EP2862055A4 - SYSTEM AND METHOD FOR SERVICE ASSET MANAGEMENT - Google Patents

SYSTEM AND METHOD FOR SERVICE ASSET MANAGEMENT

Info

Publication number
EP2862055A4
EP2862055A4 EP13739536.4A EP13739536A EP2862055A4 EP 2862055 A4 EP2862055 A4 EP 2862055A4 EP 13739536 A EP13739536 A EP 13739536A EP 2862055 A4 EP2862055 A4 EP 2862055A4
Authority
EP
European Patent Office
Prior art keywords
management system
asset management
service asset
service
management
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP13739536.4A
Other languages
German (de)
English (en)
French (fr)
Other versions
EP2862055A2 (en
Inventor
Greg Olsen
Chellah Thirunavukkarasu
Ricardo Craft
Ganesh Bell
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Concentrix SREV Inc
Original Assignee
ServiceSource International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US13/841,681 external-priority patent/US9646066B2/en
Priority claimed from US13/895,294 external-priority patent/US20130339088A1/en
Priority claimed from US13/895,302 external-priority patent/US9652776B2/en
Priority claimed from US13/895,276 external-priority patent/US20140156343A1/en
Application filed by ServiceSource International Inc filed Critical ServiceSource International Inc
Publication of EP2862055A2 publication Critical patent/EP2862055A2/en
Publication of EP2862055A4 publication Critical patent/EP2862055A4/en
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Finance (AREA)
  • Marketing (AREA)
  • Accounting & Taxation (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Game Theory and Decision Science (AREA)
  • Human Resources & Organizations (AREA)
  • Educational Administration (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Stored Programmes (AREA)
EP13739536.4A 2012-06-18 2013-06-18 SYSTEM AND METHOD FOR SERVICE ASSET MANAGEMENT Ceased EP2862055A4 (en)

Applications Claiming Priority (10)

Application Number Priority Date Filing Date Title
US201261661299P 2012-06-18 2012-06-18
US13/841,681 US9646066B2 (en) 2012-06-18 2013-03-15 Asset data model for recurring revenue asset management
US13/842,398 US10078677B2 (en) 2012-06-18 2013-03-15 Inbound and outbound data handling for recurring revenue asset management
US13/844,306 US20140122176A1 (en) 2012-06-18 2013-03-15 Predictive model of recurring revenue opportunities
US13/842,035 US10430435B2 (en) 2012-06-18 2013-03-15 Provenance tracking and quality analysis for revenue asset management data
US13/844,002 US20140122240A1 (en) 2012-06-18 2013-03-15 Recurring revenue asset sales opportunity generation
US13/895,294 US20130339088A1 (en) 2012-06-18 2013-05-15 Recurring revenue management benchmarking
US13/895,302 US9652776B2 (en) 2012-06-18 2013-05-15 Visual representations of recurring revenue management system data and predictions
US13/895,276 US20140156343A1 (en) 2012-06-18 2013-05-15 Multi-tier channel partner management for recurring revenue sales
PCT/US2013/046439 WO2013192245A2 (en) 2012-06-18 2013-06-18 Service asset management system and method

Publications (2)

Publication Number Publication Date
EP2862055A2 EP2862055A2 (en) 2015-04-22
EP2862055A4 true EP2862055A4 (en) 2016-01-06

Family

ID=52388439

Family Applications (2)

Application Number Title Priority Date Filing Date
EP13739536.4A Ceased EP2862055A4 (en) 2012-06-18 2013-06-18 SYSTEM AND METHOD FOR SERVICE ASSET MANAGEMENT
EP13740397.8A Withdrawn EP2862138A4 (en) 2012-06-18 2013-06-18 CALIBRATION AND ONLINE COMPARATIVE ANALYSIS FOR RECURRENT CIRCULATING ASSETS

Family Applications After (1)

Application Number Title Priority Date Filing Date
EP13740397.8A Withdrawn EP2862138A4 (en) 2012-06-18 2013-06-18 CALIBRATION AND ONLINE COMPARATIVE ANALYSIS FOR RECURRENT CIRCULATING ASSETS

Country Status (5)

