EP1114550A1 - Appel sequentiel avec priorite donnee au numero de telephone ayant pu etre atteint avec succes en dernier - Google Patents

Appel sequentiel avec priorite donnee au numero de telephone ayant pu etre atteint avec succes en dernier

Info

Publication number
EP1114550A1
EP1114550A1 EP99923382A EP99923382A EP1114550A1 EP 1114550 A1 EP1114550 A1 EP 1114550A1 EP 99923382 A EP99923382 A EP 99923382A EP 99923382 A EP99923382 A EP 99923382A EP 1114550 A1 EP1114550 A1 EP 1114550A1
Authority
EP
European Patent Office
Prior art keywords
called party
telephone number
stored
telecommunication
called
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP99923382A
Other languages
German (de)
English (en)
Inventor
Dirk Wierzbitzki
Matthias KRÖMER
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Vodafone GmbH
Original Assignee
Mannesmann AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mannesmann AG filed Critical Mannesmann AG
Publication of EP1114550A1 publication Critical patent/EP1114550A1/fr
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/2749—Automatic dialling or redialling systems, e.g. on off-hook or redial on busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H04Q3/005—Personal communication services, e.g. provisions for portability of subscriber numbers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/27453—Directories allowing storage of additional subscriber data, e.g. metadata
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072—Schedules, e.g. personal calendars
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber

