EP1714240A1 - Systeme et procede d'analyse automatisee des risques et/ou d'optimisation automatisee de la duree de service d'installations techniques - Google Patents

Systeme et procede d'analyse automatisee des risques et/ou d'optimisation automatisee de la duree de service d'installations techniques

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Publication number
EP1714240A1
EP1714240A1 EP04804704A EP04804704A EP1714240A1 EP 1714240 A1 EP1714240 A1 EP 1714240A1 EP 04804704 A EP04804704 A EP 04804704A EP 04804704 A EP04804704 A EP 04804704A EP 1714240 A1 EP1714240 A1 EP 1714240A1
Authority
EP
European Patent Office
Prior art keywords
risk
investment
optimization
elements
technical
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP04804704A
Other languages
German (de)
English (en)
Inventor
Yvan Pannatier
Andreas Maechler
Tobias Muster
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Swiss Re AG
Original Assignee
Swiss Reinsurance Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Swiss Reinsurance Co Ltd filed Critical Swiss Reinsurance Co Ltd
Priority to EP04804704A priority Critical patent/EP1714240A1/fr
Publication of EP1714240A1 publication Critical patent/EP1714240A1/fr
Ceased legal-status Critical Current

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06316Sequencing of tasks or work
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0635Risk analysis of enterprise or organisation activities
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06395Quality analysis or management

