EP0560948A1 - Procede de communication personnalisee, d'information, d'orientation et d'expedition rapide des formalites aeroportuaires - Google Patents

Procede de communication personnalisee, d'information, d'orientation et d'expedition rapide des formalites aeroportuaires

Info

Publication number
EP0560948A1
EP0560948A1 EP19920914354 EP92914354A EP0560948A1 EP 0560948 A1 EP0560948 A1 EP 0560948A1 EP 19920914354 EP19920914354 EP 19920914354 EP 92914354 A EP92914354 A EP 92914354A EP 0560948 A1 EP0560948 A1 EP 0560948A1
Authority
EP
European Patent Office
Prior art keywords
communication
airport
devices
passengers
information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP19920914354
Other languages
German (de)
English (en)
Other versions
EP0560948A4 (fr
Inventor
Panaghiotis A. Anagnostopoulos
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of EP0560948A1 publication Critical patent/EP0560948A1/fr
Publication of EP0560948A4 publication Critical patent/EP0560948A4/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B15/00—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B3/00—Audible signalling systems; Audible personal calling systems
    • G08B3/10—Audible signalling systems; Audible personal calling systems using electric transmission; using electromagnetic transmission
    • G08B3/1008—Personal calling arrangements or devices, i.e. paging systems
    • G08B3/1016—Personal calling arrangements or devices, i.e. paging systems using wireless transmission

