EP1070420A1 - Procedure d'appel pas a pas dans un reseau de telecommunications public - Google Patents

Procedure d'appel pas a pas dans un reseau de telecommunications public

Info

Publication number
EP1070420A1
EP1070420A1 EP99917280A EP99917280A EP1070420A1 EP 1070420 A1 EP1070420 A1 EP 1070420A1 EP 99917280 A EP99917280 A EP 99917280A EP 99917280 A EP99917280 A EP 99917280A EP 1070420 A1 EP1070420 A1 EP 1070420A1
Authority
EP
European Patent Office
Prior art keywords
subscriber
user
call
communications
dedicated
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP99917280A
Other languages
German (de)
English (en)
Inventor
Lars Devallius
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Telia Co AB
Original Assignee
Telia AB
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telia AB filed Critical Telia AB
Publication of EP1070420A1 publication Critical patent/EP1070420A1/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems

Definitions

  • TECHNICAL FIELD Procedure to make a call in a communications network where a first subscriber or user intends to communicate with one or more subscribers or users in said system.
  • Communications systems according to this procedure consist of the fixed network PSTN and the mobile network and the Internet and to this network connected telephone equipment which can consist of any type of telephone which allows that a call can be established towards a subscriber's dedicated communications computer.
  • One aim of the invention is to overcome the disadvantages of the previous known technology and create a procedure where it is possible to from one subscriber call another subscriber and from this subscriber call further to another subscriber etc.
  • Another aim with the invention is to create a procedure and general structure which allows that one can receive information via the voice from other subscribers and from sources (further subscribers) which they in their turn have selected to introduce on their interface which meets a calling subscriber. Further, the invention also solves the problem of orientating oneself in the network which allows that one under an initial number can derive unlimited information.
  • the public communications network is improved in such a way that it is possible to receive information in voice form from a voice interface, via an ordinary telephone, and that it is possible to step by step call other subscribers to again receive voice information from its voice interface.
  • the procdedure means that one only need to have the use of a telephone to execute the procedure. This means that the cost price for subscriber equipment may be low.
  • the procedure implies that one uses the voice to oritentate oneself between different communication computers which contain information, and taht one will have a very simple procedure to access information.
  • Figure 1 shows a solution in principle of the invention.
  • Figure 2 shows a part of the invention according to Figure 1.
  • Figure 1 is shown a public communications network 1 and equipment 2 and 5a-e which cooperates with said network.
  • a subscriber who establishes a connection towards the network uses for instance ordinary telephone equipment such as fixed telephone, mobile telephone, or Internet telephone.
  • the public communications network consists of the fixed network PSTN and the mobile network GSM/NMT and the Internet .
  • the set up to said network is made by connecting said telephone equipment directly to the network or via a communications computer 5a-e (not shown in the Figure) .
  • the network consists of conventional telecommunications equipment and a specific communications computer 3 which includes a calling device 4, which includes functions to from this make calls to other subscribers. This device is located to a node in the network .
  • the communications computer includes, which is shown in Figure 2, a speech recognititon device 7, and a message device 8 and an announcing machine 9. These devices can be located to the computer or be cooperating with this .
  • the communications computer 5a-e is located to a subscriber's, or at any user's, of the network. It is possible to reprogram from the user side, so that each user who has that type of computer has possibility to make changes in it in a known way.
  • a subscriber or user who intends to call a user in the public communications network which consists of the fixed network PSTN, mobile GSM/NM -network or the Internet, makes use of his/her ordinary communications equipment in usual way by means of the keypad of the telephone, or according to a voice calling procdeure, to a certain subscriber.
  • the system connects the calling party to an interface which is located to a communications computer somewhere in said communications network.
  • the communications computer then delivers, via one in the communications computer located announcing machine, voice message via a voice menu about which alternatives that are available.
  • the alternatives there are generally:
  • the calling party When the calling party receives information from, for instance, the communications computer 5a via the home voice menu of the type "External voice link to weather" , the calling party knows that this subscriber has a programmmed link to another user's communications computer 5d, and then the calling party can, for instance, say "Please, give me information about the weather” , this will be recognised in the speech recognition device 7, at which the speech signal is transformed to digital signals and the call is routed via the call function 6a in the subscriber's computer 5a further to the second user's computer 5d, at which the calling party can orientate himself/herself on the home voice menu which this user has created for his/her activity.
  • the calling party then can on this home voice menu find a voice link which for instance describes the weather of the locality where the calling party is, and at execution of the link is given, via the announcing machine in the communications computer 5d, voice message about this.
  • the calling party then has, via own programming, connected himself/herself to the communications computer 5a which is dedicated to him/her and programmed this voice link.
  • the calling party consequently only pronounces the name or the sentence for the voice link, and the network then connects him/her to right place.
  • the network then will make use of the call function which is in the communications computer, or cooperates with the communications computer.
  • the calling party wants to deliver a message to "Lars Svensson" via the home voice menu, he for instance says “please deliver a message” , and the message is recorded according to known technology in the message order .

