DE102017107730A1 - Method and device for providing information during a traffic event - Google Patents

Abstract

The present invention relates to methods and apparatus for providing information in a traffic event, in particular an accident, in road traffic, wherein a car is provided with an emergency call system comprising a subscriber identity module for establishing a connection with an operator's communication network; Emergency call system in which traffic event manually and / or automatically triggered and via the communication network of the operator, a communication connection is made to a control center, the emergency call system transmits a record with information to the control center, • wherein in addition to the transmission of the record to the Control center is carried out an automated analysis of the record in terms of relevant for at least one recipient information, wherein the at least one receiver, the relevant information for him by means of the communication network are sent.

Description

The invention relates to a method and a device for providing information in a traffic event, in particular an accident, in traffic. In this case, a vehicle and / or, a truck and / or another vehicle is equipped with an emergency call system. The emergency call system comprises a subscriber identity module, in particular a SIM card or an eSIM, for establishing a connection with a communication network of an operator, in particular a mobile radio network. The emergency call system is triggered manually and / or automatically during the traffic event, wherein a communications connection to a control center is established via the operator's communication network. Via the communication connection, digital information in the form of a data record and / or a voice message is sent to the control center and / or the operator by means of the emergency call system and / or a voice connection is recorded.

Emergency calls can be triggered by people as well as by technical facilities. People can send an individual emergency call to a control center, which is assigned to the telephone number, via the telephone number 112, but also via permanently installed facilities, such as emergency call boxes installed on motorways. From 2018, a regulation is planned within the EU which obliges carmakers to install a technical device - a so-called eCall system - for automatically canceling emergency calls in the event of damage.

In the event of an accident, such a technical device triggers an emergency call (eCall) to the Euronotrufnummer 112, which sends a minimum data set directly to a control center, and at the same time establishes a voice connection in the event that an occupant of the accident car can still speak. eCall will be automatically and manually triggered. At a button in the car even witnesses of a serious accident could trigger the emergency call.

The minimum data set of the digital emergency call includes the time of the accident, the exact coordinates of the accident location, the direction of travel (important on motorways and in tunnels), vehicle ID, service provider ID and eCall qualifier (triggered automatically or manually). Optionally, the transmission of data from on-board security systems, such. As the severity of the accident event, the type of fuel and the number of occupants, whether the seat belts were applied, whether the vehicle has been turned over, possible.

The introduction of eCall requires, among other things, the equipment of vehicles a technical device for determining position (eg with a Galileo, GLONASS and / or GPS module), a GSM module with an antenna for sending the emergency call and an additional control unit in which the eCall function is implemented.

DE 10 2006 004 076 A1 shows a method for notifying a local control center when sending an eCall emergency call by a vehicle, the vehicle is equipped with a device for determining position and establishes a voice connection to a control center via a mobile network in an accident and at the same time via the same mobile network a record to one eCall server sends. The eCall server notifies a local control center based on the location information in the dataset so that the rescue operations can be coordinated by the local control center.

The disadvantage remains up to now the control center left to who is informed about the traffic event or the accident, or how the information of the record are used. This is usually coordinated by persons who perform their duties in the control center. It would be advantageous if, on the basis of the information in the data record which was sent by the eCall emergency call, by means of a computer system, further processes can be started automatically, which in particular in the case of an accident can quickly call for help or warn other road users. This would have the advantage that the processes can be carried out much faster, in particular in parallel, than would be the case by humans and the influence of human error can be minimized.

The object of the present invention is therefore to provide a method and a device which processes the information contained in the data record of an emergency call system as quickly as possible and automates and individually adjusts the receivers.

The present invention achieves this object by a method having the features of independent claim 1, by a device having the features of independent claim 9, and a use having the features of independent claim 10.

The core idea of the invention lies in the fact that, in addition to the transmission of the data set to the control center, an automated analysis of the data record is carried out with regard to information relevant for at least one receiver and that the information relevant for him is sent to the at least one receiver by means of the communication network. The automated analysis is carried out by means of a computer and allows processes to be started as quickly as possible, going beyond what people in a control room can do in a comparable amount of time. In addition, the analysis can be anonymized with a suitable infrastructure. A computer can analyze the data set much faster - even in parallel - and start and control parallel different processes in a targeted manner. The minimum data set of the data record contains, among other things, the accident time, the exact coordinates of the accident location, the direction of travel (important on motorways and in tunnels), vehicle ID, service provider ID and eCall qualifier (triggered automatically or manually). Optionally, the transmission of data from on-board security systems, such. As the severity of the accident event, the type of fuel and the number of occupants, whether the seat belts were applied, whether the vehicle has been turned over, possible.

It is advantageous if the computer is connected to other databases or servers. The computer can in this case be assigned to the operator of the communication connection and automatically process the data record even before delivery to the control center and / or be assigned to the control center. The further processes are preferably provided to recipients / users who have concluded a contract for the method according to the invention and have registered via a website.

Advantageously, the relevant information is provided to the recipient via voice call to his mobile terminal, his home phone, to his computer and / or via an implemented in his mobile device and / or vehicle applications. In this case, the application is developed cross-platform specifically for the method according to the invention and also enables user administration and / or activation / deactivation of the user of the method according to the invention at a time that can be defined by him. Preferably, the application can be configured such that it graphically prepares the relevant information and / or notifies the recipient / user thereof by means of a computer-automated voice output.

Preferably, the relevant information is sent multiple times to the recipient and can be updated. An update of the information allows the receiver to be kept up to date and to react to new events or changed events. This can be configured in the form of a live ticker, in particular known from football games.