Definitions

  • the invention relates to a method for establishing a telecommunications connection from a caller to a called party via at least one telecommunications network, the called party possibly being reachable under a number of telephone numbers stored on the telecommunications network side
  • a method for successively calling a called telecommunication subscriber using a number of telephone numbers stored for him is known in principle.
  • an automatic call forwarding can be programmed in a terminal device, which then calls one of the telephone numbers of the called party if there is none here
  • Telecommunication connection can be successfully established (because no one picks up under this telephone number) the call is forwarded to one or more successively selected further stored telephone numbers
  • the method can be carried out and implemented easily and inexpensively. It is also very ergonomic for the caller because no additional actions or inputs are required
  • the method can also be used if the call between the caller and the called party is via several telecommunication networks, for example two
  • a successful establishment of a telephone connection to one of the stored telephone numbers can already be considered if the called party answers and a full connection (full voice connection / TCH) is established, or only if someone calls the person called in person with a human voice, or if on the part of the called party after picking up an acoustic (voice or DTMF) entry, in particular an entry requested by the telecommunications network (eg "print 1 or say 1 if you want to accept the connection") is one of those saved for a called party
  • Telephone numbers can be a universal telephone number. However, the universal telephone number can also be stored separately and only cause the successive selection of others, namely the telephone numbers stored as possible numbers of the called party In particular, the universal telephone number can be a mobile number of the called party
  • the stored telephone numbers of a called party can be changed by him, for example via the Internet or via a mobile telecommunications network or a
  • memories are provided for the multiple telephone numbers of a telecommunication subscriber, under which the subscriber can in principle possibly be reachable, a memory for the telephone number under which he was last reachable, and a telephone number dialing device which is designed in this way ( as a program or as a hardware implementation) that, when the called party calls, it dials its stored telephone numbers successively until a telecommunications connection has been successfully established and that it stores the telephone number for a respective telecommunications subscriber under which it was last successfully called, the telephone number dialing device is designed in such a way that it first tries to reach a called party under the telephone number under which they were last successfully reached, i.e. a telecommunication connection (for example e by taking off or
  • FIG. 1 shows the basic function of a universal number system with several telephone numbers of a called party
  • FIG. 2 shows the implementation of the signaling when switched by a separate unit of a telecommunications network, - A -
  • Figure 3 shows the implementation of the signaling with an intelligent network
  • Figure 4 as a flowchart the rough sequence of a method according to the invention
  • Figure 1 shows a rough block diagram of the principle of a call diversion service for a personal number of a telecommunication subscriber.
  • a caller 1 would like to call a called party 2 via one or more telecommunication network (s) thus (interconnection) interconnected mobile network 4, since the caller is calling from a landline and the called party has his "personal number" service implemented in the mobile network assigned to him
  • a universal telephone number can, for example, begin with a universal telephone number code (here 0700-), which is a universal telephone number in a country or a large number of countries can be pre-reserved in the numbering plans.
  • a universal telephone number can also be a conventional telephone number
  • the universal telephone number can begin with a prefix that identifies a specific telecommunications network, for example a cellular network 4 (such as the German D2 network) by the prefix (+49/172 or 0172), if the personal number services in this Mobile telecommunications network 4 are implemented
  • a prefix that identifies a specific telecommunications network, for example a cellular network 4 (such as the German D2 network) by the prefix (+49/172 or 0172)
  • the telephone number can be one of the telephone numbers of the called party, under which he may be reachable.
  • the different telephone numbers of the called party can be assigned to different networks.
  • at least one telephone number can be a mobile phone number, and at least one telephone number can be a landline number, one or more
  • Telephone number (s) can be mailbox numbers, ie numbers from electronic answering machines in the telecommunications network 4 (or another telecommunications network) or with the called party
  • telecommunications network 4 or another telecommunications network
  • signaling and telecommunication via a complete telecommunication connection between the caller, the telecommunication network 3, the telecommunication network 4 and the called party 2 the telecommunication network to which it is directly connected (3), for example, the signaling and telecommunication can take place via the same lines.
  • signaling and telephone connection TCH
  • the caller 1 now calls a universal number of the called party 2, an attempt is made in one of the telecommunication networks 3, 4 here in the mobile radio network 4 to reach the called party 2.
  • the called party 2 here has the telephone numbers numbered 5 to 8, namely 0172 / (5), 0211 / (6),
  • These telephone numbers 5 to 8 of the telecommunication subscriber 2 (who is called here) are stored in a device of one of the telecommunication networks (4). In this memory 9 there are one for each
  • Telecommunications subscriber stored his telephone numbers, under which he may be reachable For example, it is stored for telecommunications subscriber 2 that he can be called from 8 to 12 under the number 0172 / (reference number 5), from 9 a.m. to 6 p.m. under the phone number 0211 / (reference number 6) , from 6 to 9 p.m. on the private phone number
  • Telecommunication subscriber 2 possible telephone numbers in the memory are to be dialed successively at the moment.
  • a call at 9:30 a.m. it is, for example, the number 0172 / (reference number 5) and the number 0211 / (reference number 6) and if the first two numbers (5 and 6) are not reached ) the telephone number of the network mailbox 0172/50 (reference number 8)
