which is the destination information of the package 73 requested to be transported, into the communication device 65. ,Send. The collection and delivery reception server 63 receives the transportation request information and instructs the distribution management server 64 to consider a delivery schedule.

The distribution management server 64 refers to the sales management database 71 for the requester and the consignee, examines a candidate for a product to be solicited, examines a product that can be delivered at the time of collection and delivery, and solicits a sale. The merchandise is determined and transmitted to the collection / delivery reception server 63. The pickup / delivery reception server 63 creates a proposal that introduces a proposed collection date and time and a product that can be delivered at the time of collection or a proposal that introduces a planned delivery date and time and a product that can be delivered at the time of delivery. Via the Internet 61 to the communication device 65 of the requester or the communication device 66 of the consignee, and proposes a scheduled collection date / time and solicitation of product sales to the requester; and proposes a scheduled delivery date / time and the product to the consignee. Invite sales.

The sales management database 71 stores the information of the requester and the consignee obtained from the distribution management server 64 and the package information. The distribution management server 64 refers to the sales management database 71 and creates a merchandise sales solicitation plan. For example, if you were able to solicit sales before and received an order, solicit the products you previously ordered, and if the consignee often receives agricultural products, make a sales solicitation with the agricultural products as products. .

According to this configuration, the home delivery company utilizes the information obtained by delivering the package and solicits the sales of the product based on the analysis of the past shipping and receiving package type information of the requester and the consignee. Therefore, the demand for products is further stimulated, and it becomes easier to obtain orders. Clients and consignees can be invited to sell products that meet their needs.

(Embodiment 5) Embodiment 5 of the present invention will be described with reference to FIG.

As shown in FIG. 6, the home delivery business system includes:
Internet 21, communication line 22, collection / delivery reception server 23, distribution management server 24, requester communication device 25, consignee communication device 26, distribution management terminal 27
, A distribution management terminal 28, a distribution management terminal 29, and a distribution communication network 30. The communication device 25 of the client is installed in the client home 35. The receiver's communication device 26 is installed at the receiver's home 36. The distribution management terminal 27 and the distribution management terminal 28 are installed at a base 37 and a base 38 of a home delivery company closest to the client's house and the consignee's house. The distribution management terminal 29 is installed at the merchandise seller 39.

The requester sends the requester information such as the address, name, and e-mail address of the requester, the destination information such as the address, name, and e-mail address of the consignee, and the name and type of the package 33 to be requested for transportation. Is input to the communication device 25 and transmitted. The collection / delivery reception server 23 receives the transportation request information, and instructs the distribution management server 24 to examine the delivery schedule. The distribution management server 24 drafts a delivery plan for normal distribution. The distribution management server 24 also makes a delivery plan that is later than the usual schedule for collecting and delivering vehicles in accordance with the delivery plan to the consignee and the operation plan of the collection and delivery vehicle according to other packages in the same area, and transmits the draft to the collection and delivery reception server 23. Collection and delivery reception server 23
Makes a proposal that combines a normal delivery date and time plan, a delivery date and time plan that is more efficient for a home delivery company, and product delivery. For example, in a normal delivery date and time plan, a proposal is made to offer the customer an advantage of waiting more than the normal delivery schedule, such as providing the goods only for delivery of the luggage on the next day and providing the goods free of charge.

According to this configuration, the home delivery company can guide the customer to a more efficient collection / delivery scheduled date and time for the home delivery company that collects and distributes the package according to the operation plan according to the other luggage in combination with the sale of the product. it can.

(Sixth Embodiment) A sixth embodiment of the present invention will be described with reference to FIGS.

As shown in FIG. 1, the home delivery business system includes:
Internet 1, communication line 2, mobile phone network 11
A collection and delivery reception server 3, a logistics management server 4, a requester's communication device 5, a consignee's communication device 6, a consignee's mobile phone 12, which is a communication device, a logistics management terminal 7, Terminal 8, distribution management terminal 9, distribution management terminal 10
It is composed of The communication device 5 of the client is the client home 1
5 The receiver's mobile phone 12 has an e-mail transmission / reception function and a browser function. The receiver's mobile phone 12 is at hand of the receiver, and the receiver's communication device 6 is at the receiver's home 16. The logistics management terminal 7 and the logistics management terminal 8 are located at the base 17 of the home delivery company nearest to the client's house and the consignee's house.
And the base 18. The physical distribution management terminal 9 and the physical distribution management terminal 10 are installed at the merchandise distributor 19 and the merchandise distributor 20, respectively.