Definitions

  • the invention refers to a method for personally addressed communication, that is communication with each individual, separately, or with a group of individuals (such as passengers of a specific flight), for information, that is provision of information of any nature in the language of the individual's choice, for guidance, that is supply of guiding instructions to any individual for its transfer within the airport and for quick processing of the various controls, transactions, services and procedures necessary for the servicing of individuals (passengers, visitors, employees) within airports, which method is characterised by the supply of a small portable wireless device to every individual, upon entering into the airport area, which device receives signals from transmitters installed within the airport and is used in conjunction with communication devices (information exchange devices, processing devices) installed within the airport, whilst the transmitters and the processing devices are connected to and controlled by a central Data Management System (Fig.
  • This boarding card stipulates the boarding gate and the number of seat, and it is returned during boarding. As far as the disembarking passengers, or the visitors or even the employees, are concerned, there is no such facility provided to them.
  • the delay also creates phychological problems, or stress and fatigue to people who try to reach their destination with a delay. These circumstances are usually met by certain categories of people (i.e. elderly, non-linguists etc. ) .
  • the controls and other processing procedures within the airports are usually carried out in a bureaucratic way, that is the passenger approaches to the control, the employee in charge checks him/her out, certifies, weighs, arranges and provides the passenger with documents etc. This procedure causes queueing up, delays, exasperations and fatigue, particularly to elderly or people with special needs etc.
  • the reference of baggages on the card, attached to the ticket, is insufficient and it often creates problems to the passengers (such as baggage loss, wrong destination, different flight etc.) as well as to the airlines (such as compensations, complaints, bad image etc.) and it results to passengers' exasperation, discomfort in view of lack of important articles (clothing, cosmetics etc.), stress etc., as well as to the financial damage, agitation and embarrassment of the airline and its officers.
  • the unclaimed baggages is a very serious problem that the airlines are faced with, since the destination, the owner and their origin have to be determined and this is not always easy or possible.
  • the present invention presents, for the first time, an integrated method which offers solution to the problem of personally addressed communication (paging), that is:
  • This method requires (Fig. 1) the provision of every individual (1) , upon checking-in, with a portable wireless communication device (2), of small dimensions, characterised by an identification number.
  • This identification corresponds to a group of information that characterises an individual or a group of individuals.
  • the device is activated and notifies the individual by audio or visual messages, when they have to receive a message or guidance instructions.
  • a network of transmitters (7) and a network of communication devices (information exchange devices, processing devices)
  • the two networks are controlled by a central Data Management System (6) .
  • the network of transmitters (7) constitutes the means for notifying the individuals by transmitting a signal, that contains the identification and that activates the portable wireless device or devices (2), which correspond to the particular identification.
  • the transmitters' signal (7) which is received by the portable communication device (2) may include a particular message which is audio or visually transmitted by the portable device to the individual. Moreover, it is provided for the said signal to consist a simple warning to the individual in order to obtain more complete instructions or information using the communication devices' network (8).
  • These communication devices (8) constitute the means of a more extensive information, guidance, human navigation, control etc. and they operate in cooperation with the portable wireless device (2).
  • the communication slot (8) is activated by the portable communication device and it presents the contents of a message, the information that an individual wishes to receive, the course he/she has to follow to arrive at a particular area etc., either in a visual or audio way, written or in schematic form.
  • the communication devices (8) are also used for the processing of necessary airport procedures, such as:
  • Baggage encoding 9 and control (3), and connection of the baggage with the identification of the passenger's portable communication device (2).
  • Automation of the currently bureaucratic procedures e.g. automatic control of passengers' passage through a certain check point, automatic baggage location verification etc.).
  • the central coordinator and instrument of these operations is the Main Data Management System (6) , which is linked to the network of transmitters (7) and communication devices (8). Every party (individual or airport service) interested in transmitting a message or processing a service, communicates with the main data management system and, through the two networks, is connected to the individuals.
  • a network of transmitters possibly the same transmitters of the first network.
  • each one of them transmits a unique signal which corresponds to its position data.
  • the airport areas are marked with distinctive code number (e.g. labels with numbers).
  • the human "navigation" is carried out by the communication devices (8) by presenting the successive codes of the areas (e.g. labels with numbers), which have to be followed by the interested party in order to reach the requested area.
  • a re-routing with new origin the current position is provided for by the portable communication device.
  • the portable device (2) is capable of transmitting a distinctive signal upon receipt of a particular encoded message.
  • Each area of the airport has a receiver capable to receive this distinctive signal, whilst the main data management system may identify the receiver which receives the distinctive signal and consequently the area of its transmission.
  • portable receivers with an antenna receiving from a certain direction are capable to receive this distinctive signal.
  • the transmitter has an ON-OFF switch allowing the tracing of the user at his/her discretion.
  • the present invention offers to everyone concered with the air transports, the following advantages:
  • the card includes the seat number and optimises, as much as possible, the boarding process so that to avoid causing passengers' discomfort and delay in the corridor and to avoid having some passengers standing up in order to enable others to sit.
  • the system warns each disembarking passenger, if this is his/her destination.
  • the main advantage of the present method is derived from its ability to reduce the time interval between arrival and departure of the aircrafts, on the one hand, and passengers' boarding and disembarkation, on the other hand. Practically, the needs, the design and the operation of the airports serve this particular coordination. Although for the purposes of approach, landing, departure and take-off of the aircraf s, there is an availability of a central coordination unit (Control Tower) , that guides each aircraft separately from the moment of its approach over the airport until it has cleared away, there is no such provision for the passengers and baggages.