In a preferred embodiment of the invention, the update of the relevant information is performed by the control center and / or the operator of the communication network via the communication network. In this case, the communication operator and / or the control center can introduce security standards, such as encryption, so that as far as possible a closed system is provided which makes unauthorized interventions more difficult.

It is possible that the data set will be analyzed with respect to the following recipients: pre-selected persons by the driver of the motor vehicle, navigation service provider, control center and / or other road users within a specified radius around or at a specified distance from the traffic event.

The defined radius or the distance can be determined by means of a radio cell belonging to the mobile terminal, in particular a smartphone, and / or the vehicle of the receiver. The location of the traffic event / accident here is from at least two sources with i. Gen. different accuracy known. The radio cell membership of the emergency call is known because the emergency call was sent over the operator's mobile network and the location position can be extracted from the sent record. There, the location is preferably specified in GPS coordinates. If there is a match of the radio cells, then the receiver and the traffic event are in the same radio cell. In particular, the operator of the communication network has knowledge of the radio cell membership.

Additionally or alternatively, it is possible that the specified radius or the fixed distance by means of a transmission and an adjustment of position data, in particular GPS data, the receiver is carried out with the position data of the traffic event, which can be extracted from the record. In principle, it is possible in this case that the position information can be determined even more accurately by means of the GPS coordinates than in the variant with the matching radio cell membership, so that it is possible to better determine the position precisely in rural areas using the GPS coordinates.

According to further aspects of the invention, a device and a use according to the features of the inventive method are given.

Further advantageous design features of the present invention are defined in the patent claims.

• 1: zeigt die Wirkungsweise des erfindungsgemäßen Verfahrens bei einem Verkehrsereignis mit mehreren Verkehrsteilnehmern.
• 2: zeigt ein erstes Ausführungsbeispiel in Form eines ersten Flussdiagramms des erfindungsgemäßen Verfahrens.
• 3: zeigt ein zweites Ausführungsbeispiel in Form eines zweiten Flussdiagramms des erfindungsgemäßen Verfahrens.

Hereinafter, preferred embodiments of the present invention will be explained with reference to the accompanying drawings:

• 1 shows the mode of operation of the method according to the invention in a traffic event with several road users.
• 2 shows a first embodiment in the form of a first flowchart of the method according to the invention.
• 3 shows a second embodiment in the form of a second flowchart of the method according to the invention.

Hereinafter, numerous features of the present invention will be explained in detail with reference to preferred embodiments. The present disclosure is not limited to the specific feature combinations mentioned. On the contrary, the features mentioned here can be combined as desired with embodiments according to the invention, unless this is expressly excluded below.

With a discontinuation of the emergency call by an eCall system via a communication network of an operator, in particular a mobile network of a mobile service provider, one of a user of the method in advance influenced process can be started, the selected persons (eg spouse) informed about the suspected traffic event and / or predefined further processes starts, which include, for example, a digital call for help and / or a warning call to persons or to vehicles or to road users in the vicinity of the traffic event, in particular an accident.

To the spouse, the addressees of the digital call for help and / or the addressees of the digital warning call as soon as possible to send a message adapted for him, the data sent by the eCall data set is analyzed by a computer, possibly adjusted with a database, and each triggered different processes , For example, the spouse does not have to be informed of the location of the accident, as this i. Generally for a first aid is too far away.

The digital warning call does not need to include information about the nature of the accident, it is more important that the vehicle is diverted and / or not on an accident car behind a curve. The eCall is preferably additionally sent to a master in each case, the analysis of the eCall being sent to computers of the control center or other computers, e.g. the computers of the mobile service provider, are executable.

The digital call for help can be made in such a way that persons and / or road users who are close to the scene of the accident are informed about the accident. Technically, this can be realized by a telephone call, an SMS, MMS and / or by a message by means of an application which is implemented on a terminal of the road user and / or in the computer system of his vehicle. Vehicles being manufactured today provide interfaces and other prerequisites for the implementation of applications, which can then preferably be displayed on screens of the vehicles and enable a possibility for interaction via touch-sensitive surface or also by means of voice commands by means of the computer system of the vehicle , How the nearby road users are determined is explained below. The digital eCall call for help includes at least one position indication of the accident. The application is advantageously implemented so that the position information is loaded directly into a navigation device of the vehicle or in a navigation app of the mobile terminal, in particular a smartphone, as a destination and the road user is navigated there. Alternatively, a voice structure between the road user and the control center can be built, which navigates him "manually".

The purpose of the digital warning call is to prevent people or other road users from reaching the scene of the accident if possible, but in all cases warning them of its occurrence. This is advantageous, for example, if there are already many people on the way to the scene of the accident, or if the system knows that a mobile device belongs to a vehicle that should not be routed to the scene of the accident, since, for example, a tanker truck still has to could cause more damage if he or she encounters an injured vehicle. The same applies if the accident vehicle is a dangerous goods transport. In this case, the warning call is issued to all vehicles that are near the scene of the accident.

With the digital call for help, instructions can be given from the control center to the persons who are already at the scene of the accident, so that these persons can, for example, carry out first aid measures as correctly / effectively as possible. For this purpose, a particular type of communication link, for example in the form of a telephone conference / videoconference can be realized in the all local people receive the same instructions to be followed or that the instructions are tailored to each person. As a result, human lives can be saved, since up to the arrival of ambulance can be effectively provided first aid. In particular, a guide of first aid measures can also be provided by the application of the smartphone.