Hereinafter, a mechanism of the home delivery business system according to the present embodiment will be described.

The collection / delivery reception server 3 receives the transportation request information and instructs the distribution management server 4 to consider a delivery schedule.
The distribution management server 4 plans the distribution of the package 13 to the base 18 from the collection of the package 13 to the base 17, and plans the arrival date and time of the package 13 to the base 18. Next, the merchandise distribution database shown in FIG. 3 is searched to search for goods that can be transported from the shipping source to the base 18 by the arrival date and time of the package 13 at the base 18 or the next day. Then, the scheduled delivery date and time and the data of the product are transmitted to the collection / delivery reception server 3.

The collection / delivery reception server 3 creates a guide using the data from the physical distribution management server 4, transmits the guide to the mail address of the consignee via the Internet 1, and proposes a scheduled delivery date / time and solicits merchandise to the consignee. .

The consignee replies to the guidance document received by the consignee's communication device.

According to this configuration, a solicitation of a product that can be delivered to a customer at a date and time other than the scheduled date and time of collection of the package or the scheduled delivery date and time is also performed. It becomes easier to receive orders.

Embodiment 7 Embodiment 7 of the present invention will be described with reference to FIG.

As shown in FIG. 9, the home delivery business system includes:
Internet 81, communication line 82, collection / delivery reception server 83, distribution management server 84, communication device 85 of the requester, communication device 86 of the consignee, and distribution management terminal 87
, A distribution management terminal 88, a portable information terminal 89, a pickup and delivery vehicle 90, and a mobile phone network 91. The communication device 85 of the client is installed in the client home 95. The receiver's communication device 86 is at hand of the receiver. The physical distribution management terminal 87 and the physical distribution management terminal 88 are installed at the base 97 and the base 98 of the home delivery company nearest to the client's house and the consignee's house. The portable information terminal 89 has a position detecting function and a wireless communication function, and is carried by a collection / delivery person.

The requester sets the requester information such as the address, name, and mail address of the requester, the destination information such as the address, name, and mail address of the consignee, and the name and type of the package 93 to be requested for transportation. The data is input to the communication device 85 and transmitted. The collection / delivery reception server 83 receives the transportation request information, instructs the distribution management server 84 to examine the delivery schedule, and the distribution management server 84 examines the scheduled delivery date and time and the products that can be delivered at the time of delivery. Send it to the reception server 83. The collection / delivery reception server 83 creates a proposed delivery date and time and a proposal introducing products that can be delivered at the time of delivery, and the communication device 8 carried by the consignee via the mobile phone network 91.
6 to the consignee, and proposes the scheduled delivery date and time and solicits the merchandise. The product sales solicitation is performed including the product of the product 94 loaded on the collection and delivery vehicle 90.

The consignee uses the consignee's communication device 86 to reply to the consignee's communication device 86 for the proposed date and time of delivery of the package 93 and the solicitation for merchandise received by the consignee's communication device 86. When the consignee orders the purchase of the product 94, the pickup / delivery receiving server 83 receives the order and notifies the distribution management server 84. The distribution management server 84 delivers the product 94 to the portable information terminal 89 to the consignee home 96. To instruct.

According to this configuration, in addition to the delivery of the requested luggage, the home delivery company can simultaneously sell and deliver the goods loaded on the pickup / delivery vehicle, and the consignee can load the goods on the pickup / delivery vehicle. The merchandise can be ordered until just before the consignor arrives at the address of the consignee, and can be received with the package received from the client.

[0085]

As described in detail above, according to the present invention,
The courier company can reliably dig up the demand generated by the delivery of the package and link it to actual demand.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a home delivery business system according to Embodiments 1 and 6 of the present invention.

FIG. 2 is a diagram showing a configuration of a transportation slip of a package and a format thereof according to the first embodiment of the present invention;

FIG. 3 is a diagram showing a configuration of a product distribution database of a distribution management server according to Embodiments 1 and 6 of the present invention.

FIG. 4 is a diagram showing a document transmitted to a consignee by the pickup and delivery reception server according to the first embodiment of the present invention.

FIG. 5 is a diagram showing a configuration of a transportation slip of a product and a format thereof according to the first embodiment of the present invention;

FIG. 6 is a block diagram showing a configuration of an information processing apparatus according to Embodiments 2, 3, and 5 of the present invention;

FIG. 7 is a diagram showing a configuration of a product distribution database of a distribution management server according to Embodiment 3 of the present invention.

FIG. 8 is a block diagram showing a configuration of an information processing apparatus according to Embodiment 4 of the present invention.