  • Control Tower Controller Tower
  • a first embodiment allows for the following:
  • a portable wire communication device (2) is used as a means for passengers' authorised entry at the various areas of the airport.
  • the traditional boarding card is replaced by a smart electronic card (2), which is delivered to the passenger during his/her checking-in.
  • Cartography data of the airports of arrival, destination or transit, various information about the flight, as well as individual information concerning each passenger, are stored in each card's memory unit during checking-in. All information, which concern passengers' boarding, is transferred from the data management system of each airline (4) to the main data management system (6) of the airport for future use.
  • the main data management system is connected to a network of transmitters (7) distributed in all airport areas.
  • the main data management system processes the flight information received from each airline and translates them into alphanumeric messages for each particular individual and thereafter it transmits messages through the transmitters.
  • the individual receives the said short messages through his/her card, in the language, of his/her choice, after having first been notified by a characteristic sound. Since every passenger ought to perform a predetermined sequence of actions, in a predetermined area, at a first embodiment all possible messages concerning these actions are registered in the memory unit of the card. The topographic data of the airports of departure, arrival and transit, are registered in the memory unit during the checking-in.
  • the main data management system (6) through the transmitters, simply retrieves from the memory unit, at the proper time, the instructions for the necessary actions, using the card identification (2) as a criterion.
  • a distinctive signal notifies the holder of the portable communication device that there is an incoming message, in which case the user has to move to the nearest communication device (8) and, after placing his/her portable communication device (2) in the slot, collects the message and a plethora of relevant information.
  • FIG. (2) An embodiment of the personal communication card is shown in Figure (2).
  • the operation software for the embodiment of Figure (2) is shown in Figure (3).
  • the device (card) for personally addressed communication (2) consists of a receiver (12), a decoder (13), a microcomputer (16) (consisting of a central processing unit (15), a memory unit (18) and an I/O unit (14)), a message display (17), a keyboard (11), a buzzer (20), a power supply unit (19) and a card interface (21).
  • the software concerning the communication of the card with the transmitter network (7) is shown in Figure 3.
  • the message consists of two fields.
  • the first field describes the identification of the card and the second one the identification of the message.
  • the identification of the card consists of two fields.
  • the first field concerns the group that the individual belongs to (e.g. flight number) and the second field concerns the particular person as a member of the said group.
  • the number of identifications is proportional to the number of cards available within an airport (e.g. 10.000 card identifications) .
  • the second field represents the message to be transmitted, whilst the message identifications are proportional t the possible instructions required or might be required by the passenger or the visitor to an airport. Practically, the number of instructions is very limited. The most significant point. however, is the time when the instructions will be transmitted to each passenger.
  • An example of connecting the message with the instruction is the following:
  • the identification of the card consists of two fields, whilst the identification of the message consists of either the identification of a standard message, or consecutive fields corresponding to the characters of a message. In the latter, a special character indicates the end of message (end of block).
  • the type of the message (standard or not) is defined by a special character (flag), as shown in Figure (2b).
  • the main data management system depending on the process of aircraft landing or take-off (22), baggage loading or discharging ( Figure 4), is in a position to know the exact time each passenger (23) has to be present at a particular area of the airport and carry out a task.
  • the system transmits the message (24), that is the card identification and the instruction indentification.
  • the message transmission lasts for a minimal time period.
  • 50 messages per second were transmitted, it would be possible in 200 sees., that is approximately 3.5 mins., to have 10,000 passengers notified. This would entail a transmission speed of 4800 bit/sec, which is very low for coordination of actions. If more than one frequency is used for transmission, the time for covering all passengers is reduced more.
  • connection of the communication card with the passenger's particulars is cancelled as soon as the passenger boards the aircraft following the verification process at the communication device. In case of arrival, the connection is cancelled upon delivering the communication card by the passenger at the airport exit.
  • the software concerning the operation of the main data management system for the basic function of the airport, being the coordination of aircraft, passengers and baggages, include:
  • every information or service concerning the operation of the airport may be provided.
  • the name and surname of each passenger, the relevant flight number and the baggage identity number are connected with the identification of the communication card.
  • the main data management system processes the aforementioned data which concern flights of a limited duration. Upon departure of a flight or the last passenger departure from an airport, the relevant data is classified. The timely coordination of passengers' movement depends on the aircraft traffic which is a data provided by the Control Tower (Fig. 6). Thus, the Control Tower (22) constantly transmits updated data to the main data management system, concerning the position of each aircraft on the runway.
  • the aircraft data is connected to the flight in process or to be carried out (and of course the airline it belongs to).
  • the main data management system coordinates the movements of the passengers accordingly.
  • Figure (4) shows the coordination of aircraft motion with passengers' flow.
  • Figures (5), (6) and (7) represent the three phases of the main data management system operation concerning a flight.
  • Figure (5) shows the first phase of said system's operation, when the particulars of the passengers and their baggages, are recorded in its memory. To each passenger, there is one corresponding communication card.
  • Figure 6(b) represents the second phase of operation, when the main data management system is fed back with data concerning aircraft's motion, whilst the transmission of identification for the cards (devices) of personal communication accompanied by the identification of command, is effected accordingly.
  • Figure 6(a) shows an example of connection between identifications and messages.
  • Figure 7 represents the third phase of system operation, which is the passengers' boarding and baggage loading control.
  • the communication card (device) (2) is returned and placed in the communication device (8) , whilst the number of each baggage (3), being loaded, is registered (9).