Through the communication link between the control center and first responders on site, the other rescue measures can be coordinated much more effectively. For example, the control center can ask the first responders for the actual number of injured persons and also the nature and extent of the injury, or the first aider enters this information into the application, which is also connected to the control center via the communication link. The first responders can even send pictures of the scene of the accident and / or injuries to the control center. Through this communication link, first responders, who are typically confronted with such a situation for the first time in their lives, may be feared that they might do something wrong as first responders by giving them courage and reassuring that any help is better as no help.

Since the method according to the invention knows the emergency calls reported by eCall, this knowledge, which also includes the type and extent of the accident that has taken place in a specific section of the route, can also be resold to providers of navigation services. The providers of these navigation services can accordingly optimize their route recommendations. If the vehicle navigated by such a service is in the immediate vicinity of the accident location, navigation based on a presetting made by the user in the navigation service and optionally further data (for example on the presence of other first responders or an ambulance at the accident site) can be targeted to the accident site or Pass the accident site on an alternative route. As a rule, heavy and dangerous goods transports should not reach the accident site and be redirected to alternative routes.

Users of the method according to the invention can register in advance for use and / or the services of the method according to the invention already belong to the delivery or. Scope of the vehicle to which one has acquired.

Emergency numbers or selected persons can be defined, which are informed depending on the accident location, the current time, the assumed severity of the accident, the type of emergency call cancellation (manual or automatic). Information can be provided, for example, by telephone call, SMS, e-mail, a messenger service and / or an application which is implemented, for example, on a smartphone or on an on-board computer of a vehicle. In particular, the application can be programmed in a tailor-made manner for the method according to the invention and additionally receive first aid instructions accessible offline, so that they can also be called up in the event of poor mobile radio reception. Corresponding help instructions can be preloaded into the application and stored in a memory.

In addition to the information that something has happened, individual messages can be recorded or deposited in advance by the user of the procedure to the selected persons, who are then forwarded to the respective person in the event of an emergency call. The transfer can be done immediately in an emergency call, but also a defined time later, for example, 15 minutes after the emergency call.

It can individual messages but also serial message, similar to a live ticker, set off. From the series reports then an event history would be removed, in particular also measures that have taken place after the traffic event, so that the control center or other road users are constantly kept up to date. For example, it can be reported that the ambulance is still on the way or has already arrived, or whether the transport to the hospital is currently taking place, whether the hospital has already been reached and which hospital is involved, which is of particular interest to relatives of the injured persons. Technically, the live ticker is preferably realized via the communication network.

The telecommunications or Mobilfunkprovider, whose SIM or eSIM is installed in the vehicle to use the eCall service or in the smartphone of a road user, has in principle know in which radio cell, the vehicle / road user and there the emergency or the eCall via the mobile network of the mobile service provider, this technically has access to the transmitted eCall record - ie both GPS position data and via the radio cell. The telecommunications provider at whose terminals the destination numbers for an emergency call, i. the so-called control centers are connected, technically also has access to the transmitted data record. The telecommunications provider to which all control centers are connected in Germany is Telekom Deutschland GmbH. These connections are distributed by T-Systems and all control centers are registered with the BNetzA in the database "DB Not".

• • die Rufnummer des Anschlusses von dem die Notrufverbindung ausgeht muss übermittelt werden, auch dann, wenn die Anzeige der Rufnummer im Einzelfall oder dauerhaft unterdrückt ist.
• • Der Standort des Endgeräts, d.h. der Ursprung der Notrufverbindung muss mit mindestens der Genauigkeit und Zuverlässigkeit der dem Stand der Technik kommerziell genutzte Lokalisierungsdienste entspricht übermittelt werden. Dies erfolgt auch dann, wenn die Übermittlung von Angaben zum Standort im Einzelfall temporär oder dauernd ausgeschlossen ist.
• • Die Anbieterkennung des Telekommunikationsdienstleisters, der den Notruf vom Endgerät empfangen hat.
• • Optional: ein Notrufkategoriewert (Zahlen 1 bis 8), um der Leitstelle Hinweise auf die Art des Notrufs zu geben.

Data protection is only partially conditional on emergency calls as a regulatory factor, since the following information is already transmitted in connection with every emergency call today:

• • the telephone number of the connection from which the emergency call connection originates must be transmitted, even if the display of the telephone number is suppressed in individual cases or permanently.
• • The location of the terminal, ie the origin of the emergency call, must be transmitted with at least the accuracy and reliability of the localization services commercially used in the art. This is also the case if the transmission of information on the location in the individual case is temporarily or permanently excluded.
• • The provider ID of the telecommunications service provider who received the emergency call from the terminal.
• • Optional: an emergency call category value (numbers 1 to 8th ) to give the control center information on the type of emergency call.

The aforementioned regulations show the secondary importance of data protection in emergency situations, as it is already the legal situation and established practice (see the Ordinance "Emergency Call").

When concluding a contract with the user of the method according to the invention (usually the owner of the vehicle) can also be agreed by means of the contract that the operator of the method according to the invention to the data in connection with the emergency call from an eCall phone number from a vehicle starting, accessing and using this data to provide the services of the method according to the invention. In general, a personal reference to an emergency call, which is triggered or transmitted via eCall, is given only indirectly, because (if at all) only the owner of the vehicle knows with a high degree of certainty who is currently using it.