FIG. 9 is a block diagram showing a configuration of an information processing apparatus according to Embodiment 7 of the present invention.

[Explanation of symbols]

1, 21, 61, 81 Internet 2, 22, 62, 82 Communication line 3, 23, 63, 83 Collection / delivery reception server 4, 24, 64, 84 Distribution management server 5, 25, 65, 85 Communication device 6, 26, 66, 86 Communication device 7, 27, 67, 87 Physical distribution management terminal 8, 28, 68, 88 Physical distribution management terminal 9, 29, 69 Physical distribution management terminal 10 Physical distribution management terminal 11, 91 Mobile telephone network 12 Mobile telephone 13, 33, 73, 93 Baggage from the client 14, 34, 74 Commodities ordered by the consignee 15, 35, 75, 95 Client's home 16, 36, 76, 96 Consignee's home 17, 37, 77, 97 To the client Location of the nearest courier company 18, 38, 78, 98 Location of the courier company closest to the consignee 19, 39, 79 Merchandise distributor 20 Merchandise distributor 30 Logistics communication network 3 , 72 Products ordered by the client 40 Guide document 41 Product detail guide page 42 Order page 43 Order acceptance completion page 44 Delivery date and time designation page 45 Delivery date and time approval button 46 Link to delivery date and time designation page 44 47 Product detail guidance Link to page 41 48 Link to order page 42 49 Product selection button 50 Order button 51 Delivery date / time input field 52 Delivery date / time reply transmission button 71 Sales management database 89 Mobile information terminal 90 Collection / delivery vehicle 94 Product loaded on collection / delivery vehicle

Claims (7)

[Claims] 1. A communication network means, a communication device of a consignee, a collection / delivery reception server means for exchanging collection / delivery information with the communication device via the communication network means, a collection of a package at a base, a logistics between bases, and a base. Is a logistics management server means for planning and managing deliveries from a company, and a logistics management terminal means, wherein the transport request information comprising requester information, destination information, and information on packages is collected and delivered. When received by the reception server means, the pickup / delivery reception server means instructs the distribution management server means to consider a delivery schedule, and the distribution management server means
Considering and determining the scheduled delivery date and time and the products that can be delivered at the time of delivery, transmitting to the collection and delivery reception server means,
The collection and delivery reception server means creates a proposed delivery date and time and a proposal introducing a product that can be delivered at the time of delivery, transmits the proposal to the communication device of the consignee via the communication network means, and transmits the proposal to the consignee. A home delivery business system characterized by proposing a scheduled delivery date and soliciting product sales. 2. When the transportation request information including requester information, destination information, and information on package is received from the communication device of the requester by the collection / delivery reception server means, the collection / delivery reception server means receives the transportation request information. And instructing the logistics management server means to consider a collection schedule. The logistics management server means examines and decides a proposed collection date and time and a product that can be delivered at the time of collection, and transmits it to the collection / delivery reception server means. Then, the collection and delivery reception server means creates a proposed collection date and time and a proposal introducing products that can be delivered at the time of collection, transmits the proposal to the communication device of the requester via the communication network means, and sends the request to the requester. 2. The home delivery business system according to claim 1, wherein a communication device of the client is added as a component, wherein the communication device of the requester performs a proposal of a collection schedule and solicitation of product sales. 3. A distribution management server means for determining a product to be solicited for sale by analyzing information accompanying the delivery of a package, such as destination information of a requester and a consignee, and item information of a package. The home delivery business system according to claim 2. 4. A sales management database means for storing information of a requester and a consignee, and information on the type of package sent and received, and a product to be solicited for sale is determined with reference to the information stored in the sales management database means. The home delivery business system according to claim 1 or 2, further comprising a distribution management server means for performing the distribution. 5. The distribution management server means examines the scheduled delivery / delivery schedule of the requested package in consideration of the collection / delivery plan of the other package, and adjusts the scheduled delivery / delivery schedule of the requested schedule and the other package. 3. The home delivery business system according to claim 1 or 2, wherein a proposal is made by combining a scheduled delivery date and time plan that is later than a normal schedule to collect and deliver in the operation plan of the collection and delivery vehicle and solicitation for sale of goods. 6. The home delivery system according to claim 1, wherein the physical distribution management server means also determines, as a product to be solicited for sale, a product which can be delivered to the customer at a date and time other than the scheduled date and time of collection or delivery of the package. Business system. 7. The home delivery business system according to claim 1, wherein a portable information terminal having a position detecting function and a wireless communication function is carried by a collection and delivery person.