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Meter Arrangements (AREA)

Abstract

L'invention se rapporte à une procédure d'appel dans un réseau de télécommunications et à un système de télécommunication général dans lequel un premier abonné ou utilisateur a l'intention de communiquer avec un ou plusieurs abonnés ou utilisateurs au sein dudit système. Le premier abonné ou utilisateur dudit système appelle un deuxième abonné, ou utilisateur, l'appel étant établi à destination d'une interface avec un deuxième abonné ou utilisateur. L'interface autorise l'établissement de l'appel vers le deuxième abonné ou utilisateur en communication directe, ou le réacheminement par le premier abonné ou utilisateur, sur des voies d'acheminement de signaux vocaux, par l'intermédiaire d'une interface qui est réservée au deuxième abonné, et de la fonction d'appel appartenant à cette interface, à destination d'une interface qui est réservée à un troisième abonné ou utilisateur, l'acheminement pouvant être répété un nombre non spécifié de fois, en fonction de la communication ou de l'information désirée. Lorsque l'appelant souhaite parler à une personne qui possède le même abonnement, il/elle énonce par exemple 'Lars Svensson' et le téléphone sonne chez 'Lars Svensson'. Lorsque l'appelant, qui peut être l'un des élèves de Lars Svensson, dit 'message d'un élève', le dispositif de reconnaissance vocale qui est situé dans l'ordinateur de télécommunications, identifie cette expression et reçoit ce message du dispositif gérant les messages, puis l'achemine vers la machine de téléappel qui achemine le message à destination de l'appelant. Dans les cas où l'appelant souhaite faire passer un message à 'Lars Svensson', il énonce, par exemple, 's'il vous plaît faites passer le message d'un élève' et le message est enregistré selon une technique connue sur le dispositif gérant les messages.
EP99917280A 1998-03-28 1999-03-26 Procedure d'appel pas a pas dans un reseau de telecommunications public Withdrawn EP1070420A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
SE9801124 1998-03-28
SE9801124A SE520424C2 (sv) 1998-03-28 1998-03-28 Förfarande för vidarekoppling mellan olika abonnenter genom användande av röstkommandon
PCT/SE1999/000505 WO1999051016A1 (fr) 1998-03-28 1999-03-26 Procedure d'appel pas a pas dans un reseau de telecommunications public

Publications (1)

Publication Number Publication Date
EP1070420A1 true EP1070420A1 (fr) 2001-01-24

Family

ID=20410804

Family Applications (1)

Application Number Title Priority Date Filing Date
EP99917280A Withdrawn EP1070420A1 (fr) 1998-03-28 1999-03-26 Procedure d'appel pas a pas dans un reseau de telecommunications public

Country Status (5)

Country Link
EP (1) EP1070420A1 (fr)
EE (1) EE200000562A (fr)
NO (1) NO20004731L (fr)
SE (1) SE520424C2 (fr)
WO (1) WO1999051016A1 (fr)

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4827500A (en) * 1987-01-30 1989-05-02 American Telephone And Telegraph Company, At&T Bell Laboratories Automatic speech recognition to select among call destinations
US5754630A (en) * 1996-03-08 1998-05-19 U S West, Inc. System and associated method for multiple extension routing via an advanced intelligent network (AIN)
SE9701584D0 (sv) * 1997-04-28 1997-04-28 Gratistelefon Svenska Ab Förfarande vid telekommunikation där reklambudskap utsändes

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO9951016A1 *

Also Published As

Publication number Publication date
SE9801124L (sv) 1999-09-29
NO20004731D0 (no) 2000-09-22
SE520424C2 (sv) 2003-07-08
WO1999051016A1 (fr) 1999-10-07
NO20004731L (no) 2000-09-28
EE200000562A (et) 2002-02-15
SE9801124D0 (sv) 1998-03-28

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