• • Es wird auf Basis der gemachten Angaben des Nutzers generell unterstellt, dass der Halter immer der Nutzer/Fahrer des Fahrzeugs ist.
• • Der Fahrer gibt sich dem Fahrzeug gegen über als eine konkrete Person zu erkennen, indem er beispielsweise einen dementsprechenden Code vor der Abfahrt ins Fahrzeug eingibt, einen personalisierte Schlüssel verwendet und/oder einen Gegenstand mit einem RFID-Token mitführt.
• • Der Fahrer des Fahrzeugs wird vor Ort über ein Gerät identifiziert, dass er mit sich führt. Dies ist beispielsweise ein mobiles Endgerät. Koppelt sich dieses mobile Endgerät beispielsweise via Bluetooth-Verbindung mit dem Fahrzeug-Netzwerk oder wird dieses beispielsweise per Bluetooth erkannt, kann das Fahrzeug prinzipiell die Information extrahieren, wer der Fahrer ist und diese dem eCall System bereitstellen, sodass das eCall-System diese Information in den Datensatz integriert, welcher bei dem Unfall versendet wird oder alternativ einen zusätzlichen Datensatz generiert und versendet.
• • Der Fahrer und eventuell auch alle Insassen des Fahrzeugs werden von einer zentralen Stelle aus dem Fahrzeug zugeordnet. Wesentliche Kriterien hierfür sind die Zugehörigkeit zur selben Funkzelle, die aktuelle Bewegungsrichtung und die Feldstärkeänderung der für eCall verwendeten Mobilfunkeinrichtung als Vergleichsbasis. Diese Kriterien werden mit allen anderen Mobilfunkverbindungen in der Funkzelle verglichen und ergeben bei einer sehr hohen Übereinstimmung mit hoher Wahrscheinlichkeit die Fahrzeug mitgeführte Mobilfunkeinrichtung des Fahrers und auch der gegebenenfalls vorhandenen weiteren Insassen. Koppelt der Fahrer sein mobiles Endgerät mit dem Fahrzeug Netzwerk, dann wird im Regelfall von eCall und dem mobilen Endgerät des Fahrers dieselbe Sende- und Empfangseinrichtungen verwendet, was eine quasi 100-prozentige Übereinstimmung der Feldstärken in den bestehenden Funkverbindungen bedeutet. BigData-Lösungen ermöglichen es sehr schnell die in diesem Fahrzeug mitgeführten mobilen Endgeräte zu ermitteln und auf Basis der IMEI, IMSI, Rufnummer oder weitere Angaben dem mobilen Endgerät zuordenbarer Identifier zweifelsfrei zu identifizieren und die Insassen zu bestimmen.

For the method according to the invention, however, it is advantageous if the driver of the vehicle and other persons in the vehicle can be determined as accurately as possible. For this purpose, the method provides the following options:

• • It is generally assumed on the basis of the information provided by the user that the holder is always the user / driver of the vehicle.
• The driver pretends to recognize the vehicle as a concrete person, for example by entering a corresponding code into the vehicle before departure, using a personalized key and / or carrying an item with an RFID token.
• • The driver of the vehicle is identified locally by means of a device that he carries with him. This is for example a mobile terminal. For example, if this mobile terminal couples to the vehicle network via a Bluetooth connection or if it is detected by Bluetooth, for example, the vehicle can extract the information as to who the driver is and provide it to the eCall system, so that the eCall system stores this information integrated the record, which is sent in the accident or alternatively generates and sends an additional record.
• • The driver and possibly all occupants of the vehicle are assigned from a central location of the vehicle. Essential criteria for this are the affiliation with the same radio cell, the current direction of movement and the field strength change of the mobile radio device used for eCall as a basis of comparison. These criteria are compared with all other mobile radio connections in the radio cell and, given a very high degree of agreement, with high probability result in the vehicle having the mobile radio device of the driver and possibly also the other occupants carried along. If the driver couples his mobile terminal with the vehicle network, eCall and the driver's mobile terminal usually use the same transmission and reception facilities, which means that the field strengths in the existing radio links are almost 100% coincident. BigData solutions make it possible to quickly identify the mobile devices carried in this vehicle and unambiguously identify and identify the occupants based on the IMEI, IMSI, telephone number or other information that can be assigned to the mobile device.

Based on the above-described technical steps, the method is known to the driver or occupants of a vehicle who has issued an eCall emergency call. However, information about the number of occupants can also be transmitted additionally depending on the equipment of the vehicle by appropriate sensors are mounted in the vehicle. The same applies, for example, to the imputed severity of the accident, whether the vehicle has overturned and whether the occupants were buckled or not.

The control center receives the emergency call via eCall and also all other information related to the emergency call from the data record. In addition, the control center can, depending on the condition of the injured party, also talk to it if necessary. For the control center may be provided a way for them to recognize whether the triggered emergency call was triggered by an eCall system, which is the basis of the inventive method. This can be done, for example, by having this information in the record the emergency call is registered before or after delivery to the control center or queried automatically via a central database, for example based on the unique vehicle ID, which is included in the record.

• • die Uhrzeit oder Zeitdauer bis zum voraussichtlichen Eintreffen des Rettungswagens am Unfallort.
• • Das Krankenhaus in das der Verletzte und/oder die Verletzten gebracht werden sollen bzw. gebracht worden sind.
• • Wenn das erfindungsgemäße Verfahren in Form einer „Erst-Helfer“-Hotline nicht die benötigten Kapazitäten selbst hierfür bereitstellen kann, muss die Leitstelle alternativ eine Ansprechperson angeben, die für die Erst-Helfer am Unfallort erreichbar ist und diese anleitet.