  • the baggages may be registered in a photographic or another verification method, such as barcoding. In this way, by obtaining the passenger and baggage data, the main data management system (6) controls if all passengers and baggages were loaded and if so it allows the take-off. If not, the system initiates a search.
  • the delayed passengers' warning may be effected by activation of the transmitter of the card that transmits a buzzing sound.
  • a receiver network distributed within the airport area upon receipt of the buzzing sound, "notifies" the main data management system. By the identity of the receiver, the area where the passenger moves in,, is identified, enabling thus his/her accurate tracing. This feature is particularly useful for application in airport areas and it concerns individuals requiring special care, mainly children, elderly or patients. Such individuals, when in possession of a tracing system, may travel even without an escort or running the risk of being lost, since the main system, supported by the airport personnel, will guide them.
  • Figures (8) and (9) represent the embodiment of communication devices (information exchange and processing devices).
  • the information exchange devices bear a display for visual presentation of data, a speaker for audio presentation and a printing unit for obtaining data print-outs.
  • a special receiving slot for inserting the portable personal communication device is provided at the information exchange device.
  • Special receiving slots are also provided, thereat, for other kind of services. Such services may be the supply to the user of self-adhesive numbered labels for the baggages, coins for transactions, cards for services in the airport or adjacent areas. Another use of the receiving slot is for insertion of coins for charging services.
  • the operation of the network of said devices is the following:
  • the user by insertion of his/her personal communication device into the special slot, communicates the identity of the device to the main data management system.
  • the communication of identity is accomplished when the communication device terminals come in contact with the slot in order to establish communication between the card and the main data management system.
  • the main data management system displays (in an audio or visual way) a menu listing the services provided to the user.
  • these services are the following:
  • the main data management system retrieves from the memory unit (in an audio or visual way) the said stored data.
  • each baggage is accurately weighed (e.g. accurate to one decimal digit).
  • the baggage weight is inserted into the memory unit of the main data management system and is connected to the identity of the personal communication device.
  • the accuracy of weighing is such that for a certain time period, the possibility of having baggages of equal weight is minimal.
  • a label with barcode system is used. By the remote tracing of the barcode combination, the connection to the identity of the personal communication device is accomplished.
  • the baggage images are taken separately by optical scanning devices.
  • the trace of the photograph is then translated via image processing techniques and becomes digital data in the memory unit which is connected to the identity of the personal communication card.
  • the baggage processing control is effected in various transit points (e.g. weighing or optical scanning of the barcode in various transit points) and the baggage is processed in correspondence with the passenger's position on board.
  • the airport areas are recorded in the memory unit, for example, as numbers.
  • a mapping of the airport is effected, which is stored in the memory unit of the main data management system.
  • every location of the airport possesses a - position number and consequently the information exchange devices obtain position numbers which are stored in the memory unit.
  • the main data management system is aware of the mapping location number showing the exact position of the user.
  • the main system determines the shortest course, by sequence of numbers upto the destination number, having the airport mapping location numbers stored as data.
  • the determination of the course is accomplished in a topological sense considering the allowable accessibility connections of the location numbers.
  • the passenger or user in general, may reach his/her destination by following the sequence of numbers.
  • the method provides for the following:
  • a transmitter network for position estimation, is installed within the airport areas in correspondence with the location numbers.
  • the said network consists an independent one, whilst in a second embodiment the same transmitters are used for both position estimation and for information transmission ( Figure 10).
  • Figure 10 As aforestated, from each transmitter there is one location number transmitted, which is unique for each particular transmitter. In this way, the airport areas are mapped through the transmitter location numbers.
  • the location numbers Upon receipt by the user of the sequence of numbers to be followed, the location numbers, that have to be received by the personal communication device, are stored in the memory unit. During passenger's movement, the portable communication device receives the sequence of the transmitter location signals.
  • a small card processing unit is provided for carrying out the following:
  • the processing unit of the portable communication device determines a new course as long as it has stored in its memory the location numbers of the airport areas.
  • the sequence of location numbers is displayed on the personal communication device.
  • a special buzzing sound e.g. double interrupted
  • the personal communication device instructs the user to proceed to the nearest information exchange device and seek for a re-routing in order to reach the latest destination.
  • a special buzzing sound e.g. double interrupted
  • the card beeps to signal the boarding priority for those passengers with seat numbers most distant from the main entrance of the aircraft and thereafter for those passengers with seat numbers closest to the main entrance. More specifically, in case of equal distance between the seats and the main entrance, the passengers who seat next to the window are called first and thereafter those who seat next to the corridor.
  • An embodiment of the service is the following:
  • the seat registration is in topological form, that is in priority order depending on the distance from the main entrance, where the most distant seats are those nearer to a window, or in cartesian coordinates relating to each seat.
  • Figure (11) represents an embodiment of seat number registration in the memory unit.
  • the nearest accessible seats are first stored in the memory unit and thereafter the most distant ones.
  • Passengers call for boarding is effected in reverse order, in a first embodiment, while in a second embodiment it is effected as shown in Figure (11).
  • the call for each passenger to board the aircraft is accompished either through the buzzer of the personal communication card or through a displayed simple command.
  • the passengers' distribution on the various seats is carried out either by the airline on the basis of each passenger's requirements or by the main data management system based on the data input by the airlines.
  • the passenger is called to proceed to the respective baggage area only upon accumulation of all baggages registered during checking-in. This is achieved by detection of all baggages (by weighing or photographing etc.) upon their entrance into the proper area.