Definitions

  • the invention relates to a device and method for automated, automated optimization of the operating time of technical systems and / or risk management and / or determination of technical systems, system data being recorded by means of a recording module of an optimization system and investment risks being optimized by means of an evaluation module of the optimization system based on the system data Be 10.
  • the invention relates in particular to an automated and / or computer-aided device and / or a corresponding method for risk management of portfolios of securities and / or insurance policies etc. in connection with technical systems.
  • the operating time of technical systems is of great economic importance.
  • the failure of a plant or parts of the plant means a loss of production and, on the other hand, this risk ties up production resources.
  • an increasing number of risk factors play an important role in view of a possible business interruption.
  • Use, for example of computer technology or highly sensitive technical system components makes it difficult on the one hand to evaluate and on the other hand to optimize the operating time of the technical system.
  • an automated, simple and rational system and method is to be proposed, which also reliably assesses complex technical systems. Based on this assessment, an automated risk management of the technical system and an optimization of the protective devices and operating time in relation to other technical systems should be possible.
  • Another object of the invention is to enable automated, transparent and user-friendly risk management of a portfolio of securities based on technical systems. This risk management should be able to adapt dynamically and automatically to changing conditions.
  • the device and / or the computer-aided system include a recording module for recording system data and an analysis module for analyzing the system data and / or Optimizing the operating time of the system comprises that the acquisition module comprises at least one measuring device and / or sensor decentrally connected to the device via a network with corresponding interfaces for determining one or more system-specific quality factors, the measuring device and / or sensor being assigned to a specific technical system that the optimization device comprises a first database with predefined risk elements, wherein a risk element and / or a risk potential of the technical system can be quantified by means of a risk element, that the optimization device comprises a second database with predefined protective elements, wherein a protective device and / or a possibility of protecting technical systems can be quantified by means of a protective element, that of the technical system at least one risk element and / or at least one protective element is stored in an associated manner, with a
  • Design variant has among other things the advantage that technical systems can be automatically optimized and / or monitored and compared. This concerns both a possible operating time as well as safety and / or risks of operating the system.
  • the systems can also be optimized with regard to other factors by comparing them. These include e.g. Risk minimization / investment requirement in relation to insurance policies, share prices, etc.
  • the comparison can be made automatically based on current operating data, which is in no way possible with other devices and systems of the prior art.
  • the system and method also has the advantage that it is always up-to-date, automated management of securities and / or insurance policy portfolios, etc., including data that is not based solely on companies' balance sheet and stock exchange data. In particular, short-term changes in the management and / or management of companies are automatically taken into account.
  • At least two types of investment risk are generated and stored in a memory module of the optimization system, the types of investment risk each comprising at least one risk element and / or a protective element and each technical installation can be assigned to an investment risk type, and a reference value is generated for each investment risk type, the installation data being used to standardize the different technical installations based on the reference value of the assigned investment risk type using a standardization module.
  • the investment risk types can preferably be generated in such a way that a technical installation can always be clearly assigned to an investment risk type.
  • This embodiment variant has the advantage, among other things, that different technical systems can be compared with one another in a standardized manner. On the one hand, this allows an improved and up-to-date assessment of the technical systems among themselves. Portfolios can also be balanced based on the current status of the investments with regard to their risk.
  • the investment risk types and / or the assigned reference values are generated dynamically.
  • This variant has the advantage that the investment risk types and / or the assigned reference values can be kept as current as possible, which allows a quick reaction to short-term changes. This is achieved in particular without generating additional work, time and / or costs.
  • the investment risk types and / or the assigned reference values are generated dynamically.
  • Linking generates and stores a two-dimensional matrix table in which a first dimension is assigned to the level of protection of a technical system and a second dimension is assigned to the level of risk of a technical system, for automated risk management and / or automated optimization of the operating time of the technical system, the sum of the products of the protective elements with assigned weighting factors and quality factors of the technical system in accordance with the first dimension and the sum of the products of the risk elements with assigned weighting factors and quality factors of the technical system will be entered in accordance with the second dimension, and the at least one risk analysis value and / or system optimization value determined based on the location of the entry in the matrix table.
  • the matrix table in predefined sectors can be divided, one sector corresponding to at least one definable risk analysis value and / or investment optimization value.
  • This embodiment variant has the advantage, among other things, that it allows simple and quick assessment or evaluation of the technical system. This procedure also makes it easier to evaluate changes made in terms of their effectiveness compared to other technical systems.
  • the matrix table for determining the risk analysis values and / or system optimization values for a technical system is standardized using an investment risk-specific standardization factor.
  • the investment risk-specific standardization factor can be generated dynamically based on available investment data from technical systems of the corresponding investment risk type.
  • This variant has the advantage that technical systems can be compared with each other regardless of their type of investment risk. For example, also security portfolios and / or insurance policy portfolios etc. can be optimized or minimized with regard to their investment risk and / or return of invest.
  • the scale of the first and / or second dimension of the matrix table can be selected linearly. This variant has the advantage that dependencies can be easily recorded and displayed.
  • the scale of the first and / or second dimension of the matrix table can be selected non-linearly.