  • a telephone number (the telephone number with the reference numbers 5 to 8 or in the above case with the numbers 5, 6, 8 by 9 30) can be called successively until a telecommunication connection to the called party 2 has been successfully established (by lifting or lifting it) and a predetermined voice input or key input etc. or the like)
  • the caller has to wait a relatively long time.
  • the last successful number 10 under which a telecommunication connection has been successfully made is stored in the same or another memory 9 from any caller to this called party was saved. So if the called telecommunication subscriber 2 was last reachable on his cell phone 0172 / (reference number 5), the last successful telephone number will be
  • the method could also be expanded by recording and storing (9) the frequency of reaching a telephone number in general or the frequency of reaching a telephone number at specific times, or by storing an order not only for the first but also for the following telephone numbers, in which to call
  • a telephone number dialing device is provided in the telecommunication network 4, which determines when a call is made to a caller 2 based on the called universal number (070 or 0172) whether or not he should get the service according to the invention. If he should get it, the telephone number dialing device takes
  • Figure 2 shows a rough schematic of the implementation of the signaling and switching by a separate unit 12 in the telecommunications network (4 in Figure 1)
  • the telephone number (number 10 in FIG. 1) under which a called telecommunication subscriber (2) was last successfully reached is called as the second telephone number.
  • a mobile radio telephone number of the called party is called as the first telephone number.
  • This is particularly useful if as a universal Number a mobile phone number of the called party is used. So if someone is called on his mobile phone number (with the reference number 5 in Figure 1 or 2) 0172 /, he first tries to reach him on this phone number 0172 / (5) and only if he is on it If the telephone number (called as the first number) cannot be reached, it is checked which telephone number (reference number 10 in FIG. 1) of the called number
  • the telephone number of the called party 2 to which a telecommunication connection was successfully established is called as the second telephone number.
  • FIG. 2 also shows the memory 9 from FIG. 1 and the telephone number dialing device 11, which takes over the signaling for switching.
  • a plurality of switching centers 13, 14, 15 are shown schematically via these, which MSCs, in particular gateway MSCs, can be.
  • the gateway MSC can be for example the MSC 13 between a landline network 3 (from which the caller is calling) and a mobile radio network 4 into which the call is to be made.
  • the MSC 15, which again leads to a landline network, can be a gateway MSC.
  • the telephone number dialing device 11 takes over in the form of a separate unit, the exchanges when dialing the different telephone numbers.
  • a traffic channel (TCH) is provided between the telephone number dialing device 11 and the MSC 14 to which it is connected
  • FIG. 3 shows, it can also be implemented in an intelligent network in such a way that the switching takes place directly in the switching centers 13, 14, 15
  • SCP Service Control Point
  • the switching center 14 therefore takes over the switching to the different call numbers (with the reference numerals 5 to 8 in Figure 1) and calls from the device 11 via a
  • Signaling channel only the different numbers 5 to 8 of the telecommunications subscriber 2 called, but leads the selection of the different telephone numbers (including waiting time check imeout, selection, checking the input of a character from the keyboard or by voice, announcement (.Please print 1 or say acceptance) ”) etc from
  • FIG. 4 shows a flowchart of the rough sequence of the method according to the invention.
  • step 19 It is then checked in step 19 whether a
  • step 20 checks whether the caller's other telephone numbers (excluding a mailbox in the network) are in memory 9 are present If yes, the next search plan entry is in step 22 (Telephone number 6, 7 etc.) fetched from the memory and again in step 18 tries to establish a full telecommunications connection to this telephone number of the called telecommunication subscriber if in step 20 (N) no further telephone number entry (excluding the network-side mailbox 8) was found for the called telecommunication subscriber was, or for the time of
  • step 23 the caller is connected in step 23 to a network-side mailbox (8 in FIG. 1) as a telecommunication connection. If it was decided in step 19 (J) that the establishment of a telecommunication connection to the called telecommunication subscriber 2 was successful, that is to say that it was reached resp. accepted the call by entering a character etc.
  • Step 21 stores the telephone number (5 to 7 or 5 to 8) as the last successful number (10) under which the called party 2 was last reached (by any caller) and the caller is put through to the called party (24) one of the telephone numbers (reference number 8 in FIG. 1) is a network-side mailbox of the called party 2, the storing of these
  • Telephone number (8) of the network-side mailbox can also be suppressed as the last successfully called telephone number, so the telephone number to which a telecommunication connection was successfully established is only stored here if it is not a network-side mailbox of the called party, if at last a network-side mailbox ( 8) If the called party has been called successfully, no entry is made, which means that the phone number of the called party that was successfully called before the last call (either one out of 5, 6, 7 or one out of 6, 7) remains stored
  • the storage of the last successfully called telephone number 10 can also be suppressed if the universal number of the called party is one of his telephone numbers (e.g. his mobile phone number 0172 / (5)) and he is called this telephone number 5, which is identical to his umversal number, which is called from outside by the called party, was successful, so that in this case only his other called telephone numbers 6 and 7 are saved as the last successfully called telephone number (10 in FIG. 1) in the event of a successful call
  • the last successful number (10) is only taken into account if the timer that has been specified or predeterminable has not expired since then
  • the method according to the invention can be implemented as an electronic circuit or in another way.
  • the core of the invention is not a program, an implementation of the invention can also include a program