If the control center is aware that the emergency call belongs to the method according to the invention, as a result of which additional activities are triggered, then the control center must also be informed which details of the method according to the invention are still needed. These could be, for example:

• • the time or duration until the expected arrival of the ambulance at the scene of the accident.
• • The hospital in which the injured and / or the injured are to be brought or brought.
• If the method according to the invention in the form of a "first-aid" hotline can not provide the required capacities for this purpose, the control center must alternatively specify a contact person who can be reached and guides the first aid workers at the scene of the accident.

So that persons who are near or could soon be near the accident site can be informed about this event in a targeted manner, they must be informed by the method according to the invention. These people are usually anonymous in their vehicles companies on the road and you usually do not know their phone number under which they can be reached. Known, however, is the affiliation to the radio cell from the emergency call was sent via eCall. The implemented applications for the method according to the invention can also enable the location information of the other road users to be constantly transmitted via the mobile radio network to a central server, where these can be compared with the location information of an incoming eCall. The other road users can then be notified via a telephone call and / or via the application. In doing so, current directions of movement of the road users are included in the calculation basis. If a road user is in the vicinity of the accident, but his direction of movement leads away from the accident, this must be beneficial - unless he comes as a first aid helper in question - not be notified.

Another way of locating the persons in the vicinity of the scene of the accident is that the location of the mobile device is determined from the "HomeLocationRegister" of the mobile operator (s) and only those devices that are in a predetermined radius around the accident location be selected as potentially relevant and notified. Using the signaling system number 7 (or subsequent systems), the telecommunications or mobile operator used in the method according to the invention, if appropriate, alternatively or additionally also the stay of other people who carry a mobile device in the vicinity of the event location (eg accident location), in experience.

So that in the event of an emergency not unnecessarily many people who do not want to be first responders or can be informed about the accident, the entry of a phone number in an Internet portal can be sufficient to deregister the mobile device that this number is assigned for this procedure.

Alternatively, it can also be provided that it is possible to actively register via this portal via its telephone number as a first helper. It is preferably possible to register for the method according to the invention via an application which runs, for example, on the mobile terminal or on the computer system of the vehicle. This application is integrated into the computer system of the vehicle or into the mobile terminal so that incoming eCall emergency calls are given precedence over other processes or messages. Thus, for example, it can be ensured that an ongoing call is interrupted and instead the eCall emergency call is made directly accessible or reported.

A call to persons near the scene of the accident should only be made if the location of the accident is such that it can be assumed that the first responders called to this accident site can provide "added value". This is preferred in rural areas, where it typically lasts much longer than in urban areas until an ambulance arrives at the accident site. In addition, in cities or on highways, there is a risk that it may be blocked by the called first responders ways for the ambulance. This is technically realized by a comparison of databases, whereby distances to the next rescue station and / or rescue vehicles are taken into account.

If the process control takes place on a computer of the control center, it can decide whether first-aiders should be notified or not. Irrespective of this, road users who do not want to be first-aiders and / or dangerous goods transports are sent on an alternative route and / or informed about the accident. Since the exact location is always transmitted in an emergency call via eCall, it can therefore be reliably decided by the procedure whether it is It makes sense to make a digital warning or help call to persons in the vicinity.

Based on the aforementioned information and prerequisites, individualized processes can now be started which the user of the method according to the invention has selected or defined in advance or who are known to him on the basis of participation in the method.

Process 1 emergency message to relatives:

The location, time, nature and extent of an accident and, if applicable, the number and identity of the passengers, can be used to issue automatically predefined messages immediately or with a predefined time offset. For example, a message might say, "Hello darling, I had an accident with my car 30 minutes ago. If I have not contacted you yet, I'm on my way to the hospital or I'm already there. You will find out immediately where I had the accident and what was already done and perhaps even the hospital in which I was brought. Stay calm, I'll be taken care of. "

This announcement is recorded by the user of the inventive method in advance and / or entered as text to be sent, for example, with a messenger service such as WhatsApp or the corresponding application in the terminal of the person to be notified if necessary. This message is then supplemented by further individual details, which could read as follows: "The accident has occurred on the A3 in the direction of Bonn at the exit Siebengebirge, at 07:17 clock. The rescue service arrived in 10 minutes and the injured man was taken to St. Joseph's Hospital, Bismarckstrasse 2 brought in 53639 Königswinter. This is an automatic announcement and will be repeated until you end the connection. Now think about who you might need to inform if you want to go to the hospital immediately - then be careful. Once you have completed the connection, you can call back to the phone number 0815 / 387 and indicating the code 87623458 Listen again within the next 12 hours. If you have a terminal that displays the call number of this call, you can listen back to this number by calling back the message immediately. If you now want to be connected to the hospital, then please say yes - otherwise, this announcement will repeat until you end the connection. "This information can also be presented to the person in graphical form using the application on a display of their smartphone or their vehicle are provided.

The contents in the individual details can be adjusted in the course of the care of the injured persons - similar to a live ticker. The message could then include that a transfer to the University Hospital in Bonn has been made in the meantime, in conjunction with the then relevant address and the query regarding the desire to connect directly to the hospital.

Process 2 emergency call to road users in the area:

About location, time, nature and extent of an accident and possibly also the number and identity of passengers automated predefined messages can be issued immediately derived from the inventive method and / or can be customized by the user of the method in advance. A message might say, "Hello, I had an accident with my car near you. The ambulance service is informed but is not expected to be at the scene of the accident. Please help me! You will find out right away where exactly I am and possibly also how many people were still in my car and also whether other vehicles were involved in the accident. Once you are on-site, you will be given expert guidance, either by phone or via the application on your terminal, to help me. Any help is better than no help! "This information can also be provided to the person in graphically rendered form by the application on a display of their smartphone or their vehicle.