  • This variant has the advantage that even complex non-linear dependencies can be easily recorded and displayed. This simplifies the assessment of the technical systems or portfolios. This also simplifies and speeds up a possible optimization of the technical system or the portfolio.
  • the risk analysis values and / or system optimization values for possible combinations and weightings of the protective elements and / or are determined using an extrapolation module Risk elements are generated automatically and stored so that they can be accessed by a user.
  • This embodiment variant has the advantage, among other things, that local and / or global optimizations can be carried out automatically using the extrapolation module. In particular, such optimizations can be supplemented by one or more neural network units of the extrapolation module.
  • each investment risk type is assigned a group risk factor by means of an evaluation module, the group risk factor comprising the total risk of all technical systems of an investment risk type.
  • the group risk factor is generated dynamically by means of an evaluation module.
  • the group risk factor can e.g. generated based on system data. This can be generated once or periodically, for example.
  • This variant has the advantage that the group risk factor can be kept as current as possible, which allows a quick reaction to short-term changes. This is achieved in particular without generating additional work, time and / or costs.
  • the acquisition module is arranged in a decentrally accessible manner via a network.
  • This variant has the advantage that the system and / or the method can be offered by corresponding service providers and / or service providers, without any technical system being able to encompass the entire system. This has among other things the advantages that costs and / or time expenditure can be optimized or reduced.
  • groups of protective elements are formed by means of an evaluation module with one or more protective elements as knock-out protective elements, so-called red flags a knock-out protection element determines the behavior of the whole if a given limit value of the knock-out protection element is reached.
  • the present invention also relates to a device and a computer-aided system for carrying out this method. Furthermore, it is not limited to the system and method mentioned, but also relates to a computer program product for implementing the method according to the invention and a corresponding portfolio management system.
  • FIG. 1 shows a block diagram which schematically illustrates the architecture of a system according to the invention for automated risk management and / or automated optimization of the operating time of technical systems.
  • Figure 2 schematically illustrates the architecture of part of the
  • an investment risk type RA comprises one or more risk elements REj and / or one or more protective elements SEj and a weighting factor GRi or GSj and a quality factor QRj or QSj are assigned to each REj and SEj.
  • FIG. 3 shows a diagram which schematically shows the functioning of the matrix table, in which a first dimension is assigned to the level of protection of a technical system 20, 21 and a second dimension is assigned to the level of risk of a technical system 20, 21.
  • FIG. 4 also shows a diagram which schematically shows the functioning of the matrix table, protective devices and investment risk of different investments being arranged around a reference value, for example, for portfolio management in order to minimize the risk of the portfolio.
  • Figure 1 schematically illustrates an architecture that can be used to implement the invention.
  • system data 201, 202, 211, 212 are recorded for automated risk management and / or automated optimization of the operating time of technical systems 20, 21 by means of a recording module 11 of an optimization system 10.
  • the investment data 201, 202, 211, 212 will be optimized by means of an evaluation module 12 of the optimization system 10 based on the investment data 201, 202, 211, 212 investment risks.
  • Detection module 11 and evaluation module 12 can be designed, for example, by hardware and / or software by suitable means.
  • the optimization system 10 generates a list 141 with risk elements 1410, 1411, 1412 and stores it in a first database 14.
  • a risk element and / or a hazard potential of technical systems 20, 21 can be quantified by means of a risk element 1410, 1411, 1412.
  • Danger characteristics and / or hazard potential of technical systems 20, 21 include, for example, fire risk, proximity to water, danger of earthquakes, wear and tear or wear, etc. etc.
  • risk learners can also be recorded based on corresponding groups. Examples of this would include nautical risks such as the immediate or indirect vicinity of the technical system, earthquakes, floods, drought, hurricanes, etc., construction-related risks such as building construction, arrangement of the technical systems in the buildings, electrical and / or sanitary installations etc., process risks such as heat dependence (Fire etc.), process risks, sensitivity to smoke or other contaminants, age of the system.
  • the optimization system 10 generates a list 151 with protective elements 1510, 1511, 1512 and stores it in a second database 15.
  • a protective device and / or a possibility of protecting technical systems 20, 21 can be quantified by means of a protective element 1510, 1511, 1512.
  • Under protection options and / or Protective devices include fire alarms, the number of available fire extinguishers, water sprinkler systems for fighting fires, distance to the nearest fire brigade, but also invested in maintenance, corporate culture and care, etc. etc.
  • the protective elements can also be recorded in groups, such as prevention measures such as water supply, accessibility and accessibility by fire brigade, fire detection devices, fire extinguishing devices etc., or administrative measures such as maintenance of the system, frequency of inspections, training of employees, applied risk management etc.
  • the technical system 20 is at least one risk element 1410,
  • a system-specific weighting factor G20 ⁇ , G20 2 , G21 ⁇ , G21 2 is determined by means of the optimization system 10.
  • the weighting factor G20 ⁇ , G20 2 , G211, G21 2 comprises the relative weighting ratio of the risk elements 1410, 1411, 1412 and / or protective elements 1510, 1511, 1512 to one another.
  • a system-specific quality factor Q20 ⁇ , Q20 2 , Q211, Q21 is generated for each risk element 1410, 1411, 1412 and protective element 1510, 1511, 1512 via corresponding interfaces by the detection module 11 2 determined.
  • the measuring devices and / or detection devices 111, 112, 113, 114 can be connected unidirectionally and / or bidirectionally directly or via a network to the detection module 11.
  • the measuring devices and / or detection devices 111, 112, 113, 114 can be corresponding sensors and / or
  • Input elements in particular manual input elements, such as keyboard, mouse pad, etc. include.
  • the network can be, for example, a GSM or a UMTS network, or a satellite-based mobile radio network, and / or one or more Fixed networks, for example the publicly switched telephone network, the worldwide Internet or a suitable LAN (Local Area Network) or WAN (Wide Area Network). In particular, it also includes ISDN and XDSL connections.
  • the quality factor Q20 ⁇ , Q20 2, Q21 ⁇ , Q21 2 comprises the system-specific expression of a risk element 1410 1411, 1412 or protective element 1510, 1511, 1512 based on the measured system data 201, 202, 211, 212.