Abstract

Procédé de communication personnalisée, c'est-à-dire de communication avec chaque individu séparément, ou avec un groupe d'individus (tels que les passagers d'un même vol); d'information, c'est-à-dire de présentation d'informations de quelque type que ce soit et dans la langue choisie par l'individu; d'orientation, c'est-à-dire de présentation à l'individu d'informations lui permettant de s'orienter et de suivre le bon chemin à l'intérieur de l'aéroport; et d'expédition rapide des divers contrôles, opérations, services et formalités nécessaires pour prendre en charge les individus (passagers, visiteurs, employés) à l'intérieur des aéroports. Ledit procédé est caractérisé en ce que l'on présente à chaque individu un dispositif portatif sans fil lorsqu'il pénètre dans l'enceinte aéroportuaire. Ce dispositif reçoit des signaux émis par des émetteurs installés dans l'aéroport et s'utilise conjointement avec des dispositifs de communication (dispositifs échangeurs d'informations, dispositifs de traitement) installés eux aussi dans l'aéroport, tandis que les émetteurs et les dispositifs de traitement sont raccordés à un système central de gestion de données (Fig. 1), et commandés par celui-ci, de telle sorte qu'une communication directe avec les individus soit assurée par l'intermédiaire de signaux retransmis par les émetteurs en direction des dispositifs portatifs sans fil, et que des informations soient en outre fournies pour permettre l'expédition des formalités et des contrôles, ainsi que l'orientation, etc., par l'intermédiaire des dispositifs de communication (dispositifs échangeurs d'informations, dispositifs de traitement) conjointement avec lesdits dispositifs portatifs sans fil.
EP19920914354 1991-07-18 1992-07-10 Procede de communication personnalisee, d'information, d'orientation et d'expedition rapide des formalites aeroportuaires. Withdrawn EP0560948A4 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GR10100324 1991-07-18
GR91100324 1991-07-18

Publications (2)

Publication Number Publication Date
EP0560948A1 true EP0560948A1 (fr) 1993-09-22
EP0560948A4 EP0560948A4 (fr) 1997-10-07

Family

ID=10940748

Family Applications (1)

Application Number Title Priority Date Filing Date
EP19920914354 Withdrawn EP0560948A4 (fr) 1991-07-18 1992-07-10 Procede de communication personnalisee, d'information, d'orientation et d'expedition rapide des formalites aeroportuaires.

Country Status (3)

Country Link
EP (1) EP0560948A4 (fr)
GR (1) GR1001326B (fr)
WO (1) WO1993002433A1 (fr)

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Also Published As

Publication number Publication date
WO1993002433A1 (fr) 1993-02-04
GR1001326B (el) 1993-08-31
EP0560948A4 (fr) 1997-10-07

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