CN1662922A - 通过视觉和语音识别测量内容分级 - Google Patents

通过视觉和语音识别测量内容分级 Download PDF

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CN1662922A
CN1662922A CN038147750A CN03814775A CN1662922A CN 1662922 A CN1662922 A CN 1662922A CN 038147750 A CN038147750 A CN 038147750A CN 03814775 A CN03814775 A CN 03814775A CN 1662922 A CN1662922 A CN 1662922A
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detection
product
customer
content
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S·古塔
A·科尔梅纳雷兹
M·特拉科维克
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Koninklijke Philips NV
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04HBROADCAST COMMUNICATION
    • H04H60/00Arrangements for broadcast applications with a direct linking to broadcast information or broadcast space-time; Broadcast-related systems
    • H04H60/29Arrangements for monitoring broadcast services or broadcast-related services
    • H04H60/33Arrangements for monitoring the users' behaviour or opinions

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  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Image Analysis (AREA)
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CN038147750A 2002-06-27 2003-06-13 通过视觉和语音识别测量内容分级 Pending CN1662922A (zh)

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US10/183,759 2002-06-27
US10/183,759 US20040001616A1 (en) 2002-06-27 2002-06-27 Measurement of content ratings through vision and speech recognition

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US (1) US20040001616A1 (enExample)
EP (1) EP1520242A1 (enExample)
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CN106570496B (zh) * 2016-11-22 2019-10-01 上海智臻智能网络科技股份有限公司 情绪识别方法和装置以及智能交互方法和设备
CN106570496A (zh) * 2016-11-22 2017-04-19 上海智臻智能网络科技股份有限公司 情绪识别方法和装置以及智能交互方法和设备
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CN107403288A (zh) * 2017-08-11 2017-11-28 无锡北斗星通信息科技有限公司 一种自适应后厨调度方法
CN107463915A (zh) * 2017-08-11 2017-12-12 无锡北斗星通信息科技有限公司 一种基于图像识别的饭店调配方法
CN108694372A (zh) * 2018-03-23 2018-10-23 广东亿迅科技有限公司 一种视频直播客服态度评价方法及装置
CN108694384A (zh) * 2018-05-14 2018-10-23 芜湖岭上信息科技有限公司 一种基于图像和声音的观众满意度调查装置和方法
CN109191178A (zh) * 2018-08-03 2019-01-11 佛山市甜慕链客科技有限公司 一种通过物联网提高服务质量的方法及系统
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