  • the evaluation module 12 determines based on the Sum of the products of the risk elements 1410, 1411, 1412 with assigned weighting factors G20 ⁇ , G20 2 , G21 ⁇ , G21 2 and quality factors Q20 ⁇ , Q20 2 , Q21 ⁇ , Q21 2 linked to the sum of the products of the protection elements 1510, 1511, 1512 with assigned weighting factors G20 ⁇ , G20 2 , G21 ⁇ , G21 2 and quality factors Q20 ⁇ , Q20 2 , Q21 1 , Q21 2 at least one risk analysis value for automated risk management and / or system optimization value for automated optimization of at least one protective device or minimization of a hazard potential of the technical system.
  • the optimization system can generate at least two types of investment risk 170, 171 and store it in a memory module 17 of the optimization system 10.
  • the investment risk types 170, 171 each comprise at least one risk element 1410, 1411, 1412 and / or a protective element 1510, 1511, 1512, each technical system 20, 21 being assignable to an investment risk type 170, 171.
  • FIG. 2 schematically illustrates an investment risk type RA which comprises one or more risk elements REj and / or one or more protective elements SEj and a weighting factor GRj or GSj and a quality factor QRi or QSj are stored in association with each REj and SEj.
  • a reference value is generated for each investment risk type 170, 171 and the investment data 201, 202, 211, 212 different technical systems 20, 21 are standardized based on the reference value of the assigned investment risk type 170, 171 by means of a standardization module 18.
  • the investment risk types 170, 171 and / or the assigned reference values can, for example, be generated dynamically. This means that the different types of investment risk can be standardized at any time based on current values, since the most up-to-date data on the technical systems 20, 21 are available at all times with the acquisition modules 11.
  • the at least one risk analysis value and / or the at least one investment optimization value are determined based on the location of the entry in the matrix table.
  • the matrix table can, for example, be divided into predefinable sectors (FIGS. 3/4), one sector corresponding to at least one definable risk analysis value and / or investment optimization value.
  • the matrix table can be standardized, for example, to determine the risk analysis values and / or system optimization values for a technical system 20, 21 by means of a standardization factor that is specific to the investment risk.
  • the investment risk-specific standardization factor can be generated dynamically based on available investment data from technical installations 20, 21 of the corresponding investment risk type 170, 171.
  • the dynamic generation enables, for example, the matrix table to be updated at any time, which means that even fine changes in the corporate culture and / or management of the technical systems 20, 21 can also be taken into account.
  • the scale of the first and / or second dimension of the matrix table can, for example, be linear or cannot be selected linearly. This means that complex nonlinear processes as well as simple linear dependencies can be taken into account depending on the type of industrial risk.
  • it can make sense to choose the matrix table of all measured industrial types identically.
  • Using the matrix table it is easily possible for a user, for example, to optimize a technical system 20, 21 with regard to its protective elements and / or risk elements and / or to adapt it to a general standard. The latter can be important, for example, in the automatic determination of insurance premiums.
  • the user can use the matrix table in the case of risk management for portfolios of securities to easily balance and / or adjust his portfolio, for example with regard to investment risk.
  • FIG. 4 shows such a balanced and / or adjusted distribution, with FIG. 3 showing an unbalanced distribution within the matrix table.
  • the risk analysis values and / or system optimization values for possible combinations and weightings of the protective elements 1510, 1511, 1512 and / or risk elements 1410, 1411, 1412 can be automatically generated, for example by means of an extrapolation module 19, and stored for a user to access.
  • extrapolation module 19 for example, the protective elements and / or risk elements can be optimized automatically by the extrapolation module 19 searching for a corresponding local or global extremum and indicating it to the user.
  • further factors and / or boundary conditions can also be taken into account by the extrapolation module 19, such as time factors and / or financial aspects, such as the investment requirement, in order to achieve such an optimization of the technical system 20, 21.
  • each investment risk type 170, 171 can be assigned a group risk factor using evaluation module 12, the group risk factor comprising the total risk of all technical systems of an investment risk type 170, 171.
  • the group risk factor can be generated dynamically by means of evaluation module 12. This can be achieved based on the system data of the acquisition modules 11 and / or other current data, such as, for example, Internet queries or queries of networked status databases of the technical systems 20, 21. It is important to point out that the acquisition module 11 can of course be arranged centrally and / or decentrally via a network 50 in the optimization system 10.
  • the system 10 can also be offered as a network service, ie, for example, as an Internet service from a service provider and / or provider for operators of technical systems 20, 21.
  • the communication network 50 can be, for example, a GSM or a UMTS network, or a satellite-based mobile radio network, and / or one or more fixed networks, for example the publicly switched telephone network, the worldwide Internet or a suitable LAN (Local Area Network) or WAN (Wide Area) Network) include. In particular, it also includes ISDN and XDSL connections. Corresponding queries can also be made by a user, for example, by means of a communication terminal via the network 50.
  • Data such as texts, graphics, images, maps, animations, moving images, video, quick-time, sound recordings, programs (software), program-accompanying data and hyperlinks or references to multimedia data can be used for communication.
  • multimedia data can include, for example, MPx (MP3) or MPEGx (MPEG4 or 7) standards as defined by the Moving Picture Experts Group.
  • the multimedia data can include data in HTML (HyperText Markup Language), HDML (Handheld Device Markup Language), WMD (Wireless Markup Language), VRML (Virtual Reality Modeling Language) or XML (Extensible Markup Language) format.
  • the user's communication terminal can be, for example, a PC (personal computer), TV, PDA (personal digital assistant) or a mobile radio device (in particular, for example, in combination with a broadcast receiver).
  • a PC personal computer
  • TV personal digital assistant
  • PDA personal digital assistant
  • mobile radio device in particular, for example, in combination with a broadcast receiver.
  • a knock-out protection element determines and / or dominates the behavior or the influence of the entire group with regard to the evaluation of the optimization system 10, if a given one Limit of the knock-out protective element has been reached.
  • the availability of fire-fighting water and the distance to the nearest local fire department can be defined as protective elements for a special technical system 20, 21. If, on the other hand, there is no fire extinguishing water, this factor also directly influences the functioning of the protective element "fire brigade". Such dependencies can also be taken into account, for example, by means of knock-out protection elements.