This announcement is recorded by the user of the method according to the invention in advance. This message is then supplemented by further individual details, which could read as follows: "The accident has been on the B8 in the direction of Altenkirchen 50 m in front of the village Höchstenbach. This is an automatic announcement and will be repeated until you end the connection. If we are to direct you to the accident site with voice commands, then say yes after the tone and then indicate your location as accurately as possible if your location is not automatically transmitted by the application running on your computer system or on your mobile device , At the accident site you will receive telephone instructions from a paramedic. Any help is better than no help! If you can not or do not want to help the injured person, say No after the beep, or hang up or quit the application. Pieeeep. "

If the called person now says no or hangs up, it is assumed that the person called does not want to be directed to the scene of the accident. Then the call is made to another person or parallel calls are made to other potential first-aiders in the area. Users of the method according to the invention can register by means of the applications or by other means whether they are for example doctor or paramedic or have a "current" first-aid training, so that these persons are preferably selected by the inventive method from the circle of possible first-responders by the invention Method extracts this information from a database.

Depending on the number of vehicles involved with eCall and the known or imputed number of occupants is trying to direct an appropriate number of people as a first-aid to the accident site. If sufficient ambulance / ambulance vehicles have already arrived at the scene of the accident or are imminent, then no new digital cries for help will be sent out and people who are still on the way to the scene of the accident will be informed that their help is no longer needed the paramedic takes over the further care of the injured.

If the query for the beep answered "yes", the person is asked for their current location and / or this is by means of the vehicle in which the person is located and / or by means of the mobile terminal, which carries the person with him , determined. On the basis of the information provided, the method according to the invention determines from all those called who have answered "yes", a required number of persons who are probably the fastest at the accident site in terms of time. An exception to this may be that the system determines that a person further away is, for example, a doctor, a paramedic or a trained first-aid assistant with first-aid training, so that this person is preferably selected. Hereby, it is understood that doctors or paramedics are meant to happen to be in the vicinity of the accident and not the doctors or paramedics who are co-ordinated by the control center to the scene of the accident.

If a first helper escorted to the scene of the accident arrives, he can make this known in the context of the method according to the invention either by means of a communication connection to the control center and / or interaction with his application or of this automatically. One possibility is that it is sufficient, for example, just to terminate the telephone connection to the principal and as soon as it can be assumed that the first first responder is at the scene of the accident, the procedure according to the invention makes a call to this first responder, giving him instructions for first aid. This can be realized for example by a voice connection with a paramedic and / or a doctor, which is located for example in the control center. In this way, a kind of telephone conference can be set up between several people, so that the use can be coordinated in the best possible way. Alternatively, it is also possible that a voice computer is communicated the arrival at the scene or the phone number is recalled from the one has received the digital call for help.

Process 3 - Warning messages to road users in the area:

About location, time, nature and extent of the accident, the number of affected vehicles with eCall and possibly also the imputed severity of the accident and the type of fuel used by the vehicles automated predefined messages can be issued immediately derived from the inventive method and look like the following can: "Hello, an accident has occurred in your area. The scene of the accident is on the B8 in the direction of Altenkirchen, 500 m before the village of Höchstenbach. This is an automatic announcement and will be repeated until you end the connection. If you want to bypass the accident site from the voice computer, then say "Yes" as soon as the beep sounds and indicate your location as exactly as possible. If you do not want to be directed by the voice computer, say "No" or hang up. Pieeep. "This information can also be provided to the person in graphically rendered form by means of the application on a display of their smartphone or their vehicle.

• • Die Fahrzeug-ID ist dem erfindungsgemäßen Verfahren als Gefahrguttransport bekannt gemacht worden. Dies kann durch den Hersteller des Fahrzeugs oder bei Auslieferung geschehen. Auf Basis der Nähe oder sogar Zugehörigkeit des verunfallten Fahrzeugs zu selben Funkzelle wie der eigenen kann eine Relevanz für eine solche Information abgeleitet werden.
• • Die Mobilfunknummern von Fahrern von Gefahrguttransporten sind in einer zentralen Datenbank in Verbindung mit ihrer Regelarbeitszeit hinterlegt und diese werden dann über einen Unfall informiert, wenn sich das Mobilfunkgerät in der Nähe oder sogar in derselben Funkzelle wie das verunfallte und mit eCall ausgerüstete Fahrzeug befindet.

• • Auswertung von Bewegungsrichtungen von Mobilfunkgeräten oder eCall-Geräten per BigData Lösungen, wenn sich diese auf eine Unfallstelle zu bewegen.
• • Kombinationen aus den vorgenannten Möglichkeiten.

If the driver has answered yes, an evasive route will be calculated based on his current location and the vehicle will be routed around the accident site via a voice or navigation system. The method according to the invention is known, which vehicle has loaded potentially dangerous cargo and should therefore be routed around the scene of the accident. This happens in the following ways:

• The vehicle ID has been made known to the method according to the invention as dangerous goods transport. This can be done by the manufacturer of the vehicle or on delivery. Based on the proximity or even affiliation of the crashed vehicle to the same radio cell as its own, a relevance for such information can be derived.
• • The mobile phone numbers of drivers of dangerous goods transports are in a central database in connection with their regular working hours and then they are informed of an accident when the mobile device is in the vicinity or even in the same radio cell as the crashed and equipped with eCall vehicle.