Abstract

Selon l'invention, une optimisation du temps d'attente pour un appelant voulant communiquer avec un appelé possédant plusieurs numéros de téléphone se fait grâce à un dispositif et à un procédé permettant d'établir une liaison de télécommunication entre un appelant (1) et un appelé (2), par l'intermédiaire d'au moins un réseau de télécommunication (3, 4; 13, 14, 15; 14, 15). L'appelé (2) peut être atteint sous plusieurs numéros de téléphone (5 à 8) mémorisés côté réseau de télécommunication. Des tentatives d'établissement d'une liaison de télécommunication entre l'appelant (1) et l'appelé (2) sont faites successivement à l'aide des numéros de téléphone (5 à 8) mémorisés par sélection chaque fois d'un des numéros de téléphone (5 à 8) mémorisés de l'appelé, cela jusqu'à ce qu'une liaison de télécommunication soit établie avec succès entre l'appelant (1) et l'appelé. En cas d'établissement réussi d'une liaison de télécommunication, le numéro de téléphone (5 à 8; 5 à 7; 6, 7; 6 à 8) de l'appelé (2) avec lequel cet établissement de la liaison a été réussi est mémorisé (10) côté réseau de télécommunication (4). Lors d'appels successifs de numéros de téléphone (5 à 8) mémorisés d'un appelé, c'est le numéro de téléphone (5 à 8) mémorisé de l'appelé (2) ayant permis en dernier la réussite de l'établissement de télécommunication avec cet appelé (2) qui est appelé comme premier (5 à 8) ou deuxième (6 à 8) numéro de téléphone.
EP99923382A 1998-09-14 1999-03-17 Appel sequentiel avec priorite donnee au numero de telephone ayant pu etre atteint avec succes en dernier Ceased EP1114550A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
DE19843201A DE19843201A1 (de) 1998-09-14 1998-09-14 Lasthitfirst
DE19843201 1998-09-14
PCT/DE1999/000846 WO2000016540A1 (fr) 1998-09-14 1999-03-17 Appel sequentiel avec priorite donnee au numero de telephone ayant pu etre atteint avec succes en dernier

Publications (1)

Publication Number Publication Date
EP1114550A1 true EP1114550A1 (fr) 2001-07-11

Family

ID=7881680

Family Applications (1)

Application Number Title Priority Date Filing Date
EP99923382A Ceased EP1114550A1 (fr) 1998-09-14 1999-03-17 Appel sequentiel avec priorite donnee au numero de telephone ayant pu etre atteint avec succes en dernier

Country Status (6)

Country Link
US (1) US6807268B1 (fr)
EP (1) EP1114550A1 (fr)
JP (1) JP2002525921A (fr)
AU (1) AU4029599A (fr)
DE (2) DE19843201A1 (fr)
WO (1) WO2000016540A1 (fr)

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DE19951380B4 (de) * 1999-10-26 2013-06-13 Deutsche Telekom Ag System zum operatorlosen Hotline-Routing
FI112901B (fi) * 2000-03-15 2004-01-30 Elisa Oyj Menetelmä tietoliikenteen ohjaamiseksi televerkossa
FR2807259B1 (fr) * 2000-04-03 2005-06-03 France Telecom Systeme de transfert automatique d'appels telephoniques
DE10235628B4 (de) * 2002-08-02 2004-12-23 Siemens Ag Verfahren und Vorrichtung in einem mobilen Kommunikationsnetz zum gleichzeitigen Anrufen von mindestens zwei Endgeräten (MS) eines angerufenen Teilnehmers
DE10324636A1 (de) * 2003-05-28 2004-12-30 Vodafone Holding Gmbh Verfahren zur Weitervermittlung von Daten bei Nichterreichbarkeit eines Mobilfunkendgeräts
US20060104430A1 (en) * 2004-11-12 2006-05-18 International Business Machines Corporation Method for multiple dialing by phone
EP1681803A1 (fr) * 2005-01-18 2006-07-19 BIOTRONIK CRM Patent AG Dispositif d'un patient
US8311205B2 (en) * 2009-01-29 2012-11-13 At&T Intellectual Property Ii, L.P. System and method for handling multiple call redirections in a voice messaging system
TWI556621B (zh) * 2013-08-29 2016-11-01 鴻海精密工業股份有限公司 電話裝置、伺服器及自動轉接電話的方法

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Also Published As

Publication number Publication date
US6807268B1 (en) 2004-10-19
AU4029599A (en) 2000-04-03
DE19843201A1 (de) 1999-08-12
JP2002525921A (ja) 2002-08-13
DE29908660U1 (de) 1999-11-04
WO2000016540A1 (fr) 2000-03-23

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