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Abstract

L'invention concerne un dispositif (10) ainsi qu'un procédé d'optimisation automatisée de la durée de service d'installations techniques (20, 21, ...) et/ou de détermination automatisée des risques d'installations techniques (20, 21, ...). Selon l'invention, des données relatives aux installations sont saisies au moyen d'un module de saisie (11) du dispositif d'optimisation (10) et des risques concernant ces installations sont optimisés au moyen d'un module d'exploitation (12) du dispositif d'optimisation (10), sur la base des données (201, 202, ...; 211, 212, ...) concernant les installations. Au moyen d'éléments de risques (1410, 1411, 1412) et/ou d'éléments de protection (1510, 1511, 1512) correspondants, sont définies au moins une valeur d'analyse de risque utilisée pour la gestion automatisée des risques et/ou une valeur d'optimisation d'installation servant à l'optimisation automatisée d'au moins un dispositif de protection ou à la minimisation automatisée d'un potentiel de danger pour l'installation technique concernée.
EP04804704A 2004-02-03 2004-12-07 Systeme et procede d'analyse automatisee des risques et/ou d'optimisation automatisee de la duree de service d'installations techniques Ceased EP1714240A1 (fr)

Priority Applications (1)

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EP04804704A EP1714240A1 (fr) 2004-02-03 2004-12-07 Systeme et procede d'analyse automatisee des risques et/ou d'optimisation automatisee de la duree de service d'installations techniques

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Application Number Priority Date Filing Date Title
EP2004050075 2004-02-03
EP04804704A EP1714240A1 (fr) 2004-02-03 2004-12-07 Systeme et procede d'analyse automatisee des risques et/ou d'optimisation automatisee de la duree de service d'installations techniques
PCT/EP2004/053305 WO2005076170A1 (fr) 2004-02-03 2004-12-07 Systeme et procede d'analyse automatisee des risques et/ou d'optimisation automatisee de la duree de service d'installations techniques

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EP1714240A1 true EP1714240A1 (fr) 2006-10-25

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