• • Evaluation of movement directions of mobile devices or eCall devices via BigData solutions, if they move to an accident site.
• • Combinations of the above possibilities.

Process 4 - Warnings to the environment in the event of an accident involving the transport of dangerous goods:

About place, time, nature and extent or severity of an accident of a dangerous goods or a heavy transport automated predefined messages can be issued immediately derived from the inventive method and can look like this: "Hello, in your area has an accident with a Dangerous goods transporter occurs, the accident location is on the B8 in the direction of Altenkirchen, 500 m before the village of Höchstenbach. Please drive around the scene of the accident. This is an automated announcement and will be repeated until you end the connection. If you want to bypass the scene of the accident using a voice computer, then please say "Yes" as soon as the beep sounds and indicate your location as exactly as possible. If you do not want to be directed by the voice computer say "No" or hang up. Pieeep. "

If the driver answers yes, an evasive route is calculated based on his current location and the vehicle is routed around the accident site. The method according to the invention is known which vehicle (equipped with eCall) is a dangerous goods or heavy transport, which is why other road users are to be routed around the accident site. This is done in the following way: the vehicle ID has been made known to the inventive method as dangerous goods or heavy transport. This can be done by the manufacturer of the vehicle or on delivery, but also updated daily in connection with the current load.

1 shows a road course 1 next to it is a first accident vehicle equipped with eCall 2 which has sent an emergency call. A second vehicle 3 , which is on the road 1 is then informed about the present accident in its vicinity and, if necessary, to the accident vehicle 2 navigated so that the driver can afford first aid. A truck 4 (which is for example a dangerous goods transporter) is warned about the accident. The truck 4 will therefore be at the next departure 5 to the right - away from its original direction of travel 4a - redirected. About the mobile network 6a , which by means of a mobile radio antenna 6b a mobile operator 6c is provided, all stand in 1 listed vehicles 2 ; 3 ; 4 in a communicative relationship with each other. This connection, the possible connection contents - that is to say data records and voice communication - and further processes are controlled by the method according to the invention.

If not as functionality of the control center 7 , then realized elsewhere in the method according to the invention, there is a kind of "call center" that guides first responders at the scene of the accident with regard to the first-aid measures to be taken. In the backend 8th or server 8th There is a voice computer that handles navigation tasks and the drivers of the vehicles 2 ; 3 ; 4 in the context of the emergency call. If the navigation devices installed or carried along in the vehicles have information via an interface for obtaining routes, a corresponding route information can also be provided by the backend as an alternative to navigation via a voice computer 8th be provided directly to these devices. The principal 7 , the mobile operators 6c and the backend 8th are in a connection and can exchange data.

• 12: Notruf per eCall mit Rufnummer, Fahrzeug-ID und Positionsdaten.
• 14: Überprüfung - Rufnummer und/oder Fahrzeug-ID dem Verfahren zugehörig?
• 15a: Nein; 15b: Ja
• 16 Weitergabe der Notrufdaten an die Leitstelle 7, so wie es in den Regelungen und Vorgaben zu eCall vorgesehen ist.
• 18: Weitergabe aller Notrufdaten und der Funkzellennummer an das Backend 8.
• 20: Steuereinheit Backend 8.
• 22: Information der Leitstelle über die Teilnahme der eCall Nummer am erfindungsgemäßen Verfahren.
• 24: Information des Backends 8 zum Stand des Eintreffens des Notarztes o.ä.
• 26: Aufruf der Prozesse auf Basis der vom Nutzer hierfür hinterlegten Vorgaben oder diesem bekannter Abläufe.
• 28: Weitergabe der Unfalldaten an Navigationsdienstleister.
• 30a: Prozess 1 starten; 32a: Prozess 2 starten; 34a: Prozess 3 starten; 36a: Prozess 4 starten;
• 30b: Informationen, der vom Nutzer hinterlegten Personen über den Unfall.
• 32b: digitale Hilferuf an die sich in der Nähe befindlichen Fahrzeuge.
• 34b: digitaler Warnruf an die sich in der Nähe befindlichen bzw. auf den Unfallort zufahrenden Fahrzeuge.
• 36b: digitaler Warnruf an die sich in der Nähe befindlichen bzw. auf den Unfallort zu fahrenden Fahrzeuge vor einem verunfallten Gefahrguttransporter.

2 shows a first embodiment in the form of a first flowchart of the method according to the invention. It is schematically the procedure of the dispatch of the emergency call 12 until the implementation of further processes 30a . 32a . 34a . 36a shown by the method according to the invention. The reference numerals in the components of the flow chart, which are identified by numbering, are intended to illustrate the sequence of steps and are explained below. It can be seen that the method according to the invention determines whether and which processes proceed. With the discontinuation of the emergency call by a system such as eCall, a user of the method according to the invention can be influenced beforehand 26 which informs persons of the suspected event 30b and / or predefined processes 32b . 34b . 36b starts. The following is the function or property of the components of the first flowchart 10 explained. The arrows in the flowchart 10 indicate in which direction the processes of the procedure are continued.