Country Link
EP (2) EP2862055A4 (enExample)
JP (2) JP6301326B2 (enExample)
AU (2) AU2013277315A1 (enExample)
CA (2) CA2877288A1 (enExample)
WO (2) WO2013192245A2 (enExample)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11501175B2 (en) 2016-02-08 2022-11-15 Micro Focus Llc Generating recommended inputs
US11195203B2 (en) 2020-02-04 2021-12-07 The Rocket Science Group Llc Predicting outcomes via marketing asset analytics
US11645595B2 (en) * 2020-12-15 2023-05-09 International Business Machines Corporation Predictive capacity optimizer
US11386265B2 (en) 2020-12-15 2022-07-12 International Business Machines Corporation Facilitating information technology solution templates
US20220327634A1 (en) * 2021-04-01 2022-10-13 Intuit Inc. Generating relevant attribute data for benchmark comparison

Family Cites Families (23)

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Publication number Priority date Publication date Assignee Title
JPH06119309A (ja) * 1992-10-02 1994-04-28 Intetsuku:Kk 購入見込み度合予測方法及び顧客管理システム
JPH0944331A (ja) * 1995-08-03 1997-02-14 Matsushita Electric Ind Co Ltd 情報処理装置
JP2852907B2 (ja) * 1996-10-02 1999-02-03 株式会社エヌエムシイ 財務監査システム
US7730172B1 (en) * 1999-05-24 2010-06-01 Computer Associates Think, Inc. Method and apparatus for reactive and deliberative service level management (SLM)
EP1285381A1 (en) * 2000-05-22 2003-02-26 Adaytum Software, Inc. Revenue forecasting and sales force management using statistical analysis
AU2001291248B2 (en) * 2000-09-28 2006-08-31 Oracle International Corporation Enterprise web mining system and method
US7464097B2 (en) * 2002-08-16 2008-12-09 Sap Ag Managing data integrity using a filter condition
JP2004086269A (ja) * 2002-08-23 2004-03-18 Mitsubishi Trust & Banking Corp 財務情報システム
US7797182B2 (en) * 2002-12-31 2010-09-14 Siebel Systems, Inc. Method and apparatus for improved forecasting using multiple sources
US20040172374A1 (en) * 2003-02-28 2004-09-02 Forman George Henry Predictive data mining process analysis and tool
US7437326B2 (en) * 2003-06-02 2008-10-14 Fmr Corp. Securities trading simulation
JP2005071191A (ja) * 2003-08-26 2005-03-17 Nec Corp ユーザサポートシステム、方法、サーバ、コンピュータで実行するプログラム
US20050096950A1 (en) * 2003-10-29 2005-05-05 Caplan Scott M. Method and apparatus for creating and evaluating strategies
US20050108043A1 (en) * 2003-11-17 2005-05-19 Davidson William A. System and method for creating, managing, evaluating, optimizing, business partnership standards and knowledge
US7702718B2 (en) * 2004-03-30 2010-04-20 Cisco Technology, Inc. Providing enterprise information
US8620719B2 (en) * 2004-08-16 2013-12-31 Accordo Group International Limited Method, system and software for managing software license annuities
US20060238919A1 (en) * 2005-04-20 2006-10-26 The Boeing Company Adaptive data cleaning
CA2613701C (en) * 2005-06-28 2016-04-12 Alexander Rockel Revenue management system and method
JP4690133B2 (ja) * 2005-07-19 2011-06-01 富士通株式会社 保険営業支援方法、プログラム及び装置
US8311888B2 (en) * 2005-09-14 2012-11-13 Jumptap, Inc. Revenue models associated with syndication of a behavioral profile using a monetization platform
US7506001B2 (en) * 2006-11-01 2009-03-17 I3Solutions Enterprise proposal management system
US8266168B2 (en) * 2008-04-24 2012-09-11 Lexisnexis Risk & Information Analytics Group Inc. Database systems and methods for linking records and entity representations with sufficiently high confidence
US8176083B2 (en) * 2008-12-18 2012-05-08 Sap Ag Generic data object mapping agent

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
No further relevant documents disclosed *

Also Published As

Publication number Publication date
WO2013192245A2 (en) 2013-12-27
WO2013192245A3 (en) 2014-04-03
EP2862138A2 (en) 2015-04-22
AU2013277315A1 (en) 2015-01-22
AU2013277314A1 (en) 2015-01-22
EP2862138A4 (en) 2016-02-24
JP6301326B2 (ja) 2018-03-28
CA2877288A1 (en) 2013-12-27
JP2015524130A (ja) 2015-08-20
JP2015524129A (ja) 2015-08-20
WO2013192246A2 (en) 2013-12-27
EP2862055A2 (en) 2015-04-22
CA2877291A1 (en) 2013-12-27
WO2013192246A3 (en) 2014-08-07

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