• 12: Emergency call via eCall with phone number, vehicle ID and position data.
• 14: Verification - Call number and / or vehicle ID associated with the procedure?
• 15a: no; 15b: Yes
• 16 Transmission of emergency call data to the control center 7 as provided for in the rules and regulations for eCall.
• 18: Transmission of all emergency call data and the cell number to the backend 8th ,
• 20: Control unit backend 8th ,
• 22: Information of the control center about the participation of the eCall number in the method according to the invention.
• 24: Information of the backend 8th to the state of arrival of the emergency doctor or similar
• 26: Calling of the processes on the basis of the defaults given by the user or of these known processes.
• 28: Transfer of accident data to navigation service providers.
• 30a: process 1 start; 32a: process 2 start; 34a: process 3 start; 36a: process 4 start;
• 30b: Information of the persons deposited by the user about the accident.
• 32b: digital call for help to nearby vehicles.
• 34b: digital warning call to vehicles in the vicinity or approaching the scene of the accident.
• 36b: digital warning call to vehicles in the vicinity or to be driven to the scene of the accident in front of a dangerous goods transporter.

3 shows the second embodiment of the method according to the invention in the form of the second flowchart 100 , In this case, the users have registered as participants, for example via a website, to actively provide first aid or to be passively protected from accidents.

Like the flowchart 100 shows, an emergency call goes 40 via eCall and will be sent to the control center 42a by means of the mobile network 6a to the control center 7 transmitted and from one of the control center 7 assigned backend 8th processed automatically. By means of the backend 8th The position data from the eCall emergency call 40 for registered participants 48 the procedure to navigation service providers 50 forwarded, so that on the navigation device of the participants 48 a corresponding message appears and they have the option to be guided as a first-aid to the accident or to be directed away from the accident. Preferably, the corresponding message appears on the navigation devices only if the distance of the participants 48 for example, to the accident site is less than 10 km.

By means of the backend 8th will also be a query 44 started to determine the vehicles in a certain radius around the accident. For the purpose of this query 44 will connect to the network provider 46 which additionally contains information about the radio cell membership of both the injured driver and the subscriber 48 so that their distance from each other can be determined. Are the participants 48 passive participants in the process and want or can not afford first aid, so they are only warned of the accident, for example, on their smartphone 51st Are the participants 48 active participants in the process and in principle willing to provide first aid, they are by the control center 7 or by entering in their navigation device to the accident led 52. In addition, a voice or communication connection 54 between the control center 7 and the participants, the first aid 52 established to provide assistance.

As an alternative or supplement to the eCall system prescribed by law from 2018, a virtual local eCall unit can also be implemented using special applications on a mobile terminal (eg via smartphone app or vehicle app). This supports the aforementioned functionalities of an eCall unit installed stationary in a vehicle. In this way, even older vehicles that are not equipped with eCall can be retrofitted, or vehicles for which eCall is not yet provided (such as buses and trucks) can already enable eCall.

In addition, by means of an application of the method according to the invention on a mobile terminal, alternative scenarios, comparable to eCall, can also be realized for further vehicles. By evaluating the position, the current movement speed and the previously occurring movement speed, the temporal change of the movement speed and the evaluation of further sensors (eg a gyroscope), accidents can also be detected and, if required, a speech connection to a control center can be established. Suitable vehicles for this purpose are, for example, bicycles, motorcycles and / or quads. A carried smartphone with a corresponding application (App) already sufficient for the use of the method according to the invention.

QUOTES INCLUDE IN THE DESCRIPTION

This list of the documents listed by the applicant has been generated automatically and is included solely for the better information of the reader. The list is not part of the German patent or utility model application. The DPMA assumes no liability for any errors or omissions.

Cited patent literature

• DE 102006004076 A1 [0006]

Claims (10)

Method for providing information in the case of a traffic event, in particular an accident, in road traffic, wherein a vehicle (3) and / or at least one mobile terminal carried therein is equipped with an emergency call system comprising a subscriber identity module for establishing a connection with a communication network (6a) comprises an operator (6c); Wherein the emergency call system is triggered manually and / or automatically during the traffic event and a communication connection to a control center (7) is established via the communication network (6a) of the operator, wherein the emergency call system sends a data record with information to the control center (7 ), characterized in that in addition to the transmission of the data set to the control center (7) an automated analysis (26) of the data set with respect to at least one receiver (4) relevant information is performed and that the at least one receiver (4) the for him relevant information by means of the communication network (6a) to be sent. Method according to Claim 1 , characterized in that the relevant information is provided to the receiver (4) via voice call to its mobile terminal and / or via an application implemented in its mobile terminal or vehicle. Method according to one of the preceding claims, characterized in that the relevant information sent to the at least one receiver (4) can be sent multiple times and can be updated. Method according to Claim 3 , characterized in that the updating of the relevant information by the control center (7) and / or the operator (6c) of the communication network via the communication network (6a) takes place. Method according to one of the preceding claims, characterized in that the automated analysis (26) of the data record is carried out by a computer system (8) provided by the operator (6c) of the communication network or by the control center (7). Method according to one of the preceding claims, characterized in that the data record is analyzed with regard to the following possible recipients: pre-selected persons by the driver of the vehicle, navigation service provider, the control center (7) and / or other road users (4, 5) in one fixed radius around the traffic event. Method according to Claim 6 , characterized in that the fixed radius by means of a radio cell membership of the mobile terminal and / or the vehicle of the receiver (4) is determined. Method according to Claim 6 , characterized in that the fixed radius by means of a transmission of the position data, in particular GPS data, the receiver by his mobile terminal and / or his vehicle with and a comparison with the position data of the traffic event takes place. Device for carrying out a method according to one of the preceding claims. Use of an emergency call system for carrying out a method according to one of Claims 1 to 8th ,

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